Information technology professional jobs in Rochester, NY - 240 jobs

Requirements Prior experience in Information Technology with Tier-1 help desk support or tier level 1 support

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

SummaryWe are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our CIC Wireless Technical Support team in Rochester, NY. This position provides Level 2 post-sales technical support for GE Vernova's wireless communications portfolio. The successful candidate will be responsible for providing technical support and maintenance for our wireless and wired network infrastructure product lines, including 5G, Fiberoptic, and LTE technologies. This role requires a deep understanding of network systems, exceptional problem-solving skills, and the ability to work collaboratively in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering experts. The successful candidate will help resolve customer issues, replicate field problems in lab environments, and contribute to process improvements across the NAM support organization. Functions with some autonomy but guided by established policies or review of end results.Job Description Essential Responsibilities: Provide ongoing technical support and case management daily through phone, email, and other forms of communication. Investigate technical problems, reproduce issues as required, and interface with Product Line teams to drive customer issues to closure, in a timely manner with a positive outcome Facilitate the Return Material Authorization (RMA) process by validating reported failure symptoms and liaising with repair operations. Track, update, and maintain accurate RMA status records throughout the repair cycle. Collaborate with the Service Repair Organization to ensure customer satisfaction and review repair reports prior to customer release. Troubleshoot hardware, firmware and software issues reported by customers; identify root causes through system logs, configuration review, and test replication. Configure, test, and validate RF and IP-based network setups including routing, VPNs, VLANs, NAT, and basic QoS settings. Collaborate with L3/L4 engineering Teams for escalated investigations, ensuring comprehensive problem documentation. Assist with firmware upgrades, device provisioning, and remote network diagnostics to restore customer operations quickly. Document troubleshooting findings and contribute to knowledge base articles, FAQs, and training material for internal and external teams. Participate in process improvement and KPI reporting activities, ensuring timely, accurate, and professional case management. Maintain a high standard of customer communication, setting clear expectations and providing regular status updates. Flexible to work on-call, after hours support or modified hours of work to support customer. Required Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical discipline (or equivalent technical experience). Minimum 1-2 years of experience in technical support, field service, or network operations with RF, wireless, or IP networking systems. Working knowledge of network fundamentals: IP addressing, subnetting, routing, switching, VPN, and firewall concepts. Familiarity with diagnostic tools such as Wireshark, ping/traceroute, or terminal-based interfaces. Strong written and verbal communication skills in English with a focus on customer clarity and professionalism. Ability and willingness to travel up to 15% for customer meetings, training, and internal collaboration. Desired Characteristics Hands-on experience with industrial or utility-grade wireless products (UHF/VHF, cellular, or unlicensed bands). Basic understanding of 4G LTE architecture (EPC, RAN, SIM provisioning). Knowledge of cybersecurity basics: encryption, authentication, and certificate management Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $72,400.00 and $108,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on November 19, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Provide exceptional technical support services to customers, resellers and channel partners worldwide, resulting in a high level of customer satisfaction. Work closely with other internal departments such as operations, engineering and sales. Responsibilities: Answer incoming phone calls to the support team, ensuring all customer contacts are thoroughly documented using an incident management system. Respond to new tickets raised in an incident management system, providing USEFUL update to the customer within SLA. Manages multiple tasks in a fast-paced environment using strong problem-solving skills, priority decisions and time management. Replication, documentation and escalation of any support ticket. New login creation, account modifications, login deletions and password resets. Review and update of known issues, knowledge bases and wiki pages to support any ticket. Application of SQL patches for FinTech & Vision clients. Database restoration using AutoUTL (FinTech & CaleroMDM). Upgrades and patching of Connect clients (with assistance). Expansion of knowledge around Calero‘s entire product suite (FinTech, Calero.com, Connect, CaleroMDM and Pinnacle). May be required to support customers worldwide via live phone call in a 24/7 environment, as well as provide after-hours support dependent on demand. Education: Bachelor's degree in Computer Science preferred; Consideration may be given to a candidate with a degree in lieu of experience. Experience and Training: 1-3 years customer tech support experience preferred Technical Knowledge: An individual who can work under pressure, communicate efficiently and provide alternative solutions is likely to succeed. Knowledge of databases and SQL/Oracle Ability to learn new technologies at a fast rate. Effective communication skills; oral and written Extremely detail oriented Good understanding of telecommunication expense management or market data industries preferred

Job Description Provide exceptional technical support services to customers, resellers and channel partners worldwide, resulting in a high level of customer satisfaction. Work closely with other internal departments such as operations, engineering and sales. Responsibilities: Answer incoming phone calls to the support team, ensuring all customer contacts are thoroughly documented using an incident management system. Respond to new tickets raised in an incident management system, providing USEFUL update to the customer within SLA. Manages multiple tasks in a fast-paced environment using strong problem-solving skills, priority decisions and time management. Replication, documentation and escalation of any support ticket. New login creation, account modifications, login deletions and password resets. Review and update of known issues, knowledge bases and wiki pages to support any ticket. Application of SQL patches for FinTech & Vision clients. Database restoration using AutoUTL (FinTech & CaleroMDM). Upgrades and patching of Connect clients (with assistance). Expansion of knowledge around Calero‘s entire product suite (FinTech, Calero.com, Connect, CaleroMDM and Pinnacle). May be required to support customers worldwide via live phone call in a 24/7 environment, as well as provide after-hours support dependent on demand. Education: Bachelor's degree in Computer Science preferred; Consideration may be given to a candidate with a degree in lieu of experience. Experience and Training: 1-3 years customer tech support experience preferred Technical Knowledge: An individual who can work under pressure, communicate efficiently and provide alternative solutions is likely to succeed. Knowledge of databases and SQL/Oracle Ability to learn new technologies at a fast rate. Effective communication skills; oral and written Extremely detail oriented Good understanding of telecommunication expense management or market data industries preferred

The Exp Customer Experience Program Management Professional is responsible for administering and optimizing Honeywell's Project Management System (PMS), coordinating 2-6 week customer engagements, and supporting operational excellence across Advanced Services. This role acts as a primary contact for clients and internal stakeholders, ensuring smooth project execution, effective resource allocation, and accurate performance reporting. YOU MUST HAVE Bachelor's degree in business management, information systems, or related field. 5 plus years of direct customer-facing experience (design, development, support, or service). Experience with CRM tools and strong proficiency in SAP and Microsoft Suite. Effective project management, analytical, and organizational skills. Demonstrated ability to lead and facilitate cross-functional meetings. Strong verbal and written communication skills. Understanding of cost estimating principles, project scheduling, and requirements gathering. Ability to interpret software requirements documents and assess cost/scope impacts of changes. WE VALUE Strong customer service orientation with ability to cultivate long-term relationships. Excellent interpersonal and collaboration skills. Professional presence consistent with a world-class service organization. Ability to work independently while contributing effectively to team objectives. Strong written, verbal, and presentation skills tailored to diverse audiences. Ability to build positive, cooperative working relationships across all levels. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (******************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: January 27, 2026 The salary range for this position is ($70,200 - $87,000). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (******************************** THE BUSINESS UNIT Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click here (**************************************************************** KEY RESPONSIBILITIES Serve as the program manager and system champion for the Advanced Services PMS platform (Cora), ensuring full adoption and operational consistency. Apply a structured project management methodology for engagements across all Advanced Services departments. Coordinate all logistics and documentation for customer projects. Act as the PMS “super user,” ensuring proper usage, data integrity, and continuous improvement. Serve as a primary point of contact for customers and resellers regarding project milestones and installation status. Identify and lead cross-functional initiatives to improve efficiency and optimize business processes. Prepare and maintain management reporting including sales metrics, delivery metrics, and operational KPIs. Facilitate communication and issue escalation regarding scheduling conflicts, capacity constraints, or performance risks.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 211 White Spruce Blvd, Suite 1, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500057 SMH Med Oncology - Interlakes Work Shift: UR - Day (United States of America) Range: UR URCF 214 H Compensation Range: $36.87 - $47.93 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: General Purpose The Technical Specialist is responsible for the timely and accurate reporting of results, maintenance and troubleshooting of laboratory instrumentation, development of new procedures and instruments, writing/updating of procedure manuals, training of staff, providing both clinical and administrative supervisory support and manages inventory of supplies/reagents. Also responsible for the performance of all the duties of a Clinical Technologist III and IV, as needed. Key Responsibilities Performing the duties of a Clinical Tech IV Maintenance and troubleshooting of instruments/procedures; documentation of essential information such as calibration data, calibration verification, and reagent lots, etc. Training of technologists and technicians on new procedures/instruments and monitors/evaluates competency of lab staff. Monitoring and ordering of reagents/supplies Workup of new instruments/procedures; writing/updating of procedure and safety manuals Coordinates and monitors QC trends Provides technical guidance to internal staff and external customers regarding appropriate laboratory assays to meet research objectives Participates in activities supporting laboratory operations, including protocol and system validation and industry and regulatory audits Travel to multiple laboratory locations to support clinical laboratory operations. Education/Experience Any of the following: MS in Clinical Chemistry, or related science and at least 3 years of relevant clinical laboratory experience. BS in Medical Technology and at least 6 years of relevant clinical laboratory experience. BS degree in Chemistry, Biochemistry, Biology and at least 7 years of relevant clinical laboratory experience. AAS with a total of 90 credit hours (per NYS distribution requirements) and at least 7 years of relevant clinical laboratory experience. New York State License to Practice in the Clinical Laboratories The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

GMM Pfaudler US Inc is a leading supplier of highly engineered glass-lined critical equipment and process systems for global energy, chemical and industrial markets. Full-time employees are eligible for Medical, Dental, Vision, Life Insurance and Disability coverage. We also offer a 401(k) Plan with employer match and safe harbor contribution, as well as Vacation, Holidays, Tuition Reimbursement and professional development opportunities. Primary Responsibilities User & Helpdesk support Provide day-to-day assistance to the user community answering questions, providing hardware & software support training and resolving individual issues. Provide user support for Microsoft Office 365 Provide user support to shared network resources Assist with individual software installation & setup Maintain user onboarding and separation processes for account maintenance Work within the Helpdesk ticket system to address and correct hardware & software break/fix events. PC network support Maintain PC assets for performance, security, stability and software updates. Track all PC assets via internal tracking application Printing support Maintain operation of networked and individual printing devices including supplies and repair via external services. Manage print server functionality. Provide user support to shared network devices Mobile device support Where applicable, provide mobile device support for smart phones & tablets. Assist users with setup and operation of devices Technical requirements Knowledge of Microsoft Windows PC operating systems Knowledge of Microsoft Active Directory Domain services Knowledge of IP V4 & IP V6 ethernet networking principles with a basic understanding of switching and routing Knowledge of Microsoft Office 365 product portfolio Qualifications IT related degree or job experience with professional certification preferred. Minimum 5 years full-time with manufacturing or IT services organization preferred. Excellent customer service abilities and proficient in soft skills such as: verbal, interpersonal, listening, time management, analytical & problem solving and professionalism. Employer's Disclaimer: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job posting in no way states or implies that these are the only duties to be performed for this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise. GMM Pfaudler US Inc provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation or any other characteristic protected by federal, state, or local law.

Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week) Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months) The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training

Withum is a place where talent thrives - where who you are matters. It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Explore different industries. Learn new skills. Connect with our diverse teams of professionals to gain insight into the career you envision. Your Career Starts with You. Experience the Transformative Power of Withum Plus You - that's the Power in the Plus! We are currently seeking a Service Technician to support our IT operations for two of our offices. They are located in Rochester and Batavia, NY. Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and servicing in a mentoring role for all IT Team Members at the Generalist level. Withum's brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. How You'll Spend Your Time: Daily monitoring of the incident management system (ITSM) to ensure tickets are distributed and addressed in a timely manner Timely acknowledging support requests Documenting, tracking, and resolving issues within published service level agreements Documenting and tracking hardware distribution via firm asset management software (ITAM) Effectively communicating support efforts and resolutions Providing 2 nd and 3 rd level hardware, software, and fundamental networking support Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform Acting as an onsite representative for technology initiatives Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities Working closely with members of the IT team to ensure successful completion of technology projects throughout the Firm Seeking and creating opportunities of growth through automation, innovation and process improvement Other responsibilities may be assigned as needed Completing all required CPE learning hours and yearly goals effectively and timely The Kinds of People We Want to Talk to Have Many of the Following: Minimum 3 years working experience in related support service field Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired) Experience supporting end-users in a Microsoft environment Strong working knowledge of but not limited to - Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint and Outlook Associates degree in an IT related field or combination of education and technical training required Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification Experience troubleshooting computer and mobile device hardware Foundational knowledge in video conferencing and audio-visual hardware Understanding of networking fundamentals Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix Self-motivated and dedicated to continual personal and professional improvement Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff Flexibility to adapt quickly to change within the Firm and within the accounting industry Must be able to work extended hours when required Ability to lift up to 50lbs Experience working in a public accounting, or other professional services, firm a plus Willingness to travel to remote offices as needed The compensation for this position ranges from $60,000 - $70,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual's skills, experience and qualifications. For additional information on our benefits, visit our website at ******************************** #LI-NN1 WithumSmith+Brown, PC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, (including pregnancy), genetic information, marital status, domestic partnership status, familial status, affectional or sexual orientation, gender identity, citizenship status, national origin, disability or handicap, veteran status, weight, height, or any other classification protected by federal, state, or local law.

The Technical Specialist is responsible for supervising students and assisting faculty and the Chairperson in all phases of the nursing practice laboratory and selected other phases of the Nursing Department activities The Technical Specialist also performs essential to the achievement of the departmental goals as well as participates in selected other phases of Nursing Department accreditation activities FLCC is committed to diversity equity and inclusion and strives to provide an environment that embodies these principles We strive to attract talented personnel from diverse backgrounds and traditions particularly of race and ethnicity gender gender identity sexual orientation nationality culture religion worldview and physical and mental abilities As such applicants from historically under represented groups are highly encouraged to apply This is a 10 month position Qualifications Educational Background RN Bachelors Degree in nursing preferred Experience Recent hospital clinical experience necessary Knowledge of simulated hospital laboratory and audiovisual equipment including the operation of computers Familiarity with budgeting and data collection desirable Specific Responsibilities Assists in creating a realistic Nursing Laboratory patient unit environment for laboratory sessions Collaborates with faculty with lab experience development activities Prepares computer medication carts for faculty and student use during practice simulation sessions and competency testing Sets up displays for use in college lab classrooms and display cases Collaborates with faculty and the Nursing Lab Coordinator to prepare the laboratory to meet faculty equipment and environmental needs for skill demonstrations Assists in maintaining order and proper care and disposal of supplies and equipment at all times This includes setting up lab prior to each semester and closing lab following each semester; includes moving and lifting heavy items Assists with coordinating multi media and computer software materials related to skill demonstrations for all nursing students and faculty Assists students as needed with minor lab equipment malfunction initiates routine lab equipment maintenance Prepares computer medication carts for faculty and student use during practice simulation sessions and competency testing Assists in the daily use and preparation of all lab related activities Set up and tear down of lab for groups between daily lab and simulation sessions Coordinates and is responsible for materials for nursing college labs Assists Media Production with the filming of skill demonstrations Maintains confidentiality of data eg student simulation performance student profiles grades clinical information and budget information Orders lab supplies media programs and equipment while maintaining records inventory and budget balance This includes contact with outside simulation equipment vendors Provides proper storage of and collaborate in maintenance and repair of lab equipment Reinforces skill techniques as demonstrated by faculty to students one on one and in small group settings during practice sessions Assists in maintaining files of student competency sheets and distributes handouts for student use in lab Assist in orientation and instruction to nursing students and nurse faculty of Nursing Lab equipment and monitors use of equipment Participates in or leads tours of nursing laboratory Administrative support Attends level team meetings and department meetings for continuity of the program Assists with annual budgetary input and preparation ie maintains catalog of up to date resource material and obtains comparative price quotes Assists faculty with and maintains copies of travelconference clinical vouchers Assists Chairperson in gathering data for required NY State Education Department and Accreditation Commission for Education in nursing reports Participates in departmental committee and accreditation committee work Serves on departmental and college committees Supervises student employees within department Assists Nursing Club advisor with activities Maintains up to date accreditation related data base for program review Assists with management class cohort social media accounts as needed Assists with registration of nursing students as assigned Develops sign up sheets for various student activities ie simulation and collaborative groups Assists with tracking student compliance with CPR and Child Abuse and any other assigned mandatory education Assists in tracking lab attendance Assists with recruitment efforts as requested by Chairperson Participates in professional development activities Benefits and salary range Applicants receiving benefits through the New York State Retirement System should review state regulations regarding post retirement employment This position is not eligible for employment under a Section 211 waiver Competitive starting salary in the range of 43391 to 45560 and is commensurate with qualifications A flexible work schedule is available upon successful completion of training This position follows a hybrid model with a combination of on site and remote work NYS retirement or Optional SUNY Retirement Program SUNY Voluntary Savings Plan Comprehensive Health and Dental Insurance through Excellus BCBS FSA 21 days of annual leave 12 sick days and 135 holidays annually FLCC Tuition Waiver for employee and dependents Tuition assistance 4 year institutions Special Notes Visa sponsorship is not available for this position If you currently need sponsorship or will need it in the future to maintain employment authorization you do not meet eligibility requirements Application Instructions Applicants interested in applying MUST submit the following documents via online ResumeCv Cover letter Applications will only be accepted online Finger Lakes Community College does not discriminate against any employee applicant for employment student or applicant for admission based on an individuals race color national origin religion creed age disability sex gender identification gender expression sexual orientation familial status pregnancy predisposing genetic characteristics military status veteran status domestic violence victim status criminal conviction or any other category protected by law The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR I57BOMszEW

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus, however, we will train.

Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k The Help Desk Administrator position is primarily responsible to ensure all employees' help desk related concerns are attended to on a timely basis and to assist with the company's internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis. Duties & Responsibilities: Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate Provide internal end-user support and training for Windows-based desktops, software and peripherals Generate and update support documentation User on-boarding and off-boarding Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity. Ability to evaluate new technology for compatibility with current system, processes and procedures Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning Maintains asset tracking and IT inventory Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical Assist with application, hardware or system rollouts as needed Qualifications/Experience: Strong technical skills with PC's Ability to explain technical concepts to non-technical users with approachability and empathy Experience with installing and troubleshooting hardware and software issues. Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP) Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems. Experience and knowledge with email system fundamentals. Experience with Wi-Fi technology and standards. Excellent communication, time management and organizational skill with strong attention to detail. Ability to solve problems and interpret variables in situations where only limited standardization exists Ability to learn and support new applications Self-motivated and able to work without direct supervision or as part of a team. A+, Net+ or MCP certifications are a plus. Tools & Equipment: PC, printer, telephone, fax machine, copier, and other office equipment.

Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k The Help Desk Administrator position is primarily responsible to ensure all employees' help desk related concerns are attended to on a timely basis and to assist with the company's internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis. Duties & Responsibilities: Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate Provide internal end-user support and training for Windows-based desktops, software and peripherals Generate and update support documentation User on-boarding and off-boarding Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity. Ability to evaluate new technology for compatibility with current system, processes and procedures Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning Maintains asset tracking and IT inventory Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical Assist with application, hardware or system rollouts as needed Qualifications/Experience: Strong technical skills with PC's Ability to explain technical concepts to non-technical users with approachability and empathy Experience with installing and troubleshooting hardware and software issues. Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP) Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems. Experience and knowledge with email system fundamentals. Experience with Wi-Fi technology and standards. Excellent communication, time management and organizational skill with strong attention to detail. Ability to solve problems and interpret variables in situations where only limited standardization exists Ability to learn and support new applications Self-motivated and able to work without direct supervision or as part of a team. A+, Net+ or MCP certifications are a plus. Tools & Equipment: PC, printer, telephone, fax machine, copier, and other office equipment.

We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you'll answer inbound calls and e-mails in a call center environment in order to provide technical support to user. To be considered for this position, please have HS Diploma and a minimum of 2 years in call center client service or technical support environment. Does this describe you? Apply today! Position Details: Full time M-F schedule days Provides problem analysis and resolution Provides inbound and outbound customer service Researches and resolves complex client or field issues Maintains and updates all client information in all systems Maintains a high level of customer service and client retention Competitive hourly rate One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

FLSA Status: Exempt About QED Technologies: QED Technologies is a leading capital equipment manufacturer serving the precision optics industry. Our innovative solutions enable the production of high-quality optical components with superior accuracy. We are committed to driving future growth through innovation, excellence, and customer satisfaction. Summary We are seeking an experienced Network Engineer to join our growing IT team. This role is crucial for maintaining and enhancing our network infrastructure, ensuring seamless connectivity and security across our organization. The ideal candidate will have a strong background in Cisco and Meraki networking equipment and also be versatile enough to handle various IT tasks, including server administration and end-user support. Excellent communication skills and problem-solving abilities are essential. Essential Duties and Responsibilities include the following. Other duties may be assigned. Design, implement, and manage network infrastructure using Cisco, Meraki, and Fortinet equipment, including firewalls, switches, and routers. Monitor network performance and security, and take proactive measures to prevent issues. Maintain documentation of network configurations, procedures, and policies. Collaborate with the rest of the IT team to develop and implement IT policies and procedures. Help to perform routine maintenance and upgrades on servers and other devices. Help to manage Microsoft 365, Azure, and virtualization environments. Help to provide IT support for end-users, including troubleshooting and resolving network, hardware, and software issues. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B.S.) from four-year college or university in Computer Science, MIS, Information Technology, or in another related discipline if applicant has sufficient IT experience; or equivalent combination of education and experience. Minimum of five (5) years industry experience. Required Skills To perform this job successfully, an individual must have: Extensive experience with Cisco, Meraki, and/or Fortinet networking equipment. Strong knowledge of networking protocols, firewall management, and network security. Demonstrated proficiency for understanding IT concepts such as identity, security, compliance, networking, databases, APIs, etc. Demonstrated proficiency for critical thinking and troubleshooting. Excellent communication skills. Excellent project management and time management skills. Other Desired Engineering Skills and Abilities The following skills, although not required, will be considered a plus when evaluating a candidate: Relevant certifications (e.g., CCNA, CCNP, Meraki CMNA) are a plus. Experience with CMMC 2.0 and NIST 800-171/DFARS controls is a plus Experience with Microsoft Dynamics Business Central and/or Dynamics CRM is a plus Experience with Microsoft Power platform (PowerBI, PowerApps, Power Automate) is a plus Travel , domestically and internationally may occasionally be required ( QED Technologies is an Equal Opportunity Employer.