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  • BCG Platinion | Lead IT Architect, Public Sector Industry Leader (Defense & Security, Civil Sector)

    Boston Consulting Group 4.8company rating

    Information technology professional job in Dallas, TX

    Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Durham | Houston | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | Summit | Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do At BCG Platinion, we're bringing design to the front line of business challenges, creating work that solves problems in novel, feasible, and desirable ways. Our team applies a discovery-driven approach in order to create innovative and exciting end-to-end experiences at the intersection of people and technology. As a Lead IT Architect, you will collaborate on interdisciplinary teams of designers, engineers, researchers, technical experts, and consultants to develop leading IT concepts and architectural solutions. In this role, you will apply your sound technical know-how, understanding of business contexts, and analytical skills to enable organizations to technically transform. NOTE: This role is specifically seeking a leader to serve primarily in the US Public Sector as part of BCG Platinion's Architecture practice, but also open to commercial and private sector engagements where required. Ideal candidate requirements given client and contract / portfolio requirements include US Citizenship, active security clearance or ability to obtain a security clearance (e.g. DoD Secret / Top Secret), prior expertise with portfolio and project management of US federal government agencies in a technology consulting context is preferred. Lead IT Architects at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions. Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert. What You'll Bring Bachelor's Degree in information technology, business administration, computer science, business management, or system controls & engineering or a related field. Master's Degree in related fields not required but preferred. 6+ years of professional experience in software engineering with more than 4 years in architecture discipline. Superior technical knowledge, engineering rigor, and creative problem-solving. Ability to explain complex technology topics to senior executives. Extensive technical expertise and knowledge of: Various technology stacks. Mainframe architecture (nice to have, but not must). Cloud native applications and cloud services architecture. Omnichannel architecture. Integration methodologies and tools. API and Microservices architecture. Structured and unstructured databases and usage patterns. High-speed, high-volume, high-frequency transaction processing systems. Real-time logging, monitoring and resiliency approaches. Disaster recovery and business continuity planning. Next gen capabilities (e.g. AI/ML, IoT, Blockchain) and component technologies. Data analytics architecture (e.g. Data Lake). Programming paradigms and approaches (e.g. object-oriented). Process automation approaches and tooling (e.g. DevOps, AIOps). Experience in agile engineering and tooling support. An agile mindset that moves past blockers and a vision to iteratively migrate to the next/modern set of architecture capabilities with a lens of business benefits/value. Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Gen AI tool fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants: The first year base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10(USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
    $190k yearly 2d ago
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  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Information technology professional job in Fort Worth, TX

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 4d ago
  • RAN Tier 2 Support

    Nextgen | GTA: A Kelly Telecom Company

    Information technology professional job in Plano, TX

    Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
    $39k-63k yearly est. 3d ago
  • Help Desk Technician

    Dexian

    Information technology professional job in Plano, TX

    Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $36k-60k yearly est. 2d ago
  • Technical Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Information technology professional job in Irving, TX

    🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
    $32k-36k yearly est. 6d ago
  • Production Support Lead

    Ascendion

    Information technology professional job in Dallas, TX

    Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role Job Title: Production Support Lead Location: Dallas, TX Key Responsibilities: Experience in production support, system administration, or development related to healthcare management systems. Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care Experience with claims processing, benefits management, and provider network management in the healthcare space. Strong familiarity with databases and writing complex SQL queries. Experience in system integrations, including REST APIs. Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable. Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage) Required Skills & Experience Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP). Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. Knowledge of HIPAA and other healthcare regulations is a plus. Usage of AI in Application Support Hands on automation experience Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
    $125k-130k yearly 2d ago
  • Information Technology Specialist

    Kaye/Bassman International

    Information technology professional job in Plano, TX

    IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
    $63k-89k yearly est. 18h ago
  • IT - Teamcenter Administrator

    Acro Service Corp 4.8company rating

    Information technology professional job in Fort Worth, TX

    Job Title: IT - Teamcenter Administrator Duration: 12 Months 1st Shift (07:00 AM - 03:30 PM) Contract To Hire Opportunity Fully Onsite Job Description: The selected candidate will be responsible for next generation Integrated Product Support (IPS) landscape which includes Teamcenter, Cortona 3D, SLICwave, and more. The candidate must be a self-starter, have the ability to balance daily operations as well as project work, and should possess diverse technical experience, business acumen, and strong customer service skills. Job Responsibilities: • Own Teamcenter Administration for the enterprise, consulting with business leaders and application users to deliver technical and functional solutions • Lead activities to design, build, and test delivery systems and components for IPS suite of applications including Teamcenter, Cortona 3D, and SLICwave, among others • Assist the IT PLM admin team with support of other engineering applications as needed including patching, upgrades, and end-user support tasks • Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks • Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements • Provide quick and efficient support of incidents and outages • Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates • Work effectively with process owners and SMEs to understand business requirements • Create/update support documentation, ensuring accuracy and appropriate detail Education Requirements: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or similar is required Position Requirements: • 5+ years of experience with application and Windows server administration • 5+ years of Teamcenter system administration • Experience implementing and upgrading Teamcenter • Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences • Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.) • Demonstrated teamwork and collaboration in a professional setting • Strong problem solving and critical thinking skills • Ability to work independently and as part of a team • Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly • Temp to Perm Preferred Skills: • Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.) • Exposure to Logistics Systems and/or Service Bill of Material • Basic understanding of databases • Familiarity with Linux OS • Strong organizational, analytical, multitasking, and time management skills • Ability to mentor peers on required skillsets and process knowledge
    $65k-84k yearly est. 2d ago
  • Nighttime Data Center Tech

    Insight Global

    Information technology professional job in Fort Worth, TX

    Required Skills & Experience -1 year experience as Help Desk experience (Tier 1) -Proven reliability and strong attendance history -Prior night shift or after-hours support experience -Strong written and verbal communication skills -Experience working within a ticketing system (ServiceNow, Jira, Zendesk, etc.) -Ability to follow documented procedures and playbooks accurately -Comfortable working independently with minimal supervision -Basic troubleshooting and escalation skills -Attention to detail and ability to monitor systems proactively Job Description This role will provide after-hours Help Desk support for internal users and systems. Monitor applications, systems, and infrastructure dashboards throughout the shift, Ensure all monitored systems remain in a “green” operational state. Respond to alerts and system issues when dashboards show yellow or red. Follow documented playbooks for troubleshooting, remediation, and escalation. Create, update, and resolve tickets in the ticketing system as issues arise. Communicate clearly with on-call teams and document all actions taken. Monitor environmental services and system health overnight. Escalate incidents appropriately based on severity and established procedures. Maintain shift handoff notes for the next team. Shift will be Sunday-Tuesday 6pm-6am Wednesday 6pm-12am
    $45k-71k yearly est. 3d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Arlington, TX

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $53k-76k yearly est. 25d ago
  • Temporary IT Hardware Deployment Technician

    Tristar Insurance 4.0company rating

    Information technology professional job in Irving, TX

    We are seeking a Temporary IT Hardware Deployment Technician to support our Service Desk Hardware Team with a large-scale Windows 11 PC deployment initiative. This is an entry-level role ideal for someone who has a basic understanding of PC hardware and Windows 10/11 and is comfortable following detailed instructions and processes. This position will work on-site in our Irving, TX office, assisting with packaging, shipping, receiving returned devices, imaging PCs, inventory updates, and occasional remote support to help end users set up their new computers. Essential Duties and Responsibilities: • Prepare, pack, and ship Windows 11 PCs to end users • Receive and unbox returned PCs from end users • Follow documented procedures (SOPs) to: • Reimage Windows 10 PCs to Windows 11 • Apply required configuration steps as directed • Perform basic hardware tasks, including: • Hard drive replacements (in specific scenarios based on supervisor instructions) • General troubleshooting of PC boot/setup issues • Perform frequent data entry tasks to maintain accurate inventory records in the company asset management system • Communicate with end users as needed to provide remote assistance with first-time setup of new PCs • Maintain an organized workspace and follow handling procedures for IT equipment • Ability to lift and move boxed IT equipment (typically up to ~30 lbs) • Ability to stand, bend, and work hands-on with computers for extended periods • Ability to unpack, organize, and handle equipment safely and carefully Qualifications Qualifications Required: • Basic understanding of PC hardware (desktop/laptop components, peripherals, cables, etc.) • Familiarity with Windows 10 and Windows 11 • Comfort following step-by-step written instructions and procedures (SOPs) • Strong attention to detail and ability to perform repetitive tasks consistently • Proficient in spoken and written English (for end-user communication and ticketing/inventory notes) • Ability to work full-time on-site in Irving, TX, Monday-Friday Education/Experience: Bachelor's degree in a related field (preferred); minimum of 1-year related experience; or equivalent combination of education and experience. EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine, and other office equipment. SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire
    $44k-81k yearly est. 9d ago
  • Summer 2026 Intern - Information Technology

    Keurig Dr Pepper 4.5company rating

    Information technology professional job in Frisco, TX

    Job Overview:Summer 2026 Intern - Information Technology - Frisco, TX Shape the future of technology at Keurig Dr Pepper (KDP) as a Summer 2026 IT Intern. This program is designed to give you hands-on experience with real business challenges while sharpening your technical skills and expanding your professional network. You'll have the opportunity to contribute in areas such as Data & Analytics, Automation & AI, Supply Chain Technology, Corporate IT Functions, or Program Management (PMO) - gaining a front-row seat to how IT powers a Fortune 500 company. This isn't just an internship, it's a chance to drive innovation, create business value, and grow as a future technology leader. Shift/Schedule:The KDP 2026 Summer Intern Program will run from June 1 - August 7, 2026 Full-time; 40 hours per week Monday-Friday8:00am until 5:00pmHybrid (Frisco, TX) As an Intern you will:Deliver impactful IT solutions that improve efficiency and enable smarter business decisions. Analyze data, build reports, and identify insights that help drive company-wide strategies. Collaborate with cross-functional teams on projects that shape how we work and serve customers. Explore emerging technologies such as automation, AI, and advanced analytics to propose new ideas. Gain exposure to KDP's Product Operating Model and agile ways of working while contributing to sprint planning, scrums, and reviews. Own a project from start to finish and present your recommendations directly to KDP leadership. Elements of the KDP Intern Program include:Engaging and partnering on innovative projects to gain experience in a challenging, cross functional team environment Participate in meet & greets and lunch & learns with KDP executives and other organization leaders Receive professional development training such as networking, professional skills development and presenting Be paired with a mentor to enhance your knowledge of other parts of the business and build your network Complete a project from start to finish and present it and your takeaways to your team, department vice president and other KDP stakeholders Total Rewards:$31/hour Paid bi-weekly$2,500 Sign-on Bonus, paid within first 30 days of employment Requirements:Currently enrolled in a Bachelor's program in Information Technology, Computer Science, Data Analytics, Software Engineering, Supply Chain Management, Business Information Systems, or a related field. Available to work full-time for the duration of the program. Strong problem-solving, communication, and organizational skills. Proficiency in Microsoft Excel and PowerPoint; exposure to data visualization, programming, or ERP systems is preferred. A curious, self-driven mindset with passion for using technology to solve business problems. Please Note: You must be work authorized in the United States on a full time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require sponsorship in the future or cannot work now on a full time basis. We incorporate HireVue, an automated interview tool, into our campus recruitment process. Please visit this link to learn more about HireVue and how to prepare. *We recommend checking with your campus career center for additional preparation resources such as InterviewStream, Big Interview and more. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com.
    $31 hourly Auto-Apply 27d ago
  • IT Technician - ServiceLink Flood

    Servicelink 4.7company rating

    Information technology professional job in Arlington, TX

    ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.
    $56k-85k yearly est. Auto-Apply 60d+ ago
  • DOB - Financial Examiner IV - VII: Information Technology Security Specialist

