Information technology professional jobs in Sacramento, CA - 442 jobs

Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits Competitive compensation, paid weekly Retirement Savings Plan - 401(k) including company contributions and matching funds Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Wellness Programs (Raley's Healthy Lifestyles) Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) Health Savings Account Corporate store and discount programs (10% off groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc. Employee Assistance Program (free financial, legal, and mental health services) Charitable contribution opportunity and volunteer time off and community events Pop up grocery market All you can eat fruit bar Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $24.75/Hr. Expected Maximum Pay Rate USD $31.25/Hr. Responsibilities What You Will Do As a Technical Support Specialist I, you will be part of our on-site Technical Assistance Center (TAC) Team, which is responsible for coordinating, diagnosing and troubleshooting incoming employee calls. This team of super stars provides 24-hour support services to employees with technical problems and I.T. issues involving desktop, laptop or network services connection. This is an opportunity for you to apply your knowledge of PC hardware, software, and systems and networks. Your attention to detail and customer service approach will allow you to communicate effectively to understand the problem and explain its solution. How You will Make a Difference You will provide timely resolution of problems or escalation on behalf of the internal customer to appropriate IT technical staff. Serve as the first point of contact for customers seeking technical assistance over the phone, email, or instant message. Determine and document best solutions based on the issue and details provided by the customer. Identify and escalate situations requiring urgent attention. Follow standard help desk procedures. Provide case status updates to management and end-users, and inform management of reoccurring problems. Support and maintain effective relationships with users. Develop, document and implement standard operating procedures and customer service guidelines relating to IT support. Monitor and respond to system operating errors to ensure accuracy of processing and recording. Administer help desk software. Maintain records of processing problems and actions taken to correct problems. Log events of shift, including system malfunctions and disruptions, into turnover log and create shift report for supervisor. Qualifications Who You Are You are committed to a culture of respect and inclusion, valuing others for who they are and the unique contributions they make. You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong technical background in information systems Must Haves BA/BS in Computer Science or related discipline preferred, or the equivalent combination of education and experience related to analytical and/or system support. Minimum of one (1) year of technical support experience related to analytical and/or system support, or the equivalent combination of education, training and experience. Computer literacy in helpdesk tools, spreadsheet, database, presentation, and work processing software. Basic understanding of networking concepts. Ability to organize, prioritize and manage multiple assignments, and meet tight deadlines. Demonstrated ability in customer service, accuracy of work and attention to detail. Ability to follow verbal and written instructions. Ability to work independently and in a group environment and develop and maintain effective communication and working relationships with all customers. Your flexibility and open availability is required to support our Distribution center which is open 24-hours a day, 7-days a week. Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time: Work is performed in a business office environment. Occasional travel to outside locations or meetings may be required. Ability to work extended hours, as required, in support of the company's business need. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants: • No disciplinary action during the past 6 months. • You must upload a resume and answer all application questions.

