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Information technology senior analyst skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Dale Musser Ph.D.,

Michael McLaughlin

Below we've compiled a list of the most critical information technology senior analyst skills. We ranked the top skills for information technology senior analysts based on the percentage of resumes they appeared on. For example, 9.2% of information technology senior analyst resumes contained project management as a skill. Continue reading to find out what skills an information technology senior analyst needs to be successful in the workplace.

15 information technology senior analyst skills for your resume and career

1. Project Management

Here's how information technology senior analysts use project management:

Collaborated with key stakeholders to jointly direct large-scale technology initiatives using Agile/Scrum methodologies as a member of the Project Management Office.
Core Competencies* Data Analysis* System Monitoring* Key Client Relations* Troubleshooting* Problem Solving* Leadership and Motivation* Scheduling* Project Management* Agile Work Methodology

2. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how information technology senior analysts use infrastructure:

Upgraded server infrastructure disaster recovery plans with standardized backup and restore protocols across all servers with regularly scheduled compliance reviews.
Ensured and successfully applied the enterprise architecture approach to IT system management by administering iterative requirements for infrastructure integration.

3. SOX

Here's how information technology senior analysts use sox:

Worked with IT Process owners to modify existing processes and where applicable, design new processes to achieve SOX compliance objectives.
Provide SOX and compliance expertise and consulting to support of Regional SOX audits, the application development teams and other units.

4. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how information technology senior analysts use java:

Gained expertise in Java/J2EE programming to convert older client-server and mainframe applications to web applications.
Developed general Java applets/applications for possible GUI conversion.

5. Process Improvement

Here's how information technology senior analysts use process improvement:

Identified information technology control gaps and/or process improvement opportunities, assisted in development of remediation plans and conducted validation reviews.
Provide process improvement recommendations to department directors and coordinate with development team to ensure business requirements delivered per Stakeholders expectations.

6. Business Processes

Here's how information technology senior analysts use business processes:

Evaluated functional business requirements, business processes, and legacy system functionality to provide more robust hardware and streamlining software applications.
Analyzed business processes and gathered information for improvements or creating IT specifications for new software solutions / modifications.

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7. ITIL

Here's how information technology senior analysts use itil:

Developed Remedy Incident Management application adhering to ITIL.
Provide 24/7 support to call center sites (US and International) following ITIL principles and company change management processes.

8. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information technology senior analysts use troubleshoot:

Consolidate multiple systems and troubleshoot associated LAN software and hardware configurations across wide area and satellite networks.
Coordinated with internal groups and outside organizations to troubleshoot issues impacting applications and customers.

9. Data Analysis

Here's how information technology senior analysts use data analysis:

Provided relevant and actionable data analysis and testing environment knowledge to support the recommended action plans.
Modified existing data analysis and models as distributed computing workload was transferred to central computing group.

10. SDLC

Here's how information technology senior analysts use sdlc:

Developed and maintained system documentation as required by SDLC standards.
Plan, schedule, implement and document changes in accordance with core SDLC and Change Advisory Board (CAB) processes.

11. Strong Analytical

Here's how information technology senior analysts use strong analytical:

Utilize strong analytical skills to troubleshoot and research functional errors Translated technical specifications into detailed product requirements.
Applied strong analytical skills including structured analysis, data modeling and information engineering techniques.

12. SQL Server

Here's how information technology senior analysts use sql server:

Developed Alarm Management reports using SQL Server Reporting Services.
Light SQL server performance/database troubleshooting.

13. Strong Problem-Solving

Here's how information technology senior analysts use strong problem-solving:

Have Strong problem-solving and analytical abilities to provide quick and accurate resolution during production issues.

14. SharePoint

Here's how information technology senior analysts use sharepoint:

Saved the company millions of dollars by converting custom web applications to standardized electronic forms feeding into SharePoint or databases.
Led the implementation of a new project status-reporting tool developed in SharePoint, which standardized reporting throughout the Technology Division.

15. HIPAA

Here's how information technology senior analysts use hipaa:

Reviewed and tested security controls within HR department and employee benefits division to ensure privacy in accordance to HIPAA regulations.
Developed and documented HIPAA Security Policies and Standards per regulatory compliance using NIST SP800 series and industry best practices.

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What skills help Information Technology Senior Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information technology senior analyst resumes?

Dale Musser Ph.D.

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What soft skills should all information technology senior analysts possess?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to work well with people.

What hard/technical skills are most important for information technology senior analysts?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

Solid understanding of the technology stack (from desktops to cloud), including at least one programming language at certification level and object-oriented design skills that include exclusivity, patterns, and data design both in relational and document databases.

What information technology senior analyst skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young information technology senior analysts need?

Peter Dordal Ph.D.

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

Do you want to know more?

List of information technology senior analyst skills to add to your resume

The most important skills for an information technology senior analyst resume and required skills for an information technology senior analyst to have include:

Project Management
Infrastructure
SOX
Java
Process Improvement
Business Processes
ITIL
Troubleshoot
Data Analysis
SDLC
Strong Analytical
SQL Server
Strong Problem-Solving
SharePoint
HIPAA
PCI

Technical Support
Emerging Technologies
Application Development
Test Cases
Visio
BI
QA
Excellent Interpersonal
Scrum
Linux
HR
Management System
Visualization
Client Facing
ERP
Azure

Unix
Functional Specifications
Technical Specifications
ETL
Test Scripts
Sarbanes-Oxley
Business Analysts
Cloud Computing
SME
User Acceptance
Regression
PC
SAN
Data Warehouse
IP
Ongoing Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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