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ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology professional job in Palo Alto, CA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem‑solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role includes regular travel required to meet client needs. Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure. Skills and attributes for success Here, you'll serve a wide portfolio of clients-each with their own backgrounds, strengths, and ambitions-so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITSM project and solution delivery, including but not limited to design, configuration/development, testing and deployment phases. Ability to manage and mentor a multi‑disciplinary team of 5‑10+ resources, including offshore resources (e.g., consultants, developers, and testers). Ability to build and foster client relationships and demonstrate the value of EY services. Excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation. Ability to analyze a company's people, process, and technology capabilities, provide leading‑practice recommendations and contribute insights to strategic roadmaps. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources. Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Ability to support pre‑sales efforts including creating proposals and estimates. Ability to create high quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline. Typically, no less than 4‑6 years relevant ServiceNow ITSM project experience. ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD). Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management. 5+ years of Big 4 or equivalent consulting experience. Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization. Experience leading teams and supervising others. A driver's license valid in the U.S. Ability to travel to meet client needs. Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Performance analytics and reporting experience - certifications are a plus. ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM. Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower). What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
$171.2k-297.2k yearly 5d ago

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Tech Patent Prosecution Specialist
Vanguard-Ip
Information technology professional job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
$76k-129k yearly est. 2d ago
Digital Assurance & Transparency - IT Audit Senior Manager Products & Services
Price Waterhouse Coopers 4.5
Information technology professional job in San Francisco, CA
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to elevate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Assurance and Transparency team you will provide services related to controls around financial reporting, compliance, and operational processes. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You will be responsible for managing financial reporting and information technology risks, processes, and controls, and leading IT-related controls assurance or controls readiness projects. This role offers the chance to work with Product & Services clients, securing project success and maintaining exceptional standards in a dynamic environment. Responsibilities Provide services related to controls around financial reporting and compliance. Lead large projects and driving process innovation. Maintain operational excellence in project delivery. Manage financial reporting and IT risks, processes, and controls. Lead IT-related controls assurance or readiness projects. Engage with clients at a senior level to confirm project success. Deliver thorough risk management solutions. What You Must Have Bachelor's Degree. 7 years of IT controls auditing, consulting and/or implementing IT solutions. Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA). What Sets You Apart Preferred field(s) of study in accounting, accounting & technology, finance, economics, economics & technology, management information systems, business administration/management, engineering, computer and information science, computer and information science & accounting, mathematics, economics. Managing financial reporting and IT risks. Proficiency in current and emerging technologies. Knowledge of COSO, CoBIT, ITIL frameworks. Leading IT controls assurance projects. Developing tailored solutions for clients. Coaching staff in controls and security assessments. Building productive client relationships. Project management in IT audit projects. Creating a positive and motivating environment. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H‑1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $119,000 - $299,930. For residents of Washington state the salary range for this position is: $119,000 - $337,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** #J-18808-Ljbffr
$119k-337k yearly 5d ago
Entry-Level Brand Technical Specialist
IBM Computing 4.7
Information technology professional job in San Francisco, CA
A leading technology firm is seeking a Brand Technical Specialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel. #J-18808-Ljbffr
$87k-110k yearly est. 5d ago
AI Applications Specialist II
Raytheon 4.6
Information technology professional job in San Jose, CA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. What You Will Do: Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. Test and validate AI model performance and implement monitoring systems to ensure reliability in production. Maintain comprehensive documentation of AI models, processes, and experimental results. Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. Qualifications You Must Have: Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field. Experience with machine learning, deep learning, NLP, and computer vision. Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Programming skills in languages such as Python. Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Degree or certificate related to AI/ML. Experience with data preprocessing, cleaning, and transformation techniques. Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. Excellent problem-solving skills and ability to work in a team environment. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now: Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
$69k-100k yearly est. 1d ago
Strategic IT Portfolio Leader: Roadmaps & Investment
Dolby 4.9
Information technology professional job in San Francisco, CA
A leading entertainment technology company in San Francisco is seeking an IT Portfolio Manager to spearhead technology strategy and investment alignment. This role demands a strategic thinker with a solid understanding of IT governance and the ability to influence senior stakeholders. Responsibilities include managing the IT initiative portfolio, ensuring alignment with business goals, and leading financial transparency discussions. Competitive salary and flexible work environment offered. #J-18808-Ljbffr
$138k-178k yearly est. 6d ago
Principal Enterprise IT Engineer
1X Technologies As
Information technology professional job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary Range: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
$180k-235k yearly 2d ago
Senior Manager of Technical Design
Shortstorybox
Information technology professional job in San Francisco, CA
Our Story: Short Story is an award winning, technology‑powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast‑growing startup, we're revolutionizing retail with a data‑driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer‑first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. The Role: The Senior Manager of Technical Design will lead our growing team of technical designers and drive the development of market‑leading petite fashion. Using data and technology along with craft and talent, this role will innovate our technical design and product creation processes. This role is about setting standards, refining fit and quality metrics, building a team of sterling experts and making our workflows the most efficient they can be. Collaborating closely with different teams and with vendors, this role will shape product strategies that strengthen Short Story's foothold as the market leader of fit and quality in petite fashion. Talent development and transparent communication are integral to leadership, fostering a culture of continuous improvement and collaboration across the organization. Responsibilities: Lead the growing Technical Design team at Story Story, specializing in petite fit expertise. Establish processes to maintain Short Story's industry‑leading position in fit and quality. Educate and coach the Technical Design team to enhance their skills and knowledge. Evaluate and stabilize processes and tools in order to execute product strategies efficiently (from fit blocks and grade rules to WIP and tech pack excellence). Drive innovation in our technical design work, establishing best in class tools and resources to execute against product vision. Streamline development process, ultimately driving speed, bandwidth and accuracy; build processes that are easily scaled. Champion for product excellence in fit and quality; delivering products that delight clients (in fit, style and quality).Hold internal and external partners accountable for excellence across all fit and quality metrics. Partner with vendors to ensure products meet fit goals and quality standards in bulk production. Partner with product development and merchandising to achieve process and performance goals. Foster strong vendor co‑creation partnerships with processes and clear standards that are both client‑centric and efficient. Introduce innovation and leverage supplier expertise to build upon fit and product creation technologies (and tech at source capabilities). Leverage internal data and external data to strengthen the technical design process; combining insights to inform technical decision making. Prioritize talent development. Partner with the Head of Product Development and Sourcing to evolve team structure, ways of working, external partnerships, etc., enabling accelerated growth. Qualifications: BA or BS preferred. 12+ years of experience in technical design and product development within Women's apparel. 8 years of management experience, setting strategies and leading teams. Growth mindset. Petites experience required. Considered to be an expert on the product creation lifecycle, specifically in fit and patternmaking. Passionate about developing your team's knowledge and skillset in fit, patternmaking, quality and overall product knowledge. Process architect and demonstrated success leading teams through times of significant change. Strategic problem solver - situational analysis, scenario planning, weighing risk/reward, AB testing, evaluating. taking action, and open to iteration. You have a strong aptitude for data, metrics, reporting and analysis. Ironclad industry relationships and you value vendor partnerships. Never satisfied with average and are known to look for ways to improve/innovate to maximize team's impact & effectiveness. You can operate comfortably and lead your team through ambiguity and change. Clear and influential communicator with both internal & external partners. Excellent identifier and developer of talent, to ensure your team has the skills and knowledge to meet the needs of an evolving business. You are able to travel (domestically and internationally). This role is onsite in our San Francisco Office full time. Benefits: Flexible Paid Time Off 401k with company match Healthcare, dental and vision benefits Opportunity to work with a dedicated and experienced founding team Opportunity to work at a Y‑Combinator backed startup Catered lunch on Fridays and company events Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics. #J-18808-Ljbffr
$137k-192k yearly est. 4d ago
Senior Technical Accounting & External Reporting Manager
Menlo Ventures
Information technology professional job in San Francisco, CA
A leading technology firm located in San Francisco is seeking a Technical Accounting Manager to enhance its External Reporting and Technical Accounting team. The role requires collaboration across departments and handling complex accounting tasks, including the preparation of financial statements and compliance with GAAP. Candidates should possess a CPA, 6+ years of experience in accounting, and strong communication skills. In addition, experience with public companies and SaaS is preferred. Competitive compensation is offered. #J-18808-Ljbffr
$137k-192k yearly est. 6d ago
Desktop Support Specialist
I.T. Solutions, Inc. 3.9
Information technology professional job in Richmond, CA
Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$41k-55k yearly est. 3d ago
IT Engineer (Contract)
Hard Yaka
Information technology professional job in San Francisco, CA
About AngelList We exist to accelerate innovation. We do this by giving more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world-changing startups. We also build tools for startup founders that help them run their operations, so they can focus on building their company. AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we've driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambitions are even larger - we're innovating on the infrastructure for venture and individual investors and the startups they invest in. Come build with us! About the Role We're looking for an IT Engineer to join our team on a contract basis, reporting directly to our IT Lead. You'll own the execution of critical IT workstreams across AngelList and our subsidiary companies, taking full responsibility for delivery while operating within established systems and priorities. This role is ideal for someone who thrives on autonomy, can run independently after ramping, and takes pride in reliable execution over strategic planning. Responsibilities Own day-to-day IT operations, including employee onboarding, offboarding, and access management across Google Workspace, Rippling, 1Password, and Slack. Troubleshoot and resolve IT issues independently, serving as a reliable resource for employees. Execute on MDM and endpoint management, maintaining security policies and device compliance. Manage SaaS platforms, including license tracking, access reviews, and vendor coordination. Maintain and improve IT documentation, playbooks, and runbooks. Own cross-functional projects as assigned, coordinating with engineering, security, and ops teams. Manage office IT infrastructure and AV equipment as needed. What We're Looking For 3-5+ years of experience in IT operations, systems administration, or similar roles. Hands‑on experience with Google Workspace, Slack, and common SaaS tools. Solid understanding of identity and access management. Strong troubleshooting instincts and a bias toward solving problems without escalation. Reliable and organized - someone who follows through without needing reminders. Clear communicator who can work across teams and explain technical issues simply. Experience in automation and scripting to reduce manual work and improve efficiency. Experience with Rippling, Slack Grid or n8n.io is a plus. If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Office Location and Expectations AngelList has offices in two hub cities: This role is based in our San Francisco office. You will be expected to come in three times a week, usually Tuesdays, Wednesdays, and Thursdays, with some flexibility for occasional Mondays or Fridays. The role also includes light after‑hours support to set up IT for occasional evening events. If you need to be offline at 5 PM every day, this won't be the right fit. Compensation: $80+ an hour, 40-45 hours a week. Working at AngelList: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape how we work, collaborate, and create impact. If the below resonate, we'd love to have you with us. *Beliefs: ************************** *Values & Leadership Expectations: ************************* AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
$113k-161k yearly est. 4d ago
Technical & Transactional Accounting Senior Manager
CBIZ 4.6
Information technology professional job in San Francisco, CA
Be the First to Apply Job Info Job Identification 4911 Posting Date 01/23/2026, 06:29 PM Job Schedule Full time Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the “About Us” section. Base Range $175,000 - $250,000 CBIZ's Technical & Transactional Accounting Practice assists high growth companies with complex technical accounting, internal and external reporting, external audit preparation, IPO preparation, as well as systems / process and people. Our professionals assist clients with their efforts to meet financial reporting requirements, including the preparation of financial statement and regulatory filings, and the application and implementation of complex accounting standards for U.S. GAAP (Generally Accepted Accounting Principles) and IFRS (International Financial Reporting Standards). Our practice combines our knowledge and experience in the areas of financial reporting, risk management, and compliance to help address our clients' most important issues. We're committed to delivering integrated services with a focus on value and quality. Our professionals have deep accounting and financial reporting knowledge and experience across multiple industries. This specialized technical knowledge and industry experience allow us to provide a unique perspective in solving today's accounting issues. Essential Functions and Primary Duties Develop extensive skills in audit procedures/facilitation, SEC reporting and technical GAAP Enhance professional oral and written communication skills Apply problem solving skills and deliver ARC Consulting methodology on engagements Build and broaden industry knowledge to support organization and functional initiatives Exercise professional judgment on engagements by identifying issues and providing proactive solutions Provide recommendations for improved and enhanced business efficiency to clients Demonstrate leadership and provide guidance to other engagement team members Proactively manage career - set goals and career plans with Managing Directors Responsibilities include Contribute to strong client relationships through meaningful interactions with high level client personnel Understand engagement as it relates to client's business and industry Demonstrate knowledge in all areas of client industries Assume responsibility for leading execution on all engagements Perform engagement planning and communicate status updates Manage staff and manager utilization through delegation Ensure high quality of engagement related products/deliverables Train managers and staff Writing/developing client reports/deliverables and communicating engagement results Recognize and communicate opportunities to sell "add-on" work to client Deliver services that meet ARC Consulting standards of excellence Preferred Qualifications BA/BBA/BS in Accounting, Finance or business-related field U.S. CPA certification MBA/MS/MA degree is a plus CFA, CIA, CISA, or CISSP certification is a plus 8+ years related experience required Knowledge of US GAAP is required Knowledge of IFRS standards is a plus Prior public accounting or consulting experience is required Prior industry experience is a plus Team leadership skills/experience is required Proficiency in MS office products, including Excel, Word and PowerPoint is required Strong verbal and written communication skills Minimum Qualifications 7 years of experience in related field 5 years supervisory Must have and preserve required licenses Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and detail insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling ************ (toll free) or send an email to **************. Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights. About Us CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. #J-18808-Ljbffr
