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Information technology quality assurance manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Bipin Prabhakar,

Matthew Liotine Ph.D.

Below we've compiled a list of the most critical information technology quality assurance manager skills. We ranked the top skills for information technology quality assurance managers based on the percentage of resumes they appeared on. For example, 13.8% of information technology quality assurance manager resumes contained computer system as a skill. Continue reading to find out what skills an information technology quality assurance manager needs to be successful in the workplace.

15 information technology quality assurance manager skills for your resume and career

1. Computer System

Here's how information technology quality assurance managers use computer system:

Executed vulnerability scans on over 10,000 computer systems which resulted in the remediation of thousands of known exploits across the organization.
Developed and maintained information security practices for 4.5K users and 2.6K computer systems.

2. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how information technology quality assurance managers use qa:

Introduced cross-training of QA and Development engineers resulting in increased early identification of defects and decreasing overall number of defects.
Participated in QA aspects of application development project planning and budgeting process.

3. Data Integrity

Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.

Here's how information technology quality assurance managers use data integrity:

Perform weekly system auditing, certification/decertification of systems; data integrity/information assurance investigations on all related activity.
Carried out 3 Information Security Officer Inspections, identified 20 faulty practices, and successfully protected data integrity.

4. CAPA

Here's how information technology quality assurance managers use capa:

Managed CAPA training and certification program, implementing consistent process application and skill development to ensure global regulatory compliance.
Performed all statistical analysis and presented CAPA assignment and lead development and fine tuning of annual measurable Quality Objectives.

5. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how information technology quality assurance managers use fda:

Interfaced directly with FDA in formulating regulatory procedures for newly tested medical devices and subsequent reporting procedures and format.
Redesigned QA job responsibilities, increasing oversight of critical manufacturing process and fulfilling FDA commitment without increasing head count.

6. ACAS

Here's how information technology quality assurance managers use acas:

Review and tacking of all ACAS scans.

7. Remedy

Here's how information technology quality assurance managers use remedy:

Created, managed and tracked trouble tickets through Remedy ticketing system.

8. Security Policies

Here's how information technology quality assurance managers use security policies:

Handled security incidents by providing solutions to specific incidents and documented all actions taken, updating security policies if necessary.
Identified non compliance with regulatory requirements on the company's Information Security policies and proposed corrective action plan.

9. Network Security

Here's how information technology quality assurance managers use network security:

Developed and supervised the execution of network security training for subordinate units.
Coordinated with the firewall operators on all required network security updates.

10. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how information technology quality assurance managers use r:

Compete National Board Data reports A and R code stamps Assumed managerial duties upon reassignment of the Manager
Performed NBIC R Stamp inspection for approval and filing to the State Board.

11. Accreditation Process

Here's how information technology quality assurance managers use accreditation process:

Participated in DIACAP certification & accreditation process with Defense Dept.
Tracked the Certification and Accreditation process for communication and network systems for subordinate units.

12. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how information technology quality assurance managers use windows:

Installed more than 100 computers with Windows XP, Windows 7 Operating System, commercial over-the-counter, and/or government over-the-counter software.
Installed & upgraded Windows Vista / 7, MS Office 2007, and unit/DoD software programs.

13. Servers

Servers are computers or systems that provide services to other computers known as clients connected to them via a network. The services can range from data, resources, programs, or any other service that has to do with computing and computers.

It may also refer to someone at a restaurants that delivers the food to patrons from the kitchen.

Here's how information technology quality assurance managers use servers:

Managed the provisioning of the hardware and software for virtual servers and personal computers.
Ensured enterprise proxy servers were backed up daily and were correctly configured.

14. Workstations

Here's how information technology quality assurance managers use workstations:

Assisted in the migration of workstations and users from one domain to another while being in Iraq.
Applied and push patches to ensure workstations are IAVM compliant.

15. Regression

Here's how information technology quality assurance managers use regression:

Lead and participate in all aspects of testing - functional, regression, end-to-end testing.

What skills help Information Technology Quality Assurance Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information technology quality assurance manager resumes?

Bipin Prabhakar

Chairperson, Information Systems Graduate Programs, Clinical Professor, Fettig/Whirlpool Faculty Fellow, Indiana University

Skills by themselves on resumes do not provide enough information for the reviewer to assess a candidate. The resume has to showcase the actual capabilities rather than just listing skills. What can you actually do with the listed skill? With that said, deep skills in software development, data science and AI or the broad set of skills required to enable digital transformation will be in demand. Digital transformation requires skills in business analysis, business process and process design, technologies such as next generation ERP systems, AI and ML, cloud architectures and platforms and business analytics.

What information technology quality assurance manager skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young information technology quality assurance managers need?

Peter Dordal Ph.D.

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

Do you want to know more?

List of information technology quality assurance manager skills to add to your resume

The most important skills for an information technology quality assurance manager resume and required skills for an information technology quality assurance manager to have include:

Computer System
QA
Data Integrity
CAPA
FDA
ACAS
Remedy
Security Policies
Network Security
R
Accreditation Process
Windows

Servers
Workstations
Regression
Accreditation Packages
Retina
Security Audits
Linux
Disa
Test Cases
Disk
Management System
DMS

Qa Testing
PKI
SQL
Patch Management
ISO
STIG
User Accounts
FISMA
Continuous Improvement
Assurance Vulnerability Alerts
IAVA
Process Improvement

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Information Technology Quality Assurance Manager Skills

Updated January 8, 2025

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