    Capps

    Information technology professional job in Dallas, TX

    DOB - Financial Examiner IV - VII: Information Technology Security Specialist (00052435) Organization: TEXAS DEPARTMENT OF BANKING Primary Location: Texas-Houston Work Locations: Houston Regional Office 8588 Katy Freeway, Suite 345 Houston 77024 Other Locations: Texas-Dallas, Texas-Lubbock, Texas-San Antonio Job: Business and Financial Operations Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 50 % of the Time State Job Code: 451U Salary Admin Plan: N/A Grade: 00 Salary (Pay Basis): 8,542. 00 - 14,633. 36 (Monthly) Number of Openings: 2 Overtime Status: Exempt Job Posting: Sep 5, 2025, 7:27:13 PM Closing Date: Jun 1, 2026, 4:59:00 AM Description Working Title:Financial Examiner IV - VII: Information Technology Security ExaminerClassification:Financial Examiner IV - VIIClass No. / Sal Grp:U1106 - U1112 / EE00Monthly Salary:$8,542 - $14,633. 36 (Salary and Classification Commensurate with Experience) Location:Houston, Dallas, Lubbock, San AntonioFLSA Status:ExemptOvernight Travel:Extensive Travel - At least 50%Mission:The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system. General Description:Experienced Information Technology (IT) security examiner position. Depending on experience, act as examiner-in-charge (EIC) of either smaller, medium, large or complex institutions, problem or non-problem in-house systems and serviced institutions, money service businesses, and participates at multiregional data processing services. Effectively communicate examination results through established written report procedures and verbally through meetings with management and personnel. Assist in examinations of large, complex, or problem IT operations. Recommend corrective action for weaknesses found during examinations. Job Duties:• Analyze areas of concern and personnel needs for upcoming examinations. • Audit, examine, or review IT activities as EIC for banks, trust companies, money service businesses, and financial institution service providers. • Evaluate information processing operations for management oversight, audit coverage, operational support and delivery, and software development and acquisition. Detects weaknesses in these areas. • Recommend strategies, plans to effect corrective actions, and programs to monitor progress in addressing detected weaknesses. • Communicate examination findings to senior bank management and Board of Directors through oral presentation. • Prepare written comments and conclusions of all component areas when acting as the examiner-in-charge. • Prepare written examination reports as prescribed by Departmental guidelines. Create written products including memos, letters, reports, and/or policies and procedures for internal and external audiences. • Establish and adhere to project or examination schedules to ensure timely completion of all required work. • Attend all assigned schools and training seminars. • Conduct, with supervision, reviews of examination reports. • Provide supervision, training and evaluation of other examiners. • Monitor condition of IT operations through off-site procedures, with minimal supervision. • Make judgments in applying rules, regulations, trends and developments as they relate to bank operations, information systems management and detected technology risks. Use sound judgment to determine adequacy of management's commitments for corrective action. • Stay informed and knowledgeable of industry developments. Qualifications Minimum Qualification:Education and Experience:Note: This is an Information Technology position. Financial Examiner IV Requirements:• Graduation required from an accredited four-year college or university with major course work in finance, accounting, business administration, economics, computer science/information technology or other technology related degree. • A graduate degree in finance, accounting, business administration, economics, computer science or job-related field may substitute for an undergraduate degree that is not business or technology related. • Four years' progressive, responsible experience in regulation, examination, or audit, and analysis of financial institutions (i. e. Federal Deposition Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency). o Qualifying experience must include one or more of the following: Conducting safety and soundness or information technology examinations at a financial institution or data center, Serving as an auditor on technology audits of security controls or policies of financial institutions or data centers, or Administering information security programs or other key data center functions at a financial institution. • Must be Current Certified Information Systems Auditor (CISA) certified. Financial Examiner V Requirements:• Same educational requirements as the Financial Examiner IV • Five years' progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VI Requirements:• Same educational requirements as the Financial Examiner V • Six years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VII Requirements:• Same educational requirements as the Financial Examiner VI• Eight years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions (refer to item under Financial Examiner IV for qualifying experience specifications). • Must have at least two years' of progressive, responsible experience as a financial institution examiner working with large, complex banking organizations. • Must be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority. Copy of official college transcripts must be submitted with The State of Texas Application for Employment. Preferred Qualifications:• Be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority (FE IV - VI classification levels). • A minimum of six hours in accounting to include basic and/or intermediate accounting. • Completion of graduate banking school. • Experience as examiner-in-charge (EIC) of all types of examinations involving large, complex, and/or problem institutions. Special Requirements:• Position requires extensive overnight travel on a frequent basis (at least 50 % overnight travel). • Must possess or obtain within 90 days a valid Texas Driver's license. Satisfactory driving records are required for driving any vehicle to conduct agency business. Final applicants must certify that personally owned vehicles used for agency business have Texas minimum liability coverage and a valid state inspection. • This position requires that the incumbent demonstrate strong personal financial responsibility and integrity. • Applicants selected for an interview may be asked to complete a work style profile. • Final applicants may be subject to an employment credit check, driving record check, and criminal background check. • State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. • For any previous regulatory or industry experience, the applicant selected may be required to provide a training profile reflecting courses attended with previous employers• Hired candidate may be required to pass all or portions of the Texas Department of Banking's BETS/Commissioning process, as well as prescribed training classes (or their equivalents) for classification levels IV - VI. • Assigned work locations require flexibility in dealing with constantly changing work environment. Knowledge, Skills, and Abilities:• Possess and exhibit above average oral and written communication skills. • Possess working knowledge in the use of personal computers, including Microsoft Word and Excel. • Ability to maintain effective working relationships with supervisors, co-workers, team members, regulated entity employees and the public. • Ability to be self-motivated and exercise initiative and independent judgment. • Ability to read, comprehend and apply rules and statutes regulating the banking industry. • Ability to maintain confidentiality and handle sensitive information. Physical Requirements and/or Working Conditions: The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computers, copiers, printers, telephones, and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers. This position requires:• Regular and punctual attendance. • Frequent use of personal computers, copiers, printers, and telephones. • Frequent sitting. • Frequent work under stress, as a team member, and in direct contact with others. • Overnight Travel: Position requires at least 50 % overnight travel. How to Apply:To submit your application for employment, select Apply Online. Create and/or Login to your online applicant profile and electronically submit your State of Texas Application for Employment. All applications must contain complete job histories, which include job titles, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Transcripts:If education is used to meet the minimum requirements of the job posting, a copy of college transcript(s) issued from the registrar must be uploaded in CAPPS for your application to be considered complete. Foreign education credentials must be evaluated by a NACES or AICE member credential evaluation service. Please contact jobs@dob. texas. gov immediately if you are having difficulty uploading transcripts to your application. Applications Submitted through Work in Texas:Applicants may submit applications through Work in Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en ) . SAO Military Crosswalk: *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance. pdf Remarks: State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. Those selected for an interview will be contacted by telephone. Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system. E-Verify: This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at **************.
    $8.5k-14.6k monthly Auto-Apply 11h ago
  • IT Manager

    Impact Property Solutions

    Information technology professional job in Carrollton, TX

    Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! We are seeking an experienced IT Manager to lead, manage, and scale the companys IT department. This role is responsible for day-to-day IT operations, team leadership, and strategic execution, while working closely with company executives to ensure technology supports the organizations goals, growth, and operational needs. The IT Manager serves as the owner of ITsetting direction, managing priorities, developing the team, and ensuring systems are reliable, secure, and aligned with business objectives. IT Manager Key Responsibilities: IT Department Leadership & Ownership Lead, manage, and mentor the IT team, establishing clear roles, responsibilities, performance expectations, and career development paths. Own IT operations, including service delivery, escalation management, documentation, and continuous process improvement. Provide Tier 2/3 escalation support while ensuring the team is equipped and trained to resolve issues efficiently. Develop and enforce IT policies, standards, and best practices across the organization. Executive Partnership & Business Alignment Partner directly with company executives and senior leadership to understand business objectives and translate them into effective technology solutions. Advise leadership on technology risks, opportunities, costs, and tradeoffs to support informed decision-making. Ensure IT priorities, roadmaps, and investments align with company strategy, growth initiatives, and operational needs. Serve as the primary point of accountability for IT performance, reliability, and user experience. Cloud, Identity & Endpoint Management Administer Microsoft 365 as an enterprise platform, including Microsoft Entra ID, Exchange, Teams, OneDrive, and SharePoint. Lead identity, access, and conditional access strategies using Microsoft Entra ID. Manage endpoint provisioning and lifecycle using Microsoft Intune, including Intune Autopilot for device deployment and Intune MDM for device compliance, configuration, and security. Oversee device management for Windows, iOS, and Android platforms. Cloud & Hybrid Operations Monitor system health, security, and availability, ensuring stable, scalable, and highly available services. Ensure backup, disaster recovery, and security controls are implemented and maintained. Infrastructure & Networking Manage networking across corporate and remote locations using Meraki and Cisco hardware and software. Lead the design, configuration, deployment, and maintenance of on-premise and cloud infrastructure, including servers, storage, security, networking, and telecommunications. Coordinate with vendors, service providers, and ISPs to ensure service quality, uptime, and cost effectiveness. Strategy, Planning & Continuous Improvement Own and maintain the IT strategy and technology roadmap, reviewing and updating regularly with executive leadership. Evaluate new and emerging technologies, recommending solutions that improve efficiency, security, scalability, and employee productivity. Lead system upgrades, platform improvements, and new technology implementations with minimal business disruption. Promote adoption of technology through planning, communication, and collaboration with business teams. Communication & Collaboration Act as the central liaison between IT, executives, department leaders, and end users. Clearly communicate IT initiatives, timelines, risks, and outcomes to technical and non-technical stakeholders. Support change management efforts to ensure smooth adoption of new systems and processes. Perform other related duties as assigned. Competencies Proven experience managing an IT department and leading technical teams. Strong executive communication and stakeholder management skills. Deep understanding of Microsoft 365, Microsoft Entra ID, Intune (Autopilot and MDM), networking, and modern security practices. Ability to balance strategic planning with operational leadership. Excellent organizational, analytical, and problem-solving skills. Strong interpersonal skills with a collaborative, service-oriented mindset. Clear understanding of how technology enables and supports business goals. IT Manager Education and Experience Requirements Bachelors degree in Computer Science required; Masters degree or MBA preferred. Minimum of five (5) years of experience managing an IT department. Two (2) or more years of experience supporting enterprise-class technology solutions. Three (3) to four (4) years of hands-on experience administering Windows Server 2016/2019/2022 and Microsoft Entra ID / Active Directory services. Advanced knowledge of Microsoft 365 services, integrations, and deployments, including Entra ID, SharePoint, Active Directory, Intune, Intune Autopilot, and Intune MDM. Advanced knowledge of Microsoft Remote Desktop Services (RDS). Experience with Microsoft SQL Server is a plus. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Ability to sit for extended periods of time while working at a computer. Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment. Ability to communicate effectively in person, over the phone, and via video conferencing. Ability to occasionally stand, walk, bend, and reach while performing job duties. Ability to lift and carry IT equipment, such as laptops, monitors, or networking devices, weighing up to 25 pounds, with or without reasonable accommodation. Ability to access server rooms, network closets, and office environments, which may include stairs or confined spaces. Vision abilities required include close vision, distance vision, and the ability to adjust focus. Compensation details: 100000-150000 Yearly Salary PI20a19808b7ca-31181-39583426
    $85k-130k yearly est. 9d ago
  • IT Travel Technician

    CSI Pharmacy

    Information technology professional job in Plano, TX

    At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The IT Travel Technician is responsible for providing technical support, managing IT assets, and overseeing remote IT projects within a clinical office environment. This role primarily consists of desktop support/helpdesk, with about 50% taking place at remote CSI facilities, and 50% inhouse at our Plano, TX location. Execute device installation, repair, and upgrades to ensure optimal performance, providing in-person or remote support in a timely and accurate fashion while adhering to all IT Service Management processes and procedures. Salary Range: $60,000 - $80,000/yr (DOE) Location: Plano, TX Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm On-Call: (Optional) Rotational on-call schedule for after-hours/weekend hours that you'd have the option to do for $100/week Travel: Up to 50% to remote CSI facilities that don't have on-site IT support to be the face of the IT Department Essential Duties and Responsibilities Include the following but not limited to: • Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels • Ensures accurate tracking of hardware through Asset Management procedures • Collaborates with the IT Department Managers for Asset ordering • Performs onsite and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users, recommending and implementing corrective solutions, as needed. • Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes • Collaborates with IT Department Managers to identify any ongoing issues or ticketing trends with assets • Primary contact for all site based IT projects and troubleshooting • Adheres to all IT Service Management policies and process areas • Contributes to continual service improvement in all aspects of IT support function • Consistently represents the company in a professional manner • Provides high level of “customer service” for all company staff • Adheres to the Company's compliance requirements as stated in the company handbook and all other related policies. • Performs other duties and responsibilities as assigned. This role includes up to 50% travel. Supplemental Functions • Maintain documentation for IT processes, asset records, and user guides. • Support IT projects, such as system upgrades or office relocations, as assigned. • Provide basic training to employees on the use of IT systems and tools. • Collaborate with vendors for equipment repairs, warranty claims, or procurement needs. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or equivalent; associate's or bachelor's degree in IT, project management, or related field preferred. • Prior help desk experience • Initiative to learn and understand process/workflow • Excellent troubleshooting skills • Excellent customer service skills • Excellent phone etiquette • Must possess the ability to multi-task and frequently change direction. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer
    $60k-80k yearly Auto-Apply 42d ago
  • Information Technology Intern - Security

    Texas Instruments 4.6company rating

    Information technology professional job in Dallas, TX

    **Change the world. Love your job.** As a Cybersecurity Engineering intern, you'll help protect TI's global infrastructure and gain hands-on experience with enterprise security solutions. You'll work alongside experienced security engineers to support privileged access management, security automation, and threat detection across TI's technology ecosystem. And, you'll have the opportunity to explore exciting areas like zero trust architecture, cloud security, threat modeling, DevSecOps practices, and regulatory compliance frameworks. Some of your responsibilities will include, but will not be limited to: - Assisting in the configuration and hardening of operating systems, applications, and network devices - Supporting the administration and monitoring of security tool stack policies and effectiveness - Contributing to zero trust architecture design and implementation projects - Helping document architectural standards and security best practices - Participating in security automation initiatives by learning to write simple scripts and playbooks - Learning about regulatory frameworks such as NIST CSF, MITRE ATT&CK, CIS, and ISO standards - Supporting the design of scalable security controls for regulated environments and audit preparation - Contributing to security solutions that maintain positive user experience - Assisting in the evaluation and testing of new security technologies - Participating in threat modeling exercises and security risk assessments for new projects - Helping develop and refine security assessment automation tools - Supporting secure cloud infrastructure projects including identity management and data protection - Learning about DevSecOps practices and secure software development lifecycle processes Put your talent to work with us as a Cybersecurity Engineering Intern! **Texas Instruments will not sponsor job applicants for visas or work authorization for this position.** **Why TI?** + Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics. + We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI (*************************************** UI/CandidateExperience/en/sites/CX/pages/4012) + Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. **About Texas Instruments** Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com . Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws. If you are interested in this position, please apply to this requisition. **Minimum Requirements:** + Currently pursuing an undergraduate or graduate degree in Computer Science, Computer Engineering, Cybersecurity, or related field + Cumulative 3.0/4.0 GPA or higher **Preferred qualifications:** + - Coursework or project experience with cybersecurity fundamentals, network security, or information systems + - Basic understanding of operating systems (Windows, Linux) and networking concepts + - Exposure to programming or scripting languages (Python, PowerShell, Java) through coursework or projects + - Familiarity with cybersecurity concepts such as firewalls, encryption, or access controls + - Basic knowledge of cloud platforms (AWS, Azure, GCP) through academic projects or personal learning + - Understanding of fundamental security principles including confidentiality, integrity, and availability + - Experience with basic automation tools or configuration management through academic projects + - Knowledge of threat detection concepts or security incident response basics + - Ability to establish strong relationships with key stakeholders critical to success, both internally and externally + - Strong verbal and written communication skills with ability to document technical findings clearly + - Ability to quickly ramp on new systems and security technologies + - Demonstrated strong analytical and problem-solving skills with attention to detail + - Ability to work in teams and collaborate effectively with cross-functional security teams + - Ability to take initiative and drive for results in a fast-paced security environment + - Strong time management skills that enable on-time project delivery + - Eagerness to learn about emerging security threats and defensive technologies **ECL/GTC Required:** Yes
    $33k-43k yearly est. 10d ago
  • Credit Applications Specialist

    Lonestar Electric Supply 3.9company rating

    Information technology professional job in Irving, TX

    Apply Description VETERANS ARE ENCOURAGED TO APPLY GridPower Solutions is seeking a highly motivated Credit Applications Specialist to join our team. The ideal candidate will be responsible for processing credit applications, verifying information, and ensuring compliance with company policies and procedures. The Credit Applications Associate will work closely with the Credit Manager to ensure timely and accurate processing of credit applications. Responsibilities: Process credit applications and ensure all required information is complete and accurate. Verify applicant information and conduct credit checks. Communicate with applicants to obtain additional information as needed. Ensure compliance with company policies and procedures. Maintain accurate records of all credit applications and related documents. Assist the Credit Manager with other tasks as needed. Requirements: 1-2 years of experience in credit analysis or related field. Strong attention to detail and ability to multitask. Excellent communication and interpersonal skills. Proficient in Microsoft Office and other relevant software. Ability to work independently and as part of a team. Physical Requirements: Lifting up to 25 lbs. may be required infrequently. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Benefits Medical, dental, life and vision insurance 401(k) Retirement Plan and Match Paid Time Off Specified Paid Holidays Disclaimer: This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
    $59k-101k yearly est. 18d ago
  • Application Specialist

    SMC 4.6company rating

    Information technology professional job in Dallas, TX

    PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence. Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary. Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest “high tech” products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record. For internal use only:SALES001
    $87k-122k yearly est. 21d ago
  • L3 Java production support specialist with splunk and Mule ESB

    Tata Consulting Services 4.3company rating

    Information technology professional job in Plano, TX

    Must Have Technical/Functional Skills * Primary Skill: Core Java * Secondary: Mule ESB * Tertiary Skill: Splunk * Experience: Minimum 10 years Roles & Responsibilities * Bachelors degree in Computer Science, Information Technology, or related field * Proven experience in production support or a related role. * Experience in supporting Java/Java web services based applications with high volume transactions. * Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly. * Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts. * Strong analytical and problem-solving skills. * Familiarity with incident and problem management processes. * Excellent communication skills and ability to understand customer based requirements and expectations. * Strong documentation skills. Highly effective at driving process improvement based on lessons learned analysis. * Ability to work effectively in a team environment and independently. * Willingness to work in shifts and provide weekend support on a rotational basis. * Strong Mulesoft experience ( 4.X and up). * Web Services ( SOAP, REST etc), Windows Services experience. * Strong RDBMS experience ( SQL Server, Oracle or DB2 etc0. * Hands on or strong knowledge with Autosys job scheduling. * Experience with Remedy, Service now, JIRA in creating/updating/closing incident tickets. * Executing BladeLogic scripts to route traffic/recycle JVMs/enable/disable MQs Routing traffic using AIC tool. * Experience in using SoapUI/Postman tool to test SOAP/REST APIs. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $110,000 - $120,000 a year
    $110k-120k yearly 20d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Plano, TX?

The average information technology professional in Plano, TX earns between $42,000 and $99,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Plano, TX

$65,000
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