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  • Operational Technology Security Expert

    Gartner 4.7company rating

    Information technology specialist job in Stamford, CT

    About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. Gartner defines CPS as "Engineered systems that orchestrate sensing, computation, control, networking and analytics to interact with the physical world (including humans)." Often interchangeably referred to as OT/IoT/IIoT/IoMT or "Smart" assets, when secure, CPS enable safe, real-time, reliable, resilient and adaptable performance. What you will do: We are looking for a Senior Director analyst in Gartner's Applied Risk practice to write and present cutting-edge insights on CPS security. A Senior Director's insights both provide actional guidance to help cybersecurity leaders defend against emerging risks and provoke meaningful conversations that shape executive thinking. Gartner analysts can also expect to engage with senior decision makers every day, becoming indispensable sources of advice and inspiration. The Senior Director analyst will: Create innovative, thought provoking, and highly leveraged "must-have insight" content Be an industry-recognized expert on the architecture and implementation of cyber-physical systems security both in traditional ICS/OT environments, and in a post-Purdue Model world where new CPS such as robots and autonomous systems increasingly deploy. Become an expert on the cyber-physical systems security industry, identifying and evaluating solutions vendors and understanding emerging trends in the market. Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward Demonstrate thought leadership in establishing Insights positions across a team of analysts Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business Provide high quality and timely content peer review Build credibility as an industry expert to represent Gartner research, methodology and strategy Actively participate in innovation, ideation, and Insights discussions and collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be a mentor and a coach by supporting more junior team members Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions, What you will need: Bachelor's degree or equivalent experience; Graduate degree preferred 12+ years of relevant field or industry experience. At least five years of experience securing cyber-physical systems in complex environments required. Must be able to think strategically across industry boundaries. The ideal candidate will take lessons learned from a key industry (Critical Infrastructure, Oil and Gas, Heavy Manufacturing, Aerospace and Defense, Automotive, Medical devices) and be able to apply them to any context. Must be familiar with key industry standards related to CPS security risks such as NERC-CIP, ISA/IEC 62443, NIST SP 800-82, and C2M2 Must be familiar with CPS security vendors and deployment best practices Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables Demonstrate excellence in research and writing ability Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges Strong communicator who is able to explain complex concepts concisely and simply Subject matter expert comfortable presenting at large and small-scale speaking engagements Strong business and financial acumen Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team Learning agile and adept with navigating highly matrixed environments Ability to represent Gartner's research methodology and strategies effectively at all levels Willingness and ability to travel up to 25% (where applicable) What you will get: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities #LI-remote #LI-EH1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:97111 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $102k-124k yearly est. 1d ago
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  • Intern - IT Operations Support

    Lightpath 3.3company rating

    Information technology specialist job in Bethpage, NY

    Intern - IT Operations Support Job ID: 554167495 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologiesas part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Function We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment. Duties and Responsibilities Assist in managing virtual machines and supporting Linux/Windows server environments. Perform basic application administration tasks such as user account setup and troubleshooting. Support system monitoring and help identify performance issues. Participate in small-scale infrastructure and application projects. Document technical procedures and assist with issue resolution. Gain exposure to scripting, automation, and network fundamentals. Qualifications/Requirements Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V). Familiarity with Linux and Windows operating systems and command-line operations. Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus. Interest in learning about IT infrastructure, systems management, and enterprise applications. Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to work collaboratively in a team environment and adapt to changing priorities. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
    $18-20 hourly 1d ago
  • Data Support Analyst I

    Emoney Advisor 3.9company rating

    Information technology specialist job in Stamford, CT

    Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies Interface with internal support teams on escalated issues - both customer and operations based Adhere to team and individual key performance indicators (KPIs) Stay up to date on system releases, new features, and bugs Make outbound calls help expedite resolution Provides a second level of support for account aggregation Perform other duties as assigned Requirements Bachelor's degree or equivalent work experience required; college degree preferred 2 years customer service experience preferred Team Player with the ability to work independently as needed Ability to work overtime, including evenings and weekends as needed Skills Exceptional communication skills (both written and verbal) Strong analytical and diagnostic skills Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based) Understand the different types of financial accounts that can be aggregated Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others) Strong technical troubleshootingand critical thinking Ability to adapt in a fast-paced environment while multitasking Dependable, accountable, self-motivated, and drive to excel Detailed oriented Working knowledge of MS Office suite Strong organization skills and excellent time management skills The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    $50k-59k yearly 2d ago
  • IT Support Specialist I