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary: The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure. Essential Job Duties & Responsibilities: * Provide assistance for items escalated to level 2 help desk support. * Answer staff questions about all company-supported hardware and software. * Provide creative solutions for difficult, complex ongoing problems. * Document problems, resolutions, and activities for future reference. * Identify, analyze, and provide preventative solutions for problematic trends. * Recommend improvements to IT operations and processes. * Apply knowledge of enterprise-level, IT best practices. * Automate to improve quality and reduce overhead. * Provide technical training and new hire orientations as required. * Participate in projects, tasks, and responsibilities including emergencies. * Perform hardware and software installations. * Maintain inventory by placing orders and tracking hardware and software. * "Own" IT by having pride in your high-quality work. * Display absolute integrity and discretion in performing support responsibilities. * Other duties as assigned. Required Skills, Knowledge & Abilities: * Good interpersonal skills, including the ability to clearly communicate with less technical individuals. * Solid knowledge of general office software: Windows 10, 11, MS Office, etc. * Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. * Experience with desktop hardware, software applications, operating systems, and LAN connectivity. * Experience with Office 365 integration is a plus! * Ability to learn and support new software. * Microsoft certifications are desired, but not required. * 3-5 years of professional experience. $25 - $31 an hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems : UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools : Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages : C, C++, Java, HTML, XML. Scripting languages : Bash and Pearl Web Technologies : Servlets, JSPs, EJBs, JDBC. App Servers : IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers : Apache, IBM Http and Jakarta Tomcat Software Packages : MS Office Network Protocols : TCP/IP, UDP, DNS

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

We are seeking a skilled Systems and Cybersecurity Specialist to join our dynamic team. This hybrid role includes a mix of system administration and cybersecurity related functions and provides an excellent opportunity to learn and build your cybersecurity experience in a regulated environment. The Systems and Cybersecurity Specialist is responsible for the setup, configuration and administering of various on-premises and Cloud applications, as well as protecting an organization's computer systems, networks, and data from cyber threats. This role involves setting up servers and computers, providing support for technology partners and business users, performing wireless access point deployment and management, generating and managing certificates, and monitoring servers' performance and reliability. This position also involves working as part of a team assessing vulnerabilities, implementing security measures, monitoring for breaches, updates/patches, and responding to incidents to ensure the integrity, confidentiality, and availability of information systems. ESSENTIAL JOB FUNCTIONS: * System Management Setup, administration and management of various on-premises and Cloud systems. Administer and maintain systems in support of the business, configure applications to maintain adequate confidentiality, integrity, availability, and security. Evaluate, implement and support new technologies. * Security Management Develop, implement, and enforce security policies, protocols, and standards. Monitor networks, systems, and applications for unusual activity or potential threats. Perform regular security assessments and vulnerability scans to identify risks. * System & Application Security Collaborate with developers and IT teams to secure software and infrastructure. Perform penetration testing to evaluate system defenses. Ensure the secure configuration of servers, endpoints, and cloud environments. * Technical Support Provide technical support for users and business partners, implement fixes and patches as appropriate, troubleshoot technical issues, and remediate issues and vulnerabilities to optimize system performance. Provide Tier-2 technical support for business teams, as well as front-line support to users and departments. Provide support for business equipment, including networking, servers, computers and business systems. * Incident Response Investigate and respond to security breaches or cyberattacks promptly. Conduct root cause analysis and create reports detailing the incident and remediation steps. Implement measures to prevent future breaches, including updates and patches, and document standards as needed. * Threat Prevention Monitor events and logs including firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus, and various cybersecurity tools/solutions. Manage access controls and user permissions to minimize insider threats, maintain role-based access controls, and manage user accounts and groups across systems. Proactively identify and mitigate emerging security threats. * Compliance & Training Ensure compliance with industry regulations (e.g. NIST 800-171 and CMMC). Participate in training and help provide security training and awareness programs for employees. Maintain documentation for audits and compliance reviews. * Partner & Document Collaborate and work closely with business partners to document standards and configurations, plus communicate and share information effectively with team members. Create documentation and share knowledge to ensure efficient operations and business continuity. * Continuous Improvement Stay updated with the latest cybersecurity trends, tools, and technologies. Recommend and implement enhancements to existing security practices and tools. Conduct regular disaster recovery and business continuity testing. * Prioritization of Requests Manage and Prioritize support desk tickets and manage issues in partnership with technical specialists. GENERAL: Education & Experience: * Bachelor's degree in Cybersecurity, Information Technology, Computer Science, and/or related relevant practical career experience. * Security in Windows environment required, including Azure cloud environments. Experience with Government Cloud preferred. * 5+ years of relevant experience in Cybersecurity, IT, or a related role. * Professional certifications such as CISSP, CISM, CEH, or CompTIA Security is a plus. Technical Skills: * Strong understanding of security frameworks (e.g., NIST) and cyber tools. * Experience with Compliance * Hands-on experience with SIEM tools, firewalls, endpoint protection, and encryption technologies. * Strong knowledge of scripting (e.g. PowerShell) for security automation. * Knowledge of network protocols and architectures (e.g., TCP/IP, DNS, VPNs). * Excellent technical documentation skills and ability to create and maintain documentation related to configuration and management of systems. Soft Skills: * Analytical thinking and problem-solving skills. * Teamwork oriented. * Strong communication and ability to explain technical issues to both technical and non-technical team members. * Attention to detail and ability to prioritize tasks in high-pressure situations. * Excellent manual dexterity and hand-eye coordination. * Strong attention to detail and the ability to work with precision. * Effective verbal and written communication skills in English. * Ability to work independently as well as in a team environment. * Willingness to join and comply with union rules and regulations. * Preferred experience in assembly or manufacturing. * Ability to read and interpret blueprints and Mylar's. This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the Company. Applied Aerospace is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applied Aerospace is committed to working with and providing reasonable accommodation to individuals with disabilities or individuals who may need religious or medical accommodation. If you need accommodation because of a disability, medical, or religious reason for any part of the employment process you can notify the Human Resources Department, and your request will be reviewed.

One of our top fintech companies is looking to hire an IT Logistics Coordinator for their Roseville location. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Low Tech Requirements - 1-2 years of logistics/warehouse experience - Experience with IT equipment (laptops, desktops, shipping out parts/products, etc.) - Understands deadlines - Can't be afraid of technology (will be back up resource if computer needs support)

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices. Qualifications Mandatory Requirements 1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment. 2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams) a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A). b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A). Additional Information All your information will be kept confidential according to EEO guidelines.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits * Competitive compensation, paid weekly * Retirement Savings Plan - 401(k) including company contributions and matching funds * Tuition Reimbursement for qualified courses * Scholarship opportunities for continued education * Medical, dental, and vision insurance for yourself and eligible dependents * Paid time off * Family leave and time off * Life insurance * Wellness Programs (Raley's Healthy Lifestyles) * Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) * Health Savings Account * Corporate store and discount programs (10% off groceries, free items) * Discounts to amusement parks, gym memberships, mobile phone plans, etc. * Employee Assistance Program (free financial, legal, and mental health services) * Charitable contribution opportunity and volunteer time off and community events * Pop up grocery market * All you can eat fruit bar Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $24.75/Hr. Expected Maximum Pay Rate USD $31.25/Hr. Responsibilities What You Will Do As a Technical Support Specialist I, you will be part of our on-site Technical Assistance Center (TAC) Team, which is responsible for coordinating, diagnosing and troubleshooting incoming employee calls. This team of super stars provides 24-hour support services to employees with technical problems and I.T. issues involving desktop, laptop or network services connection. This is an opportunity for you to apply your knowledge of PC hardware, software, and systems and networks. Your attention to detail and customer service approach will allow you to communicate effectively to understand the problem and explain its solution. How You will Make a Difference You will provide timely resolution of problems or escalation on behalf of the internal customer to appropriate IT technical staff. Serve as the first point of contact for customers seeking technical assistance over the phone, email, or instant message. Determine and document best solutions based on the issue and details provided by the customer. Identify and escalate situations requiring urgent attention. Follow standard help desk procedures. Provide case status updates to management and end-users, and inform management of reoccurring problems. Support and maintain effective relationships with users. Develop, document and implement standard operating procedures and customer service guidelines relating to IT support. Monitor and respond to system operating errors to ensure accuracy of processing and recording. Administer help desk software. Maintain records of processing problems and actions taken to correct problems. Log events of shift, including system malfunctions and disruptions, into turnover log and create shift report for supervisor. Qualifications Who You Are You are committed to a culture of respect and inclusion, valuing others for who they are and the unique contributions they make. You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong technical background in information systems Must Haves * BA/BS in Computer Science or related discipline preferred, or the equivalent combination of education and experience related to analytical and/or system support. * Minimum of one (1) year of technical support experience related to analytical and/or system support, or the equivalent combination of education, training and experience. * Computer literacy in helpdesk tools, spreadsheet, database, presentation, and work processing software. Basic understanding of networking concepts. * Ability to organize, prioritize and manage multiple assignments, and meet tight deadlines. Demonstrated ability in customer service, accuracy of work and attention to detail. * Ability to follow verbal and written instructions. * Ability to work independently and in a group environment and develop and maintain effective communication and working relationships with all customers. Your flexibility and open availability is required to support our Distribution center which is open 24-hours a day, 7-days a week. Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time: * Work is performed in a business office environment. * Occasional travel to outside locations or meetings may be required. * Ability to work extended hours, as required, in support of the company's business need. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants:• No disciplinary action during the past 6 months.• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.• You must upload a resume and answer all application questions.

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Sacramento, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. **Responsibilities** The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: + Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. + Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for telework/home users. + Help ensure user applications work over VPN and/or Citrix. + Manage user relocation requests + Ensure devices are properly encrypted. + Local On-Site Cabling + Provide on-site support for enterprise groups such as the network and security operation centers. + Restart network equipment, including switches and routers as directed by enterprise networking. + Replace defective network equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. + Asset Inventory Support + Assist with physical inventory as needed. + Assist with receiving and receipting property. + Disposal Preparation Support + Process computer equipment for disposal. + Ensure disposal policies are properly employed. + Ensure all devices are fully wiped of information before leaving the facility. + Video Conferencing and Audio/Video O&M + Troubleshoot system problems. + Work with support staff for remote troubleshooting and repairs. + Assist in setting up presentation devices and video conferencing units. + Support pre/post application releases. + Gather analyze, and report end-user support trends. + Answer Service Desk calls and assist users when call volumes are unusually high. + Other duties as assigned. **Qualifications** Required Skills and Experience + High School with 0-2 years (or commensurate experience) + US Citizen + High degree of technical proficiency + Excellent problem-solving skills and analytical abilities Preferred Skills and Experience + Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA SecurityClearance Required: Must be able to obtain and hold a Public Trust Clearance. \#AR \#NSS **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $25.50 - USD $25.50 /Hr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-CA-Sacramento_ **ID** _2026-7534_ **Category** _Information Technology_ **Position Type** _Full-Time SCA_

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Telework is available for this position; however, changes to the telework program are at the Agency's discretion. Remote-centered employees may be required to report in person to one of the agency's multiple reporting locations, as determined by management, and may be required to utilize a shared workspace or "hotel" when working in the office. Under administrative direction, the Information Technologist Specialist III (ITS III) will work as a Research Technologist and serve as an expert advisor to support the CPPA's Audits Division and, as needed, the Enforcement Division. The Research Technologist will conduct audits and review compliance pertaining to privacy, cyber security, and automated decision making on both an industry-wide and business-specific basis. Duties include: Identify compliance gaps in privacy technologies and processes at regulated businesses, including but not limited to, data minimization, data anonymization, differential privacy, and processing of consumer privacy requests. Prepare audit reports. Recommend corrective actions. Plan, develop, and document requirements and methodologies in audits involving emerging technologies and their applications to business processes. Analyze algorithms and protocols related to data protection and privacy, authentication, automated decision-making, or digital advertising. Build and develop tools to research privacy trends online and offline. Explain technical concepts to lay audiences. Assist enforcement staff in investigating potential violations of the California Consumer Privacy Act and prosecuting violations. Provide testimony at hearings to explain audit findings. Work closely with Enforcement Division attorneys on enforcement referrals arising from audits. The headquarters for this position may be: San Francisco - One Sansome Street, Suite 600, San Francisco, CA 94104 Los Angeles - 320 West Fourth Street, Suite 860, Los Angeles, CA 90013 Sacramento - 400 R Street, Suite 350, Sacramento, CA 95834 This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. CalPrivacy participates in E-Verify for employment authorization purposes. This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST III Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505473 Position #(s): 411-120-1415-XXX Working Title: Research Technologist-Audits Division-Hybrid Classification: INFORMATION TECHNOLOGY SPECIALIST III $9,507.00 - $12,740.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The California Privacy Protection Agency (CalPrivacy)'s mission is to protect Californians' consumer privacy. CalPrivacy implements and enforces the California Consumer Privacy Act (CCPA). Its responsibilities include: 1) rulemaking in a highly complicated, technical, sometimes contested, and nuanced area; 2) supporting awareness across California's diverse population on issues related to privacy and data security, including the new rights provided to them by the law; and 3) administrative enforcement of those rights. Department Website: ******************** Special Requirements Individuals who are new to state service must have list eligibility in order to gain employment with any state agency. Click here to learn more about examinations administered by DGS and examinations available online. The State of California is an eligible employer for the purposes of the federal Public Service Loan Forgiveness (PSLF) program. To learn more, visit **************************************************************************** Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/9/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Privacy Protection Agency Office of Human Resources Attn: Classification & Certification Unit 707 Third Street, 7th Floor West Sacramento, CA 95605 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Privacy Protection Agency Office of Human Resources Classification & Certification Unit 707 Third Street, 7th Floor West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - REQUIRED- Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Two or more years' experience in conducting research, auditing, testing, or forensics on systems that impact consumer privacy. * Two or more years of specialized technical expertise in technology research, technology policy, software engineering, or security. * Understanding of internal controls, risk management principles, and regulatory compliance. * Knowledge of relevant laws, regulations, and policies of federal and state, agencies, as well as federal and state legislation pertaining to privacy rights. * Strategic thinking and problem-solving skills, including the ability to anticipate challenges and develop actionable solutions. * Experience in mobile technology, digital advertising technology, cookies, tracking, and algorithms. * Ability to communicate complex technical topics verbally, in writing, and deliver presentations to a lay audience. * Excellent written and oral communication skills. * Strong organizational and analytical skills with the ability to multi-task. * Access to a professional work environment or workspace. Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: * Medical Benefits, including health, dental, and vision insurance * Paid Holidays and leave * Defined benefit retirement program * Saving Plus Program (401(k), 457) * Commute Program * Employee Wellness Program * Employee Assistance Program * Medical/Dependent Care Reimbursement Accounts Click here to view all benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ******************** Hiring Unit Contact: Rhonda Riley ************** ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Main line ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Please specify RPA 28853 and JC-505473 on your state application. Examination Information: Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary. For questions regarding the examination process, please contact the DGS Examinations Unit at *******************. Statement of Qualifications (SOQ) A Statement of Qualifications (SOQ) is required. A SOQ is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the desirable qualifications. Applications without an SOQ may be rejected. The SOQ must be numbered and address each statement listed below. A resume is optional and will not replace an SOQ. The SOQ must be no more than three pages in length, no less than 10 pt. Arial font. 1. The Audits Division conducts research and auditing relating to privacy, cyber security, and automated decision making technology at California's cutting-edge agency devoted to protecting consumer privacy. Describe your work experience conducting research, auditing, testing, or forensics on systems that impact consumer privacy. 2. The Audits Division audits businesses relating to their compliance with California's privacy law. Describe your experience analyzing compliance with law, generating reports, and making recommendations for corrective action, ideally relating to consumer privacy. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Sacramento. CA Travel: Up to 70% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

The County of Yolo is recruiting to fill one (1) regular, full-time position in the class of Technical Support Specialist I in the Innovation and Technology Services Department. The vacant position assists in the coordination, operation, and training of the countywide Information Services effort; assists in planning, designing, and organizing the operation of Information Technology systems and office automation products; and performs other related duties as required. The ideal candidate has strong technical and customer service skills in an enterprise IT environment, with hands-on experience providing front-line support for end users. This position requires the ability to diagnose and resolve hardware, software, and account-related issues; support desktops, laptops, mobile devices, and common business applications; and accurately document and track work through a service management system. The ideal candidate has a positive, customer service-oriented attitude, works collaboratively in a team environment, and communicates technical concepts clearly and effectively to non-technical users. This candidate models The Yolo Way by demonstrating the County's core values in support of the overall mission: Making a difference in the lives of Yolo County residents by enhancing the quality of life of our community. Visit the Yolo County website to learn more. How To Apply Interested applicants should submit a County of Yolo online employment application with attached verification of education / certification documents and complete responses to the required supplemental questions, by the listed closing date. For additional important and detailed information, see the Application & Selection Process section of this job announcement. Review the full position description by clicking here. Minimum Qualifications The minimum qualifications required for a candidate to proceed in the selection process are as follow: Education and Experience: * Sixty (60) semester units or ninety (90) quarter units, with major course work in computer science, management information systems, business or public administration or a related field, from an accredited college or university; OR * Completion of a certificate program in computer science or a closely related field AND two (2) years of technical experience in information technology systems; OR * Any combination of experience and education equaling four (4) years experience in information technology systems. License: Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation. Verification of education or certification documentation must be submitted (uploaded / attached ) with the online application. See the Application & Selection Process section of this job announcement for details. Application Process It is highly recommended that you print this job bulletin for future reference. Application information must be current, concise, related to the requirements in this job announcement. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the date of your submission. See the Employment Standards section of this job announcement for a list of minimum qualifications. Incomplete applications will be disqualified. A resume may be included with your application; however, it WILL NOT substitute for the information requested on the application. Ensure that relevant information to be considered in the screening for minimum qualifications step is included within the online application system fields. Additionally, verification of education / certification, and responses to the supplemental questions must be included with your submission, as detailed below. Attachments may be submitted through the following listed methods: * By uploading / attaching to the online application * By e-mail to ******************* * By fax to ************** * By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00AM to 5:00PM. Please do not send originals. Copies of the required documents are acceptable. Any submitted documents will not be returned. Yolo County Human Resources is not responsible for the untimely delivery of materials sent via U.S. / specialized mail or County interoffice mail. Verification of Education: Acceptable forms of educational documentation are official / unofficial transcripts or copy of a diploma or certificate that list the student's name, institution name, field of study, and date the degree was awarded. For recent graduates who have not received proof of their degree, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation. Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following: * A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required. * An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit, and grade. All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from institutions that are listed as members of the International Association of Universities (IAU). You may check for your school by visiting the IAU web site (********************************************** Please Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only. * Educational Records Evaluation Service 601 University Ave., Suite 127, Sacramento, CA 95825 • ************** • ************ * Foreign Education Document Service P.O. Box 151739, San Diego, CA 92175 • ************** • *********************** * Center for Applied Research, Evaluation & Education, Inc. P.O. Box 18358, Anaheim, CA 92817 • ************** • **************** * Global Services Associates, Inc. 409 North Pacific Coast Highway, # 393, Redondo Beach, CA 90277 • ************** • ****************** * International Education Research Foundation Credentials Evaluation Service P.O. Box 3665, Culver City, CA 90231 • ************** • ************ Supplemental Questions: Supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Selection Process The following is a tentative schedule of steps that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice. * Screen for Minimum Qualifications * Screen for Best Qualified, if applicable * Department Selection Interviews * Reference Checks * Conditional Job Offer Pending Pre-Employment Exams * Drug & Alcohol Screen * Department of Justice LiveScan * Confirmed Job Offer Screening for Best Qualified: If applicable, the applicant's education, training, experience, and responses to the supplemental questions will be evaluated to determine those applicants that are best qualified. Contact Information: For questions about the position or about employment with the County, please contact Human Resources by e-mail at ******************* or by phone at **************. Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at ************** at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required. Yolo County, a place where YOU belong! The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community. Come join us! This is where YOU belong.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.