Program Manager
Information technology project manager job in Islandia, NY
Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.
• Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required. • Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times. • Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated. • Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed. • Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements. • Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing. • Ensures volume and productivity meet program standards and operations. • Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies. • Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed. • Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources. • Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. • Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames. • Collaborates with progrm leadership and other staff in the development and implementation of in-service education programs. • Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate. • Oversees the development of systems and records for billing each MCO. • For CCBHC and Central Intake program only: • Serves as primary liaison to external community-based organizations and referral sources. Assists VP, CCBHC in establishing and negotiating formal MOUs and DCO agreements. • Ensures education and training on all VNS Health BH services to both internal and external organizations, including eligibility criteria and referral procedures. Collaborates with program leadership and other staff in the development and implementation of in-service education programs. • Collaborates with Clinic leadership team to manage triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to ensure adequate coverage at all times. • Fulfills the role of Super-user in EMR system & is responsible for training of all new and existing employees. Oversees the maintenance of case records for team(s) within the EMR and coordinates effective communication throughout all external provider databases, as needed. • Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, state, and federal standards and regulatory requirements. • Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
Valid New York State driver's license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW required For BHCT:LCSW required For Children's Health Home Program: Child and Adolescent Needs and Strengths New York (CANS) certification Must complete necessary training to administer and review the CANS NY assessment in the UAS system within 60 days of start date preferred LCSW or equivalent licensure preferred
Education:
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required
Work Experience:
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required For Children's Services: Prior experience in working with children and adolescents, preferably in a mental health setting required For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyProgram Manager, Licensed
Information technology project manager job in Islandia, NY
Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required.
Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times.
Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated.
Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed.
• Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements.
Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing.
Ensures volume and productivity meet program standards and operations.
Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies.
Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed.
Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources.
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required.
Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames.
Collaborates with program leadership and other staff in the development and implementation of in-service education programs.
Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate.
Oversees the development of systems and records for billing each MCO.
Qualifications
Licenses and Certifications:
Valid New York State driver's license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required
For IMT: LCSW required or LMHC
Education:
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required
Work Experience:
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required
Strong interpersonal and leadership skills required.
Knowledge of Microsoft applications required
For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred
Pay Range
USD $77,200.00 - USD $96,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyRisk Management Program Manager
Information technology project manager job in New York, NY
A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY.
Pay: $85-100/hr
Hybrid; 3 days onsite/week
US Citizen or GC Holder Only; No visa sponsorship
No third party candidates
Responsibilities:
• Provide an independent initial assessment and challenge on project and program artifacts during all project phases
• Work with project managers to remediate data quality deficiencies within Risk book of work
• Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team
• Execute against multiple competing priorities simultaneously
• Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due
• Escalate past due artifacts, phases, risks, issues, and required training
• Perform monthly entitlements reconciliation to assure the right roles for the right people
• Perform routine Jira maintenance to track PQA (project quality assurance) findings
• Assist with thematic analysis and PowerPoint slide creation
• Governance and project management oversight
• Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end
Qualifications:
• Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred
• 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry
• A critical thinker who seeks to understand the business and its control environment
• Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred
• Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes
• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team
• Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization
Technical Skills:
• Risk Management
• Project Management
• Risk Analytics & Reporting
• Data Quality
• Jira
IT Support Lead / Manager - IT Services
Information technology project manager job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is an in office position located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees.
Key Relationships
Reports to: AVP, IT Services Delivery Manager
Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure.
Key Partners: Global IT support teams, third-party vendors, and service providers
Key Responsibilities
Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards.
Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer.
Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery.
Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments.
Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware.
Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD.
Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support.
Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement.
Oversee hardware lifecycle management and automation, ensuring device and data security and integrity.
Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting.
Maintain vendor and supplier relationships to support operational efficiency and compliance.
Enforce IT policies and ensure global teams adhere to standards and compliance requirements.
Research emerging technologies and recommend solutions to enhance service delivery.
Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development.
Analyze support trends and team performance to identify improvement opportunities.
Conduct system health checks and reporting, proactively addressing monitoring gaps.
Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions.
Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team.
Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution.
Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed.
Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks.
Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes.
Participate in disaster recovery planning, testing, and execution.
Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows.
Mentor and coach global team members.
Candidate Qualifications:
Required:
5+ years of experience in a technical support or helpdesk environment.
Proficiency in supporting Windows and Mac OS X operating systems.
Experience with Mac device deployment, management, and security compliance.
Familiarity with Microsoft365, Active Directory, and basic networking concepts.
Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus.
Preferred:
Bachelor's or higher, with specialized training. Build management skills.
ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Exposure to mobile device management (MDM) platforms.
Deep understanding with Apple Business Essentials and MS Intune integration/platform support.
Experienced scripting knowledge (e.g., PowerShell)
IT Manager, Infrastructure & Support
Information technology project manager job in New York, NY
The Company
Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience.
The Opportunity
We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function.
You will directly influence reliability, security, and scalability as the company continues its expansion.
Key Responsibilities
Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies
Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes
Enhance endpoint security and device lifecycle management programs
Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness
Introduce automation opportunities that improve uptime, efficiency, and user experience
Own vendor and MSP relationships to ensure SLA performance and cost alignment
Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads
Track and report operational metrics tied to system performance and service delivery
What We're Looking For
4-8 years in IT Infrastructure/Operations with leadership responsibilities
Technical strengths across:
Microsoft 365 / Azure AD
Networking platforms such as Cisco, Meraki, or Palo Alto
Endpoint tools like Intune or JAMF
Virtualization and cloud platforms (VMware, AWS/Azure)
Experience guiding or mentoring junior technologists or project contributors
Strong communication and collaboration skills with stakeholders at all levels
A proactive approach to innovation and continuous improvement
Why This Role Stands Out
Lead and grow a team during a high-growth business cycle
Drive IT strategy and modernization during critical scaling
Significant visibility with leadership and product stakeholders
Opportunity to build long-term ownership of corporate infrastructure
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Information Technology Project Manager
Information technology project manager job in Buffalo, NY
We are seeking an experienced Project Manager to oversee integration and digital platform projects, with a strong emphasis on implementations involving collection software platforms. The successful candidate will manage project scope, timelines, and stakeholder communication while ensuring delivery of high-quality, compliant, and scalable solutions.
Key Responsibilities
Lead planning and execution of integration and digital platform initiatives, including requirements gathering, scheduling, and delivery oversight while managing integrations across internal systems, third-party applications, and collection software platforms (e.g., debt collection systems, payment platforms, CRM integrations, workflow automation tools).
Coordinate cross-functional teams, external vendors, and stakeholders to ensure alignment and timely execution of project objectives.
Develop and maintain project documentation, including plans, status reports, risk assessments, and post-implementation reviews.
Translate business needs into clear functional and technical specifications for engineering and digital platform teams.
Oversee testing, validation, and quality assurance for integration and platform-related deliverables.
Ensure all solutions meet required regulatory and compliance standards, particularly within collection and financial service environments.
Qualifications
3-5+ years of project management experience, preferably with software integrations, digital platforms, or system implementations.
Experience with collection software platforms or receivables/collections technology preferred.
Strong understanding of APIs, data mapping, and integration workflows.
Excellent communication, organizational, and stakeholder management skills.
Proficiency with project management tools (e.g., Jira, Asana, Smartsheet).
PMP, CAPM, or Agile certification is a plus.
Project Manager (Academic Research)
Information technology project manager job in Syosset, NY
US-NY-Syosset Type: Regular Full-Time # of Openings: 1 The LiRo Group
We are seeking a talented and experienced Construction Project Manager for projects in the Long Island area with experience overseeing sophisticated Academic Research projects where the construction budget exceeds $50 million.
Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an
“Integrated Construction, Design and Technology Solutions”
firm and we have delivered on that label time and again.
Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ.
Responsibilities
Serve as Point of Contact to Client and Consultants
Lead the project team as the Client's On-site Representative for all project matters
Provide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goals
Provide QA/QC oversight for internal project team
Qualifications
Minimum 10+ years of successful construction project management experience with emphasis on major healthcare projects
Bachelor's degree in Construction Management, Engineering, or equivalent combination of experience and education
Recognized ability to lead and motivate both internal and project teams
Strong communication skills at multiple project levels ranging from tradespeople to facility executives
Demonstrated project success in meeting project budgets and schedules
We are committed to your success, and we invest in your growth and development to unlock your full potential.
Competitive Total Compensation Package
Employee- Only Stock Purchase Plan
Mentoring programs
Continuing Education Program
Employee referral bonus
Volunteer/Industry association opportunities
Our Culture:
We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.
-We offer a comprehensive benefits package and a positive work environment
- Compensation: Minimum: $160,000 Maximum: $230,000. The range we provided is the salary that the Firm in good faith believes at the time of this position is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location
- The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.
Hill-LiRo l is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.
#ID22
#ZR22
Compensation details: 160000-230000 Yearly Salary
PI9199fdc089df-26***********1
Auto-ApplyHead of Business Applications
Information technology project manager job in New York, NY
The Head of Business Applications will own the selection, integration, and ongoing management of a growing suite of technology solutions that support this growing Private Equity shop. This leader will drive the firm's digital transformation efforts, evaluate and optimize workflows, and ensure that applications across front, middle, and back office function seamlessly. The ideal candidate brings hands-on technical integration experience and a background in private credit or financial technology consulting.
Key Responsibilities
Partner with stakeholders to define the technology roadmap, gather requirements across the organization, and drive digital transformation initiatives.
Lead workflow mapping, process optimization, and design of future-state systems with a focus on automation, integration, and operational efficiency.
Oversee end-to-end implementation of core platforms-including CRM, data, and reporting systems-managing internal stakeholders, external vendors, and project timelines.
Evaluate build-vs-buy options, develop business cases and budgets, and negotiate vendor contracts to optimize performance and cost.
Define and manage firmwide data strategy, including integration points, data governance, data quality, reporting needs, and selection of data warehouse/BI tools.
Implement and oversee AI/ML and automation initiatives, including Microsoft AI tools (Copilot, Azure Studio) etc.
Manage application security, compliance, license inventories, and vendor support models while providing application support.
Monitor emerging technologies, run proof-of-concepts, and recommend enhancements that improve scalability, user experience, and operational resilience.
Education & Experience
Degree in Technology, Business, Finance, or related field.
7+ years supporting financial services, ideally in private equity or alternatives.
3+ years managing a technology team.
Experience implementing & integrating CRM, data warehouses, reporting platforms, and other core systems.
Knowledge of data warehouse technologies (Snowflake, Databricks, Redshift, Azure Data) and SQL.
Familiarity with data visualization tools such as PowerBI or Tableau is a plus.
Information Technology Manager
Information technology project manager job in New York, NY
TSA Financial LLC (TSAF), a U.S. broker-dealer affiliate of Toss Securities, recognized as one of the fastest growing brokerages in Korea and a leading firm in overseas stock commission revenue, has recently opened its New York office as part of Toss's global expansion. Toss is widely regarded as one of Korea's most innovative fintech brands, and TSAF is actively building its U.S. trading operations under FINRA regulation.
We are seeking experienced IT Manager to join our growing team. This role offers an exciting opportunity to contribute to the expansion of a dynamic brokerage firm while advancing your career in the U.S. financial markets.
Key Responsibilities
Manage and operate company wide IT infrastructure including email systems, PCs, servers, networks, and VDI
Implement and maintain firewall policies, VPNs, and wireless network environments
Evaluate and introduce IT solutions and tools that improve reliability, security, and business productivity
Ensuring all systems used for communication, storage, and backup meet SEC and FINRA requirements
Provide day to day IT support for employees, troubleshooting issues with devices (PCs, monitors, printers, etc.) and software
Manage IT hardware and software assets, licenses, and procurement
Deliver smooth IT setup for new hires and offboarding processes for departing employees
Manage user accounts and permissions across SaaS platforms (Google Workspace, Office 365, Slack, JIRA, etc.)
Establish and enforce IT security policies and procedures to ensure secure access and compliance
Monitor risks and proactively mitigate vulnerabilities in systems and networks
Manage relationships with IT vendors and external service providers
Lead IT related projects including infrastructure upgrades, SaaS rollouts, and process automation
Collaborate with compliance department during regulatory audits or cybersecurity examinations
Qualifications
5-7 years of IT operations experience across infrastructure and end-user support
Proficiency with Windows and Mac environments, server and network management
Experience in a FINRA-regulated or other financial institution a plus.
Experience with SaaS platforms (Google Workspace, Office 365, Slack, Jira, etc.)
Hands-on expertise in firewall, VPN, and wireless network setup and administration
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal abilities; capable of supporting employees at all levels
Bachelor's degree in computer science, Information Technology, or related field
Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, CCNA) preferred
Proficiency in the Korean language preferred
Equal Opportunity Employer
TSA Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Veeva Project Manager / Business Analyst (Pharmaceuticals)
Information technology project manager job in Sleepy Hollow, NY
Duration: 12 month ongoing contract
Description of work/project:
Project Management/Coordination (project plan development and administration) and business requirements facilitation and documentation for field sales projects, including but not limiting to:
Implementation of modules in Veeva and Salesforce. This project will be supported through another third party consulting firm; the PM/BA will act as internal PM/BA coordinator.
Role will include Project Management & Business Analysis activities, supporting the Commercial IT sales technology team on IT projects and support requests as bandwidth permits
Core Deliverables:
Standard project management deliverables: plan, resource plan, charter support, budget management, burndown/ETC, etc. Training and adherence to Project Management Lifecycle processes
Active identification and evaluation of Risks, issues, actions and decisions for communications to key stakeholders
Ability to conduct Agile development for projects (daily standups, backlog facilitation, etc.); project may be a hybrid Waterfall/Agile method of project delivery
Run project weekly status meetings and Develop and distribute weekly project status reports
Provide Project budget updates, work with portfolio management lead to manage invoices, create forecasts and expense accrual submission
Experience - Required:
5-7 years project management experience
Communication expertise (internally, developing communications plans, ability to recognize and communicate risks and issues)
Action oriented, high business acumen
Relevant exposure to Salesforce/Veeva CRM, Microsoft platform, iOS app, other technical capabilities for sales technology solutions in a pharma/biotech environment
Excellent interpersonal skills, verbal and written communication skills are essential in this role
Ability to clearly communicate across the various business units and within IT is critical to this role
Experience in pharma and biotech, including in a Commercial technology environment is ideal
Information Technology Project Manager
Information technology project manager job in Syracuse, NY
The IT Project Manager is responsible for managing and delivering application, operations and/or business projects.
Responsibilities
Plans, directs, and coordinates a matrixed teams activities to manage and implement approved scope from business case through project close-out
Plans, schedules, monitors, and reports on activities related to the project
Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks
Monitors and controls project scope, requirements and change management needs
Identifies the appropriate blend of talent and resources to meet project needs and requirements
Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements
Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards
Monitors and reports on the progress of the resolution of high impact problems according to established standards. Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate
Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues
Establishes appropriate metrics for measuring key project criteria
Maintains currency on emerging technologies and project management techniques
Monitors and evaluates quality of performance and product from all work within scope of responsibility
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs
Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions
Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use
Directly negotiates with and functions as a liaison between functional partners, users, and suppliers
Acts professionally at all times
Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups
Coaches and counsels members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues
Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan
Mentors new Project Managers on methodology, processes, organizational structure, etc
Assists with coordination of the workload of several Level I and Contract PMs on larger projects requiring multiple PMs and teams
Works with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation
Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage
Contributes suggestions and works independently to implement changes to project management methodology and processes; gains consensus amongst various groups to accept the changes
Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of bachelors)
Eight years related work experience
PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification
Required Skills
Demonstrated experience in multiple project methodologies - waterfall, agile, SDLC, etc
Experience in drafting both internal and external communications to convey project findings and status
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations
Knowledge and experience working in information technology, healthcare, health insurance and/or similar industry
Demonstrated leadership skills
Demonstrated skills in developing and achieving project scope, costs, and planning
Demonstrated skills in forming and fostering high performance, cross-functional teams
Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. A writing sample is required with application submission
Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level
Experience with Quality principles and tools. Demonstrated problem solving skills
Very strong analytical and business process development skills
Demonstrated competence in project leadership tasks
Ability to maintain poise and composure under pressure and in difficult situations
Sr. IT Director, Applications & Informatics
Information technology project manager job in New York, NY
The Senior Director of IT Applications and Informatics is a visionary and strategic leader responsible for overseeing the development, implementation, and management of the organization& application portfolio and informatics infrastructure. This role plays a pivotal part in leveraging technology to drive business innovation, optimize operations, and enhance decision-making capabilities.
Responsibilities
Develop and implement a comprehensive IT application strategy aligned with the organization's overall business goals.
Lead the identification, selection, and implementation of new applications that address critical business needs and improve efficiency.
Manage the entire application lifecycle, including development, deployment, maintenance, and support
Oversee the informatics infrastructure, ensuring its effectiveness in data collection, analysis, and presentation for informed decision-making.
Provide leadership and direction to the IT Applications and Informatics team, fostering a culture of collaboration, innovation, and continuous improvement.
Establish and maintain strong relationships with business stakeholders to understand their needs and ensure IT solutions deliver tangible value.
Develop and manage the IT Applications and Informatics budget, ensuring efficient resource allocation and cost optimization.
Stay up-to-date on the latest IT trends and technologies to identify opportunities for innovation and improvement.
Develop and implement strategies to ensure data security and compliance with relevant regulations.
Lead and participate in IT project management activities related to application and informatics initiatives.
Requirements
Master's degree in Computer Science, Information Technology, Informatics, Healthcare Administration, Business Administration, or a related field (preferred).
Minimum of 10-15 years of experience in a senior IT leadership role, with a proven track record of success in managing and implementing IT applications and informatics solutions.
In-depth knowledge of informatics principles and practices related to data management, analytics, and reporting.
Excellent leadership and communication skills, with the ability to effectively collaborate with healthcare professionals, administrators and support staff from both medical and technology departments.
Strategic thinking and problem-solving abilities.
Budget management and resource allocation expertise.
Strong understanding of data security best practices and regulatory compliance requirements.
Proven track record of EMR implementation and optimization of analytics;
Management experience with a track record of leading a collaborative team promoting creative problem solving in a fast paced environment;
Dedication and on-going commitment to improvement of patient care utilizing existing and future technology solutions to assist;
Experience with integration of information technology concepts into clinical practice;
Ability to employ system wide thinking in development and deployment of technology;
Ability to lead by example, and be recognized by peers as an excellent clinician and credible leader;
Computer skills that are well above average
EEOC:
40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.
Director of Information Technology
Information technology project manager job in New York, NY
ABOUT THE ROLE
We're looking for an experienced IT Director to lead our technology function and support our fast-moving, multidisciplinary teams across multiple global locations. You will ensure our studio's infrastructure, systems, and tools are robust, secure, and optimized to help our teams deliver exceptional work-from concept through production and installation.
We are a 150-person global creative studio bringing together designers, strategists, technologists, innovators, and production teams across several markets. Our work spans brand experiences, retail environments, digital innovation, immersive installations, and integrated campaigns for world-class clients.
KEY RESPONSIBILITIES
IT Strategy, Infrastructure & Operations
Develop, present, and execute the company's IT strategy in alignment with business goals.
Design, maintain, and scale a high-availability, fault-tolerant IT infrastructure across offices and remote teams.
Ensure stable and uninterrupted operation of IT systems, networks, telecommunications, and cloud services.
Oversee deployment, monitoring, and optimization of infrastructure components including servers, virtualization environments, storage, and backup systems.
Implement and maintain cybersecurity policies, access control, endpoint protection, and internal/external perimeter security.
IT Support & Cross-Functional Collaboration
Lead service delivery and technical support for on-site and remote staff, ensuring prompt, high-quality resolution of issues.
Support creative and production teams with software/hardware troubleshooting (Adobe CC, Cinema 4D, Figma, render engines, color/calibration workflows, etc.).
Provide technical support during shoots, installations, events, and client presentations, including AV equipment setup (cameras, mixers, microphones).
Manage relationships with external IT vendors, managed service providers, and SaaS platforms.
Systems Administration & Business Process Automation
Oversee corporate services such as Help Desk, Active Directory, email systems, file storage, VPN, Wi-Fi, backup protocols, and secure asset management workflows.
Deploy and maintain monitoring systems to ensure uptime and detect issues proactively.
Lead or support IT initiatives that automate business processes and improve operational efficiency.
Prepare and maintain documentation: technical specs, SOPs, internal policies, workflows, and user guides.
IT Budgeting & Asset Management
Own the IT budget, forecasting, procurement, licensing, and vendor negotiations.
Monitor software licensing compliance and ensure timely renewals.
Manage purchasing and lifecycle of hardware, workstations, render nodes, networking equipment, and peripherals.
REQUIREMENTS
5+ years of IT leadership or management experience (IT Manager, IT Director, Engineering Manager, or similar).
Strong experience building and maintaining resilient, distributed IT environments.
Successful track record of executing IT projects end-to-end.
Experience running or supporting creative/media production environments is a major plus.
Excellent understanding of:, Windows & mac OS administration, AD, DNS, DHCP, GPO, VPN, VLANs, DFS
Monitoring, backup, failover, and storage systems
Cybersecurity fundamentals
Experience with virtualization and on-prem/cloud infrastructure (VMware, iSCSI/SAN, Serverless workflows).
Hands-on exposure to AWS (EC2, S3, DNS/Route 53, data sync, Lambda) preferred.
Familiarity with multimedia production workflows and high-performance workstations (render farms, GPU systems).
Understanding of color-managed pipelines and display calibration is a plus.
Strong organizational and communication skills; able to explain technical concepts to non-technical teams.
Ability to thrive in a fast-paced, deadline-driven creative environment.
Tools & Technologies (Bonus Skills)
Active Directory, GPO, DNS/DHCP, DFS
PowerShell, bash scripting, Python scripting
VMware, SAN/iSCS
Kerio Control/Connect or similar
AWS (EC2, S3, Lambda, Route 53, data transfer tooling)
AV equipment: mixers, microphones, cameras, streaming/webinar setups
Understanding of multimedia production workflows (motion design, 3D, VFX, broadcast systems)
Technical Project Manager
Information technology project manager job in New York, NY
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Principal Consultant, Technology Program Manager - Wealth Management Advisory
In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies.
Overview:
Seeking a Technology Program Manager to lead strategic programs in Wealth Management Advisory for high-net-worth and ultra-high-net-worth clients. The role focuses on modernizing front-to-back trading platforms, integrating advisory and execution systems, and enhancing trade lifecycle efficiency across multiple asset classes.
Key Responsibilities:
Lead delivery of programs spanning order management, execution, trade booking, settlement etc.
Specialize in WM Advisory functions.
Drive modernization of wealth trading platforms supporting equities, fixed income, FX, and structured products.
Partner with product and engineering teams to define architecture, data flows, and integration across OMS, EMS, and downstream systems.
Establish governance, delivery frameworks, and KPIs for technology and operational resilience.
Ensure adherence to regulatory, suitability, and trade compliance standards (e.g., FINRA, SEC, MiFID II). - good to have
Collaborate with infrastructure and data teams to enhance scalability, latency, and resiliency of trading systems.
Qualifications:
Strong years of experience in program or delivery management within Wealth Management or Capital Markets.
Deep knowledge of trade lifecycle - from order creation to post-trade settlement.
Strong technical background in trading platforms, integration, and data architecture.
Proven success managing multi-stream, high-impact transformation programs.
Excellent stakeholder and vendor management across technology and trading desks.
Preferred: PMP / SAFe certified; exposure to cloud migration or low-latency trading system upgrades.
The approximate annual base compensation range for this position is $80000 to $100000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”
·Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.”
Why join Genpact?
• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Director of Information Technology
Information technology project manager job in New York, NY
Global retailer (based in NYC) is looking for a Director of IT.
As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership.
Qualifications
Education: Bachelor's degree preferred
Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers.
Technical skills / abilities:
Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls.
Personal skills
Excellent written and verbal communication skills.
Strong problem-solving skills and working knowledge of project management tasks.
Ability to work in a diverse, dynamic environment and effectively collaborate across teams.
Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
IT Infrastructure & Security Manager
Information technology project manager job in New York, NY
IT Infrastructure & Security Manager | Hybrid, New York City
High-Growth PE-Backed Consumer Brand Portfolio
Are you ready to take the next step in your IT leadership career with a fast-growing private equity-backed company transforming the active lifestyle and nutrition space?
We're seeking an experienced IT Infrastructure & Security Manager to lead the design, implementation, and optimization of a modern, secure technology environment across both operational and corporate systems. This hybrid role offers the opportunity to shape the company's technology backbone as it scales nationally and internationally.
About the Role
As the IT Infrastructure & Security Manager, you will be responsible for ensuring the performance, scalability, and cybersecurity of enterprise and plant-level systems. You will partner with cross-functional teams from manufacturing and operations to finance and corporate functions to align infrastructure strategy with business growth goals.
Key Responsibilities
Lead the design, deployment, and maintenance of IT infrastructure across servers, storage, virtualization, and cloud environments.
Manage and optimize network systems including LAN, WAN, VPN, and wireless networks.
Oversee backups, disaster recovery, and business continuity planning.
Provide leadership to a growing infrastructure and network engineering team.
Implement secure remote access solutions for OT environments such as VPNs, jump servers, and role-based access controls.
Drive network segmentation, risk assessments, and regulatory compliance efforts.
Collaborate with automation engineers and plant operators to align IT and OT integration.
Ensure robust cybersecurity architecture across all environments, including firewalls, intrusion detection systems, and endpoint protection.
Monitor system and network performance, proactively identifying areas for improvement.
What You Bring
7+ years of experience in IT infrastructure and network management.
Strong technical expertise with Cisco, Meraki, or similar technologies.
Proven experience leading IT teams in fast-paced or manufacturing environments.
Deep understanding of networking, virtualization, and cybersecurity best practices.
Excellent communication and cross-functional collaboration skills.
Hands-on experience managing both IT and OT security.
Preferred Certifications:
Cisco Certified Network Professional (CCNP)
Microsoft Certified: Azure Administrator Associate
ITIL Foundation Certification
Why Join
This is an exceptional hybrid career growth opportunity for a technology leader eager to make an impact in a high-growth, private-equity-backed environment. You will play a critical role in modernizing systems, driving digital transformation, and supporting the company's mission to empower active lifestyles through innovation.
Location: Hybrid, New York City
Employment Type: Full-Time, Permanent
Eligibility: Candidates must be authorized to work in the United States without the need for current or future sponsorship.
Senior Project Manager (ServiceNow)
Information technology project manager job in New York, NY
Title: Principal Engineer - Senior Project Manager (ServiceNow)
Working modal: 2-3 days/ week in office
FULL-TIME ROLE
Standard Client Benefits
Medical Coverage, Dental and Vision (100% Client contribution for the employee, 80% contribution for immediate dependents)).
15 days of Paid Time Off (PTO).
10 paid holidays (including 9 fixed holidays and 1 floating holidays).
401K enrollment with a 100% employee contribution (please note that we do not provide a matching contribution).
Client: Public Sector client
Rounds of interviews: 2 internal rounds (1st is virtual and 2nd is in-person panel)
Job Description
We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client.
The ideal candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery within a fixed-price contract structure while managing scope, risks, and client expectations.
This role requires strong expertise in project governance, client communication, change management, and stakeholder engagement. The candidate must possess the ability to navigate challenges associated with fixed-price contracts, scope control, and budget constraints.
Must have: Fixed-price/budget contract experience, strong ServiceNow project management experience (12+ years minimum of related experience and at least 2 end-to-end ITSM implementations)
Key Responsibilities
Project Management & Delivery
Oversee the end-to-end implementation of ServiceNow modules, including Incident Management, Change Management, Asset Management, CMDB, and ITOM.
Develop and execute a detailed project plan, including milestones, deliverables, RACI, and communication cadence.
Monitor project scope, timeline, and budget to ensure successful delivery under a fixed-price contract structure.
Identify risks and proactively implement mitigation strategies to prevent scope creep and cost overruns.
Ensure compliance with client's security standards and regulatory requirements.
Manage project governance, documentation, and stakeholder reporting.
Fixed-Price Contract Management
Define clear deliverables and acceptance criteria upfront.
Ensure strict adherence to scope to avoid cost overruns.
Manage change orders effectively to ensure project profitability.
Track resource allocation and burn rate to maintain financial control.
Regularly update executive leadership on project financials, risks, and progress as part of steering committee meetings.
Client Communication & Stakeholder Management
Serve as the primary point of contact between the development team and the client.
Facilitate requirement gathering sessions, ensuring alignment between business needs and technical solutions.
Conduct weekly client meetings, status reports, and executive briefings.
Manage client expectations and address concerns proactively.
Drive collaboration between client and Client teams to ensure project success.
Change Request & Issue Management
Manage change requests (PCRs) by evaluating scope, impact, and cost implications.
Work closely with the client to define, review, and approve project change requests.
Triage and prioritize issues raised by stakeholders to ensure smooth project execution.
Ensure that all approved changes are incorporated into the project plan and budget.
Testing, UAT, & Training
Oversee the User Acceptance Testing (UAT) process and facilitate stakeholder buy-in.
Ensure the creation of technical and functional documentation for knowledge transfer.
Supervise the development of training programs for ServiceNow end users and administrators.
Ensure a smooth go-live transition with Hypercare support.
Client & Change Management Skills
Serve as the primary point of contact between the development team and the client.
Facilitate requirement gathering sessions, ensuring alignment between business needs and technical solutions.
Conduct weekly client meetings, status reports, and executive briefings.
Manage client expectations and address concerns proactively.
Drive collaboration between client and Client teams to ensure project success.
Qualifications
14+ years of IT project management experience, with experience delivering 2-3 end-to-end ITSM implementations in ServiceNow.
Strong ServiceNow project management experience, with expertise in ITAM, CMDB, ITSM, ITOM, and custom workflows.
Proven ability to deliver projects under fixed-price contracts, ensuring financial and operational control.
Experience in managing security compliance within IT projects.
Knowledge of waterfall and hybrid project management methodologies.
Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field.
PMP, ITIL, or ServiceNow certifications preferred.
Experience in US public sector or government projects is a plus.
Risk Assessment Project Manager
Information technology project manager job in New York, NY
MUST be local to NYC Hybrid Schedule at least 3 days onsite
Salary: up to $175k
No Sponsorship Available
To qualify you must have a strong background in IT compliance, business analysis, and project management, with a deep knowledge of regulatory requirements and brokerage industry standards. Excellent analytical, problem-solving, and communication skills are essential.
You will be working in the KYC onboarding group, bridging business needs and IT solutions within the compliance field. This role involves analyzing requirements, designing technology solutions, and ensuring effective implementation to achieve a strategic state for AFC and Compliance Risk Assessments. You will collaborate with stakeholders to gather requirements, define project scope, and ensure regulatory alignment.
Responsibilities include developing and enhancing the risk assessment process including determining inherent risk, control effectiveness and calculating residual risk. As Project Manager you will drive the implementation of technical capabilities in support of risk assessment process based on automated data sources, a controlled model execution environment and analytics. Additionally, you will work across all compliance domains to ensure consistent reporting and build new capabilities.
Proficiency in compliance tech solutions, regulatory reporting systems, and case management tools. Required: SQL and Power BI and reporting mockup design tools. Programming languages and database management a plus.
In-depth understanding of AML, sanctions screening, restricted data, employee trading monitoring, electronic communication surveillance, and regulatory reporting standards.
Project Manager
Information technology project manager job in Albany, NY
Length: Currently until 3/2027
Hybrid: Remote + Onsite in Albany, NY
Staff will report to assigned on-site, work location a minimum of 5 days every 2 weeks (50%). This on-site requirement is mandatory.
Remote work the remainder of the time will be permitted at the discretion of the state, but no State systems or data may be accessed, sent, or stored outside of the Continental United States.
Travel: Minimal travel to other locations in Albany may be required - expenses will not be reimbursed.
Job Duties:
Report to an the Chief Information Office program manager.
Effectively communicate and share project vision with project teams, sponsors, and executive level managers using a variety of tools including reports, presentations, email, and other collaboration tools.
Provide strong leadership for multiple project teams.
Organize, prioritize, and document personal and project teams' work.
Negotiate within and outside the organization including various Client agencies.
Manage teams to align the team members, sponsors, and stakeholders with project goals by clarifying roles and responsibilities, delegating work, handling conflict, evaluating performance, and coaching team members.
Create project scopes outlining attainable requirements and deliverables.
Create a project schedule using established scheduling software (MS Project) and maintain the deadlines throughout the project lifecycle.
Identify, communicate, document risks, and develop plans for mitigating identified risks.
Develop, effectively utilize, and maintain all standard project management artifacts required for a complex cybersecurity project in accordance with Client's standards.
Apply structured problem-solving skills by gathering information/data and presenting solutions.
Apply structured change management processes to convey and obtain approval on project changes.
Promote a professional and collaborative work environment.
Organize and effectively facilitate team meetings in conjunction with team leads (project meetings, Scrums, knowledge transfer, executive status reporting meetings, etc.) remotely and in-person, as required.
Effectively communicate orally and in writing, particularly when communicating complex/technical concepts or facilitating key engagements, using a variety of media (email, IM, chat, remote meeting software, such as Microsoft Teams and CISCO WebEx).
Adapt to changing priorities and effectively communicate to the project team.
Partner with other managers and project managers to ensure effective implementation of the overall Cyber Program including collaborating on project deliverables and tasks that are related to the support of the client department
Support the program manager on procurement management and deliverable management tasks.
Additional/Initial Job Duties:
In addition to the above, FY22 and FY23 grant funds will be used to procure and distribute hardware authentication tokens to local governments for the purpose of implementing multi-factor authentication (MFA) to protect critical government systems and accounts. The project manager's initial focus will be in support of this MFA grant.
In this role, the project manager will be responsible for a variety of additional tasks including:
Acting as the primary point of contact at Client for eligible local government entities.
Collecting signatures on intergovernmental agreements between The client and local governments.
Monitoring distribution of tokens to eligible entities by the hardware vendor, tracking token inventory, and providing frequent progress updates and quarterly inventory status reports.
Other related efforts within the Client's Chief Information Security Office as allowed.
REQUIREMENTS:
8+ years of relevant experience
Prior work with New York State PMP or similar project management certification preferred
Bachelor's Degree in Math, Sciences, Engineering, or technical background preferred but not required
Experience as a Project Manager, supporting and overseeing complex technology projects.
Managing Technology Projects that require coordination between technology providers (e.g., IT groups, vendors) and organizations (e.g., program groups, agency stakeholders).
This may also include functioning as a lead program/project manager who has demonstrated a mastery of experience in managing projects in the Information Technology field. May also have experience gained in a variety of settings, functioning as a director or deputy director overseeing the analysis, design, development, procurement, and integration of IT solutions in large-scale complex projects.
Experience demonstrating proven skills and competencies related to leading teams, influencing change, managing relationships and responsiveness, and masterful communication. A consultant at this level has high interpersonal and leadership skills, and uses expertise, influence, and personal skills to ensure fulfillment of project tasking and deliverables in accordance with the approved proposal. Some examples of this include, but are not limited to, the following:
Program Manager on large multi-million-dollar programs
Project Manager on multiple (3+) projects simultaneously
Preferred Skills:
Cybersecurity knowledge or experience
Guidewire Project Manager
Information technology project manager job in New York, NY
Guidewire Project Manager
Location: New York City, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Conshohocken, PA; Charlotte, NC; Alpharetta, GA - Hybrid
Duration: 12+ Months with possible extensions
Must have skills:
• Commercial Insurance
• Guidewire ClaimCenter
• Guidewire PolicyCenter
• M&A Integration
Job description:
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
Role Responsibilities:
Project Leadership:
• Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
• Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
• Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
• Ensure performance of implementation vendor(s).
Stakeholder Management:
• Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
• Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
• Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
• Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
• Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
• Provide guidance and support to team members to achieve project goals.
Technical Oversight:
• Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
• Ensure data integrity, system interoperability, and security during migration processes.
• Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
• Manage project financials, ensuring costs are controlled and align with financial expectations.
• Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
• Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
• Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
Technical Qualifications:
• 8+ years of IT project management with a focus on M&A or IT integration projects
• Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
• Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
• Proven track record of managing large-scale IT integrations across multiple regions or business units
• 3+ years' experience within Commercial Insurance.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Experience using Project and Portfolio Management tools (e.g., MS Project)
• Proficiency in managing vendor relationships · Experience with change management and risk management strategies.