Information technology professional jobs in Schenectady, NY

): Exceptional Tier I experience with a focus on strong troubleshooting skills, customer services and follow through on assignments. Overseeing escalated Tier I issues and assessing before transferring to senior technical staff. Knowledge sharing and cross training in a team and one on one setting. Maintain advance knowledge of client's standardized software applications to assist in problem resolution and needs assessment. Assisting Manager and Director with specific portals such as Google, Duo Mobile; Smart Deploy and Active Directory. Mandatory preparation of SOPs and user guides for all appliable solutions. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient matter. Support end-users with remote access on desktops/laptops and mobile devices across platforms. Knowledgeable in VDI and assist end-users in developing working knowledge of all solutions. Ability to train and conduct new-user orientations on both hardware and software. Support all users with remote and mobile/wireless device needs. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences. Coordinate onboarding, offboarding, moves and changes as requested by supervisor. Perform tasks and functions as required by manager and directors. Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment.

Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for an IT Helpdesk Support associate at its headquarters in Saratoga Springs, NY. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score Position Overview The IT Helpdesk Support associate will ensure our workplace runs smoothly every day-keeping people productive, meetings seamless, and technology reliable. They'll take ownership of conference room readiness for executive and team meetings, handle Tier 1 and select Tier 2 support tasks, and resolve network, Wi-Fi, and phone-related issues. This role bridges hands-on end-user support with light infrastructure troubleshooting to maintain a consistent, professional IT experience. Essential Responsibilities Conference Room & Meeting Readiness (Primary Focus) Perform daily conference room checks to ensure readiness before first meetings (displays, audio, video, microphones, network connectivity, adapters) Support Zoom, Teams, Webex, and hybrid conference systems, including calendar integrations, signage/panels, and firmware updates Provide live meeting support for executive and board sessions; coordinate with Facilities or vendors for urgent issues Maintain and standardize rooms (labels, cable management, layouts, photos, and documentation) Track and document recurring issues; propose improvements for reliability and user experience Help Desk Support (Tier 1 / Tier 2 Escalations) Serve as first point of contact for support requests: accounts, MFA/passwords, VPN, Wi-Fi, printing, hardware, and software Image, deploy, and maintain laptops and peripherals for onboarding/offboarding Update and close tickets accurately, document resolutions, and contribute to internal knowledge base articles Provide phone and in-person support with a focus on responsiveness and professionalism Network, Wi-Fi & Telephone Support Diagnose basic network connectivity issues; perform port patching and switch/AP status checks Work with senior engineers to monitor and resolve Wi-Fi signal issues and manage small moves/adds/changes in IDF closets Support VoIP/Teams telephony systems and coordinate with telecom vendors for escalations Printing, Scanning & Backup Monitoring Maintain printer/MFD uptime (queues, drivers, badge printing, scan-to-email) Check daily server and backup job statuses; escalate as needed Track consumables and coordinate vendor service calls Cloud & Identity Management Support user lifecycle (creation, licensing, group management, mailbox setup) Apply baseline security and compliance settings per IT policy Troubleshoot access and synchronization issues between systems (e.g., Microsoft 365, Google Workspace) Qualifications 2-4 years' experience in IT or Workplace Support within a corporate or campus environment Proven experience with conference room AV systems, Zoom Rooms, or Microsoft Teams Rooms Strong troubleshooting skills for network connectivity, Wi-Fi, and telephony Working knowledge of Windows 10/11, mac OS, and mobile platforms Experience administering Microsoft 365, Active Directory, and common collaboration tools Familiarity with ITSM tools (ServiceNow, Zendesk, Jira Service Desk, etc.) Certifications preferred: CompTIA A+, Network+, or equivalent practical experience Work Style & Environment On-site position; must be present early mornings to verify meeting room readiness Occasional after-hours support for major events or upgrades Organized, reliable, and able to communicate clearly with both executives and peers Compensation Competitive rate of pay and a generous benefits program Salary commensurate with experience Medical, Dental, life, vision, short-term disability, and long-term disability insurance program Paid vacation time; paid sick time; paid holidays This is not a remote position - you are required to be on-site at our office in Saratoga Springs Monday-Friday, 8AM-5PM. Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Area Field Services Manager The work model for the role is: ONSITE in Schenectady, NY Your role and responsibilities In this role, you will have the opportunity to support the RSC and customers throughout the sales process by adapting ABB's products with customer applications to meet their requirements/specifications. Each day, you will select optimized products and technology for adaptation, prepare relevant documentation, and serve as a key technical resource for the RSC requisition. You will also showcase your expertise by identifying and cultivating new business opportunities by proactively prospecting, networking. This role is contributing to the Rotterdam Service Center, Empire District. Main stakeholders are Rotterdam Service Center. You will be mainly accountable for: Developing and implementing solutions, product packages, and software applications with your team. Understanding customer needs and requirements, and effectively communicating the ability of ABB's solutions to address those needs. Coordinating the product demonstrations and presentations to showcase the value and benefits of ABB's solutions. Supporting in preparing sales proposals and negotiating contracts to secure new businesses. Qualifications for the role Bachelor degree in electrical engineering, preferred (electrical mechanical or related) OR Associate degree PLUS minimum 4 years related experience OR HS diploma / GED PLUS minimum 6 years related experience Experience with the application of Power Distribution upgrades, relay upgrades, drive upgrades, generator neutral grounding upgrades, custom bus work, generator switchboard and switchgear modifications, preferred Ability and willingness to possess and maintain a valid passport and driver's license AutoCAD, a plus Ability and willingness to travel when required Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $65,100 and $104,160 annually.#LI-onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

Job Description: This position will support the Public Safety Portfolio in the development and maintenance of business solutions on SQL Server and Oracle platforms using advanced database development techniques. The person will be expected to design complex relational database systems, develop PL/SQL objects, and create ETL process using shell scripting and SQL. The person will be expected to follow agency software lifecycle methodologies, create design documents, perform coding/debugging/testing develop. Day to Day: This individual will be expected to participate in the following activities: • Implementing Integrated Justice Portal standards related to database development • Utilize uses cases, business requirements documents, and flow diagrams to design complex relational databases • Follow all phases of the Software Development Life Cycle (SDLC) - analysis, design, testing, implementation, maintenance • Follow and contribute to agency standards and utilize industry best practices • Develop queries and stored procedures for data extraction, using SQL and one or more relational databases such as Oracle or SQL Server; write complex efficient SQL • Perform ongoing support for production applications - including system monitoring, processing, user support, and performance tuning • Create, maintain, and deploy batch processes to support portfolio business processes • Research emerging technologies to improve current processes Mandatory Qualifications: IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Expert: 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. Requested Qualifications: - 84 months experience creating Views, Triggers, stored procedures, functions, and writing SQL in Oracle (12c or higher) and SQL Server (2014 or higher. - 84 months of experience using data modeling tools such as ERWIN to create physical and logical data models, reverse engineer existing databases, and compare existing databases in SQL Server (2014 or higher) and Oracle (12c or higher.) - 84 months of experience developing complex ETL processes using shell scripts (Korn, Bash, and Power Shell), SQL scripts, PL/SQL, and T-SQL objects. - 84 months of experience performing data analysis and creating reports for customers. - 84 months of experience optimizing SQL queries and debugging PL/SQL packages, functions, and procedures - 60 months of experience developing Korn shell and bash shell scripts in a Linux environment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

IT/OT Specialist - Field (automation & control) The IT/OT Specialist - Field (automation & control) supports Relevate Power's Operational Technology (OT) team by installing, monitoring, troubleshooting and maintaining automation, control and IT systems across the company. This role ensures operational reliability and safety, directly supporting Relevate Power's mission of advancing clean and sustainable energy solutions. Your control systems, OT and IT expertise will be instrumental in shaping the future of our company and contributing to our mission of clean energy transformation. As a key member of the IT/OT team, you'll work hands-on at the intersection of renewable energy, industrial control systems, IT systems, and modern operational technologies. Your contributions will help restore historic waterpower plants to their former glory-and beyond. With a passion for quality engineering and durable infrastructure, your work will extend the life of these essential assets for generations to come, strengthening communities along the river and securing a clean energy future. Key Responsibilities Install, maintain and troubleshoot plant PLCs and control systems for power generation, and integrate them with the ROC SCADA system. Install, maintain and troubleshoot plants and Remote Operations Center's IT and OT systems, including HMIs, networking, telecommunications, CCTV systems, operator computers, software, among others. Perform routine system checks and maintenance to prevent unforeseen failures. Respond to failures and system malfunctions. Promptly diagnose and resolve to minimize downtime. Plan and execute PLC, IHM and station gateway program modifications in coordination with Operations team. Plan and execute regular system upgrades, software updates, and hardware maintenance, accordance with Relevate Power standards, including procurement of materials and coordination with Operations. Maintain accurate records, documentation, and reports related to SCADA system performance, incidents, upgrades, and maintenance activities. Always follow and enforce company safety standards and Health, Safety, Security & Environmental (HSSE) policies. Collaborate with compliance, projects and operations teams to ensure seamless plant operations and evolution. Provide training and support to staff regarding control system operations. Manage relationships with vendors and contractors Ensure the control systems adhere to all relevant standards and regulations. Foster teamwork, provide guidance, and facilitate skill development within the team. Manage the budget for IT and OT processes, including procurement, maintenance, and personnel expenses. Provide regular status updates and reports to senior management. Perform additional duties and responsibilities as assigned by the manager. This position will require travel up to 4 days per week. Required Qualifications: Bachelor's degree, military, or equivalent in a relevant field, and Minimum of 3 years of professional experience in PLCs and control systems installation and maintenance, and Proven hands-on experience in PLCs, HMI and SCADA systems configuration, preferably in the hydropower or energy industry. Proven hands-on experience installing and configuring hardware and software, security systems, network equipment, and related systems. Proficiency in running and terminating data and electrical cabling. Excellent problem-solving and troubleshooting skills. Strong knowledge of safety protocols with a demonstrated commitment to safe work practices. Experience with electrical systems on 110-13800 VAC and 12-130 VDC. Ability to read and interpret electrical and communications schematics and wiring diagrams. Proficiency in Microsoft Office Suite (Outlook, Excel, Word). Excellent written and verbal communication skills. Maintain a valid Driver's license Desirable Qualifications: Hands-on experience with Ignition SCADA as well as GE, Emerson, Allen-Bradley and Automation Direct PLCs. Strong knowledge of cybersecurity best practices and protocols (e.g., NERC CIP). Familiarity with industry standards and regulations. Project management skills and the ability to manage multiple tasks effectively. Experience providing user training and support for software systems. Our People Are the Foundation of Our Mission At Relevate Power, everything starts with our people. We breathe new life into historic waterpower plants - restoring them not just to their former glory but transforming them to serve generations to come. Driven by purpose and powered by an incredible team, we pursue our mission with enthusiasm and integrity. Relevate Power provides a comprehensive benefits package, including: Generous employer-paid health benefits - 100% employer paid for employee single plan 401(k) retirement plan with 6% employer match Paid Time Off (PTO) starting at 3 weeks per year and paid sick leave And more! Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future.

A Spanish version of this position is available upon request. La versión de esta posición está disponible en Español si es requerida. Join Our Mission - Be a Vital Part of Something Bigger BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team! Your Role at BHSN: As an IT Support Technician , you'll be the frontline of technology support across our organization-providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more. You'll support both business and clinical applications, offer user training, and help drive IT efficiency through innovation and responsive service. Work Schedule & Location: Full-time, Monday - Friday, 8:00AM to 4:00PM Occasional after-hours/on-call support rotation What You'll Do: Provide Tier 1 helpdesk support via phone, email, and ticketing system Support PC setups, printer troubleshooting, and VOIP telecommunication systems Respond to user inquiries and resolve hardware/software issues Train end-users individually or in groups on software and hardware use Maintain and update software systems, databases, and reports Monitor system performance and complete routine maintenance tasks Support remote troubleshooting and escalate unresolved issues Assist in IT asset inventory and management Create and manage accounts in Active Directory and Microsoft 365 Develop and maintain documentation and training materials Contribute to enterprise-wide projects and quality improvement efforts Create reports using Crystal Reports as needed Participate in on-call rotation and occasional off-hours work for system maintenance Other duties as assigned What We're Looking For: High school diploma or GED required Technical/vocational training in Information Technology or related field required Associate's degree or higher in IT/Computer Science preferred Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred 1-2 years of client-facing help desk/IT support experience Experience with Office 365, Active Directory, networking, and RMM tools a plus Strong troubleshooting skills and ability to explain tech solutions clearly to end users Excellent communication, time management, and organizational skills Problem-solving mindset with a passion for lifelong learning Valid NYS driver's license and reliable transportation required Why BHSN? We believe that when you bring your whole self to work, you thrive-both professionally and personally. We are committed to fostering a workplace that values diversity, promotes equity, and cultivates inclusion. At BHSN, everyone belongs. Our Commitment to Diversity, Equity & Inclusion: BHSN is proud to be an Equal Opportunity Employer. We welcome all qualified applicants without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic information, marital status, arrest or conviction record, status as a victim of domestic violence, familial status, gender identity or expression, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Information Technology (IT) Support team as: IT Manager, Support (Help Desk Manager) This opportunity may be perfect for you if you have experience in: > Exceptional Interpersonal Skills, Collaborative and Innovative > Demonstrated Problem-Solving and Solution Implementation Abilities > Strong Leadership and Team Management Skills About this position: Responsible for leading the Information Technology (IT) Support team including supervision, workflow, scheduling, and performance. Assists with computer equipment