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Tech Support Specialist - Winter Springs, FL
American Premier Services 3.6
Information technology professional job in Winter Springs, FL
Full-time Description
Responsibilities:
Support all first-level issues related to electronics and devices, including assistance with Help Desk tickets and coordination with IT.
Set up company-issued phones and other electronic equipment.
Asset manage company-issued IT equipment (phones, computers, printers, tablets).
Collaborate with IT to create company email accounts and troubleshoot login issues.
Communicate with new hires to provide login information, ensure their equipment is configured correctly, and confirm proper setup.
Support administrative sites and functions.
Troubleshoot and resolve technology-related issues.
Perform additional tasks as assigned by management.
Job Requirements:
BA/BS degree or equivalent combination of education and experience.
Excellent organizational skills with strong attention to detail.
Good communication and problem-solving skills.
Salary Description $40,000 - $45,000 annually
$40k-45k yearly 27d ago
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Technical Support Specialist
Wavetronix 3.6
Information technology professional job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$38k-69k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Ocala, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$46k-70k yearly est. 20d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Wildwood, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-56k yearly est. 7d ago
Luxury Residential Technology Specialist
ZIO
Information technology professional job in Winter Park, FL
ZIO is currently seeking qualified candidates for the role of Luxury Residential Technology Specialist. The Luxury Residential Technology Specialist is responsible for performing a variety of client-focused activities such as identifying needs and working with the engineering team to deliver various types of proposals for residential AV and lighting system designs, staying current with the latest residential technology solutions, products, and best-practices, maintaining relationships with vendors and most importantly, maintaining and nurturing client relationships early in their introduction to ZIO and throughout the life-cycle of the relationship over many years. If you have strong experience working in the residential luxury technology (CEDIA) industry, read on. Please note, applications without industry experience will not be considered for this role. Work Activities and Duties The various functions include but are not limited to the following activities:
Client relationship management in our 20+ year established and award-winning luxury residential market including Audio & Video, Smart Home, Lighting Control, Shading, Security & Video Surveillance business.
Maintain positive relationships with clients, industry contacts and project stakeholders such as Architects, designers, contractors and builders.
Manage and cultivate new sales opportunities provided by ZIO.
Work with the engineering department to generate budgets, proposals and scopes of work.
Meet with the client to uncover needs, present solutions and ensure ZIO is engaged to provide the proposed solution.
Monitor the status of ongoing luxury residential projects and act as the client's advocate to ensure they receive the proposed solution meeting ZIO's standards.
Lead and/or participate in client walk-thru and education as needed during the project.
Maintain ongoing relationships with clients to generate referrals and continuing business.
Competencies and Qualifications The Luxury Residential Technology Specialist should possess the following knowledge, skills, abilities, and characteristics to be successful in this position:
Previous luxury Client relationship management experience.
Proven track record managing, maintaining and building professional relationships.
Ability to use critical thinking skills, think strategically and contribute at all levels in.
A sound technical aptitude
An understanding of luxury residential Audio Visual and Lighting Systems and Technical design is highly desirable.
Personal Integrity and Exceptional Ethics.
About ZIO ZIO (ZIO Group, LLC) designs and installs integrated technology solutions for large commercial and luxury residential markets. Founded in 2000, ZIO is recognized as an industry leader and has received multiple industry honors and awards. ZIO believes that the key to keeping great talent is treating them well. We realize it isn't all about the money. Some of the benefits we offer:
Paid Training, certifications, and industry events
Semi-annual career coaching and development to help you achieve you achieve your long-term goals
Retirement Matching
Health & Dental Insurance
Paid Holidays & Time Off
Company events such as go-kart racing, bowling, and other events you can help organize on a quarterly basis
Profit sharing
If you believe your work is a personal reflection of yourself, strive for success in everything you do, and you have a passion for constant learning then you should apply now. ZIO is going places and we need great people like you to get there. How to Apply & What Happens Next:
Step 1: Apply online with attached resume.
Step 2: Complete Predictive Index assessment using this link: ZIOLuxuryResidentialTechnologySpecialist_202919
Step 3: If selected, you'll go through a structured interview process-starting with a phone screen and followed by 2 in-person interviews.
Step 4: We'll send regular updates on where things stand. From application to offer, the full process usually takes 4-6 weeks.
If you've read this far, and this sounds like you - this is your opportunity to join the ZIO team!
We look forward to hearing from you!
ZIO is an Equal Opportunity Employer and a Drug-Free Workplace.
$65k-100k yearly est. 60d+ ago
Associate PC Support Technician
Worldwide Techservices Open 4.4
Information technology professional job in Ocala, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all time, mileage, and other requirements in an accurate and timely manner
Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis
Other duties may be assigned to meet business needs
Education and Experience:
Typically requires technical school certification or equivalent and 1-3 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Must meet all background requirements on an annual basis or as business needs require
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to work overtime as required
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must be able to pass annual criminal and motor vehicle background
Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter
Must own a basic repair tool kit
$36k-63k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in Ocala, FL
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 22h ago
IT Support Analyst II
Radiology Associates of Ocala 4.5
Information technology professional job in Ocala, FL
IT Support Analyst II - Remote (Overnight Shift)
Full-Time | Must Reside in Florida Radiology Associates - Eastern Central Florida
About Us
Radiology Associates is the leading provider of medical imaging and patient care in Eastern Central Florida. We are recognized as a Breast Imaging Center of Excellence by the American College of Radiology and are committed to a collaborative, professional, and inclusive workplace.
Why Join Us
Join an organization that values employee growth, recognition, and teamwork while supporting high-quality patient care.
Job Summary
The IT Support Analyst II provides advanced technical support across the organization and serves as a bridge between entry-level and senior IT roles. This is a remote, overnight position supporting hardware, software, networks, and peripherals while assisting with user training, documentation, and small IT projects.
Key Responsibilities
Install, configure, and maintain computer systems and applications
Troubleshoot hardware, software, network, and peripheral issues
Provide advanced technical support to users and IT staff
Maintain documentation and contribute to process improvements
Assist with training and mentoring entry-level IT staff
Qualifications
Associate's or Bachelor's degree in IT or related field (or equivalent experience)
2-4 years of IT support experience
Strong troubleshooting, communication, and customer service skills
Experience with Microsoft operating systems and business applications
Preferred
Healthcare IT experience
CompTIA A+, Network+, or similar certifications
Benefits
Medical, dental, and vision insurance
PTO and paid holidays
401(k) retirement program
Life and AD&D insurance
Employee Assistance Program (EAP)
Employee recognition and referral programs
Additional Information
Radiology Associates is an Equal Opportunity Employer, a Drug-Free and Tobacco-Free Workplace, and participates in E-Verify.
$46k-56k yearly est. Auto-Apply 6d ago
IT Field Support Technician_Leesburg
Gr8Ttek, LLC
Information technology professional job in Wildwood, FL
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Powered by JazzHR
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$31k-51k yearly est. 23d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology professional job in The Villages, FL
Working Title: Internship Salary: To Be Determined by the Agency InformationTechnology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of InformationTechnology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
Lead Veterinarian - Great Hours, Supportive Team, and Compassionate Clients, Spring Hill, Florida
Desort
Information technology professional job in Spring Hill, FL
Lead Veterinarian - Spring Hill, Florida
A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment.
Key Responsibilities
Provide high-quality medical and surgical care for a diverse caseload
Collaborate with fellow veterinarians and support staff to ensure medical excellence
Support and guide team members through mentorship and professional development
Oversee clinical operations, ensuring efficiency and consistency in care
Foster strong relationships with clients and the local community
Partner with practice management to set and maintain high medical standards
Skills, Knowledge, and Expertise
DVM/VMD degree from an AVMA-accredited program (or equivalent)
Active veterinary license (or eligibility for licensure) in Florida
Proven leadership, mentorship, and communication skills
Commitment to patient-centered and team-oriented care
Benefits
Competitive sign-on bonus options
Flexible compensation models (salary or Pro-Sal, no negative accrual)
Comprehensive health, vision, and dental coverage
Paid professional dues, state licensing fees, and liability insurance
Continuing Education (CE) days and allowances
Retirement plan with employer match
Paid time off, holidays, and parental leave
Mentorship and collaboration opportunities
Discounts on personal pet care
How to Apply
Veterinarians interested in this leadership opportunity are encouraged to send their resume to:
đź“§ **************************
Please complete the online application to be considered.
For more information, please contact:
Sam Ortiz
Senior Talent Acquisition Specialist
📞 **************
đź“§ **************************
Equal Opportunity Employer
This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.
$65k-97k yearly est. Easy Apply 60d+ ago
Level 2 - IT Managed Services Administrator
Kappa Services
Information technology professional job in Lake Mary, FL
OVERVIEW- IN-HOUSE (Lake Mary, FL)
The Level 2 IT Managed Services Administrator is a hands-on, experienced technical role requiring real-world, production IT experience. This position is not entry-level.
Candidates must have direct experience working in live client or enterprise environments performing advanced technical tasks such as configuring firewalls, deploying and managing servers, administering Microsoft environments, and troubleshooting complex infrastructure issues.
This role is responsible for responding to alerts, tickets, phone calls, and emails; independently diagnosing and resolving higher-level technical issues; escalating appropriately; and ensuring accurate, real-time documentation. The Level 2 Administrator applies practical, mid-level systems and network administration expertise to solve real business-impacting problems across diverse client environments while maintaining high customer satisfaction.
REQUIRED REAL-WORLD EXPERIENCE
Candidates should be prepared to explain past configurations, decisions made, and problems solved-not just list technologies used.
Candidates must be able to demonstrate hands-on experience in production environments, including:
Configuring and troubleshooting firewalls (rules, NAT, VPNs, security policies).
Installing and administering Windows Servers (AD, DNS, DHCP, GPOs, file services).
Managing Microsoft 365 / Exchange / Azure tenants in real organizations.
Supporting virtualized environments (VMware) beyond basic monitoring.
Diagnosing complex authentication, networking, and server-related outages.
KEY RESPONSIBILITIES-
This role requires proven, hands-on experience performing advanced IT tasks in real production environments.
Service & Support
Respond to alerts, service tickets, phone calls, and emails as a Level 2 support resource.
Analyze, troubleshoot, and resolve issues related to servers, networks, workstations, and peripherals.
Escalate issues appropriately and provide thorough documentation for escalation resources.
Maintain clear and professional communication with clients regarding issue status and next steps.
Resolve issues efficiently while maintaining end-user confidence and satisfaction.
Avoid spending more than 30-40 minutes on a ticket without escalation or additional direction.
Systems & Network Administration (Hands-On)
Configure, deploy, and manage firewalls, switches, VPNs, and wireless networks in live client environments.
Install, configure, and maintain Windows-based servers, including Active Directory, Group Policy, DNS, DHCP, and file services.
Administer and troubleshoot VMware virtualization environments.
Perform Microsoft 365, Exchange, and Azure administration, including migrations and tenant management.
Manage endpoint security, antivirus, and device compliance platforms.
Troubleshoot complex network, server, and authentication issues across multi-site environments.
Support and maintain third-party and line-of-business (LOB) applications.
Projects & Deployments
Set up, install, and configure new computer systems and peripherals.
Complete new PC setup projects and mentor Tier 1 technicians on processes and procedures.
Assist with new server and network projects in collaboration with System Engineers.
Participate in project kickoff and close-out meetings.
Complete projects within defined scope, timeline, and budget.
Escalation & Collaboration
Handle escalations from Tier 1 Help Desk technicians.
Escalate incidents to IT Support Engineers when necessary.
Follow up with Tier 1 technicians to review resolution steps and share troubleshooting approaches.
Review resolutions for escalated tickets to continually expand technical knowledge.
Documentation & Client Ownership
Create, review, and update client documentation in real time.
Ensure documentation is updated whenever devices, configurations, licenses, or renewals change.
Serve as a primary technician for assigned clients, maintaining accurate and current documentation.
Identify recurring issues and notify the team for review and long-term remediation.
Collaborate with Client Manager to identify systems or equipment requiring updates or replacement.
On-Call & Team Participation
Participate in the on-call rotation, including nights, weekends, and holidays.
Attend weekly technical and training meetings.
Share relevant technical updates, trends, and client insights with the team.
REQUIREMENTS
Minimum of seven (7) years of IT administration experience.
Ability to pass a background check.
Valid driver's license with a good driving record.
