Information technology professional jobs in Tennessee

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

We're currently hiring an On-Site IT Support Specialist to join our team in Knoxville, TN. This role requires daily in-person support, so please only apply if you live locally and can reliably work on-site while providing great service to our small business clients. Victory Technology is a small, Knoxville-based IT and cybersecurity company (MSP) that proudly supports other small businesses - especially title companies - across Tennessee and neighboring states. We believe in making tech approachable, secure, and genuinely helpful for our clients. If you're the kind of person who enjoys solving problems, working directly with users, and making a real impact at a company where you're more than just a number - you might be a great fit. We're not looking for someone who just wants a “J.O.B.” - we're looking for a technically skilled, people-focused problem solver who takes pride in their work and enjoys helping others succeed. If this sounds like you, and you're ready to join a small, driven team making a big difference - we'd love to hear from you! Apply today and help us deliver IT that actually helps. Responsibilities: - Respond to help desk tickets and resolve technical issues promptly and professionally - Provide both remote and on-site support for desktops, laptops, printers, and mobile devices - Set up and manage user accounts and permissions in Active Directory and Microsoft 365 - Assist with software installations and updates using Intune (Microsoft Endpoint Manager) - Support Windows 10, 11, and Windows Server environments - Troubleshoot basic networking issues, including LAN/WAN connectivity - Document common issues and procedures for internal knowledge base - Track IT inventory and maintain software licensing records - Work with our team to develop and implement tech solutions that make a difference for our clients Qualifications: - 1-3 years of experience in IT support, helpdesk, or a similar role - Strong knowledge of Windows OS and Microsoft Office - Experience with RMM tools (e.g., Atera, ConnectWise, Datto) and ticketing platforms - Familiarity with AD, GPO, and Microsoft 365 admin tasks - Basic understanding of networking (IP, switches, firewalls, LAN/WAN) - Experience with Ubiquiti/Unifi is a plus - Excellent communication and interpersonal skills - we're looking for someone who can talk to humans, not just machines - Organized, reliable, and able to manage time independently

Desktop Administrator Job Type: Contract to Hire (3-6 months) We are seeking a detail-oriented and customer-focused Desktop Administrator to join our IT team. This role is responsible for delivering outstanding end-user support, maintaining desktop systems, and ensuring timely and accurate resolution of IT support tickets in alignment with established Service Level Agreements (SLAs). The ideal candidate has hands-on experience with Windows 11, Okta, Google Workspace, printer and peripheral support, and general desktop administration. Key Responsibilities Respond promptly to IT support requests and ensure all issues are resolved within defined SLAs. Provide day-to-day desktop support, including troubleshooting hardware, software, and peripheral devices. Maintain and administer Windows 11 workstations, including updates, configurations, imaging, and security compliance. Manage Okta identity and access functions, onboarding/offboarding, MFA configuration, and user access adjustments. Support and troubleshoot Google Workspace (Gmail, Drive, Meet, Docs, etc.). Configure, support, and troubleshoot network and local printers; manage printer queues and print services. Maintain and update IT asset inventory for all devices and equipment. Collaborate closely with the IT team to ensure seamless delivery of technical services. Provide excellent customer service with clear, professional communication to end-users at all levels. Assist with creating and maintaining IT documentation, including procedures, FAQs, and knowledge base articles. Support new-hire onboarding and employee offboarding processes by provisioning accounts, configuring devices, and setting up required tools. Qualifications & Requirements Technical Skills Experience with mobile device management (MDM) platforms such as NinjaOne or Jamf Pro. Familiarity with remote support tools (TeamViewer, NinjaOne, Remote Desktop, etc.). IT certifications preferred (not required): CompTIA A+ Microsoft Certified: Modern Desktop Administrator Google Workspace Administrator Preferred Competencies Strong verbal and written communication skills. Ability to listen, assess issues quickly, and determine effective solutions. High level of professionalism, customer service orientation, and interpersonal skills. Self-motivated with strong initiative and follow-through. Effective time-management skills and the ability to handle multiple priorities. Team-oriented mindset with the ability to work collaboratively. Physical Demands & Work Environment Regularly required to sit, work at a computer, and communicate with others. Frequently required to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and use hands/arms throughout the day. Must have adequate vision for close work, distance, color differentiation, depth perception, and focus adjustment. Must be able to lift up to 75 lbs as needed.

