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  • Digital Assurance & Transparency - IT Audit Senior Manager Products & Services

    Price Waterhouse Coopers 4.5company rating

    Information technology project manager job in San Francisco, CA

    At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to elevate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Assurance and Transparency team you will provide services related to controls around financial reporting, compliance, and operational processes. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You will be responsible for managing financial reporting and information technology risks, processes, and controls, and leading IT-related controls assurance or controls readiness projects. This role offers the chance to work with Product & Services clients, securing project success and maintaining exceptional standards in a dynamic environment. Responsibilities Provide services related to controls around financial reporting and compliance. Lead large projects and driving process innovation. Maintain operational excellence in project delivery. Manage financial reporting and IT risks, processes, and controls. Lead IT-related controls assurance or readiness projects. Engage with clients at a senior level to confirm project success. Deliver thorough risk management solutions. What You Must Have Bachelor's Degree. 7 years of IT controls auditing, consulting and/or implementing IT solutions. Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA). What Sets You Apart Preferred field(s) of study in accounting, accounting & technology, finance, economics, economics & technology, management information systems, business administration/management, engineering, computer and information science, computer and information science & accounting, mathematics, economics. Managing financial reporting and IT risks. Proficiency in current and emerging technologies. Knowledge of COSO, CoBIT, ITIL frameworks. Leading IT controls assurance projects. Developing tailored solutions for clients. Coaching staff in controls and security assessments. Building productive client relationships. Project management in IT audit projects. Creating a positive and motivating environment. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H‑1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $119,000 - $299,930. For residents of Washington state the salary range for this position is: $119,000 - $337,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** #J-18808-Ljbffr
    $119k-337k yearly 1d ago
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  • Engagement Manager, Applied AI

    Menlo Ventures

    Information technology project manager job in San Francisco, CA

    About the role In this role on the Applied AI team, you will lead the delivery of transformational AI solutions for Fortune 500 enterprises. You'll own high-value engagements where we collaborate directly with customers to build tailored AI agents for their most critical business processes. You will own end-to-end delivery from signed SOW through production deployment, orchestrating cross-functional teams including Engineering, Product, Design, and customer stakeholders. This is not project management-you'll navigate complex enterprise environments, remove technical and organizational blockers, and ensure we deliver measurable business outcomes while maintaining our high standards for safety and reliability. You'll work hand-in-hand with Forward Deployed Engineers (FDEs) who handle core technical delivery, while you own stakeholder management, delivery cadence, and organizational complexity. You'll champion our mission in the field while building the playbooks and processes that enable us to scale this emerging motion. Responsibilities Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria. Participate in technical discovery sessions to understand customer requirements and inform engagement design. Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges. Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned. Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems. Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope. Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins. Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates. Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress. Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed. Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so. Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery. Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth. Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected). You May Be a Good Fit If You Have 5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software. Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams. Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don\'t need to code, but must be able to translate between technical and business stakeholders). Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics. High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity. Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting. Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns. High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy. Strong Plus Experience in financial services, healthcare/life sciences, or pharma verticals. Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms. Exceptional understanding of LLM capabilities and limitations. Experience with regulated industries and compliance requirements. Experience managing delivery teams with embedded engineers at customer sites. Familiarity with agile/scrum methodologies in client-facing delivery contexts. Logistics The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. $200,000 - $300,000 USD Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. #J-18808-Ljbffr
    $200k-300k yearly 1d ago
  • Engagement Manager - AI Agents

    Zoomcar 4.2company rating

    Information technology project manager job in Redwood City, CA

    About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success. This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes. What you'll be doing Lead End-to-End AI Agent Delivery: Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization. Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria. Orchestrate a Cross-Functional Delivery Pod: Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment. Drive Customer Outcomes & Long-Term Success: Own the success of multi‑phase AI transformation programs. Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value. Establish Scalable Processes & Governance: Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists. Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs. Customer Enablement & Training: Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers. Be the Face of AI Strategy for Enterprise Customers: Present confidently to frontline leaders, IT executives, and C‑suite stakeholders. Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys. What you'll bring to the role 5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred) Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders. Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects. Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos. Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments. Excellent communication, training, documentation, and relationship‑building skills. Bonus points for: Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms. Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center). Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16‑weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre‑tax Commuter Benefits Salary Range The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit *************** #LI- Redwood City, CA (Hybrid) #J-18808-Ljbffr
    $133k-149k yearly 2d ago
  • Staff Technical Program Manager, In-House Hardware Design and Development

    General Motors 4.6company rating

    Information technology project manager job in Mountain View, CA

    Hybrid: This role is categorized as Hybrid, and the successful candidate is expected to report to the Technical Innovation Center in Mountain View, CA three times per week, at minimum. At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next‑generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role As a Staff Technical Program Manager within General Motors' Software & Services Program Management Organization, you will play a pivotal role in driving GM's next‑generation hardware innovation. As an individual contributor, you will be responsible for overseeing the timing, status, and readiness of new in‑house designed components. This role involves close collaboration with the Engineering and Product Management teams. In this role you will be pivotal in coordinating hardware engineering efforts, identifying key challenges, and partnering with systems and software teams to facilitate the production of in‑house designed components. What You'll Do Define and manage program milestones, integration points, and execution plans across hardware and software teams. Coordinate hardware design, validation, and release activities, ensuring alignment with major company milestones and customer needs. Develop hardware validation plans that align with internal customer needs and major company milestones. Proactively resolve issues and drive course corrections as needed - be directly involved in helping teams foresee and overcome barriers or blockers. Help manage and drive complex, fast‑evolving hardware systems and components designed in‑house by hardware engineering. Capture and track inter‑team dependencies and handoffs; capture, monitor and help resolve risks and issues. Ensuring that all business deliverables are identified and accounted for in the project plan with responsibility and due dates. Facilitates decision making among GM representatives to develop project scope of work documents and project plans based upon requirements. Manage changes, variances and contingencies that arise during the implementation. Facilitates amicable solutions with the appropriate customer(s) and project sponsor/owner. Define program deliverables, metrics and KPIs, set up mechanisms to track/report. Communicate progress effectively across program teams, including third parties and lead meetings to present hardware engineering work to GM leadership. Conduct periodic retrospectives; continuously assess and improve processes and tools. Your Skills & Abilities (Required Qualifications) Bachelor's degree in Engineering, Computer Science, or related technical discipline 8+ years of relevant experience in Program Management or Engineering Design Release 3+ years managing contract manufacturers for new hardware products, including PCBA design release, BOM management, SMT processes, and manufacturing test implementation Strong understanding of hardware/software integration and product development lifecycle Familiarity with board‑level hardware design, mechanical engineering, and validation processes Exceptional organizational skills with the ability to bring clarity and structure to complex programs Excellent communication skills, both technical and non‑technical, with proven ability to influence and align diverse teams Comfortable working in a fast‑paced, ambiguous environment with evolving priorities Ability to legally operate a motor vehicle on a regular basis What Will Give You a Competitive Edge (Preferred Qualifications) Master's degree in Engineering, Computer Science, or a related field Experience in automotive hardware development and Design for Manufacturing (DFM) Hands‑on experience with PCBA development and validation Proficiency with program management tools such as JIRA, Confluence, and Microsoft Project Background in managing hardware/software co‑development programs in high‑tech or automotive environments Compensation The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area. The salary range for this role is $164,300 to $252,600. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. This job may be eligible for relocation benefits. #LI-LL2 #J-18808-Ljbffr
    $164.3k-252.6k yearly 4d ago
  • Engagement Manager (San Francisco)

    Metaview Global Limited

    Information technology project manager job in San Francisco, CA

    Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr
    $150k-165k yearly 1d ago
  • AI Engagement Manager

    Resolve.Ai

    Information technology project manager job in San Francisco, CA

    About Resolve AI At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems - from code to databases - taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building. Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford). As an AI Engagement Manager, you'll own the success of Resolve AI\'s largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work. You'll run point on execution, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. You'll build strong relationships across engineering, product, and the C-suites, turning insights into action and value into measurable ROI. You\'ll drive adoption, align stakeholders, and shape the outcomes that matter most to our customers and to Resolve AI's growth. This role is high velocity, high visibility and high impact. What You'll Do Track and own customer health across key dimensions: executive sentiment, user sentiment, adoption metrics, investigation quality. Oversee the successful execution of a portfolio of enterprise-scale projects, ensuring they meet business objectives and drive measurable impact. Operate at maximum velocity- embrace a high-speed, dynamic environment where priorities can shift, requiring quick thinking and adaptability. Run daily project scrums, engage in planning, requirements gathering/refinement, product management, testing, evals, deployment, etc, whatever is needed to drive execution forward. Build relationships with engineers, product users, and executive stakeholders - align success metrics across levels. Lead technical onboarding, training, support, rollout, and expansion for new customer environments and teams. Drive adoption through data-driven interventions: monitor usage, sentiment, and feedback signals. Deliver Business Value Assessments (BVAs) and Quarterly Business Reviews (QBRs) that quantify ROI (e.g. MTTI reduction, time saved). Surface product insights and customer needs to engineering and product teams; influence roadmap based on voice-of-customer. Identify and act on expansion opportunities (new use cases, teams, environments) in collaborating closely with Account Executives and flagging issues early. Who You Are 4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment. Strong technical foundation - comfortable navigating cloud infrastructure, observability stacks, APIs, integrations. Background in observability, incident-management, monitoring, or GenAI tooling. Excellent communicator - able to present to technical and non-technical audiences, including executives. Metrics-driven mindset - experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth). Proven track record of driving adoption, turning around at-risk accounts, or leading expansion. Experience building trust and working cross-functionally with product, sales, and engineering teams. Why Join Resolve AI? Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact. Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. Competitive Benefits: Competitive Pay Packages with full benefits including: Comprehensive Medical, Dental, and Vision Insurance Monthly Housing Stipend Flexible (Unlimited) Paid Time Off Visa Sponsorship & Immigration Support 401(k) Plan Parental Leave Discretionary Tech Benefit Stipend Daily in-office Lunches and Dinners We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard torace,color,religion,national origin,sex,gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. #J-18808-Ljbffr
    $106k-153k yearly est. 3d ago
  • Engagement Manager: AI-Driven Insurance Growth

    Furtherai Inc.

    Information technology project manager job in San Francisco, CA

    A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr
    $106k-153k yearly est. 1d ago
  • Agency Engagement Manager

    Pano Ai, Inc.

    Information technology project manager job in San Francisco, CA

    Help us tackle the growing wildfire crisis with the latest advancements in AI and IoTWho we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at pano.ai. The Role: Pano AI is seeking a Community Engagement Associate to own the success of agency relationships tied to Pano deployments. In this role, you will be responsible for ensuring fire agencies, emergency management offices, and disaster response organizations are fully onboarded, trained, and actively using Pano's platform. You will serve as the primary point of contact before and after deployment, leading outreach, coordinating onboarding, running trainings, and maintaining ongoing engagement. Success in this role means building trust with agencies, driving consistent platform usage, identifying gaps in adoption, and working closely with Customer Success, Operations, and Sales to ensure deployments translate into real-world impact. This is a hands-on, relationship-driven role for someone who understands how public safety agencies operate and is comfortable working independently in the field. You will spend your time building credibility, supporting end users, and making sure Pano's technology is not just installed, but actively used as part of daily operations. The Agency Engagement Manager opportunity has direct upward mobility into team leadership roles. What You'll Do: Own Agency Relationships and Engagement: Build and maintain strong relationships with fire departments, emergency management agencies, and public safety organizations tied to Pano deployments. Serve as the primary point of contact and trusted partner for end users in the field. Lead Onboarding and Training: Drive outreach to agencies, introduce Pano's platform, and coordinate onboarding and training to ensure users understand how to effectively incorporate Pano into their operational workflows. Drive Adoption and Ongoing Usage: Monitor engagement and usage, identify gaps in adoption, and proactively re-engage agencies to ensure Pano is being used consistently and effectively post-deployment. Partner Cross-Functionally for Execution: Work closely with Operations, Customer Success, and Sales to support deployments, align on priorities, and ensure smooth execution from installation through long-term use. Act as the Voice of the Field: Gather feedback from agencies and relay insights to internal teams to improve product functionality, usability, and real-world impact. Represent Pano professionally at trainings, conferences, and community events. What You'll Bring: Bachelor's degree or equivalent professional experience, with 2+ years of experience in wildfire response, fire service, emergency management, disaster response, or a related field 2+ years of experience in a customer-facing, training, operations, customer success, or program management role. Experience working with federal, state, or local agencies is strongly preferred. Strong communication and relationship-building skills with the ability to engage diverse stakeholders. Ability to work independently, manage multiple priorities, and operate effectively in a fast-moving environment. Comfort working in a SaaS environment and collaborating across internal teams. Interest in climate resilience, public safety, and mission-driven work. Willingness to travel approximately 25% for agency visits, trainings, and events. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off. #J-18808-Ljbffr
    $106k-153k yearly est. 4d ago
  • Engagement Manager

    Windsurf Inc.

    Information technology project manager job in San Francisco, CA

    We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr
    $106k-153k yearly est. 5d ago
  • Engagement Manager

    Medra Labs

    Information technology project manager job in San Francisco, CA

    What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr
    $106k-153k yearly est. 4d ago
  • Engagement Manager, Growth San Francisco

    Persona 4.3company rating

    Information technology project manager job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $98k-132k yearly est. 3d ago
  • Hardware System Technical Program Manager

    Impulse Labs, Inc.

    Information technology project manager job in San Francisco, CA

    We're Impulse. We're a team of engineers, designers and innovators based in San Francisco who believe making good decisions for your home and the environment should not come at a cost to your lifestyle. We're dedicated to building delightful, high-performance products for everyday needs that enable rewarding, long-term, scalable solutions for whole-home electrification. We're looking for individuals excited to join an early-stage, VC-backed growing company with powerful aspirations to make positive change in a major industry - come build with us! About the role: As a Hardware System Technical Program Manager (TPM) at Impulse, you will lead the cross-functional delivery of complex hardware systems and their integration into our innovative products. This role entails the management of the entire hardware product lifecycle, spanning from concept through production and launch. The core team will include Mechanical, Electrical and Firmware Engineers while integrating closely with Product Management, Finance, Tech Ops, Marketing and Impulse leadership. You will serve as the backbone for hardware execution, working closely with our team at Impulse and with our joint development. Required Qualifications 3+ years of demonstrated experience with leading hardware product development teams with focus on the systems integration and cross-functional dependencies. Experience with managing and reporting of the master schedule for hardware builds, proto-typing, and validation activities, ensuring alignment with overall product milestones. Experience with representing hardware teams and its priorities across the organization, clearly communicating risks, status, and trade-offs. This should include the ability to represent technical disciplines that are outside your area of expertise. Demonstrated experience of working closely with counterparts outside of the hardware org that include Product Management, Software, Manufacturing, and Operations. At least 1 year of experience with international partners to jointly develop and manufacture products that includes overseeing the partner's design, build, and test activities over the full product development life cycle. Excellent written and verbal communication skills; you will be working within a globally-distributed team in different time zones and conciseness is key. Strong reasoning and analytical skills and the ability to make and explain difficult decisions; you'll be expected (and empowered!) to make decisions for the entire organization. Travel (10-15%) both domestically and internationally. Preferred Qualifications Experience with overseeing tools and processes for managing programs that include scheduling and management of tasks, issues and risks. Experience with building and managing phase-gate hardware product development processes from the ground up. Deep experience working with products that touch several of the following areas: electrical engineering, mechanical engineering, DFM/DFA, manufacturing processes, and product validation/testing. Experience working in consumer electronics, energy systems, or automotive industries is a plus. Prior systems or project engineering roles and experience with requirements definition and management for complex electromechanical systems is a plus. Ability to speak Mandarin is a plus. What's in it for you: Meaningful equity in a fast-moving company with top investors Generous benefits include health, vision, dental, commuter, and fitness. Help define culture for a diverse, inclusive, and global team. We are growing quickly so if you're interested in joining us but don't see a job that fits what you're looking for or if your experience doesn't quite check all the boxes, please feel free to reach out - we're happy to connect. Impulse is an equal-opportunity employer. We celebrate diversity and prohibit discrimination and harassment. We are committed to creating an inclusive environment for all employees where everyone feels safe and welcome. Base salary range: $175,000/yr - $185,000/yr Exact compensation may vary based on skills and experience. This is an onsite role in our San Francisco office (with the possibility of working remotely 1-2 days a week) #J-18808-Ljbffr
    $175k-185k yearly 4d ago
  • Technical Program Manager, Hardware

    Loft Orbital, Inc. 4.0company rating

    Information technology project manager job in San Francisco, CA

    Wanna join the adventure? Loft Orbital's mission is to simplify access to space, streamlining the process to develop and deploy mission tasking to our space infrastructure. Join our team as a Technical Program Manager in our hardware org, working across our product engineering org here at Loft. In this role, you'll contribute directly by supporting our team in their planning and execution, focusing on delivering high-quality solutions on time. Help "pave the road" by developing lightweight and intuitive processes that can further drive team efficiencies. You will work closely with our TPM group across Loft to help guide how teams work effectively and efficiently together. Your ideas will help shape how we grow and operate, and this is your chance to make a real impact with a team that's redefining space operations. If you're excited about driving change and contributing to groundbreaking projects, we want you on our team! About this Role: Lead cross-functional hardware teams across program and mission development, attending key meetings and activities. Monitor progress and communicate changes in priorities, schedules, risks, and dependencies. Project Planning and Scheduling Develop and manage project timelines, including milestones and deliverables, for hardware development projects. Coordinate technical requirements, resources, and scheduling across engineering, testing, and production teams to ensure smooth project flow. Cross-Functional Collaboration Facilitate communication and collaboration across engineering disciplines, including Ground systems, software teams, systems engineering, and suppliers. Act as the point of contact between engineering teams and other departments, such as product management, operations, and business development. Risk Management and Mitigation Identify technical and project risks, including those (related to signal integrity, RF interference, and space environment constraints). Develop mitigation strategies and communicate potential risks to stakeholders. Budget and Resource Management Work with finance and engineering leads to develop budgets that align with project scope and requirements. Ensure the availability of technical resources, including specialized equipment, testing tools, and team support, while staying within budget constraints. Support team leads in creating standards, best practices, and streamlined processes for feature development and delivery. Contribute to product roadmaps and engage in long-term planning. Must Haves: Proven ability to manage multiple projects, prioritize tasks, and meet deadlines. 5+ years end-to-end, product development-focused engineering experience on space applications Proficient in Agile methodologies (Scrum, Kanban, Lean) and SDLC standards. Excellent written and verbal communication skills, with proficiency in data visualization. Strong interpersonal skills; capable of influencing others without formal authority. Nice to Haves: Proficient with Jira Global Configuration or familiar with the Atlassian product suite (Jira, Confluence, Jira Service Management). Experience in Product Management. Previous experience working with an international team across time zones. Some of Our Awesome Benefits: 100% company-paid medical, dental, and vision insurance option for employees and dependents Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance Flexible Time Off policy for vacation and sick leave, and 12 paid holidays 401(k) plan and equity options Daily catered lunches and snacks International exposure to our team in France Fully paid parental leave; 14 weeks for primary caregiver and 10 weeks for secondary caregiver Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support Off-sites and many social events and celebrations Relocation assistance when applicable $130,000 - $170,000 a year State law requires us to tell you the base compensation range for this role, which is $130,000- $17-,000 per year in Colorado. This is determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we evaluate individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. * Research shows that while men apply to jobs where they meet an average of 60% of the criteria, women and other underrepresented people tend to only apply when they meet 100% of the qualifications. At Loft, we value respectful debate and people who aren't afraid to challenge assumptions. We strongly encourage you to apply, even if you don't check all the boxes. Who We Are Loft: Space Made Simple. Founded in 2017, Loft provides governments, companies, and research institutions with a fast, reliable, and flexible way to deploy missions in orbit. We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth observation, IoT connectivity, in-orbit demonstrations, national security missions, and more. Leveraging our existing space infrastructure and an extensive inventory of satellite buses, Loft is reducing years-long integration and launch timelines to months. With more than 25 missions flown, Loft's flight heritage and proven technologies enable customers to focus on their mission objectives. At Loft, you'll be given the autonomy and ownership to solve significant challenges, but with a close-knit and supportive team at your back. We believe that diversity and community are the foundation of an open culture. We are committed to hiring the best people regardless of background and make their time at Loft the most fulfilling period of their career. We value kind, supportive and team-oriented collaborators. It is also crucial for us that you are a problem solver and a great communicator. As our team is international, you will need strong English skills to better collaborate, easily communicate complex ideas and convey important messages. With 4 satellites on-orbit and a wave of exciting missions launching soon, we are scaling up quickly across our offices in San Francisco, CA | Golden, CO | and Toulouse, France. As an international company your resume will be reviewed by people across our offices so please attach a copy in English. #J-18808-Ljbffr
    $117k-182k yearly est. 4d ago
  • Technical Program Manager, Hardware

    Mvp VC

    Information technology project manager job in San Francisco, CA

    Wanna join the adventure? Loft Orbital's mission is to simplify access to space, streamlining the process to develop and deploy mission tasking to our space infrastructure. Join our team as a Technical Program Manager in our hardware org, working across our product engineering org here at Loft. In this role, you'll contribute directly by supporting our team in their planning and execution, focusing on delivering high-quality solutions on time. Help "pave the road" by developing lightweight and intuitive processes that can further drive team efficiencies. You will work closely with our TPM group across Loft to help guide how teams work effectively and efficiently together. Your ideas will help shape how we grow and operate, and this is your chance to make a real impact with a team that's redefining space operations. If you're excited about driving change and contributing to groundbreaking projects, we want you on our team! About this Role Lead cross-functional hardware teams across program and mission development, attending key meetings and activities. Monitor progress and communicate changes in priorities, schedules, risks, and dependencies. Project Planning and Scheduling Develop and manage project timelines, including milestones and deliverables, for hardware development projects. Coordinate technical requirements, resources, and scheduling across engineering, testing, and production teams to ensure smooth project flow. Cross-Functional Collaboration Facilitate communication and collaboration across engineering disciplines, including Ground systems, software teams, systems engineering, and suppliers. Act as the point of contact between engineering teams and other departments, such as product management, operations, and business development. Risk Management and Mitigation Identify technical and project risks, including those (related to signal integrity, RF interference, and space environment constraints). Develop mitigation strategies and communicate potential risks to stakeholders. Budget and Resource Management Work with finance and engineering leads to develop budgets that align with project scope and requirements. Ensure the availability of technical resources, including specialized equipment, testing tools, and team support, while staying within budget constraints. Support team leads in creating standards, best practices, and streamlined processes for feature development and delivery. Contribute to product roadmaps and engage in long-term planning. Must Haves Proven ability to manage multiple projects, prioritize tasks, and meet deadlines. 5+ years end-to-end, product development-focused engineering experience on space applications Proficient in Agile methodologies (Scrum, Kanban, Lean) and SDLC standards. Excellent written and verbal communication skills, with proficiency in data visualization. Strong interpersonal skills; capable of influencing others without formal authority. Nice to Haves Proficient with Jira Global Configuration or familiar with the Atlassian product suite (Jira, Confluence, Jira Service Management). Experience in Product Management. Previous experience working with an international team across time zones. Some of Our Awesome Benefits Equity, we want you to have an active role in our success Up to 35 days of Paid Time Off (vacations & RTT ) and flexible working hours, we want you to be at your best Health and life insurance, we care about your health Lunch Vouchers, because let's be honest, we love food! (we even have a slack channel about it #loft-gourmand) Cross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences Company and team off‑sites and many other events to work & celebrate together Relocation assistance to Toulouse when applicable * Research shows that while men apply to jobs where they meet an average of 60% of the criteria, women and other underrepresented people tend to only apply when they meet 100% of the qualifications. At Loft, we value respectful debate and people who aren't afraid to challenge assumptions. We strongly encourage you to apply, even if you don't check all the boxes. Who We Are Loft: Space Made Simple. Founded in 2017, Loft provides governments, companies, and research institutions with a fast, reliable, and flexible way to deploy missions in orbit. We integrate, launch, and operate spacecraft, offering end‑to‑end missions as a service across Earth observation, IoT connectivity, in‑orbit demonstrations, national security missions, and more. Leveraging our existing space infrastructure and an extensive inventory of satellite buses, Loft is reducing years‑long integration and launch timelines to months. With more than 25 missions flown, Loft's flight heritage and proven technologies enable customers to focus on their mission objectives. At Loft, you'll be given the autonomy and ownership to solve significant challenges, but with a close‑knit and supportive team at your back. We believe that diversity and community are the foundation of an open culture. We are committed to hiring the best people regardless of background and make their time at Loft the most fulfilling period of their career. We value kind, supportive and team‑oriented collaborators. It is also crucial for us that you are a problem solver and a great communicator. As our team is international, you will need strong English skills to better collaborate, easily communicate complex ideas and convey important messages. With 4 satellites on‑orbit and a wave of exciting missions launching soon, we are scaling up quickly across our offices in San Francisco, CA | Golden, CO | and Toulouse, France. As an international company your resume will be reviewed by people across our offices so please attach a copy in English. #J-18808-Ljbffr
    $109k-165k yearly est. 2d ago
  • Engagement Manager

    Furtherai

    Information technology project manager job in San Francisco, CA

    About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr
    $50k-100k yearly 1d ago
  • Technical Project Manager: Civil & Data Center Infra

    Crusoe Energy Systems LLC 4.1company rating

    Information technology project manager job in San Francisco, CA

    A fast-growing technology company in San Francisco is seeking a Technical Project Manager to oversee the technical design aspects of large-scale data center projects. The ideal candidate will have over 7 years of civil engineering experience and be adept at managing design teams. Responsibilities include collaboration with various stakeholders, ensuring design compliance, and optimizing project plans. Competitive compensation package includes industry pay and various benefits. #J-18808-Ljbffr
    $112k-157k yearly est. 5d ago
  • Engineering Program Manager / Technical Program Manager, Hardware

    Eight Sleep 4.1company rating

    Information technology project manager job in San Francisco, CA

    Join the Sleep Fitness Movement At Eight Sleep, we're on a mission to fuel human potential through optimal sleep. As the world's first sleep fitness company, we're redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don't just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn't passive - it's a powerful tool for living better. If you're tired of the ordinary and driven to build at the edge of what's possible, this is your moment. Join us and lead the movement that's transforming how the world sleeps and what we're all capable of when we wake up. High Standards. No Apologies. We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset as the world's top performers: focused, relentless, and always pushing to be in the top 1% of our craft. Think Kobe Bryant's mamba mentality, applied to bold ideas, next-gen tech, and flawless execution. This isn't a 9-to-5. Our team is deeply committed, often putting in 60+ hours a week -not because we're told to, but because we're invested. We're here to build fast, push limits, and deliver without compromise. If you thrive under pressure and want to do the most meaningful work of your career, you'll feel right at home. If you're looking for something easier -this isn't it. The Role We are looking for a passionate Hardware Engineering / Technical Program Manager who will help lead the development of amazing new and innovative products. This role is based out of our San Francisco Office 5 days/week What You'll Help Build Lead execution of hardware product development programs from concept to mass production Build alignment with senior leaders to establish a clear set of program objectives and design program execution strategies that finds the perfect balance between schedule and risk Navigate the project team through project execution to ensure the right people are working on the right things at the right time Communicate across the various engineering disciplines within the project and across the business to ensure alignment across risks, challenges and results. Be a champion for best practices/processes that are impactful for scaling the way we develop products Be a champion for releasing the best possible product so our customers can have the best possible experience. What You'll Need to Succeed Bachelors of Engineering Preferred Masters of Engineering 3 years+ in a program management role Track record of launching successful products Strong communication skills across various engineering disciplines Willingness and ability to travel to China as needed Why join Eight Sleep? Innovation in a culture of excellence Join us in a workplace where innovation isn't just encouraged - it's a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you'll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company's trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you - perfectly aligning your achievements with the broader triumphs of the company. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you'll get your own Pod, along with*: Lunch in the SF office 5 days a week Full access to health, vision, and dental insurance for you and your dependents Supplemental life insurance Flexible PTO Commuter benefits to ease your daily commute Paid parental leave *List of benefits may vary depending on your location At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr
    $148k-199k yearly est. 5d ago
  • Senior Acoustics Managing Consultant CEQA & Noise

    Ramboll Group A/S 4.6company rating

    Information technology project manager job in Novato, CA

    A global environmental consultancy is looking for a full-time acoustical managing consultant in California. The role involves managing acoustic projects, client interactions, and mentoring staff. Ideal candidates will have extensive experience in environmental noise assessments and related regulations, along with a relevant degree. A commitment to sustainability is key, alongside competitive compensation ranging from $114,000 to $150,000 annually. #J-18808-Ljbffr
    $114k-150k yearly 4d ago
  • Project Manager - Healthcare/T.I.

    Level 10 Construction 4.1company rating

    Information technology project manager job in Sunnyvale, CA

    The Project manager for Healthcare/T.I. is responsible for planning, organizing, and controlling all resources for the successful execution of a project. The Project Manager will supervise a project team of skilled operations professionals who support departmental and organizational goals through their efforts. Job Responsibilities includes (but may not be limited to): Sets safety, quality, schedule, cost and owner relationship goals. Provides input and supervises all pre-construction services such as purchase orders, subcontracts, schedules, job cost set-up, bid packages and project pre-planning. Works with the VP of Operations to obtain the personnel resources required to properly staff the project. 100% Detailed/hands-on knowledge of Project Scope. Reviews project proposal or plans to determine time frame, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of the project. Manages the financial aspects of contracts; assures job margin analysis is completed on a regular basis. Develops baseline project schedule with assistance from Superintendent and/or VP of Operations. Monitors and reports project cost and schedule performance; recommends corrective actions if needed. Manages the scope of work and has mastery of the contract documents. Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external project team members to reassess and amend the scope of work requirement and timeline. Analyze and resolve issues that have the potential to jeopardize the ability to meet agreed upon deliverables. Reviews change orders for accuracy. Reviews and takes action on contractor pay requests and invoicing. Reviews status reports prepared by project personnel and modifies schedules or plans as required; prepares project reports for Level 10 management, owner or others. Manages claims; identifies and resolves potential claims with subcontractors/suppliers. Participates in project coordination meetings. Ensures adherence to insurance, safety, labor relations, EEO and tax regulations. Monitors and ensures quality control. Works with Safety Director to ensure jobs have safe working conditions and safe work practices are in place. Establishes and maintains positive relationships with key owners and architects. Accountable for project completion and financials, Critical Success Factors, Customer Satisfaction Results. Directs and ensures timely completion of project close-out activities. Other duties upon request. Qualifications: Bachelor's degree in construction management, Engineering, Architecture, or related field. 7+ years of project management experience in the construction industry. Healthcare or T.I. experience needed. Excellent communication skills and interpersonal skills. Proficient computer skills in Microsoft Office Suite, Project Management software (Prolog or similar) and Scheduling software (Primavera or similar). Ability to identify and resolve complex issues. Effective participation in team environment. Bachelor's degree a plus but not required. Strong emphasis on fostering a safe working environment for all employees. Working Conditions: Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas. The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Level 10 Construction is an Equal Opportunity Employer M/F/Disability/Veterans. All applicants applying must be Authorized and Sponsorship not needed to work in the United States.
    $85k-131k yearly est. 4d ago
  • Project Manager, Concrete

    Nibbi Brothers General Contractors 4.1company rating

    Information technology project manager job in San Francisco, CA

    Nibbi Brothers General Contractors is a dedicated team of construction professionals servicing our clients and community by building safely with integrity, innovation and quality. Our core markets include commercial, civic, seismic retrofits, historic restoration, waterfront structures, education, housing, hospitality, and community based facilities. Nibbi self-performs several scopes of work and has a structural concrete division. Nibbi Concrete partners with Nibbi's general contracting business, as well as other Bay Area General Contractors. Over 95% of our projects are negotiated, ranging in size up to $150 million. At Nibbi we provide dynamic career opportunities and mentoring for our employees. We encourage leadership training and continuing education at all levels. We are proud of our emphasis on fostering a strong sense of family through caring, mutual respect, and promoting a strong work / life balance. We continuously strive to recruit, develop, and retain the best talent. POSITION SUMMARY The Concrete Project Manager's primary responsibility is to manage, in collaboration with the Superintendent, the successful completion of assigned projects. The Concrete Project Manager is the lead for project financials, risk management, and client relations. Occasional travel is required. This position reports to the Project Executive. ESSENTIAL FUNCTIONS Manage financials, risk management, and client relations of assigned projects from pre-construction to closeout. Ensure Nibbi's standards of safety and quality are adhered to by assertively championing Nibbi's safety culture to project team and subcontractors. Mentor and develop field team members while effectively managing the overall team. Work collaboratively with Superintendent, project team members, and field. Represent Nibbi in a professional manner. RESPONSIBILITIES Manage the field and project team successfully and collaboratively. Establish and maintain positive and effective relationships with clients, Construction Managers, project team, consultants/architect/engineers, subcontractors, adjacent community, trade unions, and governmental agencies. Actively participate in project buy-out and formalizing subcontractors. Review all project documents, including project submittals, RFIs, and shop drawings, for completeness and accuracy. Collaborate with the Pre-Con department to write and ensure execution of all subcontracts and purchase orders. Assist Superintendent with initial project set-up including site logistics. Create and enforce a site-specific emergency action plan for assigned projects in collaboration with the Superintendent. Use project management and scheduling software consistently and accurately. Responsible for managing project financials, billings, and cost procedures. Responsible for the financial oversight of field labor. Conduct team meetings, owner/architect meetings, and safety audits presenting job cost, scheduling updates and project status reports at regular intervals. Manage project closeout. Attend company and industry events including meetings, trainings, workshops, etc. Other related duties as assigned or needed. QUALIFICATIONS Degree in Construction Management, or related field, and minimum 3 years of experience as an Assistant Project Manager, or equivalent role, in the construction industry. Candidates must have a solid understanding of the construction industry, job site safety requirements, contract management, planning and scheduling, budgets, building products, and relevant technology. This position requires a high level of fluency reading plans, specifications, and related project documents. Key competencies are leadership, initiative, communication, teamwork, managing for results, and coaching & mentoring. Technical Skills: ProCore, Tekla, On-Screen Take-off, MS Office Suite, and familiarity with Primavera P6. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee, with or without reasonable accommodation, to successfully perform the essential functions of this job. While performing the duties of this job the employee may be exposed to conditions that include weather such as heat and/or humidity and cold, fumes or airborne particles, exposure to dust and asphalt, and moving mechanical parts. There may be occasional exposure to toxic or caustic chemicals. Conditions can also include risk of electrical shock and risk of vibration. The noise level in the work environment can often be loud. The Concrete Project Manager is regularly required to: Walk, climb stairs, sit, and stand. Talk and hear at normal levels. See with close vision, distance vision, color vision, peripheral vision, depth perception, and have the ability to adjust focus. Reach with hands and arms. Use hands and fingers to operate tools and other business machines. Lift and/or move up to 50 lbs. COMPENSATION & BENEFITS Comprehensive medical, dental, and vision Flex plans Life insurance Supplemental insurance plans 401K with employer matching Vehicle allowance PTO Holidays Incentive compensation bonus Educational reimbursement Student loan repayment assistance Nibbi Brothers is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other personal characteristic protected by law. Employment decisions are made on the basis of qualifications, merit, and business need. Must be authorized to work in the US now and in the future without employer sponsorship. Nibbi Brothers uses E-Verify. The anticipated salary range for this position is between $150,000 and $165,000, depending on experience. Contractor's License #757362
    $150k-165k yearly 2d ago

Learn more about information technology project manager jobs

How much does an information technology project manager earn in Hayward, CA?

The average information technology project manager in Hayward, CA earns between $90,000 and $199,000 annually. This compares to the national average information technology project manager range of $76,000 to $149,000.

Average information technology project manager salary in Hayward, CA

$134,000

What are the biggest employers of Information Technology Project Managers in Hayward, CA?

The biggest employers of Information Technology Project Managers in Hayward, CA are:
  1. Lucid Motors
  2. Zoox
  3. Outform
  4. Alten Technology USA
  5. Continuum Resource Network
  6. Sanmina
  7. Abode Services
  8. Insight Global
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