Technical Services Analyst
Information technology professional job in Pittsburgh, PA
Employment Type: Full-Time, Entry-Level
Starting your career can be challenging when employers require specific experience for entry-level roles. The RiseTalent Program at RiseNow bridges the gap between education and professional success by providing the tools, training, and real-world experience you need to pave your way for a career in Supply Chain.
RiseTalent is an apprenticeship program designed for career launch into an exciting career in Healthcare supply chain management. This program equips you with essential skills, industry knowledge, and hands-on experience to launch a successful career in Technical Services in supply chain/procurement technology. Through an apprenticeship model, we combine structured training with mentorship and real-world applications, ensuring you develop not just technical expertise but also the confidence to thrive in a fast-paced digital environment.
The apprentice will receive structured training and mentoring to learn the configuration, maintenance, and support of eProScan, RiseNow's proprietary scanning and data-capture platform used to streamline supply chain operations. You will work closely with senior analysts and operational staff to ensure the reliability and performance of scanning devices, software workflows, and integrated systems.
Upon training program completion, as an Analyst you will support warehouse/distribution management technology within a healthcare supply chain environment. This entry-level role is ideal for individuals with a passion for computer programming, systems troubleshooting, and warehouse-focused technology solutions.
Take the first step toward transforming your future with RiseNow and RiseTalent!
WHAT YOU WILL DO
Shadow senior team members to learn the eProScan solution, including setup, configuration, troubleshooting, and enhancement.
Develop foundational proficiency in scripting, basic programming logic, and data flows that support warehouse scanning devices and applications.
Participate in hands-on training sessions to build understanding of system interfaces, device management, and workflow mapping.
Assist with monitoring daily scanning operations, identifying issues, and escalating or resolving them under guidance.
Support configuration and deployment of handheld devices, printers, and related hardware in warehouse environments.
Document system behaviors, recurring issues, and improvement opportunities.
Perform basic testing of new configurations, device updates, or workflow changes before they go into production.
Coordinate with members of a cross-functional team from design through deployment
Engage in additional duties as assigned by our technical services team
WHAT YOU SHOULD BRING
Interest or foundational knowledge in computer programming, information systems, or related technical field.
Understanding of scripting, data structures (specifically related to SQL), and/or application logic (through coursework, bootcamp, or self-study).
Experience with an object-oriented programming language such as Java, Python, Kotlin, or C#
Strong analytical and problem-solving abilities.
Ability to work in a warehouse environment and support onsite technical operations.
Excellent communication and customer-service skills.
Willingness to learn, ask questions, and take direction in a structured training environment.
Strong verbal and written communication with a focus on explaining in-depth issues to varied audience.
Experience through internships or research projects in a supply chain/procurement setting is highly desirable, though not required.
Exposure to handheld scanning devices, warehouse management systems, or supply chain processes is highly desirable, though not required.
An understanding of XML, JSON, and APIs is highly desirable, though not required.
Familiarity with mobile device management or technical troubleshooting.
Willingness to work onsite at a Pittsburgh-area client's distribution center in a hybrid capacity
Must currently reside in Pittsburgh, PA or surrounding areas.
BENEFITS
Competitive base salary
Medical/dental/vision insurance coverage options and paid life insurance
401(k) Match & Bonus Compensation Plans
Competitive PTO Plan
Company Wellness Program & Wellness Stipend
Professional development opportunities
EAP
Information Technology Support Technician (Local Applicants Only)
Information technology professional job in Canonsburg, PA
Local Applicants ONLY
No 3rd Parties/Sub Vendors
Job Type: Contract to Hire
Work Authorization: U.S. Citizen
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am).
Responsibilities:
Operations team provides 24X7X365 on-site support
Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
Perform equipment/network/fiber/copper installs and decommissions
Handle production changes and system turnovers
Third shift (11pm - 7am) Tuesday - Saturday
Experience Required:
IT Service Desk or Operations support - 3+ years
Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3+ years
Installation and decommissioning of equipment/network/routers/servers - 1+ years
Documentation experience - able to provide detailed write up of problem and resolution - 3+ years
Information Technology Technician
Information technology professional job in Murrysville, PA
Company: Applied Systems Associates
Status: Full time position, available immediately
Job Category: Computer Services
Job Title: IT Technician
About aSa:
aSa is an established company celebrating over 55 years as a software provider. North America's leading supplier of software for the reinforcing steel industry, aSa also provides custom-programming, training, and support for software by Microsoft (Business Central), and Bentley Systems (CAD software)
Our office is located just 13 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. Mentoring is available to help with internal advancement. We are an equal opportunity employer. Visit our website at ******* HQ.com
IT Technician
We are seeking an enthusiastic and professional individual to set up, ship/install, maintain and support IT related hardware and software for our customers and in house.
Experience with hardware/software installing and troubleshooting
Microsoft networking experience and a strong technical knowledge of Windows 7 through Windows 11 and Windows 2008R2 Server through 2025 Server operating systems, Core Microsoft Office Suite required
Experience with Microsoft SQL Server, Microsoft 365 Suite, security software, Acronis Cloud backup software is a plus
Position requires excellent communication, multitasking, and organizational skills with an eagerness to learn
Strong interpersonal skills to interact with all levels of management and customers
Ability to manage multiple tasks in a fast-paced environment
Ability to lift and move computer equipment and packages as needed
An IT technical school diploma or IT degree, 0-1 years of relevant work experience, and Microsoft certifications are preferred
Proficiency in Spanish and/or Portuguese is a plus
Forklift certification or experience a plus
Key Responsibilities
Pre-delivery setup and configuration of hardware/software
First-level help desk support for customers and internal staff
In-house PC maintenance and yearly upgrades
Shipping, receiving, and inventory management
Assist with customer implementations and trade show setups
Contact Information: Send your resume and cover letter to ITSEMP@asa HQ.com with ‘IT Technician Application' in the subject line.
Technical Support Specialist
Information technology professional job in Pittsburgh, PA
UPMC TDR Wave 2 - Project Consultants (35 Openings)
Contract: January-March
Pay: $25-$28/hr
Mileage: Reimbursed
Start: Week of January 5 (40-hour paid training)
Duration: 1 month, possible extension
About the Role
We're hiring 35 tech-savvy, professional consultants to support UPMC's TDR Wave 2 rollout. Entry-level candidates and recent grads are welcome. After a full week of training, you'll rotate through assigned clinical locations to provide on-site support.
Responsibilities
Attend 40-hour training starting Jan 5
Travel to multiple Wave 2 locations (mileage reimbursed)
Assist staff with basic technical and workflow questions
Provide professional, on-site support throughout the project
Requirements
Strong computer/tech skills
Professional, reliable, and customer-focused
Able to travel to all assigned Pittsburgh-area sites
Recent grads encouraged to apply
Information Technology Support Specialist
Information technology professional job in Pittsburgh, PA
Duration: 3 month contract to hire (conversion based on performance)
Pay Range: $20-23/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Requirements:
Associates Degree OR Bachelors Degree and
Minimum 4 year professional IT Support Experience
Phone support experience
Experience remoting into devices to fix issues
Previous IT Support experience MUST INCLUDE both HARDWARE and SOFTWARE support
Day to Day:
Insight Global is seeking IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution.
Provide technical support onsite and over the phone for Customers
Software and network issues on laptops and desktops
Troubleshooting and resolving issues with software and printers.
Create and manage tickets
Information Technology Support Technician
Information technology professional job in Pittsburgh, PA
Key Responsibilities
Provision, configure, and deploy new Windows 10/11 laptops, desktops, and peripherals with Intune enrollment and policy compliance.
Decommission old devices, securely wiping data, updating inventory, and ensuring compliance with IT security standards.
Manage device enrollment and authentication through Entra ID (Azure Active Directory), including conditional access and identity-based policies.
Apply and maintain Group Policy Objects (GPOs) for user and device configuration across the environment.
Implement and monitor BitLocker encryption, antivirus, and vulnerability management tools to ensure secure endpoint operations.
Conduct regular vulnerability scans, remediate risks, and apply security patches in coordination with IT security.
Maintain and update device imaging processes, supporting SCCM, MDT, or other deployment tools as needed.
Track assets in IT inventory systems with accuracy and accountability.
Troubleshoot and resolve issues related to Intune compliance, domain/Entra ID connectivity, and user access.
Support project-based deployments, refresh cycles, and IT initiatives as assigned.
Provide clear documentation of processes, configurations, and troubleshooting steps.
Requirements
Minimum 2 years of experience in desktop support, IT technician, or endpoint management role.
