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Information technology professional jobs in Washington

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  • Computer Forensic Analyst

    United States Postal Service 4.0company rating

    Information technology professional job in Seattle, WA

    Facility Location F & TSD LABORATORY 301 UNION ST SEATTLE WASHINGTON 98101 Information TITLE: FORENSIC COMPUTER ANALYST GRADE: W2 - 02 FLSA DESIGNATION: Exempt OCCUPATION CODE: 2210-0218 NON-SCHEDULED DAYS: Saturday/Sunday HOURS: 08:00 A.M. to 04:00 P.M. BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave. Functional Purpose Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations. DUTIES AND RESPONSIBILITIES 1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes. 2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques. 3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience. 4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met. 5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions. 6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination. 7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems. 8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest. 9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach. Requirements 1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies. 2. Ability to provide training related to laboratory services, evidence collection, and field examination. 3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met. 4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items. 5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations. 6. Ability to conduct and document scientific research related to computer forensic examinations. 7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement. Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE) Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
    $80k-102k yearly est. 3d ago
  • Information Technology Coordinator

    Titus Talent Strategies 3.6company rating

    Information technology professional job in Kennewick, WA

    IT Coordinator Salary: $65,000 - $75,000 Employment Type: Full-Time About Our Partner Our partner is a fast-growing personal injury firm known for its modern culture, collaborative team, and strong commitment to serving clients with excellence. The firm has grown more than 36% over the past two years and is ready to bring on an internal IT Coordinator to support expanding operations and keep technology running smoothly. Position Overview Our partner is seeking a people-oriented, early-career IT professional (0-5 years) with a degree in Information Technology, Computer Science, or a related field. This role is ideal for someone who is eager to learn, highly coachable, proactive, and excited to grow within a dynamic legal organization. You will partner closely with the internal team and serve as the liaison between our partner and its Managed Service Provider (MSP). This role ensures systems, licenses, onboarding processes, and vendors operate seamlessly while strengthening internal knowledge and the firm's technology foundation as it scales. Key Responsibilities Serve as the primary internal IT contact for staff across the organization. Partner with the Managed Service Provider (MSP) to troubleshoot issues, oversee ticket flow, and coordinate support. Facilitate technology onboarding for new hires, including system access, hardware coordination, and setup (15+ onboardings recently). Maintain and track software licenses, renewals, and IT contracts. Support and manage our partner's CRM and key technology platforms, many of which are MSP-managed. Ensure the IT checklist and internal documentation are accurate and up to date. Assist with vendor management, ensuring systems and services meet organizational needs. Participate in knowledge management by organizing and documenting IT processes. Assist with training related to new systems, including Litify (training provided). Support periodic travel for training or team needs. Contribute to the ongoing modernization and scaling of internal technology systems. Qualifications Bachelor's degree in IT, Computer Science, Information Systems, or a related field (required). 0-5 years of professional IT experience. Strong understanding of general technology systems, troubleshooting, and software management. Excellent communication skills with a people-first approach. Highly organized with the ability to manage checklists, documentation, and project timelines. Coachable, proactive, and eager to grow in a fast-paced, modern legal environment. Ability to work onsite 1-2 days per week, with hybrid flexibility. Who Thrives Here Someone who is dependable, solutions-oriented, personable, and excited about being the “go-to” technology resource for a professional legal team. You don't need to know everything-but you do need the right attitude, curiosity, and willingness to learn and take ownership.
    $65k-75k yearly 3d ago
  • IT Support Systems Administrator

    Coastal Administrative Services (CAS

    Information technology professional job in Bellingham, WA

    Coastal Administrative Services, Inc. The IT Systems Administrator is a full-time, in-house technical resource responsible for managing and maintaining CAS's core IT infrastructure and providing hands-on support to employees across all departments. This role replaces the historically outsourced support model and brings essential day-to-day oversight in-house, ensuring faster response times, tighter control over system security, improved uptime, and better alignment with operational priorities. The IT Systems Administrator will manage identity and access, workstation deployment, email routing and distribution lists, Office 365 administration, hardware/software troubleshooting, and general Tier 1-2 technical support. The role also supports internal automation initiatives and collaborates closely with Operations, Implementation, and Software teams. Key Responsibilities Identity, Access, and Directory Management Administer Microsoft Active Directory (user accounts, security groups, GPOs, password resets, permissions). Maintain Azure AD management, MFA configuration, and security policies. Provision and de-provision accounts across all CAS systems (O365, VBA, Egnyte, SharePoint, VPN, Proprietary Tools). Email & Collaboration Systems Build and maintain Office 365 mailboxes, aliases, shared mailboxes, and distribution groups. Manage O365 policies for retention, encryption tools, and device compliance. Troubleshoot mail flow, quarantined messages, blocked senders, and external connector issues. Endpoint & User Support Serve as the primary point of contact for day-to-day tech issues: hardware, software, connectivity, VPN, printers, VoIP. Perform remote support using integrated tools. Manage workstation setup and standardization (PC desktop-laptop systems, docking stations, monitor configs). Maintain inventory of company hardware, laptops, and peripherals. Productivity & Workflow Tools Provide Tier 1/2 administrative support for: Asana project/task management (workspace structure, permissions, project templates). Egnyte / SharePoint file access issues. Basic Microsoft Office troubleshooting for Excel, Outlook, Teams, Word, PowerPoint. Automation, Scripting & Technical Operations Use PowerShell, Python, VBA, C#, or Java when needed to: Automate recurring system tasks. Run scheduled server operations. Opportunities to Support internal tools (CRAB, CAVA, CORE, Visual Basic-VBA macros, daily task automations). Create and maintain task scheduler jobs and light-weight scripts to improve efficiency. Assist with QA/test environments for software updates, integrations, and deployments. Security & Compliance Implement and monitor security policies for MFA, device protection, encryption, and access controls. Assist with SOC1 audit requests (e.g., screenshots, data flow verification, access logs). Maintain compliance with HIPAA, ERISA, data privacy, and TPA-specific security standards. Conduct periodic reviews of user permissions, distribution lists, and system access. Vendor & Infrastructure Coordination Coordinate with contracted outsourced vendors for escalated server/network infrastructure issues. Provide hands-on support for Internet, firewall, VPN, file server migrations, and system upgrades. Required Skills & Experience 3-5+ years experience in IT Systems Administration or comparable role. Strong understanding of: Active Directory / Azure AD Office 365 Admin Center (email, security, device management) PowerShell scripting Endpoint management and general IT troubleshooting Windows Server fundamentals Working experience with: Python, Visual Basic, or other scripting languages (Java/C# a plus, not mandatory) Remote support tools Ticketing systems and task management workflows (Asana preferred) Experience supporting medium-sized organizations (50-150 staff) strongly preferred. Knowledge of HIPAA compliance (preferred but can be trained). Soft Skills & Behavioral Expectations Strong documentation habits and follow-through. Excellent communication with non-technical users. Ability to prioritize high-volume requests and manage concurrent tickets. Comfortable operating in a fast-moving TPA environment with shifting priorities. Proactive problem-solving mindset identifies issues before they escalate. Reporting Structure Reports to: VP of Operations Collaborates with: All Departments Leadership for escalated items External technical vendors
    $69k-98k yearly est. 3d ago
  • IT Support Specialist

    Stability Technology

    Information technology professional job in Seattle, WA

    The IT Support Specialist is responsible for delivering high-quality end user and executive-level support, workstation lifecycle management, and proactive maintenance across a hybrid Windows environment. This role serves as an escalation point for complex issues, driving timely resolution while ensuring exceptional customer experiences-particularly for C-suite and senior leadership. In addition, this position contributes to system enhancements, security initiatives, and operational improvements aligned with ITIL-based service delivery standards. Responsibilities Provide Tier 2/3 support for hardware, software, O365 applications, and desktop services across on-site and remote workforce environments. Deliver white-glove, concierge-style IT support to executives and senior leadership, ensuring minimal downtime and a high-touch service experience. Support executive conference rooms, boardrooms, and collaboration technologies (Teams, Zoom, AV equipment, docking stations, wireless presentation tools). Perform on-demand, in-person support for leadership meetings, presentations, and critical business events. Administer and maintain Microsoft endpoints, including Group Policy, Azure Active Directory, and Intune MDM. Deploy, secure, and manage Windows operating systems and core productivity tools using modern deployment methodologies (Autopilot, imaging, scripting, etc.). Troubleshoot and support enterprise infrastructure components such as DHCP, DNS, TCP/IP networking, VPN access, and endpoint security tools. Maintain ServiceNow records across incidents, requests, changes, and CMDB items, ensuring accurate documentation and SLA adherence-especially for executive tickets. Support antivirus and antimalware protection, device encryption standards, and patch/upgrade cycles to maintain compliance and reduce risk. Act as a trusted technology partner by clearly explaining technical issues to non-technical users and executives. Participate in scheduled maintenance, technology rollouts, and continuous improvement initiatives that enhance end-user and executive experience. Mentor junior technicians and collaborate with infrastructure and engineering teams on escalations and service enhancements. Key Knowledge, Skills & Abilities Strong knowledge of O365 administration and Dell/Microsoft hardware platforms Proven experience providing white-glove, executive and C-suite IT support Understanding of ITILv3 or related service delivery frameworks Proficiency with Microsoft Windows Server and Windows desktop OS, Group Policy, Azure AD, and Intune Experience with OS deployment, scripting, antivirus/antimalware, device encryption, and core systems infrastructure (DHCP, DNS, networking) Familiarity with ServiceNow, especially IT Service Management and IT Operations modules Ability to troubleshoot root causes and implement efficient, long-term solutions Exceptional customer service, communication, discretion, and professionalism when supporting senior leadership Skilled in articulating complex technical concepts in a clear, executive-friendly manner Demonstrated success working independently and within collaborative team environments Ability to multitask, remain calm under pressure, and manage competing operational and executive demands Self-starter capable of operating with minimal supervision while balancing support, maintenance, and project responsibilities
    $38k-66k yearly est. 5d ago
  • IT Audit Manager- (Hybrid- Seattle, Washington)- Relocation Available

    Nordstrom 4.5company rating

    Information technology professional job in Seattle, WA

    Nordstrom Internal Audit enables the business by partnering across the enterprise to deliver objective, analytics-led assurance and advisory services that support the organization in improving governance, identifying efficiency, and driving growth. We are hiring a highly motivated individual contributor who excels in ambiguous, complex environments and delivers risk-based assurance, advisory, and data-driven actionable insights to internal stakeholders. You'll be instrumental in evaluating system implementations across waterfall, Agile, and DevOps environments while supporting Nordstrom's internal controls program inclusive of IT General Controls (ITGCs). This role follows a hybrid model, requiring four days per week onsite at our Seattle office to promote collaboration, professional development, and engagement with business partners. Relocation assistance is available for qualified candidates. Visa sponsorship is not offered. A day in the life… Lead end-to-end integrated IT audit engagements of varying scope and complexity across diverse technology environments (on-premise, cloud, hybrid) Assess system implementations and technology-enabled initiatives across diverse SDLC methodologies (waterfall, Agile, DevOps), evaluating controls from project inception through post-implementation Perform walkthroughs, assess control design, test control operating effectiveness, evaluate impacts, and propose remediation solutions for ITGCs and automated business cycle controls Apply risk-based methodologies and frameworks to identify control gaps, recommend practical, risk-appropriate solutions, and produce clear and executive-ready deliverables Stay current on modern technologies (AI/ML, RPA, blockchain), industry trends, regulatory changes, and company strategies to maintain subject matter expertise Build and maintain trusted relationships with business and technology partners, serving as a credible advisor on risk and control matters Train and coach junior auditors to support their career development You own this if you have… Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or related field (or equivalent education and work experience) One or more professional certifications strongly preferred: CISA, CIA, CISSP, CISM, PMP, CSM/CSPO or equivalent 5+ years of progressive experience in IT Audit, IT Risk Management, IT Compliance, IT Project Management, or IT Assurance & Advisory Services Proven expertise auditing or managing IT system implementations utilizing a variety of methodologies Knowledge of COBIT, ISO, ITIL, NIST, and COSO frameworks Familiarity using data analytics to provide value-added insights Strong written and verbal skills with ability to convey technical concepts to non-technical audiences Demonstrates a high level of ownership and accountability in all tasks while maintaining a strong commitment to delivering exceptional customer service We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $102,500.00 - $170,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *********************************************************
    $102.5k-170.5k yearly 4d ago
  • Information Technology Manager

    R2 Global 4.3company rating

    Information technology professional job in Seattle, WA

    R2 Global is supporting a long-established, multi-site services organization in the search for an IT Manager to lead internal IT operations and infrastructure. IT Manager Employment Type: Full-Time Overview This organization has operated nationally for over a century and supports operations across dozens of locations. They are seeking an experienced IT Manager to lead the internal IT function, establish operational standards, and own the company's core infrastructure and security posture. This is a hands-on leadership role managing a team of 7 IT professionals, with responsibility for networking, servers, cloud platforms, identity, endpoints, backups, disaster recovery, and enterprise applications. The IT Manager will also oversee vendors, budgets, and the delivery of multi-site IT initiatives. Key Responsibilities Lead and develop the internal IT team; set priorities, standards, and best practices Own infrastructure including networking, firewalls/VPNs, servers, virtualization, backups Manage identity, endpoints, and core business applications Define and maintain security posture, policies, and compliance controls Oversee vendor relationships, contracts, and IT budgeting Deliver and coordinate multi-location IT projects Build durable documentation, processes, and operational runbooks Requirements Experience including several years in a leadership position Strong hands-on background in networking and systems administration Experience supporting multi-site or distributed environments Ability to design scalable processes and documentation Experience with technologies such as Fortinet, VMware, Microsoft 365/Azure, and backup/DR platforms preferred Benefits PTO and sick time Paid holidays Deferred compensation plan Medical, dental, and vision insurance Company-provided phone Transportation or parking benefit
    $100k-145k yearly est. 1d ago
  • Customer Support Technician I & II

    Lightcurve Internet

    Information technology professional job in Tacoma, WA

    About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Company Culture and Values - At Lightcurve, we are driven by our core values. · Integrity Upholding the highest standards of integrity at all times. · Delighting Our Customers: Delivering exceptional experiences that exceed expectations. · Collaboration: Working together to create successful outcomes for customers and employees alike. Position Summary As a Customer Support Technician, you will be an expert in addressing a wide range of tickets related to internet, streaming TV, and voice-related concerns via telephone assistance. This role demands a keen willingness to learn and adapt. You'll engage with customers of varying technical expertise, troubleshooting a diverse range of end-user devices and network configurations. This dynamic role tackles challenges head-on and serves as a technical superhero for our customers every day. Primary Responsibilities: · Ensures swift responses to a diverse array of trouble tickets, with a primary focus on prioritizing the customer experience above all else · Identifies and escalates intricate issues to the relevant departments following comprehensive troubleshooting · Empowers customers by offering insights into products and services that align with their specific technical requirements · Vigilantly monitors emerging trends indicating potential outages and promptly notifies the appropriate teams for swift resolution · Demonstrates flexibility by being available to work evenings, weekends, and variable schedules, including overtime when necessary Measuring Success · Regular, reliable, and punctual attendance · Proficiency in exceptional phone etiquette and interpersonal skills, coupled with the capacity to multitask and independently manage workload priorities · Effective communication, collaboration, and cooperation skills, essential for interactions with vendors, customers, colleagues, and managers to achieve company objectives. · Aptitude for grasping and comprehending the company's range of products and services · Ability to apply logical thinking, creativity, and sound judgment to troubleshoot and resolve customer issues during the initial contact to minimize follow-up interactions. · Successfully helping our customers find solutions to their service needs, improving the way they work and play while connected to our services · Contributing to and developing a performance and results oriented culture. · Behaviors that are aligned with and strengthen company values. Qualifications · Minimum of one year of customer support and/or technical support experience, preferably within the telecommunications/Internet sector · Two or more years of proven customer service experience · Familiarity with prevalent PC and MAC Operating Systems · Broad understanding of voice services, cable TV, and data technologies · A scrappy, nimble, innovative, hands-on contributor who is not afraid to roll up their sleeves to accomplish goals. · Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and collaborate effectively. · Ability to interpret and execute instructions provided in written, oral, or diagrammatic formats · Skills in resolving challenges within predefined scenarios that involve multiple variables · Ability to thrive in a dynamic, high-volume environment, · Adept at swiftly adjusting to changes · High school diploma or GED required. · Criminal Background, Drug, Non-Negilgent Driving, and Employment Level Credit Checks Required What We Offer · The excitement of a quickly growing and innovative industry · Opportunities to learn and grow as individuals and with a team · A fun and hard-working culture · Medical, Dental and Vision insurance · Optional supplemental insurance programs · 401K + Matching · Access to Employee Assistance Programs Hours, Location, and Environment · This is a full time, In-office position in Tacoma, WA · 4-10's working Mon/Tues/Fri/Sat · During the initial first 90 days/training period, a 5-8's schedule may be required depending on experience and proven success working independently · Our workspaces are collaborative and customer-focused, with a commitment to professional growth and team support · Prolonged periods of screen time and extended sitting may be required. Occasional overtime may be necessary to meet peak workload demands Compensation · This position pays $20.22-$28.17 per hour based on expertise, experience, and demonstrated proficiency in the role ( Spanning Levels I & II ) · 4 weeks per year Paid Time Off · Paid Holidays or Equivalent Time Off Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
    $20.2-28.2 hourly 2d ago
  • Support Technician

    Tecology, Inc.

    Information technology professional job in Vancouver, WA

    The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance. Compensation & Benefits Position Type: Hourly + Bonus Program Pay Scale: - Support Technician I: $20.83hour - Support Technician II: $25.00/hour - Support Technician III: $30.00/hour Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance. Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans. Key Responsibilities · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Diagnose and resolve hardware and software issues via in-person, phone, or remote support. · Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment. · Set up workstations, including cabling, OS installation, and software configuration. · Use documented procedures and tools to analyze and resolve technical problems. · Follow established IT policies and best practices. · Maintain positive relationships with users and team members. · Work independently and collaboratively to address onsite support needs. · Document internal procedures in the knowledge base. Required Qualifications · Experience in IT support roles, including help desk and desk-side support. · Familiarity with IT ticketing systems and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software systems. · Familiarity with running PowerShell scripts. · Ability to manage ticket escalations and warranty service processes. · Administrative knowledge of Active Directory. · Strong interpersonal, communication, and problem-solving skills. · Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours. · Physical ability to lift up to 50 pounds. Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · Technical certifications such as A+, Network+, MCSE, MCP, or CCNA. · Experience with Microsoft Office 365 and/or Azure administration.
    $20.8-30 hourly 1d ago
  • Information Technology Support Technician

    Teceze

    Information technology professional job in East Wenatchee, WA

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $34k-54k yearly est. 1d ago
  • Information Technology Specialist

    Dunhill Professional Search & Government Solutions

    Information technology professional job in Richland, WA

    The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications US Citizen with a Bachelors degree or technical or trade school training preferred. 5+ years experience in IT Support Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
    $73k-103k yearly est. 15h ago
  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Information technology professional job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 4d ago
  • Technical Support Engineer (Tier 3, Web API, T-SQL, PowerBI, Azure)

    Waferwire Cloud Technologies

    Information technology professional job in Redmond, WA

    Job Title: Technical Support Engineer (Tier 3) Duration: Long-term Worksite: Onsite About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution. Job Description: We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights. Core Responsibilities Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels). Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve. Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs. Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues. Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality. Analyze and visualize large datasets from internal tools/logs using Excel and Power BI. File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates. Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers. Provide status reporting on tickets worked, cycle time, and quality checks. Create and maintain troubleshooting guides and product documentation in the support knowledge base. Collaborate with peers for knowledge sharing and troubleshooting assistance. Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs. Monitor Ads platform availability through regular daily checks. Qualifications & Skills BS in Computer Science, Engineering, or related technical discipline (preferred). 5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred. Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers. 2+ years with web API technologies: SOAP, JSON, XML. 2+ years automation experience in C# or Python (preferred). Minimum 3+ years using T-SQL, including complex joins and stored procedures. Advanced problem-solving; strong customer service orientation. Experience with Excel, Outlook, Power BI, and Microsoft 365 tools. Ability to analyze and visualize large datasets. Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands. Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills. Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning. Location & Work Arrangement Global support coverage; shift schedules include North America and EMEA windows. On-call rotation for weekends; flexibility required. Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment. WCT will accept applications and processes offers for these roles until the role is filled. Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $70k-85k yearly 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Southworth, WA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $59k-76k yearly est. 3d ago
  • IT System Administrator - Berlin

    Acme Corporation 4.6company rating

    Information technology professional job in Washington

    The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure Responsibilities: Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync) Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work) Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures Perform configuration management, testing and troubleshooting of all systems Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state Recommend organization-wide standards and best practices including developing policies and procedures Provide status updates and reports as needed Rollout and maintain PCs/Notebooks/Servers Requirements: At least 7 years of experience with user support / system administration Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint) Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices) Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee) Excellent interpersonal and verbal communication skills Must be flexible and be a “team player” Preferred experience, but not required: Configure/integrate/maintain Linux systems in Microsoft environments Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS) Software packaging and automated rollout/OS Installation Education: Finished apprenticeship in the IT area Other: Fluent German and English -oral and written communication skills Position Overview The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure Responsibilities: Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync) Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work) Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures Perform configuration management, testing and troubleshooting of all systems Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state Recommend organization-wide standards and best practices including developing policies and procedures Provide status updates and reports as needed Rollout and maintain PCs/Notebooks/Servers Requirements: At least 7 years of experience with user support / system administration Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint) Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices) Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee) Excellent interpersonal and verbal communication skills Must be flexible and be a “team player” Preferred experience, but not required: Configure/integrate/maintain Linux systems in Microsoft environments Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS) Software packaging and automated rollout/OS Installation Education: Finished apprenticeship in the IT area Other: Fluent German and English -oral and written communication skills
    $72k-96k yearly est. 60d+ ago
  • IT Airport Technician

    Reliant 4.0company rating

    Information technology professional job in Seattle, WA

    We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Note:This is a floater role with no set schedule.Must be available for nights and weekends. Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $29k-61k yearly est. 14d ago
  • Information Technology

    Vp 3.9company rating

    Information technology professional job in Tacoma, WA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $30k-64k yearly est. Auto-Apply 46d ago
  • IT Administrator

    Valence 4.6company rating

    Information technology professional job in Seattle, WA

    Job Title: IT System Administrator Reports to: Sr. Manager of IT Type: Full-Time, Exempt Schedule: 8am - 4:30pm; 5 days a week onsite between Seattle and Everett ESSENTIAL FUNCTIONS Responsibilities include (but not limited to) Support Information Technology requests and troubleshoot end-user computing & access issues via the Valence I.T. Help Ticket system. Maintain and support End User personal computers (desktop & laptop), Operating Systems, Office 365 & commonly used applications, scanners & printers, office & mobile phones, and approved access to Valence applications and data. Maintain and support Server (virtual/physical) infrastructure, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, system resource monitoring, (light) SQL database administration, data back-up, and recovery; and assist in adding/refreshing server technologies & environments. Maintain and support Network infrastructure, including internet & intranet connectivity, firewalls, routers, switches, and all network segments. Analyze network performance using network utilities to perform network/segment tuning to ensure secure and performant connectivity to internal and external systems, including 3 rd party applications/public and government cloud environments. Monitor Information Technology Performance Dashboard to prevent and/or minimize events impacting Valence business and end users. management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed. Work with Valence IT, site, and 3 rd party resources to execute IT-related projects across multiple regions/sites. Knowledge, Skills, and Experience 3+ years of hands-on experience setting up domain users, reviewing group policies, managing OU permissions, and maintaining account and network passwords. 2+ years of hands-on experience managing and maintaining VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching. 2+ years of hands-on experience managing Firewall appliances such as SonicWall and Fortinet. Must have hands-on experience with Office 365 administration and MFA products. Must have hands-on experience with LAN/WAN technologies - TCP/IP, DNS, DHCP, NAT/PAT, VLANs Must have good organization and documentation skills and the ability to prioritize work. Must have proven capability to communicate (verbal/written) complex technical information to junior and senior levels in the organization. Must have proven capabilities to prioritize and execute multiple tasks concurrently and effectively respond/participate in urgent scenarios impacting key business objectives. A good understanding of PowerShell. Familiarity with Linux/Unix is highly desirable. Education / Certification Qualifications A Bachelor's Degree in Computer Science, Computer Engineering, or MIS, or a related field Certified in one of the following: Network+, Security+, or MCSA. Able to work flexible hours, nights, and weekends (onsite or over the network) to support Information Technology project work/issue resolution when needed. Compensation Range - $75,000 - $85,000 a year depending on experience Locations Valence Surface Technologies facility in PNW supporting the Seattle and Everett region. Benefits: Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a 3% Employer Match Generous Paid Time Off program 8 Holidays and 2 Floater Holiday Join a great company with opportunities for growth! Work Environment Temperatures in the work environment can fluctuate with outside weather conditions. Due to the manufacturing environment, Personal Protection Equipment may be required including safety glasses, goggles, aprons, rubber boots, gloves, and a respirator (provided by Company).
    $75k-85k yearly 17d ago
  • IT Client Service Specialist Intern

    Perkins Eastman 4.5company rating

    Information technology professional job in Seattle, WA

    Life at PE: Perkins Eastman is a global design firm with expertise that covers all aspects of the built environment. With studios in 25 locations worldwide, we design for people to enhance human experience and leave a lasting and positive impact on people s lives and the world we inhabit. We are an integrated firm in which our professional roster consists of architects, interior designers, planners, urban designers, landscape architects, graphic designers, construction specification writers, construction economists, environmental analysts, resiliency experts, traffic and transportation engineers, and several other professional disciplines. The Opportunity: IT Client Service Specialist Intern is a customer-service focused role. successful candidate will help to directly support the above location, while providing remote support for staff in all other locations. Collaboration with team members in IT Support, Systems, Applications and Network groups will provide opportunities to participate in technology project design and implementation firm wide. This position reports to the IT Services Manager. This role requires adherence to and communication of standard IT policies, procedures, and best practices pertinent to IT Support operations. The goal is to deliver exceptional desktop services and customer support. Primary Responsibilities: Support the IT team in maintaining hardware, software, and other systems Assist with troubleshooting issues and provide technical support Organize and maintain IT resources Basic problem-solving including use of remote management systems. Professional-level verbal and written communication including communicating effectively with audiences of varying levels of technical understanding. Ability and desire to capture, produce and maintain accurate technical documentation. Excellent interpersonal, team-oriented skills. Reliable and responsible. Committed to enforcing all IT policies, including support of system procedures. Must be innovative and take initiative. Strong attention to detail and accuracy. Desire to identify and drive resolution of systemic technical issues: identify and develop opportunities for improvement. Education: Computer Science, Information Technology, or Management Information Systems major Desired Technical Skills: Background supporting both Windows and Apple personal computing environments. Basic support with Server/Workstation (Windows Server 2016/R2, Windows 10/11). Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite is a plus Strong verbal and written communication Excellent analytical and problem-solving skills Ability to work well in teams Strong work ethic and attention to detail Mobile Technology (smartphones, laptops, tablet/iPad, etc.) Telephony (Desktop & Conference Room Analog, Digital, VoIP systems and solutions) Business Applications (MS Office, Adobe Creative Suite, etc.) AEC Applications (AutoCAD, Revit, 3ds Max, Rhino, Sketchup, Newforma, etc.) a plus Scripting and Basic Web Development is a plus Physical Requirements/Work Environment: Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching. Ability to perform consistent daily work on a computer. Travel is not typically required but may be necessary in support of regional or site-based offices Must be accessible by mobile phone during and outside of business hours for occasional support emergencies. Must be willing and able to respond quickly to emergency support situations. Occasional weekend or off-hours work may be required. Benefits: Gain hands-on experience in an IT position Shadowing and training experiences with knowledgeable professionals Opportunity to attend networking events and company meetings Flexible schedule for students Compensation available Location: Seattle-Vancouver Salary range: $20 to $22 per hour Hours: up to 21 hours a week (3 days a week, 7 hours a day) Perkins Eastman is an affirmative action, equal opportunity employer and a participant in the U.S. Federal E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
    $20-22 hourly 5d ago
  • High-Priority Opening for an IT Support Engineer

    Teceze

    Information technology professional job in East Wenatchee, WA

    Hi, Greetings from Teceze! We are currently looking for a highly skilled IT Support Engineer to join our team in support of our esteemed client. The position is based in USA - Multiple Locations, and Requires immediate onboarding. Shortlisted candidates will need to undergo a technical interview, so hands-on experience with the required technologies is essential. Job Title: IT Support Engineer Location: US-WA / East Wenatchee Onsite Work Full Time # START DATE IS DECEMBER 18th Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support
    $77k-114k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Seattle, WA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $59k-76k yearly est. 3d ago

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