    Burt Process Equipment, Inc. 3.5company rating

    Information technology specialist job in Hamden, CT

    For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025. pdf
    $45k-56k yearly est. 20d ago
  • IT Specialist

    Joely

    Information technology specialist job in Melville, NY

    IT Specialist is an administrator that maintains, upgrades and manages customer software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. You must have knowledge of Meraki and Cisco routers and switches, Microsoft 365 in all aspects, VM Ware, Tenant migration, managing firewalls, creating and managing active directories. Also, management experience is preferred. Your goal will be to ensure that the customer technology infrastructure runs smoothly and efficiently. Responsibilities: Actively review real-time monitoring alerts and provide proactive support Install and configure software, hardware and cloud infrastructure resources Manage servers and IT management tools Assist in developing and maintaining customer networks Monitor performance and help maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Consult with customers to discover and recommend technology Develop expertise to train staff on new technologies Build customer documentation and IT policies Other Responsibilities: A part of the helpdesk team Assists with office management Recommended Experience: 4+ years in IT or related field Requirements / Education: Proven experience as an IT Administrator or similar role Experience with servers, networks and patch management Knowledge of system security and data backup/recovery Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills AS or BS in Computer Science, Information Technology or relevant experience Professional certification is a plus (e.g. Microsoft Certification, Cisco Certification, etc.) Responsibilities: - Perform precision measurements using various measuring instruments - Conduct industrial maintenance tasks to ensure optimal equipment performance - Fabricate and assemble components according to specifications - Calibrate and adjust machinery to meet quality standards - Maintain accurate records of maintenance activities and repairs - Troubleshoot and diagnose issues with electrical and instrumentation (E&I) systems - Install, repair, and maintain low voltage electrical systems - Work with distributed control systems (DCS) to monitor and control industrial processes - Apply mechanical knowledge to troubleshoot and repair equipment Job Type: Full-time Pay: $75,000 - $110,000 per year Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus opportunities Work Location: In person Compensation: $75,000.00 - $110,000.00 per year About Us Our mission is to place skilled candidates in a well-matched position that is beneficial to both candidate and employer. We value our privileged partnership in your career pursuits and want to help propel you toward the next level of your professional development. That is why we focus on placing you in a position that will challenge your skills, achieve your goals, and provide the greatest potential for career satisfaction
    $75k-110k yearly Auto-Apply 60d+ ago
  • IT Specialist - DPI

    Cipla

    Information technology specialist job in Hauppauge, NY

    NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Location: Hauppauge, Long Island Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. SAP Support for Production, Warehouse and Quality Modules Handling Audit Trails, CSV activities Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning Determine opportunities to implement / scale applications across regions where there are similar business processes. Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. Ensure that key performance indicators, success criteria are aligned with the desired outcomes. Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., IT business partners Corporate IT Infrastructure and security team Master Control - MES partner Kevin - SCADA implementation partner PLC Vendors for validation activities Manufacturing and Packaging Machine Vendors QC Instruments vendor- Labware, Empower etc QA, R&D and RA Application Vendors QC Vendors for Implementation, Upgradation, Validation and Qualification Activities LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification SAP Skills in Production, WH, Packaging and Quality modules Demonstrated analytical skills Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose ‘Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
    $78k-101k yearly 14d ago
  • IT Specialist - DPI

    Cipla Ltd.

