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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Information technology professional job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 5d ago
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  • ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology professional job in Palo Alto, CA

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem‑solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role includes regular travel required to meet client needs. Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure. Skills and attributes for success Here, you'll serve a wide portfolio of clients-each with their own backgrounds, strengths, and ambitions-so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITSM project and solution delivery, including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi‑disciplinary team of 5‑10+ resources, including offshore resources (e.g., consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's people, process, and technology capabilities, provide leading‑practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to support pre‑sales efforts including creating proposals and estimates. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 4‑6 years relevant ServiceNow ITSM project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management. 5+ years of Big 4 or equivalent consulting experience. Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM. Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $171.2k-297.2k yearly 3d ago
  • Entry-Level Brand Technical Specialist

    IBM Computing 4.7company rating

    Information technology professional job in San Francisco, CA

    A leading technology firm is seeking a Brand Technical Specialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel. #J-18808-Ljbffr
    $87k-110k yearly est. 3d ago
  • Market Executive: Innovation Tech Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Information technology professional job in San Francisco, CA

    A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr
    $72k-127k yearly est. 1d ago
  • Strategic IT Portfolio Leader: Roadmaps & Investment

    Dolby 4.9company rating

    Information technology professional job in San Francisco, CA

    A leading entertainment technology company in San Francisco is seeking an IT Portfolio Manager to spearhead technology strategy and investment alignment. This role demands a strategic thinker with a solid understanding of IT governance and the ability to influence senior stakeholders. Responsibilities include managing the IT initiative portfolio, ensuring alignment with business goals, and leading financial transparency discussions. Competitive salary and flexible work environment offered. #J-18808-Ljbffr
    $138k-178k yearly est. 4d ago
  • SOX Assurance, IT Manager

    Uber 4.9company rating

    Information technology professional job in San Francisco, CA

    The Financial Risk Management SOX Assurance team plays a critical role in safeguarding Uber's financial integrity and ensuring compliance with the Sarbanes-Oxley Act. As a member of this team, you will be at the forefront of protecting the company's financial data and maintaining the trust of our stakeholders. You will work to assess, evaluate, and improve internal controls related to financial reporting, in alignment with Uber's commitment to doing the right thing and upholding the highest standards. This team plays a critical role in upholding FRM's core values-placing the right people in the right roles to ask the right questions, acting with integrity, and boldly approaching risk management to drive meaningful outcomes. This team is essential in upholding Uber's core values of putting people first, acting with integrity, and being bold in our approach to risk management. Specifically, the FRM Assurance team is responsible for monitoring the effectiveness of the design, implementation, and operating effectiveness of internal controls to mitigate financial reporting risks in accordance with the 2013 COS Framework to satisfy SOX requirements. What You'll Do: Strategic Leadership: Execute the overall SOX compliance strategy, aligning with Uber's financial risk management objectives and business goals. Program Management: Lead the planning, execution, and monitoring of the SOX program for the relevant areas, ensuring timely completion of all activities and deliverables. Risk Assessment: Oversee the identification and assessment of financial reporting risks for the relevant areas, and ensure appropriate controls are in place to mitigate those risks. Control Evaluation: Evaluation of the design and operating effectiveness of internal controls over financial reporting (ICFR) for IT controls, including collaboration with BP control specialists. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal and external auditors, and control owners across Engineering, Product, and Finance. Deficiency Remediation: Manage the identification, tracking, and remediation of control deficiencies, ensuring timely resolution and implementation of corrective actions. Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the IT SOX program, including the use of technology and automation. Champion process automation and controls modernization through tooling, data analytics, and risk intelligence. Partner with FRM's Compliance Engineering team to design and implement scalable, technology-enabled solutions (including AI) that enhance control monitoring, reduce manual effort, and improve audit readiness. Team Leadership: Lead, mentor, and develop your direct reports, fostering a culture of collaboration, accountability, and professional growth. Regulatory Compliance: Stay abreast of changes in SOX and other related regulations and best practices, and ensure the company's compliance program is updated accordingly. This includes monitoring changes to PCAOB auditing standards and SEC guidance. Reporting: Prepare and present regular reports to key stakeholders and FRM leadership on the status of SOX compliance, key risks, and control effectiveness for related areas. Audit Tools and Techniques: Oversee the utilization of audit software and tools to enhance the efficiency and effectiveness of SOX testing and monitoring. Basic Qualifications: Bachelor's degree in Information Systems, Computer Science, Accounting or a related field. 6+ years of relevant experience in SOX, internal audit, or public accounting. Preferred Qualifications: Prior experience auditing or operating within platform-based technology companies, particularly those with distributed systems architectures such as microservices, containerized environments (e.g., Docker, Kubernetes), cloud-native platforms, and API-driven services. Familiarity with modern DevOps and CI/CD pipelines and automated provisioning and monitoring tools. Experience with IT and business process controls related to revenue recognition under ASC 606, including system design and reporting implications. CISA, CISSP , CPA or other relevant professional certification is highly preferred. Communication and Interpersonal Skills: Ability to communicate effectively with diverse stakeholders, including senior management, auditors, and team members. This includes strong written and verbal communication, active listening, and the ability to present complex information clearly and concisely. Analytical and Problem-Solving Skills: Strong analytical skills to identify and assess complex issues, evaluate risks, and develop effective solutions. This includes critical thinking, attention to detail, and the ability to make sound judgments under pressure. Adaptability and Change Management: Ability to adapt to changing regulatory requirements, business environments, and organizational priorities. This includes flexibility, resilience, and the ability to drive change effectively. Business Acumen: Understanding of Uber's business operations, financial performance, and strategic objectives, and the ability to align SOX activities with these goals. Ethical Judgment and Integrity: Strong ethical judgment and integrity, with a commitment to upholding the highest standards of professional conduct and compliance. Passionate about your work and a desire to have a big impact. Enthusiastic about Uber! For San Francisco, CA-based roles: The base salary range for this role is USD$160,000 per year - USD$178,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- *************************************************************************************************** #J-18808-Ljbffr
    $160k-178k yearly 2d ago
  • IT Controls & Digital Assurance - Senior Manager

