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Information technology professional jobs in Roanoke, VA

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  • INFORMATION TECHNOLOGY SPECIALIST

    Us Army 4.5company rating

    Information technology professional job in Blacksburg, VA

    *ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
    $65k-92k yearly est. 2d ago
  • Information Technology Technical Lead (On-site)

    Uttermost

    Information technology professional job in Rocky Mount, VA

    At Uttermost, we are dedicated to providing our customers with high-quality home furnishings and accessories. Our team thrives on innovation, collaboration, and excellence. We're seeking a talented IT Technical Lead to join our growing IT team and help drive forward key technology initiatives that support the success of our business. Position Overview The IT Technical Lead will play a critical role in designing, managing, and delivering IT projects across the organization. This individual will work closely with the IT Director, department leaders, and project stakeholders to ensure that technology solutions are implemented effectively, securely, and in alignment with business goals. The role requires a hands-on leader with strong technical expertise, proven project management skills, and the ability to guide teams through complex IT challenges. Key Responsibilities Lead and manage the execution of key IT projects, from planning and design through implementation and support. Serve as the primary technical lead on initiatives involving infrastructure, networking, systems, applications, and security. Collaborate with the Director of IT to establish project priorities, timelines, and resource allocations. Provide technical guidance and mentorship to IT staff and cross-functional project teams. Develop and maintain documentation for systems, processes, and project deliverables. Ensure compliance with security best practices, data protection policies, and industry standards. Troubleshoot and resolve escalated technical issues in a timely manner. Partner with vendors and external service providers to support IT solutions and services. Identify opportunities for innovation, efficiency, and automation within IT operations. Other duties as deemed necessary by Management Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5+ years of progressive experience in IT roles, with at least 2 years in a leadership or project lead capacity. Strong technical expertise in one or more of the following areas: networking, cloud platforms (Azure, AWS, or similar), enterprise applications (ERP, CRM), IT infrastructure, or cybersecurity. Demonstrated experience managing full lifecycle IT projects. Excellent problem-solving, communication, and collaboration skills. Ability to balance hands-on technical work with leadership responsibilities. Familiarity with ITIL practices, project management methodologies, and security frameworks is a plus. Familiarity with Fourth Shift ERP is a plus.
    $89k-124k yearly est. 4d ago
  • Security & Technical Support Analyst

    Optical Cable Corporation 4.2company rating

    Information technology professional job in Roanoke, VA

    Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed. Significant Responsibilities: Security: Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc. Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment. Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management. Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely. Recommends security solutions, methods to the Manager of IT Support. In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions. Participate in audits or cyber-security testing to provide supporting data as necessary. Infrastructure Technical Support: Performs administration and support tasks in a Microsoft Windows environment. Responds to first and second level support requests from business areas via phone call or email. Performs troubleshooting activities and communicates with business partners to solve day-to-day issues. Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues. Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner. Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly. Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created. Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution. Communicates ideas, situations and status clearly and effectively. Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up. Participates in an on-call rotation. Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner. Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs. Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success ); complies with policies and procedures, ethical standards and Code of Conduct. Job Scope: Organization responsibility-has no supervision or leadership responsibilities Communication-frequent daily contact with all levels of employees, contractors and vendors Confidentiality-follows company policy/procedures for all levels and types of communication Financial Responsibility - has no financial responsibility Judgment - has responsibility on certain custom mission critical systems for the company. Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc. Travel-occasional overnight travel to out-of-state facilities Minimum Qualifications Required: Education and Experience: Experience in Microsoft Azure cloud computing configuration and administration are a plus. Cisco certifications are a plus. Certifications in Windows-based technologies or Cloud computing are a plus. High school diploma or GED with three years' IT related work experience in a corporate working environment is required. Associate degree in a computer science/information technology related field preferred. Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects. Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement. Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
    $56k-94k yearly est. 2d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Roanoke, VA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 3h ago
  • HVAC Technical Support Specialist - DCT

