Scrum Master
Information technology project manager job in Oakland, CA
Job Title: Scrum Master
Duration: 9 Months
Pay Rate: $101.30/hr.
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.
Job Description:
We are seeking an experienced Scrum Master to support agile delivery of SAP S/4 HANA/SuccessFactors in a hybrid scaled Agile environment at a leading utility company. This is a high-impact role within a multi-year digital transformation program aiming to modernize core ERP systems for finance, supply chain, asset management, Human Resources, Enterprise Health and Safety.
Scrum Mastery & Agile Facilitation
Act as a servant leader for 1-2 cross-functional Agile teams (SAP functional, technical, and business).
Facilitate all standard Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
Foster a culture of continuous improvement and empirical delivery.
Hybrid Agile Governance
Navigate the tension between Agile team delivery and traditional PMO structures (stage gates, deliverables, RAID logs).
Support integration with waterfall-driven workstreams (e.g., data migration, testing, cutover).
Ensure team alignment to program increments and release plans in accordance with hybrid/agile governance.
Planning & Coordination
Collaborate with Product Owners, Business Analysts, System Integrator Partners and SAP consultants to maintain a clear and prioritized backlog.
Facilitate story refinement and sizing sessions (e.g., user stories, technical tasks, SAP-specific enhancements).
Coordinate dependencies, blockers, and risks across other SAP streams and legacy systems.
Agile Scaling Support
Participate in Agile ceremonies at scale (e.g., PI Planning, Scrum of Scrums, System Demos) if using SAFe or similar framework.
Interface with Release Train Engineers (RTEs), Solution Architects, and other Scrum Masters to synchronize team deliveries.
Contribute to Agile metrics and reporting dashboards (velocity, burndown, team health).
Tools & Technology
Use Jira (or similar) to manage team backlogs and progress.
Familiarity with SAP Activate methodology and integration points with Agile planning.
Coordinate with SAP functional leads (e.g., FI/CO, MM, PM, SD) and technical leads (e.g., Basis, ABAP, PI/PO).
IT Scrum Master
Information technology project manager job in Oakland, CA
Seeking an experienced Scrum Master to drive Agile delivery within a large-scale SAP S/4HANA digital transformation at a major utility company. The role supports cross-functional SAP teams across Finance, Supply Chain, Asset Management, HR, and EHS in a hybrid Agile environment.
Hourly Rate - $85.00/hr on W2 to $95.00/hr on W2
Key Responsibilities
Scrum Mastery & Agile Facilitation
Serve as a servant leader for 1-2 Agile teams (SAP functional, technical, business).
Lead all Scrum ceremonies (Daily Stand-up, Sprint Planning, Review, Retrospective).
Promote continuous improvement and empirical delivery.
Hybrid Agile Governance
Work across Agile + Waterfall structures (e.g., PMO stage gates, RAID logs).
Support coordination with Data Migration, Testing, Cutover workstreams.
Align team delivery with Program Increment (PI) plans and release timelines.
Planning & Coordination
Partner with Product Owners, BAs, SI partners, and SAP consultants on backlog prioritization.
Facilitate refinement/sizing for user stories, technical tasks, SAP enhancements.
Manage risks, blockers, and cross-stream dependencies.
Scaled Agile Support
Participate in PI Planning, Scrum of Scrums, System Demos, and other scaled ceremonies.
Synchronize with RTEs, Solution Architects, and other Scrum Masters.
Provide Agile metrics (velocity, burndown, team health) for dashboards.
Tools & Technology
Use Jira for backlog and sprint management; Confluence/MS Project for documentation.
Apply SAP Activate methodology within Agile workflows.
Coordinate with SAP FI/CO, MM, PM, SD, Basis, ABAP, PI/PO teams.
Required Qualifications
5+ years as a Scrum Master supporting enterprise Agile delivery.
Strong experience with SAP S/4HANA, SuccessFactors, or major ERP (ECC, Oracle, Workday).
Deep understanding of Scrum, Kanban, hybrid Agile, and structured PMO environments.
Experience with SAFe or scaled Agile frameworks.
Strong conflict resolution, facilitation, and coaching capability.
Proficiency with Jira, Confluence, MS Project (or equivalents).
Familiarity with SAP Activate and traditional SAP lifecycle phases.
Project Manager Scrum Master
Information technology project manager job in Oakland, CA
*LOCAL CANDIDATES ONLY* The role is hybrid with 3 days (Tues- Thurs) onsite at the OGO.
TOP THINGS:
- Scrum master experience on an ERP program or in an SAP Support organization
We are seeking an experienced Scrum Master to support agile delivery of SAP S/4HANA in a hybrid scaled Agile environment at a leading utility company. This is a high-impact role within a multi-year digital transformation program aiming to modernize core ERP systems for finance, supply chain, asset management, Human Resources, Enterprise Health and Safety
Key Responsibilities:
Scrum Mastery & Agile Facilitation
• Act as a servant leader for 1-2 cross-functional Agile teams (SAP functional, technical, and business).
• Facilitate all standard Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
• Foster a culture of continuous improvement and empirical delivery.
Hybrid Agile Governance
• Navigate the tension between Agile team delivery and traditional PMO structures (stage gates, deliverables, RAID logs).
• Support integration with waterfall-driven workstreams (e.g., data migration, testing, cutover).
• Ensure team alignment to program increments and release plans in accordance with hybrid/agile governance.
Planning & Coordination
• Collaborate with Product Owners, Business Analysts, System Integrator Partners and SAP consultants to maintain a clear and prioritized backlog.
• Facilitate story refinement and sizing sessions (e.g., user stories, technical tasks, SAP-specific enhancements).
• Coordinate dependencies, blockers, and risks across other SAP streams and legacy systems.
Agile Scaling Support
• Participate in Agile ceremonies at scale (e.g., PI Planning, Scrum of Scrums, System Demos) if using SAFe or similar framework.
• Interface with Release Train Engineers (RTEs), Solution Architects, and other Scrum Masters to synchronize team deliveries.
• Contribute to Agile metrics and reporting dashboards (velocity, burndown, team health).
Tools & Technology
• Use Jira (or similar) to manage team backlogs and progress.
• Familiarity with SAP Activate methodology and integration points with Agile planning.
• Coordinate with SAP functional leads (e.g., FI/CO, MM, PM, SD) and technical leads (e.g., Basis, ABAP, PI/PO).
Required Qualifications:
• 5+ years experience as a Scrum Master in enterprise-scale Agile delivery.
• Experience with SAP S/4HANA implementation or major ERP platforms (SAP ECC, Oracle, Workday, etc.).
• Strong understanding of Agile (Scrum, Kanban) and hybrid delivery models in a structured environment.
• Familiarity with SAP Activate methodology and traditional SAP project phases.
• Experience in scaled Agile frameworks (e.g., SAFe) and managing cross-team dependencies.
• Excellent facilitation, coaching, and conflict resolution skills.
• Must be proficient in Jira and proficient in other tools such as Confluence, MS Project, or equivalents
Thanks & Regards
Shaik Sadeq
Email: ********************
Technical Program Manager (Retail & eCommerce)
Information technology project manager job in Emeryville, CA
10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools
Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques:
Excellent communication skills with the ability to influence and lead others across all levels of the organization
Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stakeholders. Engage and energize the project teams to achieve ambitious goals.
Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities.
Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery.
Job Responsibilities
Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience
Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment
Excellent written and verbal communication skills and exceptional emotional intelligence
Ability to influence and empower people across a broad variety of job functions through your relationships
Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment
Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you
Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc.
What We Offer:
Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.
Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.
Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays.
GlobalLogic estimates the starting pay range for this role to be performed in Emeryville CA is 150K to 160K, and reflects base salary only. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.
About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Information Technology Operations Manager/Director
Information technology project manager job in San Francisco, CA
Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints.
This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus.
This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them.
Essential Responsibilities:
Lead, coach and develop a team
Manage multiple vendors, monitor invoicing, contracts, and SLAs
Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery
Maintain IT Operations operating and capital budget
Coordinate and ensure IT service maintenance while balancing system availability
Incident management (research, identify, track, and communicate incidents and problems within purview)
Establish and maintain proactive system and enterprise network monitoring
Identify key reports providing metrics for IT services (system availability, incident management, problem management)
Establish appropriate SLAs and metrics to measure and report regularly
Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
Work with vendors to determine “out-of-box” solutions where appropriate
Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users
Develop, test, and maintain a proven disaster recovery/business continuity planning solution
Work closely with Information Security expert(s) to insure security of enterprise
Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines
Requirements:
5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS
Strong technical proficiency with Microsoft Active Directory and related technologies
Strong technical proficiency with Microsoft 365
Proven tenure working to provide critical IT services
ITIL knowledge and experience a major plus
Experience and technical understanding of the following:
Data networking
Cloud Services
Microsoft Windows
Microsoft 365 Tenant Management
Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.)
Endpoint management
Data center operations
VoIP/UCaaS solutions
Virtual Desktop solutions
Information security
Networking, including WiFi and SD-WAN
VPN
Technical Program Manager, Supplier Quality
Information technology project manager job in Hayward, CA
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Hayward, CA.
Title: Technical Program Manager, Supplier Quality (contract)
Pay Rate: $104.50/hr (W-2)
Work Schedule: Hybrid; Monday to Friday from 8am-5pm
Job Description: Our client, an on-demand, autonomous ride-hailing company, is seeking a Technical Program Manager within the Supplier Quality Team to drive supplier quality metrics, support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) readiness . You will own strategic quality projects essential to scaling our suppliers and help with development and continuous improvement of key business applications such as Supplier Deviations, APQP & PPAP. Additionally, you will help support supplier approval to build & ship milestones. In this role , you will work cross-functionally with Supplier Quality, Corporate Quality, Engineering, Sourcing, Logistics, Manufacturing, & Business Applications. You will develop project schedules, identify milestones, flag risks, and clearly communicate ongoing progress to relevant stakeholders. You will ensure all groups understand their priorities and are coordinated, on track, and on budget.
Candidates should have proven technical skills in data and analysis that they can leverage to balance competing priorities and drive execution. Successful candidates can demonstrate intrinsic ownership of their projects while empowering their team in a dynamic environment. The ideal candidate is highly organized, data-driven, and experienced in managing complex technical programs. You take ownership of your work, communicate clearly, and help teams execute effectively in a fast-paced environment.
Responsibilities:
- Translate the top-down corporate strategy and milestones into detailed product road maps, timelines, dashboards, and deliverables
- Provide clear, well-structured, and concise communications tailored to the appropriate audience
- Effectively communicate project status, risks, and mitigation plans to stakeholders at all levels, from individual contributors to executive leadership
- Ensure project team understands what they need to deliver at all times, and define and manage processes and regular meetings
- Develop standard reports that concisely and effectively communicate program status, issues, risks, and accomplishments to key stakeholders
- Ensure problems are transparent and risks are identified and proactively mitigated
- Drive the development, implementation, and continuous improvement of business applications Deviations, APQP and PPAP
- Develop, track, and report on key quality metrics to identify systemic issues, measure supplier performance, and drive data-informed improvements
Required:
- B.S. degree or higher in an Engineering or Science discipline; Master's degree a plus
- 8-10 years of experience in program management or similar role
- Working-level knowledge of quality systems & methods, supply chain management, and manufacturing
- Proven track record in managing complex cross-functional projects
- Excellent communication, organizational and data analytic skills
Engagement Manager -Decision Science
Information technology project manager job in San Francisco, CA
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Information System Manager
Information technology project manager job in Santa Rosa, CA
PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required in order to be considered for ALL County recruitments.
Alameda County Public Health's Department is recruiting for temporary:
INFORMATION SYSTEMS MANAGER
$64.35-$82.13 Hourly
Alameda County Human Resource Services
TEMPORARY ASSIGNMENT POOL
***Temporary employees are not entitled to full County benefits.
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Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open.
*Assignments are expected to last approximately 12 months to 18 months depending on the need of the department.
Public Health's INFORMATION SYSTEMS
The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Department's efficiency and unity.
Major Unit components
Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents
Research new trends and technologies to improve efficiency of operations
Enhance and promote effective communication processes
Identify cost-effective means and alternative resources to provide services
Visit us to learn more about our program and services.
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THE POSITION
Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.
Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope.
THE IDEAL CANDIDATES
This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned.
ESSENTIAL DUTIES
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed.
Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications.
Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency.
Defines the scope of information system problems and goals and identifies data collection processes and procedures.
Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used.
Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance.
Meets with all providers and software vendors to evaluate new software products leveraging AI technology.
Supervises subordinate technical and professional staff involved in the development and support of applications.
Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals.
Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency.
Develop complex programs and applications for information systems.
INFORMATION SYSTEMS MANAGER
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(Click above for comprehensive job description and additional qualifications.)
MINIMUM QUALIFICATIONS
Education:
Possession of a Bachelor's degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.
AND
Experience:
The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff.
OR II
HOW TO APPLY
An Alameda County application is required to be considered for this recruitment.
Please email the Job Application, resume and a cover letter to:
Tyler Clark, (*********************)
Alameda County's job application template is available online on Alameda County's Online Employment Center at
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NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address above.
Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
Lead IT Technician
Information technology project manager job in Vallejo, CA
POSITION DESCRIPTION: is not intended to cover every work assignment a position may have. Rather, they cover the broad responsibilities of the position.
SPECIFIC RESPONSIBILITIES:
· Assists IT Support Technicians with escalated situations and more complex issues.
· Creates and deploys images for computers; oversees computer lab replacement projects; builds custom images for lab area installs; verifies software license compliance.
· Communicates with vendors as needed to identify and resolve technical issues.
· Leads and provides end-user training in the proper use of deployed technology, helping ensure end users are aware of available technologies and how to obtain support for all information technology services.
· Assists with set up of video-conferencing equipment for meetings and events, demonstrates the operation of same.
· Installs, configures, patches, upgrades, and maintains computer operating systems and application software while ensuring compliance with defined requirements and compatibility with the network before release to users; analyzes computer and software needs for future expansions.
· Works collaboratively with staff to identify and implement standards for campus-specific technology support such as average response time, end-user satisfaction, and number of problems resolved within a given period; develops best practices and fosters a continuous improvement of support services.
· Maintains detailed inventory records of hardware, software and computer-related equipment using asset tracking and management systems; disposes of obsolete assets following established procedures.
· Assists with forecasting the established replacement cycle for upgrading desktop, laptop, printer, and related technologies; maintains proper hardware replacement planning information.
· Performs minor repairs and replaces parts on technology-related equipment; tracks and ensures compliance of equipment warranties and maintains related documentation for departmental workflow and warranty claims, as necessary.
· May function as lead for hardware and software procurement, licensing compliance and special projects that span multiple divisions or are University wide; provides input and recommendations on hardware specifications required to meet the computing needs of end users; obtains bids and quotes for software and other computer-related purchases.
· Creates and maintains a variety of documents including configuration information, installation proce- dures, standard user instructions.
· Participates in professional development activities and encourages these for the rest of the team.
OTHER DUTIES
· Attends various meetings and may serve on committees and task forces.
· Remains aware of rapidly changing technologies and trends in hardware and software support, troubleshooting and automation technologies.
· May install mounts, speakers or other technology that requires use of hand tools, ladders and safety practices when working near electricity and mounting from ceilings.
· May provide audio-visual support in classrooms and at events including classroom installations.
· Performs related duties as assigned.}
QUALIFICATION(S):
· An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience.
· Experience in an information systems environment similar in size and complexity to that of the University is preferred.
· Effective organizational skills to manage concurrent assignments, priorities, and projects in a demanding higher-education environment.
· Experience with higher education or classroom technology IT support.
· Ability to develop and maintain professional relationships with campus stakeholders, vendors, and co workers.
· Maintain a customer-focused attitude dedicated to helping the institution meet its strategic objectives.
CORE COMPETENCIES:
Knowledge, Skills, and Abilities:
Knowledge of:
· Extensive knowledge of desktop hardware, software, and peripherals.
· University or campus help desk functions, policies, and procedures (Service Now experience preferred)
· Advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment, and various network connections.
· Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures.
· Knowledge of tools used to build and deploy computer system images (KACE experience preferred)
· Tools, equipment, and safety practices used in maintenance and repair of computers and peripheral equipment.
· General knowledge of voice, video, storage, and data networks.
· Security best practices to ensure protection against potential threats such as viruses, malware, and spam.
· Effective customer service practices and etiquette
· Current trends and developments in computer and network technology.
· Documentation procedures and recordkeeping and report preparation techniques.
· Methods and practices of developing and providing user training.
· Proper English usage including grammar, spelling, and punctuation.
· Safety policies and work practices applicable to the work being performed.
· Principles and practices of employee work guidance and direction.
· Personnel Commission Rules, Administrative Regulations, Human Resources procedures.
Skills and Abilities to:
· Triage and direct high-volume work-ticket requests.
· Troubleshoot, diagnose, and resolve complex and sometimes ambiguous computer software and network connectivity problems and failures.
· Utilize diagnostic test procedures and equipment.
· Provide prompt and appropriate technical support service to both end users and support team members.
· Obtain accurate and complete information from end users, in person and by telephone, to identify needs and problems and develop responses and solutions.
· Maintain accurate inventory of computer hardware and software components.
· Write instructions in a manner that can be understood by end users with diverse levels of computer literacy.
· Prepare clear, concise, and accurate systems documentation and reports of work performed.
· Analyze problems, evaluate solutions, and recommend or adopt effective courses of action in accordance with established policies and procedures.
· Set priorities and exercise sound judgment within areas of responsibility.
· Understand, interpret, explain, and apply policies and procedures.
· Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
· Communicate effectively, both orally and in writing.
· Understand and follow written and oral instructions.
· Operate a computer and use standard business software applications.
· Establish and maintain effective working relationships with all those encountered in the course of work.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
A valid California driver's license and the ability to maintain insurability under the University's vehicle insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral
communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with University managers, staff, the public and others encountered in the course of work.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs.
The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
Distinguishing Characteristics
Lead IT Technician is distinguished from the IT Support Technician role by the former's responsibility providing and leading work direction and guidance to the IT Support Technicians in addition to performing duties emphasizing advanced user and system/network technical support.
Technical Project Manager
Information technology project manager job in San Francisco, CA
Technical Project Manager - Network Deployments
Salary: $100,000 - $158,000 + Benefits
CRG are partnering with our client to recruit a number of Technical Project Managers to support large-scale network deployment operations.
We're looking for hands-on technical PMs with a strong foundation in network engineering and design, who can work closely with internal technical teams and customers to architect and deliver complex systems and network projects.
Please note to be considered for this role you must come from a Network Engineering background.
Key Skills & Experience:
Proven background in Project Management within network deployments
Experience managing complex or high-volume technical projects
Exposure to deploying physical technology products (e.g. hardware rollouts, data center equipment, or network infrastructure)
Previous experience in network engineering or design
You'll be joining a high-performing team driving the rollout of next-generation infrastructure, with strong opportunities for professional growth and long-term career progression.
If this sounds like you - send your updated resume to CRG Recruitment for review today!
Salesforce Technical project manager
Information technology project manager job in San Francisco, CA
ROLE: Salesforce Technical project manager
Duration: 1 year
Details:
Candidate should have strong prior engineering background and background working with engineering teams'
Expertise with Jira & Atlassian required
Must have need high familiarity with Salesforce projects as well as data enrichment project's ability to handle multiple customers simultaneously.
Technical Project/ Program Manager
Information technology project manager job in Emeryville, CA
10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools
Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques:
Excellent communication skills with the ability to influence and lead others across all levels of the organization
Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stake holders. Engage and energize the project teams to achieve ambitious goals.
Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities.
Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery.
Required skils:
Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience
Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment
Excellent written and verbal communication skills and exceptional emotional intelligence
Ability to influence and empower people across a broad variety of job functions through your relationships
Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment
Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you
Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc.
Business Systems Product Manager
Information technology project manager job in Elk Grove, CA
This is a direct hire opportunity and hybrid to Elk Grove, CA
Product experience is required.
Microsoft Dynamics experience is required.
Responsibilities - Other duties may be assigned:
· Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.).
· Work directly with internal customers to perform discovery and requirements gathering activities.
· Write epics and user stories and prioritize backlog based on product strategy and vision.
o Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc.
· Work with internal customers and technology teams to gather and analyze internal product feedback.
o Document and analyze product feedback for defects to be remediated and new functionality to be developed.
· Collaborate with the Business leadership to assess, determine and document product development priorities.
· Drive the delivery of valuable, usable and feasible solutions.
o Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business.
· Set the vision for product development and create product roadmaps.
· Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization.
o Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality.
· Partner with 3rd parties to extend product offerings.
· Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes.
· Act as a scrum Product Owner in absence of a formal Product Owner.
· Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization.
· Help define product KPIs and participate in the monitoring and reporting of the data.
· Attend release sessions and provide Go/No-Go decision within the process.
· Perform Business Analyst responsibilities in absence of an assigned Business Analyst.
Position Requirements:
· BA/BS Bachelor's Degree
· 3+ years of professional experience in Product Management or Product Development
· 2+ years of managing cross-functional teams
· Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements
· Professional Agile experience, including story writing and backlog prioritization/management
· Excellent communication and presentation skills
· Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus
SAP Program Manager
Information technology project manager job in Oakland, CA
Job Title: SAP Program Manager
Strong experience with SAP Hana, BOBJ & BO etc.
Direct project planning (scope, schedule, and budget), product feature initiation, project execution, and project closure by adhering to Client's IT PMO standards and processes.
Provide insight and guidance to analysis, estimation, design, evaluation, demonstration, construction, and implementation for multiple concurrent initiative solutions with medium or high complexity. Ensures outcomes satisfy business requirements and project deliverables meet quality targets.
Coordinate cross-functional discussions to understand overall strategy and ensure alignment of roadmaps and solutions
Handle all responsibilities include dealing with the vendors, helping negotiate Statements of Work, ensuring that the vendors provide quality goods and services, handling various other related tasks/milestones and invoice payments.
Lead project schedule and budget including cost plans, invoices, unit estimates, and work orders.
Proactively and independently handle project risks and issues against project scope, timeline, and budget.
Conduct and participate in regularly scheduled project team meetings and Sponsor updates to provide general status on project deliverables, milestones, and overall project work.
Projects may be both Waterfall and Agile.
PAL PMP Project Manager
Information technology project manager job in Sacramento, CA
PAL PMP Project Manager
Role: Remote Contract
Hourly Rate: $65.00w2
High Level Tasks and Roles/ Responsibilities
Project Integration Management
1. Direct and manage workstream efforts.
2. Oversee all project stakeholders and staff.
3. Assist in creating and/or updating project charter and project plans.
4. Update Project Status Report.
5. Update PAL Senior PMs with information for required PAL documents.
6. Preparing for upcoming activities within the workstream:
a. Obtaining authorization from stakeholders;
b. Analyzing and presenting business needs and feasibility to stakeholders.
Project Scope and Change Management
Validate and control scope through:
1. Requirement traceability and scope variance reporting.
2. Performing integrated change control.
3. Conducting change configuration tasks.
4. Delivering Monthly Reports as stated of proposed changes that impact the scope.
Overseeing Project Risk and Issue Management
1. Identify and mitigate risks and assist in updating Risk Register.
2. Manage risk response planning.
3. Assist in the creation of tools for the management and resolution of issues.
4. Conduct meetings as needed to ensure any impediments are resolved expeditiously.5.
Prepare Risk Mitigation Plan to include suggestions on how to mitigate risks.
5. Update Project Status Report.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
The Company will consider qualified applicants with arrest and conviction records.
Salesforce Project Manager
Information technology project manager job in San Francisco, CA
About GSPANN
Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1400 employees globally, we offer the intimacy of a boutique consultancy with capabilities of a large IT services firm.
Location- South San Francisco, CA (3 Days Onsite) / Locals Only
Job Type-Long Term Contract
Qualification and Experience
• Project Management (PMP Certification is a Hugh Plus)
• Solutioning/Delivery Experience with Salesforce platform
• Customer/Stakeholder Management
• Onsite/Offshore Management
• Running Sprint Meeting
Functional Skills
• Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud.
• Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus.
• Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions.
• Ability to map business processes to Salesforce capabilities.
• Familiarity with Salesforce data models, automation (Flows), permissions/security.
Project Management Skills
• Agile/Scrum experience (many Salesforce teams use Agile).
• Strong documentation, prioritization, risk management.
• Vendor and partner management.
Technical Awareness (not necessarily hands-on)
• Salesforce platform architecture basics.
• API/integration concepts (MuleSoft, REST APIs, ETL tools).
• Data migration methodology.
Soft Skills
• Communication across business and IT.
• Influencing without authority.
• Executive stakeholder management.
Working at GSPANN
GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry.
The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.
Project Manager
Information technology project manager job in San Francisco, CA
Job Title: Project Manager - CCTV Project Management Services
Job Type: Contract (Full-Time)
We are seeking an organized and proactive Project Manager to oversee a CCTV project for a regional public agency in the Bay Area area. This full-time, onsite contract role involves managing internal teams, stakeholders, and subcontractors to ensure projects are delivered on time, on budget, and to scope.
Responsibilities:
Serve as the primary point of contact throughout the project lifecycle.
Lead project planning, kickoffs, task assignments, and status meetings.
Oversee deployment, upgrade, and integration of CCTV infrastructure.
Manage subcontractor deliverables, timelines, and documentation.
Coordinate design submittals, schedule adjustments, change orders, and risk mitigation.
Ensure compliance with operational, safety, and data security standards.
Track and report project milestones and key metrics.
Support contract administration, invoicing, and close-out processes.
Requirements:
Bachelor's degree in Engineering, IT, Project Management, or related field.
2+ years of project management experience, ideally in transit, public infrastructure, or security systems.
Experience managing CCTV, access control, or public safety system projects.
Familiarity with government/public sector compliance and contract requirements.
Proficiency with project management tools (e.g., Microsoft Project, Monday.com, Asana).
Strong leadership, communication, and stakeholder management skills.
Preferred:
Experience working with public sector or regional transit agencies.
Understanding of surveillance systems, data storage, and video monitoring.
Ability to manage both field and remote technical teams.
Technical Program Manager
Information technology project manager job in Emeryville, CA
Role - Technical Program Manager (Retail & eCommerce)
note: Must have a Retail or e-commerce background.
Requirements
10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools
Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques:
Excellent communication skills with the ability to influence and lead others across all levels of the organization
Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stake holders. Engage and energize the project teams to achieve ambitious goals.
Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities.
Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery.
Job responsibilities
Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience
Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment
Excellent written and verbal communication skills and exceptional emotional intelligence
Ability to influence and empower people across a broad variety of job functions through your relationships
Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment
Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you
Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc.
"Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."
Information System Manager
Information technology project manager job in San Francisco, CA
PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required in order to be considered for ALL County recruitments.
Alameda County Public Health's Department is recruiting for temporary:
INFORMATION SYSTEMS MANAGER
$64.35-$82.13 Hourly
Alameda County Human Resource Services
TEMPORARY ASSIGNMENT POOL
***Temporary employees are not entitled to full County benefits.
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Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open.
*Assignments are expected to last approximately 12 months to 18 months depending on the need of the department.
Public Health's INFORMATION SYSTEMS
The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Department's efficiency and unity.
Major Unit components
Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents
Research new trends and technologies to improve efficiency of operations
Enhance and promote effective communication processes
Identify cost-effective means and alternative resources to provide services
Visit us to learn more about our program and services.
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THE POSITION
Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.
Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope.
THE IDEAL CANDIDATES
This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned.
ESSENTIAL DUTIES
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed.
Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications.
Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency.
Defines the scope of information system problems and goals and identifies data collection processes and procedures.
Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used.
Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance.
Meets with all providers and software vendors to evaluate new software products leveraging AI technology.
Supervises subordinate technical and professional staff involved in the development and support of applications.
Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals.
Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency.
Develop complex programs and applications for information systems.
INFORMATION SYSTEMS MANAGER
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(Click above for comprehensive job description and additional qualifications.)
MINIMUM QUALIFICATIONS
Education:
Possession of a Bachelor's degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.
AND
Experience:
The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff.
OR II
HOW TO APPLY
An Alameda County application is required to be considered for this recruitment.
Please email the Job Application, resume and a cover letter to:
Tyler Clark, (*********************)
Alameda County's job application template is available online on Alameda County's Online Employment Center at
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NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address above.
Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
Business Systems Product Manager
Information technology project manager job in Elk Grove, CA
3 days a week on-site
About the Role
We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience.
Responsibilities
Own the product lifecycle for internal business systems, from discovery through delivery and iteration.
Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications.
Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements.
Prioritize and manage the product backlog in alignment with strategic goals.
Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation.
Collaborate with business leadership to define product roadmaps and development priorities.
Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives.
Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership.
Support product launch activities including demos, training, and support enablement.
Partner with third-party vendors to expand product capabilities.
Define and monitor product KPIs to measure success and inform future development.
Provide go/no-go decisions during release cycles.
Step in as a Business Analyst when needed to support project execution.
Minimum Qualifications
Bachelor's degree in a relevant field.
3+ years of experience in product management or product development.
2+ years of experience leading cross-functional teams.
Proven ability to conduct discovery sessions and translate insights into actionable requirements.
Hands-on experience with Agile methodologies, including backlog grooming and story writing.
Strong communication and presentation skills.
Preferred Qualifications
Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal.
Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures.
Salary Target: $115-125k base + bonus