Flexibility for on-call and after-hours responsibilities.
WHAT'S IN IT FOR YOU?
Competitive compensation
IRA with up to 3% company match
Health, dental, and vision benefits
Paid time off: 17 days in your first year
Company outings and team events
Office unlimited snacks
Strong work/life balance with a focus on a 40-hour workweek
Paid technology training and certifications
Ongoing in-house training-learn something new in technology almost every day
ABOUT KAPPA
Kappa Computer Systems is a Managed Service Provider (MSP) based in Orlando, Florida, proudly serving clients since 1997. We deliver a comprehensive range of IT solutions including managed IT services, cybersecurity, cloud services, and enterprise support for small, mid-sized, and enterprise organizations.
At Kappa, our employees are our most valued asset. We invest heavily in our team through strong benefits, continuous training, and clear growth opportunities. Winning Best Places to Work 5 years in a row, just ask our team! Our mission is simple: deliver exceptional IT service to every client, every time. We are known for our outstanding reputation and commitment to consistently excellent service.
Follow us on Linked in: linkedin.com/company/kappa-computer-systems/
$92k-122k yearly est. 42d ago
Traffic Signal Installer/ITS Technician Foreman
Chinchor Electric
Information technology professional job in Ocala, FL
Chinchor Electric, Inc. is family owned and operated and has been in business for over 30 years. We are celebrating being one of the Nation's Top Workplaces after receiving the honor of being granted the Orlando Sentinel's 2024 Top Workplaces award! We are a Commercial and Industrial Electrical contractor, performing Heavy Industrial Electrical, Highway Lighting, Traffic Signalization projects, and much more. We work with both corporate clients and government entities and maintain yearly contracts with Orange, Seminole, Osceola, and Volusia counties, as well as the Florida Department of Transportation. We are proud to share that we are soon opening a second location in St. Augustine, Florida to serve Jacksonville and the surrounding areas. We have opportunities for advancement in both career and education. Chinchor Electric, Inc. is seeking highly motivated and hardworking experienced Traffic Signal and ITS Technician Foremen. We are currently hiring in the Central Florida area, St. Augustine, Jacksonville, and Pinellas County. Join our team, apply today! Educational Opportunities and Benefits:
Medical (100% Employer-Paid Plan Options)
Dental
Vision
Life Insurance
401K + Match
Christmas Bonus
Paid Time Off
Employee Referral Program
Advancement Opportunities
Paid apprenticeship and training opportunities through the 4-year Florida Electrical Apprenticeship & Training (FEAT) and Northeast Florida Builders Association (NEFBA) apprenticeship programs.
Paid certifications including:
CDL-A
Crane Certification (rigging, signaling, operating)
IMSA
Maintenance of Traffic
Traffic Signal Technician Levels I, II, and III
Job Type: Full Time, Hourly, Non-Exempt Pay: $28+ Hourly, Based on Experience
Travel & night work may be required. MUST be able to work out of town and nights, on occasion.
Traffic Signal Installer/ITS Technician Foreman Responsibilities:
Oversee the daily operations of crews of traffic signal installer/ITS technician apprentices and traffic signal installers/ITS technicians.
Work closely with the project superintendent and project manager to ensure the efficient and successful completion of projects from start to finish.
Responsible for the installation and maintenance of electronic traffic control devices.
Assemble, install, service, test, repair, and adjust electrical and mechanical components of traffic signals and related equipment including traffic signal poles, overhead traffic signals, overhead signs, pedestrian features, and other related signal components.
Inspect electrical systems, equipment, and components to ensure code compliance.
Other duties as assigned.
Required Skills, Qualifications, and Experience:
Strong problem-solving and critical thinking skills.
Ability to thoroughly follow instructions.
Ability to understand and anticipate the needs of team members.
Excellent written and verbal communication skills.
Ability to work well in a team environment.
Knowledge of National Electrical Code (NEC)
Proficient in Blueprint reading.
Class A CDL *Preferred*
Roadway Signing experience *Preferred*
3+ years of signalization and/or ITS experience *Required*
4+ years of experience supervising FDOT projects *Required*
Physical Demands
Must be able to perform multiple tasks and can handle the physical demands of the job, including but not limited to, digging using a shovel, standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50lbs.
