IT Service Desk Technician I
Information technology professional job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
IT Procurement Specialist - Healthcare (EMR)
Information technology professional job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
PC Network Support Technician 2/3 - Secret
Information technology professional job in Palmdale, CA
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
**IT Technicians, We Want You!**
The Northrop Grumman Classified Solutions team is seeking a **Desktop PC Technician** to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Aeronautics Systems support team in Palmdale, CA.
Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Responsibilities will include but not be limited to the following:
+ Provides technical support for computers and associated networks.
+ Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors.
+ Connects personal computers and terminals to existing data networks. Performs basic PC setups.
+ Instructs and assists users in the use of personal computers and networks.
+ Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
+ Maintains trouble logs.
+ Completes paperwork and other tasks needed to satisfy Security requirements.
+ Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software.
+ Works with Security to remediate classified or unclassified data spillage incidents.
+ Coordinates with users, service desk, server administrators, network engineers, and customer and IT management.
+ Reviews the trouble ticket queue to identify issues that need to be addressed.
+ Works through the ticket queue without intervening management direction (self-motivated).
+ Proficiency in Microsoft products such as Windows desktop OS, Office Product Suite
+ Resolves tickets within established SLAs.
+ Raises issues that require management attention or involvement.
+ Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.
+ Works with system administrators and other staff to resolve support issues, escalating where appropriate.
+ Participates in new installations, testing and special projects as needed.
+ May spend portions of the day away from the desk when supporting users and moving equipment.
+ Exhibits good communication skills, an energetic approach, and patience with customers.
+ Possess a technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations.
+ Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
+ Diagnoses, identifies, isolates and analyzes problems utilizing historical database records.
+ Route calls to product line specialists. Maintains and updates records and tracking databases.
+ Alerts management to recurring problems and patterns of problems.
This position may filled at a higher level based on the qualifications listed below.
**Basic Qualifications for Level 2:**
+ High School diploma (or equivalent) and 2 years of relevant experience; OR an Associate's degree and 0 years of relevant experience is required
+ Must have a Security+ CE certification (or higher)
+ Candidates must have a current DOD **Secret** level security clearance (at a minimum) in order to be considered
+ Candidates must have the ability to obtain, and maintain, a DOD **Top Secret** level security clearance as a condition of continued employment
+ Candidates must have the ability to obtain, and maintain, access to **Special Programs** as a condition of employment
+ Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
**Basic Qualifications for Level 3:**
+ High School diploma and 4 years of relevant experience; OR an Associates degree and 2 years of relevant experience; OR a Bachelor's degree and 0 years of relevant experience is required
+ Must have a Security+ CE certification (or higher)
+ Candidates must have a current DOD **Secret** level security clearance (at a minimum) in order to be considered
+ Candidates must have the ability to obtain, and maintain, a DOD **Top Secret** level security clearance as a condition of continued employment
+ Candidates must have the ability to obtain, and maintain, access to **Special Programs** as a condition of employment
+ Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
**Preferred Qualifications:**
+ Associate's degree
+ Active DOD Top Secret, SCI, or SAP/SAR access is preferred
+ 3 years of experience with IT related hardware in a classified environment
+ Microsoft Certifications (MCP, MCSE or MCSA) a plus
+ Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, PowerShell
+ Experience with thin clients
+ Experience in Active Directory configuring user and computer accounts
+ Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
+ Experience supporting VMware VDI (Virtual Desktop Infrastructure)
+ Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $51,400.00 - $85,600.00
Secondary Level Salary Range: $61,100.00 - $101,800.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Infrastructure IT Technician IV - Multisite Manufacturing Plant Support
Information technology professional job in Diamond Bar, CA
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Infrastructure IT Technician IV - Multisite Manufacturing Plant SupportThe Infrastructure IT Technician IV executes IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant build/support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician IV is able to work in an autonomous fashion to support the business and perform other IT tasks. The IT Technician IV is the face of IT to the business, and as such has a high level of focus on the end user experience and is able to quickly drive issues to resolution.
Ideally, this Technician will be based in our Columbus, OH plant. And will support the Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants.
Essential Functions
Execute IT Support Department's Tactical goals.
Work with the senior support team to execute projects based on priorities, goals, and objectives.
Take lead on executing day-to-day responsibilities.
Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends).
Maintain the highest level of customer service for our end users (technical & soft skills).
Take lead on the execution of departmental projects, contributing where needed for successful completion.
Delegate issues to appropriate IT Teams as needed.
Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed.