$175k-250k yearly 3d ago
Energy Marshall, Data Centers
Suffolk Construction 4.7
Information technology professional job in Sunnyvale, CA
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
$53k-69k yearly est. 2d ago
Desktop Support Technician
Insight Global
Information technology professional job in San Jose, CA
Desktop Support Specialist II provides advanced technical support and services to end users worldwide via telephone, e-mail and in person as necessary. Includes delivery, installation, upgrade, and troubleshooting of PC and Apple hardware, operating systems, conference technologies, user access accounts, productivity software, LAN & VPN connectivity, printers and other peripherals. Assists in the day-to-day operations of both the Desktop Support team and the larger IT organization. Primary Responsibilities: Respond to advanced approved requests to provide timely support to end users for setting up, installing, delivering, and relocating personal computers (PCs/MacBooks), related equipment, and network connections and access. Multitask, prioritize and organize HelpDesk workload. Perform advanced maintenance and hardware/software upgrades to end user PCs and related equipment. Provide advanced timely analysis and resolution of PC/Apple hardware, software, and network connectivity/access problems reported by end users. Ensure root cause of problems is understood, address or escalate; verify fixes and obtain end user validation. Work with end users to help them understand and effectively utilize innovative PC/Apple hardware, software, and network services. Answer questions and provide guidance as needed. Utilize defined processes, & procedures to ensure consistent, timely, and reliable end user support as well as adequate system security, asset tracking, etc.. Maintain accurate and timely status information; record sufficient resolution summary information when closing or escalating tickets. Assist with maintaining and documenting knowledge base articles to ensure free flow of information and knowledge. Work closely with other members of the IT organization to help address more complex issues and ensure free flow of information. Engage assistance of others as needed to satisfy end user requirements. Provides top-notch end-user support for advanced technology and application questions and problems Help manage the Help Desk queue Advanced support end-user issues at their desks when necessary. Ensures all incidents and requests are resolved against SLAs. Routes support issues to the correct issue owners via call tracking software. Coordinate the deployment of new hardware and software Sets up new and loaner computers for end-users. May be asked to support offsite office location. May be asked to assist with creating or modifying corporate images and/or software packages. Other Responsibilities: Responsible for upholding Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned. Knowledge, Skills and Abilities: Advanced communication, problem-solving, planning, and organization skills Advanced ability to multi-task and prioritize Advanced knowledge of the end-to-end business processes in the functional areas assigned Advanced ability to work independently, as well as collaboratively, within a team Proven communication skills Advanced problem-solving skills for difficult to complex issues PC hardware & software technical knowledge and ability to continuously learn while operating in a fast-paced, demanding environment are necessary. Must be able to maintain a high level of confidentiality due to issues of security Handle obstacles and difficulty with skillful diplomacy and tact) Deliver and demonstrate an expert level of customer service. Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs - A+ (or similar) certification a plus - MCP certification for current client operating system a plus. Demonstrated operational familiarity with iOS, Android, Windows, and OSX. Qualifications: Associate degree in related field (or equivalent experience) required 3-4 years supporting technology in a fast-paced environment 3-4 years customer service experience Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs. A+ (or similar) certification a plus - MCP certification for current client operating system a plus. Demonstrated operational familiarity with iOS and OSX. Physical Demands and Work Environment: Ability to read, write, and speak English Use copier, phone, fax, and personal computer Ability to lift up to 50 lbs. Fast paced team environment Strong customer service orientation Open to ongoing change Extensive computer and phone use E-mail intensive culture Open office environment
$43k-59k yearly est. 4d ago
Senior Consultant -M&A IT Applications - Energy & Utility - Business Consulting
Infosys Limited 4.4
Information technology professional job in San Francisco, CA
Senior Consultant - M&A IT Applications Energy & Utility - Infosys Consulting Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA Infosys Consulting's Tech Transformation Advisory Practice is seeking a Senior Consultant specializing in IT Application for Energy and Utility. Position Overview As a Senior Consultant specializing in IT Applications for Energy and Utility, you will support complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non-ERP applications which can be COTS or custom. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions. Strategic IT Support Support IT application projects, ensuring alignment with the overall business strategy and IT roadmap. Assist in developing and presenting strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings. Collaborate with IT and Business leads ensuring proper program governance, and business process design. Stay abreast of emerging technologies and trends in IT applications for a functional area and lead their adoption where appropriate. Functional Track Management Support front-office and back-office application solutions. Assist in the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area. Support Day 1 and TSA exit planning for a functional area. Support projects for separation and integration of applications. Support effort for standardization of business processes and applications. Assist in creating solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages. Run the project according to plan and highlight the risks and issues proactively. Work on creating mitigation plans. Identify project dependencies to ensure critical path is managed closely. Support testing cycles (SIT and UAT) for each project. Assist in cutover activities for separation/ integration projects. Support data migration strategy and execution activities. Assist in integration development and testing for a functional area. Client and Stakeholder Engagement Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions. Present project updates, findings, and recommendations to client executives and stakeholders in a clear and concise manner. Act as a person running the project activities, work with stakeholders through IT transformation processes. Team Collaboration and Development Collaborate with project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones. Mentor junior team members, fostering a culture of continuous learning and professional growth. Project / Program Management Support project planning, budgeting, and resource allocation to ensure project goals and timelines are met. Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings. Thought Leadership & Practice Development Contribute to the development of joint offerings with other service lines. Share insights through blogs, white papers, and other thought leadership. Assist in developing and refining Infosys methodologies and approaches to client delivery. Help develop IT infrastructure tools and processes. Participate in recruiting and retaining top-quality consultants. Business Development and Sales To support application business development and sales activities, including proposal development and solution presentations. Assist in developing execution plans, cost estimates, and risk assessments. Identify and support new business opportunities and client relationships. Conduct market and client research business growth strategies. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum of 5 years in IT infrastructure, with exposure to IT operations and security. Proven experience supporting complex IT projects. Consulting or client-facing experience preferred. M&A experience is beneficial but not required. Good understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR). ERP or major business application implementation experience would be beneficial though not required. Application selection and implementation experience Application implementation and rollout experience or M&A application separation/ integration experience will be beneficial. Strong strategic thinking and problem-solving abilities. Effective communication and presentation skills. Proven ability to collaborate with and support project teams. Ability to travel up to 75%. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Strong problem-solving skills and the ability to work independently. Good program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication. Good presentation skills and experience supporting successful project proposals. Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: Ability to design and implement end-to-end solutions at scale, A flat organization structure with direct access to our senior-most leaders, An entrepreneurial environment full of bright, highly motivated consultants, Opportunities for motivated consultants to impact local communities, The ability to design your career and drive your professional learning and development, A truly global culture. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr
$113k-143k yearly est. 3d ago
Intern/Co-op - Information Technology (Summer 2026)
Marathon Petroleum Corporation 4.1
Information technology professional job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$25-31.2 hourly 60d+ ago
IT Network Administrator
1St. United Credit Union 4.1
Information technology professional job in Pleasanton, CA
Let's get you a career. We believe in our employees, and we want them to believe in us. That's why we provide job training, skill development, and the opportunity to grow with us! At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas. We're looking for an experienced IT Network Administrator to support in maintaining and optimizing our network infrastructure, ensuring secure and reliable connectivity. You'll provide hands-on technical expertise, collaborate with the IT Manager, and support strategic initiatives to strengthen our security posture and operational efficiency. What You'll Do: Maintain, configure, and monitor network equipment, servers, and communication links. Troubleshoot and resolve network-related issues within SLA targets. Implement and maintain firewall policies and security controls. Support patch management, vulnerability remediation, and compliance audits. Maintain accurate documentation of network architecture and asset inventories. Participate in disaster recovery exercises and backup/restoration testing. Collaborate with vendors and internal teams to evaluate new technologies. Support Microsoft Active Directory and Office suite, along with support end-user applications. Support VOIP phone systems, including incident resolution and vendor coordination. Backup support for Helpdesk Team. What You'll Bring: Associate degree in IT or related field (Bachelor's preferred) OR equivalent certifications (CompTIA Network+, CCNA). 3-5 years of experience in network administration or similar roles. Strong knowledge of TCP/IP, DNS, DHCP, and network protocols. Experience with firewalls, VPNs, and endpoint security. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Physical ability to lift and carry equipment (25 lbs or more). Flexibility for occasional evening/weekend work for maintenance or incident response. Typical office work environment. Hybrid work schedule may be available after successful completion of initial onboarding and training period. Salary Wage will range from $123k to $129k per year. This salary range represents the base pay for grade 12 and does not include additional perks. Final compensation will be determined based on qualification, experience, and location. 1st United Credit Union is an Equal Opportunity Employer.
$123k-129k yearly 60d+ ago
Technical Support Team Lead
Point One Navigation 3.6
Information technology professional job in San Francisco, CA
About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows. Success in this role means: Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience. The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction. Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes. Immediate Areas of Focus Deliver High-Quality Technical Support Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence. Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle. Model best-in-class technical support practices for the team through hands-on participation and leadership by example. Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers. Build the Foundation for a Scalable Support Function Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency. Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting. Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy. Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current. Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work. Surface Customer Insights Across the Company Identify patterns, recurring issues, feature requests, and friction points across support interactions. Create a lightweight process for surfacing customer patterns and insights Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements. Establish Visibility Into Customer Satisfaction Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why. Determine when and how surveys are sent to customers without creating noise or fatigue. Establish an initial baseline of customer satisfaction and trends over time. Translate qualitative and quantitative feedback into clear action items. Coach and Develop the Support Function Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership. Model best-in-class customer interactions through your own work. Continuously raise the bar for support quality as the team grows. Qualifications Experience in a player-coach support role, owning both hands-on support and system/process design. Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies). Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently. Experience standing up or significantly evolving an early-stage customer support function. Ability to define metrics, processes, and documentation without over-engineering. Demonstrated ability to train, mentor, and ramp technical support team members. Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment. Bias toward action, ownership, and continuous improvement. Our Cultural Foundation At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position. This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them. That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows. We think about our culture in two dimensions: How We Show Up Every Day These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate: Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting. High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us. Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles. No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together. Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust. Operating Principles These are the systems and norms that amplify speed and efficiency at the company level: Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning. No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy. Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most. If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.
$81k-126k yearly est. Auto-Apply 12d ago
IT Engineer 6
Lam Research 4.6
Information technology professional job in Fremont, CA
Network Strategy & Architecture Develop network architecture aligned with business goals; set standards for LAN, WAN, WLAN, SD-WAN, VPN, Cloud, and Data Center. Assess current infrastructure; recommend modernization, scalability, and optimization. Technology Planning & Roadmaps Create multi-year roadmaps for growth, resilience, and security. Evaluate emerging technologies (SDN, ZTNA, SASE, automation) for adoption. Design & Architecture Produce HLD/LLD documents for topology, routing, security, and integration. Architect solutions for campuses, branches, data centers, and hybrid/cloud environments. Routing, Switching & Security Design scalable routing (BGP, EIGRP, EVPN/VXLAN) integrated with security (firewalls, segmentation, VPN, NAC, ZTNA). Define global addressing, routing policies, and traffic engineering. Performance & Resilience Ensure high availability, redundancy, failover, and performance optimization. Define capacity planning for bandwidth, throughput, and resiliency. Collaborate with cybersecurity teams on secure architecture (micro-segmentation, encryption). Maintain compliance (ISO 27001) and enforce governance frameworks. Partner with application, cloud, security, and infrastructure teams. Participate in vendor evaluation and solution comparisons. Documentation & Standards Maintain architecture diagrams, HLD/LLD, design standards, and topology maps. Define policies for configuration management and change control. Troubleshooting & Escalation Act as top-tier escalation for complex issues; lead RCA and long-term fixes. Automation & Transformation Promote automation, IaC, and SDN using tools like Ansible, Terraform, Python. Cost Optimization & Vendor Management Evaluate vendor solutions (Cisco, Palo Alto, Zscaler, Netskope). Optimize costs via consolidation, cloud planning, and contract reviews. BS in Engineering, Computer Science, or related field, with 15+ years of work experience in networking domain Have completed minimum 3 significant network solution designs In-depth knowledge of the OSI network model Experience with different network types (i. e. LAN, WAN, WLAN) Network protocols and technologies, e. g. DNS, HTTP, SSL, 802. 1x, Load Balancing, WAN optimization, SD-WAN, VPN, PKI Cisco network products (Nexus and Catalyst switches, routers, WLC, ISE) Knowledge of Palo Alto Networks firewall and IPS configuration and troubleshooting Knowledge of F5 load balancer Knowledge of public cloud is highly desirable Knowledge of Zero-Trust networking is highly desirable CCNP certification CCIE certification PCNSE certification Azure Network Engineer Associate
$125k-157k yearly est. 18d ago
IT Specialist
Icon 4.8
Information technology professional job in San Francisco, CA
Rover's Pet Sanctuary is currently looking for an IT Systems Support Specialist to join the team. The IT Systems Support Specialist's role is to ensure business critical systems and business applications are properly maintained and meet the organization's needs. This position reports to the Director of Information Technology and works closely with the Applications Systems Analyst to support a variety of systems such as Point of Sales and Business Intelligence. JOB DUTIES: Handle support and service requests, assist with escalations and implement projects. Evaluate documented resolutions and analyze trends for ways to prevent future Problems. Stay informed of latest business trends and standards in hospitality IT and make recommendations for improvements. Alert IT Team to emerging trends in Incidents and propose possible solutions. Ensure that any planned interruption to services is scheduled through the change management process and coordinated with the business stakeholders. Assist in software and hardware roll-outs and communication to the end users. Provide level 2 technical support for supported systems by investigating all reported Incidents and Problems, ensuring issues are recorded within the ticket system and resolved in a timely manner. Be part of an on-call weekly rotation for emergency and after hour incidents. Create and maintain documentation for supported systems. Documents will be for a variety of audiences including end users. Prioritize and schedule Service Requests, Incidents and Problems appropriately. Escalate Problems (when required) to the appropriately experienced team member or vendor. Ensure all systems and business applications are running at their best to minimize downtime. Be proactive as much as possible and collect/interpret data to predict and prevent failures. Provide accurate and up-to-date information on the status of Incidents, Problems, Known Issues and Workarounds. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the workstation level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Test fixes to ensure Problem has been adequately resolved. Ensure that technology is used to automate and streamline processes wherever possible. Perform post-resolution follow ups with stakeholders. Make training recommendations as necessary JOB REQUIREMENTS: College diploma or university degree in a technical field such as Computer Science and/or 2-3 years equivalent work experience. Certifications in Point of Sales, Microsoft, ITIL or CompTIA (Preferred, not required) Hospitality experience appreciated Up-to-date knowledge of all relevant technologies including networking and client/server infrastructure and Point of Sales systems (Micros, Aloha or other) Knowledge of computer hardware, including upgrades, provisioning and imaging of new equipment, diagnostics, etc. Experience with client and server operating systems, including Windows 7, 8.1, 10, embedded and Server 2012. Basic understanding of RDBMS (Relational Database Management System) and ETL (Extract Transform Load) concepts. Basic understanding of commonly used interfaces to exchange information across separate components of computer systems. Working knowledge of a range of diagnostic utilities, including command line troubleshooting commands. Familiarity with the fundamental principles of ITIL Exceptional written and oral communication skills. Strong documentation skills. Fluent in English. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Ability to conduct research into a wide range of IT issues as required. Proven adaptability and flexibility, enthusiastic to new ideas and approaches. Ability to present ideas in user-friendly language.l On call as needed. The employer will consider qualified applicants with criminal histories in the manner required by the FCO. 14 days ago
$80k-114k yearly est. 60d+ ago

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How much does an information technology professional earn in Walnut Creek, CA?

The average information technology professional in Walnut Creek, CA earns between $64,000 and $144,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Walnut Creek, CA

$96,000

$64,00010%

$96,000Median

$144,00090%

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Information Technology Professional Walnut Creek, CA Jobs

Information technology professional jobs in Walnut Creek, CA - 1,962 jobs

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How much does an information technology professional earn in Walnut Creek, CA?