INFORMATION TECHNOLOGY SPECIALIST
Information technology professional job in Scranton, PA
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Technical Support Technician
Information technology professional job in Berwick, PA
Berwick, PA (Fully Onsite)
3-month Contract
We are seeking a detail-oriented and hands-on Technical Support Technician to support infrastructure delivery projects at one of our Fortune 15 technology partners. This role is ideal for individuals with experience in structured cabling, network hardware installation, and physical infrastructure setup - however, no prior data center experience is required as this position is a great way to get entry-level experience at a data center!
You'll be part of a fast-paced team responsible for deploying and maintaining the physical network backbone that powers cloud services. This includes copper and fiber cabling, labeling, rack setup, and other ad-hoc infrastructure tasks.
Key Responsibilities
Install, route, and terminate copper and fiber cabling across data center environments
Label and document cabling infrastructure to meet standards
Assist in rack setup, alignment, and hardware installation
Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes
Maintain visual and operational standards for structured cabling and rack layouts
Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure
Follow safety protocols and quality assurance procedures during all installations
Track inventory and assist with equipment staging and deployment
Basic Qualifications
High school diploma, technical certification, or military/trade school background
0-2 years of experience in network cabling, infrastructure deployment, or related technical work
Familiarity with copper and fiber cabling standards and best practices
Strong attention to detail and ability to follow structured processes
Ability to lift and move equipment and work in physically active environments
Must be a U.S. Citizen or Green Card Holder
Preferred Qualifications
Experience working in a data center or large-scale IT environment
Exposure to labeling standards, rack dressing, and structured cabling documentation
Comfortable working independently and as part of a team
Military veterans encouraged to apply
Team Culture & Expectations
You'll be joining a collaborative and high-performance team that values precision, accountability, and continuous improvement. This is a great opportunity to gain experience with one of the world's leading tech companies and potentially grow the role into a long-term career.
Computer Field Tech Position-PIttston PA
Information technology professional job in Pittston, PA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Help Desk Support
Information technology professional job in Palmerton, PA
Company: Pencor Services, Inc.
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system.
Duties include:
Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
Deploying, configuring and troubleshooting desktop hardware
Deploying, configuring and troubleshooting Microsoft operating systems
Deploying, configuring and troubleshooting a variety of printing solutions
Deploying, configuring and troubleshooting Avaya VOIP telephones
Communicating with employees, providing feedback and answering technical related questions
Other duties as assigned
Qualifications:
Associates Degree in Information Technology and / or related experience
A+, Microsoft or Cisco Certification Preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Microsoft Product Experience including office products and operating systems
Familiarity with troubleshooting computer and printer related issues
Excellent Computer Skills
Excellent Troubleshooting Skills
Ability to work effectively both independently and as part of team
INDHP
IT Field Support Technician_Pittston
Information technology professional job in Pittston, PA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyOn-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now
Information technology professional job in Scranton, PA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyTech Service Analyst
Information technology professional job in Montrose, PA
USA Compression Partners, LP, provides natural gas compression services. We are one of the largest independent providers of compression services in the United States. We owe our success to the quality of our employees, our strong commitment to safety, and superior service to our customers.
Key Business Objectives:
The Tech Services Analyst is responsible for operationally driven project work, startups, significant failures, and high end troubleshooting of the company's fleet of natural gas compressors. This position provides support to the Operations Team to enable them to better serve our customers. With minimal supervision, this position will maintain customer relationships both internally and externally. All USA Compression employees are responsible for maintaining a safe and professional work environment.
Duties and Responsibilities:
* Follow and observe all safety and environmental policies.
* Assist with high-end troubleshooting and complex repairs of natural gas compressors in effort to minimize down time.
* Analyze repetitive occurrences and provide technical solutions in order to reduce costs.
* Engage in project work for company and customer in a team-oriented environment.
* Accurately gather and prepare data for reports critical to equipment health
* Conduct investigations by given due date in the case of "root cause" failure of compression equipment.
* Perform installation and commissioning of new and existing equipment.
* Respond to common inquiries from internal and external customers.
* Write technical reports and articles for inter-company publication.
* Contribute to on-the-job training and development of Field Service Technicians.
* Perform federal and state emissions compliance testing on compressor engines using EPA Reference Methods.
* Collect site-specific operational data for preparation and submission of emissions test reports.
* Oversee and provide technical support for emissions compliance.
* Coach, mentor, and train field service technicians.
* Maintain company vehicle according to company guidelines.
* Work with sales team to identify new opportunities and to facilitate critical communication with customers.
Education and Skills/Capabilities:
* High school graduate.
* Technical school certification, college preferred
* 6 or more years related experience and/or training
* High degree of mechanical aptitude, critical thinking and decision-making skills essential to balance customer needs with company cost issues.
* Strong verbal and written communication skills, providing proactive communication at the field level to both customers and peers.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Customer management skills are required to maintain internal and external customer confidence.
* Read and understand P & ID and electrical drawings.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Read, understand, analyze, and apply technical manuals.
* Experience interpreting an extensive variety of technical instructions in mathematical or diagram form and understanding abstract and concrete variables.
* Proficient in use of Excel, Word, Outlook, Internet and inventory tracking software.
Special Characteristics/Job Requirements:
* Ability to perform in a high stress environment.
* Travel is required up to 50% of the time worked.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs, stoop, squat, kneel, crouch and crawl depending on the task requirements.
* Exposure to noise levels in excess of 85dBA, potentially hazardous chemicals and materials, and extreme weather conditions.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. The work environment may be in hazardous locations. There is a strong emphasis on safety while working with heavy equipment and machinery.
IT Systems Specialist
Information technology professional job in Hometown, PA
Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business.
Essential Duties and Responsibilities include the following:
Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools.
Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS
Remediation of security vulnerabilities as detected
Creation and maintenance of user facing “how-to” and internal documentation
Investigating and resolving trouble ticket items and making necessary repairs
Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components
Installing and testing network cabling
Coordinating and implementing network software patches and upgrades
Multi-Site Support for enterprise data, voice and video networks
Administering enterprise wide security policies and systems
Monitoring long-term information security and privacy strategy
Planning and upgrading network installation projects
Working with outside vendors for monitoring, new installations, upgrades, patches, and other support
Essential Functions
Multi-Site Network Setup and Maintenance
Configure and optimize on-site and off-site Data Backup and Policies
Configure and maintain All Network Printing Functions
Maintain and Optimize Firewall Policies
Configure Network Switches
Administer Microsoft Remote Desktop
File System Management and Configuration
Microsoft Active Directory Administration
Desktop Support and Software Installation per Company Policies
Set up new users in phone, e-mail, domain, security and IQMS systems
Program Phone and Unified Communications Software
Implement New Hardware and Software for all Employees
Maintain inventory as issued and spare equipment
Excellent organizational skills and attention to detail
Excellent communication and interpersonal skills. Effectively interact and work in a team environment
Committed to lifelong learning and continuous improvement
Must possess a “Get it done well” attitude
Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities
Interested in company results
Treat people with respect
Commitment to working safely
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience
Certifications
CompTIA A+ (Preferred)
CompTIA Networking+ (Recommended)
CompTIA Security+ (Nice to have)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel.
The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud.
Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Helpdesk Technician
Information technology professional job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
IT Systems Administrator
Information technology professional job in Moosic, PA
Requirements
Bachelor's degree in Information Technology or related field preferred.
4+ years of relevant experience required, preferably in a banking environment.
2+ years of experience in VDI environments, preferably Horizon.
2+ years cloud experience in Microsoft 365.
2+ years of experience in infrastructure/network environments.
Knowledge of various software and hardware platforms, including but not limited to Microsoft systems (Windows 11 & Server 2016+, Office 365 and Azure, AD and group policies, Windows PowerShell, WSUS, SQL), VMWare vSphere, VMWare Horizon, FSLogix, Ticketing and RMM workflows, System and Data Backups, enterprise Web-Filter and DLP.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.
Support Technician
Information technology professional job in Scranton, PA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $13 - $15 per hour
Salary Range:
13
-
15
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support Technician, Level 1
Information technology professional job in Nesquehoning, PA
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.
Spanning two continents, Bitfarms Ltd. (‘BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.
With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work !
We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.
Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.
What we offer:
Competitive salary and bonus opportunities along with career advancement
Top tier group insurance plan with employer cost sharing
Employee referral program
Employee assistance program (EAP)
Stimulating work environment in an innovative data center with air conditioned break rooms
Free parking
An inclusive, safe and diverse work environment
Interested? This is a great opportunity to work for a young and dynamic company!
We are currently looking for a IT Support Technician, Level 1 to join our team
What you can expect in this role:
The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience.
More specifically, here are some of the key responsibilities:
Technical Support:
Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues.
Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary.
Support and troubleshoot Office 365 applications, including user account management and custom configurations.
Assist with mobile device setup, integration, and troubleshooting, particularly with O365.
Install, configure, and maintain laptops, workstations, printers, and other hardware assets.
Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN).
Troubleshoot and maintain Teams meeting room hardware and software.
Onboarding and Offboarding:
Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies.
Prepare and provision hardware, software, and user accounts for new hires.
Conduct training for new employees on IT systems and company tools.
Revoke access and recover company assets during the offboarding process.
System Administration and Maintenance:
Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack.
Monitor system updates and deploy patches to address security vulnerabilities.
Conduct regular security log reviews and implement compliance measures.
Perform periodic audits to verify IT asset inventory and condition.
Network and Infrastructure Support:
Configure and maintain network resources, including servers and critical infrastructure.
Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls.
Process Improvement and Documentation:
Develop and implement IT processes and procedures to improve efficiency.
Maintain detailed documentation of solutions, technical processes, and IT systems.
Here's the profile we're looking for:
Required System Knowledge:
Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin
Jira, Confluence, Adobe Admin
Microsoft Defender, Apple Business Manager, pf Sense, 3CX
Required Technical Skills:
Active Directory (AD): User management, group policies, and permissions.
Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues.
Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration.
Software Support: Install, configure, and provide support for applications like Office 365.
Remote Support: Manage and support users via remote desktop tools.
Interpersonal and Professional Skills:
Customer Service: Deliver professional, empathetic support to users.
Communication: Clearly convey technical solutions in written and verbal formats.
Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments.
Problem-Solving: Analyze root causes and implement optimal solutions.
Organization: Manage multiple tickets, prioritize tasks based on urgency and impact.
Documentation: Maintain thorough records of procedures and solutions.
Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments.
Education and Experience:
College diploma or Attestation of College Studies in Computer Science.
1 to 2 years of experience in IT support.
Preferred Certifications:
CompTIA A+, Network+
Microsoft 365 Certified
Other relevant IT certifications
A few more relevant details:
Work schedule: Monday to Friday,
Onsite.
Job type: full-time, permanent
We are excited to hear from you, so please apply!
This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.
#LI-ONSITE
Auto-ApplyIT Tech
Information technology professional job in Pocono Woodland Lakes, PA
IT Assistant - Field Support &
Sales Technology Solutions
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT
Assistant to join our team! This entry-level role is perfect for someone
who enjoys working hands-on with technology while building strong relationships
with internal and external customers. You will provide on-site technical
support, equipment installation, and field service across Central
Pennsylvania-so being comfortable with daily travel is essential.
We're looking for a self-starter who not only solves technical challenges
but also approaches each visit with a service and sales mindset-identifying
opportunities to improve performance, streamline processes, and enhance the
overall customer experience.
Role Responsibilities
Deliver
exceptional IT support by troubleshooting, resolving, and following up on
technical issues.
Install,
configure, and maintain IT systems, software, and hardware for multiple
locations.
Provide
hands-on support for Gilbarco POS systems, fuel dispensers, camera
systems, audio systems, and PCs.
Manage your own
service schedule, providing timely solutions and proactive communication.
Travel daily
across Central PA to deliver on-site support and strengthen customer
relationships.
Participate in
training programs and continually develop product knowledge and
sales-focused service skills.
Be available
for an on-call rotational schedule to provide after-hours support when
critical issues arise.
Requirements
Valid driver's
license in good standing; must be comfortable with daily travel across
Central PA.
Ability to lift
at least 50 lbs and work from various heights, including ladder work.
Willingness to
work in varied environments and on a wide range of equipment.
Strong
organizational skills and attention to detail.
Excellent
verbal and written communication skills-able to explain solutions and
highlight value to both technical and non-technical audiences.
Ability to
analyze complex information, prioritize multiple projects, and work
independently or as part of a team.
Preferred Qualifications
Associate's
degree in IT or related field (or equivalent experience).
Previous
exposure to Gilbarco Passport POS or Verifone POS systems.
Familiarity
with Wayne or Gilbarco fuel dispensers.
Experience with
security camera systems and troubleshooting.
Knowledge of
ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Overtime
Day shift
8 hour shift
Night shift
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
Paid training
Swimming Pool Junior Technician
Information technology professional job in Shavertown, PA
🌟 Jumpstart Your Career - Join Summit Swimming Pools Inc as a Junior Technician and Grow with the Best! 🌟 Job Title: Swimming Pool Junior Technician Company Name: Summit Swimming Pools, Inc. Pay Range: $40,000 - $55,000+ per year Industry: Swimming Pools / Hot Tubs (Residential, Commercial)
Location: Ardmore, PA
Job Overview
Summit Swimming Pools Inc is looking for a dependable and motivated Swimming Pool Junior Technician to join our dynamic team. This is an entry-level role perfect for someone who may not have extensive experience but is eager to learn, works hard, and has a great attitude. You'll be trained by industry professionals and gradually take on more technical responsibilities in pool and spa maintenance, diagnostics, and installations. If you're looking for a company that invests in your development and offers a long-term career path-this is it.
Who We Are
At Summit Swimming Pools Inc, we are passionate about delivering high-quality service and unforgettable aquatic experiences for residential and commercial clients alike. From backyard pools to large-scale spa systems, our expert team handles it all. Our culture is built around growth, mentorship, and excellence, and we believe in training the next generation of pool and spa professionals.
Learn more about us at *************************
Key Responsibilities
Assist senior technicians in servicing and repairing pool and spa systems, including pumps, filters, heaters, and lighting.
Learn to perform water testing, chemical balancing, and general maintenance tasks.
Help with the installation of new equipment and components under supervision.
Drive to customer locations using a company-provided vehicle and maintain professional conduct on-site.
Use provided tools and mobile tech to track service orders and complete job documentation.
Attend hands-on training, safety sessions, and manufacturer certification courses.
Maintain cleanliness and organization of work vehicle, tools, and supplies.
Follow safety protocols and company policies on all job sites.
Qualifications
No prior pool experience required-just a strong work ethic and willingness to learn.
A good attitude, punctuality, and dependability are must-haves.
Mechanical aptitude or previous experience in a skilled trade is a plus
Ability to work outdoors in varying weather conditions.
Comfortable lifting 50+ lbs, bending, climbing, and performing physical tasks.
Basic comfort with smartphones or tablets for scheduling and reporting.
Must have a valid driver's license and clean driving record.
Benefits
Bi-weekly pay with overtime potential
Medical insurance and health perks
Simple IRA with company match
Paid time off for holidays, vacation, and sick leave
Paid training programs and apprenticeship opportunities
Mentorship from experienced technicians
Manufacturer and OSHA safety certifications
Uniforms and safety gear provided
Tablet/smartphone tech package
Monthly perks (gift cards, electronics, etc.)
Team events (BBQs, concerts, fishing trips, holiday parties)
Referral bonuses & sales contests
A people-first culture with long-term career growth paths
Schedule
Full-Time
Monday to Friday
(Some seasonal overtime may be available)
Work Location
Field-based, serving both residential and commercial sites
Travel required
Equal Employment Opportunity
Summit Swimming Pools Inc is an Equal Opportunity Employer that values diversity and inclusion. We're committed to offering a safe and supportive workplace where all team members can grow and succeed. Join a team that treats you like family and trains you like a pro.
Ready to dive into a career with purpose and potential? Apply today to begin your journey as a Junior Technician at Summit Swimming Pools Inc!
Technical Services Specialist
Information technology professional job in Wilkes-Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE
The Technical Services Specialist's role is to support the stable operation and perform daily troubleshooting of the MSP in-house support calls relating PC hardware and software, network and telecommunications.
Monitors and responds to complex technical hardware and infrastructure problems utilizing a variety of hardware and software testing tools and techniques.
Responsible for responding to inquiries and providing information to customers calling into a service hotline.
Evaluates situation, determines appropriate response, records resolution or escalates to designated specialist/resource for resolution of customer's problem or complaint.
Maintains the VoIP system and associated voice messaging systems and is responsible for all Moves/Adds/Changes (MAC) associated with network, voice and AV systems. This includes the installation and maintenance of network hardware, voice and AV hardware along with their supporting infrastructure, as well as creation and ongoing maintenance of the associated documentation.
Assists with testing and Installation of new and existing network hardware and troubleshoots physical and network level performance issues.
Tracks issues escalated for resolution to ensure customer receives timely response.
Provides assistance to users for all aspects of end-user computing including desktop-based LAN system software, hardware, network and telecommunications.
Responsible for documenting solutions to problems and developing end-user guidelines.
Provides the functions of Technical Services Specialist and IT Customer Service Specialist support to business customers and if needed, escalates issues to peers or contracted external vendors based on negotiated criteria and thresholds
Follows established escalation processes and procedures for alerting higher levels of management when issues are unresolved and begin to have a material impact on business operation
Utilizes a comprehensive system knowledge database for the purpose of providing expeditious issue resolution for a diverse system portfolio
Effectively and efficiently utilizes software tools for recording, routing, escalating and analyzing customer service calls
Assists in the analysis of the technical performance and reliability of products, systems and services against identified industry standards to ensure customer satisfaction
Responsible for implementing technical service restorations and troubleshooting procedures for identifying, testing and diagnosing computer system and peripheral equipment failures
Assists in the development of standards for client technologies (e.g. desktops, laptops, printers, telephones, mobile telephones) to aid troubleshooting efforts, training and total cost of ownership
Monitors critical systems, responds to and escalates alerts from system monitoring applications
Follow a specified checklist or procedure without unnecessary or unwarranted deviation
Training: Provides and receives cross-discipline training in order to ensure maximum availability of systems under management.
Continuous Improvement: Actively pursues opportunities, as an individual and as part of a group, to improve knowledge, tools and processes for systems under management.
Some travel may be required for this position
Supports established enterprise Shared Services Agreement and adheres to ongoing collaboration efforts amongst all Mohegan properties
The Technical Services Specialist is responsible for the strict adherences to the Information Technology department compliance policies, internal control procedures, Pennsylvania Gaming Control Board control specifications and the Casino's policies and procedures. Performs other duties as assigned. Promotes superior guest service.
Minimum Qualifications
Associates degree in Information Systems, Computer Science, Engineering, Business or related field, and two (2) years as a Customer Service Specialist or High School Diploma or GED and six (6) years of progressive Information Systems experience in a Client Technologies or Customer Service environment
Demonstrated advance knowledge of Microsoft operating systems
Intermediate knowledge of AS400/i5 system platform is preferred
Requires weekend, evening work and working different shifts
Effective written and oral communications
Ability to obtain and maintain gaming licensure in one or more jurisdiction
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
Auto-ApplyTechnical Support Engineer
Information technology professional job in Hazle, PA
EAM-Mosca Job Description Technical Support Engineer Reports to: Director of Field Service Operations is focused on our internal and external customers, providing technical assistance and troubleshooting. These personnel act as Emergency triage with our
machines in the Field. They are also sent to the field on short notice for our most complex
issues.
Technical support collaborates with the engineering department to continually improve the
design and field performance of EAM-Mosca strapping systems from mechanical,
electrical, programming, and system integration perspectives.
Technical support supplies installation and project management expertise for customer
applications developed by MOSCA GMBH.
Skills/Competencies
Strong mechanical foundation with post-high school training in
electronics/programming
Solid understanding of electrical principles and application in machine control
Ability to write and troubleshoot programming in Ladder Logic, C, and
Structured Text,
Experience with control hardware, including Allen Bradley, B&R and Siemens
Integration of mechanical and control systems to optimize machine/system
function
Ability to communicate technical details of strapping system operation to
Company and customer personnel and provide performance feedback at the root
cause level for continuous system improvement. Communication may be verbal
or written via conversation, technical bulletins or formal presentations as
situations require.
Tasks/Responsibilities:
Build mastery of EAM-Mosca equipment through a combination of in-house
exposure and field work, focusing initially on larger unitizing systems with a
secondary priority on bundling systems.
Participate in the concept design of new systems using insights from field
experience to help optimize design.
Develop in combination with field service, engineering and training personnel
SAT, FAT, Installation, and post installation procedures.
Draw on field experience and communication with Service Technicians and
customer personnel to communicate ideas for performance-based design
improvement.
Lead troubleshooting and correction of operating problems and performance
shortcomings, providing training to field personnel and feedback to design staff as
appropriate.
Support Shop operations as needed by assisting with setup and debugging support
etc.
Requires being on the After his support team. One week every five weeks to be on
call excludes when a member is traveling in the field or taking PTO.
Other Details:
Requires working with engineering and service groups in Hazleton, PA, Whitby,
ON, Canada, with Mosca GmbH in Germany.
Requires travel 30-40%, primarily in the US but potentially anywhere in the
EAM-Mosca market.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyINFORMATION TECHNOLOGY SPECIALIST
Information technology professional job in Stroudsburg, PA
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Computer Field Technician
Information technology professional job in Pittston, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Senior I.T. Service Specialist
Information technology professional job in Palmerton, PA
Company: PenTeleData
Shift: Monday-Friday, 8AM-5PM
I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.
The Senior I.T. Service Specialist must possess expert knowledge and have proven time demonstrating their knowledge and skills within this industry combined with possessing the required industry certifications.
Responsibilities include but are not limited to:
Providing remote and onsite customer support for Microsoft virtual environments, M365, disaster recovery and other MSP related services
Designing and installing LAN's and Windows based domains
Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met
Wired and wireless network design, support and installation
Microsoft Systems and service installation and support
Design and installation of voice systems, access control, and security systems
Interfacing with our customers other hardware and software vendors to identify and resolve problems
Performing basic project management
Providing customer training and guidance as required
Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date
Ability to join the on-call rotation
Other duties as assigned
Qualifications
Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments
Current MCSE and/or Cisco Certifications required
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services
Extensive experience with Active directory as well as hosted and on premise applications
Proven experience supporting L2/L3 networks in SMB and enterprise environments
Knowledge of wireless system design and support up to and including 802.11AC standards
General knowledge of the full range of products and capabilities typically found in an SMB environment
Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended
Hyper-V
DFS
Active Directory
Exchange/O365
VMWare, Vsphere and vSAN
Experience with backup and imaging technologies recommended
Experience with managed antivirus and/or EDR recommended
Excellent Communications Skills - Oral and Written a must
Excellent Organizational Skills
Proven ability to multitask and operate in an eclectic service environment
Ability to provide professional customer service at all times and in all situations
INDLP
IT Support Technician, Level 1
Information technology professional job in Nesquehoning, PA
Job Description
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.
Spanning two continents, Bitfarms Ltd. ('BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.
With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work !
We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.
Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.
What we offer:
Competitive salary and bonus opportunities along with career advancement
Top tier group insurance plan with employer cost sharing
Employee referral program
Employee assistance program (EAP)
Stimulating work environment in an innovative data center with air conditioned break rooms
Free parking
An inclusive, safe and diverse work environment
Interested? This is a great opportunity to work for a young and dynamic company!
We are currently looking for a IT Support Technician, Level 1 to join our team
What you can expect in this role:
The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience.
More specifically, here are some of the key responsibilities:
Technical Support:
Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues.
Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary.
Support and troubleshoot Office 365 applications, including user account management and custom configurations.
Assist with mobile device setup, integration, and troubleshooting, particularly with O365.
Install, configure, and maintain laptops, workstations, printers, and other hardware assets.
Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN).
Troubleshoot and maintain Teams meeting room hardware and software.
Onboarding and Offboarding:
Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies.
Prepare and provision hardware, software, and user accounts for new hires.
Conduct training for new employees on IT systems and company tools.
Revoke access and recover company assets during the offboarding process.
System Administration and Maintenance:
Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack.
Monitor system updates and deploy patches to address security vulnerabilities.
Conduct regular security log reviews and implement compliance measures.
Perform periodic audits to verify IT asset inventory and condition.
Network and Infrastructure Support:
Configure and maintain network resources, including servers and critical infrastructure.
Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls.
Process Improvement and Documentation:
Develop and implement IT processes and procedures to improve efficiency.
Maintain detailed documentation of solutions, technical processes, and IT systems.
Here's the profile we're looking for:
Required System Knowledge:
Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin
Jira, Confluence, Adobe Admin
Microsoft Defender, Apple Business Manager, pf Sense, 3CX
Required Technical Skills:
Active Directory (AD): User management, group policies, and permissions.
Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues.
Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration.
Software Support: Install, configure, and provide support for applications like Office 365.
Remote Support: Manage and support users via remote desktop tools.
Interpersonal and Professional Skills:
Customer Service: Deliver professional, empathetic support to users.
Communication: Clearly convey technical solutions in written and verbal formats.
Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments.
Problem-Solving: Analyze root causes and implement optimal solutions.
Organization: Manage multiple tickets, prioritize tasks based on urgency and impact.
Documentation: Maintain thorough records of procedures and solutions.
Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments.
Education and Experience:
College diploma or Attestation of College Studies in Computer Science.
1 to 2 years of experience in IT support.
Preferred Certifications:
CompTIA A+, Network+
Microsoft 365 Certified
Other relevant IT certifications
A few more relevant details:
Work schedule: Monday to Friday,
Onsite.
Job type: full-time, permanent
We are excited to hear from you, so please apply!
This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.
#LI-ONSITE