    Price Waterhouse Coopers 4.5company rating

    Information technology professional job in San Francisco, CA

    A leading professional services firm in San Francisco is seeking a Senior Manager in Digital Assurance to provide assurance services over financial reporting and compliance. The role involves leading large projects, managing IT-related controls, and engaging with clients at a senior level. Ideal candidates have a Bachelor's Degree, CPA or CISA certification, and 7 years of relevant experience. This position offers a competitive salary range and a comprehensive benefits package. #J-18808-Ljbffr
    $125k-172k yearly est. 3d ago
  • Principal Enterprise IT Engineer

    1X Technologies As

    Information technology professional job in Palo Alto, CA

    Principal Enterprise IT Engineer, IT & Security About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary Range: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
    $180k-235k yearly 5d ago
  • Senior Manager of Technical Design

    Shortstorybox

    Information technology professional job in San Francisco, CA

    Our Story: Short Story is an award winning, technology‑powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast‑growing startup, we're revolutionizing retail with a data‑driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer‑first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. The Role: The Senior Manager of Technical Design will lead our growing team of technical designers and drive the development of market‑leading petite fashion. Using data and technology along with craft and talent, this role will innovate our technical design and product creation processes. This role is about setting standards, refining fit and quality metrics, building a team of sterling experts and making our workflows the most efficient they can be. Collaborating closely with different teams and with vendors, this role will shape product strategies that strengthen Short Story's foothold as the market leader of fit and quality in petite fashion. Talent development and transparent communication are integral to leadership, fostering a culture of continuous improvement and collaboration across the organization. Responsibilities: Lead the growing Technical Design team at Story Story, specializing in petite fit expertise. Establish processes to maintain Short Story's industry‑leading position in fit and quality. Educate and coach the Technical Design team to enhance their skills and knowledge. Evaluate and stabilize processes and tools in order to execute product strategies efficiently (from fit blocks and grade rules to WIP and tech pack excellence). Drive innovation in our technical design work, establishing best in class tools and resources to execute against product vision. Streamline development process, ultimately driving speed, bandwidth and accuracy; build processes that are easily scaled. Champion for product excellence in fit and quality; delivering products that delight clients (in fit, style and quality).Hold internal and external partners accountable for excellence across all fit and quality metrics. Partner with vendors to ensure products meet fit goals and quality standards in bulk production. Partner with product development and merchandising to achieve process and performance goals. Foster strong vendor co‑creation partnerships with processes and clear standards that are both client‑centric and efficient. Introduce innovation and leverage supplier expertise to build upon fit and product creation technologies (and tech at source capabilities). Leverage internal data and external data to strengthen the technical design process; combining insights to inform technical decision making. Prioritize talent development. Partner with the Head of Product Development and Sourcing to evolve team structure, ways of working, external partnerships, etc., enabling accelerated growth. Qualifications: BA or BS preferred. 12+ years of experience in technical design and product development within Women's apparel. 8 years of management experience, setting strategies and leading teams. Growth mindset. Petites experience required. Considered to be an expert on the product creation lifecycle, specifically in fit and patternmaking. Passionate about developing your team's knowledge and skillset in fit, patternmaking, quality and overall product knowledge. Process architect and demonstrated success leading teams through times of significant change. Strategic problem solver - situational analysis, scenario planning, weighing risk/reward, AB testing, evaluating. taking action, and open to iteration. You have a strong aptitude for data, metrics, reporting and analysis. Ironclad industry relationships and you value vendor partnerships. Never satisfied with average and are known to look for ways to improve/innovate to maximize team's impact & effectiveness. You can operate comfortably and lead your team through ambiguity and change. Clear and influential communicator with both internal & external partners. Excellent identifier and developer of talent, to ensure your team has the skills and knowledge to meet the needs of an evolving business. You are able to travel (domestically and internationally). This role is onsite in our San Francisco Office full time. Benefits: Flexible Paid Time Off 401k with company match Healthcare, dental and vision benefits Opportunity to work with a dedicated and experienced founding team Opportunity to work at a Y‑Combinator backed startup Catered lunch on Fridays and company events Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics. #J-18808-Ljbffr
    $137k-192k yearly est. 2d ago
  • Senior Technical Accounting & External Reporting Manager

    Menlo Ventures

    Information technology professional job in San Francisco, CA

    A leading technology firm located in San Francisco is seeking a Technical Accounting Manager to enhance its External Reporting and Technical Accounting team. The role requires collaboration across departments and handling complex accounting tasks, including the preparation of financial statements and compliance with GAAP. Candidates should possess a CPA, 6+ years of experience in accounting, and strong communication skills. In addition, experience with public companies and SaaS is preferred. Competitive compensation is offered. #J-18808-Ljbffr
    $137k-192k yearly est. 4d ago
  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Information technology professional job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 4d ago
  • IT Engineer - Onsite SF, Autonomous & Impactful

    Hard Yaka

    Information technology professional job in San Francisco, CA

    A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration. #J-18808-Ljbffr
    $113k-161k yearly est. 2d ago
  • Desktop Support Specialist

    I.T. Solutions, Inc. 3.9company rating

    Information technology professional job in Richmond, CA

    Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-55k yearly est. 1d ago
  • Technical Product Support Specialist

    Digilock

    Information technology professional job in Petaluma, CA

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $47k-95k yearly est. 23h ago
  • Field Tech - Power Systems Tech I, II, III, or IV

    Resa Power 4.0company rating

    Information technology professional job in San Jose, CA

    Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: San Jose, CA Travel: Up to 25% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $41k-53k yearly est. 7d ago
  • Customer Support Analyst

