Information technology professional jobs in Pomona, CA

Job Title: IT System -Infrastructure Technology Engineer Contract to hire is based in San Pedro, CA and its 100% onsite. Summary of Job Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare. Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support. Experience with running automated patching process, management of infrastructure assets and firmware. Experience with Nutanix, with hyperconverged platforms is an advantage. Understanding of Continuous Improvement/LEAN/Six Sigma. Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization. About the Role We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management. Key Responsibilities Virtualization & Infrastructure Management Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components Perform capacity planning, performance tuning, and optimization of virtualized infrastructure Deploy, configure, and troubleshoot virtual machines to support terminal operations Manage hyperconverged infrastructure platforms including vSAN deployments Support Nutanix environments and assist with expansion projects Server Administration Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications Implement security patches, updates, and configuration changes across server estate Monitor system performance and proactively address capacity and performance issues Storage & Infrastructure Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers Troubleshoot storage performance issues and optimize storage network configurations Manage LUN provisioning, zoning, and multipathing configurations Support backup and disaster recovery solutions Work with Cisco UCS compute platforms for infrastructure deployments Participate in infrastructure refresh and upgrade projects Operational Support Provide Level 2/3 support for infrastructure-related incidents and service requests Participate in on-call rotation to support 24/7 terminal operations Document systems, procedures, and infrastructure configurations Collaborate with network, security, and application teams on integrated solutions Support disaster recovery planning and testing activities Required Qualifications 3-5 years of experience in system administration roles Strong hands-on experience with VMware vSphere (ESXi, vCenter) Proficiency with Windows Server administration (2016 or newer) Solid experience with Linux administration (Ubuntu and/or RHEL) Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS) Experience with scripting and automation (PowerShell, Bash, Python) Strong troubleshooting and problem-solving skills Excellent documentation practices Ability to work in a 24/7 operational environment with on-call responsibilities Preferred Qualifications Experience in maritime, logistics, or industrial/operational environments Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix) Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects) Experience with Fibre Channel switching and fabric management Knowledge of iSCSI best practices and performance tuning VMware VCP certification Red Hat Certified System Administrator (RHCSA) or similar Linux certification Experience with infrastructure monitoring tools Knowledge of container technologies (Docker, Kubernetes) Understanding of high-availability and disaster recovery design principles A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year Benefits: Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs. * The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications. Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices). Support and troubleshoot Microsoft Teams and Office 365 applications. Utilize Active Directory for password resets, account management, and user permissions. Maintain a professional, courteous, and solution-oriented attitude while supporting end users. Accurately document issues, actions, and resolutions within the ticketing system. Qualifications & Experience: Previous Helpdesk or Technical Support experience required. Strong troubleshooting skills across hardware, software, and application environments. Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams. Understanding of basic networking concepts, including connectivity troubleshooting and print configuration. Excellent customer service, written, and verbal communication skills. Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude. Preferred Attributes: Outgoing and approachable personality. Ability to multitask and prioritize effectively in a fast-paced environment. Commitment to providing an exceptional end-user experience.

Title: Healthcare Technology Support Analyst Duration: 3-6-month contract to hire Pay Rate: $30/hr- $40/hr W2 Required Qualifications: Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills. Ability to work flexible hours, including nights and weekends Working knowledge of wireless network configurations and limitations related to a clinical environment Strong interpersonal communication skills to effectively interface with internal and/or external customers Understanding of Networking Terminology such as DNS, DHCP, WINS Thorough understanding of Microsoft Active Directory and Group Policies Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner Ability to independently problem solve End-user Computing issues Prior experience supporting clinical end users in a rapidly changing environment Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU 4+ years desktop support experience in a networked business environment Extensive experience with Windows Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner General knowledge of Phone devices and support of communications applications such as Voalte Experience using Microsoft Office Applications Preferred Qualifications: Experience working with Epic EMR and its various modules Prior experience supporting end users in the Clinical environment Prior experience supporting Biomedical Device Integration

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

Key Responsibilities and Outcomes: •System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). •Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. •ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. •Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). •Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. •User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. •Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. •Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. •Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: •Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. •Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. •Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. •Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. •Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: •Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). •Proven success in maintaining >99.9% system uptime across production environments. •Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. •Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. •Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications: •Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. •Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) •Experience: 3-5 years of experience as a systems administrator or IT infrastructure Experience supporting ERP systems is a strong asset. •Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)

