Help Desk Technician
Information technology professional job in Philadelphia, PA
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Information Technology Specialist
Information technology professional job in Greensburg, PA
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
Conducts problem identification and resolution with a focus on help desk ticket resolution.
Develops desktop strategies and configuration alternatives to best meet customer needs.
Architects, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
Understanding Active Directory group policies and maintaining application groups.
Proven experience in desktop methodologies and best practices.
Ability to interact with customers on the telephone and in person.
Provides ongoing hardware and software support for all technologies.
Addresses help desk tickets efficiently and in a timely manner.
Troubleshoots and resolves technology failures, documenting required changes.
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
Keeps current with technology trends and changes related to position.
Specific Technology Skills/Experience
PC Security Administration/Update experience.
Active Directory experience.
Mobile device experience.
Microsoft and IOS experience
Qualifications & Educational Requirements
Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.
Must be able to successfully pass criminal background checks.
Help Desk Technician
Information technology professional job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Information Technology Help Desk Technician
Information technology professional job in Pittsburgh, PA
We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users
Key Responsibilities
Provide technical support for end users via phone, email, or in person
Troubleshoot and resolve hardware and software issues in a Windows environment
Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers
Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls
Maintain asset inventory and ensure compliance with IT policies and procedures
Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms
Creating and maintaining user accounts in Microsoft 365/Active Directory
Document technical procedures, system configurations, and best practices
Assist in the administration and support of the company's ERP system
Collaborate with other IT staff to implement system upgrades and improvements
Qualifications:
Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field
Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA
2-5 years of experience in an IT support role or similar
Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching)
Experience working with Microsoft 365 including Exchange, SharePoint, and Teams
Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics)
Excellent troubleshooting, problem-solving, and analytical thinking skills
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently, perform research, and manage multiple priorities
Self-motivated with a strong desire for continuous learning and professional growth in the IT field
Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
IT Manager
Information technology professional job in Denver, PA
Direct Wire & Cable is seeking an IT Manager to lead and support technology operations at our Denver, and Lancaster facilities. This role oversees service desk management, infrastructure, cybersecurity, and business systems in a dynamic manufacturing environment.
The ideal candidate will bring strong leadership, technical expertise, and a commitment to continuous improvement.
This position includes regular travel between sites (about 20% based on business needs) and requires flexibility to provide on‑call support during both weekdays and weekends when necessary.
Responsibilities:
Manage and develop a team of IT professionals supporting business systems, infrastructure, and reporting
Oversee ERP, MRP, and manufacturing systems, including SYSPRO and SQL Server
Lead networking and infrastructure support (routers, switches, VPN, VLAN, VMWare)
Administer Active Directory, onboarding/offboarding processes, and device management
Ensure cybersecurity measures are implemented and monitored across all systems
Provide technical support to on-site and remote employees
Maintain IT policies, procedures, and compliance standards
Collaborate with internal stakeholders to execute the IT roadmap and organizational initiatives
Manage vendor relationships and software licensing
Monitor KPIs and ensure maximum system uptime
Requirements
Bachelor's degree in IT, computer science, or related field; or 5+ years in IT management
Experience with ERP systems in a manufacturing setting
3+ years leading a service desk and managing networking infrastructure
Proficiency in Office 365, Azure AD, Exchange, SharePoint, OneDrive, and Teams
Strong communication, documentation, and troubleshooting skills
Preferred: Experience with SYSPRO, SQL Server, Power BI, Cisco, VMWare, Meraki, Verkada, and InTune
Benefits
Medical, dental, and vision coverage for employees and families starting on day one
Company-funded Health Reimbursement Account (HRA)
Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)
Coverage options for disability, accident, critical illness, hospitalization, and life insurance
Access to our Employee Assistance Program (EAP)
401(K) with a 5% company match after 90 days of employment
Pet insurance
Generous paid time off, wellness days for on-site roles, and paid holidays
Our Core Values
Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.
Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good.
Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail.
Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.
Background check, drug screening and references required. Direct Wire participates with eVerify.
Information Technology Support Technician
Information technology professional job in Pittsburgh, PA
Key Responsibilities
Provision, configure, and deploy new Windows 10/11 laptops, desktops, and peripherals with Intune enrollment and policy compliance.
Decommission old devices, securely wiping data, updating inventory, and ensuring compliance with IT security standards.
Manage device enrollment and authentication through Entra ID (Azure Active Directory), including conditional access and identity-based policies.
Apply and maintain Group Policy Objects (GPOs) for user and device configuration across the environment.
Implement and monitor BitLocker encryption, antivirus, and vulnerability management tools to ensure secure endpoint operations.
Conduct regular vulnerability scans, remediate risks, and apply security patches in coordination with IT security.
Maintain and update device imaging processes, supporting SCCM, MDT, or other deployment tools as needed.
