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Information technology professional jobs in Wichita, KS

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Information Technology Professional
Technical Support Specialist
Desktop Support Technician
Information Technology Internship
Computer Technician
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Information Technology Specialist Lead
Technical Support Technician
Desktop/Network Support
Senior Information Technology Engineer
Technology Coordinator
Customer Support Analyst
  • Desktop Support Technician

    Eteam 4.6company rating

    Information technology professional job in Wichita, KS

    Job Title: Desktop Support Tech Pay Rate: $21.50/hr on W2 Duration: 06+ Months (Possibility of Extension) Likely to convert to FT, based on performance and behavior. The candidate should be a highly motivated team player with the skills and ability to effectively manage changing priorities, to create, maintain, and publish relevant support documentation to assist all end users in quickly resolving their incidents and service requests, ultimately promoting greater self-sufficiency among users. Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate will troubleshoot and repair software and hardware issues reported by end user Experience with Active Directory, including user deletion and password resets. Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates. Experience working in-house in a corporate or manufacturing plant environment. Experience with the Remedy ticketing tool.
    $21.5 hourly 1d ago
  • Information Technology Support Engineer

    Teceze

    Information technology professional job in Hesston, KS

    Title: IT Support (Backfill) Contract: Temporary Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Hesston, KansasThe selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope
    $53k-77k yearly est. 4d ago
  • Computer Field Tech Position- Wichita KS

    BC Tech Pro 4.2company rating

    Information technology professional job in Wichita, KS

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IS-Technology Customer Support Analyst I

    Valley Hope 4.2company rating

    Information technology professional job in Wichita, KS

    IS-Technology Customer Support Analyst I: Full-time Valley Hope has an exciting opportunity for a IS-Technology Customer Support Analyst I to join our dedicated team! This is an on-site position that will office out of one of locations in either Wichita, KS, Moundridge, KS, Oklahoma City, OK, and Denver, CO. Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Valley Hope restores lives affected by addiction and supports lifelong recovery. With a nearly 60-year legacy of helping patients and families, Valley Hope is nationally known as a trusted provider of addiction treatment and recovery support. Since treating our first patient in 1967, Valley Hope has established a national footprint, with 16 treatment programs across the United States, with multiple locations in Colorado, Kansas, Missouri, Nebraska, Oklahoma, and Texas. We have helped more than 350,000 people find hope in recovery and restore their lives. EDUCATION & EXPERIENCE: Required: Working knowledge of information technology systems including end-user computing devices/personal computer hardware, operating systems, application software and basic network systems. One (1) plus years of work experience in computer-systems-related discipline or equivalent professional/academic training (with related certification program). Prior work in customer service/customer satisfaction services. Valid and unrestricted driver's license Preferred: Associate's degree in computer science field or business administration. Three (3) plus years of work experience in computer-systems-related discipline. COMPENSATION: Starting hourly range $21.00 - $27.00/hr. (Based on education and experience) Benefits: Affordable health, dental, and vision insurance Tuition Assistance Student Loan Repayment Public Student Loan Forgiveness (PSLF) Eligible Employer 8 Paid Holidays (Including 1 Personal Holiday) PTO - Up to 22 Days per year based on years of service Paid Parental Leave 401(k) Retirement Plan with employer match Health Saving and Flexible Spending Accounts Employee Assistance Program And much more! JOB SUMMARY: Diagnose, document, and own to completion all incoming technical support requests via phone, email, or deskside at home Valley Hope facilities. Troubleshoot and resolve common software, hardware, and networking incidents related to supporting approved technology products, infrastructure, business processes, and services. Research new products, solutions and resolve questions using available information resources Advise end-users on appropriate action and provide basic hardware and software usability training on an ad-hoc basis. Log, escalate and update all help desk interactions using the ticketing system, specified processes, and following defined service levels. Administer Valley Hope software and systems as needed. Identify and escalate situations requiring urgent attention during business hours and on-call rotational basis. Procure, install, and resolve computer hardware, software, and network issues; repair user computers, mobile devices, and peripheral devices; modify configurations, replace faulty components, and rebuild complete systems on a Windows platform. Communicate complex technical concepts to a diverse customer base with varying technical skills. Coordinates contact with vendors as needed to assist with support activities. Participate in Valley Hope projects as needed as a technical subject matter expert. Demonstrate an exemplary customer service focus and tactful demeanor with Valley Hope customers and co-workers in distributed and high-volume technical support environment. Participate in all assigned staff meetings, staff development, and training. Adhere to Valley Hope's philosophies, policies, procedures, and any other regulating bodies. WORK ENVIRONMENT: Office setting with traditional hours; able to work overtime to the extent necessary. Must be available after hours for on-call technical support. Must be able to travel - estimated at 10-30% of the time. #ZR
    $21-27 hourly 60d ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Information technology professional job in Wichita, KS

    At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 60d+ ago
  • IT Help Desk Tech

    Cybertronit

    Information technology professional job in Wichita, KS

    Job DescriptionBenefits: Bonus based on performance Health insurance Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily. If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you! What Were Looking For: Strong written and verbal communication skills Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions Attention to detail with strong documentation and multitasking abilities A technical background with a genuine interest in IT A team player who enjoys mentoring and learning from others A problem solver who embraces challenges and learning opportunities Technical Skills That Will Set You Apart: Windows 10 Network Printers & Deployment LAN & WAN Networking General Hardware & Software Troubleshooting Bonus Skills (Nice to Have): Windows Server 2019 Office 365 & Exchange Administration Active Directory & Group Policy Hyper-V and/or VSphere/ESXi Why Join Cybertron? Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer: Competitive salaries Generous performance bonuses Health insurance 401k Paid holidays & PTO If youre ready to be part of an exciting team where learning and career growth are part of the culture, apply today! We cant wait to meet you.
    $32k-52k yearly est. 22d ago
  • Business IT Support Specialist

    Haviland Broadband

    Information technology professional job in Wichita, KS

    Job DescriptionSalary: This role serves as an advanced technical expert supporting business clients through complex IT issue resolution, systems administration, and project work. While primarily providing remote support, this role also includes onsite service as needed for critical issues or deployments. Additionally, the technician supports pre-sales engineering efforts by collaborating with sales and leadership teams to design and recommend effective technology solutions that align with client business needs. This role blends technical expertise with client-facing communication and solution design responsibilities. This position requires that the employee live in or near the Wichita-metro area. Essential Duties and Major Responsibilities: Technical Support & Troubleshooting Act as the initial point of contact for client technical issues. Provide onsite and remote technical support to business clients for desktops, laptops, and basic network issues. Respond to service tickets, phone calls, and emails; diagnose and resolve Level 1 issues efficiently. Maintain clear, professional communication to gather problem details and provide timely updates and resolutions. Perform root cause analysis and develop sustainable solutions to recurring technical problems. May serve as a technical escalation point for Tier 1 and Tier 2 support teams as experience increases. System Administration & Maintenance Administer and maintain Windows Servers, Active Directory, Microsoft 365, DNS, DHCP, and group policies. Manage virtualization environments (Hyper-V, VMware), backup solutions, and endpoint security tools. Ensure proactive system updates, patching, and monitoring for client environments. Networking & Infrastructure Configure and troubleshoot firewalls, switches, routers, and wireless infrastructure. Support secure remote access solutions (VPNs), VLANs, and internal/external networking issues. Assist with network upgrades, assessments, and migrations. Sales Engineering & Solution Design Work closely with sales and account managers to assess client IT needs and design tailored technical solutions. Participate in client meetings to present technical concepts and recommend appropriate products or services. Provide input on proposals, quotes, and scopes of work for new projects or service opportunities. Project Work & Onsite Support Lead or assist with IT projects including migrations, infrastructure deployments, and system upgrades. Provide onsite support for installations, escalations, and project execution as needed. Coordinate with vendors and internal teams to ensure successful project delivery. Client Support & Communication Maintain proactive communication with clients, offering guidance, progress updates, and documentation. Build trusted relationships through responsiveness, reliability, and strategic insight. Provide informal training and support to end users as part of ongoing service delivery. Documentation & Team Collaboration Maintain detailed documentation of configurations, procedures, and resolutions in ticketing systems. Contribute to internal knowledge bases and share best practices across the technical team. Mentor junior technicians and provide internal support for skill development. May also provide support to the companys IT Manager as needed. Education: Associate or Bachelors degree in IT, Computer Science, or a related field preferred. Prior experience in a sales engineering, pre-sales, or solution design role is a strong plus. IT Professional certifications such as cybersecurity, CompTIA A+, or CompTIA Networking recommended. Specialized Skills and Type of Experience Needed to be Successful: 35 years of experience in IT support, system/network administration, or managed services. Proficient with Windows Server environments, Microsoft 365 administration, and virtualization platforms. Strong knowledge of networking concepts, firewalls, and security best practices. Familiarity with backup systems, scripting (e.g., PowerShell), and remote monitoring tools. Ability to translate technical capabilities into business value for clients; comfortable presenting to both technical and non-technical stakeholders. Experience writing scopes of work, contributing to proposals, or assisting in technical pre-sales is highly desirable. Valid drivers license required. Excellent knowledge of networks, PC, and desktop hardware. Working knowledge of desktop and server operating systems and applications (such as Microsoft Exchange and Active Directory). Proficient in eEnterprise patching rollouts/monitoring/updates. Experience with printers, scanners, and other peripherals. Good understanding of modern computer and network security practices. Advanced problem-solving skills, to manage complex situations with multiple layers and resolve to solution anticipating needs now and into the future. Job Competencies: Core Value: Work as a Team Teamwork Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Oral Communication and Written Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Core Value: Do the Right thing Right Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Detail Oriented Consistently checks and rechecks work product for accuracy. Able to manage multiple tasks while accurately performing essential job functions. Prepares accurate and thorough reports, emails, and data as required by the position. Reasoning and Problem Solving Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Core Value: Embrace Opportunity Use of Technology Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Supervisory Expectations: The position does not have any regular responsibility for overseeing or supervising the work of other team members. Independence of Action: Supervisor/manager monitors work progress; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor/manager. Physical Demands and Work Environment: : (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.) The work environment is an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain in a stationary position, often standing or sitting for prolonged periods. The employee is frequently required to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, move self in different positions to accomplish tasks in various environments including tight and confined spaces, move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, repeat motions that may include the wrists, hands and/or fingers, and assess the accuracy, neatness and thoroughness of the work assigned. The employee must maintain a clean driving record and be able to pass insurability guidelines for drivability. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. A Little About Us: Haviland Broadband has been connecting residential and business customers to whats important for over 75 years. Our primary services are superior internet and telephone services, with a growing emphasis on business communications and services. We pride ourselves on keeping our processes simple and our service at a caliber of personalization and reliability one would expect from a local company. Haviland Broadband is headquartered in Haviland, Kansas with a satellite office in Conway Springs, Kansas and serves 14 communities between Kiowa and Sumner Counties and is currently expanding operations into the Wichita metro area. Haviland Broadband is a locally managed subsidiary of LICT Corporation out of Rye, NY. Why Haviland Broadband? Collaborative leadership team poised for growth Employee-centric and family oriented Ability to work independently without being micromanaged Corporately owned, but continues to operate from its roots as a family-based company Longevity and stability for a long-term career Benefits: Come work for a local, family-friendly company. We offer: Paid Holidays Paid Time Off (PTO) for Vacation, Personal and Sick time Family-plan health insurance with company-funded HSA and HRA accounts 401(k) plan with company matching Free home internet connection if you live within our service area, or reimbursement if you live outside of our service area Free company cell phone plan, or reimbursement if you choose to keep your existing plan Company vehicle provided, to also be driven to/from the workplace
    $32k-52k yearly est. 21d ago
  • On-Site Support Spec.

    Genpt

    Information technology professional job in Wichita, KS

    Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location. JOB DUTIES Provides excellent customer service that will enhance the relationship and lead to ongoing sales. May act as a lead/mentor to other employees. Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Reliability, organization and attention to detail required. Industry experience required; product knowledge from previous warehouse experience is preferred. Customer service and communication skills required. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required. May need to be certified to operate a forklift. Valid driver's license and good driving record required. PHYSICAL DEMANDS: Must be able to move up to 100 lbs and lift up to 50 lbs. LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $35k-48k yearly est. Auto-Apply 29d ago
  • Application Tech

    Performance Personnel Partners 3.8company rating

    Information technology professional job in Wichita, KS

    Resume Mining Join our winning team! Performance Personnel seeks Application Technician (Masking) in Wichita KS. After you apply to this ad, a recruiter will contact you within 48 hours to schedule an in-person interview. If you are a fit for this or any of our hundreds of jobs, you will be hired that day, so please allow for additional time to complete the onboarding process. We want to get you to work as quickly as possible. Primary Job Duties: Reads and understands work order requirements. Identifies parts with printed and/or electronic pictures. Applies paper/tape masking to production parts prior to the chemical process and organic coating. Applies liquid masking to production parts prior to chemical processing. Pulls plugs through close-tolerance features prior to chemical processing. Performs basic racking for prime and paint. Unmasks production parts, as needed, via paper/tape, liquid, or pulling plugs. Prepares parts for prime and paint operations by solvent cleaning and taping. Performs removal of tape residue during the paint prep operations. Performs masking on products. Maintains production of parts requiring masking and layout. This job has 1st and 2nd shift openings. Skills/Requirements: High school diploma or equivalent preferred, but not required. Read, write, and comprehend American English Experience reading and interpreting blueprints preferred, but not required. Ability to learn quickly and apply knowledge in a fast-paced environment. Ability to differentiate between processing requirements. Ability to follow-up effectively with internal and external customers' Must be able to work in a fast-paced environment. The ability to stand for 8+ hours and lift 30+ lbs. Understands and follows production router, masking or de-masking instructions, drawings and specifications given either verbally or in writing, in English. About Performance Personnel: · Performance Personnel is a data-driven, people-focused staffing and recruitment company with hundreds of jobs available daily. · Take the work out of finding work! · Our skilled recruiters will partner with you to find the best opportunities. · We offer an array of services to help our employees maximize their professional development. · Benefits available. · Please contact us at any time - we're happy to help.
    $62k-100k yearly est. 60d+ ago
  • IT Field Technician

    Genesis Health Clubs 3.8company rating

    Information technology professional job in Wichita, KS

    Job DescriptionThis position will be responsible for the support and installation of Desktop, Networking, and A/V equipment at various locations in Kansas, Nebraska, Oklahoma, and Missouri. The applicant is expected to be highly self-motivated and disciplined as well as possess the ability work independently with minimal supervision while in the field. There will be considerable travel required in this role and the applicant can expect to be on the road 50-75% of the time. Qualifications: 1 year of Desktop support experience working with Windows 7-10 A Certification Duties and Responsibilities: Providing support company wide Data gathering Report management Maintaining servers Assisting IT Director and Systems Administrator as needed Establish and maintain professional relationships with members/guest and staff. Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner. Ensures work area is maintained and organized at all times. Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Develop and build a team atmosphere among department Ability to respond to common inquiries or complaints quickly Job Requirements: Strong oral and written communication with members and staff High school diploma or GED, Associates or technical degree preferred Ability to work well with others Two years of experience or equivalent certification Knowledge of HTML, CSS, JavaScript, jQuery, PHP, MySQL, and MS SQL Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds
    $27k-40k yearly est. 15d ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Information technology professional job in Wichita, KS

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $84k-112k yearly est. Easy Apply 6d ago
  • Desktop Support Technician

    Onemci

    Information technology professional job in Wichita, KS

    LOCATION Wichita, KS JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve. Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization. Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time Asset management - responsible for tracking desktop hardware and software inventory in real-time On-site support - participate in end-user support and problem management for all areas of the IT infrastructure. Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades Other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Desktop Support or IT Help Desk experience Proficiency researching and troubleshooting complex problems and errors Demonstrated ability with basic networking, and telephony Demonstrated ability to research, plan, document, and execute complex tasks/projects Excellent written and oral communication skills Excellent interpersonal and customer service skills Excellent work ethic and dedication Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified Professional (MCITP) are a plus but not required CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be required to frequently travel about the facility moving equipment weighing up to forty (40) pounds, bending or crouching to access cables, and the ability to observe details at close range. Some time will be spent in server rooms and communications equipment spaces for installation, testing, and troubleshooting. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • IT Service Specialist Intern - Summer 2026

    Poet 4.8company rating

    Information technology professional job in Wichita, KS

    At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES POET Biofuels started as a supplier of bioethanol and has grown into a multi-commodity marketing and transportation company providing solutions in fuels, grains, and carbon dioxide markets. The IT Support Specialist team is the initial point of contact for all IT-related issues at POET Biofuels and, it's is our job to meet our customers' needs by resolving issues as quickly and efficiently as possible. As an IT Support Specialist Intern, you will have the chance to work directly with our internal and external customers on a variety of issues and projects. Daily tasks include answering phone calls, responding to emails, documenting issues and processes, and completing tickets in a timely manner. This is an on-site role located in Wichita, KS. Responsibilities include: Troubleshoot and repair computer software and hardware such as desktops, laptops, telephones, printers, mobile phones/tablets, desk phones, video surveillance systems and video conferencing equipment. Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets in accordance with department metrics and standards. Inventory, configure, install, maintain, repair, upgrade, secure, and dispose of team member personal computing devices. Interacting with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Escalate server, network, compatibility, and design issues to the appropriate team member. Work with other team members to complete projects such as Wi-Fi upgrades, video surveillance system installations, server and networking upgrades, and telephone system upgrades. Limited network administration duties: resetting passwords, unlocking accounts, setting file permissions, updating and rebooting servers, server configuration, and maintenance responsibilities. Create and update documentation and asset/license tracking systems Since we are all about teamwork and getting the job done, your skills may be put to a lot of other uses! The POET Never Satisfied Internship openings are for Summer 2026. We post Internships in early September with the intention of having interns selected by November 1st. QUALIFICATIONS & SKILLS High school diploma or equivalent required. Junior or Senior-level student pursuing a bachelor's degree in business, technology, science or related degree. A good understanding of client/server, web architectures and object-oriented technologies and internet applications Working knowledge of system development life cycle methodologies and Windows operating systems Excellent communication skills and attention to detail. Excellent organization and time management skills with a sense of urgency that drives results. Knowledge of the basics of the Microsoft Office Suite and the ability to learn new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Innovative mindset Self-awareness in the face of uncertainty and the ability to think objectively Ability to work in a team environment WORK ENVIRONMENT The Wichita POET office is a fully open-concept design with no offices. This design is intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer (EOE). POET complies with all applicable federal, state and local laws regarding hiring and employment. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • IT Student Help Desk (Part-Time)

    WSU Tech

    Information technology professional job in Wichita, KS

    Job Description At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do. Compensation: $15 /hr Worksite Location: Varies Schedule: Part Time -max 28 hrs/wk; Typically M-Th between 8a-5p (flexible with school schedule) Overview / Job Summary: The Temporary IT Student Helpdesk Assistant will assist students with password resets, navigating WSU Tech Websites and connecting to the Wi-Fi network especially from student smartphones, tablets and laptops. The primary work location will be the IT office of the Campus to which they are assigned. Your day-to-day responsibilities will vary, but are not limited to: Provides excellent customer service to WSU Tech Students, Faculty, and Staff. Assists students with connecting personal devices to the WSU Tech Wi-Fi network and connecting to WSU Tech IT services using the Student IT guide Answers the Student IT Helpdesk phone number and call back students needing password resets or help with the Student IT guide Provides the IT Department with suggestions on how to better serve students and improve the Student IT Guide This role is a temporary internship and ideal for gaining short-term experience. It is not a permanent part-time job. Requirements Preferred Qualifications: Current WSU/WSU Tech student in good standing, required. Currently enrolled in WSU Tech's IT Essentials Program or have completed CompTIA A+ Certification, required. Ability to identify basic student IT needs Ability to interact well with a diverse campus population. Excellent organization and customer service skills. Benefits **************************** WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
    $15 hourly 2d ago
  • IT Support Specialist Intern - LANGE Shared Services

    Lange 3.7company rating

    Information technology professional job in Wichita, KS

    Job Description The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter. About our 2026 Summer Internship Program Join our summer internship program, spanning from May 26th, 2026 to August 7th, 2026. Gain invaluable experience through meaningful projects alongside our innovative, solutions-driven teams. Elevate your professional growth with opportunities for professional development, senior leadership Q&A, volunteer initiatives, networking/social events, and more! What You Can Expect Working in the IT Support Specialist Intern Position As an IT Support Specialist Intern, you will gain hands-on experience providing technical assistance to end users across a variety of systems and devices. In this role, you will assist with on-site and remote support, troubleshoot hardware and software issues, and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets, document solutions, and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional, customer-focused support in a fast-paced environment. Responsibilities Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues. Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication. Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets. Shadows support specialists in troubleshooting network connectivity and system access problems. Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records. Maintains a customer-focused approach by communicating clearly and professionally with end users. Conducts basic and intermediate training sessions for end-users. Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more. Minimum Qualifications Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, operating systems, and networking concepts. Strong interest in IT support and problem-solving. Excellent communication and teamwork skills. Ability to manage time effectively and maintain attention to detail. Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory. Ability to work independently and manage multiple priorities. Valid driver's license with reliable transportation. Preferred Qualifications Familiarity with Microsoft 365, Windows OS, or help desk tools. Previous internship, school project, or part-time experience in IT support. CompTIA A+ or similar entry-level certification (in progress or completed). Experience providing customer service in any capacity. Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The worker is subject to both environmental conditions. Activities occur inside and outside. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com Department/Division: Information Technology Reports to: IT Helpdesk Supervisor Location: Wichita, KS Position Type/Hours: Full-time | M-F | 8:00a - 5:00p Shift: 1st Overtime: As Required Travel Requirement: Less than 25% FLSA Status: Non-Exempt About The Company Rooted in real estate, an industry the company has been involved in since 1986, LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today, the company has branches in portable storage, blast-resistant buildings, asset-based financial solutions and diversified leasing programs. However, through it all, LANGE has remained true to its guiding purpose of providing unique, industry-leading products and services while doing so with integrity and a commitment to its growing family of employees. For more information, visit *******************************
    $32k-40k yearly est. 2d ago
  • Worship Outreach Tech Coordinator

    Southwestern College (Ks 4.1company rating

    Information technology professional job in Winfield, KS

    Term: Jaunary 12 - May 10 2026 FLSA Status: Non-Exempt Position Type: Part Time Reports To: Campus Minister Pay: $12.00/hr, 4-8 hours per week The Worship Outreach Tech Coordinator position at Southwestern College is a part time position which carries responsibilities for providing tech support for Worship Outreach and weekly chapel. The Worship Outreach Tech Coordinator is responsible for setting up, operating, and troubleshooting audio-visual equipment to ensure seamless worship experience. This position reports to the Campus Minister. Primary Duties & Responsibilities * Attend and assist with Worship Outreach tech rehearsals. * Coordinate with Worship Outreach bands to meet AV needs. * Set up, operate, and troubleshoot AV (sound, lighting, projection, and broadcast) during weekly chapel services. * Oversight of live broadcasting of weekly chapel * Guide student chapel team members on the basic operation of audio-visual equipment as needed. * Coordinate with the Campus Minister for tech equipment needs. * Coordinate with RPAC staff and Director of Camps and Conference for RPAC needs. * Attend and assist with tech for off campus outings as needed. Required Qualifications & Special Skills * Strong technical skills with the ability to operate a wide range of audio-visual equipment and related technology. * Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently. * Strong communication skills, both verbal and written, to interact effectively with students and staff members. Physical Demands Essential functions of this position regularly require sitting, standing, walking, lifting, manual dexterity, ability to communicate. Work Environment / Environmental Condition Work is normally performed in a typical interior/office work environment. Work includes some nights and weekends. Apply To apply, submit a letter of application addressing interest and qualifications for the position, Curriculum Vitae or resume, and complete contact information for three (3) professional references who can address the candidate's qualifications for the position to *************************. The position will remain open until a candidate has been selected. In compliance with the Immigration Control Act of 1986, candidates for positions must provide proof of eligibility to work before an offer of employment can be made final. The successful candidate will be subject to a criminal background check. Southwestern College is an EEO/AA employer. All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the (supervisor or division head). Any major change will result in the position being reviewed for reclassification.
    $12 hourly Easy Apply 2d ago
  • Support Technician

    Daveandbusters

    Information technology professional job in Wichita, KS

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.5 per hour Salary Range: 7.25 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.5 hourly Auto-Apply 60d+ ago
  • IT Network Senior Engineer

    Airbus 4.9company rating

    Information technology professional job in Wichita, KS

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial Aircraft is looking for a Sr. I.T. Network Engineer to join our team in Mobile, AL. Meet the Team: As a multinational company with a global footprint, our business needs protection from security threats and assurance that our end-users (employees, customers and suppliers) have access to the tools and data they need, when they need it. Our partners depend on us to be reliable and secure. Our information management professionals are highly motivated, dynamic and diverse - we value collaboration, teamwork, solidarity, helping each other, achieving results and always putting Airbus first. Your Working Environment: The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe. And on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. We are about to open our 3rd assembly line in Mobile! How We Care for You: * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP") * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your challenges: You will be responsible for support, availability and performance of data networks (WAN, LAN, Industrial & Wireless, Network Security & Cabling) for Airbus in Mobile (AL) USA. Primary Responsibilities: Run activities: 50 % * Manage any incident, problem or request which require a L3 support * Work pro-actively on proposing improvement to increase the performance of the Network Infrastructure * Act as an interface of technical consulting to our internal customers in North America as well as in interface to our technical teams in Europe. * Be the primary technical focal point for all regional LAN, Network Security and wireless (Aruba) related aspects and you will also act as our expert for Airbus Helicopter North America networks in the region. * Day to day support and management of internal and external partners and operations responsibility combined with long term planning, proactive management and input towards projects and data strategy for the organization. You will as well support our technical supplier as a L3 engineer for incident resolution if needed. * Develop and execute test plans to check IT infrastructure and systems technical performance. Report on findings and make recommendations for improvement. Build activities : 50 % * Provide architectural & technical consulting expertise, direction, and assistance to systems analysts, IT engineers, and other systems architects. * Document and develop in-depth knowledge of the company's existing IT architecture/infrastructure, and technology portfolio regarding LAN, WAN, Network Security, Industrial & Wireless and cabling standards. * Support and manage an IT infrastructure capacity plan with the Network Product Manager * Develop, document, communicate, and enforce a Network technology standards policy for North America * Conduct research on emerging network technologies in support of infrastructure development efforts, and recommend technologies that will increase cost effectiveness and infrastructure flexibility. * Develop, document, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities. * Design, develop, and oversee implementation of end-to-end IT integrated systems. Your boarding pass: Qualified Experience and Training: Education: Required * Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience Experience: Required * 5+ Years of relevant Networking experience in Industrial Environment Preferred * Experience with Routing (BGP / OSPF), MPLS, VXLAN, switching (VLAN, STP, edge network security), Dot1x / NAC, F5 Loadbalancer + iRules, Proxy Technologies, * Experience with physical network deployment activities and standards (Optical and copper cabling, structured cabling, power and electricity) * Scripting experience an asset Licensure/Certifications: Required * Expert Networking: Cisco CCIE or equivalent networking certification Preferred * Other Vendor certifications (Arista, Aruba, Palo Alto, F5, etc.) are desirable * ITIL Foundation * Agile Framework Travel Required: * 10% Domestic and International Citizenship: * Authorized to work in the US Clearance: * Any security clearance will be welcomed Qualified Skills: Knowledge, Skills, Demonstrated Capabilities: Required * You have good analytical skills, planning, problem solving, and good interpersonal skills. * You show an open mind and a great ability to work as a team player. * You must have a sense of organization, time management and you demonstrate autonomy. * Ability to exercise independent judgment and take action on it. * Excellent analytical and creative problem-solving skills. * Excellent listening, interpersonal, written, and oral communication skills. * Logical and efficient, with keen attention to detail. * Highly self-motivated and directed. * Ability to effectively prioritize and execute tasks while under pressure. * Strong customer service orientation. * Experience working in a team-oriented, collaborative environment. * You are patient, positive and have perseverance along with good organization skills. Communication Skills: Required: * Fluency in English is mandatory Preferred: * French, German language skills are a plus Technical Systems Proficiency: Required: * Expert in LAN, WAN, WiFi and Network security products (proxies, Firewall, IDS, IPS,.) Job Dimensions: Functionally reporting to the Leader of the Network Operations North America, the candidate ensures the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and Network Security across the organization according to the Airbus standards. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Nature of Contacts: * Report, influence, support Management Team at least once a week * Ensure the Operations with the Contractors and Vendors everyday Physical Requirements: * Onsite or remote: 80% onsite required (Mobile, Alabama) * Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily * Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily * Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily * Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily * Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. several times a month * Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. several times a month * Lifting: able to lift documents, tools, drawings, electronic equipment up to 50lbs/23kgs. not usually but might be several times a month * Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. rarely * Sitting: able to sit for long periods of time in meetings, working on computer. Daily * Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. rarely * Standing: able to stand for discussions in offices or on production floor. several times a month * Travel: able to travel independently and at short notice. * Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. several times a week * Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site * Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor. Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: Flexible Job Family: Digital * ----- Job Posting End Date: 01.05.2026 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $90k-108k yearly est. Auto-Apply 23d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology professional job in Wichita, KS

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 7h ago
  • IT Support Specialist III

    ISG Technology 3.4company rating

    Information technology professional job in Park City, KS

    At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Network / System Monitoring & Support SD Escalation Support Client Ticket Management / SLA Adherence IMAC and B/F Support Update ITGlue / Tooling Job Summary: This role is important because it monitors the first line of notification of issues within client environments; provides clients with proactive services to prevent bigger issues by automating maintenance and patching. Creates and implements new automation services as issues arise and technology changes. Ensures the client is notified of issues in a timely manner. Responsible for the functionality of software in the monitoring and triaging of alerts received from internal and external Clients. The role requires a comfort level of communicating professionally across different levels of both internal and client organizations. Serves as the escalation point for ITSS I/II level technicians. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your COLLABORATIVE SKILLS to: Multi-task various user issue's effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Perform queue management for user tasks, alarms, alert tasks, incidents and troubleshoot and / or triage as necessary. Troubleshoot, analyze and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Work with key stakeholders to address gaps in licensing, software, and hardware when identified. Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: Respond to software-generated alerts and troubleshoot recurring issues. Create and manage reports and scripting for clients using the RMM tools. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communicate with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. Inform customers about ISG service offerings that may help them in monitoring their environment. Participate in an after-hours call rotation to support our customers. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and Organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED Required. Bachelor's Degree in related field preferred. A minimum of 5-7 Years similar or related experience. Experience with Cisco Unified Communications and MS Teams Voice required. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 24d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Wichita, KS?

The average information technology professional in Wichita, KS earns between $46,000 and $98,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Wichita, KS

$67,000
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