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  • Product Support Specialist

    Apex Placement & Consulting

    Information technology specialist job in Albany, NY

    Ready to build relationships, solve problems, and make an impact every day? APEX is seeking a motivated and hardworking Product Support Specialist to join our clients Customer Service Center. APEX Placement and Consulting has partnered with an exciting company in Albany, NY looking for a Product Support Specialist to support their Customer Service Center. In this role, you'll work closely with customers to maintain strong relationships, identify new business opportunities, and support their machine parts offerings-all while delivering exceptional service in a fast-paced environment. Keep reading for more details! What's in it for you: 8am to 4pm Competitive hourly rate at $50k-$70k depending on experience Direct Hire Medical, Dental and Vision 401K Paid vacation/holiday Profit Sharing What your day will look like: Serve as the primary point of contact for customers, delivering support and assistance through phone, email, and in-person interactions. Respond to customer questions, resolve concerns, and provide clear information about products and services in a professional and courteous manner. Prepare quotes, process orders, and coordinate equipment deliveries accurately and efficiently. Work closely with internal teams to address customer issues, escalate complex matters when needed, and ensure timely resolution. What we are looking for: Associate's degree or a minimum of two years of experience in customer service, sales, or a related role. Strong customer service skills with a focus on professionalism and responsiveness. Excellent verbal and written communication abilities. Capable of understanding customer needs and recommending effective solutions. Well-organized with the ability to manage priorities, handle multiple tasks, and meet deadlines. Comfortable working independently as well as collaborating within a team environment. Flexible and adaptable in a fast-paced, changing environment; takes initiative, remains accountable, and works proactively. Prior sales experience preferred, particularly within manufacturing or automotive parts industries. Technical or mechanical aptitude is a plus. At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.
    $50k-70k yearly 3d ago
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  • Product Support Specialist

    Garnet River 3.3company rating

    Information technology specialist job in Saratoga Springs, NY

    We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
    $20-25 hourly 3d ago
  • Imaging & Deployment Technician

    Teksystems 4.4company rating

    Information technology specialist job in Albany, NY

    *This role is PROJECT based and 14 weeks long from February 2nd - May 8th, 2026 and is fully onsite. This person needs prior imaging/refresh/deployment experience and will be the sole tech onsite in Albany, NY*. *You will be working in a hospital setting so drug (no THC), **bg**, and full medicals are required.* *Description* We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of the Visage cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. *Key Responsibilities:* * Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration. * Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs. * Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.). * Troubleshoot and resolve technical issues during installation and post-deployment support. * Document workstation configurations, deployment status, and asset tracking in accordance with project standards. * Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing. * Assist in the imaging and configuration of computers and workstations to support the new environment. * Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness. * Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations. * Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers). * Conduct quality assurance checks to ensure systems meet performance and security standards. *Skills* Imaging, Deployment, Windows, health care, application support, Sccm, Hardware, Desktop, Troubleshooting, Customer service *Additional Skills & Qualifications* Nontechnical skills will be key critical to this role. This implementation is currently the #1 priority (with the most amount of spend attached) for the overall organization at Trinity Health. This is a high visibility project that could lead to more opportunities for individuals who perform well. Consultants should be dressed professionally onsite and will be working directly with clinical staff within the hospital walls, so customer service will be key critical. *Job Type & Location*This is a Contract position based out of Albany, NY. *Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Albany,NY. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $33-33 hourly 6d ago
  • Desk side Support

    Artech Information System 4.8company rating

    Information technology specialist job in Albany, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Profile : Desk side Support Location : Albany, NY 12203 Duration: 12+ months with a possible extension of 4 years Job Duties: · Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues. · Deployment of systems to new users. · Migration of users from existing systems to new hardware including setup of the image and all standard applications. · System Administration tasks on systems that are part of the support requirement. · This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews. Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill: · Experience in a corporate deskside environment. 2+ years. · Windows 7/Windows 10, 4 yrs · Hardware troubleshooting experience, 4 yrs · Understanding of system backup and recovery methodologies and their implementation 2 yrs. · Candidates must be team members comfortable in multi-company organization. · Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner. · Other: Strong verbal and written communication skills required. Additional Information For more information, Please contact Shubham ************
    $65k-99k yearly est. 60d+ ago
  • Technical Support Specialist / Onboarding, Reporting

    360 It Professionals 3.6company rating

    Information technology specialist job in Albany, NY

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..
    $50k-80k yearly est. 60d+ ago
  • HBITS 07-14539 IT Specialist - Expert

    Knowledge Builders 3.6company rating

    Information technology specialist job in Albany, NY

    Job Description Project/Program: will assist in the supporting of Commercial Off The Shelf (COTS) software Day-to-Day Tasks: Duties may include: • Provide local agency support for the Spectrum Justice System (SJS) RMS application. • Installing, upgrading, and/or patching of COTS software, both on a Server and Client machines. • Troubleshooting existing COTS software issues. • Troubleshooting Server issues. • Troubleshooting Network issues. • Troubleshooting File system issues. • Troubleshooting Database connectivity issues. • Assist with System Architecture and Design. Mandatory Qualification: IT Specialist - Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Expert - 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. Requested Qualifications: - 84 months experience Installing, Upgrading, Patching, and Troubleshooting Server based Software Products. - 84 months experience in supporting Server Operating Systems. - 84 months experience in Web Server administration. - 84 months experience in Network troubleshooting. - 84 months experience in Database client installation and configuration. - 84 months experience in Security Principals. - 84 months experience in System Architecture and Design. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.
    $69k-97k yearly est. 12d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Albany, NY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $63k-88k yearly est. 9d ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Information technology specialist job in Albany, NY

    Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $124.9k-169.5k yearly 60d+ ago
  • Computer Science IT Lab Technician

    University at Albany 4.3company rating

    Information technology specialist job in Albany, NY

    The Department of Computer Science is seeking an IT Lab Technician to support teaching and research initiatives. This position is responsible for managing computing infrastructure across Macintosh, Linux, and Windows platforms, including software and hardware installation, maintenance, and technical support. Additional responsibilities include managing equipment acquisition and surplus, training staff and teaching assistants, and serving as the department's primary liaison with university Information Technology Services. This role requires an individual who stays current with emerging IT trends and best practices to enhance lab operations and support the department's academic and research mission. Primary Responsibilities: * Installing, configuring, maintaining, and upgrading software and hardware systems for teaching and research on Macintoshes, Linux, and Windows platforms. * Providing technical support to students, faculty, and staff. * Maintaining lab intra-net services, including interfacing with university ITS. * Setting up educational and research computing laboratories, including capstone courses, GTA labs, and learning labs. * Training and directing the work of teaching and student assistants associated with computing laboratories. * Training staff and faculty on software systems. Installing new software for staff and faculty. * Applying patches and upgrades when necessary. * Advising faculty on equipment purchases. * Preparing requisitions for and maintaining new and existing computing equipment; maintaining warranty, service and repair records; performing quality checks on newly delivered equipment to ensure proper operation. * Developing and maintaining system documentation. * Surplus old and outdated computing equipment. * Interfacing the department's IT infrastructure with the university and liaising with the university Information Technology Services Department. * Complete and maintain accurate records and all necessary documentation associated with acquisition, surplus, and retirement of computer systems and peripherals. * Liaison with the IT group and keep the College notified of University wide initiatives. Represent CNSE and its IT needs. * Represent CNSE at meetings and bring relevant IT issues and initiatives to the College's attention. Be the primary point of contact between ITS and CNSE. * Maintain currency with best practices and current and emerging trends in the IT industry; leverage this knowledge to improve operations and performance across all platforms, the College, for all computers and computer-based equipment. * Other reasonable duties as assigned Job Requirements: * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms Requirements: Minimum Qualifications: * Bachelor's degree in information technology or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization. * 2 to 3 years of experience in the IT field * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with cloud-based infrastructure architecture and deployment. * Experience with creating and managing virtual machines. Additional Information: Professional Rank and Salary Grade: SL-3, $62,000-$65,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. A review of applications will start on March 10, 2025 and the search will remain open until the position is filled.
    $62k-65k yearly 17d ago
  • IT Support Specialist, Trading Floor

    Ripple 4.4company rating

    Information technology specialist job in Day, NY

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations! WHAT YOU'LL DO: Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats. Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading. Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence. Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware. Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.). Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications. Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship. WHAT YOU'LL BRING: 8+ years of direct experience providing technical support to Front Office trading desks. In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems. Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.). Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows. Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous. Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly. Series 99 certification or an equivalent credential is a plus. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range$96,000-$115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
    $96k-115k yearly Auto-Apply 8d ago
  • Information Technology Internships - Summer 2026

    Clough, Harbour & Associates, LLP

    Information technology specialist job in Albany, NY

    Join Us: Finding a better way. It's what we do, in creating solutions, helping people, and improving our world. Imagine yourself at CHA, tackling some of the world's most critical challenges - around clean water, safe roads, efficient energy, resilient power sources, and buildings. Imagine yourself contributing your skills and passion to creating a world that is more sustainable, more diverse, and one that leans forward towards a better future. Our people are approachable, caring, down to earth, plugged in, and hands-on. They are skilled, thoughtful, and innovative. Can you imagine yourself here? CHA is looking for someone with your passion to join our 2026 Summer Internship Program! If you are earning your degree in Information Technology, Computer Science, Software Engineering, or Data Analytics and are interested in an internship working with one of our corporate teams, apply today to join us in finding a better way. What You'll Do: CHA's Internship Program will ensure you are ready to make the transition from student to professional. Over our 10-week program, you will have plenty of opportunities to connect with people who will help you on your career journey. You will connect with your peers through group projects, planned social events, and working alongside one another in the office or field. You will connect with professionals across the business, collaborating on a company projects and important work that will have a real, positive impact on the world we all live in. The connections you make during your CHA Internship can play a critical role as you complete your studies and transition into your professional career. The Internship Program here at CHA aims to prepare students for the professional working environment through opportunities to work as part of a team, developing the planning skills to effectively balance work demands with your personal life, and figuring out how to navigate different personalities to ensure team success. Our program is more than just an internship; you will learn about yourself; identify your career passions and go after them. As a CHA Intern you will experience working in your field - there is nothing like real world experience! An internship with CHA will help you clarify and bring into focus your future career goals, it will give you the opportunity to try new things, explore and discover what you want for your future. So, join us for summer 2026; let's find a better way together! Want to learn more about how CHA is finding a better way? Visit us online at CHAsolutions.com What You Bring: * Working towards a degree in Information Technology, Computer Science, Software Engineering, Data Analytics or other relevant field of study * Attending a full time matriculated and nationally accredited Bachelor or Graduate program. * Completed one full year of college (rising sophomore). * Candidates going into their junior or senior year of college are preferred. * May 2026 graduates will not be accepted for CHA's Internship program. * Experience with Microsoft Office required. * Must possess the ability to work in a team environment. * Good oral and written communication skills required. Culture/EEO Statement: At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways - always searching, never settling - to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.
    $30k-40k yearly est. Auto-Apply 25d ago
  • IT Support Analyst

    Mammoth Brands 4.1company rating

    Information technology specialist job in Day, NY

    Mammoth Brands (formerly Harry's Inc.) is the modern CPG company behind brands Harry's, Flamingo, Lume, Mando, and Coterie. We're building a new model-and home-brands, founders, and talent looking to solve unmet needs, improve peoples' lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it's not, we don't do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community. We got our start in 2013 when our co-founders created Harry's. They built the brand differently-online first, prioritizing direct relationships with customers-and in the process learned they'd created something bigger: a playbook and platform that could help other brands grow and scale to their full potential, and a vision to reimagine consumer packaged goods. Today, Mammoth Brands is a growing portfolio of brands and the largest CPG company built in the last 20 years. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: to create a company that people like more, that better serves its customers, employees, and community. As a company, we're also committed to making a positive impact and have donated over $20 million through our network of nonprofit partners to date. Job Summary: The IT Support Analyst will provide technical assistance and support to end-users for all IT-related issues, ensuring minimal disruption to business operations. This role will serve as a primary point of contact for troubleshooting and resolving hardware, software, and basic networking problems across both PC (Windows) and Mac (mac OS) platforms. The ideal candidate is a customer-oriented problem-solver who can communicate technical concepts clearly to non-technical users. Responsibilities: Responsibilities include providing technical support via various channels, troubleshooting issues on both PC and Mac operating systems and common applications, resolving basic networking problems, and using a help desk ticketing system. Other duties involve assisting in IT asset inventory and staying informed on technology trends. Required qualifications: Required qualifications typically include an Associate's degree in IT or equivalent experience, at least 2 years in IT support, and proficiency in Windows and mac OS support. Strong problem-solving, analytical, and customer service skills are also essential. Advanced Technical Skills: Entra ID and Google Workspace: Proficiency in managing user accounts, permissions, and groups in identity and administering common cloud-based services like Microsoft 365 or Google Workspace. Basic networking: Experience with networking tasks, such as IP address and DNS configuration, troubleshooting firewall settings, and a deeper understanding of protocols like TCP/IP and DHCP. Mobile device management (MDM): Expertise in managing and securing mobile devices (smartphones and tablets) within the organization. System and security protocols: Knowledge of security best practices, such as endpoint protection, virus removal, and setting up and troubleshooting multi-factor authentication (MFA). Remote support and collaboration tools: Experience with remote desktop and support software, as many support tasks are performed remotely. Cloud infrastructure: Familiarity with cloud platforms like Amazon Web Services (AWS) or Microsoft Azure is increasingly valuable. Scripting and automation: Knowledge of scripting languages like PowerShell or Bash to automate routine tasks and increase efficiency. Ai Tooling skills: Understanding and willingness to understand Ai tools like ChatGPT, Gemini, Claude… Leveraging such tools to enhance responsiveness, and improve results to requestors. Service Management Experience: Working with a service management system like Freshservice, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable Soft Skills: Communication: Excellent verbal and written communication is crucial for explaining complex technical issues to non-technical users in a patient and easy-to-understand manner. Problem-solving: Strong analytical and critical-thinking skills are necessary to diagnose problems systematically and find effective, efficient solutions. Patience and empathy: Users are often frustrated when technology fails. A patient and empathetic demeanor can calm users and build rapport, leading to better support outcomes. Customer service orientation: Going beyond a simple fix to ensure a positive and supportive experience for the user. Adaptability and continuous learning: The tech landscape changes constantly, so the ability and willingness to learn new technologies and adapt to new processes are essential. Attention to detail: Meticulousness is important for tasks like documenting processes and performing system backups to avoid errors. Time management and prioritization: The ability to handle multiple support requests simultaneously and prioritize them based on urgency and business impact. Benefits and perks Medical, dental, and vision coverage 401k match Equity in Mammoth Brands Flexible time off and working hours Wellness and L&D stipends 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop Free products from all of our brands This role requires 5 days in-office, Monday-Friday . Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom! We can't quantify all of the intangible things we think you'll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $70,000-$80,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience. Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
    $70k-80k yearly Auto-Apply 52d ago
  • IT Support Analyst

    Lume Deodorant

    Information technology specialist job in Day, NY

    About Lume and Mando Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don't have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men's line called Mando, bringing our expertise to the men's personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day. Lume and Mando are part of Mammoth Brands, the modern CPG company behind category-leading brands Harry's, Flamingo, Lume, Mando, and Coterie. Driven by a mission to “Create Things People Like More,” the company is creating a new model-and home-for brands, founders, and talent looking to solve unmet needs, improve peoples' lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. Job Summary: The IT Support Analyst will provide technical assistance and support to end-users for all IT-related issues, ensuring minimal disruption to business operations. This role will serve as a primary point of contact for troubleshooting and resolving hardware, software, and basic networking problems across both PC (Windows) and Mac (mac OS) platforms. The ideal candidate is a customer-oriented problem-solver who can communicate technical concepts clearly to non-technical users. Responsibilities: Responsibilities include providing technical support via various channels, troubleshooting issues on both PC and Mac operating systems and common applications, resolving basic networking problems, and using a help desk ticketing system. Other duties involve assisting in IT asset inventory and staying informed on technology trends. Required qualifications: Required qualifications typically include an Associate's degree in IT or equivalent experience, at least 2 years in IT support, and proficiency in Windows and mac OS support. Strong problem-solving, analytical, and customer service skills are also essential. Advanced Technical Skills: Entra ID and Google Workspace: Proficiency in managing user accounts, permissions, and groups in identity and administering common cloud-based services like Microsoft 365 or Google Workspace. Basic networking: Experience with networking tasks, such as IP address and DNS configuration, troubleshooting firewall settings, and a deeper understanding of protocols like TCP/IP and DHCP. Mobile device management (MDM): Expertise in managing and securing mobile devices (smartphones and tablets) within the organization. System and security protocols: Knowledge of security best practices, such as endpoint protection, virus removal, and setting up and troubleshooting multi-factor authentication (MFA). Remote support and collaboration tools: Experience with remote desktop and support software, as many support tasks are performed remotely. Cloud infrastructure: Familiarity with cloud platforms like Amazon Web Services (AWS) or Microsoft Azure is increasingly valuable. Scripting and automation: Knowledge of scripting languages like PowerShell or Bash to automate routine tasks and increase efficiency. Ai Tooling skills: Understanding and willingness to understand Ai tools like ChatGPT, Gemini, Claude… Leveraging such tools to enhance responsiveness, and improve results to requestors. Service Management Experience: Working with a service management system like Freshservice, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable Soft Skills: Communication: Excellent verbal and written communication is crucial for explaining complex technical issues to non-technical users in a patient and easy-to-understand manner. Problem-solving: Strong analytical and critical-thinking skills are necessary to diagnose problems systematically and find effective, efficient solutions. Patience and empathy: Users are often frustrated when technology fails. A patient and empathetic demeanor can calm users and build rapport, leading to better support outcomes. Customer service orientation: Going beyond a simple fix to ensure a positive and supportive experience for the user. Adaptability and continuous learning: The tech landscape changes constantly, so the ability and willingness to learn new technologies and adapt to new processes are essential. Attention to detail: Meticulousness is important for tasks like documenting processes and performing system backups to avoid errors. Time management and prioritization: The ability to handle multiple support requests simultaneously and prioritize them based on urgency and business impact. Benefits and perks Medical, dental, and vision coverage 401k match Equity in Mammoth Brands Flexible time off and working hours Wellness and L&D stipends 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop Free products from all of our brands This role requires 5 days in-office, Monday-Friday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom! We can't quantify all of the intangible things we think you'll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $70,000-$80,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience. Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
    $70k-80k yearly Auto-Apply 52d ago
  • Technical Support Specialist (AI / SaaS)