purchasing and installation. Supports technology training and orientation for end users. Collaborates with Information Technology Management team to accomplish department, division, and Company goals. Responsibilities > Provide user support, ensuring familiarity with equipment, and networks, organizing support, troubleshooting, and facilitating repair for IT equipment. > Collaborate with Human Resources to enhance new hire orientation, identify training needs, coordinate training sessions, assess current and future employee IT needs. > Cultivate and maintain collaborative relationships with vendors, ensuring access to quality products/services. > Oversee IT Support operations, including call center management and ticket system administration, with regular monthly reporting to management for informed decision-making. > Keep up to date with policies and procedures, while maintaining a thorough understanding of available technology; assist with product implementation and continuous upgrades. > Oversee administration of user accounts, permissions, and access rights in Active Directory; responsible for user documentation and IT forms necessary for setting up new user accounts and for documenting future changes associated with new user accounts. > Manage, coach, and counsel IT Support team to meet department goals and achieve performance standards; encourage continuous improvement for career development; ensure availability of appropriate resources and timeliness of workflow What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: > Bachelor's degree in information technology-related field or equivalent experience required > 8 years of relevant Support experience required > 3 years of supervisory experience preferred Skills/Knowledge: > Demonstrated experience with standard software applications including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective prioritization skills and ability to manage multiple tasks while meeting deadlines > Strong communications skills, both written and verbal; comfortable communicating, presenting, and collaborating with vendors, co-workers, and management one-on-one or in group settings > Solid problem-solving and solution implementation abilities; organized and detail oriented > Proven experience in training with ability to evaluate and/or create training materials a plus Physical Demands: > Must be able to sit for prolonged periods of time and walk/stand for periods of time. > Must be able to repetitively use a telephone and computer mouse and keyboard. > Ability to lift/move up to 25 lbs and/or crawl under desks or equipment What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: > Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays > Medical, Dental, and Vision Insurance and Flexible Spending Plan > Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership > Education and Tuition Reimbursement > Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms. The salary range for this position is $65,000 - $90,000 a year commensurate with experience and education. Additional compensation may be earned through the Company's annual bonus program, subject to individual and company performance. L1-st1

We are looking for candidates located in Albany/Johnstown, NY or Baltimore, MD and surrounding areas. Candidates currently residing in these areas or planning to relocate will be considered for this position. Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: The IT Engineer will take ownership of customer issues reported and see problems through resolution. (S)he will research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for properly escalating unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Documenting troubleshooting and problem resolution steps, creating knowledge base articles when appropriate for routine issues. Be familiar with regulatory & security standards, best practices, and company requirements. What impact you'll make: Maintains, monitors, and supports the IT infrastructure environment throughout the company; HQ, dispensaries, facilities, distribution centers, and new acquisitions. Focus on Azure and Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, AD, DC, Servers). Administrate and provides Level 1 and 2 support for incidents (problem/issues) or service requests related to Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, Azure, AD, DC, Servers). Identify and resolve network issues across network/voice domains. Develop standard operating procedures and baseline network monitoring standards. Support network transport (LAN / WAN), service delivery (Voice / Data / Collaboration), and network provisioning in accordance with industry best practices and Vireo's reference Architecture. Identify and resolve system and OS-level issues within Vireo's IT environment. Develop standard operating procedures and baseline system health/performance metrics. Support OS-level reliability and system provisioning in accordance with industry best practices and Vireo's systems reference architecture. Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems Be familiar with documentation for assigned technology, configuration standards, and infrastructure architecture. Adhere to all Vireo and department processes and standards. Participate in upgrade projects and installation activities for new hardware and software components. What you're capable of: Performs professional-level analysis, evaluation, or research applying basic concepts, practices, and theories of areas within IT information systems Knows and applies IT information systems' fundamental concepts, practices, and procedures. Frequently uses and applies technical standards, principles, theories, concepts, and techniques. Interact professionally and effectively through verbal and written communication with all professional contacts emphasizing the Company's interests. Demonstrate Adaptability and Desire to Learn -- Works productively in the face of ambiguity or uncertainty. Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates feedback without becoming defensive. Perform Professional Analysis -- Integrates information from a variety of sources to arrive at a broader understanding of issues (e.g., company reports plus in-store observations). Defines issues clearly despite incomplete or ambiguous information. Identifies the critical issues in moderately complex problems. Approaches problems or issues systematically, looking for connections, trends, and potential causes. Probes and looks past symptoms to determine the underlying causes of problems and issues. Plan and Execute -- Executes plans (e.g., action steps, timelines) to accomplish objectives. Prioritizes and balances time, actions, and projects to ensure the accomplishment of results. Holds him/herself and the team accountable for outcomes (e.g., achieving goals and complying with policies and procedures). Anticipates and addresses obstacles. Produce Results -- Initiates decisive, timely action to address critical issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts to successful completion and closure. Takes personal responsibility to make decisions and take action. Satisfy the Customer -- Identifies and anticipates customer requirements, expectations, and needs. Seeks feedback. from customers to identify improvement opportunities. Follows up with customers to ensure problems are solved. Continually searches for ways to improve customer service. Use Professional Judgment -- Makes logical, rational, and integrative decisions and arrives at sound conclusions. Chooses the best alternative(s) based on a review of pros, cons, tradeoffs, timing, and probabilities. Evaluates the consequences and implications of alternatives, actions, or decisions. Makes timely decisions, balancing analysis with decisiveness. May communicate with outsourced team(s) when working on issues or tasks. Frequent inter-organizational team contacts on routine matters. Physical Demands Sit Rarely 1-2 hours Stand Continuously 1-8 hours Walk Continuously 2-8 hours Balance Frequently 34-66% Bend Occasionally 1-33% Climb (2-6 ft) Occasionally 1-33% Crawl Occasionally 1-33% Crouch/Squat Occasionally 1-33% Kneel Occasionally 1-33% Reach (forward & overhead) Frequently 34-66% Twist (45 degrees at waist) Occasionally 1-33% Lifting/Carrying 0-10 lbs. Occasionally 1-33% 11-25 lbs. Occasionally 1-33% 26-50 lbs. Occasionally 1-33% 51-100 lbs. Never 0% Traveling 60-75% What you've accomplished: Typically requires a BS or equivalent combination of education and related experience. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************* Salary range: $65-$70k Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match

Join Us: Finding a better way. It's what we do, in creating solutions, helping people, and improving our world. Imagine yourself at CHA, tackling some of the world's most critical challenges - around clean water, safe roads, efficient energy, resilient power sources, and buildings. Imagine yourself contributing your skills and passion to creating a world that is more sustainable, more diverse, and one that leans forward towards a better future. Our people are approachable, caring, down to earth, plugged in, and hands-on. They are skilled, thoughtful, and innovative. Can you imagine yourself here? CHA is looking for someone with your passion to join our 2026 Summer Internship Program! If you are earning your degree in Information Technology, Computer Science, Software Engineering, or Data Analytics and are interested in an internship working with one of our corporate teams, apply today to join us in finding a better way. What You'll Do: CHA's Internship Program will ensure you are ready to make the transition from student to professional. Over our 10-week program, you will have plenty of opportunities to connect with people who will help you on your career journey. You will connect with your peers through group projects, planned social events, and working alongside one another in the office or field. You will connect with professionals across the business, collaborating on a company projects and important work that will have a real, positive impact on the world we all live in. The connections you make during your CHA Internship can play a critical role as you complete your studies and transition into your professional career. The Internship Program here at CHA aims to prepare students for the professional working environment through opportunities to work as part of a team, developing the planning skills to effectively balance work demands with your personal life, and figuring out how to navigate different personalities to ensure team success. Our program is more than just an internship; you will learn about yourself; identify your career passions and go after them. As a CHA Intern you will experience working in your field - there is nothing like real world experience! An internship with CHA will help you clarify and bring into focus your future career goals, it will give you the opportunity to try new things, explore and discover what you want for your future. So, join us for summer 2026; let's find a better way together! Want to learn more about how CHA is finding a better way? Visit us online at CHAsolutions.com What You Bring: * Working towards a degree in Information Technology, Computer Science, Software Engineering, Data Analytics or other relevant field of study * Attending a full time matriculated and nationally accredited Bachelor or Graduate program. * Completed one full year of college (rising sophomore). * Candidates going into their junior or senior year of college are preferred. * May 2026 graduates will not be accepted for CHA's Internship program. * Experience with Microsoft Office required. * Must possess the ability to work in a team environment. * Good oral and written communication skills required. Culture/EEO Statement: At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways - always searching, never settling - to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.

