Information technology professional jobs in Roanoke, VA - 198 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job Description Residential Support Technician Full-time 3:30 - Midnight or Midnight - 9 am **Shift Differential Available** Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specialist- I of Ambulatory Services (PCS-I AMB), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today INDKYVANJ123

Full-time ( 3:30 pm - Midnight or Midnight - 9 am ) Position Overview: In this role, you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today

At Lumin8 Transportation Technologies, we are focused on the full range of Smart Infrastructure Services for the transportation industry. We design, construct, install, integrate, operate, monitor and maintain a wide variety of Transportation Infrastructure Assets/Technologies for our customers and our communities. JOB TITLE: ITS Technician JOB CLASS: Hourly, Full Time JOB HOURS: 40 Hour Week, Typically M-F 7:00 a.m. to 3:30 p.m. with possible variations to accommodate specific project requirements. Occasional overtime and weekend work as requires. SALARY RANGE: $25.00 hr. to $28.00 hr. We are looking for someone who resides in the vicinity of Fancy Gap, VA to support our high priority VDOT assets along the Fancy Gap/I-77 corridor. Could be a candidate in VA or NC. Roanoke is the home office. DUTIES and RESPONSIBILITIES: Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware. Skilled in various task as listed above. Clean and prepare construction sites to eliminate possible hazards. Control traffic passing near, in, and around work zones. Measure, mark, and record openings and distances to lay out areas where construction work will be performed. Following the safety rules and regulations of the Company & OSHA regulations. Safe handling and use of all equipment assigned. Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS) Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) EXPERIENCE, SKILLS, and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. The following benefits are included after successfully completing a trial period: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Qualified veterans, minorities, and women encouraged to apply. Lumin8 Transportation Technologies is an Equal Opportunity Employer, providing our employees a Safe and a Drug-Free Environment and all candidates are subject to drug testing and background check.

Role: We are seeking a dynamic and experienced IT Services Manager to lead our IT Service Management function. This role is critical to ensuring operational excellence across foundational ITIL processes including Incident, Problem, and Change Management. The ideal candidate will be a strategic thinker with a passion for process improvement, team leadership, and providing support for Azure-related services as needed. This is an onsite role based in Roanoke, VA. The IT Services Manager will lead a team of four and must be a fast learner who thrives in a small, agile environment. Essential Functions & Responsibilities: 30% Lead and manage the IT Support Desk team of four, providing guidance, mentorship, and escalation support. 20% Oversee and optimize ITIL processes: Incident, Problem, Change, and Service Request Management. 10% Ensure timely and efficient execution of daily and nightly operational jobs. 10% Identify and implement process efficiencies across IT operations. 10% Represent IT on the leadership team and contribute to strategy and roadmaps. 10% Manage third-party service providers and ensure compliance. 5% The IT Services Manager and their team will assist the IT team with Azure support as needed, but will not manage Azure cloud operations. 5% Deliver high-quality, user- and member-focused customer service. Performance Measurements: 1. Must comply with government and other regulations affecting the Credit Union industry including, but not limited to, OFAC and the Bank Secrecy Act. 2. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience Three years to five years experience in IT Service Management, preferably in a small organization. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). - ITIL certification preferred. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills A strategic leader who balances operational excellence with innovation. A problem solver who thrives in complex environments. A collaborator who builds trust and communicates clearly. A change agent who embraces transformation. Someone who is hands-on and understands the dynamics of a small IT team. A leader who will foster camaraderie within the department, encouraging collaboration, trust, and a supportive team culture. A leader who delivers exceptional customer service with a user- and member-focused approach. Strong knowledge of ITIL framework. Experience assisting with Azure support. Intermediate understanding of networks and cloud environments. Demonstrated success in process improvement initiatives. Excellent communication and stakeholder management skills. Fast learner with ability to adapt quickly. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

About the Role: Tivolisworld LLC is seeking a skilled IT Specialist to manage and maintain our technology infrastructure. This role is critical to ensuring secure, efficient, and uninterrupted access to systems and networks across all teams. You'll support both day -to -day tech operations and long -term infrastructure planning, helping keep our environment stable and secure as we scale. Key Responsibilities: Manage and monitor internal IT infrastructure, including servers, networks, firewalls, and endpoints. Implement and maintain cybersecurity measures, including antivirus, backups, and access controls. Perform routine system updates, software patching, and hardware maintenance. Troubleshoot hardware/software/network issues for internal users. Maintain documentation for systems, licenses, and IT policies. Set up and manage user accounts, permissions, and devices. Support procurement and deployment of hardware/software resources. Ensure data integrity and disaster recovery readiness. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience in IT support, system administration, or network management. Strong knowledge of Windows, mac OS, and basic Linux environments. Experience with Microsoft 365, Google Workspace, and cloud platforms. Familiarity with firewalls, VPNs, antivirus, and endpoint security tools. Excellent problem -solving skills and attention to detail. Strong communication and documentation skills. Preferred: Experience with virtualization tools (e.g., VMware, Hyper -V). Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Specialist. Familiarity with remote support tools (e.g., TeamViewer, RDP, AnyDesk). Benefits Benefits: 401(k) Health insurance Paid time off

Why This Role Is Critical As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes. What You'll Do Day-To-Day Perform a variety of the most complex engineering assignments in areas of design, development, analysis, evaluation, testing, preparation of specifications, execution of field tasks and resolution of field problems. Provide highly technical assistance, inspiration, leadership and consultation on assignments and solutions. Represent the Company in technical forums and external consultations. Develop new and unique products, methods and systems and provides advanced, specialized consultation with customers. Research and assess best practices, proposing methods and improvements. What You'll Bring Bachelor's Degree in a related field. Minimum of 15 years of nuclear industry experience is required or extensive equivalent work experience in lieu of degree. Expert knowledge of related engineering standards, techniques, criteria and analysis. Exceptional knowledge and recognized technical expertise of a technical specialty. Ability to set strategy and vision for medium to large size organization. Excellent communication skills to work effectively with all levels of staff and management, vendors and customers. Demonstrated leadership ability to manage multiple tasks and projects through managers/supervisors. Excellent problem identification and resolution skills. PWR Experts - In depth understanding of pressurizer control, steam generator performance, and primary loop dynamics BWR Experts- Deep knowledge of two-phase flow, reactor core stability, and feedwater/reactor pressure control systems Experience with reactor analysis codes- RELAP5, TRACE, PARCS, SIMULATIVE, VIPRE, or equivalent PE License preferred Strong analytical thinking, collaboration, and communication skills Ability to lead cross functional teams, and interface with utilities, and regulatory bodies Proven ability to solve high-impact technical issues under time pressure Demonstrated leadership during refueling outages or emergent plant conditions. Familiarity with ASME, ANSI, and NRC regulations. Experience presenting complex technical concepts to executives or non-technical audiences. Total Rewards Package Total Rewards Package Salary: $146,000 - $206,000, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). Retirement: 401(k) with employer match. Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually. Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs. About Framatome Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can: Solve complex nuclear challenges that directly impact the climate. Build your career through technical fellowships, leadership roles, and global opportunities. Do your best work in a culture that values safety, innovation, and well-being. Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).