    Evolutioniq

    Information technology specialist job in Day, NY

    About Us: EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.'s Best Workplaces 3 years in a row and Built In's Best Places to work in 2025 and 2026! We are looking for a motivated and technically minded Technical Support Specialist to join our team in New York City. In this role, you will serve as the first point of contact for our client's users, helping them navigate technical challenges and ensuring they get the most value out of our platform. This is an ideal role for a recent graduate or early-career professional looking to launch a career in technical product support, customer success, or solutions engineering. You will gain deep exposure to AI-as-a-Service (AIaaS) concepts, database management, and enterprise SaaS workflows. What You Will Do Front-Line Support: Act as the primary point of contact for client users, managing incoming inquiries via email, chat, and ticketing systems. Troubleshooting: Diagnose and resolve technical issues related to the EvolutionIQ platform; replicate bugs and work with the Technical Engagement Management and Solutions Engineering team to escalate complex problems. Client Education: Translate complex technical concepts into clear, easy-to-understand explanations for non-technical users. Data Analysis: Use SQL to query databases and investigate data discrepancies to resolve client support tickets. Workflow Optimization: Utilize tools like Zendesk and Salesforce to track issues, document solutions, and contribute to our internal knowledge base. Product Feedback: Be the "voice of the customer" by gathering user feedback and trends to share with the Product and Engineering teams. Who You Are Education: You hold a Bachelor's degree, preferably in Computer Science, Information Systems, Engineering, or a Business discipline (Finance, Accounting, etc.). Experience: You are fresh out of a top program and/or have up to 2 years of professional experience. Previous internships in tech support, IT, or client services are a strong plus. Communications: You possess excellent written and verbal communication skills. You can write a professional email and speak confidently with clients. Tech-Savvy: You have a firm grasp of technical support workflows and a strong interest in AI technologies and SaaS business models. Problem Solving: You enjoy digging into a puzzle and don't stop until you find the solution. Technical Skills Required: Understanding of AI-as-a-Service (AIaaS) concepts. Basic to Intermediate proficiency in SQL (selects, joins, basic data manipulation). Familiarity with CRM and Ticketing platforms (specifically Salesforce and Zendesk). Preferred: Experience with ServiceNow is a plus. Experience with API testing tools (like Postman) or basic scripting (Python/JS). Work-life, Culture & Perks: Compensation: The base salary range is 75-95K, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $43k-75k yearly est. Auto-Apply 4d ago
  • IT Administrator (New York)

    Galvanize Climate Solutions

    Information technology specialist job in Day, NY

    About Galvanize Galvanize is a pure-play, global asset manager focused on delivering compelling returns through deep specialization in energy and the business of decarbonization. Led by co-executive chairs Katie Hall, Tom Steyer, and Secretary John Kerry, Galvanize invests across asset classes including venture capital and growth equity, public equities, and real estate, to accelerate commercially competitive solutions, products, and services. Built by investors and operators with proven track records scaling multibillion dollar strategies, Galvanize is structured to identify and execute on investment opportunities across all sectors of the economy. Its model pairs top-tier institutional investment talent with expertise across technology, science, market development, policy, and geopolitics. The firm has offices in San Francisco, New York, and London. Role Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you'll be the hands-on technologist in the NY office-owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You'll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership Essential Job Responsibilities White-Glove & Site Ownership Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT. Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency. Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings. Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares. Identity, Collaboration & Endpoint Administration (Microsoft-First) Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy. Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting. Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails. Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records. Networking, Security & Resilience Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN. Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks. Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention). Service Delivery, Process & Projects Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned). Participate in NY-based IT projects, coordinating cross-office change windows. Collaborate and coordinate closely with the IT team in San Francisco. Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required. Required Qualifications 5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role. Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA). Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance. Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support. Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting. Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses). Exceptional communication, discretion, and customer service with senior stakeholders. In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings. Additional Qualifications Experience in a regulated financial services environment (RIA/asset management/venture). Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent. Familiarity with Microsoft Defender security stack and Purview governance/DLP. Light scripting/automation (PowerShell) for scale and repeatability Compensation and Benefits Estimated base salary up to $125,000 with flexibility based on experience and qualifications Role is also eligible for an annual discretionary bonus Generous benefits package, including employer-paid health coverage options 401(k) plan with employer match 25-days of PTO which is inclusive of vacation, personal time and sick leave Monthly wellness benefit that covers a broad range of activities Annual stipend for employer-sponsored professional development opportunities 16-weeks paid parental leave for parents of any gender
    $125k yearly Auto-Apply 60d+ ago
  • Information Security Intern, Spring 2026 (Part-time)