    Munters 4.3company rating

    Information technology professional job in Daleville, VA

    HVAC TECHNICAL SUPPORT SPECIALIST - DCT About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. JOB SUMMARY: This position is primarily concerned with meeting the expectations of our customers through answering technical inquiries regarding HVAC Data Center Cooling products. Inquires may be from the telephone or via forms from web inquiries. Product knowledge from the HVACR field including, electrical, mechanical, and controls experience are helpful in the resolution of problems and training customers about the proper operation and principles of operation. Technical Support will work with customers before a warranty remedy is provided by the parts group or field technician support is coordinated. Position requires coordination with other departments within the Data Center Business Area in a comprehensive approach at building and maintaining successful relationships with Munters customers. ESSENTIAL FUNCTIONS: Provide telephone coverage for incoming technical questions and product problems from customers and field service technicians. Monitor the service request database to respond to service calls received by the call center and work with customers to resolve issues. If necessary, on occasion visit a customer site to assist field service technician service visits when the situation demands it Knowledge of BOM structures, PLC programming practices, Wiring Schematics, and HVAC controls Prepare warranty parts approval requests with an extremely high level of accuracy Promote Service during conversations with parts customers and actively promote service sales through warranty expiration letters and other marketing channels Promote sale of retrofit solutions by listening to customer Remain involved in seeking out product improvements that will lead to production enhancements and/or retrofit opportunities, provide input to customer complaints system and other corrective action vehicles Provide parts sold information to techs on a monthly basis to promote overall service ADDITIONAL RESPONSIBILITIES: Handles all other requests from management on a timely basis May be asked to be on-call on an alternating basis and respond to customers' needs as required Understand that Field Service's major role is one of instant response to customers' needs, and focus as part of a team to make us available at all times to all of our customers' needs, urgent or otherwise JOB QUALIFICATIONS: High school diploma Strong verbal communication skills Ability to multitask, Customer focus Computer skills with Visibility and database, word processing, and spreadsheets Marketing skills and Organizational skills Ability to stay with an issue through its successful resolution Extensive familiarity with Commercial and Industrial DH products. Background in Electrical, Mechanical or HVAC equipment and or troubleshooting. Equal Opportunity Employer: [Insert company name] is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
    $51k-77k yearly est. Auto-Apply 60d+ ago
  • Classroom Technology Support Analyst

    Washington and Lee University 4.5company rating

    Information technology professional job in Lexington, VA

    The Classroom Technologies Support Analyst is part of a team that installs, manages, and maintains functional, reliable, and intuitive presentation systems for classrooms, meeting spaces, and specialty locations to complement the educational goals of the University. The Classroom Technologies Support Analyst provides support in the use, function and design of classroom and meeting space technology. This position offers an attractive weekday schedule and the opportunity to contribute to an innovative higher education environment that prioritizes best-in-class technology solutions. As part of Client Services in ITS, the award-winning Classroom Technologies team is nationally recognized for its collaborative and forward-thinking approach. Team members also benefit from opportunities for professional growth, including continuing education and development resources. Learn more about what makes Washington and Lee University a great place to work and live at jobs.wlu.edu. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise. Essential Functions: Shares responsibility as a primary responder for classroom and meeting space support requests. Prompt response time is crucial to the Classroom Technologies mission Provides support for personal devices (iOS, Mac, PC, Android, etc.) in the classroom environment. Plans and executes solutions to reported problems. Uses the ITS ticketing software promptly to document and manage help requests, training requests and equipment malfunctions and repairs. Analyzes help calls and user feedback for opportunities to implement improvements in a timely manner. Collaborates in the development of training and orientation programs, documentation materials, service procedures, reference materials, and other resources to effectively support operational systems and end-users. Remains competent and current in the industry trends and standards. Stays abreast of new technologies and evaluates possible impact and use. Makes recommendations based on research. Provides regular maintenance of multimedia equipment including firmware updates, proper cleaning and cable management. Maintains and organizes inventory of the department's devices including, currently installed, hot swaps and disposal for classroom and meeting space A/V. Provides support for digital signage hardware on campus. Follows the ITS Information Security Program and industry standard best practices to help ensure the confidentiality, integrity, and availability of all IT resources. Supports the Associate Director of Classroom Technologies with installations, upgrades, purchasing, and PO requisitions. Performs other duties as assigned. Minimum Qualifications: Bachelor's degree or a combination of education and experience from which a similar skillset would be obtained, including two years professional experience in a “just-in-time" technical position. Experience in A/V technology in a higher education environment is preferred. The ability to understand and troubleshoot A-V systems and to configure and support classroom computers in both Windows and Apple environments. Knowledge of supporting A/V control systems, DSP's, Cameras, etc. Proficiency in Microsoft Office, videoconferencing solutions, and lecture capture solutions. Ability to perform A/V system checks in terms of projector alignments and focus and detect audio distortion and feedback. Ability to navigate network tools to troubleshoot networked devices Desire to understand and strive for improving variables within our control. An ability to think critically and reprioritize under time constraints. Professional and effective written and verbal communications skills. Application Instructions Review of applications will begin on September 15 and continue until the position is filled. Required materials include: Cover letter Resume Names and contact information for three professional references Application instructions for internal and external candidates can be found at ********************************************************* Position Type: Exempt, Full Time, Benefit Eligible Minimum Pay: $63,844.00 - Pay Commensurate with Experience Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
    $63.8k yearly Auto-Apply 60d+ ago
  • Technology Support Analyst

    Virginia Tech 4.6company rating

    Information technology professional job in Blacksburg, VA

    Apply now Back to search results Job no: 534946 Work type: Staff Senior management: College of Science Department: Chemistry Job Description The Department of Chemistry seeks a highly skilled and motivated individual to design, manage, and maintain the department's infrastructure, encompassing hardware, software, and instrumentation support. The primary focus will be on supporting Windows-based systems, with some assistance for Mac environments. The role also requires expertise in instrument control systems and data acquisition systems that are essential for the department's research and teaching mission. Key responsibilities include providing on-site technical support to faculty, students, and staff; managing desktop and laptop computers; configuring and maintaining instrument interfaces; and ensuring compliance with IT security and safety standards. The individual will work independently and coordinate with other members of the Chemistry Department IT team to meet all computing and laboratory technology needs. This position is crucial to the department's IT operations. As the primary on-site technology support resource, this individual represents IT services within the Chemistry Department, influencing the positive perception of our clients. Providing exceptional service-oriented support is a vital part of success in this role. The ideal candidate will possess solid technical knowledge and proficiency, demonstrate a strong commitment to improvement and teamwork, exhibit good follow-up and communication skills, and show professional respect for all clients, team members, and partners Required Qualifications * Demonstrated knowledge and advanced hands-on experience with Windows operating system configuration, deployment, and troubleshooting in an educational, office, or enterprise setting. * Experience managing and administering desktop and laptop endpoints, including hardware installation, replacement, repair, and software deployment. * Knowledge of IT security issues and ability to implement security practices to satisfy university requirements and best practices. * Demonstrated experience with instrument control systems, data acquisition systems, or laboratory equipment interfaces. * Ability to understand computer hardware, software, networks, and operating systems, and ability to configure systems to work effectively and reliably. * Ability to troubleshoot complex technical problems methodically and implement solutions with minimal oversight. * Excellent communication skills to interact effectively with clients of varying technical knowledge, addressing their needs and concerns professionally. * Ability to work independently and collaboratively in a team environment with a team-centric mindset. * Strong time management and prioritization skills to handle competing support requests and tasks. * Ability to maintain professional demeanor and diplomacy in times of high volume or difficult situations. * Demonstrated ability to create and maintain detailed documentation. Preferred Qualifications * Bachelor's degree in a technical computer-oriented field or related certifications, or equivalent experience. * Experience with Active Directory user provisioning, group management, and troubleshooting, including Group Policy administration. * Working knowledge of Mac operating system support and troubleshooting. * Knowledge of endpoint management tools and configuration management platforms (Microsoft Endpoint Configuration Manager, InTune, Jamf, or similar). * Experience in an academic or research environment. * Familiarity with specialized scientific instrumentation (mass spectrometers, NMR systems, chromatography equipment, etc.). * Experience with remote support delivery to distributed locations. * Demonstrated supervisory or mentoring experience, or willingness to supervise and train other IT support staff. * Experience with IT service ticketing and knowledge management systems. Pay Band 5 Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information Commensurate with experience Hours per week 40 - exempt position Review Date 12/15/25 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Leslie Cherry-Marshall at *************** during regular business hours at least 10 business days prior to the event. Advertised: December 1, 2025 Applications close:
    $34k-51k yearly est. 10d ago
  • ITS/Electronics Technician

    Govfirst

    Information technology professional job in Salem, VA

    GovFirst is seeking an ITS/Electronics Technician to join our growing engineering support team in Salem and Lynchburg, VA within the Transportation Operations Division.. This role offers the opportunity to work on a wide range of Intelligent Transportation Systems (ITS) and electronic infrastructure that keeps Virginia moving safely and efficiently. About the Role: As an ITS/Electronics Technician, you will play a key role in the installation, maintenance, repair, and modification of traffic control systems, electronic devices, and wireless communication technologies. From traffic signals and message signs to CCTV systems and fiber optics, you will ensure mission -critical equipment operates at peak performance. Key Responsibilities: Diagnose, repair, fabricate, and maintain electronic, electromechanical, and traffic control equipment. Service and maintain ITS infrastructure, including CCTV video, security equipment, traffic signals, and associated control systems. Perform preventive maintenance and corrective repairs to restore system operations. Utilize work order and inventory management software for tracking and reporting. Support field operations with troubleshooting, installation, and network communication repairs. Requirements High school diploma or equivalent required. Minimum 3 years of hands -on experience with ITS, traffic control systems, wireless communication technologies, and electronic networks. Strong troubleshooting, programming, and repair skills. Familiarity with computers, telemetry, and fiber optic technologies. Ability to work independently and as part of a team in both field and shop environments. Benefits Why Join GovFirst? At GovFirst, we are committed to delivering innovative infrastructure and engineering solutions that serve communities across Virginia. We provide opportunities to grow your career while supporting impactful projects that make a real difference in transportation and public safety.
    $41k-71k yearly est. 60d+ ago
  • IT Services Manager

    Freedom First Credit Union 3.8company rating

    Information technology professional job in Roanoke, VA

    Role: We are seeking a dynamic and experienced IT Services Manager to lead our IT Service Management function. This role is critical to ensuring operational excellence across foundational ITIL processes including Incident, Problem, and Change Management. The ideal candidate will be a strategic thinker with a passion for process improvement, team leadership, and providing support for Azure-related services as needed. This is an onsite role based in Roanoke, VA. The IT Services Manager will lead a team of four and must be a fast learner who thrives in a small, agile environment. Essential Functions & Responsibilities: 30% Lead and manage the IT Support Desk team of four, providing guidance, mentorship, and escalation support. 20% Oversee and optimize ITIL processes: Incident, Problem, Change, and Service Request Management. 10% Ensure timely and efficient execution of daily and nightly operational jobs. 10% Identify and implement process efficiencies across IT operations. 10% Represent IT on the leadership team and contribute to strategy and roadmaps. 10% Manage third-party service providers and ensure compliance. 5% The IT Services Manager and their team will assist the IT team with Azure support as needed, but will not manage Azure cloud operations. 5% Deliver high-quality, user- and member-focused customer service. Performance Measurements: 1. Must comply with government and other regulations affecting the Credit Union industry including, but not limited to, OFAC and the Bank Secrecy Act. 2. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience Three years to five years experience in IT Service Management, preferably in a small organization. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). - ITIL certification preferred. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills A strategic leader who balances operational excellence with innovation. A problem solver who thrives in complex environments. A collaborator who builds trust and communicates clearly. A change agent who embraces transformation. Someone who is hands-on and understands the dynamics of a small IT team. A leader who will foster camaraderie within the department, encouraging collaboration, trust, and a supportive team culture. A leader who delivers exceptional customer service with a user- and member-focused approach. Strong knowledge of ITIL framework. Experience assisting with Azure support. Intermediate understanding of networks and cloud environments. Demonstrated success in process improvement initiatives. Excellent communication and stakeholder management skills. Fast learner with ability to adapt quickly. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $96k-118k yearly est. Auto-Apply 4d ago
  • IT Specialist

    Tivolisworld

    Information technology professional job in Roanoke, VA

    About the Role: Tivolisworld LLC is seeking a skilled IT Specialist to manage and maintain our technology infrastructure. This role is critical to ensuring secure, efficient, and uninterrupted access to systems and networks across all teams. You'll support both day -to -day tech operations and long -term infrastructure planning, helping keep our environment stable and secure as we scale. Key Responsibilities: Manage and monitor internal IT infrastructure, including servers, networks, firewalls, and endpoints. Implement and maintain cybersecurity measures, including antivirus, backups, and access controls. Perform routine system updates, software patching, and hardware maintenance. Troubleshoot hardware/software/network issues for internal users. Maintain documentation for systems, licenses, and IT policies. Set up and manage user accounts, permissions, and devices. Support procurement and deployment of hardware/software resources. Ensure data integrity and disaster recovery readiness. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience in IT support, system administration, or network management. Strong knowledge of Windows, mac OS, and basic Linux environments. Experience with Microsoft 365, Google Workspace, and cloud platforms. Familiarity with firewalls, VPNs, antivirus, and endpoint security tools. Excellent problem -solving skills and attention to detail. Strong communication and documentation skills. Preferred: Experience with virtualization tools (e.g., VMware, Hyper -V). Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Specialist. Familiarity with remote support tools (e.g., TeamViewer, RDP, AnyDesk). Benefits Benefits: 401(k) Health insurance Paid time off
    $67k-95k yearly est. 60d+ ago
  • IT Business Systems Manager

    The Branch Group Inc. 4.1company rating

    Information technology professional job in Roanoke, VA

    We are seeking a highly experienced Information Technology (IT) Business Systems Manager with in-depth expertise in Viewpoint Vista, the leading ERP platform for construction management. This role will be responsible for the ongoing administration, optimization, and support of the Viewpoint Vista system, ensuring seamless integration with other business applications and aligning system capabilities with organizational goals. The ideal candidate will be a problem-solver, collaborator, and strategic thinker who thrives in a dynamic environment, and is passionate about leveraging technology to improve operational efficiency. Essential Functions: * Lead the Branch Business Applications Administration team in administering and maintaining Viewpoint Vista, including user access, system configuration, security settings, and updates. * Serve as the primary subject matter expert on all aspects of the Viewpoint Vista ERP system. * Manage and support system integrations with third-party applications (e.g., Procore, HRIS, payroll, document management, GCPay, etc.). * Collaborate with business unit Information Technology leads and stakeholders across departments (Finance, Project Management, HR, Operations) to gather business requirements and translate them into technical solutions. * Design and implement custom reports, dashboards, workflows, and process improvements within Vista. * Lead or assist with Vista upgrades, patches, and enhancement initiatives. * Perform regular system audits to ensure data integrity, security, and compliance. * Train end users and create user documentation, SOPs, and best practices. * Troubleshoot and resolve system issues efficiently, escalating to Viewpoint support or third-party vendors when necessary. * Monitor system performance and proactively identify areas for improvement. * Participate in cross-functional IT/business projects as a Vista SME. * Stay up to date with Viewpoint product developments, industry trends, and construction ERP best practices. Requirements: * 5+ years of experience administering Viewpoint Vista in a mid-to-scale construction or engineering organization. * Strong understanding of Vista's modules including Job Cost, General Ledger, AP/AR, Payroll, Project Management, and Purchasing. * Experience with Viewpoint Vista's SQL database, Crystal Reports, and/or SSRS. * Solid understanding of business process workflows in construction accounting and operations. * Excellent problem-solving and analytical skills. * Strong verbal and written communication skills. * Experience working with cross-functional teams in an enterprise environment. Preferred: * Bachelor's degree in information systems, Business Administration, or a related field. * Experience with Trimble Suite 1, Vista Web, Viewpoint One, or other cloud-based Viewpoint products. * Familiarity with scripting tools, AgilePoint, API integrations, Ryvit, and other middleware platforms. * Project management experience or certifications (e.g., PMP, Agile). Travel Travel is to and from branch office locations in VA and NC Work Environment While performing duties on this job, the Director will be exposed to the typical business office environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use their hands and fingers to type on a keyboard and/or office phone and to sort through business files. They are frequently required to sit, stand, walk, talk, and hear. They must be able to lift up to 25lbs. Specific vision abilities include close vision, midrange vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type This is a full-time position which will typically involve 40 hours per week. AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Nearest Major Market: Roanoke Apply now " Find similar jobs: Branch Group Information Technology * Careers Home * View All Jobs * Benefits * Life at Branch * branchgroup.com * * * Copyright 2025
    $115k-161k yearly est. 31d ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Information technology professional job in Roanoke, VA

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $93k-124k yearly est. Easy Apply 7d ago
  • Information Technology Intern

    Farm Credit Services of America 4.7company rating

    Information technology professional job in Roanoke, VA

    From your first day, you will be part of an engaged and customer-focused team! You will be introduced to various aspects of our operations, and given the opportunity to work on a small business project within your department. Additionally, the summer is packed with opportunities to get to know Farm Credit - our people, our customers, and our unique contribution to rural America. Expect to challenge and to be challenged! Our IT team provides the secure systems and innovative technology that keep Farm Credit of the Virginias running smoothly. From maintaining critical infrastructure and safeguarding data to supporting digital tools for employees and customer-owners, the department ensures reliable, efficient, and user-friendly solutions that strengthen our service across the cooperative. Location Options (choose one): Roanoke, VA or Staunton, VA The internship program runs from approximately June 1st through mid-August. Pay is $17/hour Responsibilities/Duties: • Gain an understanding of our various operations • Actively participate in educational opportunities provided throughout the summer to gain a broad understanding of Farm Credit • Gain an understanding of the Association's vision, mission and core values • Assist in researching, developing and carrying out a project plan with specific goals and recommendations • Present final project in a creative and effective manner. Required Qualifications: • Candidates must be currently enrolled in an accredited College or University completing a Bachelor's Degree or advanced degree in Finance/Accounting, Marketing, Communications, Technology, Cybersecurity, Human Resources, Business, and/or Agricultural focus, (other similar degrees considered) • Ability to think on your feet, solve problems creatively, work independently, and travel extensively throughout our region • Exceptional communication and presentation skills, ability to work productively with a diverse team, and be a savvy technology user • Reflect Farm Credit values: Excellence, Passion, Integrity, and Collaboration (FCV is an EEO/AA employer, including veterans and individuals with disabilities.) If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
    $17 hourly Auto-Apply 60d+ ago
  • Technology Support Analyst

    Details

    Information technology professional job in Blacksburg, VA

    The Department of Chemistry seeks a highly skilled and motivated individual to design, manage, and maintain the department's infrastructure, encompassing hardware, software, and instrumentation support. The primary focus will be on supporting Windows-based systems, with some assistance for Mac environments. The role also requires expertise in instrument control systems and data acquisition systems that are essential for the department's research and teaching mission. Key responsibilities include providing on-site technical support to faculty, students, and staff; managing desktop and laptop computers; configuring and maintaining instrument interfaces; and ensuring compliance with IT security and safety standards. The individual will work independently and coordinate with other members of the Chemistry Department IT team to meet all computing and laboratory technology needs. This position is crucial to the department's IT operations. As the primary on-site technology support resource, this individual represents IT services within the Chemistry Department, influencing the positive perception of our clients. Providing exceptional service-oriented support is a vital part of success in this role. The ideal candidate will possess solid technical knowledge and proficiency, demonstrate a strong commitment to improvement and teamwork, exhibit good follow-up and communication skills, and show professional respect for all clients, team members, and partners Required Qualifications • Demonstrated knowledge and advanced hands-on experience with Windows operating system configuration, deployment, and troubleshooting in an educational, office, or enterprise setting. • Experience managing and administering desktop and laptop endpoints, including hardware installation, replacement, repair, and software deployment. • Knowledge of IT security issues and ability to implement security practices to satisfy university requirements and best practices. • Demonstrated experience with instrument control systems, data acquisition systems, or laboratory equipment interfaces. • Ability to understand computer hardware, software, networks, and operating systems, and ability to configure systems to work effectively and reliably. • Ability to troubleshoot complex technical problems methodically and implement solutions with minimal oversight. • Excellent communication skills to interact effectively with clients of varying technical knowledge, addressing their needs and concerns professionally. • Ability to work independently and collaboratively in a team environment with a team-centric mindset. • Strong time management and prioritization skills to handle competing support requests and tasks. • Ability to maintain professional demeanor and diplomacy in times of high volume or difficult situations. • Demonstrated ability to create and maintain detailed documentation. Preferred Qualifications • Bachelor's degree in a technical computer-oriented field or related certifications, or equivalent experience. • Experience with Active Directory user provisioning, group management, and troubleshooting, including Group Policy administration. • Working knowledge of Mac operating system support and troubleshooting. • Knowledge of endpoint management tools and configuration management platforms (Microsoft Endpoint Configuration Manager, InTune, Jamf, or similar). • Experience in an academic or research environment. • Familiarity with specialized scientific instrumentation (mass spectrometers, NMR systems, chromatography equipment, etc.). • Experience with remote support delivery to distributed locations. • Demonstrated supervisory or mentoring experience, or willingness to supervise and train other IT support staff. • Experience with IT service ticketing and knowledge management systems. Pay Band 5 Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information Commensurate with experience Hours per week 40 - exempt position Review Date 12/15/25 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Leslie Cherry-Marshall at *************** during regular business hours at least 10 business days prior to the event.
    $41k-71k yearly est. 11d ago
  • IT Infrastructure Specialist

    XDIN

    Information technology professional job in Dublin, VA

    Skills: Experienced CISCO professional (Cisco equipment configuration, enabling Ports, managing IP addresses, Solve network related issues etc) Configure router, switches and access point for LAN, WLAN and WAN. Support end user with tickes Perform technical maintenance Support cabling activities done by external vendor Provide out of office/on-call support as well Work is done during the first shift, but the plant runs three shifts. Significant changes are required to be on Sunday, No travel required Overtime required occasionally This professional will work with a very skilled technician; it is required experience to leverage the communication Network and Telecom Network Connectivity ADDITIONAL SKILLS: Experience configuring CISCO switches, routers, and access point Previously a member of network support team CISCO training participation CCNA/CCNP certificate is a plus Participated in a project to implement CISCO network components
    $67k-94k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Technician

    University of Lynchburg 4.2company rating

    Information technology professional job in Lynchburg, VA

    TITLE The University of Lynchburg, a private, regional university in the beautiful foothills of the Blue Ridge Mountains in Central Virginia, is seeking applicants for full-time a Desktop Support Technician position in the IT department for the University of Lynchburg. This position reports to, is supervised by, and evaluated by the Manager of User Support. The evaluation of work performance will be ongoing and will be carried out by the Manager of User Support. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior. Job Type: FT/RPT (Benefits Eligible) Job Purpose: The IT User Support Technician is part of a team of IT professionals who provide in house technical hardware and software support for the campus. Technicians help troubleshoot and diagnose computer, printer, software, and other technology related issues. Specific Job Duties: * Provides technical support for students, faculty, and staff * Installs, troubleshoots, and repairs campus Windows and Mac computers * Configures, maintains, and troubleshoots peripheral devices * Respond to helpdesk calls, emails, and tickets * Troubleshoot software related issues * Basic network troubleshooting * Other duties as assigned Starting Salary: $42,000 a year Benefits: * Generous paid vacation, personal days, paid sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long-term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg. Schedule: * 8:30 am - 5:00 pm (7.5 hours/day with some evenings and weekends to meet needs of the department may be required) Experience/Skills: * Must have good teamwork skills * Good verbal and written communication skills * Ability to effectively communicate with users that range from the novice to the experienced * Strong analytical and problem-solving skills * Some experience with SCCM and JAMF Physical Demands: * The functions of this position are usually performed sitting, but may involve significant amounts of walking or standing. Some amount of stooping, kneeling, bending, climbing ladders, lifting or carrying is required Required Qualifications: * Knowledge and experience with Microsoft Windows and Mac OS * Experience with Microsoft Office and Google Workspace * Ability to troubleshoot and repair computer software, hardware, and associated peripherals Preferred qualifications: * Two years relevant experience Education: * Two years of college or technical coursework, or equivalent work experience required Work Remotely: * No We seek candidates who are committed to the University of Lynchburg's efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners. Candidates must successfully pass a background check that is satisfactory to the University. Submit a cover letter, résumé, and three professional references to: Human Resources Jobs Page The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color, women, Indigenous/aboriginal people of North America, persons with disabilities, the LGBTQIA+ community, and others who may contribute to the further diversification of the University of Lynchburg community. The University of Lynchburg is an equal-opportunity employer. Qualifications Required Qualifications: * Knowledge and experience with Microsoft Windows and Mac OS * Experience with Microsoft Office and Google Workspace * Ability to troubleshoot and repair computer software, hardware, and associated peripherals Preferred qualifications: * Two years relevant experience
    $42k yearly 38d ago
  • 1st Information Operations Command staff

    Lexington Solutions Group LLC 4.8company rating

    Information technology professional job in Lexington, VA

    Lexington Solutions Group, as a subcontractor to Booz Allen Hamilton, is seeking staff for a newly awarded 5-year contract supporting 1st IO Command with varying skill levels ranging from early career professionals to highly experienced Subject Matter Experts. We require both IO / IW “generalists” as well as professionals with specific expertise in fields such as: Military Deception (MILDEC) Sensitive Support Activities Signature Management (SIGMAN) Military Information Support Operations (MISO) / Psychological Operations (PSYOP) Public Affairs (PA) Operations Security (OPSEC) Electronic Warfare (EW) Cyber Operations Social Media applications and associated data analysis Intelligence Support to IO/IW, particularly All-Source Analysis and Counterintelligence Cultural Advisory (CULAD) support Translation / Linguistic support for MISO / PSYOP and Social Media analysis These positions all require a Top Secret clearance with eligibility for access to Sensitive Compartmented Information. All positions are based at Fort Belvoir, VA. Some positions will require deployment, and all may require limited-duration travel (1-2 weeks per quarter) for meetings, conferences, and exercise / training support. Compensation will be determined by the applicant's years of experience and education, combined with the task requirements for specific skill levels. LSG benefits package includes competitive salaries, Paid Time Off, Floating Holidays, Federal Holidays, and a 401k plan. We also provide Health, Vision, Dental, Short- and Long-Term Disability, and a Group Life Insurance Plan. If you are interested in being considered for one of these positions now or in the future, please submit a resume that clearly details your contact information, address, employment history, qualifications, years of experience, education, training, any military or government service (as a government employee or contractor), and security clearance level. Submitting your resume and cover letter will allow us to immediately consider you for new opportunities as soon as they become available.
    $33k-53k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Alleghany Highlands Community Services 4.8company rating

    Information technology professional job in Covington, VA

    Job Description Provide comprehensive technical support: hardware, software, applications, systems, interfaces, and equipment, which may include supporting staff and/or operations at multiple locations; Performs basic installation, configuration, troubleshooting, and repair of software and hardware with basic knowledge of network and security principles. Serves as a resource to staff for resolving under the guidance of the IT Director. Ensures all technology support and system maintenance activities comply with HIPAA, HITECH, and agency data security standards. May require on-call availability or flexible scheduling. Essential Functions: Troubleshoot and resolve computer software, hardware, internet, phone, and voicemail problems utilizing available resources in a timely manner. Installs troubleshoots and performs upgrades to the software of all Agency Computers. Performs set up and configuration of new computers, printers, copiers, software, drivers, internet, email, etc. Develop, create, and verify preventative maintenance schedules and upgrades on computers and servers, support asset tracking. Supports and maintains user account information iand ensures appropriate access levels and system security are maintained in compliance with HIPAA and agency privacy standards. May assist with web designing, creating and maintaining the AHCS' website and other duties as assigned. Education and Experience: Two (2) year degree in a relevant IT field of study and three (3) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities Why work at AHCS? Supporting our mission: This role provides a critical support function of the IT Department, which allows AHCS to remain operationally stable in our network in order to continue serving our clients. Each day, AHCS makes a difference in our community for individuals who have a mental illness, developmental disabilities, and substance use disorders. Great co-workers: Our staff work hard and support each other in a team atmosphere. We offer great benefits, including VRS (Virginia Retirement System)! Please note that this position is located on-site in Covington, VA Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
    $37k-50k yearly est. 31d ago
  • Printer/Computer Support Technician

    DHRM

    Information technology professional job in Lexington, VA

    Title: Printer/Computer Support Technician State Role Title: Info Technology Specialist I Hiring Range: Based on qualifications & experience Pay Band: 4 Agency Website: *********** Recruitment Type: General Public - G Job Duties Full-time Printer/Computer Support Technician is primarily responsible for triaging printer issues overseeing operation of the Print Production Environment as well as operating the unit to print documents for the entire Post utilizing Fiery Command Workstation; utilizing MyQ to manage print system and generate reports; servicing and supporting cadet/faculty/staff computers; providing support to full-time computer technicians and technical support at the Faculty/Staff Help Desk. This position is also responsible for troubleshooting and providing end user hardware and software support, imaging and deploying new computers, and working closely with outside vendors to quickly resolve and triage post fleet print issues. This position is to be in person and not remote. Minimum Qualifications • Knowledge of printers and MFPs. • Experience supporting personal computer hardware and software. • Knowledge of hardware repair and software configurations. • Experience supporting Microsoft and Mac operating systems, software products including the MS Office Suite, Office 365, and Microsoft networking in a TCP/IP network environment is necessary. • Dependable, excellent attendance record, self-motivated. • Excellent troubleshooting, communications, organizational, and customer service skills. • Able to work well independently as well as in a team setting. • Must work well with minimal supervision. • Must be able to lift heavy objects, walk distances, and climb ladders. • Must have excellent workload prioritization within a break-fix environment. Additional Considerations • Print shop experience. • Experience using MyQ. • Experience using Fiery Command Workstation. • Experience with Microsoft Windows print server environment. • Microsoft certification. • Previous PC/MacOS technician experience. • Jamf MDM/MAM experience. • Solid Understanding of DHCP. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Tamara Wade Phone: ************ Email: **************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $30k-37k yearly est. Easy Apply 60d+ ago
  • INFORMATION TECHNOLOGY SPECIALIST

    Us Army 4.5company rating

    Information technology professional job in Lynchburg, VA

    *ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
    $66k-94k yearly est. 2d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Roanoke, VA?

The average information technology professional in Roanoke, VA earns between $46,000 and $107,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Roanoke, VA

$70,000
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