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Information technology specialist jobs in Appleton, WI

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  • Computer Field Tech Position-Green Bay WI

    BC Tech Pro 4.2company rating

    Information technology specialist job in Green Bay, WI

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • On-Call IT Field Technician -Appleton, WI-NOW

    Geeks On Site 3.1company rating

    Information technology specialist job in Appleton, WI

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology specialist job in Green Bay, WI

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-52k yearly est. 60d+ ago
  • IT Support Specialist II

    Heartland Business Systems 4.1company rating

    Information technology specialist job in Little Chute, WI

    The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS
    $31k-60k yearly est. 48d ago
  • System Support Specialist

    ATC 4.4company rating

    Information technology specialist job in De Pere, WI

    Summary of Responsibilities: Join a Great Place to Work! The System Support Specialist is responsible for assessing, installing, maintaining, and upgrading vendor applications across the organization. This role troubleshoots complex user application problems, provides functional and technical expertise within multiple business areas, offers consulting support on cross-functional system issues, and serves as an escalation point for the Service Desk. The Specialist develops business relationships to ensure successful implementation and support of vendor applications. Essential Responsibilities: In this role, you'll use your five years of relevant Information Technology experience combined with at least two years relevant experience in Application Support to: Install, upgrade, and support business applications. Interact with end-users to gather requirements, assist with defining project scope, schedule, and technical requirements. Prepare documentation (technical support, user training, functional and technical design specifications). Troubleshoot applications, perform root cause analysis, and resolve problems. Ensure timely and accurate maintenance of ATC's configuration database for applications. Act as liaison between vendors, IT professionals, and end-users to gather business requests, translate requirements, and make recommendations. Proven expertise installing and supporting applications in virtualized environments (Citrix, VMware). Familiarity with Active Directory, ServiceNow, MS Office Application Suite, MS Outlook, SQL Server, and SharePoint. While we prefer candidates with a background in Computer Science, Management Information Systems, Engineering, or a field related to IT, consideration may be given to individuals with demonstrated progression in relevant work experience. This position could be located at our Pewaukee, De Pere or Cottage Grove, Wisconsin offices. We offer flexible work schedules, though this role is not 100% remote and requires relocation to an area close to one of our office locations. If you're proactive, adaptable, and driven to contribute to a mission that matters, ensuring power delivery and protecting vital infrastructure, we want you to bring your positive energy to ATC! The targeted base pay for this position is $87,300 to $101,800 annually.* Base pay is one component of our comprehensive total rewards package which includes an annual incentive bonus, employer-sponsored pension plan, 401(k) match, HSA contribution, life & disability insurance, health care benefits, generous time off plans, flexible work arrangements, and much more. *The pay range is a general guideline. Employment offers are evaluated individually and consider qualifications, experience, academic achievements, internal equity, and business needs. Pay exceeding the posted range is considered for uniquely qualified candidates. Interested internal candidates, with questions, please consult your Human Resources Business Partner. Number of Openings Available: 0 Posting Date: 2025-11-12 Time Type: Full time Equal Opportunity Employer: Applicants have rights under employment laws. ATC is an equal opportunity employer that seeks to foster diverse teams of talented people working safely together. We respect and embrace diversity of all aspects and hire, train and promote employees without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, genetics, protected veteran status, or any other characteristic protected by law. We encourage women, minorities, veterans and individuals with a disability to apply. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. Family and Medical Leave Act (FMLA) Poster | U.S. Department of Labor Family and Medical Leave Act Poster Employee Polygraph Protection Act (EPPA) Poster | U.S. Department of Labor ERD-10861 Poster Honesty Testing poster WISCONSIN FAIR EMPLOYMENT LAW
    $87.3k-101.8k yearly Auto-Apply 39d ago
  • IT Technician

