Information technology specialist jobs in Asheville, NC

Salary: $50,000 - 60,000 What is your perfect fit? Strong experience with providing technical assistance to end-users Ability to research, diagnose and troubleshoot Great written & oral communication skills Do you enjoy working in office everyday? If that describes you, we need to talk! What your future day will look like: Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically Assist with software applications and hardware needs Handling multiple projects at once Benefits Offered: Full benefits including medical, dental, STD, Long TD, PTO Type: Direct To be a champion in this role, you will need: 1+ years of help desk or technical support experience Proficiency in Office 365 applications Ability to travel up to 50 miles as needed Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. Please see below for full details- Job Notes: -- 6-month contract / extensions possible, but not guaranteed. -- Onsite in Greer, SC 29651 -- Drug & Background required. -- Schedule: 8:00am - 5:00pm M-F -- Flexibility to work 2nd shift and weekend a plus -- Onsite in a Manufacturing environment. Pay Rate = $23 w2 per hour plus benefits Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Full-time Description Our On-Site IT Specialist will serve as the primary point of contact for coordinating IT issues and projects with our contracted managed service provider. This role is responsible for tasks that cannot be handled remotely, such as networking, server, and workstation support. By supporting our team's technology needs at the conference center and the summer camps you are playing a vital role in our Mission to Impact lives for God's Glory! Responsibilities Maintain and troubleshoot voice and data networks, analyzing and resolving issues related to hardware, software, and peripheral devices to ensure seamless operations for the conference center. Stay current on trends and developments in technology, including data networking, hardware, and software, to ensure the organization is up-to-date with best practices and innovations. Develop and maintain detailed documentation for equipment installations, system configurations, and software setups, ensuring that all processes are clearly outlined for future reference and ease of use. Recommend and implement fresh IT projects to keep the organization's technology infrastructure up-to-date, improving both security and efficiency in day-to-day operations. Conduct diagnostics and preventive maintenance to identify potential issues, troubleshoot errors, and ensure the continued smooth functioning of IT systems and devices. Train staff and end users on the proper use of equipment and software, offering support to ensure team members are comfortable with the technology and utilizing it effectively. Assist with network security and data protection, ensuring that systems are secure and that sensitive data is protected in line with organizational policies and regulations. Provide on-call support for emergency IT issues during events or critical operations, ensuring minimal downtime and disruption. Perform other duties as assigned, contributing to the ongoing improvement of the IT infrastructure and ensuring technology aligns with the organization's needs. Position requires some travel for training/ conferences and evening/weekend work Requirements Associate's degree in Computer Science or Information Technology, or equivalent experience. High School diploma or GED Valid Drivers License Strong Computer and Technology Skills Excellent interpersonal and customer service skills. Basic understanding of network control principles, theories, concepts, and technologies. Thorough understanding of networking protocols, WAN/LAN wired and wireless networking. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft 365 environment, including Entra Microsoft and Cisco Certifications Physical Requirements Must possess the necessary physical stamina for walking/standing/working for extended periods Ability to sit for prolonged periods of sitting at a desk and working on a screen Frequent typing and data entry will be required, so a certain level of manual dexterity is necessary. Ability to carry equipment up to 60 lbs around various parts of campus that may vary in degrees of steepness.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly Who is Morris Business Solutions: We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between! Responsibilities / Qualifications: Become a tech hero by troubleshooting problems for our clients via phone, email, or in person. Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key! Dive into a wide range of IT challenges, from hardware to software. Highly Preferred Skills (but we can train the right candidate!): 2+ years of IT experience (or a passion for learning and a willingness to grow!) IT-related degrees or certifications a plus Experience with networks, firewalls, and keeping servers happy Experience with the tech trinity: Active Directory, VPN, and SQL Bonus points for experience with MSP, Office 365, and IP Phones Be able to work in the Duncan office 5 days a week. Why Choose Morris Business Solutions? Competitive salary and bonus structure (hello, financial freedom!) Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!) Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!) Training and development opportunities to keep your tech skills on point Join a fun and supportive team that feels like family! Ready to join the Morris Business Solutions family?