This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay

Experience high-performance, customer-centric inbound-to-manufacturing logistics, powered by cutting-edge technology. Comprehensive Logistics (CLI) is expanding, and we need driven Plant IT Manager like you! Especially if you thrive in: · Fast-paced, innovative technology base environment · Opportunities to grow and make an impact · Be part of the CLI team that values team members Apply today and fuel the momentum! POSITION RESPONSIBILITIES: CLI is seeking an ambitious, professional individual to perform business analyses and requirements gathering and implementation, support, documentation, and training of end users on using the CLI Proprietary Sequencing / WMS / Order Management Enterprise Systems, Specializing in Automotive JIT / JIS Sequencing system which supports RF scanning with integration into ERP (order management, accounting, and other supply chain applications). The individual will interface with internal and external departments. POSITION REQUIREMENTS: Bachelor's Degree in Computer Science, Information Systems or related field preferred. Minimum 5 years WMS experience in customer support, implementations, project management, system configurations. Minimum 5 years Sequencing / WMS / Order Management experience with Proprietary WMS and or other commercial WMS Systems. Prior Lead or Management experience of a small team MS SQL experience a plus. Schedule/ Shift: Day Shift 6am -2:30pm Location: Onsite Spring Hill, TN Travel Requirements: None Over Time: N/A Benefits/Perks: Benefits: Medical, dental, vision, life insurance, 401K match, & PTO Career development: Opportunity for advancement Training: Comprehensive training to fuel your growth and success! About The Company Built for precision. Engineered for the future. When ultimate precision and operational reliability are non-negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting-edge technology, machine learning, and process-driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner - ensuring your supply chain moves with unmatched quality, speed, and control. Comprehensive Logistics is committed to creating a diverse environment and is proud to be an equal opportunity employer. WORK ENVIRONMENT: Office / Plant environment and working remote with all the necessary equipment and supplies needed to ensure success. Extensive computer work required. Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment

2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.

Oak Ridge, TN | Desktop Support Technician | Full-time We are actively recruiting a Desktop Support Technician for our client in Oak Ridge, TN. This is a full contract, full-time opportunity that will require being onsite, full time. This is an excellent opportunity for growing a career with an established IT team in an expanding enterprise environment. Due to client request, candidates must be eligible to work in the United States without sponsorship. Job Duties and Responsibilities · Provide Tier 1 technical support for end-users, addressing issues related to hardware, software, and network connectivity. · Troubleshoot and resolve problems across multiple operating systems, including Windows, Linux, and occasional MacOS environments. · Assist with configuration and troubleshooting of computer peripherals such as printers, cell phones, and other devices. · Respond to and manage support tickets in a timely manner, ensuring clear communication and resolution. · Perform basic system administration tasks, including account setup, password resets, and software installations. · Document troubleshooting steps and resolutions in the ticketing system for knowledge sharing and process improvement. · Escalate complex issues to Tier 2 or specialized teams when necessary. · Maintain professional and technical knowledge through ongoing learning and collaboration with peers. Basic Qualifications · Associate degree in Information Technology, Computer Science, or related field OR equivalent work experience. · Strong understanding of common operating systems (Windows, Linux) and basic familiarity with MacOS. · Ability to diagnose and resolve hardware and software issues for desktops, laptops, and mobile devices. · Excellent communication skills to interact effectively with end-users and team members. · Strong problem-solving skills and attention to detail. · Ability to work in a fast-paced environment and manage multiple priorities. Preferred Qualifications · Experience with enterprise ticketing systems (e.g., ServiceNow, Jira, or similar). · Familiarity with networking basics (VPNs, IP addressing, DNS). · Exposure to mobile device management tools and printer troubleshooting. · Certifications such as CompTIA A+, Network+, or similar are a plus. · Customer service experience in a technical support environment. · Ability to work independently and as part of a collaborative team. Key Competencies · Technical Aptitude: Comfortable working across multiple platforms and devices. · Customer Focus: Ability to provide clear, empathetic support to non-technical users. · Adaptability: Willingness to learn new technologies and processes. · Documentation Skills: Maintain accurate records of issues and resolutions. “Equal Opportunity Employer/Veterans/Disabled”