Travel to remote plants as needed based on projects and support needs
Document all incoming issues and escalate to the appropriate Support teams.
Handle issues escalated up from lower level support team to resolve end user and/or system issues.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
5 Years - Experience in IT Infrastructure supporting multisite manufacturing plants
5 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO
5 Years - Experience managing projects
*experience may include a combination of work experience and education
75% - on average travels 3 weeks out of the month
Preferred Qualifications:
7 Years- Experience in IT Infrastructure supporting multisite manufacturing plants
7 Years - Structure cabling, security cameras, Fiber, CAT5, CAT6, IDF/MDF, wireless, APs, TCPIP, CISCO
7 Years - Experience managing projects
*experience may include a combination of work experience and education
Additionally, IT Technician IV is expected to demonstrate:
Outstanding Customer/Client Focus.
Strong technical skillset with ability to diagnose complex, multi-faceted system issues.
Strong knowledge of and experience with Microsoft Office software.
Good written and verbal communication skills.
Strong hands on technology background on both hardware and software platforms.
Ability to adapt to change including advances in technology.
Provide technical guidance to Level I/II/III technicians
Strong hardware troubleshooting skillset, familiarity with laptops, desktops, servers and peripherals.
Teamwork Orientated but able to work independently as needed.
Education
Minimum Required:
Associate's Degree in Computer Science, related field, or equivalent work experience
Preferred:
Bachelor's Degree in Computer Science, related field, or equivalent work experience
Certification/License:
Required: A+ CompTIA or equivalent
Preferred: MTA/MSCE, Network +
Foreign Language
Preferred: Elementary Proficiency in Spanish
Ideally, this Technician will be based in the Columbus, OH plant. And will support our Columbus, Cincinnati, Plainfield, Louisville, Pittsburg, and Detroit Plants.
Typical Compensation Range
Pay Rate Type: Hourly$35.41 - $50.46 / Hourly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Auto-ApplyIT Technician
Information technology professional job in Adelanto, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Technician
Information technology professional job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type:
We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to
equality,
diversity
and
inclusion
. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Intern
Information technology professional job in Fontana, CA
Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The employee must have the ability to:
* Provide routine instruction to users on the correct operation of PC's or peripheral devices.
* Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues.
* Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects.
* Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices.
* Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice.
* Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems.
* Perform data entry.
* Demonstrate skill in using personal computers including office software programs.
* Communicate clearly and concisely, both orally and in writing.
* Perform any other tasks or functions deemed necessary to the daily operations of the employer.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications:
* Possession of an Entry-Level IT Certification
* Examples include:
* CompTIA ITF+
* CompTIA A+
* Google IT Support Certificate
* Cisco CCST (Verifiable and objective.)
* Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project.
* Familiarity With Active Directory or User Account Management
* Ability to Read and Follow Written Technical Instructions Accurately
* Experience Working in Fast-Paced, Customer-Facing Environments
* Basic Networking Knowledge
Licenses/Certifications: Possession of a valid CA Class "C" Driver's License.
Transcripts/proof of enrollment must be submitted with the employment application.
IT Support Technician
Information technology professional job in Ontario, CA
Job DescriptionDescription:
JOB TITLE: IT Support Technician
STATUS: Full-Time
TYPE: On Campus
REPORTS TO: IT Director
PURPOSE:
Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users.
This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects.
Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams.
EDUCATION / QUALIFICATIONS / COMPETENCIES:
2+ years of experience in a technical support role
Knowledge of the following technology as listed below:
Microsoft Office365, Azure Directory, Exchange, etc.
Support desk software such as Zendesk
Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server).
Excellent customer service and communication skills
OVERALL RESPONSIBILITIES:
This position is onsite.
Duties will include at times visiting multiple locations within a localized area.
Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite.
Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department.
Documentation of all support issues/requests, project tasks, and events.
Accurate inventory management of all technical and medical equipment.
Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department.
Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products.
Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM).
Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors.
Become knowledgeable to an advanced extent of all technology and equipment.
Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors.
Communicate effectively to team members, supervisors, and the Campus Director.
Provide timely delivery of projects assigned to this position.
Attend all required meetings and school events.
For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave.
Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects.
Will report directly to the IT Director.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of time
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
CULTURE OF CARE:
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with students
Identifying problem areas and offering assistance
Opening up safe conversations for cooperative solutions
Holding students to standards and goals that will ultimately make them successful in their careers
Requirements:
IT Support Technician
Information technology professional job in Ontario, CA
JOB TITLE: IT Support Technician
STATUS: Full-Time
TYPE: On Campus
REPORTS TO: IT Director
PURPOSE:
Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users.