    MEMX

    Information technology specialist job in Day, NY

    MEMX is seeking a motivated and curious Information Security Intern to join our Information Security team for the Spring 2026 internship cycle. This part-time internship (January-May) is designed for students who are interested in gaining hands-on experience in cybersecurity within a fast-paced, high performance financial technology environment, and interested in pursuing full-time employment at MEMX upon successful completion of the internship. MEMX currently has a U.S. presence in these states: California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah. What You'll Be Doing Work with a talented and experienced group of technologists focused on the security of a U.S. options and equities exchange Monitor and analyze system alerts, logs, and dashboards to help identify and mitigate potential security threats Assist in vulnerability management activities including scanning, patch verification, and documentation Support the creation and maintenance of security policies, standards, and procedural documentation Participate in evaluation and testing new security tools and technologies to strengthen MEMX's cybersecurity defenses Collaborate with Engineering, Infrastructure, and Compliance teams to ensure security best practices are implemented across all systems Contribute to ongoing projects focused on identity and access management, endpoint Take part in a summer-long project designed to solve a real-world information security challenge, culminating in a final presentation Share ideas, learn from senior technologists, and gain exposure to how cybersecurity supports the broader mission of MEMX Qualifications Graduating senior pursuing a bachelor's degree in information security, Computer Science, Information Systems, or a related field Strong interest in cybersecurity, technology, and financial markets Comfortable working in an Apple environment General understanding of core cybersecurity concepts and terminology, including firewalls, encryption, authentication, and ransomware Familiarity with operating systems, networking principles, and cloud environments (AWS, Azure, or similar) is a plus Excellent analytical, problem-solving, and communication skills with attention to detail Collaborative and curious mindset, eager to learn from others and contribute to a growing team What You'll Gain Hands-on experience with real-world security operations and tools used to protect an active financial exchange Exposure to the intersection of technology, cybersecurity, and financial markets in a dynamic environment Mentorship from experience professionals in cybersecurity, engineering, and infrastructure Opportunities to apply classroom knowledge to practical, impactful projects Enhanced understanding of how security enables innovation reslience and trust in financial systems A meaningful contribution to MEMX's mission of building a fairer, more efficient U.S. equities and options marketplace Pay rate: $30/hourly Equal Opportunity Statement MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity Inclusion Statement At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
    $30 hourly Auto-Apply 51d ago
  • Imaging & Deployment Technician

    Teksystems 4.4company rating

    Information technology specialist job in Albany, NY

    *Top Skills' Details* 1. 4 - 8 years of experience with Imaging & Deployment Proficiency in imaging and re-imaging Windows-based laptops and desktops using tools like SCCM, MDT, or similar platforms. 2. Diagnostic Workstation Configuration Experience 3. Healthcare Provider IT experience *Description* We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of a new. systems This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. Key Responsibilities: * Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration. * Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs. * Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.). * Troubleshoot and resolve technical issues during installation and post-deployment support. * Document workstation configurations, deployment status, and asset tracking in accordance with project standards. * Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing. * Assist in the imaging and configuration of computers and workstations to support the new environment. * Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness. * Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations. * Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers). * Conduct quality assurance checks to ensure systems meet performance and security standards. *Job Type & Location* This is a Contract position based out of Albany, NY. *Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Albany,NY. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $33-33 hourly 6d ago
  • Technical Support Specialist / Onboarding, Reporting

    360 It Professionals 3.6company rating

    Information technology specialist job in Albany, NY

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title : Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..
    $50k-80k yearly est. 16h ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Glens Falls, NY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $63k-87k yearly est. 9d ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services, LLC

    Information technology specialist job in Day, NY

    Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ
    $62k-87k yearly est. Auto-Apply 60d+ ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Albany, NY?

The average information technology specialist in Albany, NY earns between $58,000 and $116,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Albany, NY

$82,000

What are the biggest employers of Information Technology Specialists in Albany, NY?

The biggest employers of Information Technology Specialists in Albany, NY are:
  1. New York State Dept Of State
  2. Jacobs Enterprises
  3. Knowledge Builders
  4. The LiRo Group
  5. Elevate Power Management LLC
  6. Govcio
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