    BDP Management 4.5company rating

    Information technology specialist job in Neenah, WI

    Job Description: Assist our IT team in generally maintaining proper department operation, delivery of reliable and consistent services, and achievement of goals in the areas of Member Experience, Security, and Departmental and Business Efficiencies as directed. Responsibilities: Troubleshoot basic PC, software, hardware, application, VoIP, and printer issues Monitor, assign, and respond to tickets in the help desk platform in a timely manner Assist with on-site installation and setup of pre-sale locations, new locations, and remodeled locations Travel to various Planet Fitness locations to assess and correct any IT-related problems Working with retail Staff over the phone to diagnose and correct IT-related problems Use of remote support software to diagnose and correct IT-related problems Additional support to the IT and operations departments as requested and necessary Qualifications: Ability to travel up to 10-20% across 10+ states, your own vehicle will be needed for nearby travel (mileage will be paid). Airfare, lodging, and per diem provided when travelling greater distances Associate level education in a related field and/or comparable experience is required Solid general troubleshooting skills. You will be expected to correct many non-documented technical issues across many technologies (standalone workstations, guest Wi-Fi services, in-club media equipment, CCTV equipment, TVs and related services, etc.) Must have a firm understanding of proper TCP/IP network maintenance and operation including port forwarding, firewall management, vulnerability mitigation, Wi-Fi integration, and configuration of WAN connections using static IP addresses. Any relevant certifications are a definite plus Familiarity with Linux and/or Apple OS would be beneficial but not a requirement Excellent interpersonal skills are a must. We work closely with all in-office staff and frequently need to communicate with frontline Staff to troubleshoot problems
    $33k-62k yearly est. 18d ago
  • IT Operations Specialist

    Shoptikal, LLC

    Information technology specialist job in Green Bay, WI

    - Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $69k-96k yearly est. Auto-Apply 26d ago
  • Desktop System Administrator

    OG 4.5company rating

    Information technology specialist job in Neenah, WI

    Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today!
    $56k-70k yearly est. 52d ago
  • IT Applications Administrator

    Rosen's Diversified 4.5company rating

    Information technology specialist job in Green Bay, WI

    In this role is responsible for monitoring and triaging issues across a wide variety of IT applications and technology platforms. Critical to this role is collaborating with cross-disciplinary teams, stakeholders, moving the business forward. It's essential to have excellent attention to detail, be organized, work independently, and be part of a team. Responsibilities: Monitor and triage issues across a wide variety of IT Applications and Technology Platforms including Infor M3 and Infor related applications, modules, and custom applications for errors. Maintain and document correct Infor M3 and related product configurations on incidents down to functional area affected. Document company systems and Infor functional analysis and resolution steps. Update Freshservice Knowledge Base for future reference. Initiate information gathering calls with the originator/end user/affected user and update tickets in Freshservice. Immediately triage and respond to incoming tickets, move to personal queue or other queues. Maintain appropriate status on open Incidents and provide summarized notes on resolution steps. Escalate with Production Support teams if low priority issues are deemed severe. Follow Production Support Service Level Objectives, (SLOs). Train fellow IT Applications Administrators and Production Support teams on Infor M3, Infor related applications, modules, and custom applications. Provide Production Support for company systems. This includes Infor M3 Infor related applications, modules, and custom applications. This may involve unplanned after-hours and weekend support. Initiate and expedite Knowledge Transfer Sessions with IT and Business functional groups. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. With proper training and experience, future duties of this role may include security administration, installation & upgrade of software, configuration of applications & systems. Oversee and/or participate in executing the design, development, and implementation of software and hardware solutions, systems, or products. Design, program, test, debug, implement, and document program logic. Organize data files and prepare flowcharts of data movement. Document procedures and operation methods. Prepare instructional material for users and complete user training. Analyze documents, files, and reports related to workflows. Analyze and develop solutions by evaluating specifications and creating workflow. Qualifications Knowledge, Skills, and Experience Bachelor's degree in information technology, computer science or a related field is required. Minimum two years experience in related field. Previous experience with Infor M3 (Food & Beverage) a plus, but not required. Experience with Sage Software, AS/400 Applications, .Net Applications. Experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and business applications. Experience with all phases of the SDLC. Ability to work in a fast-paced team environment while remaining flexible to understand both business and technical perspectives. Ability to effectively communicate with individuals on all levels throughout the organization. Excellent planning, time-management, organization, and prioritization skills. Ability to conduct research into systems issues and products as required and communicate ideas in both technical and user-friendly language. Familiar with standard Business & IT concepts, practices, and procedures. Willing to perform variety of tasks. Experience within manufacturing environments, specific to process manufacturing. Ability to work a low volume, rotating on-call schedule. Ability to travel on a periodic basis to other locations pending business needs. Working knowledge of applicable data privacy practices and laws. Strong written communication skills and knowledge to tailor messages to the appropriate audience. Capacity to develop strong working relationships Ability to relay information clearly and efficiently, both orally and in writing Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar Proficient with Microsoft Office applications Experience working in a collaborative team atmosphere and also being an individual contributor with individual projects, deadlines, and accountabilities Ability to handle multiple priorities and competing priorities with a high degree of flexibility in a constantly fast- evolving environment while meeting deadlines and deliverables Critical thinking skills, including logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Additional Skills, Experience, and/or Requirements Excellent interpersonal and collaborative skills, with a professional demeanor and the ability to interact with all levels of management, colleagues, and vendors Experience using SEO principles to maximize copy's reach Demonstrate intellectual curiosity and desire to learn Ability to adapt to modification and changes to project plans and/or marketing plans, demonstrating flexibility to implement new strategies, content, and/or methodologies to accommodate changes. Embraces the values of quality, integrity, and mutual success through teamwork. Driven, self-motivated, and always looking for ways to improve current marketing efforts INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Summary OUR FAMILY CULTURE We are a family-owned business established in 1946 with nearly 5,000 employees. Over the years, Rosen's Diversified, Inc. (“RDI”) has grown into a holding company of vertically integrated business units, including American Foods Group, America's Service Line, Scientific Life Solutions, and Rosen's Inc. By understanding our employees, our customers and ourselves, we are preparing RDI for the future generations of success. Our Company is comprised of innovative entrepreneurs who value our casual and down to earth culture. As a member of the Rosen's family, you will find yourself challenged and rewarded for your professional contributions as well as the Company's success. WHAT WE OFFER Privately held, family-owned (three generations) business which operates with a mentality of what should be done versus share holder requirements. Excellent health and welfare benefits including but not limited to medical, dental, vision, disability, and a variety of voluntary benefit options. 401(k) benefits with annual company match for eligible employees. Professional and personal development programs including Career and Learning Paths providing opportunities for advancement.
    $59k-79k yearly est. Auto-Apply 2d ago
  • Tech support

    Global Channel Management

    Information technology specialist job in Neenah, WI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Key responsibilities include: Educate clients regarding equipment and services Provide direction for assistance Qualify and process new sales Opportunities Process Service Requests for equipment repair High school diploma or equivalent. Exhibit proficiency in e-mail and Internet. Proven organizational skills. Strong track record in the area of client service. Flexible to work anytime between the hours of 7AM-7PM Mon-Fri Skills Cisco/CompTIA/Microsoft Certification or equivalent Computer Science Degree preferred Call Center experience preferred. High school diploma or equivalent. Bilingual: French/French Canadian preferred Additional Information $13/hr 3 months
    $13 hourly 60d+ ago
  • IT Engineer

    Sartori Cheese Brand 4.2company rating

    Information technology specialist job in Plymouth, WI

    The Information Technology (IT) Engineer is a key technical role responsible for the design, implementation, and optimization of Sartori's networking and cybersecurity infrastructure. This position ensures secure, stable, and high-performing technology operations across both office and manufacturing environments. The IT Engineer leads advanced troubleshooting, system improvements, and modernization initiatives while mentoring Analysts and Administrators and supporting continuous improvement of Sartori's technology landscape ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties assigned as needed. Networking Designs, configures, and maintain LAN/WAN infrastructure, firewalls, VPNs, wireless systems, and secure network segmentation across business and production networks. Monitors and optimize network performance to ensure reliability and uptime for both enterprise systems and manufacturing operations. Serves as escalation point for complex network issues and coordinate with vendors when necessary. Maintains accurate network documentation including topology diagrams, IP schema, and hardware inventory. Cybersecurity Oversees day-to-day management of IT infrastructure, including servers, storage, networks, endpoints, and datacenter/cloud environments. Implements and enforces cybersecurity controls across network, endpoint, cloud, and identity environments. Manages firewalls, intrusion detection/prevention, endpoint protection platforms, identity access governance, and monitoring tools. Conducts vulnerability scanning and remediation activities, coordinating with Analysts and Administrators. Leads or assist in incident detection, response, containment, and recovery activities Assists with compliance to security frameworks (e.g., NIST CSF, CMMC) and regulatory requirements. Manufacturing / Production Technology Reliability Ensures secure, stable connectivity and data flow between IT and OT environments. Supports integration and lifecycle planning for plant systems, smart factory platforms, and connected equipment in collaboration with Operations and Engineering teams. Evaluates and deploy hardened configurations for shop floor devices, rugged endpoints, and production interfaces. Participates in disaster recovery and continuity planning to protect production uptime. Systems & Support Leads implementation and enforcement of cybersecurity best practices across all systems, networks, endpoints, and cloud platforms. Provides Tier 2/3 support for escalated network and security incidents. Assists in managing Microsoft 365 and Azure security configurations, including conditional access, MFA, and device compliance. Collaborates with cross-functional teams on projects involving transformational strategies, smart factory systems, and cloud integrations. Participates in disaster recovery and business continuity planning, including backup validation and failover testing. Participates in an on-call rotation with the rest of the team. Continuous Improvement Researches and recommends emerging tools, methods, and technologies to strengthen cybersecurity posture and network performance. Documents processes, procedures, and configurations to ensure consistent operations and knowledge transfer. Contributes to IT knowledge base articles and team member training initiatives. Evaluates emerging technologies and recommend modernization opportunities aligned to business needs. DIRECT REPORTS This position is not responsible for direct reports. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in information technology, computer ccience, or related field preferred, but equivalent experience considered. Relevant certifications (e.g., CCNA, CompTIA Security+, CISSP, Azure Security Engineer Associate) preferred. Minimum of 7 years of experience in IT infrastructure required with significant focus on networking and cybersecurity. Strong knowledge of network protocols, routing, switching, and firewall management required. Practical experience with security monitoring, incident response, and compliance frameworks preferred. Familiarity with cloud environments (Azure, Microsoft 365) and their security configurations preferred. Excellent problem-solving skills, attention to detail, and ability to work independently or in a team environment required. OTHER KNOWLEDGE, SKILLS, AND ABILITIES Alignment with Company Values Demonstrates behaviors and values that reflect the company's culture. Sartori's core values are family, commitment, authenticity, ingenuity, integrity, and humility Analytical Draws conclusions from data in a logical, systematic way. Handles Ambiguity Deals confidently with unclear or changing situations. Problem Solver Effectively identifies and solves challenging problems. Detail-oriented Shows rigorous and meticulous attention to detail. Information Seeker Investigates thoroughly to get relevant information. Quick Study Masters situations or information easily and quickly. Develops Others Provides mentorship, sharing expertise and guidance to help others build skills. Customer-oriented Attentive and responsive to customer needs. Quality Commitment Believes in and works to achieve the highest standards. ADDITIONAL INFORMATION WORK LOCATION This is a hybrid position (4 days in-office / up to 1 day remote) located at our Pleasant View office in Plymouth, WI. TRAVEL REQUIREMENTS Occasional travel is required to meet the needs of the business (up to 15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to sit, walk, hear and or talk with others. Also, the Team Member will occasionally be required to stand, kneel, crouch or crawl, handle, finger of feel, climb, stoop or reach with hands and arms as well as maintain control over others. The Team Member will be required to lift up to 25 pounds. Specific vision requirements include: near and far acuity, depth perception, color vision and the ability to adjust focus. The Team Member is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. WORK SETTING / ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member may occasionally be exposed to wet, humid and/or cool conditions and is to moving mechanical parts. The noise level in various work areas requires ear protection. This position requires occasional off-shift work. Plant12
    $92k-117k yearly est. 13d ago
  • Intern - IT Touchpoint (f/m/d)

    Deutsche Borse Group

    Information technology specialist job in Luxemburg, WI

    Your career at Deutsche Börse Group Your area of work: As an intern - IT Touchpoint (f/m/d) you will support the team in the Corporate IT Cloud Operations department. Your responsibilities: * Assist with the handout and return of hardware (such as laptops, tablets, and mobile phones), including helping users with device setup * Gain interesting insights in Involvement in IT projects and initiatives, and the implementation of new technologies or processes. * Help analyse and evaluate incident information and resolutions accurately, supporting the documentation process for IT issues * Support the team by providing onsite support to users by helping resolve technical issues with hardware and software, ensuring immediate hands-on assistance * Gain insights in strong communication and interpersonal skills by interacting directly with end users, including VIPs and executives, and ensuring a positive user experience Your profile: * You are enrolled in a Bachelor/Master's Degree program with a recognized institution focusing on Computer Science or Engineering and can provide an internship agreement OR have graduated with a Bachelor's degree or similar for no more than 6 months * Ideally, you have already gained first practical experience in the context of internships (e.g. experience abroad, internships) in the IT Support area * Strong analytical and problem-solving skills * Demonstrate flexibility * Team player with good communication skills * You have good knowledge in Windows 11, MS-Office applications, SAP and other Microsoft products * You are fluent in written and spoken English. French would be considered as an asset
    $30k-40k yearly est. 21d ago
  • IT Infrastructure Intern