IT System Administrator III Assignment: 6-Month W2 Contract (potential to extend or convert) Pay: Up to $57/hour About the Role A major public-sector organization responsible for delivering essential water resources and infrastructure services to Southern California is seeking an experienced IT System Administrator III. This journey-level role supports enterprise systems across hybrid Windows and Linux environments, focusing on database, web, and application administration. You will play a key part in maintaining, troubleshooting, and optimizing Microsoft and open-source platforms that support mission-critical operational and business systems. Key Responsibilities Administer, configure, and maintain Microsoft Windows Server 2012+ environments. Manage Microsoft SQL Server (2012+): installation, upgrades, performance tuning, backup/recovery. Provide SharePoint system administration including site support and maintenance. Configure and manage web servers such as IIS, Apache, and Apache Tomcat. Monitor systems for performance, availability, and security. Troubleshoot and document system, application, and infrastructure issues. Support Senior Administrators with system implementations, upgrades, and technology initiatives. Perform installation, upgrade, and patch management for enterprise applications. Maintain confidentiality, security best practices, and data integrity. Qualifications Education Bachelor's degree in Computer Science, Information Systems, or related field + 4 years of relevant experience, or Master's degree + 2 years of experience. Professional Experience Hands-on experience deploying, configuring, and managing: Windows and Linux servers Web servers (IIS, Apache, JBoss, WebLogic) SharePoint Microsoft SQL Server Desired Skills & Attributes Strong expertise with Windows Server, SQL Server, SharePoint, IIS, Apache. Solid understanding of data management, security, and system testing. Excellent communication, documentation, and problem-solving skills. Ability to work independently or collaboratively within a team. High attention to detail and ability to maintain confidentiality.

What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA. Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurations and integrations. Device and Endpoint Management: Use Microsoft Intune for device enrollment, management, and policy enforcement. Deploy software and manage updates using enterprise tools. Networking and Server Support: Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN. Assist with server administration tasks, including file sharing, user permissions, and performance monitoring. Documentation and Reporting: Maintain accurate records of support requests in the ticketing system. Document solutions, workflows, and common troubleshooting procedures. Continuous Improvement: Collaborate with IT colleagues to develop and implement best practices. Stay updated with emerging technologies and provide recommendations for enhancements. Qualifications: Education: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Skills: Proficient in supporting Windows 10/11 environments. Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint). Hands-on experience with Active Directory and Azure Active Directory. Familiarity with device and application management using Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience in server administration and support is a plus. Experience: 2+ years of experience in a desktop support or IT help desk role. Previous experience with remote support tools and ticketing systems. Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Certifications (Preferred): CompTIA A+, Network+, or equivalent certifications. Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.

IT Systems Administrator - BioTech | Costa Mesa, CA Full-Time | $75,000-$90,000 Are you an IT professional who thrives in a regulated, science-driven environment? A fast-growing biotech company based in Costa Mesa, California, is seeking an experienced IT Systems Administrator to support its state-of-the-art manufacturing and laboratory operations. This is a unique opportunity to join a company dedicated to delivering high-quality, life-changing therapies-where IT plays a critical role in ensuring safe, compliant, and efficient production. What You'll Do As the IT Systems Administrator, you'll be responsible for both day-to-day support and the administration of critical systems in a GMP environment. Your key responsibilities include: Providing responsive on-site and remote support for hardware, software, and network issues Installing, configuring, and maintaining workstations, servers, and infrastructure components Administering user accounts, permissions, Active Directory, and Microsoft 365 Managing backups, disaster recovery solutions, and system documentation Supporting GMP and FDA compliance, including system validation and audit readiness Applying network and cybersecurity best practices across manufacturing and lab systems Collaborating with Manufacturing, Quality, R&D, and Operations teams to support IT-critical processes What You Bring 2+ years' experience in IT support or system administration Experience in pharma, biotech, or other GMP-regulated industries highly preferred Strong technical foundation in Windows, Microsoft 365, networking, and Active Directory Knowledge of ERP, LIMS, MES, or other manufacturing/lab systems is a plus Understanding of GMP, 21 CFR Part 11, and data integrity principles Certifications such as CompTIA A+, Network+, Microsoft MDAA, ITIL, or similar are beneficial Excellent communication, problem-solving, and customer service skills Why This Role? Work at the intersection of technology and life science innovation Play a key role in systems supporting product quality and patient safety Join a collaborative team in a growing organisation with real advancement potential Be part of a high-quality, compliant, and mission-driven environment Location Costa Mesa, CA (on-site)

Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA Recruitment managed by Widger Talent Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently. We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field. What You'll Do Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation Perform system calibrations, preventive maintenance, and field diagnostics Conduct electrical and pneumatic system checks and repairs Work both independently and collaboratively to support industrial clients across Southern California and beyond Prepare service documentation and calibration reports accurately and on time Participate in ongoing training to develop CEMS-specific skills and certifications What We're Looking For 5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems Strong understanding of electrical wiring, circuits, and schematics Familiarity with PLCs, sensors, analyzers, and calibration procedures Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week) Clear communication and strong organizational skills Valid driver's license and clean driving record Preferred Backgrounds Experience in any of the following areas will be considered highly relevant: Military training in biomedical equipment or electronic systems (Navy/Air Force) Instrumentation Technician or Electronics Technician roles in industrial or utility environments Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes Why Join PSE Independent, field-based work with autonomy and variety Comprehensive benefits and overtime pay Continuous professional development and training in environmental compliance and CEMS technology Supportive team culture built on integrity, precision, and long-term client relationships About Pacific Standard Environmental (PSE): Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients. Recruitment managed by Widger Talent. This is a direct-hire, full-time W2 position with Pacific Standard Environmental.

Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central) Employment type: Contract to hire The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations. Key Responsibilities: Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.). Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements. Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central. Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations. Lead or support ERP upgrade and migration projects, including data validation and user training. Ensure compliance with internal controls and financial reporting standards. Document system configurations, workflows, and procedures. Provide end-user support and training for financial modules and related applications. Qualifications: Bachelor's degree in computer science, Information Systems, Finance, or related field. 5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules. Strong understanding of financial processes and accounting principles. Experience with AL programming, C/AL, and extensions development. Familiarity with Power BI, Jet Reports, or other reporting tools is a plus. Excellent problem-solving, communication, and project management skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax). Knowledge of cloud-based ERP deployments and Microsoft Azure. CPA or accounting certification is a plus but not required.

Job Title: IT Service Desk Technician I Type: Direct Hire We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed. Key Responsibilities: Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues. Provide clear, step-by-step instructions to end-users on technical problems. Support remote users through remote troubleshooting tools. Escalate unresolved issues to higher-tier support. Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps. Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration. Manage user access requests and accounts for designated systems. Provide technical support to patients accessing the organization's patient portal. Maintain and manage service desk tickets and queues within SLA parameters. Utilize and update internal knowledge base resources to assist with ticket resolution. Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction. Other duties as assigned. Qualifications: Education: Required: High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred: Associate degree in an IT-related field. Certifications: Required: CompTIA A+ (or equivalent) within one year of hire. Preferred: HDI-CSR or equivalent. Experience: Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred: Service Desk experience in a healthcare setting. Skills & Abilities: Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP/IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.

Technical Lead - Agile, Scrum, SaaS, PaaS Responsibilities will include: Coordinate with project managers to develop budgets and timelines Oversee the design, testing, and deployment processes Intervene when development is behind schedule Coordinate and Organize Dev Work Keep the backlog clean, scoped, and prioritized Help define sprint goals and ensure tasks are realistically sized Translate stakeholder requests into clear action items Own QA and Delivery Hygiene - QA features before launch and coordinate testing Log bugs, verify fixes, and handle regressions quickly Keep track of what's released, what's blocked, and what's broken Execute Lightweight Technical Work Skillset: Bachelor's Degree or equivalent Minimum of 8 years of experience managing highly complex technical projects involving large teams Agile Scrum Master Certification preferred 2 years of Agile Scrum Master experience preferred Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements Must be extremely knowledgeable in project management tools and techniques Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information Excellent understanding of SaaS/PaaS technology components and their deployment. Excellent project management skills, including planning, tracking, and reporting. Ability to collaborate effectively with cross-functional teams and stakeholders. Strong problem-solving skills and the ability to mitigate risks effectively. Experience in maintaining strategic alliances with technology partners. Excellent communication skills, both written and verbal. Ability to lead and motivate technical teams to achieve project goals.

Job Title: Contractor - Desktop Migration Technician Duration: 3 months (possible extension) Start: ASAP We're hiring several experienced desktop support contractors to join a short-term project that migrates user devices and accounts to a new corporate IT domain and image baseline. Technicians will perform hands-on migrations, validate applications and profiles, and provide frontline user support during cutovers across multiple sites. Core Responsibilities Execute end-user PC migrations using standardized checklists and migration workflows. Backup and restore user profiles and data when required. Run PowerShell scripts and migration tools to join devices to the new domain and apply new images/configurations. Validate business application functionality and user access after migration. Coordinate device handoffs, returns, and logistics with on-site IT staff. Provide clear, patient user handovers (new credentials, MFA setup, expected profile differences). Log daily migration progress, capture issues, and escalate to central migration leads. Prepare hardware, perform PXE booting and imaging when needed. Required Skills & Experience 3+ years of hands-on desktop support, field IT, or systems administration experience. Strong working knowledge of Windows 10/11 and Active Directory. Prior experience with domain migrations, site cutovers, OS reimages, or M&A IT transitions preferred. Comfortable scripting with PowerShell and using standard imaging/migration tools. Excellent user-facing communication skills and professional demeanor. Ability to follow detailed procedures, document work accurately, and work independently under direction. Additional Details Contract length: ~3 months with potential extension. Schedule: May require evening and weekend work to minimize business disruption during cutovers. Travel: On-site travel across U.S. locations is expected; travel expenses reimbursed. Candidates must be legally eligible to work in the U.S. and able to travel to client sites as required. Reporting: Work closely with and report to a central migration lead / IT operations team. Ideal Candidate A dependable, customer-focused desktop support technician with proven domain migration and imaging experience, strong PowerShell skills, and the ability to clearly communicate with non-technical users. Must be comfortable with travel, flexible hours, and executing repeatable processes in a fast-paced rollout environment.

Job Title: Level 2 PC Technician - Endpoint Deployment Hours: 7:30am-4:00pm We're supporting a growing enterprise environment in Los Angeles that is expanding its endpoint deployment and PC refresh operations. This is a hands-on, equipment-focused role ideal for someone who thrives in hardware, imaging, and deployment work-not traditional help desk or ticket-heavy support. If you enjoy building, imaging, staging, tagging, deploying, and troubleshooting desktop/laptop hardware, this is a strong fit. About the Role This position sits within a fast-moving endpoint deployment team responsible for preparing and deploying large volumes of desktops, laptops, and peripherals for enterprise and healthcare customers. Work is performed in a warehouse/endpoint lab environment, with additional opportunities to participate in field deployments (clinic and office refresh projects). This role is process-driven, hands-on, and physical. Candidates looking for networking, server work, or help desk call volume will not be a match. Key Responsibilities: Daily Hands-On Technical Work Perform laptop/desktop imaging & reimaging, BIOS updates, data wipes, and configuration Utilize SCCM, Microsoft Autopilot, and other deployment tools Complete component swaps, hardware repairs, device preparation, and quality checks Deployment & Asset Management Tag, label, box, and stage equipment for deployment Maintain accurate asset and inventory records Prep devices for large-scale endpoint refresh projects across clinics, offices, and enterprise environments Physical / Warehouse Work Operate in an endpoint lab/warehouse setting Lift, move, and stage PCs, monitors, printers, and peripherals Work repetitive technical tasks efficiently and consistently Requirements 2+ years of experience as a PC Technician, Deployment Tech, Desktop Tech, or IMAC Tech Strong proficiency with Windows 10/11, hardware diagnostics, and troubleshooting Experience with SCCM, Autopilot, MDT, or similar imaging tools Ability to work in a physically demanding, warehouse-style environment Comfortable with repetitive imaging and deployment workflows Reliable and punctual Spanish-speaking strongly preferred (supports certain Spanish-speaking user groups) Nice-to-Haves Experience with multi-site deployments (clinics, healthcare organizations, branch offices) Experience with asset tagging, inventory control, or warehouse IT operations

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: ***************** ***Recruiting agencies and third party staffing firms, while we admire your hustle, we would appreciate if you refrain from calling our office regarding this position or other business solicitations. Thank you! *** About the Role We are seeking a skilled and proactive IT Support Specialist to optimize our business-critical software systems while delivering top-tier end-user support. This role blends hands-on technical execution, ensuring seamless system performance, user satisfaction, and alignment of our technology platforms with legal workflows. The ideal candidate is a strong communicator, highly proficient in both firm-wide technology systems and day-to-day user support, particularly in legal or other professional services environments. Key Responsibilities Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals. Support system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders. Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools. Align technology platforms with legal workflows to support operational efficiency and user adoption. Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices. Manage and support conferencing technologies within office meeting spaces. Act as a point of contact for complex IT support issues; oversee technology onboarding and offboarding processes. Maintain IT inventory, including setup, distribution, and asset tracking. Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones. Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives. Perform additional IT duties as required. Qualifications Bachelor's degree in Computer Science or a related field. 3+ years of relevant IT experience Proficiency in Microsoft Office Suite, Windows, and Adobe Acrobat. Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly. Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments. Prior experience in a law firm or fast-paced professional services setting preferred. Okta, 1Pass, VOIP, Apple Business experience preferred We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career. What You'll Do: Resolve escalated, complex technical issues beyond Level 1 capabilities Act as a go-to expert for troubleshooting systems, applications, and network infrastructure Manage incident tickets with SLA compliance and clear communication Assist with designing, testing, and deploying solutions to improve system reliability Document processes, resolutions, and best practices to empower the support team Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives Drive continuous improvement through process automation and system optimization Must-Have: Strong experience in advanced technical troubleshooting within an MSP environment MSP industry experience is a must Ability to work humbly, collaboratively, and with a strong work ethic Excellent communication and documentation skills Passion for learning and improving IT service delivery Compensation: $31+/hour + benefits and bonuses Location: Fullerton, CA Benefits: Health insurance coverage Generous PTO and paid holidays Sick leave Mileage reimbursement for onsite visits Certification cost reimbursement Bonus eligibility