    Information technology specialist job in Hauppauge, NY

    NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management * Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. * SAP Support for Production, Warehouse and Quality Modules * Handling Audit Trails, CSV activities * Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles * Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. * Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders * Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning * Determine opportunities to implement / scale applications across regions where there are similar business processes. * Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery * Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. * Ensure that key performance indicators, success criteria are aligned with the desired outcomes. * Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External * Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., * IT business partners * Corporate IT Infrastructure and security team * Master Control - MES partner * Kevin - SCADA implementation partner * PLC Vendors for validation activities * Manufacturing and Packaging Machine Vendors * QC Instruments vendor- Labware, Empower etc * QA, R&D and RA Application Vendors * QC Vendors for Implementation, Upgradation, Validation and Qualification Activities * LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills * Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification * Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification * SAP Skills in Production, WH, Packaging and Quality modules * Demonstrated analytical skills * Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. * Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. * Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros * Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., * Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
    $78k-101k yearly 16d ago
  • IT Specialist/Systems Administrator

    Innovative Rocket Technologies Inc. 4.3company rating

    Information technology specialist job in Hauppauge, NY

    Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role * Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups) * Plan and implement infrastructure upgrades, patches, and system improvements * Administer identity and access management, permissions, and directory services * Troubleshoot hardware, software, and network issues; provide helpdesk support * Ensure cybersecurity best practices, security monitoring, and incident response * Document IT architecture, policies, procedures, and system configurations * Coordinate with external vendors, service providers, and contractors * Support onboarding/offboarding of employees with IT provisioning Requirements * Bachelor's degree in Information Technology, Computer Science or related field (or equivalent experience) * 3+ years of experience as a systems administrator, IT engineer, or similar role * Experience managing Windows, mac OS, and Linux environments * Hands-on experience with networking (firewalls, VPN, switches, routing) * Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure * Strong security mindset: experience with endpoint security, access controls, monitoring tools * Ability to document, communicate, and collaborate with technical and non-technical stakeholders * Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Wellness Resources
    $67k-97k yearly est. 7d ago
  • IT Specialist - Tech Ops

    Evolution Americas

    Information technology specialist job in Fairfield, CT

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment. Responsibilities Identifies and delivers required hardware and software service levels according to company policies. Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations. Provides training to the Technical Operations Team and other relevant personnel as determined by Management. Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments. Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products. Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. Assist in the adaptation and incorporation of A/V hardware into studio environments Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems. Documents instances of hardware failure, repair, installation, and removal via ticketing system. Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work. Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.). Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position Qualifications 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience). 6 months experience with POE devices, such as CCTV cameras (desired). 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired). 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination). Effectively communicate in English, both written and oral forms. Previous experience working in a similar setting preferred. Must be able to obtain a gaming license. Willingness and ability to occasionally travel (within North America and abroad). Ability to work in a deadline-based environment. Ability to use common hand and power tools. Ability to lift up to 50lbs. Additional Information Benefits: Competitive Salary Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Commuter Flexible Spending Account (FSA) Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** All your information will be kept confidential according to EEO guidelines. #EVOCTL
    $70k-102k yearly est. 8d ago
  • IT Specialist - Tech Ops

    Evolution Gaming

    Information technology specialist job in Fairfield, CT

    Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment. Responsibilities * Identifies and delivers required hardware and software service levels according to company policies. * Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations. * Provides training to the Technical Operations Team and other relevant personnel as determined by Management. * Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments. * Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products. * Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. * Assist in the adaptation and incorporation of A/V hardware into studio environments * Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems. * Documents instances of hardware failure, repair, installation, and removal via ticketing system. * Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work. * Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.). * Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position Qualifications * 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience). * 6 months experience with POE devices, such as CCTV cameras (desired). * 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired). * 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination). * Effectively communicate in English, both written and oral forms. * Previous experience working in a similar setting preferred. * Must be able to obtain a gaming license. * Willingness and ability to occasionally travel (within North America and abroad). * Ability to work in a deadline-based environment. * Ability to use common hand and power tools. * Ability to lift up to 50lbs. Additional Information Benefits: * Competitive Salary * Paid Time Off * Paid Holidays * Medical, Dental & Vision Insurance Plans * Company Paid Life and AD&D Insurance * Commuter Flexible Spending Account (FSA) * Nationwide Employee Discount Program * Full Training & Growth Opportunities * Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** All your information will be kept confidential according to EEO guidelines. #EVOCTL
    $70k-102k yearly est. 13d ago
  • Desktop Support Engineer

    Expedient Staffing Solutions

    Information technology specialist job in New Rochelle, NY

    The Desktop Support team ensures operational success for internal IT hardware, software, and assets. The Desktop Support Engineer Lead provides support to the company's end users and their use of technology. This role provides support to the company's business operations at the office in New Rochelle, and for remote employees. A strong skill set in supporting desktop, networking, and applications is required. Job Functions/Primary Responsibilities: Handle inbound service requests or incidents reported via phone, chat, e-mail, or ticket system. Properly record, classify, and provide initial support for all requests or incidents reported, per standard operating procedures. Performs research and follows troubleshooting steps to provide first contact resolution. Provides a positive user experience during the duration any engagements or interactions. Provides answers to end users by identifying problems; researching answers; guiding users through corrective steps. Ensures resolution confirmation and closure of incidents and service requests. Follows up with the end user to provide updates on open issues. Track and thoroughly detail technology issues in ticketing system. Deploy and set up end users with new equipment or replacement. Onboard new company employees with required assets and access. Work one on one with end users both in-person and remotely. Provision and deprovision accounts Escalate problems (when required) to the appropriate resolving team. Tracks and communicates customer issues through completion. Review vendor or third-party software updates, drivers, knowledge bases, and FAQ resources to stay up to date on known issues that may compromise systems' security or stability. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Develop documentation to support customers and end users. Provides training and guidance to junior members Defines/contributes to standard operating procedures for desktop engineers Occasional off-shift and weekend work, as required. After hours on-call scheduled rotation, as required. Job Requirements/Desired Skills and Experience: 3-5 years in IT customer support, technical support, help desk or service desk experience. 3-5 years providing IT infrastructure, application, PC and Mac desktop support. A Bachelor's degree in Computer Science, Information Technology, or a closely related degree required. Relevant industry or vendor certifications (i.e., CompTIA, Microsoft, Apple, Google, HDI, ITIL, etc.) desired. Experience with imaging software. Knowledge of network security practices and anti-virus programs. Experience with scripting (PowerShell, Python, etc.). Hands-on experience with Windows/Mac OS environments. Proficient with Mac JAMF Admin preferred Must have exceptional customer relations skills and a commitment to excellent customer service. Ability to work with non-technical customers to gather business requirements and translate into technical specifications. Excellent oral and written communication skills. Good analytical and troubleshooting skills with a demonstrated proficiency at problem solving/root cause analysis to identify issues and resolve. Key Competencies: Empathetic: Want to genuinely help other people. Have the willingness to understand another person's experience and see it through their eyes. Emotional Intelligence: Capability of recognizing, controlling, and expressing one's emotions and how to handle interpersonal engagements judiciously and empathetically. Problem Solver / Solution Provider: Strong analytical skills to assess a problem, determine the cause, and identify a clear path to a solution. Internet Savvy: Knowing how the Internet, Cloud, and IoT functions and the technology involved to make it work and keep it secure. Technologist: Has a love of all thing tech and typically the “go to” IT person for friends and family. Knows your way around desktop hardware, software applications, operating systems, and network connectivity. Knowledge-driven Mindset: Enjoys learning, growing, and continuously improving not only themselves, but looks to help improve their team, the customer experience, and ultimately the company through the supportive notion of people, processes, and technology. Strong Communicator: Both verbally and in writing, the ability to document, translate, and clearly articulate ideas and information in an authentic way. Active listening skills are also essential to effective communication. Master of Simplicity: The organizational skillset to quickly assess a problem, sort it all out, and then present to the customer the simplest answer possible to resolve their problem. Growth Mindset: The inner drive for learning and growing. As products, technology, and policies will change over time, the individual must be capable of growth and change as well. Salary Range: $80,000-$100,000 *The base salary range represents the low and high end of the expected salary range for the position. The base salary offered may depend on a variety of factors such as geographic location, experience, education, and skill level.
    $80k-100k yearly 60d+ ago
  • Onsite IT Service Technician - Level 2

    Anatomy It

    Information technology specialist job in White Plains, NY

    The Onsite IT Service Technician - Level 2 position is a highly motivated team player with excellent interpersonal skills. This position is exempt. You will be working onsite at our client sites at least 80% of the time. You will work on requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. End-user and team member support is the overall expectation of this role. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role. RESPONSIBILITIES Troubleshoot and resolve desktop, server, and line of business application incidents Complete move/add/changes of client workstations/servers Resolve escalated issues from the L1 team members Train and guide clients in software and hardware usage Collaborate with other departments to solve complex issues Tasks assigned by leadership Keep an eye on expiration of any software and hardware for your customer and recommend replacements Travel to local customer sites to preform onsite work SKILLS REQUIRED Basic understanding of Active Directory OU Structure; ability to create security groups and apply NTFS permissions Basic understanding of Managed Backup software(s) and file restoration; perform a virtual disk restore Basic understanding of namespace and DFS replication; ability to identify replicated folders and namespace servers Ability to identify when an issue is DNS related; ability to check DHCP for correct settings (Gateway/DNS servers), identify DHCP device, and understand A Records, CNAME, and MX records Basic understanding of folder inherence; ability to create and modify file permissions, and identify and perform basic troubleshooting Ability to identify and troubleshoot InTune issue; modify existing InTune policies Exchange/Office 365 Understand mail flow from sender to recipient Update/change Send & Receive Connectors Legal Hold/eDiscovery/Compliance Creating new Transport rules Ability to install a network printer on the server and perform advanced diagnostics, as well as scan to email setup and scan to folder setup Experience with Network Printing including how to add a printer to Print Management, and troubleshoot existing printer GPOs and driver issues Understanding of RDGateway setup on the server; troubleshooting server-side issues; publish RemoteApp Basic understanding of network routing including the difference between dynamic & static routing Overall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA Experience with spam filtering: set up encryption filters, and understand mail flow and how it relates to spam filtering as well as how to whitelist/blacklist Company-wide SQL knowledge RBL checks, contacting vendors to fix Basic knowledge of SQL services, servers, and different SQL applications Ability to troubleshoot SQL Server service issues Troubleshoot ODBC and determine if issues are server or client-side Basic understanding of SAN technology and ability to patch Be able to check NAS functions Perform file-sharing operations Basic knowledge of iSCSI/FibreChannel Modify current scripts Office Deployment Tool File share/SharePoint Basic understanding of folder inherence Ability to create and modify file permissions Ability to identify and perform basic troubleshooting Create/Manage SharePoint sites JOB REQUIRMENTS High School diploma Minimum of 4 years of work experience in a Help Desk role CompTIA A+/Network+ or equivalent experience Own and maintain a personal vehicle for onsite travel, when needed Complete Technical understanding and expertise in the following: Windows Desktop DNS functionality Mail flow diagnostics VPN support File server support RDS environment support Active Directory support Solid customer service, communication, and organizational skills Ability to work under tight deadlines and shifting priorities Occasionally work past scheduled work hours to complete work tasks Including occasional nights and weekend work as needed Participate in a rotating on-call schedule Reliable and punctual MCSA certification is a plus Network (Sophos, SonicWALL, Cisco) certifications are a plus Apple OSX knowledge is a plus WHY ANATOMY IT? Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion. THE COMPANY Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals. BENEFITS We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member. EQUAL OPPORTUNITY EMPLOYER We are proud to be an equal opportunity employer - and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. **The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all responsibilities, and skills required of employees.
    $50k-85k yearly est. 60d+ ago
  • Desktop Support Speicalist

    Collabera 4.5company rating

    Information technology specialist job in North Haven, CT

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************
    $49k-67k yearly est. Easy Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Bridgeport, CT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 14d ago
  • Technical Support Analyst

    Sectra

    Information technology specialist job in Shelton, CT

    Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office
    $44k-75k yearly est. 60d+ ago
  • Technical Support Specialist

    Default Gebbs Healthcare Solutions

    Information technology specialist job in East Haven, CT

    Full-time Description Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication
    $44k-75k yearly est. 4d ago
  • Computer Field Tech Position-Ronkonkoma NY

    BC Tech Pro 4.2company rating

    Information technology specialist job in Ronkonkoma, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • PC Support 2

    Insight Global

    Information technology specialist job in Melville, NY

    This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners. * Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company. * Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues. * Ensures internal and external customer satisfaction at all times. * Identifies and implements improvements to enhance customer satisfaction on a continual basis. * Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed. * Performs software installations on all desktops/laptops, and End-User devices. * Performs software distribution tasks as required. * Update firmware on laptops, smart phones and MFPs. * Configure and active smartphones and tablets * Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network. * Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems. * Contributes to PC Support related documentation as required. * Performs appropriate change control procedures with regards to all PC Support systems. * Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each. * Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment. * Ensures the confidentiality of sensitive information. * Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required. Solid understanding of Active Directory and Group Policies. Solid knowledge of building and maintaining corporate desktop/laptop images required. Solid understanding of Windows registry and edits required. Working knowledge of Server Backup and tape inventory using products such as Arcserve. Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus. Working knowledge of Android, IOS configuration required. Working knowledge of VMware virtualization is a plus. Solid understanding of Terminal Services and thin client computing required. Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls required. Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies required. Hands-on experience supporting Windows 10, Microsoft O365, and Adobe products required. Hands-on experience with Software Distribution Tools such as Managesoft, Big Fix or Alteris required. Solid understanding of TCP/IP, DNS, WINS, DHCP and Windows networking fundamentals required. Must have the ability to engage and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support. Solid verbal and written communication and documentation skills required. Certifications such as A+, Network + and ITIL are preferred
    $56k-85k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology specialist job in Ronkonkoma, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $52k-74k yearly est. 60d+ ago
  • Informational Technology Position

    Connecticut Reap

    Information technology specialist job in Cheshire, CT

    Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools. Essential Performance Responsibilities: * Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests. * Technical administration of all software applications: * Google Admin Console * Windows Active Directory and Policy Management * Mutualink automated emergency response solution * Mitel/Micollab phone system and server * Maintenance and IT Direct ticketing system * Food Service (Mosaic) * PowerSchool, Chromebook and iPad management, etc. * Technical administration of all district hardware including: * Mitel/Micollab phone system and server * Fleet of over 4,000 chromebooks * Windows desktop PCs and laptops * Smart Interactive whiteboards and projectors * iPads and JAMF MDM software * MultiFunction printers using PaperCut * Develop and maintain documentation regarding troubleshooting and repair procedures * Maintain an accurate list of equipment at all locations using inventory tracking tool * Other duties and responsibilities as assigned by the Director of Technology Services. Travel Requirements: * Travel to all school district locations as necessary including transporting technology equipment Knowledge, Skills and Abilities: * Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision. * Ability to problem-solve and prioritize a variety of support questions and satisfy user needs. * Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization. * Extensive knowledge of sound practices in device and network maintenance. * Time management is essential to effectively organize and prioritize the multitude of situations that arise each day. * Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner. * Ability to train employees and lead them through changes in procedures, etc. Physical and Mental Demands, Work Hazards: Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs. Qualifications Profile: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Experience as an active contributor in a technology team environment * High School diploma (minimum), technical school, college graduate or equivalent working experience. * Training and successful related experience in computer hardware, software and network use, troubleshooting and repair. * A+ certification and networking certifications are a plus. * Motor Vehicle Operator's License and ability to provide own transportation. Reports to: Director of Technology Services Salary: $70-80K To Apply: Please apply online at ************************************* OR ********************** Click on Job Opportunities. Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
    $70k-80k yearly 22d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Bridgeport, CT?

The average information technology specialist in Bridgeport, CT earns between $59,000 and $120,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Bridgeport, CT

$85,000

What are the biggest employers of Information Technology Specialists in Bridgeport, CT?

The biggest employers of Information Technology Specialists in Bridgeport, CT are:
  1. Evolution Americas
  2. Evolution Health
  3. Evolution Gaming
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