Information Technology Specialist Jobs in Austin, MN

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Hematopathology Communications Specialist serves as a key liaison between clients, pathologists, and the Hematopathology laboratories. This role ensures clear, accurate, and timely communication to support optimal client service and efficient laboratory operations. The specialist fosters strong client relationships, promptly addresses technical inquires, and provides expert guidance on the diverse array of hematopathology tests offered by the division. As a Technical Specialist in the Hemepath Support Lab, you will collaborate with those in the Technical Specialist II, Technical Specialist Coordinator, and laboratory management team to provide direction for the technical operation of the laboratory, which includes operation maintenance and troubleshooting of laboratory instruments and assays. Responsibilities of the Technical Specialist I role: * Serving as the primary point of contact for external clients regarding hematopathology testing and services. * Developing and maintaining strong, collaborative relationships with clients, understanding their needs and ensuring satisfaction. * Working closely with laboratory staff and pathologists to provide accurate and timely responses to technical and clinical questions. * Possesses in-depth knowledge of the Hematopathology Division's test menu and assist clients in selecting appropriate testing options. * Coordinating communications to minimize wait times and improve turnaround for client inquiries and internal information flow. * Escalating complex or urgent cases appropriately while maintaining clear documentation and follow-up. * Validating and documenting operational changes using the test life cycle process (TLCP). * Providing direction for operational workflow * Serving as an expert resource for the work unit and other laboratory technologists * Completing projects and assignments * Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives. * Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic. This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Qualifications Bachelor's degree in clinical/medical laboratory science (CLS/MLS), medical technology (MT), chemistry, biological science from an accredited institution, or bachelor's degree from an accredited institution in addition to a certificate in MLS. In histopathology or non-testing laboratories, a bachelor's degree with laboratory certification if applicable. Two years of relevant laboratory experience required. * A HEW certificate may be substituted for the specified degree. Additional Qualifications * Hematopathology background is preferred. * Customer service experience withing a medical or laboratory setting is preferred. * Strong interpersonal and communication skills. * Ability to manage multiple inquiries efficiently in a fast-paced environment. Experience with operation and troubleshooting of laboratory instruments and assays. * Capable of performing under time constraints, multi-tasking, and working in a fast-paced and changing environment. * Demonstrates self-motivation, attention to detail and excellent verbal and written communication skills. * Able to work independently. * ASCP or other certification pertinent to the laboratory field may be required depending on the laboratory specialty and prevailing regulatory requirements. Application Requirements * All must be included for your application to be considered: * CV/Resume * Cover letter * Transcripts (unofficial copy accepted) or NACES detailed international equivalency for foreign degrees. * Internal candidates must provide their past three performance appraisals. DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor. * Non-DLMP internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor. * International Transcript: * MUST have a DETAILED equivalency evaluation. * MUST show US equivalent degree. * Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) ************* OR the Association of International Credential Evaluators, Inc. (AICE) ****************** Exemption Status Exempt Compensation Detail $70,116.80 - $105,289.60 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, 8:30 AM - 5:00 PM Weekend Schedule No weekends or holidays. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Laura Heyde

This position will provide technical support for milk harvest, cooling, and storage equipment as well as dairy herd and facilities system management technology. This dynamic role uses both computer and mechanical skills to plan, install, and maintain dairy equipment and technology used on farm. Essential Duties and Responsibilities Provide solutions for milking and cooling equipment and herd management software system issues for our customers Troubleshoot problems remotely and on-site with customers and MLS service and installation technicians. Assist with system setup and configuration. Conduct maintenance when needed Manage multiple tasks Work on-call, as needed Document software, hardware, and warranty issues Support the sales process and provide technical consultation Assist with testing, quality control and documentation Maintain close cooperation and communication with the route, sales, and installation teams Assist with office IT issues, as needed Performs other duties as assigned Qualifications (Skills/Abilities Required) Dairy farm background or on-farm management experience Strong work ethic with mechanical aptitude and the ability to read and follow directions Familiarity with computer networking Excellent customer service skills through phone, email and in person interactions Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers Dairy herd management software experience a plus Overnight travel up to 30% of the time Must have a valid diver's license Education Education: Bachelor's or associate degree with dairy or technical emphasis Excellent written, verbal and Microsoft Office skills

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Make your mark at the world's largest HVAC company Daikin Applied is seeking a talented Digital Desktop Support Specialist. The Digital Desktop Support Specialist is responsible for the deployment and support of client/desktop systems, applications, and local infrastructure, in alignment with ITIL best practices. This position ensures business users are kept productive by investigating and resolving issues they have with their computer, access, internet services and software. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Faribault, MN - Hybrid What you will do: * Incident and Service Request Management: Provide first and second line analysis and response to incident and service request tickets submitted by internal business users, adhering to ITIL incident management practices * Knowledge Management: Create, update, and maintain critical Digital infrastructure knowledge base documentation to support efficient resolution and continuous improvement * Deployment and Support: Deploy and support client/desktop systems, and local infrastructure components, or assist with the administration of more complex systems, in line with ITIL change management processes * System Imaging: Participate in the creation, maintenance, and deployment of system images for client/desktop systems, ensuring compliance with configuration management standards * Collaboration: Foster team collaboration and assist other departments as needed to promote effective team-building and cross-functional support * On-site support 5 days per week at Faribault MN offices * On-Call Support: Participate in on-call duties on a weekly rotational basis to provide continuous support and maintenance What's in it for you: * Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more * The ability to make an impact and shape your career with a company that is passionate about growth * The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) * 5+ years in Digital support roles * ITSM Experience - desktop system administration tools * Previous experience on manufacturing facilities providing Digital Support * Proficient with MS Windows, MS O365 applications, client/desktop systems and infrastructure components * Work visa sponsorship is not available for this position Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: * Multiple medical insurance plan options + dental and vision insurance * 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions * Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage * Short term and long-term disability * 3 weeks of paid time off for new employees + 11 company paid holidays * Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual * Paid sick time in accordance of the federal, state and local law * Paid parental leave and tuition reimbursement after 6 months of continuous service The typical annual base salary for this position ranges from $28.00 - $45.00 per hour in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. #LI-RS1, #LI-hybrid

Job Title: Technical Support SpecialistJob Description We are seeking a highly skilled Technical Support Specialist with extensive experience in Microsoft Office 2007, XP, and 2003. The ideal candidate will have experience with the full suite of Microsoft Office, including Word, Excel, Outlook, Access, Project, and PowerPoint. Responsibilities + Provide technical support and customer support to ensure timely resolution of issues. + Perform troubleshooting and test procedures to diagnose problems. + Review and document issues, maintaining accurate and detailed records. + Support sales teams with technical inquiries and data entry tasks. + Develop, document, and implement standard operating procedures and customer service guidelines. Essential Skills + Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access, Project, PowerPoint). + Strong technical support and customer service skills. + Ability to troubleshoot and resolve technical issues efficiently. + Excellent documentation and data entry skills. Additional Skills & Qualifications + Experience in documentation review and document control. + Ability to work effectively in a team environment. Work Environment You will be working in a collaborative team environment, engaging with cross-functional teams to deliver exceptional technical support. Pay and Benefits The pay range for this position is $38.00 - $44.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rochester,MN. Application Deadline This position is anticipated to close on Jun 18, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. **Clinical Specialist** **$57,500 annually** Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. + Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. + Complete structured assessment interviews with parents/care providers. + Conduct observation of the individual in appropriate settings such as home, school, or community. + Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual. + Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable. + Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees. + Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner. + Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards. + Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements. + Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights. + Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed. + Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed. + May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required. + If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies. + If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives. + May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately. + Participate in safety drills and protect persons being served in the event of emergency. + Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities. **_Qualifications:_** + Bachelor's Degree in a human services field. + Two years of related experience. + Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder. + Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention. + Reliable, responsible, and caring nature with ability to work well with others. + Commitment to the company's mission and values. + Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services. + All state-required training and certification completed in mandated timeframes. **_Why Join Us?_** + Full compensation/benefits package for full-time employees. + 401(k) with company match. + Paid time off and holiday pay. + Rewarding, hands-on work with plenty of variety - no two days are ever the same! + Make a lasting impact in the lives of individuals! + Enjoy job security with nationwide career development and advancement opportunities. **We have meaningful work for you - come join our team -** **_Apply Today!_** Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

IT Support Specialist - Intern (011/01/26 - 05/31/26) Status: Part-Time Internship (20 hours per week - flexible) Department: Information Technology Reports to: Information Technology Manager The IT Support Specialist Intern position offers an exciting opportunity for aspiring IT professionals to gain hands-on experience in technical support within a dynamic organization. The IT Support Specialist Intern position assists in maintaining the technology infrastructure at Hoover's Hatchery and provides essential support to end-users. Essential Duties and Responsibilities Provides technical support for hardware, software, and network issues Troubleshoots and resolves computer problems for end-users Assists with installing, maintaining, and upgrading computer systems Documents new procedures and information as well as updates current documentation Provides necessary training to end-users related to procedures Supports LANs, WANs, network segments, as well as internet and intranet systems Upgrades and configures system software that supports infrastructure Supports various IT projects and implementations Job Qualifications Has taken IT courses and/or has a basic understanding of the following technologies: Windows OS (10, 11) Linux (Ubuntu) Windows Server 2022 or above Microsoft Office Microsoft 365 Platform iOS, Android Networking - Ubiquiti UniFi Microsoft Intune Willingness to learn Strong attention to detail, problem solving, and analytical skills Effective communication and listening skills Focus on continuous improvement Ability to work effectively as part of a team or independently Knowledge of Windows operating systems and Microsoft Office applications Competencies Ethical conduct Customer servitude Tenacity Strong computer skills Strong attention to detail High level of confidentiality Problem solving/analysis Ability to adapt to change Ability to work well with others Great organization skills Able to successfully meet deadlines Strong communication skills Motivated and self-directed Able to effectively prioritize Effective in a team environment Travel Requirements No travel required Physical Demands Requires the ability to tolerate unpleasant odors associated with eggs and poultry of various quality Normal corrective vision range, ability to see color and distinguish letters, numbers, and symbols Frequently required to sit, walk, talk, hear, bend, reach, and stand. This position may require heavy lifting, over 40 lbs.

Bring your expertise to this growing company! Dahl Consulting is currently partnering with a leading insurance company. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a PC Technician for a contract position! Interested? Get more details below. Worksite Location: Owatonna, MN Compensation: $18.00-$22.00 per hour What you’ll do as the PC Technician: Work on-site assisting the PC Tech team with tasks related to installing, setting up, tearing down, moving, and supporting software/hardware What you’ll bring to the PC Technician role: Good customer service skills with the ability to learn basic hardware-related tasks Training on computer operating systems and software is preferred Proficiency with Microsoft Office Suite or similar software Ability to maintain confidentiality of business and personnel information Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at **************. As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: **********************************************

As a Technical Specialist in the Frozen Section Lab, you will collaborate with those in the Technical Specialist II, Technical Specialist Coordinator, and laboratory management team to provide direction for the technical operation of the laboratory, which includes operation maintenance and troubleshooting of laboratory instruments and assays. Responsibilities of the Technical Specialist I role: Validating and documenting operational changes using the test life cycle process (TLCP). Providing direction for operational workflow Serving as an expert resource for the work unit and other laboratory technologists Completing projects and assignments Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives. *Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic. **This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. To be considered for this position you must: Have a bachelor's degree and at least two years of relevant laboratory experience *A HEW certificate may be substituted for the specified degree. Additional Qualifications Experience with operation and troubleshooting of laboratory instruments and assays. Capable of performing under time constraints, multi-tasking, and working in a fast-paced and changing environment. Demonstrates self-motivation, attention to detail and excellent verbal and written communication skills. Ability to work independently. ASCP or other certification pertinent to the laboratory field may be required depending on the laboratory specialty and prevailing regulatory requirements. Application Requirements *All must be included for your application to be considered: CV/Resume Cover letter Transcripts (unofficial copy accepted) or NACES detailed international equivalency for foreign degrees. Internal candidates must provide their past three performance appraisals. **DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor. ***Non-DLMP internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor. *International Transcript: MUST have a DETAILED equivalency evaluation. MUST show US equivalent degree. Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) ************* OR the Association of International Credential Evaluators, Inc. (AICE) ******************

The City of Rochester welcomes applications for IT Analyst II The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work. We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community. It takes us all working together Nature of Work This position is responsible for developing, implementing and maintaining applications for various City departments. Responsibilities include working with City departments to design, build, implement and deploy applications via available development tools, utilizing MS SQL server, and/or vendor specific software/hardware. This position also works closely with users to determine needs and expectations, assessing application needs, research and review alternatives to in-house development, designing complex application systems, preparing specifications and implementation schedules, implementing applications and providing maintenance support. Pay 2025 starting salary is $82,338-$96,868 annually depending on qualifications, with advancement to $121,086. To have your application considered in the first round of reviews, please apply before May 19, 2025.Applications will be accepted until the position is filled. DUTIES AND RESPONSIBILITIES The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment. (For positions with more than one incumbent) * Work closely with users to understand needs and expectations. * Work effectively with users to ensure that open communications are maintained. * Provide guidance during the assessment of business process and evaluate support requests for feasibility. * Provide ongoing status reports to users to ensure that user expectations are being met. * Research and review alternatives to in-house development. * Research vendor provided application availability as part of application needs assessment. * Review vendor provided applications to understand pros and cons of vendor provided applications versus in-house development. * Provide recommendations based on research and review of alternatives. * Design complex application systems. * Work with City departments to design, build, implement and deploy applications via available development tools and utilizing MS SQL server and/or vendor specific software/hardware. * Review how application system additions and changes interact with existing business processes and application systems. * Provide recommendations that will improve the design and meet user needs and expectations. * Identify guidelines to be used for preparing specifications and implementation schedules. * Prepare specifications and implementation schedules. * Prepare specifications for presentation and output, workflow, business rules and data management based upon the design guidelines. * Ensure that specifications meet internal standards and user approval. * Prepare implementation schedules based upon detail specifications. * Implement applications. * Maintain project management controls to ensure that implementation targets are met. * Coordinate application implementation with vendors, users and IT staff as needed. * Configure, code, test and debug applications to specifications. * Prepare documentation to accurately describe the application and internal process flow. * Install applications and ensures that they interact properly with existing applications. * Provide training support to users as required. * Provide maintenance support. * Troubleshoot processing problems and recommend appropriate solutions. * Enhance applications to conform to changing requirements. * Understand the current operating environment and work effectively with development tools. * Monitor changes in the industry and provide recommendations to improve the performance and utilization of Information System resources. Perform other duties as assigned or necessary. * ESSENTIAL FUNCTIONS MINIMUM QUALIFICATIONS Education and Experience An Associate's degree from an accredited Computer Science, Computer Information Systems, Information Technology or closely related field AND two (2) years of full-time employment experience developing and implementing business application systems OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Licenses and/or Certifications Valid driver's license A background investigation including fingerprinting is required as a condition of employment. Desirable Qualifications A Bachelor's degree in Computer Science, Computer Information Systems, Information Technology or closely related field from an accredited four-year college or university Microsoft Certified Solution Developer (MCSD) Experience with: MS Visual Studio, ASP.NET, CSS, HTML, JavaScript, MS SQL programming, IIS Webserver Configuration, Web Services, Python, Power BI ADDITIONAL INFORMATION PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation. In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below: Continuous demands: sitting, fine dexterity Frequent demands: standing, walking, reaching, handling Occasional demands: lifting, carrying, pushing/pulling, kneeling, crouching, crawling, bending, twisting, climbing, balancing Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, and touch. Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions)

Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. Schedule & Pay: 2nd shift: 3:00pm-11:30pm $19.00 per hour Full time, 40 hours per week Nexus' Comprehensive Benefits Include: Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW - Talkspace Therapy Benefit for the whole family NEW - Hinge Health Benefit for the whole family NEW - Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Hours 3pm-11:30pm with rotating weekends Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite

Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills

Company History: To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born. Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, Print Audit, Papercut and Rouse Consulting. While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. We offer a full suite of services including technology lifecycle management, print and document solutions, workflow automation, integrated support, and structured cabling. Our unparalleled office solutions are trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems. We believe that each employee contributes to Solutions Management Group's growth and success. We hope you will take pride in being a member of our team. Job Purpose The Customer Support Technician provides direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS) at North Iowa Area Central Community College. This includes all equipment from the network's edge to the end user and encompasses a wide range of computer and audio/visual peripherals including, but not limited to, projectors, displays, document cameras, audio amplification, and similar equipment. The position provides operational support and incident resolution for both individual components and systems and works closely with end-users to solve both technical and operational problems. The Customer Support Technician will document solutions and work closely with the Customer Services Support Team, the Service Desk, and the System Administrators to efficiently resolve issues. Primary Job Responsibilities Provides excellent customer service to all North Iowa Area Central Community College staff and students Install, support, and repair College computers, peripherals, software, and educational technology equipment Interfaces effectively, efficiently, and professionally with end users to resolve issues related to effective use of technology Travels to on-campus and off-campus facilities for installation, demonstration, maintenance and repair of equipment Observes and report equipment performance deficiencies Promotes self-service and coaches end users to use self-service when remote or desk-side visit could have been avoided Provides ongoing operational training to end-users with hands-on training and/or writing technical support documentation for installed classroom systems. Provides set-up, operation, and teardown of AV support for miscellaneous college events Qualifications Employee must be able to execute strong customer service skills Associates Degree or Certificate/Diploma in computer science or a related field One to three years of recognized success in Desktop Support, Audio/Visual Support, educational technology, or a related field Computer knowledge: Microsoft Word, PowerPoint and Excel, MAC operating system, and Adobe Flash Media Live Preferred Education/Experience Comp TIA A+ Certification InfoComm CTS Certified Technology Specialist Three to Five years of recognized success in Desktop Support, Audio/Visual Support, or a related field Experience supporting Higher Education Valid driver's license Benefits * Health, Dental, and Vision insurance *Company paid STD/LTD Insurance for employee *Company paid Life Insurance $10,000.00 policy for employee *Section 125 Flex Spending Account * 401(K) Retirement Plan and 401(k) match * Paid Time Off (Vacation, PTO and Holidays) *Paid Volunteer Time *Employee Assistance Program Solutions Management Group is an Equal Opportunity Employer

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Hematopathology Communications Specialist serves as a key liaison between clients, pathologists, and the Hematopathology laboratories. This role ensures clear, accurate, and timely communication to support optimal client service and efficient laboratory operations. The specialist fosters strong client relationships, promptly addresses technical inquires, and provides expert guidance on the diverse array of hematopathology tests offered by the division. As a Technical Specialist in the Hemepath Support Lab, you will collaborate with those in the Technical Specialist II, Technical Specialist Coordinator, and laboratory management team to provide direction for the technical operation of the laboratory, which includes operation maintenance and troubleshooting of laboratory instruments and assays. Responsibilities of the Technical Specialist I role: + Serving as the primary point of contact for external clients regarding hematopathology testing and services. + Developing and maintaining strong, collaborative relationships with clients, understanding their needs and ensuring satisfaction. + Working closely with laboratory staff and pathologists to provide accurate and timely responses to technical and clinical questions. + Possesses in-depth knowledge of the Hematopathology Division's test menu and assist clients in selecting appropriate testing options. + Coordinating communications to minimize wait times and improve turnaround for client inquiries and internal information flow. + Escalating complex or urgent cases appropriately while maintaining clear documentation and follow-up. + Validating and documenting operational changes using the test life cycle process (TLCP). + Providing direction for operational workflow + Serving as an expert resource for the work unit and other laboratory technologists + Completing projects and assignments + Actively partnering with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives. ***Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.** ****This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.** **Qualifications** Bachelor's degree in clinical/medical laboratory science (CLS/MLS), medical technology (MT), chemistry, biological science from an accredited institution, or bachelor's degree from an accredited institution in addition to a certificate in MLS. In histopathology or non-testing laboratories, a bachelor's degree with laboratory certification if applicable. Two years of relevant laboratory experience required. *A HEW certificate may be substituted for the specified degree. **Additional Qualifications** + Hematopathology background is preferred. + Customer service experience withing a medical or laboratory setting is preferred. + Strong interpersonal and communication skills. + Ability to manage multiple inquiries efficiently in a fast-paced environment. Experience with operation and troubleshooting of laboratory instruments and assays. + Capable of performing under time constraints, multi-tasking, and working in a fast-paced and changing environment. + Demonstrates self-motivation, attention to detail and excellent verbal and written communication skills. + Able to work independently. + ASCP or other certification pertinent to the laboratory field may be required depending on the laboratory specialty and prevailing regulatory requirements. **Application Requirements** ***All must be included for your application to be considered** : + CV/Resume + Cover letter + Transcripts (unofficial copy accepted) or NACES detailed international equivalency for foreign degrees. + Internal candidates must provide their past three performance appraisals. **DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor. ***Non-DLMP internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor. ***** **International Transcript** : + MUST have a DETAILED equivalency evaluation. + MUST show US equivalent degree. + Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) ************* OR the Association of International Credential Evaluators, Inc. (AICE) ***************** . **Exemption Status** Exempt **Compensation Detail** $70,116.80 - $105,289.60 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday, 8:30 AM - 5:00 PM **Weekend Schedule** No weekends or holidays. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Laura Heyde **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. **Clinical Specialist** **$57,500 annually** Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. + Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. + Complete structured assessment interviews with parents/care providers. + Conduct observation of the individual in appropriate settings such as home, school, or community. + Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual. + Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable. + Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees. + Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner. + Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards. + Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements. + Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights. + Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed. + Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed. + May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required. + If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies. + If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives. + May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately. + Participate in safety drills and protect persons being served in the event of emergency. + Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities. **_Qualifications:_** + Bachelor's Degree in a human services field. + Two years of related experience. + Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder. + Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention. + Reliable, responsible, and caring nature with ability to work well with others. + Commitment to the company's mission and values. + Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services. + All state-required training and certification completed in mandated timeframes. **_Why Join Us?_** + Full compensation/benefits package for full-time employees. + 401(k) with company match. + Paid time off and holiday pay. + Rewarding, hands-on work with plenty of variety - no two days are ever the same! + Make a lasting impact in the lives of individuals! + Enjoy job security with nationwide career development and advancement opportunities. **We have meaningful work for you - come join our team -** **_Apply Today!_** Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills

This is a limited tenure position that has been approved for 2 years with possible extension of another year. This is a full-time hybrid position. Work will primarily be performed remotely but will require incumbent to be on site. Therefore, the incumbent must live within a reasonable driving distance of a Mayo Clinic location including Phoenix, Arizona; Jacksonville, Florida; or Rochester, Minnesota. The Enterprise Interface Services Unit is looking for a programmer analyst to help build integration software. The incumbent will be responsible for building new interfaces using IBM App Connect Enterprise and Cloverleaf interface engine as well as develop custom applications using Java or similar object oriented programming language. Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development. Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Preferred Qualifications Java or similar programming language Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

This is a limited tenure position that has been approved for 2 years with possible extension of another year. This is a full-time hybrid position. Work will primarily be performed remotely but will require incumbent to be on site. Therefore, the incumbent must live within a reasonable driving distance of a Mayo Clinic location including Phoenix, Arizona; Jacksonville, Florida; or Rochester, Minnesota. The Enterprise Interface Services Unit is looking for a programmer analyst to help build integration software. The incumbent will be responsible for building new interfaces using IBM App Connect Enterprise and Cloverleaf interface engine as well as develop custom applications using Java or similar object oriented programming language. Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. Qualifications Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development. Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Preferred Qualifications Java or similar programming language Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.