Equal Opportunity Employer
Chinchor Electric, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran or military status, sexual orientation, sexual stereotyping, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Drug Free Workplace
To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Chinchor Electric, Inc. property, and to ensure efficient operations, Chinchor Electric, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for Chinchor Electric, Inc.
$28 hourly 53d ago
Interested in Becoming a Richco Application Technician?
Richco International 3.9
Information technology professional job in Ocoee, FL
As part of our continuous company expansion, we have opportunities available to become part of our Richco application team. Richco believes in offering our clients our own application team; giving us a competitive edge by providing a "single source" service to our customers.
We are looking for an experienced flooring installer to assist with our flooring installations projects.
* The applicant must have vast experience with stamped overlay installations and / or epoxy resin flooring systems - including all preparation works required.
* The applicant must be a self-motivated person who can work on their own or within a team.
* Candidate must be willing to be flexible on their working location - as most of our work are within the Orlando area, however on occasions we also work out-of-state.
* The works will include some warehouse work (at our premises in Ocoee) which involves assisting warehouse operative with on-loading / off-loading materials / equipment that are required for each job and keeping equipment all clean and ready for the next job and prepare flooring samples for our clients.
* The other works will consist of attending various job locations (mainly themed industries - such as theme parks) and joining the team with the installations of our specialist flooring systems. This will include loading out materials, mixing and laying our flooring systems and keeping the site tidy and presentable at all times.
We are looking for dynamic, proactive people who can take initiative. Our Application Technicians understands the meaning of true customer service, they are professional, team-oriented, possess good work ethics and are extremely results driven. We provide detailed and ongoing training.
If you would like to learn more about the exciting opportunity of becoming a Richco Application Technician, please complete the form below and upload your resume.
$59k-103k yearly est. 36d ago
Invasive Specialist Tech at Lake Mary Hospital
Orlando Health 4.8
Information technology professional job in Lake Mary, FL
Department: LMH Cardiac Cath Lab Status: Full-time Schedule: 4 x 10 hour days with STEMI CALL 7:00A - 5:30P Title: Invasive Tech ll Orlando Health Lake Mary Hospital Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Labor and delivery services, and a future neonatal intensive care unit 6 state-of-the-art operating rooms 3 catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU Beds Observation unit Outpatient Scripts Pharmacy Top Reasons to Choose Orlando Health - Lake Mary Hospital: BEST Place to Work, 5 years in a row! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Performs diagnostic imaging and related procedures to demonstrate anatomy for interpretation and/or intervention for cardiovascular procedures. Responsibilities Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies.
Education/Training One of the following criteria must be met: • CVT-RCIS or RCES: High school diploma or GED • RRT or CRT: Associate degree from an accredited respiratory therapy education program. • R.T.(R): Completion of an accredited radiography program. • Paramedic-NREMT-P: Completion of an accredited paramedic education program. Licensure/Certification Maintain current BLS and ACLS certification. PALS may be required depending on unit specific needs. Must possess and maintain one of the following: • Cardiovascular Technologist (CVT)-Registered Cardiovascular Invasive Specialist (RCIS) certification OR Registered Cardiovascular Electrophysiology Specialist (RCES) certification. • Registered Respiratory Therapist (RRT)-Registered by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Certified Respiratory Therapist (CRT)-Certified by the National Board for Respiratory Care (NBRC). Licensed for the state where they are employed. • Registered Radiologic Technologist (R.T.(R))-Certified by the American Registry of Radiologic Technologists (ARRT). Licensed for the state where they are employed. • Paramedic-National Registry of Emergency Medical Technicians-Paramedic (NREMT-P) certification. Must also have a valid Registered Cardiovascular Invasive Specialist (RCIS) certification. Experience One (1) year experience in Cardiac Catheterization lab is required. Able to meet all job duties of Invasive Specialist I. Must meet unit specific performance competencies.