Job Title: IT Systems Technician Reports to: IT Manager Employment Type: Full-time Seniority Level: Associate Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services Job Function: Information Technology | Maintenance Job Summary: Position is responsible for supporting end users both onsite and remotely by deploying new equipment and software and performing preventative maintenance on existing equipment. The person should have in-depth technical knowledge of IT end user support. Key Responsibilities: • Ability to think strategically, manage time effectively, prioritize work according to severity. • Provide onsite/remote problem resolution for IT related hardware, software, and applications. • Resolve onsite/remote user-reported IT problems in a timely manner. • Install and maintain servers, desktops, and storage devices. • Provide ordering and coordination support for necessary onsite hardware and service requirements. • Provides training, troubleshooting, and support to network and communication system users. • Assist in configuration of desktops, laptops, and peripherals. • Coordinate IT related issues concerning infrastructure, applications, and business critical systems to appropriate resolution team. • Assist with automation projects from design and development through on-site installation and implementation. • Assist in the troubleshooting of PLC and robotic issues. • Develop data acquisition and visualization systems via SAP and Power Bi. • Installation and troubleshooting of AV equipment. Required Qualifications: • Computer Science degree is highly desired. • Those who meet all other requirements with demonstrated experience in the field will be considered. Physical Requirements: • Routinely lift and/or move up to 40 pounds. • Specific vision abilities required by this job include close vision and depth perception. • Routinely reach with hands and arms to handle or feel. • Frequently required to stand and walk. • Occasionally required to sit, stoop, kneel, or crouch. Why Join Us? • Work for a collaborative, experienced leadership team. • Be part of an industry leader with a strong brand reputation and an innovation-driven culture. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Job Title: IT Systems Technician Reports to: IT Manager Employment Type: Full-time Seniority Level: Associate Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services Job Function: Information Technology | Maintenance Job Summary: Position is responsible for supporting end users both onsite and remotely by deploying new equipment and software and performing preventative maintenance on existing equipment. The person should have in-depth technical knowledge of IT end user support. Key Responsibilities: • Ability to think strategically, manage time effectively, prioritize work according to severity. • Provide onsite/remote problem resolution for IT related hardware, software, and applications. • Resolve onsite/remote user-reported IT problems in a timely manner. • Install and maintain servers, desktops, and storage devices. • Provide ordering and coordination support for necessary onsite hardware and service requirements. • Provides training, troubleshooting, and support to network and communication system users. • Assist in configuration of desktops, laptops, and peripherals. • Coordinate IT related issues concerning infrastructure, applications, and business critical systems to appropriate resolution team. • Assist with automation projects from design and development through on-site installation and implementation. • Assist in the troubleshooting of PLC and robotic issues. • Develop data acquisition and visualization systems via SAP and Power Bi. • Installation and troubleshooting of AV equipment. Required Qualifications: • Computer Science degree is highly desired. • Those who meet all other requirements with demonstrated experience in the field will be considered. Physical Requirements: • Routinely lift and/or move up to 40 pounds. • Specific vision abilities required by this job include close vision and depth perception. • Routinely reach with hands and arms to handle or feel. • Frequently required to stand and walk. • Occasionally required to sit, stoop, kneel, or crouch. Why Join Us? • Work for a collaborative, experienced leadership team. • Be part of an industry leader with a strong brand reputation and an innovation-driven culture. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

IT HELPDESK TECHNICIAN The Full-Time IT Helpdesk Technician will be responsible for lending operational support to existing and new locations, to include working with various vendors to achieve all technology requirements. Work duties will encompass a variety of tiered Service Desk tasks when not engaged in active project deliverables. Day-to-day snapshot: actively participate in managing incidents/requests for support, contribute to knowledge base, perform routine operational/maintenance procedures, asset management/inventory, and other project and work duties as assigned. Primary, project-driven responsibilities include physical installation, configuration, and maintenance of wired/wireless network hardware, servers, terminal & computers w/peripherals, administrative computing systems, printers, A/V equipment, and more. This candidate must have a user-friendly attitude with a strong customer service and team-minded orientation. Candidates must be flexible as the position may require after hours work and/or travel in emergency situations, in addition to irregular travel for new property openings or necessary maintenance work. The range for this position is $22.00 to $24.00 an hour. RESPONSIBILITIES- Includes but not limited to the following: 1. Provides end-user support; troubleshoots and diagnoses problems both on-site and remotely. 2. Resolve issues for clients via phone, in person, or electronically. 3. Document, tracks, and monitor service requests received via helpdesk ticketing system to ensure timely resolution. 4. Train and assist employees in computer hardware and software use. 5. Coordinates other technical activities for supported users. 6. Assist with managing physical IT inventory and maintain accurate/detailed inventor. 7. Ensuring internal security best practices and compliance measures. 8. Resolves printing issues and network connectivity issues. 9. Provide operational maintenance support of infrastructure items that affect/involve IT, e.g., phone systems, cabling, internet connectivity, copier, printer, scanner, and fax systems. 10. Other duties may be assigned as needed. 11. Position may require after hours work and/or travel in emergency situations, in addition to irregular travel for new property openings or necessary maintenance work. 12. Current Software Environment: Intergy, Practice Analytics, Eaglesoft, Microsoft Office365, VMWare, XMedius, Bitdefender, AppRiver, StorageCraft, EPIC/Electronic Health Records-2023. 13. Current Hardware Environment: Stratus & Dell servers, Dell Workstations, Dell & HP terminals Surface tablets, Chromebooks, SonicWALL firewall, Aruba switches, Mitel phone system, Ubiquiti wireless, Konica Minolta MFP & HP printers. Knowledge and Skills desired: Excellent customer service skills, willingness to empathize with others and follow-through in providing the most efficient service possible. Proficient in the use of Microsoft Office programs to produce correspondence, documents, presentations, records, and spreadsheets. General knowledge of best practices and procedures in maintaining networks and computing/systems environments. Hands-on comfort with common power/hand tools that may be needed for installation work. Knowledge of medical operations. Familiarity with the role of Federally Qualified Health Centers (FQHCs) in the community. QUALIFICATIONS: Ideal candidate with have 2-3 years in Field Tech or related work Associate's Degree or higher preferred, and/or technical certifications in lieu of degree. Minimum of 2 years technical, hands-on installation, repair, and/or support work required. Greater “on-the-job” experience considered in lieu of degree or certifications. Bilingual English/Spanish or English/Russian is desired. WORK/LIFE BENEFITS Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth Eleven (11) Paid Holidays Two (2) Floating Holidays Accrued PTO (total of 156 hours 1st year) No weekends or holiday work required Employee Assistance Network FINANCIAL WELL-BEING BENEFITS 403b Retirement Savings with Match Employer Paid Short/Long Term Disability Insurance and Life Insurance HRSA and Public Non-Profit Student Loan Forgiveness CAREER GROWTH BENEFITS Monthly Staff Meetings and Training Relias Learning Management System Continued Medical Education (CME) & Continuing Education (CEU) Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Hourly range $22 to $24.00

The Desktop and System Support Technician, Intermediate position will be responsible for IT customer service at designated facility; this includes maximizing performance, security, and up-time of each desktop, server and network. Powering Vehicles, Motion, Work, and Lives since 1966. Performance Expectations Complete assignments from the Service Desk efficiently and effectively within assigned priority to meet SLA. Troubleshoot and solve office desktop problems. Act as the “face of IT” at designated facility and route issues. Prepare regular and special reports and analyze within prescribed guidelines. Contact customers, suppliers, or organization employees outside the immediate work area to exchange information. Inform Corporate IT management of any issues concerning requests to perform tasks outside of this job description. Purchase software and hardware for designated facility according to standards and IT purchasing procedures. Ensure licensed software is used in facility and the information is maintained in the licensing database. Setup and install all network attached equipment at facility. Maintain software and hardware on desktops at facility including Office Automation software, Anti-Virus, PC management software as per Desktop Setup Checklist. Support unique systems such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, door controllers, buzzers, and other software or hardware. Administer local phone system (including paging, voice mail, moves-adds-changes). Prepare, monitor and adjust work schedules and evaluate data on user support services provided. Ability to prepare, monitor and analyze data on user support services provided. Ability to evaluate information technology needs and users' software needs. Credentials Post-Secondary Education in Computer Science is preferred. Current MCP considered an asset. Minimum four years experience in data communications troubleshooting. ITIL and ITSM knowledge is preferred. Minimum two years experience using Windows Desktop OS, Microsoft Office, Dell Desktop and Notebook hardware and Networking basics. Working knowledge of data communications troubleshooting. Ability to read and understand equipment, policy and procedure manuals Desired Characteristics Possess excellent comprehension and interpersonal skills. Ability to work independently and coordinate efforts with co-workers. Ability to continuously learn and update technical knowledge. What Linamar Has To Offer Opportunities for career advancement. Community based outreach supporting both local and global initiatives and charities. Social committees and sports teams. Discounts for local vendors and events, including auto supplier discounts. About Us Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets. From the entrepreneurial seeds planted by our dynamic founder, to the support provided along the way, all Linamar employees are poised for success in this fast-paced and rapidly growing environment. With access to the tools you need to succeed, you will make an impact along with other motivated and engaged people. Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Greer, SC operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) · Experience in systems engineering, data processing operations, communications, risk management, or other IT areas preferred · Experience with Microsoft Office (Word, Excel, PowerPoint, Visio) · Effective oral and written communication skills · Problem solving and analytical skills, as well as a strong attention to detail · Ability to multitask · Experience working with warehouse management systems or sequencing a plus Responsibilities will include but not be limited to: · Maintaining the facility network, servers, and PC's · Troubleshooting and diagnosing network, server, and PC issues · Assisting upper management with any technology related projects or research · Assisting the operations group, as needed · Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects · Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget · Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support We offer a competitive base salary and benefits package including medical, dental, 401K, and paid time off in addition to offering upward mobility within the company. If you are energetic, self-motivated and looking to launch your career to new heights while becoming part of an expanding organization - don't waste a second - respond today! Check us out on the web at: ***************************

Wage: $20-25 per hour Job Description: As a Helpdesk Technician at Appalachian Network Services Inc, you will provide crucial first-level technical support within our IT Support department. This in-office role focuses on delivering responsive and high-quality remote support for our customers' technology needs, including workstations, servers, printers, networks, and other IT systems. Key Responsibilities: Provide prompt and effective first-level reactive remote support for issues related to core business applications, operating systems, workstations, servers, printers, networks, and phone systems. Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix. Actively manage and respond to customer support tickets and calls, ensuring high-quality service and timely issue resolution. Maintain and update system documentation in ConnectWise, ensuring procedures are current and effective. Communicate effectively with customers, keeping them informed of incident progress and managing notifications for impending changes and scheduled outages. Additional Duties and Responsibilities: Maintain high customer satisfaction through fast and effective resolution of customer requests. Work independently and within a team setting to manage the helpdesk ticket queue, pulling email tickets from the top of the board and answering all support calls. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We are committed to providing a supportive environment where employees can thrive and contribute to our success. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Proficient understanding of operating systems, business applications, printing systems, phone systems, and network systems. Strong interpersonal and communication skills, including telephony, active listening, and customer care. Effective diagnostic and troubleshooting skills, with the ability to multitask and adapt to changes quickly. Technical awareness to appropriately match resources to technical issues. Self-motivated with the ability to work effectively in a fast-paced, in-office environment. Professional Certifications: Required: CompTIA A+ Preferred: CompTIA Security+, Network+ Experience: At least 3 years of experience in information technology, preferably in a helpdesk or technical support role. Associate's degree in Information Technology, Computer Science, or related field; or equivalent experience preferred. Benefits: Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions. Dental and Vision Insurance: Available for employee enrollment at their own expense. Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available. Flexible Time Off: We provide flexible time off to support work-life balance. 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your longterm financial planning. Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance. Career Advancement: Opportunities for professional growth in a rapidly expanding company. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed This is a 100% in-office position. Company's Website: ******************** As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.

Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory. This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment. Responsibilities * Assist in the administration of applications and servers, including installation, patching, and troubleshooting. * Assist with user account management. * Support end-users by resolving technical issues related to hardware, software, and network connectivity. * Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues. * Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation. * Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides. * Perform routine system backups and participate in disaster recovery planning and testing. * Participate in Network Services on-call. * Other Assigned Duties Average Weekly Time Allocations 30% - System Administration Duties 25% - End-user Support 20% - Network Infrastructure Maintenance 10% - Network Performance Monitoring / Response 15% - Unallocated/Other Assigned Duties Physical Requirements * Ability to lift and carry equipment weighing up to 75 pounds. * Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time. * Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment. * Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights. * Ability to sit or stand for extended periods while performing computer-related tasks. * Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly. * Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing. Working Relationships This role will report to the Director of Network Services. This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively. Work Schedule IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory. Travel Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary. This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.