Strong hands-on experience with Intune, Entra ID (Azure AD), and Group Policy.
Working knowledge of vulnerability management practices and endpoint security controls.
Proficient in setting up and supporting Windows-based Dell hardware; basic experience with mac OS a plus.
Familiarity with endpoint encryption, antivirus, and compliance monitoring.
Comfortable working with Active Directory, asset management, and ticketing systems.
Strong attention to detail with excellent troubleshooting and problem-solving skills.
Preferred Qualifications
Industry certifications such as CompTIA A+, Microsoft Endpoint Administrator, or Azure certifications.
Experience in enterprise IT environments with compliance and security requirements.
Familiarity with imaging and deployment tools such as SCCM, MDT, or Clonezilla.
Experience with ITSM platforms such as ServiceNow or Jira.
Desktop Support Specialist
Information technology professional job in Pittsburgh, PA
⦁ Laptop/desktop imaging & driver/BIOS updates
⦁ Setting appointments with users to handover new devices & take existing devices Excellent customer service/communication skills
⦁ Complete at a minimum the following customer appointment tasks during the hardware exchange:
⦁ Signing into the device
⦁ Signing into zScaler
⦁ Signing into M365 and having data sync from the Cloud
⦁ Mapping network drives
⦁ Setting up printers
⦁ Installing any custom software
⦁ Copying over any local data (ie. Browser favorites, files saved to HDD etc.)
Skills/Experience:
⦁ Desktop support: 1 year (Required)
⦁ Imaging
⦁ We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.
Information Technology Specialist
Information technology professional job in Canonsburg, PA
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Information Technology Specialists (On-Site) will join the talented team at the Peters Township School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
Conducts problem identification and resolution with a focus on help desk ticket resolution.
Develops desktop strategies and configuration alternatives to best meet customer needs.
Architects, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
Understanding Active Directory group policies and maintaining application groups.
Proven experience in desktop methodologies and best practices.
Ability to interact with customers on the telephone and in person.
Provides ongoing hardware and software support for all technologies.
Addresses help desk tickets efficiently and in a timely manner.
Troubleshoots and resolves technology failures, documenting required changes.
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
Keeps current with technology trends and changes related to position.
Specific Technology Skills/Experience:
PC Security Administration/Update experience.
Active Directory experience.
Mobile device experience.
Microsoft and IOS experience
Qualifications & Educational Requirements:
Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.
Must be able to successfully pass criminal background checks.
IT Support Technician
Information technology professional job in New Kensington, PA
Join the PCNA Team!
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.
At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA!
This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period.
The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues.
What will you do in this role?
Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow.
Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users.
Communicate technical information effectively to both technical and non-technical personnel.
Independently handle routine support issues and escalate more complex problems as needed.
Participate in projects aimed at improving help desk efficiency and service quality.
Support business-critical systems and applications, including participation in the on-call rotation.
What does it take to be successful in this role?
Associates Degree and/or technical training or equivalent experience.
Entry-level PC-support and troubleshooting experience
1+ years help desk environment experience in desktop and networked systems support preferred.
Knowledge of Microsoft Office 365, remote software and VPN networks preferred
Dell and Microsoft Certifications a plus
Experience using ServiceNow and ITIL processes helpful
Commitment to customer satisfaction and relationship-building
Knowledge of Windows Operating Systems and Macintosh
Adapts to change well.
Handles a high level of stress in a constantly changing environment.
Communicates clearly with both technical and non-technical individuals.
Strong organization and follow-up skills
Strong multi-tasking skills.
Strong problem solving skills.
Remains calm and steady in stressful situations.
What's in it for YOU?
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund - donating to teammates in times of need
By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in
@pcna.com.
We do
NOT
conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
Data Center Tech III - Networking Infrastructure
Information technology professional job in New Kensington, PA
Data Center Technician III - Networking Infrastructure
Job Title: Data Center Technician III - Networking Infrastructure
TECfusions quite simply means the fusion of Technology, Environmental Protection, and the support of our Communities. TECfusions tackles real data problems such as the need for more space, reliable sustainable energy, environmental conditioning, overcoming energy scarcity, environmental damage, and use of community resources with proven practices. We achieve these goals by implementing illuminating ideas, processes, and solutions to provide energy reliable infrastructure through engineering processes to meet all our global challenges.
We welcome all to join us on this journey to embrace technology while protecting our fragile planet.
About the Role:
The Data Center Technician III - Networking Infrastructure is responsible for installation, troubleshooting, and maintenance of physical network infrastructure including copper and fiber cabling, patch panels, cross-connects, racks, cable management systems, and all physical layer components supporting IT and facility systems.
Responsibilities:
• Ensure continuity and performance of physical network infrastructure.
• Install, terminate, and test Cat6/Cat6A and fiber cabling.
• Build and maintain racks, cabinets, patch panels, cable trays, and ladder rack.
• Label and document cabling, maintaining accurate diagrams.
• Assist with rack/stack of network hardware.
• Respond to work orders for cable repairs and troubleshooting.
• Coordinate with IT teams, vendors, and subcontractors.
• Maintain compliance with BICSI and TIA standards.
• Perform lifting, ladder work, overhead cable pulling.
Qualifications:
• 4+ years structured cabling or telecom experience.
• Skilled in terminating/testing copper and fiber with certification tools.
• Knowledge of racks, patch panels, and cable pathway systems.
• Ability to read cable maps and network diagrams.
• High School Diploma or GED required; BICSI preferred.
• Able to lift up to 39 pounds and assist with heavier lifts.
TECfusions is an Equal Employment Opportunity Employer
BPO Support Associate
Information technology professional job in Pittsburgh, PA
Responsibilities
Receive packages via UPS/Fedx. Open packages and create Barcode page for each.
Sort/remove recordable documents from lender packages to prep for recordation.
Shipping out completed lender docs each night via UPS/Fedx
Maintain open lines of communication with department members to ensure documents are processed in a timely and accurate manner
Work to meet and exceed the defined production standards, metrics and/or SLA set forth by Management.
Provide back-up to various department functions when necessary to ensure continuation of department workflow.
Additional responsibilities as assigned
Education And Experience
High School diploma or equivalent
1-year related experience.
Knowledge, Skills, Abilities
Organization skills
Attention to detail
Multi-tasking skills
Plant Support Engineer - I & C Systems
Information technology professional job in Shippingport, PA
JSG is looking for a Plant I & C Systems Engineer
Serving as the system expert specifically in electrical or I&C systems in support of operating requirements.
Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams.
Trending system parameters and monitoring performance of assigned systems.
Preparing technical reports and presentations.
Developing outage and routine maintenance activity lists.
Establishing predictive and preventative maintenance (task and frequency) for assigned systems.
Developing and completing investigations and corrective actions in accordance with the Corrective Action Program.
Providing support for interface with regulatory and oversight agencies.
Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues.
Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations.
Pursuing opportunities to improve site human performance.
Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems.
Reviewing schedules and work orders to ensure efficient work implementation.
Championing design change improvements and interfaces.
Demonstrating a solid commitment to all aspects of safety
Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures.
Developing effective working relationships with employees within you own work group and establishing a professional network
Performing Emergency Response Organization (ERO) duties as assigned.
Education, Experience, and Skill Requirements:
Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred.
Experience in electrical and/or I&C systems is preferred.
Prior professional-level engineering experience is preferred.
Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred.
Being able to work independently with little Supervisory involvement is preferred.
Proficient with Microsoft Office applications, including Word, Excel and PowerPoint.
Excellent interpersonal skills and strong analytical ability.
Ability to develop effective working relationships with all employees
Able to deliver quality and accurate work within established deadlines.
Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels.
Ability to work extended hours, shift schedules and perform on-call duties when necessary.
Must reside within site-specific ERO response time.
Information Technology Professional
Information technology professional job in Pittsburgh, PA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Specialist
Information technology professional job in Pittsburgh, PA
About Eos Energy Enterprises
Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.
The IT Specialist supports and serves as the main technical expert in the implementation, management, and support of all hardware and software including SaaS applications, as well minimal work in the maintenance of networks, servers, and break-fix of end-user computer systems.
The core responsibility of the IT Specialist is to provide the delivery of service management to all EOS Energy Storage main sites in Pennsylvania along with all virtual workforce. The support will include account management, management of computer systems, printer & scanner maintenance, and other simple to complex assignments. The role will be required to be onsite at EOS corporate location in Turtle Creek, PA with potential travel to the other EOS Energy sites
Responsibilities
Provide multitude level of support for all EOS Energy employees, contractors, and/or temps in support of software and hardware, but are not limited to, answering an array of technical general questions to more complex issues of the installation, configuration, and troubleshooting of applications and hardware that are standard within the Eos environment.
Maintain record of support transactions through the Manage Engine SDP ticketing system for various problems and actions taken which includes documenting description issues, email communications, updates, and resolution steps. Act as liaison with staff to assure accurate problem interpretation and maintain communication during problem resolution process.
Conduct computer diagnostics to investigate, plan and then resolve problems. Reimage of machines for either new deployments or redeployments. Responsible for the staging, configuration, deployment, and installation of equipment as needed.
Responsible for the basic to intermediate assessment and support of network equipment connectivity; trouble shooting of switches, access points, and firewall ensuring the continuous availability of technology resources.
Execute best practice in support of security protocol for account management, privilege/access control, data handling and sharing, site access security, and exposure of confidential information.
Assist in the management and maintenance of the datacenter to ensure continuity of systems operations and take appropriate action of any failures/issues.
Assist in project planning and implementation for specialized projects tasks for hardware upgrades, software upgrades, data backups, or infrastructure upgrades as assigned,
Demonstrate high level of customer service, providing professionalism and proper communication dealing with all users at EOS Energy
Required to travel to other remote sites as needed
Participate in training and development of other team members
On call if/when required for after hours or weekend work
Lifting heavy equipment as needed and at times assisted
Knowledge, Skills, and Abilities
2+ years' experience in IT support role with basic to intermediate experience in systems and networking methodologies (TCP/IP, DNS and DHCP)
Proven track record of success in installation, maintenance and upgrades of windows-based software
Solid understanding of Windows PC environment - Version 7+
Office 365 experience preferred
Active Directory experienced with understanding of GPO required
Windows Server 2012 and higher
Basic networking skills and knowledge of basic server environment methodology is a plus
Exceptional communication skills, time management, and the sense of urgency
Can manage high stress live manufacturing environment
Education and Experience
Associate's degree in information technology required.
Bachelor's degree in information technology preferred.
Minimum of 2 years' experience.
Travel: 10-25%
Local Travel
Working Conditions
Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats.
May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
Auto-ApplyIT Systems Administrator
Information technology professional job in Pittsburgh, PA
General
This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time.
Duties and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Perform with a considerable degree of independence and accountability.
Organize, set priorities, take initiative and exercise sound independent judgment.
Analyze system logs and identify potential issues with computer systems.
Introduce and integrate new technologies into existing network environments.
Perform routine audits of computer systems and software.
Perform data backups.
Apply operating system updates, patches and configuration changes.
Install and configure new hardware and software.
Add, remove or update user account information including resetting passwords, etc.
Answer technical queries, often with frustrated users.
Maintain documentation of the configuration of the systems.
Troubleshoot and report problems.
System performance tuning.
Ensure network infrastructure is online and running smoothly.
Troubleshoot communications systems to determine if problems are related to hardware or software.
Repair various types of network trouble that may arise on a network.
Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility.
Utilize technical manuals and brochures to determine equipment that meets establishment requirements.
Compile, review and/or submit reports, such as site reports or project status reports, as required.
Lead and direct other telecommunications employees; size of crew may vary depending on the project.
Complete all paperwork (including electronic form submission) in a timely manner.
Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather.
Maintain desk area, keeping it clean and free from clutter.
Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice.
Order supplies and monitor inventory as necessary.
Maintain appropriate interpersonal relationships with employees, peers and customers.
Assist with various events as requested.
Other duties as assigned.
Required Qualifications
Proficiency in speaking and using the English language, including spelling, grammar and punctuation.
Associate degree in related course of study or four year Bachelors degree.
Demonstrate written and oral communication skills.
Demonstrate ability to work independently and as a team.
Working knowledge of Macintosh and PC (Microsoft Windows) computers.
Working knowledge of Microsoft Office software (Word, Excel, Powerpoint).
Working knowledge of Microsoft Office 365 tenant administration.
Working knowledge of computer network architecture.
Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists.
Strong understanding of the OSI model.
Sensitivity to the needs of persons with disabilities.
Ability and willingness to work cooperatively with others.
Ability to apply common sense, theory and experience to decision -making.
Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations.
Possess strong problem solving skills.
Ability to persist and finish projects despite obstacles or redirect when necessary.
Ability to follow instructions or take action and address opportunities with little supervision.
Have a high degree of discretion dealing with confidential information.
Ability and willingness to work some early mornings, evenings, holidays and weekend days.
Ability and willingness to work overtime when necessary.
Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies.
Ability to travel for short business trips.
Preferred Qualifications
Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols.
Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease.
Apple Certified Associate - Mac Management.
Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA).
Cisco Certified Network Associate - Routing and Switching (CCNA).
Physical and Mental Demands
The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.
IT Systems Administrator
Information technology professional job in Pittsburgh, PA
Job Description
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA (Hybrid)
Classification: Exempt
Status: Full-time
Reports to: IT Infrastructure Manager
Purpose
The IT Systems Administrator provides technical expertise within the Information Technology department in support of daily departmental operations and projects. This position focuses on technical facets within our infrastructure environment.
Responsibilities
Responsible for the maintenance, configuration and reliable operation of IT systems including virtualization, servers and storage.
Installs and upgrades servers, storage systems, software packages and other components.
Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems and assessing the impact of issues.
Provides documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Performs regular backup and disaster recovery operations and assist with implementation of appropriate process for protection.
Supports Help Desk efforts by acting as escalation point and high-level troubleshooting with issue resolution.
Performs departmental project work as needed to onboard new technologies and solutions.
Works with IT infrastructure team in making suggestions to improve processes or procedures.
Off-hours work may be required during maintenance/outage windows.
Other duties as assigned.
Required Qualifications
Associate or bachelor's degree in computer science, Information Technology, or equivalent experience required.
At least 3-5 years of experience in an IT infrastructure role.
Certifications such as Microsoft/Azure Role based.
Required Experience
Strong experience with Windows Server operating systems.
Strong experience with Active Directory, Group Policy Management, DNS, DHCP, File/Print services.
Strong experience with Microsoft desktop operating systems including Windows 7/8/10/11.
Working knowledge of virtualization technologies including VMware and Microsoft Hyper-V.
Experience with Microsoft Office 365 management and deployment.
Exceptional troubleshooting skills.
Exceptional analytical skills with attention to detail.
Excellent verbal and written communication skills.
Ability to exercise independent judgement.
Work Environment
This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
IT Asset & Logistics Team Lead
Information technology professional job in Pittsburgh, PA
We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service.
Key Responsibilities:
Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback.
Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams.
Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements.
Ensure timely and accurate fulfillment of equipment requests to meet operational needs.
Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes.
Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy.
Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience.
Maintain compliance with company policies, procedures, and security requirements.
Qualifications:
2+ years of experience in logistics, warehouse operations, or a related field.
Previous leadership experience (Team Lead, Supervisor, or equivalent).
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams.
Basic IT knowledge and ability to quickly learn standard configuration processes.
Familiarity with inventory or asset management systems preferred.
Why Join Us?
This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General warehouse environment
IT Asset & Logistics Team Lead
Information technology professional job in Pittsburgh, PA
We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service.
Key Responsibilities:
Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback.
Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams.
Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements.
Ensure timely and accurate fulfillment of equipment requests to meet operational needs.
Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes.
Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy.
Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience.
Maintain compliance with company policies, procedures, and security requirements.
Qualifications:
2+ years of experience in logistics, warehouse operations, or a related field.
Previous leadership experience (Team Lead, Supervisor, or equivalent).
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams.
Basic IT knowledge and ability to quickly learn standard configuration processes.
Familiarity with inventory or asset management systems preferred.
Why Join Us?
This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General warehouse environment
Technical Support Engineer
Information technology professional job in Duquesne, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.50/Hour
Information Technology Specialist
Information technology professional job in Greensburg, PA
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
Conducts problem identification and resolution with a focus on help desk ticket resolution.
Develops desktop strategies and configuration alternatives to best meet customer needs.
Architects, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
Understanding Active Directory group policies and maintaining application groups.
Proven experience in desktop methodologies and best practices.
Ability to interact with customers on the telephone and in person.
Provides ongoing hardware and software support for all technologies.
Addresses help desk tickets efficiently and in a timely manner.
Troubleshoots and resolves technology failures, documenting required changes.
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
Keeps current with technology trends and changes related to position.
Specific Technology Skills/Experience
PC Security Administration/Update experience.
Active Directory experience.
Mobile device experience.
Microsoft and IOS experience
Qualifications & Educational Requirements
Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.
Must be able to successfully pass criminal background checks.