This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects.
Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams.
EDUCATION / QUALIFICATIONS / COMPETENCIES:
2+ years of experience in a technical support role
Knowledge of the following technology as listed below:
Microsoft Office365, Azure Directory, Exchange, etc.
Support desk software such as Zendesk
Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server).
Excellent customer service and communication skills
OVERALL RESPONSIBILITIES:
This position is onsite.
Duties will include at times visiting multiple locations within a localized area.
Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite.
Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department.
Documentation of all support issues/requests, project tasks, and events.
Accurate inventory management of all technical and medical equipment.
Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department.
Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products.
Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM).
Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors.
Become knowledgeable to an advanced extent of all technology and equipment.
Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors.
Communicate effectively to team members, supervisors, and the Campus Director.
Provide timely delivery of projects assigned to this position.
Attend all required meetings and school events.
For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave.
Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects.
Will report directly to the IT Director.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods of time
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
CULTURE OF CARE:
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
Creating a sense of community in all interactions and communications with students
Identifying problem areas and offering assistance
Opening up safe conversations for cooperative solutions
Holding students to standards and goals that will ultimately make them successful in their careers
IT Security Analyst II
Information technology professional job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit!
The impact you'll make:
Threat Identification and Tracking potential threats such as malware or hacking attempts
Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io
Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant
Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities
Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues
Who you are:
Key Competencies:
Oral and written communication skills
Learning skills
Customer service orientated
Problem analysis
Problem-solving
Adaptability
Planning and organizing
Attention to detail
Ability to multi-task and work in a fast paced environment
Preferred Requirements:
Bachelor's Degree in IT Cyber Security or related field
Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint
Minimum 1 year of experience in MS Office Suite
Between 3-5 years of experience in Industry standards such as NIST
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
IT Security Analyst II
Information technology professional job in Corona, CA
About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit!
The impact you'll make:
* Threat Identification and Tracking potential threats such as malware or hacking attempts
* Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io
* Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant
* Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities
* Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues
Who you are:
* Key Competencies:
* Oral and written communication skills
* Learning skills
* Customer service orientated
* Problem analysis
* Problem-solving
* Adaptability
* Planning and organizing
* Attention to detail
* Ability to multi-task and work in a fast paced environment
* Preferred Requirements:
* Bachelor's Degree in IT Cyber Security or related field
* Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint
* Minimum 1 year of experience in MS Office Suite
* Between 3-5 years of experience in Industry standards such as NIST
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
IT Project/Systems Admin
Information technology professional job in Palmdale, CA
WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general contractor partners build out project teams for high level infrastructure projects across the US.
We aspire to partner with candidates who are eager to learn, grow, and progress in their career path while deepening their knowledge in their given field.
We deeply value our partnerships and place great emphasis on maintaining strong relationships and long term hires.This is reflective in our competitive offerings to our hires including:
Ongoing HR support
Competitive benefits packages including- Health, Dental, Vision & Life insurance
Our very own JLM Rewards incentive program
THE IDEAL CANDIDATE
The ideal candidate has a proven track record of managing IT projects as well as improving processes and network systems.
They thrive in a fast paced and a team oriented environment.
They get excited about construction projects as well as completing assignments on time.
An individual who will do well in this position is self oriented, organized, a great communicator, and approachable.
KEY RESPONSIBILITIES/SKILLS
Supports end users by providing hands-on technical assistance to resolve hardware and
software incidents.
Ensure, install and configure, operate and maintain network devices such as router, switches
and wireless access points as needed per need. Ensuring the configuration of selected network
assets are backed up regular bases.
Analyze, investigate, isolate and resolve assigned help desk remedy tickets, document
problems, outages and resolutions stems for all IT hardware, software and applications.
Responsible for development of projected cost estimates, financial planning associated with
procurement of equipment, computers, etc.
Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
Provide system administration, verify Defense Joint Military Pay Systems (DJMS) transactions; validate system related problems and provide appropriate documentation to Service Desk.
Maintain required documents for users and complete monthly access verification.
Perform in the role of Base Administrator for the Personnel Records Display Application (PRDA) in the ARMS.
Provide information and informal computer-related training for users. (Approximately 20-30 users trained per year per location).
Other duties as assigned.
Requirements:
Ability to pass and obtain security clearance.
Strong, flexible communications skills utilizing different mediums.
Experience with Microsoft Access and SQL.
Scrum & agile experience preferred.