Track assets in IT inventory systems with accuracy and accountability.
Troubleshoot and resolve issues related to Intune compliance, domain/Entra ID connectivity, and user access.
Support project-based deployments, refresh cycles, and IT initiatives as assigned.
Provide clear documentation of processes, configurations, and troubleshooting steps.
Requirements
Minimum 2 years of experience in desktop support, IT technician, or endpoint management role.
Strong hands-on experience with Intune, Entra ID (Azure AD), and Group Policy.
Working knowledge of vulnerability management practices and endpoint security controls.
Proficient in setting up and supporting Windows-based Dell hardware; basic experience with mac OS a plus.
Familiarity with endpoint encryption, antivirus, and compliance monitoring.
Comfortable working with Active Directory, asset management, and ticketing systems.
Strong attention to detail with excellent troubleshooting and problem-solving skills.
Preferred Qualifications
Industry certifications such as CompTIA A+, Microsoft Endpoint Administrator, or Azure certifications.
Experience in enterprise IT environments with compliance and security requirements.
Familiarity with imaging and deployment tools such as SCCM, MDT, or Clonezilla.
Experience with ITSM platforms such as ServiceNow or Jira.
Onsite Support Technician
Information technology professional job in West Chester, PA
Must Have Technical/Functional Skills
1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members.
3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service Skills: Strong customer service orientation to provide a positive user experience.
7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training: Train users on new technologies and provide guidance on best practices.
5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
6. Collaboration: Work closely with other IT teams to resolve complex issues.
7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Salary Range: $60,000 $65,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Helpdesk/Desktop/IT Support
Information technology professional job in Pittsburgh, PA
Beacon Hill is seeking IT professionals in Pittsburgh for various IT support opportunities! We are looking for reliable, driven individuals with a strong interest in tech and strong communication skills.
Contract, Contract-to-Hire, and Direct Hire opportunities
$18/hr+ based on experience and roles
Onsite and Hybrid positions in the greater Pittsburgh area
*** Applicants must reside in Pittsburgh, PA.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
IT Manager
Information technology professional job in Fort Washington, PA
Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous IT Manager who will help to further our success and reputation in the industry through world-class service.
Specifically:
Continually evaluate, plan, implement and maintain a secure networking infrastructure in all Avo facilities
Ensure appropriate firewall and switch hardware is deployed to enable secure access for employees while preventing intrusion. Maintain firmware updates per a documented schedule.
Implement and actively monitor appropriate software for server and endpoint patch management, virus protection, and zero-day malware threats to network security
Manage employee IT security training program to maintain 100% compliance
Provide network and endpoint support for seven day operations across two shifts, including remote access for approved users
Define, manage, and test an IT Disaster Recovery Plan, including appropriate redundancy and backups
Identify, hire, and manage IT staff
Define, implement, and manage solutions for seamless telecommunications, facility access control, and surveillance cameras
Requirements:
15 years experience managing information technology networks including network administration and system administration in Windows Server and Linux environments
10 years experience with network security, including firewalls, wireless access, segregated subnets and VLANs
Bachelor's degree in Information Systems or Computer Science is preferred
Excellent communication skills
Avo Photonics offers competitive salaries and a comprehensive benefits package. Apply today!
Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
Information Technology Service Desk
Information technology professional job in Erie, PA
Hi,
Akkodis is seeking an IT Service Desk Analyst for our Contract position with a client. It is for Erie, PA location.
IT Service Desk Analyst
Duration: 12+ Months
Pay Range: $17/hr - $18/hour without benefits (Pay rate varies based on experience)
Job Description:
In this role, you will deliver exceptional customer service while providing technical support for hardware, OEM software, and proprietary applications.
We're looking for tech-savvy professionals who enjoy helping others, communicate clearly over the phone, and can learn new systems quickly. Prior help desk or call center experience is a plus, but candidates with strong customer service backgrounds and a passion for technology are highly encouraged to apply.
Key Responsibilities:
Provide phone-based technical support to internal users
Troubleshoot hardware, standard software, and internal client systems
Deliver high-quality customer service in a structured environment
Document issues, resolutions, and follow standard processes
Qualifications:
Associate's or Bachelor's degree preferred (Business, MIS, CIS), or equivalent experience
Minimum 2 years of customer service experience
Excellent verbal and written communication skills
Strong technical aptitude and ability to learn new tools quickly
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees with the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave, or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
System Network Administrator
Information technology professional job in Philadelphia, PA
PLEASE READ THIS BEFORE JUST QUICK APPLYING TO THIS POSITION.. YOU MUST ALREADY BE LOCATED IN THE Philadelphia PA or Mt Laurel NJ AREA TO BE CONSIDERED FOR THIS POSITION. IF YOU ARE NOT YOU WILL RECEIVE A REJECTION NOTIFICATION.....
This is an onsite role in Mt Laurel NJ Area, 5 Days a week.
3rd Shift working Friday, Sat/Sun/ Mon/Tues 11PM to 8AM.
You Are Required To Work A Major Holiday Should It Fall On of The Days Listed Above.
Be Part of the Team Behind the Game
Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.
The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.
If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.
Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.
Key Responsibilities
Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.
Skills, Knowledge and Expertise
Required Skills
Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
Familiarity with automation tools and scripting
Excellent problem-solving skills with the ability to adapt to dynamic priorities.
Preferred Skills
Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and CDNs.
Familiarity with infrastructure performance tuning and capacity planning.
Qualifications
Provide game day support on major holidays when games are played.
Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
Experience: Demonstrated expertise in a complex, multisite environment.
Base Salary Range: $120,000.00 - $165,000.00
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Desktop Support Specialist
Information technology professional job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Desktop Technician
Information technology professional job in Collegeville, PA
Responsibilities
• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1+ years of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC's/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
Desktop Support Specialist
Information technology professional job in Jonestown, PA
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Information Technology Infrastructure Manager
Information technology professional job in Philadelphia, PA
Head of IT Infrastructure
Our client, a Philadelphia based financial services company is seeking a Head of IT Infrastructure
for a hands-on opportunity to design and protect the infrastructure alongside a team of five.
The ideal candidate will have experience with Infrastructure Architecture & Strategic Design, Data Protection, Transformation and Innovation, Cloud Migration and Disaster Recovery.
Responsibilities
Demonstrated success in architecting enterprise infrastructure across hybrid cloud, date centers, user endpoints and networks
Hands on technical troubleshooting and optimization
Deep understanding of enterprise-grade backup and restore strategies
Design of DR and business continuity plans
Skills/Competencies
10+ years in infrastructure roles
Prior career progression to a leadership role
Experience in financial services sector strongly preferred
Certifications in enterprise architecture, cloud platforms or cybersecurity
Additional Details:
Employment type: Direct Hire
Salary: DOE
In office role.
The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.
SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ***********************************************
Data Center Tech III - Networking Infrastructure
Information technology professional job in New Kensington, PA
Data Center Technician III - Networking Infrastructure
Job Title: Data Center Technician III - Networking Infrastructure
TECfusions quite simply means the fusion of Technology, Environmental Protection, and the support of our Communities. TECfusions tackles real data problems such as the need for more space, reliable sustainable energy, environmental conditioning, overcoming energy scarcity, environmental damage, and use of community resources with proven practices. We achieve these goals by implementing illuminating ideas, processes, and solutions to provide energy reliable infrastructure through engineering processes to meet all our global challenges.
We welcome all to join us on this journey to embrace technology while protecting our fragile planet.
About the Role:
The Data Center Technician III - Networking Infrastructure is responsible for installation, troubleshooting, and maintenance of physical network infrastructure including copper and fiber cabling, patch panels, cross-connects, racks, cable management systems, and all physical layer components supporting IT and facility systems.
Responsibilities:
• Ensure continuity and performance of physical network infrastructure.
• Install, terminate, and test Cat6/Cat6A and fiber cabling.
• Build and maintain racks, cabinets, patch panels, cable trays, and ladder rack.
• Label and document cabling, maintaining accurate diagrams.
• Assist with rack/stack of network hardware.
• Respond to work orders for cable repairs and troubleshooting.
• Coordinate with IT teams, vendors, and subcontractors.
• Maintain compliance with BICSI and TIA standards.
• Perform lifting, ladder work, overhead cable pulling.
Qualifications:
• 4+ years structured cabling or telecom experience.
• Skilled in terminating/testing copper and fiber with certification tools.
• Knowledge of racks, patch panels, and cable pathway systems.
• Ability to read cable maps and network diagrams.
• High School Diploma or GED required; BICSI preferred.
• Able to lift up to 39 pounds and assist with heavier lifts.
TECfusions is an Equal Employment Opportunity Employer
Computer Technician
Information technology professional job in Philadelphia, PA
About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.
Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users.
Key Responsibilities:
Backup and securely wipe old hard drives quarterly.
Ensure workstation and server anti-virus software is kept up to date.
Ensure password policy and security policies are being adhered to.
Decommission old equipment as needed, according to IT policies.
Prepare and redeploy used equipment into production use as needed based on IT policies.
Prepare and deploy new equipment and software as directed.
Monitor, investigate, and remediate anti-virus and cybersecurity events.
Update workstation Operating Systems and software as directed by IT Manager.
Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found.
Perform end user IT support.
Assisting IT Manager with IT projects.
Complete other IT projects and IT duties as assigned.
Qualifications:
Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications.
3-5 years of experience as a computer technician, IT support, or related role.
Familiarity with Windows, Linux and Mac environments.
Strong analytical, diagnostic, and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and manage multiple priorities effectively.
Experience working in environments with strong IT compliance or security protocols.
Scripting and group policy or Intune experience is preferred.
Must be able to quickly relay technical information to non-technical staff and build up rapport with users.
What We Offer:
Competitive salary and benefits package.
A fast-paced, high-impact work environment.
Opportunity to work closely with executive leadership.
The chance to work with cutting-edge technologies and make a significant impact.
A culture of innovation, ownership, and growth.
IT Junior System Administrator
Information technology professional job in Telford, PA
We are seeking a motivated and detail-oriented Junior Systems Administrator to provide technical support and assist in the administration and maintenance of IT systems. The ideal candidate will have a strong foundation in troubleshooting, system monitoring, and customer service.
Responsibilities:
Provide technical support to end users for hardware, software, and network-related issues.
Identify, research, and resolve a wide range of technical problems.
Respond to support requests via phone, email, and in-person interactions in a timely and professional manner.
Perform proactive monitoring of computer systems using appropriate tools and utilities.
Document, track, and monitor incidents and requests to ensure prompt resolution.
Work directly with users to resolve more complex technical issues requiring additional time and expertise.
Participate in projects aimed at improving IT services and customer satisfaction.
Assist in planning and tracking team goals and objectives.
Act as a subject matter expert on assigned systems and follow established guidelines to troubleshoot and resolve issues.
Requirements:
Associate degree (2-year) in Information Technology or a related discipline.
2-5 years of experience in technical support or a computer-related field.
Advanced troubleshooting and problem-solving skills.
Strong analytical abilities to evaluate issues, recommend solutions, and implement effective resolutions.
Excellent communication and organizational skills.
Ability to work independently with minimal supervision while maintaining a high level of effectiveness and consistency.
Demonstrated ability to work well in both team-based and individual settings.
Comfortable interacting with a user base with varying technical expertise.
Intermediate knowledge of infrastructure support components, including:
Desktop systems, tools, and utilities
Server operating systems and administration tools
IT networking and voice systems
Information Technology Technician
Information technology professional job in Ridley Park, PA
Apex Systems is currently hiring for an IT Support Tech for a large technology company!
Project Details:
IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide
Coordinates and Client End User on expectations and availability to conduct Managed Client Services
Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations
Identifies potential issues that could adversely impact End User experience and follows through on action steps
Strives to meet all Client SLAs & Customer Satisfaction Goals
Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site
When required-provides onsite shadowing to Program Field Service Team
Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles
Basic installation and maintenance to technical products
Follows predefines procedures and tasks in everyday activities
Work is regularly reviewed by a more senior level technical specialist
Qualified candidates will have the following experience and skills:
1+ years' experience in servicing/deploy computer equipment
At least one industry standard certification such as CompTIA A+, Net+, or Security+.
Must have a proven customer service background
Must have experience in a corporate environment
Individual will be knowledgeable of Windows operation system environment
Able to comprehend and follow verbal and written technical instructions and scripts
Physically able to lift and move Enterprise and Client technology hardware in our customer environments
Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution
Location: Ridley Park, PA
Onsite expectation: Fully Onsite
Salary/Pay range: $18-20/HR
If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at **************************
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
Plant Support Engineer - I & C Systems
Information technology professional job in Shippingport, PA
JSG is looking for a Plant I & C Systems Engineer
Serving as the system expert specifically in electrical or I&C systems in support of operating requirements.
Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams.
Trending system parameters and monitoring performance of assigned systems.
Preparing technical reports and presentations.
Developing outage and routine maintenance activity lists.
Establishing predictive and preventative maintenance (task and frequency) for assigned systems.
Developing and completing investigations and corrective actions in accordance with the Corrective Action Program.
Providing support for interface with regulatory and oversight agencies.
Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues.
Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations.
Pursuing opportunities to improve site human performance.
Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems.
Reviewing schedules and work orders to ensure efficient work implementation.
Championing design change improvements and interfaces.
Demonstrating a solid commitment to all aspects of safety
Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures.
Developing effective working relationships with employees within you own work group and establishing a professional network
Performing Emergency Response Organization (ERO) duties as assigned.
Education, Experience, and Skill Requirements:
Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred.
Experience in electrical and/or I&C systems is preferred.
Prior professional-level engineering experience is preferred.
Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred.
Being able to work independently with little Supervisory involvement is preferred.
Proficient with Microsoft Office applications, including Word, Excel and PowerPoint.
Excellent interpersonal skills and strong analytical ability.
Ability to develop effective working relationships with all employees
Able to deliver quality and accurate work within established deadlines.
Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels.
Ability to work extended hours, shift schedules and perform on-call duties when necessary.
Must reside within site-specific ERO response time.