    Badger Liquor 3.9company rating

    Information technology specialist job in Fond du Lac, WI

    The IT Infrastructure Intern will support the infrastructure team in maintaining, monitoring, and improving the company's network and systems environment. This hands-on role is designed for a college student pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field who is eager to learn how enterprise networks and systems operate. The intern will work closely with experienced infrastructure professionals, gaining real-world exposure to network management, security, troubleshooting, and technology implementation. ROLE OBJECTIVES Support the setup, configuration, and maintenance of LAN, WAN, and wireless network components. Assist with monitoring network performance to ensure high availability and reliability. Participate in maintaining network security tools, including firewalls, VPNs, and intrusion detection/prevention systems. Help troubleshoot network issues, review alerts/logs, and assist in diagnosing performance or connectivity problems. Contribute to planned maintenance activities such as hardware refreshes, software upgrades, and patching. Support backup and disaster recovery processes by helping maintain configuration backups and learning recovery procedures. Observe and assist in responding to network-related incidents and documenting resolutions. Help with vendor coordination, hardware inventories, and preparing equipment for deployment. Maintain and update network documentation, diagrams, and basic performance reports. Provide support to the technical support team on network-related tickets and connectivity issues. Research emerging technologies and propose improvements aligned with team goals. Collaborate with other departments during system installations, rollouts, or upgrades. Assist with critical infrastructure tasks to help maintain system uptime and productivity. SKILLS WE VALUE A strong interest in network infrastructure, systems administration, or cybersecurity. Basic understanding of core networking concepts (IP addressing, routing, switching, DNS, etc.). Familiarity with Windows and/or Linux environments. Curiosity, willingness to learn, and a proactive approach to problem-solving. Ability to analyze issues, review logs, and help identify root causes. Solid communication skills and comfort working as part of a technical team. Attention to detail, especially when documenting systems or updating configurations. Ability to maintain confidentiality and handle sensitive or secure information appropriately. REQUIREMENTS Currently enrolled in a bachelor's program in Information Technology, Computer Science, Cybersecurity, or a related field. Ability to work in a fast-paced environment and adapt to evolving technical needs. Must be able to follow direction from experienced IT staff and adhere to company security and compliance standards. Local housing options are available for students who aren't local to the area, making it easier for them to take advantage of this opportunity!
    $32k-39k yearly est. 11d ago
  • IT PM

    Manpowergroup 4.7company rating

    Information technology specialist job in Brownsville, WI

    As an IT Project Manager, you will be part of the IT Project Management Office supporting cross-functional technology, business, and automation teams. The ideal candidate will have strong communication skills, excellent organizational abilities, and the ability to coordinate multiple workstreams-all essential to success in this environment. **Job Title:** IT Project Manager **Location:** Brownsville, WI (On-site initially; hybrid schedule after onboarding) **Pay Range:** $80-$110/hour (contract - potential to hire) **What's the Job?** + Lead delivery of Salesforce and Power Platform automation projects. + Coordinate cross-functional teams, schedules, tasks, and project communications. + Facilitate meetings, sprints, and follow-ups to ensure work moves forward. + Support change management, training coordination, and user adoption activities. + Manage risks, issues, and vendor collaboration to keep projects on track. **What's Needed?** + 3-7+ years of experience as an IT Project Manager. + Proven ability to manage software/application implementation projects. + Strong communication and stakeholder management skills. + Experience working in hybrid methodologies (Waterfall + Agile elements). + Familiarity with Salesforce, Power Platform, or workflow automation tools (bonus). **What's in it for me?** + Opportunity to support high-impact digital transformation initiatives. + Strong potential for extension or conversion to full-time employment. + Exposure to modern tools including Power Platform, DocuSign workflows, and Salesforce. + Collaborative environment working with PMs, BAs, vendors, and business teams. + Hybrid work flexibility after initial onboarding period. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity-as a best place to work for Women, Inclusion, Equality and Disability-and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year, confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $30k-37k yearly est. 12d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology specialist job in Green Bay, WI

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 1h ago
  • IT Technician

    BDP Management 4.5company rating

    Information technology specialist job in Neenah, WI

    Job Description: Assist our IT team in generally maintaining proper department operation, delivery of reliable and consistent services, and achievement of goals in the areas of Member Experience, Security, and Departmental and Business Efficiencies as directed. Responsibilities: Troubleshoot basic PC, software, hardware, application, VoIP, and printer issues Monitor, assign, and respond to tickets in the help desk platform in a timely manner Assist with on-site installation and setup of pre-sale locations, new locations, and remodeled locations Travel to various Planet Fitness locations to assess and correct any IT-related problems Working with retail Staff over the phone to diagnose and correct IT-related problems Use of remote support software to diagnose and correct IT-related problems Additional support to the IT and operations departments as requested and necessary Qualifications: Ability to travel up to 10-20% across 10+ states, your own vehicle will be needed for nearby travel (mileage will be paid). Airfare, lodging, and per diem provided when travelling greater distances Associate level education in a related field and/or comparable experience is required Solid general troubleshooting skills. You will be expected to correct many non-documented technical issues across many technologies (standalone workstations, guest Wi-Fi services, in-club media equipment, CCTV equipment, TVs and related services, etc.) Must have a firm understanding of proper TCP/IP network maintenance and operation including port forwarding, firewall management, vulnerability mitigation, Wi-Fi integration, and configuration of WAN connections using static IP addresses. Any relevant certifications are a definite plus Familiarity with Linux and/or Apple OS would be beneficial but not a requirement Excellent interpersonal skills are a must. We work closely with all in-office staff and frequently need to communicate with frontline Staff to troubleshoot problems
    $33k-62k yearly est. 19d ago
  • On-Call IT Field Technician -Appleton, WI-NOW

    Geeks On Site 3.1company rating

    Information technology specialist job in Oshkosh, WI

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $30k-42k yearly est. 23d ago
  • Tech support

    Global Channel Management

    Information technology specialist job in Neenah, WI

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Key responsibilities include: Educate clients regarding equipment and services Provide direction for assistance Qualify and process new sales Opportunities Process Service Requests for equipment repair High school diploma or equivalent. Exhibit proficiency in e-mail and Internet. Proven organizational skills. Strong track record in the area of client service. Flexible to work anytime between the hours of 7AM-7PM Mon-Fri Skills Cisco/CompTIA/Microsoft Certification or equivalent Computer Science Degree preferred Call Center experience preferred. High school diploma or equivalent. Bilingual: French/French Canadian preferred Additional Information $13/hr 3 months
    $13 hourly 2h ago
  • IT Infrastructure Intern

    Badger Liquor Co., Inc. 3.9company rating

    Information technology specialist job in Fond du Lac, WI

    The IT Infrastructure Intern will support the infrastructure team in maintaining, monitoring, and improving the company's network and systems environment. This hands-on role is designed for a college student pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field who is eager to learn how enterprise networks and systems operate. The intern will work closely with experienced infrastructure professionals, gaining real-world exposure to network management, security, troubleshooting, and technology implementation. ROLE OBJECTIVES Support the setup, configuration, and maintenance of LAN, WAN, and wireless network components. Assist with monitoring network performance to ensure high availability and reliability. Participate in maintaining network security tools, including firewalls, VPNs, and intrusion detection/prevention systems. Help troubleshoot network issues, review alerts/logs, and assist in diagnosing performance or connectivity problems. Contribute to planned maintenance activities such as hardware refreshes, software upgrades, and patching. Support backup and disaster recovery processes by helping maintain configuration backups and learning recovery procedures. Observe and assist in responding to network-related incidents and documenting resolutions. Help with vendor coordination, hardware inventories, and preparing equipment for deployment. Maintain and update network documentation, diagrams, and basic performance reports. Provide support to the technical support team on network-related tickets and connectivity issues. Research emerging technologies and propose improvements aligned with team goals. Collaborate with other departments during system installations, rollouts, or upgrades. Assist with critical infrastructure tasks to help maintain system uptime and productivity. SKILLS WE VALUE A strong interest in network infrastructure, systems administration, or cybersecurity. Basic understanding of core networking concepts (IP addressing, routing, switching, DNS, etc.). Familiarity with Windows and/or Linux environments. Curiosity, willingness to learn, and a proactive approach to problem-solving. Ability to analyze issues, review logs, and help identify root causes. Solid communication skills and comfort working as part of a technical team. Attention to detail, especially when documenting systems or updating configurations. Ability to maintain confidentiality and handle sensitive or secure information appropriately. REQUIREMENTS Currently enrolled in a bachelor's program in Information Technology, Computer Science, Cybersecurity, or a related field. Ability to work in a fast-paced environment and adapt to evolving technical needs. Must be able to follow direction from experienced IT staff and adhere to company security and compliance standards. Local housing options are available for students who aren't local to the area, making it easier for them to take advantage of this opportunity!
    $32k-39k yearly est. 13d ago
  • 1st Shift-Production Support Specialist

    Shoptikal, LLC

    Information technology specialist job in De Pere, WI

    1st Shift-Production Support, $500 Sign On Bonus Monday-Friday: 8:30am - 5pm Starting pay is $18/hour, plus Production & Attendance Incentives! Are you looking for an opportunity to work in a progressive manufacturing environment where your work means bringing clear sight to our patients? Shopko Optical is seeking Production Specialists to join our team at our manufacturing facility in De Pere, Wisconsin. POSITION SUMMARY: Provide supplies such as frames and lenses to the production lab for the fabrication of eyeglasses for the stores. Partner with team to execute lab inventory processes. Place orders with vendors to ensure adequate levels of supplies for daily operations. Partner with vendors to adequately fill and expedite orders. Answer any questions and provide status updates to the production team and stores. DUTIES AND RESPONSIBILITIES: PRODUCTION OPERATIONS • Process merchandise and supply orders by accurately sorting and pulling supplies (frames, lenses, etc.) for fabrication of eyeglasses for the stores • Order appropriate stock to maintain the right inventory levels and coordinate inventory procedures as directed • Receive inbound shipments accurately and place in proper location in the Optical Lab and ensure all paperwork associated with orders is handled correctly • Follow up with vendors to resolve shipping or pricing issues • Communicate out of stock issues to the production team and stores • Adjust orders as needed to provide a substitute for backordered product • Prepare orders for delivery by ensuring all orders are packaged correctly and placed in the proper outbound delivery location • Receive, inspect, sort and properly locate all returns from the stores • Process all corporate directed recalls/returns according to company standards CUSTOMER SUPPORT • Respond to inquiries from internal and external customers related to support areas • Provide the production team and stores with status updates as needed • Partner with vendors to adequately fill and expedite orders MAINTAIN SAFE WORK ENVIRONMENT • Follow all company and lab policies and guidelines • Adhere to safety guidelines and OSHA regulations • Ensure orders are fabricated only if a work ticket is provided • Perform stretching before reporting to workstation MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Graduate or equivalent preferred • Optical experience a plus, but not required • Excellent customer service skills (ability to build and maintain positive customer relations and handle customer requests in a timely, professional, and accurate manner) • Strong written and oral communication skills • Interpersonal skills • Computer skills (Microsoft Office, Outlook, data entry, etc.) • Ability to problem solve in a professional manner and timely fashion • Analytical and decision-making skills • Self-motivated and detail oriented • Ability to multi-task and prioritize ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school level • Able to sit or stand for extended periods of time • Able to operate various office equipment and Optical Lab equipment • Demonstrate physical agility (bending, climbing, twisting, squatting, lifting, pushing, reaching, etc.) on a repetitive basis • Ability to lift an average of 10 pounds on a repetitive basis • Ability to see (Near, Distance, Color, and Depth Perception) • Manual and finger dexterity, as well as hand/arm steadiness • Ability to grip and hold items • Good eye and hand coordination • Ability to work in a fast-paced production environment • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $18 hourly Auto-Apply 60d+ ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Appleton, WI?

The average information technology specialist in Appleton, WI earns between $54,000 and $101,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Appleton, WI

$74,000
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