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
PERKS OF JOINING JLMWe offer a competitive compensation package as well as benefits including Health Insurance, Vision, Dental, Life, and Paid Time Off! Compensation: $30.00 - $35.00 per hour
JLM is a DBE-accredited agency specializing in finding world-class talent and managing infrastructure project staffing needs.
As the industry leader in staffing for architecture, engineering, and construction projects, JLM has 18,500+ pre-vetted, highly-skilled, and available people ready to power your project within 7 days.
Auto-ApplySubstitute Technology Support Specialist II
Information technology professional job in San Bernardino, CA
This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s).
distinguishing characteristics
The Technology Support Specialist II classification is distinguished from the Technology Support Specialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology Support Specialist classification.
SUPERVISION RECEIVED AND EXERCISED
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES
The following duties are typical for this classification.
* Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories.
* Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches.
* Works with vendors on projects and issues related to telecommunications and computer systems.
* Documents networks, equipment inventories, software inventories, and repairs.
* Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures.
* Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls.
* Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards.
* Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory.
* Provides training to end users on the proper use of technology equipment and information security.
* Performs software updates and upgrades.
* May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software.
* Assists administrators and staff with a variety of technical issues.
* Collaborates with District and college personnel in the design and development of system configurations and software.
* Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software.
* Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology Support Specialists to complete projects and tasks.
* May provide guidance, training, and instruction to lower-level technology staff.
* Stays current on relevant technology changes.
* Performs other duties related to the primary duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES:
Mathematical Facility
* Performs operations involving counting, adding, subtracting, multiplication and division
* Follow multi-step computational procedures and apply formulas
* Apply basic algebraic or geometric reasoning and problem solving
* Recognize approaches and algorithms for finding real world computational solutions
* Computes and interprets descriptive statistics
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
* Possess recognized expertise outside of the organization
Self-Management
* Follows through on instructions and assignments
* Self-directed and self- monitored in commitments and accomplishments
* Redefines or reprioritizes activities within scope of responsibility
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field.
Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training.
Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
EHR Application Specialist 2
Information technology professional job in Loma Linda, CA
Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist 2 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Minimum two years of experience in healthcare, information technology, or a related field required. Minimum two years of experience with Epic or other healthcare systems is preferred.
Knowledge and Skills: Solid knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Solid knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Working knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Certification in primary EPIC application is required within assigned Epic applications.
Auto-ApplyI.T. Service Desk Specialist
Information technology professional job in Upland, CA
Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource.
will be used primarily to cover nights and weekends.
MINIMUM QUALIFICATIONS
Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable.
Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool.
Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$22.83 - $34.25
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
Auto-ApplyTest Information Engineer
Information technology professional job in Edwards Air Force Base, CA
AMA is currently seeking to hire a Test Information Engineer to support the Engineering and Technical Support (ETSS) Task Order 2, under the Mission Operations Directorate (Code 600), which provides critical engineering and technical services to AFRC. This role will specifically support the Range Engineering Branch (Code 610) and contribute to cross-functional data management projects. In this capacity, the position provides both system engineering and software engineering support to the Dryden Aeronautic Test Range (DATR), including gathering requirements for the Mission Control Center (MCC) real-time displays, performing derived parameter code calculations, processing, and reviewing post-flight data, and carrying out other mission-critical tasks. Additionally, the role involves supporting real-time control room operations, troubleshooting flight system anomalies, managing DATR configurations, and serving as project liaison for Range engineering. This is a full-time onsite position at NASA Armstrong located in Edwards, CA.
US Citizenship is Required
The salary range is $100K to $120K based on skill level and experience.
Primary purpose is to provide pre-mission, mission, and post mission support at Armstrong Flight Research Center (AFRC), which will include the following:
Pre-mission Responsibilities:
Gather project requirements for:
Real-time displays
Software
Data Processing
Data archival
Generate work orders.
Update the Interactive Analysis and Display System (IADS) configuration file.
Port discipline engineer algorithms into real-time C (RTC) code for derived parameters.
Integrate updates int a Mission Control Center (MCC) control room build.
Support control room training sessions using the X-59 SIM.
Coordinate with:
DATR OPS
DATR software developers
Air Force contractor JT4
Perform control room build checkout at the Telemetry and Radar Acquisition Processing System (TRAPS) and MCC.
Conduct verification and validation (V&V) for all changes.
Review and collect IADS validation log files.
Generate a TIE TRAPS checklist for future TIE TRAPS checks.
Track “Required by Dates” to ensure support coverage is scheduled.
Mission Responsibilities:
Perform a TIE TRAPS check prior to real-time operations.
Staff the MCC during mission execution to provide support for displays, software, and data processing issues.
Generate TIE mission notes, highlighting items requiring additional investigation.
Post-Mission Responsibilities:
Collect mission deliverables and upload them to BOX for access by Lockheed Martin Corporation (LMCO).
Collect discipline engineer screen captures from display stations.
Collect and archive IADS log files and IADS archive files.
Systems Knowledge & Technical Skills:
Working knowledge of:
Mission Control System (MCS)
Interactive Analysis and Display System (IADS)
Flight Data Archive (FDA)
ARMD Test Data Portal (ATDP)
Capable of providing independent verification and validation (IV&V) in a lab environment.
Familiar with using Flight Data Studio (FLIDAS) to troubleshoot data anomalies.
Understanding of telemetry standards (IRIG 106) and high-resolution time synchronization.
Familiar with systems engineering and software development lifecycles.
Ability to troubleshoot flight support system issues and data anomalies.
Support configuration management tasks.
Additional Requirements:
Communicate professionally (verbally and in writing) with multiple disciplinary teams and external organizations.
Maintain detailed daily task status.
Function as a higher-level role with the ability to guide less experienced personnel.
Strong planning and organizational skills with the ability to meet deadlines.
May be required to work early mornings, evenings, weekends, and/or holidays.
Requirements:
One of the following is required for this position:
Bachelor's or Master's Degree in specialty field and 4+ years or more professional experience relevant to the specific WBS area.
Or, Bachelor's or Master's Degree in specialty field and professional experience, with lead analyst responsibilities in the assigned task(s).
US Citizenship is Required
Analytical Mechanics Associates (AMA) is proud of our customer relationships, our diverse and dynamic work environment, and our employees' career satisfaction. AMA is a small business with a wide reach; headquartered in Hampton, VA, AMA has operations in Greenbelt, MD; Huntsville, AL; Dallas and Houston, TX; Denver, CO; Mountain View, CA; and Edwards Air Force Base, CA. With over 60 years of experience, AMA specializes in aerospace engineering, science, analytics, information technology, and visualization solutions. AMA combines the best of engineering, science, and mathematics capabilities with the latest in information technologies, visualization, and multimedia to build creative solutions. We offer competitive salaries and a substantial benefits package, including but not limited to paid personal and federally recognized holiday leave, salary deferrals into a 401(k)-matching plan with immediate vesting, tuition reimbursement, short/long term disability plans, and a variety of medical, dental, and vision insurance options.
AMA is committed to the professional growth of every employee, understanding that the successes of our employees drive our success. We provide a work environment that is engaging, collaborative, and supportive. To learn more about our company, please visit our website at *********************** and follow us on Facebook and LinkedIn.
AMA is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under federal, state, or local laws.
Auto-ApplyOpen Publishing Applications Specialist
Information technology professional job in Claremont, CA
The Open Publishing Applications Specialist (OPAS) will join a highly motivated team of librarians to support open access and open publication, and enhance discovery and delivery of scholarship, creative works, data, and more. This position will provide technical support and trainings for our current suite of scholarly communication and open publishing applications, which includes The Claremont Colleges Digital Library (CCDL), Scholarship@Claremont (S@C) and Pressbooks. This role builds connections to internal and external applications and uses creativity and innovation to create new and exciting applications that improve the development, access, and discovery of open educational resources. This role works within established IT standards and practices to support and expand our digital scholarship infrastructure, including the institutional repository, Scholarship@Claremont, open educational resources, and digital publishing platforms, such as the CCDL. They will be committed to providing excellent service and to developing effective and efficient workflows to ensure that our Open Publishing programs continue to meet the research, teaching and learning needs of The Claremont Colleges.
Priority Deadline: The deadline for first consideration is January 23, 2026. Please note that a cover letter and CV/resume are required along with the application.
ESSENTIAL FUNCTIONS
Open Publishing Services
Contributes to the development and customization of open-source publishing tools in alignment with institutional needs and open access principles.
Leads the technical development and support of emerging open publishing technologies and platforms, including those supporting open educational resources (OERs), student scholarship, and faculty publications hosted on Scholarship@Claremont.
Collaborates with library and institutional partners to build sustainable workflows for open educational publishing and other scholarly outputs.
Platform Development and Technical Support
Maintains applications and workflows that support academic publishing services for platforms such as CONTENTdm and Bepress Digital Commons
Provides one-on-one or small group training for library staff, faculty, and/or students on how to use applications and tools such as migrating Open Educational Resources (OERs), as needed.
Collaborates with relevant Library colleagues in designing and implementing integrations between digital library platforms, including CONTENTdm, for open publishing and campus systems such as learning management systems or other third-party tools via APIs or custom development solutions.
Collaborates with TCCS IT and library colleagues to support a secure, scalable, and sustainable technology environment.
Digital Initiatives and Open Publishing team
Contributes to policy and process development related to open scholarship and publishing in collaboration with the Digital Initiatives and Open Publishing head and the Open Publishing and Digital Production Associate.
Maintains current knowledge of developments in open publishing and institutional repository management, and other aspects of evolving strategies for scholarly communications and open infrastructure technologies.
Participates as an active and engaged team member by attending unit meetings to discuss priorities and assist with solutions.
Contributes to unit planning and goal setting in support of the library's strategic initiatives.
Welcomes and values everyone's perspectives; is committed to fairness and to equal access to information.
Perform other related duties as assigned.
QUALIFICATIONS
Unless otherwise stated, the following qualifications are
required
to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.
Education/Training:
Bachelor's degree in related field.
Formal coursework or training in web or application development
Experience:
Minimum 2 years experience with the following:
Supporting institutional repository systems, including storing, organizing, securing, and sharing digital assets (Bepress Digital Commons, Pressbooks, Hyrax, DSpace, Islandora)
Working with prevalent library data formats such as MARC, DublinCore, XML, JSON, and Linked Open Data
Experience working in a collaborative environment, particularly in higher education, libraries, or cultural heritage institutions
Experience with enhancing or supporting digital accessibility
Competencies:
Knowledge of information systems for research discovery.
Ability to effectively train and support non-technical users (in the adoption and use of systems, tools or processes)
Strong organization, time management, and planning skills. Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously.
Open to learning and developing new skills
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate effectively with colleagues and researchers from many different communities.
Demonstrated ability to make decisions independently in a rapidly changing environment.
Preferred Experience:
Knowledge of cloud-based or containerized application environments (Docker, AWS, Reclaim Cloud) with one or more programming or scripting languages (JavaScript or TypeScript, CSS, Python and/or PHP, SQL)
Experience with platform migration strategies
Understanding of open standards (IIIF), open data, and open research and their role in academic research
Experience in project review, analysis, development, planning, and assessment.
Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.
Union: This position is represented by The Claremont Colleges Services Library Staff Federation AFT Local 6735. The employee in this position will be bound by the collective bargaining agreement.
COMPENSATION
Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $33 - $36.06 per hour.
Benefits: This position is eligible for our employment benefits package including:
medical, dental, vision,
10% retirement contributions after one year (no matching required),
group life insurance,
generous time off,
professional development funds,
discounts for mobile plans, software, and entertainment,
access to fitness facilities,
and more!
PHYSICAL REQUIREMENTS
Physical Requirements:
Sedentary work that primary involves sitting and standing:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Active work that primary involves standing and walking:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Light work that involves moving objects weighing up to 10 pounds:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Medium work that includes moving objects weighing up to 25 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Medium work that includes moving objects weighing up to 40 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Heavy work that includes moving objects weighing up to 50 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Operate a street legal golf cart, a company automobile, or other heavy machinery:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Read or write electronic or printed materials:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Communicate verbally in person, by phone or another device:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Moving body into different positions to work down low, overhead, or outward:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work involving climbing ladders, stairs, scaffolding, or similar:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in various environments including low, high, tight, low-ventilation, or confined spaces:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work indoors in climate-controlled spaces:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Work outdoors in various weather conditions:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in a noisy environment:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Disclaimer:
This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.
ADA/OSHA:
This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
Auto-ApplyIT SPECIALIST(SUBSTITUTE POOL)
Information technology professional job in Barstow, CA
This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as needed basis. Substitute compensation will be calculated using step 1 of the level the classification is placed on the Classified Salary Schedule.
SUMMARY
Under the direction of an assigned supervisor, the Information Technology (IT) Specialist provides technical support to employees and students by diagnosing, troubleshooting, repairing, installing, and maintaining computers and related hardware, software, mobile devices, and peripherals in physical and virtual environments, including computer labs and Hy Flex environments. Assists with hardware and software procurement, licensing compliance, and asset management. Performs network and operating systems maintenance functions following established procedures. Performs IT asset management. ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responds to help desk tickets, incoming calls, walk-ins, and emails regarding computer related hardware and software problems and provides follow-up support. Assists end-users with access difficulties, operating system and software malfunctions, and hardware repairs on laptops, PCs, virtual machines, mobile devices, and peripheral equipment.
* Provide assistance to employees and students on using computer and software programs including remote access, and use of peripheral equipment.
* Troubleshoots and performs various technical computer and peripheral repair duties that include diagnosing system failures, repairing or replacing parts, and testing.
* Creates and deploys images; develops scripts to automate processes; plans, schedules, and completes computer refresh projects. Tests and configures applications and new software functionalities to applicable servers and platforms.
* Provides technical support for computer labs on campus and off campus sites. Installs and maintains computers, peripherals, and software applications, including specialized systems to meet the Americans with Disabilities Act (ADA) requirements.
* Provides technical support to desktop, remote, and network connectivity issues. Performs hardware and software tests using diagnostic and testing equipment.
* Communicates with vendors as needed to resolve technical issues.
* Provides print server maintenance and troubleshooting by creating printer queues, uploading printer drivers, and assigning users to printers.
* Assists in troubleshooting to resolve network hardware and operations problems, including connectivity, internet access, electronic mail, and file servers.
* Delivers, installs, and configures computers, VoIP devices, software applications, docking stations, printers, scanners, and other peripheral equipment. Sets up video conferencing equipment and administers conferencing software. Installs cables, IP cameras, wireless access points, Wi-Fi, network cards, and other networking components.
* Coordinates, installs, and configures network components including computers, printers, cabling, phones, servers, and user accounts.
* Provides guidance regarding instructional strategies for integration of technology in instruction. Provides technical support to students.
* Develops and maintains internal media servers for campus-wide informational monitors. Coordinates IT support for events/productions with the event Manager.
* Monitors security tools to reduce the risk of a security breach and improve efficiency of the network security infrastructure. Troubleshoots malware, ransomware, phishing, and other viruses. Conducts IT security training to employees and students. • Installs, configures, patches, upgrades, and maintains computer operating systems and software while ensuring compliance and compatibility with the network. Modifies software and analyzes software needs for modernizing processes and expansions.
* Provides Hy-Flex support for classrooms, and audio-visual support for conference rooms and events. Installs, configures, and maintains portable units. Sets up and tests audio, visual, and associated equipment for campus events.
* Keeps and maintains records of average response time, mean time to repair, end-user satisfaction, and the number of problems resolved within a given period.
* Maintains Cisco Call Manager databases including Unity and Call Center.
* Installs mounts, speakers, microphones, computer equipment, and other related technology in support of classrooms and Hy-Flex instruction.
* Maintain an accurate inventory of all IT assets, including hardware and software. Track the lifecycle of IT assets from acquisition through disposal, ensuring proper documentation and reporting.
* Performs other job-related duties as assigned.
KNOWLEDGE AND SKILLS
* Computer and mobile device operating systems.
* Operating system and software patch management, group policies and profile support.
* System and network troubleshooting and diagnostic techniques.
* Enterprise desktop systems and related equipment.
* Enterprise PC imaging and management tools and software deployment technologies.
* Project management, asset management, and change control processes.
* Principles of directory account management for computer environments.
* Network and Wi-Fi technologies.
* Hy-Flex and smart classroom control system configuration software and components.
* Audio and Video production.
* Research techniques to solve technical problems.
* Network and phone technologies and systems protocols.
• Interpersonal skills using tact, patience, and courtesy.
* District organization, operations, policies and objectives.
• English usage, grammar, spelling, punctuation, and vocabulary
ABILITIES
* Install, test, troubleshoot, maintain, repair and upgrade computer, network, phone, printing and audio-visual equipment and software.
* Operate and test computer hardware, peripheral equipment, and applications software.
* Troubleshoot and diagnose IT systems and peripheral equipment failures.
* Install wiring and cabling for voice, video, and data.
* Prepare and maintain maintenance and repair records, and reports.
* Establish and maintain cooperative and effective working relationships with others.
* Work independently with little direction.
* Communicate effectively both orally and in writing.
* Use customer service and telephone skills.
* Meet deadlines and work under pressure.
* Establish and maintain cooperative and effective working relationships with others.
* Read, interpret and apply technical information, blueprints, and schematics.
* Give one-on-one and small group presentations
PHYSICAL ABILITIES
Requires ambulatory ability to move to various office and classroom-type locations and to bend, stoop, crawl and reach to install cables and equipment. Requires sufficient hand eye coordination and dexterity to make small component connections. Requires sufficient visual acuity to read technical documents and instructions and align small components. Requires sufficient auditory ability to carry on routine conversations. Requires the ability to lift, push, and pull objects of medium weight (less than 75 lbs.) on an occasional basis. Requires the ability to work in confined areas with noise variations, dust, and limited ventilation. Must be able to complete District-sponsored training in occupational safety and health and hazardous materials awareness within a reasonable amount of time.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing a computer monitor.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
EDUCATION AND EXPERIENCE
Any combination equivalent to: An associate degree in computer science or a related field plus two (2) years of related experience or equivalent combination of education and experience. IT certifications may substitute for education or experience.
LICENSES AND CERTIFICATES
May require a valid driver's license.
Infrastructure Network Analyst
Information technology professional job in Upland, CA
The Infrastructure Network Analyst's primary responsibility is to manage and optimize the University's infrastructure, including wired and wireless networks, Microsoft Teams and Cloud PBX, and coordination of IT aspects in University construction projects. The Network Analyst's role is crucial for ensuring the University's communication infrastructure is robust, secure, and aligned with the evolving needs of the institution. The position fills a crucial role on a dynamic team, and will be expected to handle a variety of tasks and projects based on University priorities.
Mission and Commitment
Taylor's mission is to develop servant-leaders marked with a passion to minister Christ's redemptive love, grace, and truth to a world in need.
As a community, Taylor faculty, staff, and students commit to living out Christ's love and truth in the here and now. We worship together, serve one another, and grow in faith as we learn in the classroom, on the field, at chapel, and anywhere else we're doing Life Together.This position is primarily responsible to:
* Testify to personal experience of salvation in Jesus Christ, affirm belief in the University's Statement of Faith, abide by and practice our Life Together Covenant, and both personally agree with and support the Foundational Documents of Taylor University.
* Oversee the maintenance and optimization of the University's wired and wireless networks; ensure reliable, secure, and high-performance network connectivity for campus users.
* Manage and configure the campus router to support network requirements.
* Manage the Packetfence Network Access Control infrastructure; ensure network security and compliance with access policies.
* Administer Microsoft Teams and Cloud PBX communication systems; support communication and collaboration needs for campus users.
* Collaborate with project teams to manage IT aspects of University construction projects; ensure the integration of communication infrastructure with new facilities.
* Contribute to the management and configuration of the campus firewall; monitor and enforce security policies to protect the network.
* Provide backup support for Microsoft Exchange administration.
* Act as a point of escalation for complex IT issues, providing expertise and resolution.
* Regularly review system logs for security incidents and operational insights.
* Implement and manage data backup strategies to prevent data loss.
* Develop and maintain scripts and automate routine tasks.
* Manage SSL certificates to ensure secure communication.
* Monitor infrastructure components for alerts and generate insightful reports.
* Other duties as assigned.
Education and Experience
* Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent work experience.
* 3+ years of relevant experience in network and communication infrastructure management.
* Strong expertise in wired and wireless network administration.
* Security certifications (e.g. CISSP, CompTIA Security+) are a plus.
Skills and Competencies
* Proficiency in Network Access Control (Packetfence) implementation and management.
* Knowledge of Microsoft Exchange, Microsoft Teams, and Cloud PBx.
* Familiarity with managing IT aspects of construction projects.
* Experience with firewall (FortiNET) configuration and management.
* Excellent problem-solving and troubleshooting skills.
* Scripting and automation experience (e.g. PowerShell, Python).
* Familiarity with HPE / Aruba switches and wireless is a plus.
* Excellent problem-solving and trouble-shooting skills
* Possesses good interpersonal skills, mature judgment, ability to learn quickly and apply new technology.
* Collaborative team player who can also work independently.
* Able to perform analytical thinking to decision-making.
* Must be able to handle and work with interruptions during normal office hours.
* Physical Demands
* Perform the following, with or without reasonable accommodation: stand, sit, kneel, stoop, reach, lift, grasp, see (near and far) for reading and data analysis on a computer screen, hear and talk for ordinary conversation and telephone calls.
* Occasionally travel alone to training or conferences.
* Work occasionally during non-business hours for scheduled maintenance to minimize the impact to customers.
* Expected to be on-call to respond to emergency outages or repair efforts.
* Work Environment
* Indoor work environment, with occasional outdoor work required.
* Environmental Conditions
* No or very limited exposure to physical risk.
IT Technician
Information technology professional job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.