This position provides and facilitates support of technology issues encountered by Client employees and departments in a 24/7 environment. This position additionally monitors Client environmental and network systems for stability and continuation of service(s). Scope of Work Diagnose and resolve/escalate customer requests. Perform or monitor system health checks or maintenance tasks following established procedures. Understand job scheduling tools, activation, monitoring, and storage. Maintain and convey basic knowledge of server operating systems, file systems, data center critical infrastructure, and basic data recovery. Maintain and convey basic knowledge of Networking protocols, principles, and concepts. Convey information concerning critical issues clearly and concisely to appropriate personnel. Understand the installation, configuration and ongoing usability of computing devices, peripheral equipment and software. Perform network and computing device troubleshooting remotely where possible. Escalate unresolved issues in accordance to established guidelines. Train and orient customers in use of hardware and software as needed. Be available to answer phones at all times. Take ownership of, and resolve/action customer emails within established timelines. Education and Experience Required Knowledge/Skills/Abilities: Great Customer service skills, understanding the role of being the “Voice of the Customer” Excellent organizational skills and detailed oriented Experience working in a team environment as well as the ability to work independently Ability to identify and lead resolution of problems to provide better service to customers. Responds to customer requests or inquiries in a timely manner using established methodologies and practices. Preferred Knowledge and Skills Experience with contact centers, and or Helpdesk. Experience using, and troubleshooting Microsoft products such as Windows, Office, etc. Experience working in a fast pace environment. Security Requirements ITS Security Requirements: Selected candidates must agree to and sign the ITS Non-Disclosure Policy, ITS Employee Security Policy and successfully pass a Criminal Record Background Check performed by the Clientpolitan Nashville Police Department that includes: An identity verification A state of residency check for the last ten (10) years A National Criminal Information Center (NCIC) record and fingerprint check

We are seeking a Service Desk Technician for a contract-to-hire opportunity based in Nashville! (Night Shift) This role provides technical support for employees and departments in a 24/7 environment, including monitoring electrical and network systems to ensure stable and continuous service. Key Responsibilities: Diagnose and resolve technical issues using documented procedures. Perform or monitor system health checks and maintenance tasks. Understand job scheduling tools, activation, monitoring, and storage processes. Maintain basic knowledge of server operating systems, file systems, data center infrastructure, and data recovery. Understand networking protocols, principles, and basic troubleshooting. Communicate critical issues clearly to appropriate personnel. Support installation, configuration, and usability of computers, peripherals, and software. Troubleshoot network and computing device issues remotely when possible. Escalate unresolved issues per established guidelines. Provide training and orientation to users as needed. Answer phones at all times during scheduled shifts. Take ownership of customer emails and respond within established timelines. Required Skills & Experience: Minimum of 1 year in an IT support center environment. Strong computer skills, especially in Microsoft Office (Outlook, Word, Excel, PowerPoint). Excellent customer service and communication skills. Highly organized and detail-oriented. Ability to work both independently and in a team setting. Skilled at identifying and resolving problems to improve service. Timely response to customer inquiries using established procedures. Preferred Skills & Experience: Experience in contact center or helpdesk environments. Familiarity with Microsoft products (Windows, Office). Comfortable in fast-paced settings. Experience with ITSM tools such as Cherwell, ServiceNow, Remedy, etc. BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are seeking a Service Desk Technician for a night shift opportunity! This contract-to-hire position is onsite in Nashville, TN and operates on 12-hour night shifts (6PM-6AM) with a rotating 3-4 day workweek. This role provides and facilitates technology support for employees and departments in a 24/7 environment. The position also monitors electrical and network systems to ensure stability and continuous service. Responsibilities: Diagnose and resolve incidents using documented procedures. Perform and monitor system health checks and maintenance tasks following established processes. Work with job scheduling tools, including activation, monitoring, and storage. Maintain and communicate basic knowledge of server operating systems, file systems, data center critical infrastructure, and basic data recovery. Maintain and convey basic knowledge of networking protocols, principles, and concepts. Communicate critical issues clearly and concisely to the appropriate personnel. Understand the installation, configuration, and ongoing usability of computing devices, peripheral equipment, and software. Troubleshoot network and computing device issues remotely when possible. Escalate unresolved issues according to established guidelines. Train and orient end users on hardware and software as needed. Be available to answer phones at all times. Take ownership of customer emails and resolve/action them within established timelines. Required Knowledge/Skills: One (1) year of experience in an Information Technology Customer Support Center with strong computer skills in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.). Strong customer service skills with an understanding of being the “Voice of the Customer.” Excellent organizational skills and attention to detail. Experience working both independently and within a team environment. Ability to identify issues and lead problem resolution to improve customer service. Ability to respond to customer requests and inquiries in a timely manner using established methodologies and practices. Preferred Knowledge/Skills/: Experience working in contact centers and/or Help Desk environments. Experience using and troubleshooting Microsoft products such as Windows and Office. Experience working in a fast-paced environment. Experience with ITSM tools such as Cherwell, ServiceNow, Remedy, etc.

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

Our client is seeking an experienced NVIDIA Server Support Technician to install, configure, maintain, and troubleshoot NVIDIA servers in a fast-paced data center environment. The ideal candidate has hands-on experience with NVIDIA hardware, strong troubleshooting skills, and the ability to work collaboratively with IT teams. Key Responsibilities Install, configure, and deploy NVIDIA servers in data centers. Perform routine hardware maintenance, firmware updates, and component replacements on NVIDIA GB200 servers. Troubleshoot and repair NVIDIA server hardware/software issues to reduce downtime. Monitor and optimize server performance for stability and efficiency. Apply system updates, patches, and drivers. Support integration of NVIDIA servers with existing infrastructure. Maintain detailed documentation, reports, and configuration records. Collaborate with IT, network, and data center teams. Assist with rack mounting, cabling, airflow, and cooling management. Required Qualifications Bachelor's degree in IT/Computer Science or equivalent experience/certifications. Proven experience with NVIDIA servers or high-performance computing hardware. Strong understanding of server hardware (CPU, memory, storage, networking, cooling). Experience with Linux/Windows Server and server management tools. Knowledge of networking basics (TCP/IP, DNS, DHCP). Strong troubleshooting and diagnostic skills. Ability to work in fast-paced environments with multiple priorities. Strong communication/documentation skills. Preferred Experience with NVIDIA GPUs, CUDA, AI/ML, or HPC systems. Knowledge of IPMI, iLO, or similar management tools. Certifications: CompTIA A+, CCNA, etc. Familiarity with cloud platforms (AWS, Azure, GCP).

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site. o Triage issues with direction from support o Execute plan of action from Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to the client via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during CW server deployments) Parts return to client You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility Technical Ability ? Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) ? Experience with server swaps and deployments ? Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) ? Experience with water cooling servers (desirable, not required) ? Familiarity with Linux ? Has built PCs ? Follows provided Plan of Action (POA) from support ? Stays current with technology (reading, company announcements, continuous learning) ? Can handle the physical demands of the job. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $28- $30/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Senior Customer Support Engineer / Help Desk Contract We are seeking a Senior Client Support Engineer to provide advanced technical support and troubleshooting across end-user devices, applications, and systems. This role will serve as a key escalation point for complex issues, ensure smooth operations of IT services, and contribute to process improvement initiatives. The ideal candidate will have strong customer service skills, in-depth knowledge of Microsoft environments, and the ability to mentor junior team members while maintaining strong cross-departmental relationships. Responsibilities Provide desktop support for users, including computers, monitors, phones, printers, mobile devices, and other equipment. Troubleshoot and resolve technical issues of varying complexity; escalate or route to other resolver groups as needed. Manage incidents and service requests through ticketing systems, ensuring timely resolution. Support installation, maintenance, and troubleshooting of audio/visual equipment in conference rooms. Identify and respond to system outages, engaging appropriate support teams promptly. Collaborate with managed service providers to ensure effective Level 1 support. Create, update, and maintain IT documentation for systems and processes. Mentor junior support staff, provide training, and foster a collaborative team environment. Build strong partnerships across the business to improve service delivery. Leverage technical competencies (e.g., scripting, automation) to improve processes. Coordinate and manage small projects involving IT support initiatives. Support department activities with consistent and timely attendance. Required Skills & Knowledge Strong customer service and communication skills, adaptable to varying user technical levels. Advanced troubleshooting in Microsoft server/client environments. Networking fundamentals and solid knowledge of IP telephony. Proficiency with Microsoft Office and Adobe applications. Strong knowledge of Active Directory, Azure AD, DNS, DHCP, Exchange Online, SCCM, Intune, and endpoint management. Experience with scripting tools such as PowerShell. Ability to troubleshoot and support Outlook in both Exchange and cloud environments. Familiarity with Apple and Android devices. Strong organizational skills with attention to detail and documentation. Qualifications Education: Associate's Degree required; Bachelor's Degree preferred. Equivalent experience may substitute for degree requirements. Certifications: A+, Network+, or Microsoft Azure Administrator (preferred). Experience: 2-3 years of relevant IT support experience. Additional Information Ability to lift up to 75 lbs on a regular basis. Ability to travel periodically to support remote offices. Occasional overtime may be required. Participation in on-call rotation for after-hours support.

Job Title: Lead Analyst, IT Manufacturing Operations Duration: Direct Hire The Lead Analyst, IT Manufacturing Operations serves as a strategic and technical leader within the Manufacturing IT/OT domain. This role partners closely with Engineering, Manufacturing, Finance, and Supply Chain teams to design and deliver integrated technology solutions that enhance operational efficiency and digital connectivity across manufacturing systems. As a recognized Subject Matter Expert (SME), the Lead Analyst provides deep domain expertise and thought leadership-driving innovation, aligning digital manufacturing initiatives with business objectives, and ensuring solutions are scalable, secure, and aligned with enterprise architecture. Reporting directly to the Senior Director, IT Applications, this role oversees the full lifecycle of manufacturing technology solutions-from concept and architecture through implementation, adoption, and continuous improvement. Key Responsibilities Partner with business leaders to drive continuous improvement through system standardization, enhancements, and configuration changes. Analyze current business and manufacturing system architectures and contribute to Industry 4.0 transformation initiatives across PLC, SCADA, MES, and ERP layers. Collaborate on complex manufacturing and business processes to integrate new technologies with existing systems, ensuring strategic alignment across IT and operations. Lead root cause analyses of system issues and oversee the resolution of application exceptions. Develop and maintain comprehensive documentation, including requirements, specifications, test plans, and training materials. Design and execute test plans; perform unit testing and coordinate end-user validation. Serve as a key liaison between development teams and business stakeholders to ensure clear communication and alignment. Develop and manage system conversion, implementation, and reporting plans. Oversee application development and support activities, including progress tracking, milestone communication, issue escalation, and preventive/corrective action planning. Provide project management leadership for IT initiatives related to manufacturing systems. Foster collaboration and maintain open communication with users across all levels of the organization. Note: The responsibilities listed are representative of the role's key duties and may evolve based on business needs. Education & Experience Bachelor's degree or at least 7 years of analytical experience in IT/manufacturing systems. 7+ years of experience supporting and configuring manufacturing applications (OEE, MES, CMMS preferred; ERP and Supply Chain systems a plus). 6+ years of experience gathering and defining business requirements. Proven experience managing IT projects or overseeing multiple concurrent initiatives. Experience with Application/PLC signal programming and remote user support preferred. Strong documentation skills, with familiarity in ISA-95 standards. Must be at least 18 years of age. Core Competencies Excellent communication and relationship-building skills; ability to collaborate across multilingual and cross-functional environments. Highly self-motivated, organized, and capable of managing multiple priorities with minimal supervision. Strong analytical and troubleshooting abilities. Demonstrated ownership of projects and ability to deliver results in fast-paced environments. Working knowledge of project planning tools and methodologies. Work Environment & Physical Demands Typical office and manufacturing environments; specific physical requirements may vary depending on facility visits. Travel requirement: 25%-50%. Personal Protective Equipment (PPE) may be required when visiting manufacturing sites.

Roof Resources, Inc. is a dedicated roof consulting company with 39 years of experience in non-residential roofing/waterproofing consulting and engineering. We pride ourselves on delivering high-quality design, construction administration, and asset management services to a loyal client base, all while maintaining our commitment to integrity and excellence. Summary We are seeking a talented Technical Roofing Professional that also has project management experience to join our team at Roof Resources, Inc. This role is vital in ensuring our clients receive the best advice and/or project oversight possible. This position is semi-remote in that you must live within commuting of the Greater Nashville Area. When not in the field the position is work from home. Responsibilities Oversee all projects to ensure they are on time and on budget. Provide Construction Management services throughout the roofing/re-roofing process. Participate in or conduct project meetings for Pre-Bid, Pre-Construction or in some cases, provide the roofing knowledge to architects and general contractors during the design stage. Review contractor pay applications to ensure they are only billing what they are supposed to, and their numbers add up correctly. Keep up with multiple projects to make sure no project is forgotten or ignored by contractors. Conduct site evaluations to assess conditions. Conduct roof evaluations. Conduct Quality Assurance and Progress Inspections to ensure the roofing contractor is installing the new system per design specifications. Requirements Extensive knowledge of all roof types and related components. Proven project management experience. Strong communication skills to effectively collaborate with team members, contractors and clients. Ability to manage multiple projects simultaneously while maintaining attention to detail. You must live within commuting distance of the Greater Nashville Area. If you are passionate about the roofing industry and want to be part of a dedicated team that values quality and integrity, we invite you to apply today! Job Type: Full-time Benefits: Health, dental and vision insurance Paid time off Professional development assistance Retirement plan Experience: Roofing: 10+ years (Required) Project Management: 5+ years (Required)

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)