About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Key Responsibilities: 1. Project Initiation & Kick-Off Coordination · Organize and facilitate RFE kick-off meetings with Service Sales and Engineering teams. · Determine the appropriate level of formality based on the complexity of the request (e.g., full meeting vs. technical inquiry). · Ensure all stakeholders are aligned on project scope, objectives, and deliverables. 2. Equipment & Application Review · Collect and verify unit details including model, serial numbers, job name/number, and line number. · Document the requested changes, application type, and installation environment to ensure compatibility and performance. · Maintain and complete the RFE checklist to ensure all required data is captured for factory processing. 3. Cross-Functional Liaison · Act as the central point of contact between Service Sales and internal departments (Engineering, Manufacturing, Scheduling, etc.). · Ensure timely and accurate information flow without direct communication with end customers (handled by Service Sales). 4. Obsolescence Management · Coordinate the identification and replacement of obsolete parts. · Document part numbers, last manufacture dates, and reasons for obsolescence. · Communicate replacement options, retrofit needs, and system impacts, as determined by Engineering. 5. Bill of Materials (BOM) Oversight · Work with Engineering to ensure BOM is finished and packaged for the customer. · Coordinate with Procurement to ensure critical components (e.g., compressors, fans, sensors) are accurately sourced and documented. 6. Controls & Integration Support · Collaborate with Controls Engineering to gather documentation for PLCs, HMIs, sensors, and communication protocols. · Package and deliver finalized documentation to Service Sales/Project Managers. 7. Regulatory & Compliance Assurance · Confirm with Engineering that all compliance requirements (UL, CE, ASHRAE, refrigerant regulations, etc.) are fulfilled. · Ensure all technical documentation, certifications, and manuals are updated accordingly. 8. Engineering Change Management · Track and communicate design revisions, schematic updates, and validation requirements. · Coordinate testing, technician training, and service bulletin creation as needed. 9. Cost & Schedule Coordination · Assist in compiling cost estimates for engineering hours, materials, and tooling. · Monitor project timelines from design through production and rollout. 10. Stakeholder Communication · Facilitate communication across internal teams: Mechanical, Electrical, Controls, Procurement, Manufacturing, and Scheduling. · Ensure external communication is routed through the appropriate channels (e.g., Service Sales for customers, Procurement for suppliers). 11. DCSI Coordination · Process Engineer & Technician time for site travel. · Attend planning meetings for IST and Pre-IST needs for the team. · Work with the Senior Field Technician to determine what resources are available and where needed. Success in this Role Requires: · Strong organizational and communication skills. · Ability to manage multiple projects and priorities simultaneously. · Technical understanding of HVAC systems, controls, and manufacturing processes. · Collaborative mindset with a focus on cross-functional teamwork. Job Qualifications: The Request for Engineering (RFE) Coordinator role is focused on managing engineering change requests, coordinating cross-functional input, and ensuring timely and accurate documentation and communication. Minimum Qualifications for RFE Coordinator Education · Associate or bachelor's degree in engineering, Engineering Technology, Business Administration, or a related field. · Coursework or certification in project management or technical documentation. Technical & Process Knowledge · Familiarity with HVAC systems or industrial equipment (basic understanding) · Knowledge of engineering change processes (RFE, ECN, ECR) · Experience with Bill of Materials (BOM) and part lifecycle management · Understanding of product development and manufacturing workflows Systems & Tools · Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) · Experience with ERP systems (e.g., SAP, Oracle) and PLM tools (e.g., Windchill, Teamcenter) · Ability to read and interpret engineering drawings and specifications · Experience with document control systems and version tracking Project Coordination Skills · Strong organizational and time management skills · Ability to track multiple RFEs and follow up with stakeholders · Skilled in preparing reports, summaries, and presentations · Attention to detail in reviewing technical documentation Communication & Collaboration · Effective written and verbal communication skills · Ability to work with cross-functional teams (engineering, procurement, manufacturing, quality) · Comfortable facilitating meetings and coordinating feedback Other Requirements · Legal authorization to work in the country of employment · Willingness to learn technical concepts and systems · Experience in a regulated industry (e.g., HVAC, automotive, aerospace) Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

We are seeking a highly experienced Information Technology (IT) Business Systems Manager with in-depth expertise in Viewpoint Vista, the leading ERP platform for construction management. This role will be responsible for the ongoing administration, optimization, and support of the Viewpoint Vista system, ensuring seamless integration with other business applications and aligning system capabilities with organizational goals. The ideal candidate will be a problem-solver, collaborator, and strategic thinker who thrives in a dynamic environment, and is passionate about leveraging technology to improve operational efficiency. Essential Functions: * Lead the Branch Business Applications Administration team in administering and maintaining Viewpoint Vista, including user access, system configuration, security settings, and updates. * Serve as the primary subject matter expert on all aspects of the Viewpoint Vista ERP system. * Manage and support system integrations with third-party applications (e.g., Procore, HRIS, payroll, document management, GCPay, etc.). * Collaborate with business unit Information Technology leads and stakeholders across departments (Finance, Project Management, HR, Operations) to gather business requirements and translate them into technical solutions. * Design and implement custom reports, dashboards, workflows, and process improvements within Vista. * Lead or assist with Vista upgrades, patches, and enhancement initiatives. * Perform regular system audits to ensure data integrity, security, and compliance. * Train end users and create user documentation, SOPs, and best practices. * Troubleshoot and resolve system issues efficiently, escalating to Viewpoint support or third-party vendors when necessary. * Monitor system performance and proactively identify areas for improvement. * Participate in cross-functional IT/business projects as a Vista SME. * Stay up to date with Viewpoint product developments, industry trends, and construction ERP best practices. Requirements: * 3+ years of experience administering Viewpoint Vista in a mid-to-scale construction or engineering organization. * Strong understanding of Vista's modules including Job Cost, General Ledger, AP/AR, Payroll, Project Management, and Purchasing. * Experience with Viewpoint Vista's SQL database, Crystal Reports, and/or SSRS. * Solid understanding of business process workflows in construction accounting and operations. * Excellent problem-solving and analytical skills. * Strong verbal and written communication skills. * Experience working with cross-functional teams in an enterprise environment. Preferred: * Bachelor's degree in information systems, Business Administration, or a related field. * Experience with Trimble Suite 1, Vista Web, Viewpoint One, or other cloud-based Viewpoint products. * Familiarity with scripting tools, AgilePoint, API integrations, Ryvit, and other middleware platforms. * Project management experience or certifications (e.g., PMP, Agile). Travel Travel is to and from branch office locations in VA and NC Work Environment While performing duties on this job, the Director will be exposed to the typical business office environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use their hands and fingers to type on a keyboard and/or office phone and to sort through business files. They are frequently required to sit, stand, walk, talk, and hear. They must be able to lift up to 25lbs. Specific vision abilities include close vision, midrange vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type This is a full-time position which will typically involve 40 hours per week. AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Nearest Major Market: Roanoke Apply now " Find similar jobs: Branch Group Information Technology * Careers Home * View All Jobs * Benefits * Life at Branch * Programs * branchgroup.com * * * Copyright 2025

Skills: Experienced CISCO professional (Cisco equipment configuration, enabling Ports, managing IP addresses, Solve network related issues etc) Configure router, switches and access point for LAN, WLAN and WAN. Support end user with tickes Perform technical maintenance Support cabling activities done by external vendor Provide out of office/on-call support as well Work is done during the first shift, but the plant runs three shifts. Significant changes are required to be on Sunday, No travel required Overtime required occasionally This professional will work with a very skilled technician; it is required experience to leverage the communication Network and Telecom Network Connectivity ADDITIONAL SKILLS: Experience configuring CISCO switches, routers, and access point Previously a member of network support team CISCO training participation CCNA/CCNP certificate is a plus Participated in a project to implement CISCO network components

Serve as a technical expert and administrative IT support helping to create a strong information technology foundation for the President, Executive Vice President and Chief Operating Officer, and Executive VP and Provost senior management areas. Provides technical support including installing, maintaining, troubleshooting, and upgrading desktops, laptops, printers, peripherals, mobile devices and projection computer hardware and software, for supported offices. Assists with designing automated computer installation processes to reduce install times. Performs troubleshooting efforts for major hardware or software problems and works with vendors to return defective products for service. Provides polite, professional, courteous customer service to users. Responds to user needs via phone calls, tickets, and emails. Deals with confidential and sensitive information in an appropriate manner and in accordance with university policies and procedures. In addition, the End User Support Specialist gathers and manages information needed for maintenance of departmental system documentation and inventory databases. Performs other IT related work as assigned. Required Qualifications • A bachelor's degree in Business Information Technology, Computer Science or a related field or related equivalent experience • Experience with computer system administration tools such as BigFix, Microsoft SCCM, etc • Experience working in a Windows Active Directory environment • Experience with mobile device management platforms such as JAMF • Experience with Windows and Mac operating systems • Experience in an IT support or help desk environment • Experience with ticketing systems such as ServiceNow, TeamDynamix, etc • Demonstrated ability to interface with end users over the telephone, via email or in person to effectively communicate problem status and resolutions • Good interpersonal, customer support, verbal and technical writing skills tailored to a level appropriate for the intended audience • Ability to operate independently and without supervision to accomplish organizational goals and objectives • Comprehensive knowledge of PC hardware, software and printing • Ability to effectively analyze, research and resolve technical problems • Must have a valid motor vehicle operator's license to travel and transport equipment to various work sites across campus Preferred Qualifications • Experience in IP Security, Windows Firewall and knowledge of desktop security best practices • Experience with automated image deployment • Experience with Windows roaming profiles and file redirection • Experience working in a state and/or university environment Pay Band 4 Appointment Type Regular Salary Information Salary range of $48,000-$52,000 Review Date 11/18/2024 (open until filled) Additional Information The successful candidate will be required to have a criminal conviction check. This position is not able to provide employment sponsorship at this time. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Zach LaCroix at *************** during regular business hours at least 10 business days prior to the event.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Customer Value Agreement (CVA) Analyst. The CVA Analyst is responsible for working in coordination with the Fleet Services, CVA, Product Support and Sales teams to assist with quote entries for CVA Agreements (Parts Kits, PM's, and TM&Rs), PSE's (Rebuilds, Undercarriage) and Opportunities generated from Condition Monitoring (Inspections, Recommendations from Fleet Monitoring). Seeking candidates with High school diploma or equivalent; Strong mechanical aptitude, with heavy equipment experience preferred. Requirements for the CVA Analyst position include: * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Must be able to function well in a fast-paced environment. * Proficient or with a strong aptitude to learn, Microsoft Office Suite or related software. Caterpillar CVA Tracking systems, DBS, BMTS, SalesForce. * Strong analytical aptitude. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the CVA Analyst job, including regularly being required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities - are encouraged to apply. Carter Machinery is a drug-free workplace.

Apex Systems, the 2nd largest%?20IT staffing company, is seeking a Helpdesk Support Analyst%2? 0to join our clients growing team in Lynchburg, VA. %3? B This is a great opportunity to work for a large and ra? pidly growing company that will offer to expand your sk? illset both professionally and technically from working with a%2? 0highly experienced team. Technical Support Analyst Apex Systems, the 2nd largest IT staffing company, is seeking a Helpdesk Support Analyst to join our clients growing team in Lynchburg, VA. This is a great opportunity to work for a large and rapidly growing company that will offer to expand your skillset both professionally and technically from working with a highly experienced team. Job Title: Helpdesk Support Analyst Terms: Longterm contract with the potential to hire Essential duties and responsibilities: * Responsible for Tier 1 and 2 software and hardware support. * Provides technical advice, guidance and informal training to customers 20using hardware and software programs. * Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults? and symptoms using established processes and procedures. ? ; * Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. * Maintains knowledge database and call tracking database to enhance quality of problem resolutions. * Works in a team setting, sharing information and assisting others with calls. Helpdesk Support Analyst Long term contract with the potential to hire Essential duties and responsibilities: * Responsible for Tier 1 and 2 software and hardware support. * Provides technical advice, guidance and informal training to customers using hardware and software programs. * Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. * Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. * Maintains knowledge database and call tracking database to enhance quality of problem resolutions * Works in a team setting, sharing information and assisting others with calls. EEO Employer Apex Systems is a? n equal opportunity employer. We do not discriminate or allo? w discrimination on the basis of race, color, religion, ? creed, sex (including pregnancy, childbirth, breastfeeding,%?20or related medical conditions), age, sexual orientation,%2? 0gender identity, national origin, ancestry, citizenship, ge? netic information, registered domestic partner status, marital%2? 0status, disability, status as a crime victim, protected v? eteran status, political affiliation, union membership, or a? ny other characteristic protected by law. Apex will consider%2? 0qualified applicants with criminal histories in a manner consis? tent with the requirements of applicable law. If you have ? visited our website in search of information on employment opp? ortunities or to apply for a position, and you require an%?20accommodation in using our website for a search or applicati? on, please contact our Employee Services Department at employeeservices? @apexsystemsinc.com or ************. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Lynchburg, VA, US Job Type: Date Posted: October 29, 2025 Similar Jobs * IT Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician * CAD Technician - CAD Technician * Service Technician

Our Employee Value Proposition Critical to the needs of our IT Department, the IT Support Technician will be responsible for serving business end-user needs via our internal ticketing system at our Phoenix, AZ office. The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary and comprehensive health insurance benefits. We are committed to professional development and growing our business. We are looking for a professional with a growth mindset who desires a progressive career move for a long-term period. Core Responsibilities * Device imaging, configuration, and setup for new hires across North America. * Maintaining and updating Asset Management systems across companies for end user devices * Utilize existing knowledge and service strategy to mitigate software, hardware, and networking issues. * Troubleshoot and resolve all IT issues via phone, web, and in-person channels while meeting set SLAs. * Service Desk knowledge base management. Creating, updating, and improving support procedures. * Maintain accounts, software, and hardware compliance to meet IT security standards. * Support ongoing yearly hardware refresh projects, IT asset tracking, maintenance, and scheduling. * Execute business support standards, processes and procedures, and guidelines for incident management. * Work closely with the IT Service Delivery Manager to recommend and implement process improvements. * Proactively learn and train other staff members in new product and service technologies. * Engage with remote team members for support when needed. * Working knowledge of the ITIL framework. Work Experience 2+ Years of IT Computer Support experience required. Education/Training High School Diploma Specialized Knowledge Certificates & Licenses A+ certification preferred but other industry certifications considered Software & Technology Skills MS Office 365 Suite, Active Director (on prem and cloud), O365 Admin, Entra, ServiceNow, TeamViewer, Citrix, Intune, Threatlocker, Zscaler, and CAD application knowledge.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit