Help Desk Support Specialist (JOB ID: 002726)
Information technology professional job in Wilmington, NC
HELP DESK SUPPORT SPECIALIST
Innovien Solutions is currently hiring for an IT Support Admin to join as a resource for one of our clients within the Food Packaging industry that will be working onsite (5 days per week) sitting in Wilmington, NC. This Admin will be supporting troubleshooting responsibilities of label printers, desktops, and operating systems. Therefore, this Admin should possesses some professional experience in end support of applications within the O365 suite and basic desktop/laptop hardware troubleshooting expertise.
HELP DESK SUPPORT SPECIALIST REQUIREMENTS:
At least 1+ year of hands-on experience in an end-user/desktop support position - Professional or Internship related experience (installing Microsoft updates, troubleshooting PC/Printer issues, & collaborating across various teams)
At least 1+ year of experience supporting O365 suite applications including setting up mailboxes, password resets, and network connectivity
Proactive work ethic, eager to learn, and ability to access in a fast paced production environment
Technical knowledge gained through education, certifications, or hands-on experience in a networking/software troubleshooting environment
Exposure to IT tools through internships, school projects, lab work, or entry level roles
PLUS SKILLS (NOT REQUIRED):
EntraID/Azure knowledge
Experience with label printers, specifically Zebra label printers
B.S. Degree in Information Technology
HELP DESK SUPPORT SPECIALIST RESPONSIBILITIES:
Assess and troubleshoot various desktops, software, network, as well as factory and office equipment
Complete end user requests including updating internet content using the CMS and basic HTML, creating label printer templates, online website accounts, setting up exchange on mobile devices, setting up VPN connections, and working with users to help troubleshoot VPN connection errors
Responsible for desktop management including installing Microsoft updates, adding computers to domain, and running anti-virus.
Collaborate with leadership on IT projects and initiatives
Computer Field Technician
Information technology professional job in Wilmington, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Qualified Professional, CST
Information technology professional job in Jacksonville, NC
Job Details PRIDE - JACKSONVILLE CLINIC - JACKSONVILLE, NC Full Time 4 Year Degree $21.00 - $23.00 HourlyDescription
The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director.
PRIMARY JOB RESPONSIBILITIES
· Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations
· Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan
· Working knowledge of the adult mental health populations
· Plan and engage in activities, provide supportive counseling and crisis management
· Assist in meeting vocational, housing, and other basic needs
· Enters service notes and other required documentation into information management system
· Attend and participate in meetings on behalf of the consumer
· Participate in weekly supervisory meetings with the team
· Participate in clinical training events and any other meetings required
QUALIFICATIONS
· Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults)
o Human service degrees include: social work, sociology, psychology or other human services
OR
· A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population
· Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position
**$3,000 SIGN-ON BONUS
Pride in North Carolina, LLC is an Equal Opportunity Employer
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community.
#IND123
IT Field Support Technician_Wilmington
Information technology professional job in Wilmington, NC
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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On-Call IT Field Technician - Wilmington, NC - Hiring Now
Information technology professional job in Wilmington, NC
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Community Support Technician - Wilmington
Information technology professional job in Wilmington, NC
Community Support Technicians needed for the Wilmington area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
INTL IT Copyeditor
Information technology professional job in Wilmington, NC
Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across:
o Headlines, subheads, bullet points, and spacing.
o Slide notes (in PowerPoint decks), ensuring relevancy and correctness.
- Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear.
- Review and resolve formatting issues such as widows, orphans, and bullet alignment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of copy editing or proofreading experience.
- Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials.
- Excellent command of written English and editorial best practices.
- High attention to detail and a methodical approach to reviewing documents.
- Ability to work independently and under tight deadlines.
- Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines.
- Experience working with or for healthcare or pharmaceutical companies.
Lead IT Specialist - Software Governance
Information technology professional job in Wilmington, NC
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplySystem Support Specialist
Information technology professional job in Jacksonville, NC
The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service.
Duties and Responsibilities:
Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues.
Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals.
Install, configure, and upgrade software, operating systems, and other applications.
Manage user accounts, including provisioning, access permissions, and password resets.
Assist with network troubleshooting and ensure connectivity is stable and secure.
Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations.
Train new and existing users on IT systems and best practices.
Collaborate with other IT teams and external vendors to resolve more complex issues.
Participate in special projects and initiatives, such as system deployments and upgrades.
Minimum Requirements:
US Citizenship
Prior experience in IT support or help desk role
Experience with help desk ticketing systems
Familiarity with network concepts and troubleshooting and remote desktop tools for providing support
Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach
Required Education
High school diploma or equivalent
A+ Certification from CompTIA
Desired Qualifications and Skills
Associate or BA in Computer science, engineering or a related discipline
Able to operate various operating systems, such as windows, Unix or mac OS
Background in or working knowledge of the Military
Operations, Training Development, Doctrine Development, or Combat Development
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be
construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned.
OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Auto-ApplyClinical IT Specialist
Information technology professional job in Jacksonville, NC
The main functions of a Clinical IT Specialist include collaborating with clinicians, providers, and IT, in providing daily IT support and analyzing clinical IT requirements specific to the organization.
Primary Responsibilities
The Clinical IT Specialist has organization-wide responsibility for workflow processes impacted by the Clinical Information System across disciplines and clinical departments.
Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments.
Provide application support, troubleshooting, support training needs, and departmental analytics activities.
Provide hardware installation and support
EHR maintenance and administration
Manage and monitor IT and various clinical equipment
Serves as a primary liaison/resource regarding clinical workflows and technology between clinical groups, end users and vendors.
As part of the health care team, assumes accountability for ensuring smooth Clinical workflow processes across clinics.
Facilitates and leads process change activities across clinical disciplines integrating strong quality improvement principles into the process transformation.
Assists end users in defining metrics needed to measure change and works closely to help sustain needed process change.
Effectively works as part of a multidisciplinary team to identify solutions to improve efficiency and the delivery of safe patient care.
Serves as a resource for multiple applications/systems
Participates as a clinical workflow resource for new implementations as well as ongoing optimization of existing products and workflows.
Responsible for making timely, effective decisions in relation to assigned products
This position will have contact with both external and internal resources and is expected to work in a professional manner.
The duties performed by this position may have an organization-wide effect and allow access to confidential information related to both patients and staff.
Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion within the appropriate guidelines defined by leadership.
Works both in an office environment as well as the clinical environment.
Maintains clinical competency
Qualifications
Bachelor's degree with three years clinical experience or diploma/associates degree with 2 years clinical experience.
EHR experience in ambulatory environment
Must be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills.
Must be able to work both independently and in a team setting and serve as a mentor to others in the department.
Must be capable of prioritizing multiple projects and meeting deadlines.
Must demonstrate knowledge and competency in the following areas:
satisfactory completion of orientation
positive interpersonal and communication skills
critical analysis skills
ability to resolve complaints/problems
customer-focused philosophy of service delivery
ability to use technology and appropriate software to support daily activities
Maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership.
Demonstrated understanding of quality improvement principles
Flexible scheduling and travel to remote clinics are required.
After-hours on-call and weekend support required
Benefits:
401(k)
Health, Dental and Vision insurance
Employee assistance program
AFLAC
Paid time off
ITS PACS Administrator
Information technology professional job in Jacksonville, NC
Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 DayDescription
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation for organization system interface applications, PACS environment and any complementing applications. Works to optimize processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing organizational information systems.
Qualifications
Education/Experience:
Baccalaureate degree in Computer Science, Information Systems Management or related field preferred (or equivalent combination of education, training, and experience).
No Licensure or certification required.
Experience:
If an Associates degree: 4years of direct experience.
If a High School diploma or GED: 10 years of direct experience.
Lead - IT Solutions Analyst
Information technology professional job in Wilmington, NC
We are seeking a highly motivated and experienced IT Technical Lead to architect and implement Agilent's next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with Agilent's IT architecture standards, compliance policies, and business objectives.
Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.
This is a hybrid role with 3 days in office.
What you'll do
Gain an understanding of Agilent's B2B software licensing models and monetization methods.
Develop deep expertise in the Licensing platform and lead its adoption through best practices.
Lead the end-to-end implementation of the Licensing solution
Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.
Optimize and solve for day-day operational challenges of the platform.
Drive integration of entitlement management systems with enterprise IT platforms.
Collaborate with enterprise architects to ensure solutions align with strategic goals.
Communicate effectively with global stakeholders through presentations and documentation.
Qualifications
Bachelor's degree in computer science, or equivalent
8+ years of experience in understanding of core computer science principles and algorithms
2+ years as a technical lead of medium to large teams.
Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
Experience in apps that integrate with backend ERP systems.
Experience in building customer-facing apps and their core principles.
Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python
Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control
Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR
Must be passionate about optimization and speed of systems while designing solutions.
Experience with Agile SCRUM development methodology
Ability to translate requirements into detailed design and solution document.
Excellent interpersonal, communication and team-facilitation skills
Strong attention to detail and deadlines
Ability to work independently with minimal supervision.
What will make you stand out from the crowd:
Excellent communication skills and knack for story-telling
Interest or experience in GenAI, Agentic AI tools .
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least October 20, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $121,600.00 - $190,000.00/yr USD in the US, or $114,240.00 - $178,500.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: IT
Auto-ApplyJourneyman IT/AV Facility Support Technician (JYITTECH)
Information technology professional job in Jacksonville, NC
Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
Key Responsibilities:
* IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking.
* Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures.
* Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support.
* Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies.
* General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow.
Qualifications:
* Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills.
* Must have and maintain a Secret clearance.
* Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills.
* Possesses and applies expertise on multiple complex work assignments.
* Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Operates with appreciable latitude in developing methodology and presenting solutions to problems.
* Contributes to deliverables and performance metrics where applicable.
Education and Experience:
* 3 years experience in related field (Computer User Specialist LCAT to be referenced below)
Clearance: Secret required.
Work Days: Monday-Friday
Core hours: 8 hour days 7:30-4:30
Travel: TBD.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Additional information:
ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
Support Technician
Information technology professional job in Wilmington, NC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13.25 per hour
Salary Range:
0
-
0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAutomotive Diesel Quality Assurance / Technical Support Specialist
Information technology professional job in Jacksonville, NC
Job Description
Quality Control / General Service Technician (Pathway to Diesel Technician)
Monday - Friday
Employment Type: Full-Time
$15.00 - $20.00 Hourly (Depending on Experience)
Jacksonville, NC 28540
1+ Years of Diesel Experience Required
Who We Are
At Greenline Diesel & Auto Repair, we take pride in doing things the right way - honest work, solid craftsmanship, and great service. We're a tight-knit crew that values reliability, teamwork, and a good sense of humor. If you're serious about learning the trade but don't take yourself
too
seriously, you'll fit right in here.
Position Summary
We're looking for a Quality Control & General Service Technician who's ready to get their hands dirty, learn the ropes, and take pride in every vehicle that leaves the shop. This is the perfect role for someone who wants to grow into a Diesel Technician position - we'll provide the tools, training, and mentorship to help you get there.
You'll handle everything from final vehicle inspections and light service work to keeping our shop running smoothly and looking sharp. Every day is different, and you'll be right in the middle of the action, making sure customers drive away happy and safe.
What You'll Be Doing
Quality Control (Main Focus)
Give every finished vehicle a thorough final inspection before it heads out the door.
Double-check that all work meets Greenline's standards and matches the repair order.
Knock out quality control checklists accurately and quickly.
Take vehicles out for test drives when needed - yes, that's part of the job.
Make sure each vehicle looks as good as it runs before delivery.
Shop Cleaning & Organization
Keep the shop looking sharp - clean bays, tidy tool areas, and organized supplies.
Sweep floors, empty trash, and make sure restrooms are clean and stocked.
Help restock supplies and maintain a smooth, clutter-free workspace.
General Service & Technician Support
Jump in on basic services like oil changes, tire rotations, and fluid checks.
Move vehicles safely around the shop and lot.
Assist technicians with parts runs, basic repairs, and whatever helps keep things rolling.
Support the front office when they need an extra hand.
Bring a positive attitude, stay safety-focused, and help the team win every day.
What We're Looking For
Strong attention to detail - you notice the little things others miss.
Eager to learn, grow, and become a skilled Diesel Technician.
Organized, dependable, and ready to take initiative.
Valid driver's license with a clean record (you'll be behind the wheel).
A team player who shows up ready to work and improve every day.
Why You'll Love It Here
You'll work alongside experienced techs who actually want to teach you.
Every day is hands-on, fast-paced, and never boring.
Real opportunities to grow into advanced diesel work and certification.
A positive, respectful shop culture where hard work and good humor go hand-in-hand.
Technical Support Engineer
Information technology professional job in Wilmington, NC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $17.00/Hour
Network Technician
Information technology professional job in Jacksonville, NC
Nakupuna Consulting is seeking to hire a Network Technician to support military customers in Jacksonville, North Carolina and Havelock, North Carolina with additional travel locations within the United States. Nakupuna Solutions supports the US Marine Corps with engineering, furnishing, installing, securing, testing (EFIST) and making operational a modern network infrastructure by providing all equipment, labor, training, software, firmware, licenses, power, interfaces, and documentation to make our solutions truly turnkey.
The Network Technician will be responsible for the implementation of networking hardware for the creative, innovative, and thoughtful technical solutions for Nakupuna Solutions client base. The Network Technician will work hand in hand with other technicians, engineers and the Lead Systems Engineers to execute accepted solutions with new and existing clients.
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Maintain accurate inventory and documentation for network infrastructure installations
Understanding of networking technologies, topologies, and protocols. (TCP/IP, Routing, Switching, VLANs, Ethernet)
Hands-on experience in implementing, operating and troubleshooting IP-based Data networks (LAN/WAN/MAN) using Cisco IOS
Provide feedback to the Senior Network/Communications Engineers on improvements to the technical solutions being implemented
Support verification site surveys at government installations within the United States in order to identify and document the current network infrastructure installed to ensure the technical solution meets the customer requirement
Support the Senior Network/Communications Engineers in implementing the technical solutions for new and existing clients
Strong desire to learn and contribute solutions and ideas to a broad team
Comfortable in a fast paced, ambiguous and often multi-directional work environments
Qualifications
Skills/Qualifications: Self-Motivated, Problem Solving, Multi-tasking. Must hold a valid driver's license.
Education and Experience: 1 year experience in networking. Cisco CCST Certification is desired.
Clearance Requirements: This position requires an active Secret Security clearance. Must be a U.S. citizen.
Location: Must be willing to travel and work in any government installation in the United States. Travel may be 20% or more.
Physical Requirements:
The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:
Frequently lift and/or move parts up to 40lbs, and occasionally lift and/or move parts up to 50lbs.
Stand, walk, stoop, kneel, crouch, or crawl for the majority of working hours.
Frequently bend, stretch, twist, or reaching overhead when reaching out or moving items.
Frequently use arms, hands, and fingers to grasp, moving of items.
Auto-ApplyQualified Professional, CST
Information technology professional job in Wilmington, NC
Job Details PRIDE - WILMINGTON CLINIC - WILMINGTON, NC Full Time 4 Year Degree $21.00 - $23.00 HourlyDescription
The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director.
PRIMARY JOB RESPONSIBILITIES
· Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations
· Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan
· Working knowledge of the adult mental health populations
· Plan and engage in activities, provide supportive counseling and crisis management
· Assist in meeting vocational, housing, and other basic needs
· Enters service notes and other required documentation into information management system
· Attend and participate in meetings on behalf of the consumer
· Participate in weekly supervisory meetings with the team
· Participate in clinical training events and any other meetings required
QUALIFICATIONS
· Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults)
o Human service degrees include: social work, sociology, psychology or other human services
OR
· A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population
· Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position
**$3,000 SIGN-ON BONUS
Pride in North Carolina, LLC is an Equal Opportunity Employer
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community.
#IND123
Information Assurance Instructor
Information technology professional job in Jacksonville, NC
Professional Solutions1, LLC (ProSol) is hiring an exceptional Information Assurance Instructor to provide on-site instructional support to the Marine Corps Communication Instructional Services (MCCIS). This will be formal instruction for established courses, New Equipment Training (NET), Sustainment Training, and additional training as assigned. The Information Assurance Instructor must be able to convey information in a format that the students can understand, while preparing students to pass commercial certification exams.
The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
Responsibilities:
The Information Assurance Instructor is expected to:
* Provide students with the knowledge and skills to successfully obtain industry certifications:
* Install, operate and maintain communications, networks, and satellite (CNS) systems;
* Provide hands-on time (practical application) to practice skills prior to testing;
* Provide performance tests; and evaluation of skills.
* Teach technical theories and systems to a variety of students with differing knowledge levels.
* Participate in and provide feedback during CTC staff meetings and planning sessions.
* Provide input for curriculum development / modification in the area of instructional expertise.
* Complete After Instruction Reports (AIR) per the SAT Manual at the conclusion of each training event.
* Maintain a professional appearance.
* Assist the MCCIS staff with classroom setup/teardown and equipment maintenance.
* Complete other administrative duties and requirements as may be assigned from time to time.
Knowledge, Skills and Abilities:
* 4+ years experience delivering technical instruction or have a Military Master Instructor Certificate.
* Current certification as/in:
* CompTIA Security+
* CompTIA A+ (if recently lapsed, ProSol will assist with re-certification costs)
* CompTIA Network+
* Excellent written and verbal communication skills
Education & Experience:
* Bachelor's degree or a minimum of four years of applicable military service.
* Additional certificates in CEH, CISSP, ITIL, CISCO or Microsoft, are a plus.
Security Clearance: Secret, preferred
Work environment:
Work is primarily performed in a classroom and office environment. Typically, employees sit comfortably to do their work, interspersed by periods of standing, walking, bending, carrying papers and books, as well as periods requiring the use of computer terminals to accomplish work objectives.
Workdays: Monday - Friday
Core hours: 8:00 am - 4:00 pm
Travel: Up to 35%
Scheduled Travel: Based on mission support
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Additional information:
ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
ITS Senior Systems Analyst
Information technology professional job in Jacksonville, NC
Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 Day Information TechnologyITS Senior System Analyst
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of various clinical and administrative applications across the health care system.
Works to optimize processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing organizational information systems. Senior position serves as mentor to other IT staff.
Qualifications
Education/Certification:
Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
No licensure or certification required.
Experience:
If a Bachelor's degree: Two (2) years of direct experience.
If an Associate's degree: Four (4) years of direct experience.
If a High School diploma or GED: Ten (10) years of direct experience.