Provide 100% of phone support for approximately 300 users Provide resolution to as many calls as possible on first request Log all calls in Helpdesk Ticketing systems Coordinate technical assistance with other technology department team members Document Helpdesk processes and protocols Research hard to solve technical issues Requirements Previous Helpdesk/ Service Desk experience in a corporate environment Excellent Customer Service Skills Resourceful problem solver Pleasant Phone Presence Comfortable with being on the phone at all times Desire to succeed Rockwell Dr, Fletcher, NC 28732, United States of America

This role oversees and maintains the organization's comprehensive IT infrastructure, focusing on system reliability, data security, user support, and technology lifecycle management. This involves managing servers, network components, cloud services, and endpoint devices to ensure optimal performance and business continuity. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed. System and Server Management: Deploy and test updates on all servers, ensuring proper functionality and security. Manage and monitor all network hardware (servers, network access control appliances, firewalls, etc.) for performance and intrusion. Maintain and update firewall OS and configure both the firewall and network access control (NAC) for content filtering. Evaluate server performance and ensure sufficient storage capacity. Manage server hardware upgrades (RAM, drives) and perform software upgrades. Manage and maintain the Active Directory (AD) domain, including user onboarding/offboarding, access privileges, and security. Ensure all server software, including specialized applications like the barcode server software, is updated and running efficiently. Security and Endpoint Management (Client Devices): Develop, test, and execute a schedule for installing updates/patches on client endpoints. Manage comprehensive threat detection and prevention (antivirus, anti-spyware, anti-malware) solutions across all servers and client endpoints, ensuring timely updates and optimal performance. Monitor the network for potential security intrusions. Ensure file system privileges are correctly set to maintain data security. Data Protection and Disaster Recovery (DR): Validate data backups (on-site and off-site) for proper execution, content accuracy, and retention. Perform data and system restores upon request. Regularly test full system restores and Active Directory restoration procedures. Write and test the organization's Disaster Recovery plan. Office 365 and Cloud Services: Ensure Office 365 services (including email/cloud-based messaging and collaboration) are running efficiently. Manage user accounts within Office 365 (add/remove users, password management). Test Office 365 backups and restoration procedures. Procurement and Vendor Management: Research, purchase, and manage the inventory of all IT hardware (including new endpoint devices) and software/licensing. Coordinate, oversee, and manage all work with external IT consultants and vendors. Oversee and manage other IT-related systems, such as VoIP/phone systems and internet service providers (ISPs). User Support and Troubleshooting: Set up and configure all new endpoints (including domain access, user profiles, remote access like VPN shortcuts, and security software). Provide support for all endpoint issues (hardware, OS reinstallation, software reinstallation, network access, performance, file system privileges). Troubleshoot network issues (internal/intranet/internet connectivity) and printer issues. Provide support for key line-of-business applications (e.g., ERP/CRM like Great Plains and Salespad), including add-ons, and general office software issues. Troubleshoot database issues involving SQL Server and TSQL queries. Deliver user training on new software updates (e.g., Office 365 application updates). Serve as the primary contact for advanced support from hardware vendors (e.g., Dell). Physical Security Systems: Manage and maintain building access control (e.g., badges via security software). Manage and maintain security camera systems. SUPPLEMENTAL RESPONSIBILITIES Completes any tasks and/or projects assigned by supervisor Other duties as assigned ACCOUNTABILITY Maintain and develop exceptional technical documentation for all network, system, and endpoint configurations, troubleshooting, and maintenance procedures. Responsible for the overall maintenance, troubleshooting, and management of the entire network and all associated servers (including cloud services, web server, VPN, and file sharing/storage servers) and computers. Research, recommend, and deploy IT best practices, standards, and protocols for system and network maintenance. AUTHORITY This role has no direct reports QUALIFICATIONS Education/Experience: Associate's Degree or 5+ years of experience in IT Specific Characteristics: Proven ability to effectively communicate with stakeholders, build trust, and maintain a high level of professionalism. Adaptable and flexible to rapidly changing priorities. Commitment to maintaining the highest degree of confidentiality when handling sensitive information. Ability to maintain composure under pressure and manage multiple simultaneous tasks effectively. Proficiency across all IT disciplines, with the ability to diagnose and fix problems across various software and hardware platforms. Strong customer service skills, helpful demeanor, and ability to perform well under stress. DEMANDS Time and availability Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof. Occasional evening and weekend work may be required as job duties demand Travel Must have transportation to and from headquarters. Physical The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to hear and talk Use of hands for keyboard usage Frequent sitting, standing and walking Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving up to 100 pounds when moving and changing computer equipment. Environment Must be able to work in a moderately loud work environment. DISCLAIMERS AAP/EEO Statement- North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Description Community Support Technicians needed for McDowell and Caldwell counties to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports, and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Salary: $50,000 - 60,000 What is your perfect fit? Strong experience with providing technical assistance to end-users Ability to research, diagnose and troubleshoot Great written & oral communication skills Do you enjoy working in office everyday? If that describes you, we need to talk! What your future day will look like: Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically Assist with software applications and hardware needs Handling multiple projects at once Benefits Offered: Full benefits including medical, dental, STD, Long TD, PTO Type: Direct To be a champion in this role, you will need: 1+ years of help desk or technical support experience Proficiency in Office 365 applications Ability to travel up to 50 miles as needed We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit