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Information technology professional jobs in San Tan Valley, AZ

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  • Data Center Technician, DCC Communities

    Amazon Data Services, Inc. 4.7company rating

    Information technology professional job in Tempe, AZ

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. Key job responsibilities • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed • Some regional travel may be required About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience - 2+ years of experience with server hardware - 1+ years of experience with UNIX/Linux operating systems PREFERRED QUALIFICATIONS- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus. - Networking experience with CCNA and/or Network+ certifications is a plus. - Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment). - Associate's degree in IT-related field plus two years of progressively responsible experience preferred. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $43k-57k yearly est. 4d ago
  • Information Technology Support Specialist

    Level 3 Audiovisual 4.6company rating

    Information technology professional job in Mesa, AZ

    The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication. Summary of Accountabilities: Great customer service (internal employees) and interpersonal skills. Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications. Maintain excellent and effective verbal and written communication skills at various levels within the organization. Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes. Must have excellent problem-solving and critical thinking skills. Configure systems in accordance with company standards. Conduct regular maintenance and upgrades on employee systems for hardware/software. Direct and escalate issues as needed or unresolved issues to Systems Administrator. Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved. Maintain a list of issues and tasks and report status updates to supervisor. Maintain, track, and update documentation related to the job position. Onboarding new employee technology. Qualifications: Ability to identify issues and resolve them until completion. Strong interpersonal skills in both verbal communication and written communication. Demonstrate a willingness and passion to learn new techniques and procedures. Ability to think and work independently and meet necessary deadlines. Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.) Ability to multitask in a fast-paced environment. Experience with operating system deployment software. Experience Requirements: 1 year of relevant Information Technology experience Technical knowledge with Windows 10 and 11 within a domain environment. Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications. General knowledge with Apple iOS Devices. Technical knowledge on basic networking protocols and components Training \ Certification \ Education Requirements: CompTIA A+ Certification preferred Abilities Required: Must be able to communicate effectively with internal employees and external support vendors. Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones. Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona The ability to use hand and power tools in a safe and efficient manner. Utilize common hand tools, safely, and in accordance with company policies and procedures. Positive and effective interaction with internal employees and external customers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
    $38k-70k yearly est. 5d ago
  • Desktop Support Specialist

    Axius Technologies Inc. 4.1company rating

    Information technology professional job in Phoenix, AZ

    Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support. Required Skills 5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support Preferred Skills IT Service Management (ITSM) Maven Active Directory/ Azure AD Asset Management Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections
    $40k-54k yearly est. 5d ago
  • Service Desk Engineer

    Ltimindtree

    Information technology professional job in Scottsdale, AZ

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Position : Service Desk Engineer Work Location: Scottsdale, AZ Job Description Effectively managing, developing, and training the service desk team. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Conducting and sharing results from service and operation performance reviews. Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Being aware of and managing the costs of running the service desks. Excellent verbal and written communication skills An active / empathic listener Excellent organisational skills with the ability to multi-task Ability to manage own time effectively and to be prompt and punctual Experience of working effectively within a team and collaborating with others to achieve a goal Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Drive, self-motivation and ability to work under own initiative Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT services Sound knowledge and experience of supporting range of IT applications, platforms and technologies Ability to clearly and accurately communicate processes and procedures verbally and in writing Ability to produce management information reports from ITSM systems Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources Experience of developing professional and effective working relationships with customers and key stakeholders Experience of delivering a high level of customer service The necessary skills and attributes to integrate successfully into a busy team Tools Experience Preferred: ServiceNow, Nice Ability to multitask, meet deadlines, prioritize requests, and work independently. Able to communicate effectively with both business partners and IT professionals. Able to effectively collaborate cross-functionally at varying levels in the organization. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $40k-57k yearly est. 4d ago
  • Desktop Support Technician

    Solugenix 4.1company rating

    Information technology professional job in Tempe, AZ

    Tempe, AZ (Onsite) 3-6 Month Contract JPC - 19806 Solugenix is assisting a client, in their search for a Desktop Support Technician. This is a 3-6 month contract opportunity based out of Tempe, AZ (Onsite). The Desktop Support Technician is an end user support technician that provides direct client support. This role performs remote and/or on-site assistance. Qualifications: Bachelor's degree or equivalent preferred. 2+ years of relevant experience in a technical support role (potentially including hands-on internship experience). Use of Intune. Must be able to lift up to 50 pounds. Knowledge, Skill and Ability Requirements: Possesses working knowledge of standard end-user hardware and software and is able to address most issues by following established procedures. Builds expertise in standard end-user hardware and software and the ability to resolve client issues. Has a basic understanding of network connectivity and infrastructure. Gaining an understanding of NPF-specific applications and technologies. Possesses a general understanding of NPF's services and basic business. processes, and the ability to prioritize the criticality of a user area or application requiring support. Works to assess the client's comfort level with technology and potentially manage their anxiety and stress. Comfortable in an ongoing dialogue with clients that may at times be vague, confusing and/or stressful. Understands the technology organization and where and when to escalate client or operational problems. Responsibilities: Evaluates hardware and software requests and provides solutions based upon business requirements and corporate standards, documenting as appropriate. Supports and maintains the end-user environment. This may include configuring new hardware, reviewing and addressing virus alerts, installing and troubleshooting software including patches, and performing tests. Provides direct support to users for supported hardware, software and devices. This includes restoring service, providing user training, coordinating warranty repairs through third-party vendors as appropriate, and supporting special events (on-site). Installs, supports and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers). Installs and maintains related software and wipes data prior to destruction or reissue. Documents, maintains and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution. Performs facility moves under guidance. Ensures compliance with relevant policies and regulations and escalates any concerns as appropriate. Choosing effectively from among many different procedures or approaches in order to implement a solution. Troubleshooting user problems require a working understanding of the end user environment and a basic understanding of inter-related technologies. Can problem-solve most standard end-user problems. Maintaining composure and a professional manner at all times, including in stressful situations with clients. Courteous and tactful at all times with clients and IT colleagues. Diffuses problem situations effectively. Is always seen by clients as professional and helpful. Probes clients effectively to determine the actual nature or underlying cause of a user problem. Strong orientation towards client service. Operates effectively as part of a larger team and manages own work. May be accountable for resolving a task or assignment as part of a larger initiative or project. Receives general direction, work in progress is reviewed routinely. Selects appropriate work procedures or approaches to address and/or escalate problems. Sets his/her own priorities based on established service level agreements. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $25/hour to $27/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a financial services company. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world
    $25 hourly 1d ago
  • Desktop Support Technician

    Vista Applied Solutions Group Inc. 4.0company rating

    Information technology professional job in Phoenix, AZ

    Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support. Required Skills 5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support Preferred Skills IT Service Management (ITSM) Maven Active Directory/ Azure AD Asset Management Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections.
    $45k-58k yearly est. 4d ago
  • Desktop Support Technician

    Eteam 4.6company rating

    Information technology professional job in Phoenix, AZ

    Job Title: Desktop Support Tech Pay Rate: $21.50/hr on W2 Duration: 06+ Months (Possibility of Extension) The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service. Key Responsibilities • Provide hands-on support for desktops, laptops, mobile devices, printers, video conferencing equipment, and peripherals • Troubleshoot and resolve incidents related to network and computing devices, escalating when necessary • Support remote engineering teams in application packaging, software distribution, image management, MDM, virtualization, and workspace security • Deliver priority services for executive and VIP users • Maintain accurate documentation in ServiceNow and contribute to reporting requirements • Perform IMAC (Install, Move, Add, Change) and break-fix activities • Carry out preventative maintenance and follow SME instructions for infrastructure support • Ensure exceptional customer service and professional communication across organizational levels Technical Skills • Strong knowledge of Windows and Mac OS, including installation, upgrades, and troubleshooting • Experience with Apple iOS devices (iPhones, iPads) setup, reinstall, and support • Expertise in imaging computers via PXE or USB (offline media) • Familiarity with Intune for device management • Proficiency with ServiceNow ticketing system • Troubleshooting hardware issues with OEMs (printers, computers, phones) • Zebra printer and scanner support • Experience with Zscaler firewall, VPN, and Active Directory • Remote desktop support tools (LogMeIn) • Nexthink for end-user analytics • Knowledge of SCCM, Citrix, and similar platforms for workspace services • Understanding of TCP/IP networking, domains, and server-client operations • Hands-on experience with infrastructure equipment (rack/stack, cabling, data center devices) • Familiarity with backup operations and tape management
    $21.5 hourly 1d ago
  • Information Technology Support Specialist

    Motion Recruitment 4.5company rating

    Information technology professional job in Phoenix, AZ

    Job Title: Level 3 IT Support Specialist Duration: 2 Months (Contract To Hire) Pay rate; $18.09 - $20.67 / hour Required Skills & Experience Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. Technical certifications. 3-5 years of technical experience. Windows imaging experience, Intermediate Windows OS troubleshooting. Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods. Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles) Ability to climb ladders and work from heights. Able to work independently as well as in teams of 3-4 and be flexible. Cleanroom experience recommended. Excellent customer service skills and excellent written/verbal communication skills. Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11 Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects. Able to multitask and prioritize between multiple factory issues. Daily Responsibilities Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component levels. Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment. Responsible for communication with customers, Client technicians, and software/hardware specialists. Server install support. Mount servers into the rack in the Datacenter Connect the network cable. Set up iLO based on the document provided. Basic troubleshooting. Patching of servers and clients. Network Physical Touch Support. Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests. Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components. Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA. Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling. Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
    $18.1-20.7 hourly 3d ago
  • Rad Tech Arizona Sports Medicine Center Scottsdale

    Abrazo Medical Group (VHS Outpatient Clinics, Inc.

    Information technology professional job in Scottsdale, AZ

    Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-KK1 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $46k-71k yearly est. Auto-Apply 7d ago
  • Information Technology Infrastructure Manager

    Nesco Resource 4.1company rating

    Information technology professional job in Chandler, AZ

    A major global client of ours has a need for a IT Manager - Infrastructure for their Chandler, AZ location. This is a contract opportunity with the possibility of a permanent hire. General Purpose of the Role The IT Manager - Infrastructure oversees the company's global IT environment and ensures high performance, reliability, and availability across all systems. This role manages all core infrastructure components including endpoints, servers, cloud environments, data storage, voice systems, and user technology needs. The manager leads a team responsible for timely support response, troubleshooting, and issue resolution across both corporate and manufacturing operations. This position also works closely with Network, Security, and Applications teams to maintain uptime, improve processes, and support overall business efficiency. Key Responsibilities Maintain secure, stable IT infrastructure and ensure adherence to company policies and operational controls. Oversee daily support activities across servers, cloud systems, data storage, and infrastructure technologies. Ensure strong disaster recovery, backup practices, and long-term system reliability through standard processes. Set goals and performance metrics for the Infrastructure team and manage progress against expectations. Ensure timely resolution of support requests through the Helpdesk and coordinate repair or escalation efforts across IT. Manage vendor relationships and negotiate contracts for infrastructure services and technology solutions. Lead, develop, and mentor a high-performing technical team. Promote a security-first mindset and champion best practices for protecting internal and customer data. Support continuous improvement by developing standard operating procedures and optimizing system performance. Collaborate with business and IT leaders to minimize downtime and improve operational outcomes. Qualifications Bachelor's degree required; Master's degree preferred. 10+ years of combined business, consulting, or IT leadership experience. Strong foundation in Infrastructure with working knowledge of Network, Security, and Applications, including SAP in a manufacturing environment. Microsoft certifications (MCSE, MCSA) and server/SQL-related credentials preferred. Experience leading or supporting global teams across multiple regions. Demonstrated success in hands-on infrastructure management, vendor oversight, and complex problem solving. Proven experience managing Microsoft-based environments, cloud services, Active Directory, and collaboration platforms. Background supporting manufacturing operations is highly desirable. Knowledge & Competencies Strong knowledge of infrastructure support services, monitoring, performance management, and multi-platform environments. Proficiency with Nutanix, VMware, Active Directory, Veeam, Windows Server, networking tools, Azure, and Intune. Experience working with SAP ECC or S/4. Ability to design and implement scalable infrastructure solutions that meet business needs. Experience managing IT infrastructure budgets and achieving cost-efficiency. Strong project coordination skills for infrastructure programs and cross-functional initiatives. Understanding of regulatory and compliance requirements such as GDPR and SOX. Personal Attributes Strong troubleshooting skills and the ability to quickly learn new technologies. Skilled people leader with the ability to coach and develop team members. Clear and confident communicator, able to explain technical concepts to non-technical audiences. Strong judgment, accountability, and decision-making ability. Collaborative working style with the ability to influence across teams. High integrity and professionalism.
    $64k-106k yearly est. 1d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Phoenix, AZ

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $51k-72k yearly est. 3d ago
  • Seasonal IT Technician

    Education Works 3.8company rating

    Information technology professional job in Tempe, AZ

    Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $42k-73k yearly est. Auto-Apply 60d+ ago
  • IT Administrator

    City of Tolleson 3.4company rating

    Information technology professional job in Tolleson, AZ

    Job Description Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. Leading and supporting cloud migration projects. Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. Managing patching, updates, and backup processes. Ensuring compliance with IT security policies and industry standards. Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro
    $83k-101k yearly 1d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase & Co 4.8company rating

    Information technology professional job in Tempe, AZ

    JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 16d ago
  • SMT Production Support & NPI Technician

    Triad Electronic Technologies 3.7company rating

    Information technology professional job in Phoenix, AZ

    The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
    $48k-82k yearly est. 33d ago
  • Technology Support II - Production Management, Issues Management

    JPMC

    Information technology professional job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $43k-76k yearly est. Auto-Apply 16d ago
  • Seasonal IT Technician

    Education at Work 3.8company rating

    Information technology professional job in Tempe, AZ

    Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $42k-73k yearly est. 10d ago
  • Information Technology Administrator

    City of Tolleson 3.4company rating

    Information technology professional job in Tolleson, AZ

    Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: * Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. * Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. * Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. * Leading and supporting cloud migration projects. * Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. * Managing patching, updates, and backup processes. * Ensuring compliance with IT security policies and industry standards. * Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO
    $83k-101k yearly 60d+ ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase 4.8company rating

    Information technology professional job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved + Effectively communicate analysis of issues to internal and external stakeholders as directed + Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities + Ensures cases are resolved within established timelines for completion **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Should have experience in a Customer or Client Facing related role + Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries + Excellent communication skills, organizational skills and time management skills + Excellent technical skills and business acumen related to data management and payments processing + Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud + Exposure to observability and monitoring tools and techniques + Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Knowledge of one or more general purpose programming languages or automation scripting + Experience with help desk ticketing systems + Ability to influence and lead technical conversations with other resolver groups as directed + Exposure to observability and monitoring tools and techniques + Experience in Large Language Models (LLM) and Agentic AI JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $54k-79k yearly est. 15d ago
  • Technology Support III - Production Management, Issues Management

    JPMC

    Information technology professional job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
    $43k-76k yearly est. Auto-Apply 16d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in San Tan Valley, AZ?

The average information technology professional in San Tan Valley, AZ earns between $40,000 and $91,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in San Tan Valley, AZ

$60,000
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