    Ariat International 4.7company rating

    Information technology professional job in San Leandro, CA

    About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives. You'll Make a Difference By Providing courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs About You Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments 2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment Exceptional written, oral and face-to-face communication skills Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers Fast acting and capable of adapting quickly to change Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values Team oriented and holds confidences Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks About Ariat Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style. The hourly range for this position is $31.25-$33.65 per hour. The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future. Ariat's holistic benefits package for full-time team members includes (but is not limited to): Medical, dental, vision, and life insurance options Expanded wellness and mental health benefits Paid time off (PTO), paid holidays, and paid volunteer days 401(k) with company match Bonus incentive plans Team member discount on Ariat merchandise Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice. Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************. Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information. Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
    $31.3-33.7 hourly 23h ago
  • Senior Technology Site Reliability Engineering Manager

    Cooley LLP 4.8company rating

    Information technology professional job in San Francisco, CA

    Senior Technology Site Reliability Engineering Manager page is loaded## Senior Technology Site Reliability Engineering Managerlocations: San Francisco: New York: Santa Monica: Los Angeles: Palo Altotime type: Full timeposted on: Posted Yesterdayjob requisition id: Req 4346Senior Technology Site Reliability Engineering ManagerCooley is seeking a Senior Site Reliability Engineering Manager to join the Infrastructure & Development Operations team The Senior Technology Site Reliability Engineering (“SRE”) Manager is responsible for leading a team of SRE's to ensure the reliability, scalability, and performance of the firm's infrastructure and services. This role works with the DevOps, infrastructure, and development teams, applying engineering principles to operations in order to create scalable and resilient systems. In addition to being technically advanced, the SRE Manager will have high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following:**Position responsibilities:*** Define and execute the SRE strategic roadmap aligned with business goal, providing experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure)* Build and mentor a high-performing SRE team, fostering a culture of trust, collaboration, and continuous improvement* Partner with cross-functional leaders in infrastructure, DevOps, and application development to scale reliability practices across the enterprise* Oversee incident response, root cause analysis, and postmortems with a focus on accountability and learning* Establish and enforce Service-level objectives (SLOs), service-level indicators (SLI's), and service-level agreements (SLA's)* Drive proactive monitoring, alerting, observability, and capacity planning* Lead automation initiatives for deployment, scaling, failover, and recovery* Promote observability practices using tools like Prometheus, Grafana, DataDog, or Splunk* Collaborate with development teams to build self-healing, fault-tolerant systems* Champion reliability-first thinking across engineering and operations* Encourage blameless postmortems and a learning-oriented incident culture* Ensure compliance with security, risk, and regulatory requirements* Serve as direct supervisor and mentor to direct reports* Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests* Support business professional development and continued educational opportunities* In collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events* All other duties as assigned or required**Skills and experience****:**Required:* After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications* Ability to work extended and/or weekend hours, as required* Ability to travel, as required* 7+ years' direct applicable experience (e.g., DevOps or Site Reliability Engineering) with 2+ years of exempt/management experience in relevant roles* Experience managing cross-functional projects and SRE planning and programing* Proficiency in Terraform and programming languages such as Python, Go, or Java* Deep expertise in cloud platforms, particularly AWS, and container orchestration* Strong background in distributed systems, performance tuning, and automation* Hands-on experience with configuration management tools such as Puppet, Chef, or SaltPreferred:* Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline* Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow* Experience with IaC deployment of AKS/EKS/GKE architecture* Experience with enterprise Data Lake environments using technologies such as DataBricks or Snowflake**Competencies****:*** Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with demonstrated experience performing advanced troubleshooting and root cause analysis of complex technical issues* Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines* Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely* Experience working with all levels of business professionals, management, stakeholders, and vendors with demonstrated ability to build effective relationships through trust and diplomacy Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.EOE.The expected annual pay range for this position with a full-time schedule is $165,000 - $235,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.Welcome to Cooley. We are counselors, strategists and advocates for today's and tomorrow's leaders of the business economy. We seek to meet the evolving needs of our clients by building a community of professionals of the highest caliber who share our vision and embrace our values.Working at Cooley provides an opportunity to work in an environment of collaboration, challenge and reward. We are all part of one firm dedicated to maintaining a diverse workplace that values and celebrates differences-from the way we relate to and support each other, to the way we work together to meet the needs of our clients. It is the unique abilities and perspectives of every individual at Cooley that creates a rewarding workplace.For Cooley, this means offering all employees the tools, training and mentoring they need to succeed. It enables every individual to balance work and family obligations. It looks beyond the Firm's four walls, fostering community involvement. It includes becoming leaders and contributors in our communities.Our cooperative spirit is the trademark of the Cooley Culture and every employee in every department is instrumental to the success of the Firm. We invite you to take a look at our open positions. #J-18808-Ljbffr
    $165k-235k yearly 2d ago
  • Senior Consultant -M&A IT Applications - Energy & Utility - Business Consulting

    Infosys Limited 4.4company rating

    Information technology professional job in San Francisco, CA

    Senior Consultant - M&A IT Applications Energy & Utility - Infosys Consulting Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA Infosys Consulting's Tech Transformation Advisory Practice is seeking a Senior Consultant specializing in IT Application for Energy and Utility. Position Overview As a Senior Consultant specializing in IT Applications for Energy and Utility, you will support complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non-ERP applications which can be COTS or custom. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions. Strategic IT Support Support IT application projects, ensuring alignment with the overall business strategy and IT roadmap. Assist in developing and presenting strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings. Collaborate with IT and Business leads ensuring proper program governance, and business process design. Stay abreast of emerging technologies and trends in IT applications for a functional area and lead their adoption where appropriate. Functional Track Management Support front-office and back-office application solutions. Assist in the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area. Support Day 1 and TSA exit planning for a functional area. Support projects for separation and integration of applications. Support effort for standardization of business processes and applications. Assist in creating solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages. Run the project according to plan and highlight the risks and issues proactively. Work on creating mitigation plans. Identify project dependencies to ensure critical path is managed closely. Support testing cycles (SIT and UAT) for each project. Assist in cutover activities for separation/ integration projects. Support data migration strategy and execution activities. Assist in integration development and testing for a functional area. Client and Stakeholder Engagement Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions. Present project updates, findings, and recommendations to client executives and stakeholders in a clear and concise manner. Act as a person running the project activities, work with stakeholders through IT transformation processes. Team Collaboration and Development Collaborate with project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones. Mentor junior team members, fostering a culture of continuous learning and professional growth. Project / Program Management Support project planning, budgeting, and resource allocation to ensure project goals and timelines are met. Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings. Thought Leadership & Practice Development Contribute to the development of joint offerings with other service lines. Share insights through blogs, white papers, and other thought leadership. Assist in developing and refining Infosys methodologies and approaches to client delivery. Help develop IT infrastructure tools and processes. Participate in recruiting and retaining top-quality consultants. Business Development and Sales To support application business development and sales activities, including proposal development and solution presentations. Assist in developing execution plans, cost estimates, and risk assessments. Identify and support new business opportunities and client relationships. Conduct market and client research business growth strategies. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum of 5 years in IT infrastructure, with exposure to IT operations and security. Proven experience supporting complex IT projects. Consulting or client-facing experience preferred. M&A experience is beneficial but not required. Good understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR). ERP or major business application implementation experience would be beneficial though not required. Application selection and implementation experience Application implementation and rollout experience or M&A application separation/ integration experience will be beneficial. Strong strategic thinking and problem-solving abilities. Effective communication and presentation skills. Proven ability to collaborate with and support project teams. Ability to travel up to 75%. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Strong problem-solving skills and the ability to work independently. Good program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication. Good presentation skills and experience supporting successful project proposals. Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: Ability to design and implement end-to-end solutions at scale, A flat organization structure with direct access to our senior-most leaders, An entrepreneurial environment full of bright, highly motivated consultants, Opportunities for motivated consultants to impact local communities, The ability to design your career and drive your professional learning and development, A truly global culture. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr
    $113k-143k yearly est. 1d ago
  • Energy Marshall, Data Centers

    Suffolk Construction 4.7company rating

    Information technology professional job in Fremont, CA

    Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $53k-69k yearly est. 5d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Daly City, CA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $77k-105k yearly est. 36d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Oakland, CA?

The average information technology professional in Oakland, CA earns between $64,000 and $144,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Oakland, CA

$96,000
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