Global Services We collaborate with our customers and technology and service partners with a relentless co-innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services. Here s What You ll Get Highly competitive Medical, Dental, and Vision Insurance Flexible Spending or Health Savings Accounts Unlimited Vacation Time 10 Paid Holidays 12 Paid Weeks Maternity Leave Pet Insurance Retirement Savings: 401(k) and Employee Stock Ownership Plan Employee Referral Bonus Professional Development Reimbursement Company Paid STD, LTD, and Life Insurance The Role We are currently seeking to fill an IT/OT Engineer III position within our IT/OT Managed Services team to provide post-project services (such as infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and automation solutions for our installed customer base, using a portfolio of Emerson products and some select third-party platforms. IT/OT Solutions may include scheduled maintenance or managed services for system administration; cyber security solutions; performance and reliability services; help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services. The IT/OT Engineer III will be expected to perform services for customers including via annual service contracts, service bank, assigned projects and some subscription-based offers. It is expected for the IT/OT Engineer III to support and advise customers on a range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals. Education, Experience & Skills BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent. 3+ years delivering industrial control system/infrastructure solutions. Must have either of: - 2 years of DeltaV systems experience (hardware, troubleshooting/RCA, upgrading/patching, and/or virtualization). - 3 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching). - 3 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching). Must have 2 years of experience in Life Sciences Industry. - Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV. Demonstrated increasing level of responsibility supporting OT systems. Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings. Soft Skills: - Infinite Leadership mentality and interest in coaching/mentoring - Collaboration and team work - Time management and reporting - Detail oriented, good documentation skills - Critical thinking and problem solving - Ability to assess risk through review of documentation and KBAs. Applicants should either reside locally or express a willingness to relocate. Must be able to travel extensively within the New England region. What You ll Do Day-to-day technical support and help desk for customer contracts to support their IT/OT systems. Following triage, demonstrate situational awareness for escalation to more senior engineering members or the software vendor s factory support. Liaison with Dell, VMWare, Cisco, and other third-party partners. Complete assigned service agreement deliverables in a timely manner with high quality and quantifiable business results. Manage the completion of these contract obligations with some oversight from the contracts coordinator or department manager, demonstrating organization skills and self-starting capabilities. Support lifecycle solutions IT/OT Team Leads with infrastructure network design, installation, commissioning and maintenance activities in a Microsoft OS environment, often utilizing either VMWare or HyperV virtualization platforms. Be able to provide technical leadership and mentoring to less senior engineers. Support design and build activities for Life Science customers and others in a Quality controlled methodology. Involve extensive documentation, internal testing, Factory Acceptance Testing, Site Acceptance Testing and site commissioning services as assigned. Troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running or the project on schedule. Provide lifecycle engineering solutions in the areas of server, workstation, networking, software configuration, digital bus, DeltaV hardware, virtualization, alarm management or other areas of expertise. Provide timely and thorough communication to customers in both written and oral format. Demonstrate an organized and methodical approach to troubleshooting and problem solving. Execute contract or project deliverables following direction, and/or by following established procedures or guidelines. Work towards completion of the DeltaV Field Service Associate certification, as well as other certifications as assigned. Actively involve/inform Account Managers of potential opportunities identified through customer engagements to help drive service expansion and increased customer satisfaction. Support to improve the long-term growth of Stellix Global Services IT/OT business through supporting business development, maintaining and improving customer relations, and supporting internal programs for continuous improvement and efficiency. Under supervision, execute installed-base lifecycle projects within budget and schedule, and take ownership for project quality and customer value outcome. 24x7 support for customer emergencies under a monthly rotating assignment roster. Comply with all Stellix Global Services requirements for business processes including time entry, site visit reports and all other documentation according to internal procedures. How You ll Be Successful Leverage your passion for technology and your customer-focused mindset to grow your customer relationships to a level of a trusted advisor, mapping automation solutions that will solve our customers' complex operational challenges and support their digital journey. Flexibility - May be called upon for coordination of other Stellix Global Services personnel and cross-functional teams to ensure the delivery of the overall results expected by the customer. Bring passionate team spirit and a commitment for excellence in all work products. Proactively drive and deliver projects and services via the lifecycle solutions portfolio, by driving services demand creation with your customer contacts. Driving technology adoption and realized customer outcomes. Candidate will be self-starting, responsive, innovative, with a problem-solving mindset. This role offers a competitive salary rate of $100,000-$120,000, based on experience. Must be currently authorized to work in the United States. Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix Global Services. Stellix Global Services will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established. Please Note: Stellix Global Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.

We collaborate with our customers and technology and service partners with a relentless co-innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services. Here s What You ll Get Highly competitive Medical, Dental, and Vision Insurance Flexible Spending or Health Savings Accounts Unlimited Vacation Time 10 Paid Holidays 12 Paid Weeks Maternity Leave Pet Insurance Retirement Savings: 401(k) and Employee Stock Ownership Plan Employee Referral Bonus Professional Development Reimbursement Company Paid STD, LTD, and Life Insurance The Role We are currently seeking to fill an IT/OT Engineer III position within our IT/OT Managed Services team to provide post-project services (such as infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and automation solutions for our installed customer base, using a portfolio of Emerson products and some select third-party platforms. IT/OT Solutions may include scheduled maintenance or managed services for system administration; cyber security solutions; performance and reliability services; help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services. The IT/OT Engineer III will be expected to perform services for customers including via annual service contracts, service bank, assigned projects and some subscription-based offers. It is expected for the IT/OT Engineer III to support and advise customers on a range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals. Education, Experience & Skills BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent. 3+ years delivering industrial control system/infrastructure solutions. Must have either of: - 2 years of DeltaV systems experience (hardware, troubleshooting/RCA, upgrading/patching, and/or virtualization). - 3 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching). - 3 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching). Must have 2 years of experience in Life Sciences Industry. - Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV. Demonstrated increasing level of responsibility supporting OT systems. Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings. Soft Skills: - Infinite Leadership mentality and interest in coaching/mentoring - Collaboration and team work - Time management and reporting - Detail oriented, good documentation skills - Critical thinking and problem solving - Ability to assess risk through review of documentation and KBAs. Applicants should either reside locally or express a willingness to relocate. Must be able to travel extensively within the New England region. What You ll Do Day-to-day technical support and help desk for customer contracts to support their IT/OT systems. Following triage, demonstrate situational awareness for escalation to more senior engineering members or the software vendor s factory support. Liaison with Dell, VMWare, Cisco, and other third-party partners. Complete assigned service agreement deliverables in a timely manner with high quality and quantifiable business results. Manage the completion of these contract obligations with some oversight from the contracts coordinator or department manager, demonstrating organization skills and self-starting capabilities. Support lifecycle solutions IT/OT Team Leads with infrastructure network design, installation, commissioning and maintenance activities in a Microsoft OS environment, often utilizing either VMWare or HyperV virtualization platforms. Be able to provide technical leadership and mentoring to less senior engineers. Support design and build activities for Life Science customers and others in a Quality controlled methodology. Involve extensive documentation, internal testing, Factory Acceptance Testing, Site Acceptance Testing and site commissioning services as assigned. Troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running or the project on schedule. Provide lifecycle engineering solutions in the areas of server, workstation, networking, software configuration, digital bus, DeltaV hardware, virtualization, alarm management or other areas of expertise. Provide timely and thorough communication to customers in both written and oral format. Demonstrate an organized and methodical approach to troubleshooting and problem solving. Execute contract or project deliverables following direction, and/or by following established procedures or guidelines. Work towards completion of the DeltaV Field Service Associate certification, as well as other certifications as assigned. Actively involve/inform Account Managers of potential opportunities identified through customer engagements to help drive service expansion and increased customer satisfaction. Support to improve the long-term growth of Stellix Global Services IT/OT business through supporting business development, maintaining and improving customer relations, and supporting internal programs for continuous improvement and efficiency. Under supervision, execute installed-base lifecycle projects within budget and schedule, and take ownership for project quality and customer value outcome. 24x7 support for customer emergencies under a monthly rotating assignment roster. Comply with all Stellix Global Services requirements for business processes including time entry, site visit reports and all other documentation according to internal procedures. How You ll Be Successful Leverage your passion for technology and your customer-focused mindset to grow your customer relationships to a level of a trusted advisor, mapping automation solutions that will solve our customers' complex operational challenges and support their digital journey. Flexibility - May be called upon for coordination of other Stellix Global Services personnel and cross-functional teams to ensure the delivery of the overall results expected by the customer. Bring passionate team spirit and a commitment for excellence in all work products. Proactively drive and deliver projects and services via the lifecycle solutions portfolio, by driving services demand creation with your customer contacts. Driving technology adoption and realized customer outcomes. Candidate will be self-starting, responsive, innovative, with a problem-solving mindset. This role offers a competitive salary rate of $100,000-$120,000, based on experience. Must be currently authorized to work in the United States. Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix Global Services. Stellix Global Services will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established. Please Note: Stellix Global Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly. In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers. This role is located in our Amsterdam hub. What You Will Do * Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring. * Troubleshoot Connectivity - You will dive deep into network-related incidents. Whether it's a failed SIM activation or an outage, you will use your technical toolkit to diagnose the issue and guide customers to a resolution, building deep domain expertise along the way. * Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently. * Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed. * Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard. What We Are Looking For * Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users. * Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows. * Problem-Solving Mindset - You don't just follow a runbook; you are comfortable investigating ambiguity and finding answers in a fast-changing environment. * Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers. * Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.

About Galvanize Galvanize is a pure-play, global asset manager focused on delivering compelling returns through deep specialization in energy and the business of decarbonization. Led by co-executive chairs Katie Hall, Tom Steyer, and Secretary John Kerry, Galvanize invests across asset classes including venture capital and growth equity, public equities, and real estate, to accelerate commercially competitive solutions, products, and services. Built by investors and operators with proven track records scaling multibillion dollar strategies, Galvanize is structured to identify and execute on investment opportunities across all sectors of the economy. Its model pairs top-tier institutional investment talent with expertise across technology, science, market development, policy, and geopolitics. The firm has offices in San Francisco, New York, and London. Role Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you'll be the hands-on technologist in the NY office-owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You'll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership Essential Job Responsibilities White-Glove & Site Ownership Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT. Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency. Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings. Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares. Identity, Collaboration & Endpoint Administration (Microsoft-First) Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy. Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting. Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails. Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records. Networking, Security & Resilience Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN. Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks. Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention). Service Delivery, Process & Projects Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned). Participate in NY-based IT projects, coordinating cross-office change windows. Collaborate and coordinate closely with the IT team in San Francisco. Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required. Required Qualifications 5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role. Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA). Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance. Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support. Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting. Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses). Exceptional communication, discretion, and customer service with senior stakeholders. In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings. Additional Qualifications Experience in a regulated financial services environment (RIA/asset management/venture). Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent. Familiarity with Microsoft Defender security stack and Purview governance/DLP. Light scripting/automation (PowerShell) for scale and repeatability Compensation and Benefits Estimated base salary up to $125,000 with flexibility based on experience and qualifications Role is also eligible for an annual discretionary bonus Generous benefits package, including employer-paid health coverage options 401(k) plan with employer match 25-days of PTO which is inclusive of vacation, personal time and sick leave Monthly wellness benefit that covers a broad range of activities Annual stipend for employer-sponsored professional development opportunities 16-weeks paid parental leave for parents of any gender

MEMX is seeking a motivated and curious Information Security Intern to join our Information Security team for the Spring 2026 internship cycle. This part-time internship (January-May) is designed for students who are interested in gaining hands-on experience in cybersecurity within a fast-paced, high performance financial technology environment, and interested in pursuing full-time employment at MEMX upon successful completion of the internship. MEMX currently has a U.S. presence in these states: California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah. What You'll Be Doing Work with a talented and experienced group of technologists focused on the security of a U.S. options and equities exchange Monitor and analyze system alerts, logs, and dashboards to help identify and mitigate potential security threats Assist in vulnerability management activities including scanning, patch verification, and documentation Support the creation and maintenance of security policies, standards, and procedural documentation Participate in evaluation and testing new security tools and technologies to strengthen MEMX's cybersecurity defenses Collaborate with Engineering, Infrastructure, and Compliance teams to ensure security best practices are implemented across all systems Contribute to ongoing projects focused on identity and access management, endpoint Take part in a summer-long project designed to solve a real-world information security challenge, culminating in a final presentation Share ideas, learn from senior technologists, and gain exposure to how cybersecurity supports the broader mission of MEMX Qualifications Graduating senior pursuing a bachelor's degree in information security, Computer Science, Information Systems, or a related field Strong interest in cybersecurity, technology, and financial markets Comfortable working in an Apple environment General understanding of core cybersecurity concepts and terminology, including firewalls, encryption, authentication, and ransomware Familiarity with operating systems, networking principles, and cloud environments (AWS, Azure, or similar) is a plus Excellent analytical, problem-solving, and communication skills with attention to detail Collaborative and curious mindset, eager to learn from others and contribute to a growing team What You'll Gain Hands-on experience with real-world security operations and tools used to protect an active financial exchange Exposure to the intersection of technology, cybersecurity, and financial markets in a dynamic environment Mentorship from experience professionals in cybersecurity, engineering, and infrastructure Opportunities to apply classroom knowledge to practical, impactful projects Enhanced understanding of how security enables innovation reslience and trust in financial systems A meaningful contribution to MEMX's mission of building a fairer, more efficient U.S. equities and options marketplace Pay rate: $30/hourly Equal Opportunity Statement MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity Inclusion Statement At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.

Role: Provide computer and end-user support for all WPIX Information Systems RESPONSIBILITIES Day to day troubleshooting of computer problems. End-user support for all network, computer and software related issues Hardware configuration and installation Software configuration and installation Windows Domain user/group administration - adds, deletions, changes Documentation of all network related procedures that they are responsible for. Cell Phone administration REQUIREMENTS/QUALIFICATIONS 2 -3 years of work experience in computer support. Knowledge of Windows network operating systems (CNE & MCSE certification a plus - but not required). Experienced with: hardware troubleshooting & installation, software installation, network printing and Windows and Mac Operating Systems. Coding experience with HTML or PHP. Problem-solving and analytical skills are necessary. Good communication skills. Must be willing to work weekends, holidays and evenings. Need to be analytical and work well in a high-pressure environment. Must be thorough, detailed oriented and conscientious. Must be able to implement workable solutions on the network that will affect the productivity of up to 250 users. Must be able to interface and communicate well with users at all levels in the corporate structure as well as at all levels of computer proficiency. Education Bachelor Degree or equivalent. Hourly rate: $20+