Essential Functions • Delivers appropriate care while recognizing patient conditions and ensuring successful completion of procedures and protocols. Assessesthe patient's physical condition and age specific needs. • Ensuresthat patient's education of procedure performed, needs,safety, and comfort are met while in their care. • Acquires patient's clinical history and assures that the information is accurately documented. Verifies files and records for completeness and accuracy of the patient involved in studies. Archives and amends demographic information to appropriate storage media • Positions patient, equipment, associated devices and manipulates technical factors to achieve high quality images for interpretation. • Assesses processed image media for technical quality, and patient identification, ensuring that all relative anatomy is demonstrated. • When applicable, applies principals ofradiation protection to minimize exposure to patient, self and others. • Provides physiological and hemodynamic monitoring during diagnostic and interventional procedures. • Supportsthe Physician as a scrub assistant for cardiovascular procedures. • Demonstrates the knowledge of aseptic technique. • Appraises and evaluates actual and potential hemostasis of a vessel post procedure. • Locates, uses and troubleshoots complex technical equipment/instruments. Acts as a resource for its operation and training • Maintains use of customerservice skillsin communication with allstaff, visitors and co-workers. • Maintains adequate inventory levels ofsupplies, equipment, resourcestools and forms. • Understands application and technical aspects of all equipment and supplies used in all procedures. • Ensures case turnover time to be within established department standards by maintaining proper workflow and prioritizing optimize patient care. • Must perform at least one of the following: Department preceptor (attend basic preceptor course), charge, actively participates in quality initiative and performance improvement initiative, measures by outcomes and shared governance. • Must be a superuser on at least two of the department's clinical systems or unit specific technologies. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.
$49k-69k yearly est. Auto-Apply 6d ago
Application Specialist - Florida Territory
GWS Tool Group 3.6
Information technology professional job in Tavares, FL
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: District Sales Manager
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$71k-105k yearly est. Auto-Apply 60d+ ago
IT Field Technician - On Call - Crystal River, FL - Hiring now
Geeks On Site 3.1
Information technology professional job in Crystal River, FL
On-Call IT Field Technician - PC, Mac, POS and TV Mounting
đź’Ľ Job Type: Independent Contractor (1099) đź’° Pay: $35 hour (on-site) đź—“ Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About the Role
Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.
This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills.
Key Responsibilities
Troubleshoot and repair Windows and mac OS issues
Resolve WiFi, router, and wired network problems
Install and configure printers and scanners
Replace or upgrade hardware components
Reinstall operating systems using bootable tools
Document work and communicate clearly with customers
Install and support POS systems and run Cat5e or Cat6 cabling
Perform outdoor TV mounting and basic A V setup
Requirements
Two or more years of experience in IT support or field service
Strong networking and diagnostic skills
Reliable transportation and valid driver's license
Ability to work independently and provide professional customer service
Ability to lift up to 50 lbs
Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools
Benefits
Compensation
IT and POS work: $35 per hour for time on site
Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
âś… What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
đź“… Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 17d ago
IS&S Support Center Analyst
Axium Healthcare Pharmacy 3.1
Information technology professional job in Lake Mary, FL
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
This position provides remote technical support for various hardware and software
applications across the enterprise.
This position is the initial customer contact for issues within the organization and provides support as a mentor for the Support Center Analyst. Role model and
demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Provide technical
support via phones and/or other media as required.
Complete and
document all calls in the form of Service Tickets.
Escalate and
monitor tickets through IS&S support layers to issue resolution. Dispatch
vendors or division contacts as required for on-site repairs.
Analyze and
determine the magnitude of incidents and escalate to management any identified
trends affecting our customers to reduce overall incidents to customers.
Assist with the
training and development of other team members.
Perform select
advanced level functions under the direction of an Operational Analyst.
Clearly
communicate technical analysis and resolution through written documentation
within knowledge base.
Perform
Administrative division support (SAP) requests for new equipment and users
account needs.
Must be able to
perform the essential functions of this position with or without reasonable
accommodation.
Qualifications
Minimum Position Qualifications:
1 year + Support
Center Analyst experience.
Strong customer
service background.
Excellent
communication and presentation skills to effectively communicate information to
customers and to all levels within the organization.
Must be able to work
a 8 hour shift between 8am-8pm and weekends when required.
