Help Desk Technician
Information technology professional job in Clearwater, FL
Insight Global is seeking a Help Desk Technician to support a large healthcare customer in Clearwater, FL. This role will provide both over-the-phone and in-person technical support for internal employees across approximately 3,000 devices. This role is ideal for candidates with strong troubleshooting skills and a customer-focused mindset.
Key Responsibilities
Respond to and resolve 20-30 tickets daily using ServicePro ticketing system.
Provide Tier 1-2 technical support for desktops, laptops, and related hardware.
Manage inventory, shipping, and returns of equipment.
Assist with new user setup and onboarding.
Perform Windows upgrades and troubleshoot Windows 11 issues.
Support Active Directory (on-prem), Intune, and review configurations in Entra.
Document all work accurately in the ticketing system.
Requirements:
Tier 1-2 troubleshooting experience.
Proficiency with Windows 11 and Microsoft 365 applications.
Experience with Intune and Active Directory (on-prem).
Familiarity with any ticketing systems (ServicePro preferred).
High School Diploma or GED.
Strong customer service skills and professional demeanor.
Preferred Skills:
Experience with Azure and Autopilot.
Location: 5 days on-site in Clearwater
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Structure: Contract - 6-12months
Information Systems Administrator
Information technology professional job in Largo, FL
Ready to run the engines behind a fast-growing, innovative art company?
At Wendover, we don't just make beautiful artwork we transform the way business gets done. We are seeking a hands-on Information Systems Administrator to manage our core business systems, build automations, and drive efficiency across ERP, CRM, production, and e-commerce platforms. This is your chance to directly impact workflows, solve complex problems, and implement smart solutions that keep the company running at peak performance.
About Wendover:
Wendover Art Group is a leading domestic manufacturer of fine art, serving commercial, residential, and corporate markets. Guided by our Core Values Honor, Excellence, Team, Smart we have grown over 12x since 2005 and continue expanding through acquisitions like Lowcountry Originals, Kevin O'Brien Studio, and Friedman Brothers.
Role Overview:
As an Information Systems Administrator, you will manage core systems, implement enhancements, build automations, and support business efficiency initiatives. You will be hands-on with projects, SQL databases, coding, and AI tools, making sure technology works smarter, not harder.
Key Responsibilities:
Lead system implementations and enhancements
Support M&A integrations
Manage users, permissions, and security across core systems
Build automations and integrations to improve workflows
Maintain SQL Server databases and optimize queries
Drive process improvements and efficiency gains
Research and implement AI solutions to enhance productivity
Qualifications:
Bachelor's degree in Information Science, MIS, Computer Science, or related field
Proven experience in system administration and development
ERP/WMS expertise, SQL mastery, strong coding skills (Python/VBScript)
Advanced Excel skills
Experience with full project lifecycles
Problem-solving, communication, and collaboration skills
Growth mindset and willingness to learn new technologies, including AI
Why Wendover:
Onsite, high-impact role with company-wide visibility
Collaborative, low-ego culture
Opportunities to implement cutting-edge automations and AI
Be part of a team shaping the future of a fast-growing, acquisition-driven company
If you thrive on solving complex business problems and want your work to make a tangible business impact, apply today and help Wendover build the best art company in the world.
Service Desk Engineer (On-Site)
Information technology professional job in Spring Hill, FL
Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees.
Location: Everyday On-Site (Spring Hill)
Compensation: $50,000-$60,000
Required Qualifications:
5+ years of IT support experience
Experience supporting manufacturing environmentsand related hardware/software setups.
Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022.
Proficiency with hardware support, including desktops, servers, networking gear, and printers.
Familiarity with Active Directory, DNS, DHCP, and Group Policy.
Experience with ticketing systemsand documentation best practices.
Ability to prioritize tasks and manage multiple technical issues efficiently.
Excellent communication skills and a strong sense of ownership.
Preferred Qualifications:
Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure).
Microsoft Environment/InTune
VoIP experience would be nice
Duties:
Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022).
Support printing systems including networked and industrial printers common in manufacturing environments.
Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals.
Manage OS deployments, updates, and configuration across a diverse IT environment.
Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar).
Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.
Digital IT Leader #983424
Information technology professional job in Tampa, FL
Director of Digital Technology & Product Strategy
Employment Type: Full-Time
Level: Director / Senior Leadership
We are seeking a strategic and innovative technology leader to drive the vision, roadmap, and execution of digital business products across the organization. This role is responsible for enabling digital transformation, optimizing technology investments, and delivering high-performing digital solutions that enhance business operations.
The ideal candidate is a forward-thinking technologist with strong leadership, communication, and business partnership capabilities.
Key Responsibilities
Strategic Leadership & Roadmap Development
Develop and execute a long-term vision, strategy, and roadmap for digital business products.
Serve as a catalyst for digital transformation, guiding the organization toward modern, high-impact technology solutions.
Ensure digital products are reliable, high-performing, and aligned with business priorities.
Identify productivity improvements, cost efficiencies, and opportunities to increase the value of the digital technology portfolio.
Partnership & Business Engagement
Build and maintain strong relationships with business leaders to gain support for transformation initiatives.
Partner with business stakeholders to develop solution concepts, assess opportunities, and build business cases for new technology investments.
Oversee the launch and adoption of digital products to ensure meaningful impact across the organization.
Team & Vendor Leadership
Lead and mentor a high-performing technology team, supporting their professional growth and aligning their efforts with organizational goals.
Manage external vendors and partners involved in product development, implementation, and support.
Oversee budget planning, product portfolio management, and KPI performance tracking.
Required Skills & Competencies
Customer-Centric Mindset
Focus on understanding internal and external customer needs to ensure digital solutions create measurable value.
Communication & Influence
Strong communication and persuasion skills; able to negotiate, influence stakeholders, and build consensus across the organization.
Skilled in overcoming communication barriers to drive mutual understanding.
Business Acumen
Understand core business processes and the financial, social, and operational impact of technology decisions.
Ability to map workflows and identify opportunities for continuous improvement and efficiency.
Technical & Strategic Expertise
Strong understanding of IT functions, cloud technologies, infrastructure trends, and digital architecture.
Demonstrated strategic thinking, with the ability to distinguish between tactical and long-term initiatives and translate strategy into execution.
Promote simplicity, agility, and rapid ideation in team operations.
Global Perspective & Accountability
Ability to operate effectively in a global organization and leverage cross-border expertise.
Take ownership of goals and outcomes while holding the team accountable for organizational objectives.
Analytical & Problem-Solving Skills
Strong analytical abilities and comfort dealing with complex data, business economics, and financial analysis.
Capability to propose alternative approaches for complex problems or ambiguous environments.
Supplier & Partner Management
Experience in managing external suppliers for discovery, modeling, implementation, and ongoing support.
Qualifications
Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent experience.
10+ years of experience in programming, systems analysis, or implementation.
5+ years of experience leading or managing teams.
Experience in the manufacturing industry is a plus.
Background working with business processes such as Commercial, Supply Chain, or Industrial operations.
Knowledge of IT processes including development, infrastructure, security, governance, and technologies such as Cloud, Big Data, APIs, AI, and GenAI.
Expertise in Agile methodologies, Project Management, Product Development, and innovation processes.
Manager of IT SOX Controls
Information technology professional job in Largo, FL
Leeds Professional Resources is working with a client in the St. Pete/Largo/Clearwater area that is looking for an IT SOX Controls Manager to join their growing team. This person helps to identify emerging risks and key controls for system implementations, upgrades, and renovations. This person will also recommend process improvements to improve internal controls and extensive identify, research, analyze, and evaluate the control environment.
Engage with IT control owners and stakeholders regarding the identification and effective design of IT control processes; includes documenting end-to-end processes/data flows and identifying/understanding relevant financial statement risks
Collaborate with IT controls team and other stakeholders to evaluate and enhance documentation for key ITACs, interface controls and GITCs
Collaborate with Internal and External Audit, and Risk counterparts to evaluate and report on IT testing progress throughout the audit cycle
Identify and effectively communicate opportunities for improvement in the design and effectiveness of key controls
Manage IT controls-based projects of varying scope and complexity including system implementations, upgrades, and process reviews
Must have an in-depth understating of IT internal control concepts, SOX, and COSO framework
Senior Manager, Technical Accounting and External Reporting
Information technology professional job in Tampa, FL
About Crown
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.
About the Role
As a key member of our Corporate Accounting team, the Senior Manager will play an integral part in the collection, analysis and reporting of financial data. This role involves researching complex accounting issues, preparing technical memos, supporting external reporting, and advising on the accounting implications of business transactions. The ideal candidate will have deep expertise in technical accounting, strong analytical skills, and the ability to communicate complex concepts clearly to both financial and non-financial stakeholders. Specific duties include the following:
Technical Accounting:
Ensure business transactions are reported in accordance with generally accepted accounting principles, including:
Derivative accounting
Pension and post-retirement benefits
Stock-based compensation
Goodwill and intangibles
Debt and equity transactions, as applicable
Business combinations, as applicable
Commitments and contingencies
Perform research and analysis on a range of complex accounting issues including revenue recognition, lease accounting, business combinations, and financial instruments, interacting with Crown global division accounting and functional teams
Monitor US GAAP and SEC developments, assist with companywide implementation of new accounting pronouncements and reporting requirements
Assist to develop, maintain, and ensure compliance with internal controls related to global accounting policies and new accounting and reporting guidance issued by the FASB and the SEC
Corporate Accounting:
Assist monthly and quarterly close processes, including:
Corporate legal entities, including analysis of results to forecast and budget
Global consolidation
SOX compliance
SEC filings:
Assist in the preparation and review of external reporting, including:
Quarterly Earnings News Releases
Quarterly (Form 10-Q) and Annual (Form 10-K) filing requirements
Other SEC filings, as necessary, including financing transactions
Continuously strive to enhance and streamline reporting processes and controls
Business Partnership:
Provide support and accounting advice across the Crown global business and to senior leadership for other key strategic projects, as needed.
Collaborate with cross-functional teams (Legal, Tax, Treasury, etc.) to assess accounting implications of strategic initiatives.
Internal Controls:
Serve as one of the primary points of contact for internal and external auditors during quarterly reviews and annual audits of financial statements and internal controls.
In addition to the qualifications and experience listed above, the ideal candidate will possess the following:
• Bachelor's degree in accounting
• CPA, with 7+ years' experience, including Big 4 public accounting experience
Strong knowledge of U.S. GAAP and SEC reporting requirements
Adaptive to changing priorities
Good interpersonal communication skills
Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines while lead others
Travel minimal
Senior IT Security Engineer
Information technology professional job in Tampa, FL
Hybrid - Onsite in Tampa, FL (33607) 4 days/week
12-Month Contract with Potential for Extensions or Conversion
We are seeking an experienced Senior IT Security Engineer with deep hands-on expertise in Public Key Infrastructure (PKI) and Microsoft Certificate Management. This role will serve as the primary owner of the enterprise certificate services ecosystem, ensuring the security, reliability, and compliance of the organization's digital identity infrastructure.
This engineer will architect, deploy, maintain, and optimize certificate management systems with an emphasis on Microsoft Active Directory Certificate Services (ADCS) and enterprise-wide certificate lifecycle automation. This is an engineering-level role-far beyond day-to-day certificate administration-requiring strong design, troubleshooting, security, and operational leadership skills.
Key Responsibilities
PKI Architecture & Engineering
Design, deploy, and maintain enterprise PKI environments, including two-tier PKI architecture, disaster recovery planning, and long-term platform roadmaps.
Install, configure, and manage Active Directory Certificate Services (ADCS), Network Device Enrollment Services (NDES), and supporting PKI components.
Integrate certificate management with Active Directory, Group Policy, and domain architecture to ensure automated, secure certificate enrollment.
Engineer certificate workflows for servers, endpoints, network devices, applications, and identity systems.
Certificate Lifecycle Management
Oversee the full lifecycle of enterprise certificates: issuance, renewal, revocation, auditing, and inventory.
Monitor certificate expiration and proactively address risks to prevent outages or service disruptions.
Collaborate closely with security, infrastructure, and application teams to ensure proper certificate implementation across platforms.
Automation, Monitoring & Operations
Design and implement automated workflows (e.g., PowerShell) to streamline certificate lifecycle processes and reduce manual work.
Track certificate usage, dependencies, and expiration across the environment, ensuring continuous operational stability.
Troubleshoot and resolve complex certificate-related issues across platforms, services, and applications.
Prepare for and respond to OS upgrades, platform shifts, migrations, and lifecycle changes impacting PKI.
Security, Compliance & Documentation
Develop, maintain, and enforce certificate policies, standards, and procedures.
Support internal and external audits; ensure compliance with frameworks such as NERC CIP, ISO 27001, and organizational governance.
Maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and troubleshooting guides.
Provide guidance, knowledge sharing, and PKI best practices to IT and security stakeholders.
Required Qualifications
Proven hands-on experience with Microsoft Certificate Management / Active Directory Certificate Services (ADCS).
Strong knowledge of Active Directory, Group Policy, and domain architecture.
Demonstrated experience designing and deploying PKI environments from the ground up (not just managing existing systems).
Deep understanding of PKI fundamentals, TLS/SSL, certificate-based authentication, S/MIME, and Smart Cards.
Strong troubleshooting capabilities and experience resolving complex certificate issues across diverse systems.
Experience working within security-driven or regulated environments.
Excellent communication, documentation, and cross-team collaboration skills.
Preferred Qualifications
Experience in the Electric Utility industry or other regulated sectors.
Automation experience using PowerShell or similar scripting tools.
Familiarity with cloud-based certificate solutions such as Azure Key Vault, Intune, or cloud-hosted PKI.
Relevant certifications such as:
Microsoft Certified: Identity and Access Administrator
CISSP
Microsoft Security or Infrastructure Engineering certifications
Role Context
This position sits closely with the Security Team and plays a key role in maintaining secure authentication and encryption across the enterprise. After the initial architecture and deployment work, the role transitions into ongoing monitoring, documentation, research, and lifecycle planning for future upgrades and platform changes.
Information Technology Professional
Information technology professional job in Tampa, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Engineering Cloud Systems/Database Admin
Information technology professional job in Tampa, FL
Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment.
Roles and Responsibilities
Administer cloud resources (virtual machines, storage, networking, databases, identity/access).
Monitor system health, performance, and capacity across cloud environments (Azure).
Perform routine updates, patching, and backups/restores of cloud systems.
Administer on-prem/cloud base database administration tasks.
Manage user accounts, roles, and permissions within cloud platforms.
Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary.
Support cloud deployments and application integrations.
Maintain system documentation, standard operating procedures, and runbooks.
Assist in implementing security and compliance requirements, including IAM, encryption, and logging.
Participate in disaster recovery and business continuity planning.
Collaborate with engineers on cloud automation and optimization initiatives.
For This Role, You Will Need:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2-3 years of IT systems administration experience with exposure to cloud environments.
Working knowledge of at least one cloud provider (AWS, Azure, or GCP).
Familiarity with networking, virtualization, storage, and security concepts.
Basic scripting experience (PowerShell, Bash, or Python) preferred.
Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.
Production Application Support - Technology Support III
Information technology professional job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Information technology professional job in Lakeland, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Seasonal Tent IT Technician
Information technology professional job in Saint Petersburg, FL
Temporary Description
About Us:
If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
· Salary: 18.00
Job Functions:
The Seasonal Tent IT Technician ensures proper operation of computer, audio, and video equipment in our holiday tents, enabling end users and clients to perform their tasks effectively. Responsibilities include installing, diagnosing, repairing, and maintaining PC hardware, sound systems, and video equipment to ensure optimal performance. This role involves receiving, prioritizing, documenting, and actively resolving issues reported via phone, email, or in person.
Essential Responsibilities:
Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or via email
Perform troubleshooting using diagnostic techniques and relevant questioning
Determine the best solution based on the issue and details provided by customers
Escalate unresolved issues to the next level of support personnel
Record events, problems, and resolutions in support logs
Follow up and update customer status and information
Relay customer feedback or suggestions to the appropriate internal team
Identify and suggest possible improvements to support procedures
Work the hours consistent with the tent operations which may include early mornings to late afternoons as well as some weekend work.
Tentative Schedule:
October 15 - November 1: Tent Setup (All Tents) -
All Day, Schedule TBD (weekdays)
November 10: 8:15 AM - 9:15 AM
November 11: 8:15 AM - 9:15 AM
November 17: 8:15 AM - 9:15 AM
November 20 - 22: 8:30 AM - 5:30 PM
November 24: 8:15 AM - 9:15 AM
November 25: 8:30 AM - 5:30 PM
November 26: 8:30 AM - 1:00 PM
December 1: 8:15 AM - 9:15 AM
December 2: 8:15 AM - 9:15 AM
December 8: 8:15 AM - 9:15 AM
December 13: 8:30 AM - 5:30 PM
December 18 - 20: 8:30 AM - 5:30 PM
December 22 - 23: 8:30 AM - 5:30 PM
December 29 - 31: Tent Teardown (All Tents) -
All Day, Schedule TBD (weekdays)
Requirements
Education and Experience:
Proven experience as a help desk technician or in an IT customer support role
Skills Requirements:
Tech-savvy with working knowledge of computer hardware, video projectors, and TVs
Familiarity with soundboards, DMX cabling, and speakers is a plus
Solid understanding of Windows systems, iPads, mobile devices, and other tech products
Proficiency with Microsoft tools such as Teams, Excel, and Word
Ability to diagnose and resolve basic technical issues
Excellent communication skills and proficiency in English
Customer-oriented and calm under pressure
Physical Requirements:
Must be able to tolerate outdoor temperatures consistent with Florida's climate
Must be able to stand, walk, bend, stoop, and stretch for prolonged periods
Must be able to lift 50 lbs. or more
Must be able to work in and operate a scissor lift at heights up to 40 feet
Must provide in-person, hands-on technical support at the deskside level and work in outdoor environments
Other:
Must be legally authorized to work in the United States
Must pass required pre-employment background screening
Must have a valid driver's license and a clean driving record
Must be available to work flexible schedules during the holiday season (October-December) and special events
Must be able to work at our tent locations in St. Pete, Tampa, and Pasco, FL
Must have reliable transportation and be able to travel between tent sites as needed
Must be available for regular hours, with possible weekend work and open availability; some local travel may be required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************
IT Administrator (GCC High Experience)
Information technology professional job in Saint Petersburg, FL
MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards.
As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem.
Key Responsibilities:
IT Operations & Support
Provide timely help desk support and technical assistance to end users across the organization.
Manage user accounts, permissions, and access controls through Azure Active Directory.
Install, configure, and maintain software, hardware, and networking systems.
Monitor and troubleshoot performance issues across endpoints, servers, and cloud services.
Support LANs, VPNs, and secure internet/intranet connections.
Cloud & Infrastructure Management
Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune.
Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access.
Configure and manage Microsoft Defender and related security tools to detect and respond to threats.
Implement, monitor, and maintain system backups, disaster recovery, and failover procedures.
Manage configuration and patch management processes to ensure operational reliability.
Cybersecurity & Compliance
Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards.
Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls.
Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365.
Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities.
Maintain documentation and evidence to support audits, assessments, and compliance reporting.
Train staff on secure technology practices, phishing awareness, and data protection protocols.
Qualifications
Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience.
5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required.
Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks.
Skills & Certifications
Proficiency in Azure AD, Intune, and Microsoft Defender.
Knowledge of IT security best practices, access management, and endpoint protection.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Security+ or equivalent
Work Environment
This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations.
U.S. Persons required.
Ability to obtain and maintain a U.S. Government Security Clearance preferred.
Discovery IT System Administrator (Top Secret Clearance Required)
Information technology professional job in Tampa, FL
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplyJunior IT Administrator - Brandon, Florida - (Secret Clearance Req)
Information technology professional job in Tampa, FL
Pono Aina Managemet is seeking a motivated Junior IT Administrator to join our growing team and support the daily operations and maintenance of our IT infrastructure. This is an excellent opportunity for a self-starter with a passion for technology who is eager to learn, grow, and gain hands-on experience in a dynamic environment. IT Administrators are responsible for the maintenance, configuration, and reliable operation of the IT infrastructure along with the ability to troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and reporting them to senior management. The IT Administrator must be well-rounded in IT to fulfill daily duties.
Responsibilities and Duties:
Configuring network specifications including interface configuration, VLAN management, ACLs, and NAT
Running physical networking cables though-out the facility
Wireless Access Point (WAP) installation, configuration, and periodic system maintenance
Manage firewalls and VPNs
Analyze and evaluate network performance, including availability, throughput, and latency
Utilize network management tools to monitor the network infrastructure
Document all aspects of the network infrastructure, including network diagrams, configuration, points of contact, etc., utilizing various programs within the O365 suite
Work on both physical and virtual servers/desktops
Installation, configuration, and patching IT Infrastructure in Windows and Linux OS Types
Network Storage Experience, maintaining a Network Attached Storage File Shares
Basic Qualifications:
1-2 years of relevant IT experience or a recent degree/certification in Information Technology, Networking, or a related field
Basic knowledge of network fundamentals (TCP/IP, subnets, firewalls, switches, etc.)
Familiarity with Windows and/or Linux operating systems
Strong interest in network administration and systems troubleshooting
Excellent organizational and documentation skills
Ability to work independently and with a team in a fast-paced environment
Strong problem-solving mindset and desire to learn.
Desired Skills:
Experience with TACLAN or similar systems, including military or defense applications.
Strong communication skills and the ability to work collaboratively with cross-functional teams.
Experience with VLANs, NAT, or basic router/firewall configurations
Familiarity with Microsoft 365 tools (Word, Excel, Visio, SharePoint, etc.)
Exposure to virtualization tools such as VMware or Hyper-V
Hands-on experience running physical cable and managing WAPs
Knowledge of storage systems, such as Network Attached Storage (NAS)
Physical Work Environment:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Hui Huliau and its subsidiaries are participants of E-Verify.
Hui Huliau and its subsidiaries are drug free workplaces.
IT Systems Administrator
Information technology professional job in Dunedin, FL
Job DescriptionSalary:
IS ON-SITE ONLY, LOCATED IN Dunedin, FL***
Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow.
We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more!
What we are looking for in a Systems Administrator:
Proven experience as a Systems Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recover
Extensive knowledge of Microsoft Windows and supporting applications
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Ability to communicate effectively and professionally with all clients and coworkers
Past work experience in a high-traffic customer service setting
Excellent phone etiquette
Excellent customer service skills that exceed customers expectations
Strong problem solving and research skills
Ability to acquire and maintain a working knowledge of a wide range of applications and services
Continual awareness of changes that directly affect other team members and customers
What our Systems Administrators do:
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Develop and maintain installation and configuration procedures
Contribute to and maintain system standards
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform regular security monitoring to identify any possible intrusion
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
Perform regular file archival and purge as necessary
Create, change, and delete user accounts per request
Provide support per request from various clients
Investigate and troubleshoot issues
Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary
Upgrade and configure system software that supports infrastructure applications per project or operational needs
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
Maintain data center environmental and monitoring equipment
Participate in on-call rotation
Interested!?
If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!
L3 Desktop Support #986813
Information technology professional job in Tampa, FL
Job Title: Level 3 Support Desk Engineer w/ MSP exp
Position Type: Full-Time
We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently.
You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards.
Responsibilities:
Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs.
Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications.
Troubleshoot and resolve a wide variety of technical issues such as:
Firewall and VPN issues
Server and Active Directory complications
Microsoft Teams and SharePoint errors
Domain namespace issues
Email delivery failures
Backup and recovery challenges
Virtualization issues (VMware, Hyper-V)
Security and compliance-related problems
Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments.
Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping.
Assist with system migrations, upgrades, and enhancements as needed.
Participate in on-call rotations to support urgent, after-hours network issues.
Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance.
Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary.
Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity.
Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS.
Provide feedback and recommendations for system improvements and new technology adoption.
Required Qualifications:
5+ years of experience working in an MSP environment.
10+ years of overall IT experience with a strong technical background.
Microsoft certifications required:
AZ-104: Microsoft Azure Administrator or
Microsoft Certified Systems Engineer (MCSE) 2016 or newer.
Hands-on experience with the following:
Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory
Windows Server & Desktop Operating Systems
Network components (switches, wireless access devices, VLANs)
Hypervisors, ISCSI, and vSAN administration
Backup and disaster recovery solutions (Datto, Veeam)
Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask.
Personal vehicle for travel to client sites.
Personal mobile phone for communication and multi-factor authentication.
Desired Qualifications:
Additional certifications such as:
MS-102: Microsoft 365 Administrator
VMware Certified Professional (Data Center Virtualization)
Cisco CCNA
Fortinet Certified Professional (Network Security)
JNCIA-Junos and JNCIA-MistAI (Wired/Wireless)
Experience in Automation and Orchestration tools.
Experience with cloud migration projects and strategies.
Previous experience in a professional services role.
Competencies:
Strong problem-solving and troubleshooting skills.
Proactive, organized, and self-motivated with excellent time management.
Strong communication skills, both verbal and written.
Ability to multi-task and prioritize in a fast-paced environment.
Ability to work both independently and as part of a team.
Detail-oriented with a professional attitude and positive demeanor.
Physical Requirements:
Ability to lift up to 15 pounds.
Vision to read printed materials and a computer screen.
Hearing and speech to communicate in person and/or over the phone.
Ability to sit or stand for extended periods.
Production Application Support - Technology Support II
Information technology professional job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology professional job in Tampa, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Administrator (GCC High Experience)
Information technology professional job in Saint Petersburg, FL
Job Description
MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards.
As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem.
Key Responsibilities:
IT Operations & Support
Provide timely help desk support and technical assistance to end users across the organization.
Manage user accounts, permissions, and access controls through Azure Active Directory.
Install, configure, and maintain software, hardware, and networking systems.
Monitor and troubleshoot performance issues across endpoints, servers, and cloud services.
Support LANs, VPNs, and secure internet/intranet connections.
Cloud & Infrastructure Management
Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune.
Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access.
Configure and manage Microsoft Defender and related security tools to detect and respond to threats.
Implement, monitor, and maintain system backups, disaster recovery, and failover procedures.
Manage configuration and patch management processes to ensure operational reliability.
Cybersecurity & Compliance
Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards.
Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls.
Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365.
Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities.
Maintain documentation and evidence to support audits, assessments, and compliance reporting.
Train staff on secure technology practices, phishing awareness, and data protection protocols.
Qualifications
Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience.
5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required.
Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks.
Skills & Certifications
Proficiency in Azure AD, Intune, and Microsoft Defender.
Knowledge of IT security best practices, access management, and endpoint protection.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Security+ or equivalent
Work Environment
This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations.
U.S. Persons required.
Ability to obtain and maintain a U.S. Government Security Clearance preferred.