Additional Information
OTHER SKILLS THAT APPLY:
Diplomacy
Professionalism
Filing
Organizing
Planning
Multi-tasking
Prioritizing
Proof Reading
Problem-Solving
Mail Merge
Reporting
Confidentiality
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 22h ago
DDC Systems Specialist
Envelop Group
Information technology professional job in Altamonte Springs, FL
Job Description
As part of the Envelop Group family of companies, Open Control Systems (OCS) delivers quality driven, custom solutions, while focusing on partnerships to promote environmental balance, cost effectiveness, efficiency and superior customer satisfaction. Differing from traditional solutions, OCS offers customized field level system architecture, allowing for more accurate, time sensitive data analysis.
The Senior HVAC Controls Technician will be responsible for the start-up, troubleshooting, commissioning, modifying the programming, point-to-point check out, testing, and implementation of commercial building automation system projects This role requires in-depth knowledge of HVAC systems, control systems, and networking, with a commitment to delivering an exceptional experience to our customers.
What you'll do:
Install, configure, and program building automation systems including controllers, sensors, actuators, and other related devices.
Commission systems to verify functionality, including point-to-point testing, calibration, and system optimization.
Read and interpret electrical schematics, control diagrams, and mechanical drawings.
Troubleshoot and diagnose system malfunctions, identifying and resolving issues efficiently.
Perform maintenance and system updates to ensure optimal performance and compliance with customer requirements.
Collaborate with other trades, such as HVAC technicians and electricians, to ensure seamless integration of systems.
Complete paperwork accurately and on time including time sheets, expense reports, posting of work orders, on-site documentation and project status reports.
Provide technical support to customers, explaining system operation and addressing their concerns.
Participate in continuous training and professional development, along with maintaining a professional appearance and respecting company and customer property.
Perform other duties as assigned.
Required skills, knowledge, and abilities:
High school diploma or state-recognized GED.
Associate's degree or technical certification in HVAC, controls, electronics or equivalent training and experience.
5+ years of Building Automation/DDC systems start-up and commissioning experience.
Strong understanding of HVAC systems and building automation principles.
Proficiency in programming and troubleshooting various BAS platforms including Tridium Niagara, Siemens, and Alerton.
Familiarity with communication protocols (BACnet, Modbus, Lonworks, etc.).
Knowledge of IP networking, switches, and system integration.
Ability to read, understand, and interpret complex building architectural, electrical documents, and mechanical drawings as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manuals.
Capacity to work in a team environment providing dedicated support to our customers.
Advanced proficiency with Microsoft Office (Word, Excel & Outlook).
Excellent verbal and written communication skills.
Physical Demands:
Continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear and conditions.
Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
May be required to satisfy requirements imposed by specific projects, customers, or company needs.
Must be able to use hand tools, laptop, email, smartphone, and tablet.
Must be able to carry and move equipment and tools weighing up to 50 pounds unassisted.
Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future.
#OCS
Pre-hire requirements include a drug test, a driving report, evidence of insurability and a background check.
Job Posted by ApplicantPro
$66k-95k yearly est. 18d ago
IT Admin
The Lakeside Church
Information technology professional job in Four Corners, FL
The IT Administrator plays a vital role in developing, implementing, and maintaining technology strategies that align with Lakeside's mission and goals. This position oversees all aspects of IT infrastructure, ensuring systems are reliable, secure, and scalable to support Lakeside's current and growing needs.
Essential Functions and Responsibilities
Develop and execute IT strategies that support the organization's overall vision and objectives.
Partner with executive leadership to identify, recommend, and implement cost-effective technology solutions across all departments.
Provide leadership and oversight in the continual evaluation of IT goals, systems, and performance.
Manage all IT infrastructure, including networks, servers, applications, databases, and telecommunications systems across all areas (e.g., Fire Monitoring, Security, etc).
Ensure optimal performance, reliability, and security of all IT systems and platforms.
Oversee the acquisition, deployment, and maintenance of hardware and software solutions.
Stay informed on industry trends to proactively adopt emerging technologies that enhance operational efficiency and security.
Foster collaboration and innovation among department leaders while promoting teamwork and accountability.
Plan and manage the IT budget, ensuring responsible resource allocation and cost-effective solutions.
Develop and enforce IT policies and procedures that safeguard data and uphold privacy standards.
Lead cybersecurity strategy and oversee risk management initiatives.
Supervise all firmware updates and technology implementations across all properties and areas.
Ensure compliance with applicable data protection laws, IT security standards, and industry regulations.
Build and maintain relationships with external vendors and service providers, overseeing contracts, negotiations, and performance.
Direct large-scale IT projects, ensuring timely delivery within budget and scope.
Implement and maintain effective project management frameworks.
Develop and manage disaster recovery and business continuity plans to ensure rapid recovery in the event of a disruption.
Create a recurring schedule to test and educate Lakeside Team on phishing scams and best practices.
Experience and Skills Required
Bachelor's degree in InformationTechnology, Computer Science, or a related field (Master's preferred).
7-10 years of experience in IT management roles, including at least 3-5 years in a senior leadership position.
Proven experience managing IT infrastructure and services, including cloud platforms, networking, and cybersecurity systems.
Strong project management experience from concept through completion.
Excellent leadership, communication, and organizational skills.
Advanced analytical and problem-solving abilities.
Comprehensive understanding of IT compliance, data protection laws, and regulatory standards.
Experience in vendor and contract management.
Strong interpersonal and collaboration skills.
A Good Candidate will Have Knowledge Of
Apple Hardware Management
Apple Business Manager
Mosyle Fuse
MDM Certification
GoTo VoIP
Cisco and Cisco Meraki
Fortinet Firewall
AV Networking (Dante)
Q-SYS Systems
sACN for Lighting Control
Administration in Platforms such as Slack, Microsoft 365, Asana, Adobe, and Ubiquiti
Lock-system firmware (i.e., Salto, Ving)
Required Characteristics
Love God & People
Positive/Can do attitude
Heart of a servant
Fun/enjoyable
Loyal
Share the vision and carry the culture of Lakeside to “Make Disciples, New Ones, Better Ones” with integrity and passion.
Self-led, high-capacity individual, comfortable working independently without constant supervision.
Standards and Expectations for all Lakeside Staff
Regular attendance to Sunday experiences
Attendance to All-Staff events including but not limited to:
21 Days of Prayer
Serve Day
First Wednesday Worship Experiences
7 Nights of Revival
All Easter and Christmas Experiences
Obedience to Biblical tithing principles
Staff Core Competencies
All Lakeside staff members are expected to demonstrate the following three Core Competencies.
Adaptable
We Pivot Well. We have the ability to adjust to changes in tasks, situations, environments, and new conditions. We demonstrate a positive attitude maintaining resilience, effectiveness, and productivity. We question up and lead our teams with the mission and vision in mind.
Build Sending Teams
We Build to Send & We Don't Drop People. We ensure Owners land on our team quickly and well, serve consistently and help them maintain balance. We maintain excellent communication and make good on our promise that No One Will Love People More Than We Love People. We help develop and strengthen leadership in Owners, keeping the long-term vision in mind to ensure the success.
Collaborate
We Are One Church in Multiple Locations. We work effectively with staff, departments, and Dream Team to ensure the vision, mission, and goals are met. We keep open and consistent communication with involved departments and campuses, providing any needed resources and support.
Required Leadership Competencies
At Lakeside, each role is assigned three of nine Leadership Competencies. Each assigned competency includes statements the leader should thrive to uphold, day in and day out.
EXPERTISE
I Am Proficient in My Field. I understand my field and apply learned knowledge to improve and contribute to the growth of Lakeside. I stay relevant by researching trends and strategies and effectively implement beneficial solutions. I act as a resource to others and offer guidance and mentorship.
INTEGRITY
I Am a Model and Models Matter. I am honest, ethical, and consistent in actions, behaviors, and decisions. I adhere to strong moral principles and earn trust through honesty and accountability. I ensure actions and behaviors align with Lakeside values. I demonstrate fairness and respect in all interactions. I maintain confidentiality.
SELF-LED
I Commit to Developing and Investing in Myself. I pursue ways to achieve personal growth and development. I understand there is always room to grow and reflect on my performance. I seek out feedback from others and modify my behavior based on feedback.
$49k-73k yearly est. 7d ago
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How much does an information technology professional earn in The Villages, FL?
The average information technology professional in The Villages, FL earns between $35,000 and $87,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in The Villages, FL
$55,000
What are the biggest employers of Information Technology Professionals in The Villages, FL?
The biggest employers of Information Technology Professionals in The Villages, FL are: