Information technology specialist jobs in Bristol, VA - 76 jobs
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Senior Technical Operations Validation Specialist
Usantibiotics
Information technology specialist job in Bristol, TN
The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation.
ROLES & RESPONSIBILITIES:
Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems.
Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.).
Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ).
Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems.
Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests.
Studies chemical compounds and uses research to support the development of products or processes.
Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry.
Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed.
Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested.
Assists with evaluation and implementation and validation of identified software for new applications or for replacement.
Perform other ancillary data management tasks and support performance of any system interfaces as needed.
Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action.
Set up/ modify product specfications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved).
Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance.
Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc.
Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans.
Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial.
Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources.
Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
BS/BA degree in a STEM field; MS or Ph.D. preferred
Experience writing validation protocols covering a range of areas relevant to pharmaceutical manufacturing (minimum 5 years)
Experience with database management and computer coding, LIMS, or other related software systems and analytical experience in pharmaceutical industry preferred or related technical scientific work experience
Experience with analytical techniques, test methodology, method development, method validation calibration and reporting for data integrity in a CGMP/FDA regulated industry.
Knowledge of pharmaceutical solid oral dosage form manufacturing processes
Strong knowledge of current Good Manufacturing Practices
KNOWLEDGE, SKILLS, AND ABILITIES:
Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment
Problem solving skills
Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products
Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications
Strong computer skills, including word processing, spreadsheets, and application software
ACCOUNTABILITY:
Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability.
Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others.
Appropriate interpersonal (team work) and leadership skills.
Strong verbal communication skills and technical writing skills.
Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action.
Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation.
Ability to work in a multi-disciplinary team environment and support objectives of the site organization.
Demonstrated ability to make good decisions and function independently.
COMPLEXITY:
Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions.
Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working.
Must be able to multitask and manage multiple projects per established priorities.
Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers.
Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems.
Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement.
Ability to assess product formulations for content and quality when any potential risk assessments may be indicated.
REQUIRED KNOWLEDGE:
Laboratory testing of pharmaceuticals
Pharmaceutical manufacturing processes and procedures
Computerized systems
cGMPs, including post-marketing requirements (e.g., pharmacovigilance)
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
$58k-77k yearly est. 5d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Bristol, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-47k yearly est. 5d ago
Senior Technical Operations Validation Specialist
Jackson Healthcare 4.4
Information technology specialist job in Bristol, TN
USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence.
POSITION SUMMARY:
The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation
ROLES & RESPONSIBILITIES:
Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems.
Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.).
Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ).
Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems.
Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests.
Studies chemical compounds and uses research to support the development of products or processes.
Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry.
Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed.
Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested.
Assists with evaluation and implementation and validation of identified software for new applications or for replacement.
Perform other ancillary data management tasks and support performance of any system interfaces as needed.
Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action.
Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved).
Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance.
Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc.
Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans.
Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial.
Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources.
Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs.
KNOWLEDGE, SKILLS, AND ABILITIES:
Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment
Problem solving skills
Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products
Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications
Strong computer skills, including word processing, spreadsheets, and application software
ACCOUNTABILITY:
Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability
Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others.
Appropriate interpersonal (team work) and leadership skills.
Strong verbal communication skills and technical writing skills.
Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action.
Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation.
Ability to work in a multi-disciplinary team environment and support objectives of the site organization.
Demonstrated ability to make good decisions and function independently.
COMPLEXITY:
Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions.
Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working.
Must be able to multitask and manage multiple projects per established priorities.
Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers.
Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems.
Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement.
Ability to assess product formulations for content and quality when any potential risk assessments may be indicated.
REQUIRED KNOWLEDGE:
Laboratory testing of pharmaceuticals
Pharmaceutical manufacturing processes and procedures
Computerized systems
cGMPs, including post-marketing requirements (e.g., pharmacovigilance)
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
EEO Statement:
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
$66k-80k yearly est. Auto-Apply 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology specialist job in Blountville, TN
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$51k-72k yearly est. 8d ago
Information Technology (Intern)
Food City 3.9
Information technology specialist job in Abingdon, VA
At K-VA-T Food Stores, Inc., we are on a mission to "run the best store in town!" and we know our associates are our greatest asset. Kickstart your career with Food City with on-the-job experience through our Summer Internship Program! Food City Interns work on meaningful projects spanning all solutions and services throughout the company. Created for upcoming Junior and Senior college students, our full-time (40 hours/week), 12-week programs are designed to provide hands-on experience within your area of interest. As an Intern, you will join over 19,000 talented individuals across five states who are leaders, critical thinkers, accountable, innovative, flexible, and results-minded with the same goal - to better serve our communities.
Location: 1 Food City Circle, Abingdon, VA (Corporate Departments)
Housing options are available through partnership with Emory & Henry University in Emory, VA
Description: We are seeking a motivated and detail-oriented intern to join our InformationTechnology (IT) team. This internship offers a valuable opportunity to gain hands-on experience across a broad spectrum of IT functions, supporting technology-driven initiatives that enhance business operations and digital systems. As an IT intern, you will contribute to projects from initiation through completion, collaborating with both technical and business stakeholders to ensure alignment with organizational goals. Interns will be exposed to various aspects of IT work, including systems support, network operations, cybersecurity, and data management.
Throughout the internship, you will:
* Assist in the implementation and support of IT solutions.
* Participate in troubleshooting and problem-solving activities.
* Contribute to documentation, testing, and process improvement efforts.
* Learn about IT governance, security practices, and operational standards.
Common IT Roles You May Be Exposed To:
* Network Administration
* Systems Administration
* Cybersecurity
* Data Analytics and Reporting
* IT Support and Help Desk
* Cloud Services and Virtualization
This internship is designed to provide a well-rounded experience and help interns explore potential career paths within the IT field. Each intern will be assigned a project aligned with their interests and skills, culminating in a final presentation to company leaders that summarizes their contributions and insights.
Program Requirements:
* Currently enrolled in a college or university as a Junior or Senior, majoring in a relevant field of study.
* Recently graduated with an undergraduate degree and are currently majority in a relevant field of study.
* Minimum 3.0 GPA, cumulative.
* Have strong communication, interpersonal, and time management skills.
* Ability to preserve confidentiality of company information.
* Ability to work with own initiative.
Not Required, but Encouraged:
* Previous experience in a professional work environment
* Participation in leadership roles
* Community involvement and volunteerism
Documentation Requirements:
* Provide a copy of most recent college transcripts.
* Provide a resume
* Provide one Academic letter of recommendation
* Provide one Professional/Personal letter of recommendation.
* Provide a (personal) written essay with a minimum of 400 words, covering why would you like to intern with K-VA-T/ Food City and what you hope to gain from an internship with our Company.
About Food City:
Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.
$31k-40k yearly est. 60d+ ago
Computer Field Tech Position-Blountville TN
BC Tech Pro 4.2
Information technology specialist job in Blountville, TN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Blountville, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$31k-43k yearly est. 60d+ ago
IT TECH - I (Part Time)
Hard Rock International (USA), Inc. 4.5
Information technology specialist job in Bristol, VA
Job Description
The IT Service Tech I role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities
Responsible for level 1 help desk support at Hard Rock Bristol.
This may include, but not be limited to, systems such as Micros Point of Sale, ACSC (CMS/SMS), Microsoft Networks, AS/400, telecommunications, and related software and hardware, personal computers, and printers, which play a key role in the operating environment of the casino.
Available to work in a 24 hour, 7 day a week environment.
Interface with company team members regarding computer program requests or problems.
Ensure the computer/equipment areas are maintained in a clean and orderly fashion.
Assist the Director of IT with identifying systems and programming requirements, setting priorities, and scheduling for systems maintenance, systems development, and programming projects, and ensure their efficient, cost-effective, and timely completion.
Stay abreast of the state of the art in computer technology and systems.
Promote positive end user relations, high employee morale, and performs tasks or other duties at the direction of department Management as assigned.
All other duties as assigned.
Qualifications
Minimum of five years' work experience in a technical analytical position, responsible for managing server environments. Project Management skills a definite asset.
$36k-71k yearly est. 28d ago
Caregiver Needed: Support for an Adult Client - Kingsport, TN
Herewith Caregivers
Information technology specialist job in Blountville, TN
Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM
(or 9:30 AM to 1:30 PM)
We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence.
Client Overview:
Clear-minded and enjoys meaningful conversation and companionship
Wheelchair-bound; requires assistance with transfers and mobility support
Assistance needed with feeding and occasional transportation for doctor's appointments and short outings
May need caregiver to accompany during vacations for continued support
Qualifications
Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients
Physically capable of performing safe transfers and hands-on care
CPR/First Aid certification required
Reliable transportation and proof of insurance
Must pass a background check
Dependable, patient, and compassionate communicator
If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you.
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
$16 hourly 13d ago
Technical Support Analyst
ECR Software Corporation
Information technology specialist job in Boone, NC
JOB SUMMARY / DESCRIPTION The Technical Support Analyst provides support to ECRS customers by troubleshooting and resolving a broad range of application issues using remote support, documenting tickets, and identify bugs. RESPONSIBILITIES * Provide excellent technical support to ECRS customers by providing the fastest possible resolution while maintaining empathy, courtesy, and professionalism.
* Provide troubleshooting and root cause analysis services to ECRS customers with a current Support contract.
* Monitor support issues to report software inefficiency and trends.
* Analyze and support technical documentation.
* Work closely with the Team Leads, Escalation Manager, Development, QA, Sales, and other teams to ensure that we are delivering overall superior products and support to our customers.
* Model professionalism through conduct and attitude.
* Provide identification, prioritization, and resolution of customers' technical support issues.
* This position requires that you work at least 3 quarterly after-hour on-call shifts.
QUALIFICATIONS
* Intellectually curious, hardworking, ethical, and energetic - thrives on solving problems.
* Live in Boone or near Boone and are willing to work in office 5 days a week.
* Basic IT skills and a genuine love for technology.
* Experience with technical help desk procedures, customer service, or retail operations.
* Basic knowledge in at least one of the following: installing, operating, testing, planning, and configuring relevant technologies.
* Intermediate to advanced root cause analysis and troubleshooting skills.
* Experience with PC hardware/software repair and correction.
* Basic understanding of retail environments and operations.
* Strong work ethic, professional attitude, and a team player.
* Strong written, verbal, and personal communication skills.
* Top-tier customer service skills with a drive to produce high-quality work.
* Ability to manage multiple priorities with flexibility to meet changing needs.
* Technical certifications are a plus: Qualified Integrated Reseller, CompTIA A+, CompTIA ITF, CompTIA Network+.
* Proficiency in Spanish is a plus.
ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.
ABOUT ECRS:
ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions.
We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.
$35k-59k yearly est. 42d ago
Tech Specialist 1- Automation & Control Systems
M. C. Dean 4.7
Information technology specialist job in Johnson City, TN
**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
**Why Join Us?**
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities
Technical Specialist provides advanced technical leadership in the development, implementation, final testing, startup, commissioning, calibration of instrumentation devices within BMS (Building Management Systems), EPMS (Electrical Power Management Systems), SCADA (Supervisory Control and Data Acquisition) systems and (ICS) Industrial Control systems. This role is responsible for implementing multiple interconnected systems with advanced configurable integrations, ensuring optimal performance, interoperability, and security. The Technical Specialist understands sophisticated electrical and mechanical distribution systems. Assist in planning and execution of complex projects, providing strategic guidance and technical expertise. You will contribute to a safe working environment for co-workers and customers and help ensure the overall success of projects. Local, regional, and national travel may be required.
+ Assist in the development, implementation, and maintenance of complex BMS, EPMS and SCADA systems, focusing on advanced configurable integrations.
+ Perform basic TCP/IP configuration
+ Configure communication devices and troubleshoot communication link failure
+ Configure Modbus Gateway devices communication protocol and ability to use applications like Modscan for troubleshooting and monitoring
+ Understand the vendor's manuals and configure vendor's power meter, PDU, ATS, Generators, STS, UPS, and Battery systems etc.
+ Navigate through EPMS and SCADA applications for monitoring, trending, and retrieving of data
+ Safely open, close, rack-in and rack-out of breakers for points monitoring
+ Understand PLC applications to load and update projects
+ Understand PLC applications to configure the communication parameters
+ Prepares and review simple electrical sketches, CX plans, and data sheets
+ Perform simple routine electrical and mechanical calculations
+ Assists in review of supplier documentation for compliance with specifications
+ Basic knowledge of Commissioning, inspection, and testing of electrical components and systems
+ Knowledge of basic electrical and mechanical theories
+ Basic power systems familiarity with switchgear, transformers, circuit breakers, power panels, protection relays, UPS systems, power monitoring systems, text equipment, etc.
+ Perform Point to Point and functional startup scrips on EPMS/BMS systems
+ Manage the progress of startup and issues lists, standards and commissioning tools
+ Write Point to Point and functional startup scripts on EPMS/BMS/ICS systems
+ Manage the progress of startup and issues lists in CX Allow and other commissioning tools
+ Basic programming and troubleshooting skills of PLC and SCADA
+ Proficient with technical writing
+ Knowledge of advanced mathematics
+ Basic awareness of industry codes and standards
+ Good communication skills
+ Willing to travel to customer sites for startups
Qualifications
**Education:**
+ Requires 6 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems
+ 6+ years of experience with a High School Diploma 4+ years of experience with an Associate's
+ Requires reliable attendance at customer site during work hours required by customer
**Preferred Technologies:**
+ Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator
**Preferred Industry Certifications:**
+ CCST certification, Security+ certification
**Abilities:**
+ Exposure to computer screens for an extended period of time.
+ Sitting for extended periods of time.
+ Reach by extending hands or arms in any direction.
+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
+ Listen to and understand information and ideas presented through spoken words and sentences.
+ Communicate information and ideas in speaking so others will understand.
+ Read and understand information and ideas presented in writing.
+ Apply general rules to specific problems to produce answers that make sense.
+ Identify and understand the speech of another person.
$58k-78k yearly est. 27d ago
In Home Residential Support Technician - Part-time
Cumberland Mountain Community Services Board 3.4
Information technology specialist job in Cedar Bluff, VA
Responsible for the implementation of a suitable individualized service plan for individuals with intellectual disabilities who reside in their own homes, in the community or other appropriate settings. Services may include: in-home training, personal assistance, in-home respite services and out-of-home respite services. Input as to needed services will result from a team approach and will include involvement from Case Management Services, family members, and appropriate therapeutic consultants. The purpose of this position is to enhance the individual's level of independence in the community, and to prevent a more restrictive placement. Provide personal care and assistance to individuals, to include bathing, dressing, grooming and feeding, if needed. Clean the individual's room and related areas, wash and dry laundry, and prepare meals for the individual. Teach skills to the individual to increase independence. Assist in administration of medications, replenishment of medications, repackaging of medications, and documentation of same. Transport individuals on community outings to increase social skills. Transport individuals to doctor's appointments as needed. Serve as a member of the planning team, working closely with the assistant supervisors, case managers and other suitable professionals to ensure goals are met.Responsible for keeping accurate and confidential records on the time spent on direct service, progress made, and documentation of any unusual circumstances that may arise. Responsible for timely submission of monthly billing reports, payroll time sheets, quarterly reports, and related paperwork. Responsible for timely submission of accident reports, serious injury reports, fall reports and medication error reports, as required by policy. Required to attend in-services on a regular basis, as determined by the supervisor, to improve professional knowledge of concepts associated with intellectual disabilities. Adhere to all policies and procedures of Cumberland Mountain Community Services Board, the rules and regulations of the Department of Behavioral Health and Development Services and the Code of Virginia, and adhere to the expectations of CMCSB's Employee Code of Ethics. Assist in dealing with verbally and physically aggressive individuals using agency approved techniques, in order to effectively meet treatment needs, and comply with human rights regulations.
$30k-36k yearly est. 60d+ ago
IT Support Tech - Friendship Automotive
Friendship Automotive
Information technology specialist job in Bristol, TN
At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting!
We're looking for an INFORMATIONTECHNOLOGY (IT) SUPPORT TECH
Responsibilities:
Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting
Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software
Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors
Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc
Improve knowledge and skills through extracurricular training and involvement in professional organizations
Other duties assigned by IT Manager or Friendship Management Services
Education/Experience:
Associates Degree in a computer related field preferred
Experience with computer hardware and software including the latest Microsoft Operating Systems
A+ Certification, or willingness to obtain IT professional certification
Requirements:
Able to perform each essential duty satisfactorily
Willing to travel to all locations as needed
Available during all administrative and sales hours
Clean driving record and valid driver's license
Other Skills/Abilities:
Clear, concise, and effective oral and written communication
Ability to establish and maintain effective working relationships with staff, management, and customers
Ability to apply current knowledge and continuously learn
Ability to represent the company in a manner consistent with Friendship values and expectations
Physical Demands:
To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment.
Compensation and Benefits:
You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
$32k-51k yearly est. Auto-Apply 49d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Information technology specialist job in Boone, NC
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$54k-73k yearly est. Auto-Apply 13d ago
Infrastructure Technology Support Technician
Engineeredcabs
Information technology specialist job in Greeneville, TN
The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business.
KEY RESPONSIBILITIES:
Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments.
Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security.
Provide one-on-one user training and ensure compliance with company policies.
Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications.
Manage and prioritize end-user support requests through the Help Desk ticketing system.
Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications.
Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users.
Collaborate with other Corporate IT members and 3
rd
party vendors to design, implement, and maintain company-wide IT strategies and standards.
Promote and drive adoption of standardized infrastructure, business systems, and best practices.
Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness.
Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders.
KEY SKILLS AND COMPETENCIES:
Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred).
Experience with system administration, server management, and cloud services (Microsoft 365 / Azure).
Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support.
Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues.
Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking.
Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation.
Strong written and verbal communication and interpersonal skills; ability to mentor and train users.
Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Post-secondary education in a related field preferred but not required.
Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred.
Hands-on experience with:
Microsoft Active Directory, Windows Server and Win Client OS
VMware or another Hypervisor, and virtual server management
Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.)
Microsoft 365 tenancy
Azure, AWS, OCI or other cloud infrastructure
Ring Central or other VoIP telephony
Demonstrated success in delivering business value through IT-enabled solutions.
Strong project management skills with the ability to oversee multiple initiatives simultaneously.
Proven vendor management experience.
Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable.
WORKING CONDITIONS/OTHER:
Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday
On-call availability for off-shift issues as required.
Occasional travel to other facilities may be required.
This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%.
Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding)
Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens.
Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.
This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
$31k-54k yearly est. 21h ago
Software Support Analyst II
I3 Verticals 4.5
Information technology specialist job in Johnson City, TN
JOB TITLE: Software Support Analyst Tier II
FLSA STATUS: Non-Exempt
DEPARTMENT: Public Sector
REPORTS TO: Team Lead
TRAVEL: 5-10% travel required
The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations. The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
Build and maintain effective relationships with team members, management, in-house software developers and clients.
Identify, troubleshoot and resolve application issues.
Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
Document all reported issues and task details; analyze gathered data.
Deploy and provide training on software applications to new clients and new versions to current clients.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
High school diploma or equivalent
Two (2) years related experience
Must have a proficient understanding of computer and technical concepts
Must have strong troubleshooting skills
Must have strong verbal and written communication skills
Ability to prioritize workload and manage multiple responsibilities effectively
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
Associate's degree or higher from a college or university is preferred
$48k-59k yearly est. 58d ago
25U Signal Support Systems Specialist
Army National Guard 4.1
Information technology specialist job in Cedar Bluff, VA
Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems.
Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles.
Job Duties
* Maintain radio and data distribution systems
* Perform signal support functions and technical assistance for computer systems
* Provide technical assistance and training for local area networks
* Maintenance for equipment, terminal devices, assigned vehicles, and power generators
Some of the Skills You'll Learn
* Mechanical and electrical principles
* Preventive maintenance procedures
* Line installation and wiring techniques
* Communication security policies and procedures
Helpful Skills
* Interest in working with electronic equipment
* Interest in problem solving
Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
$43k-76k yearly est. 60d+ ago
Infrastructure Technology Support Technician
Crenlo 3.4
Information technology specialist job in Greeneville, TN
The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business.
KEY RESPONSIBILITIES:
* Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments.
* Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security.
* Provide one-on-one user training and ensure compliance with company policies.
* Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications.
* Manage and prioritize end-user support requests through the Help Desk ticketing system.
* Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications.
* Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users.
* Collaborate with other Corporate IT members and 3rd party vendors to design, implement, and maintain company-wide IT strategies and standards.
* Promote and drive adoption of standardized infrastructure, business systems, and best practices.
* Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness.
* Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders.
KEY SKILLS AND COMPETENCIES:
* Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred).
* Experience with system administration, server management, and cloud services (Microsoft 365 / Azure).
* Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support.
* Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues.
* Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking.
* Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation.
* Strong written and verbal communication and interpersonal skills; ability to mentor and train users.
* Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence.
EDUCATION AND EXPERIENCE REQUIREMENTS:
* Post-secondary education in a related field preferred but not required.
* Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred.
* Hands-on experience with:
* Microsoft Active Directory, Windows Server and Win Client OS
* VMware or another Hypervisor, and virtual server management
* Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.)
* Microsoft 365 tenancy
* Azure, AWS, OCI or other cloud infrastructure
* Ring Central or other VoIP telephony
* Demonstrated success in delivering business value through IT-enabled solutions.
* Strong project management skills with the ability to oversee multiple initiatives simultaneously.
* Proven vendor management experience.
* Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable.
WORKING CONDITIONS/OTHER:
* Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday
* On-call availability for off-shift issues as required.
* Occasional travel to other facilities may be required.
* This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%.
* Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding)
* Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens.
* Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.
This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Crenlo's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: • Time Away: competitive holiday and flexible paid-time-off. • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, tuition reimbursement, and other financial well-being programs. • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions, short & long term disability insurance and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. • Work-Life Integration: other benefits including Employee Assistance Program and other employee discount programs.
$32k-49k yearly est. 60d+ ago
Principal IT Consultant - Resiliency , Governance and Stakeholder Engagement
Kaiser Permanente 4.7
Information technology specialist job in Abingdon, VA
The IT Resiliency Principal, Governance and Stakeholder Engagement serves as the strategic lead responsible for driving enterprise-wide resiliency governance, executive communication, and stakeholder alignment across technology and business functions. This role ensures that resiliency objectives, policies, and performance metrics are clearly defined, integrated, and effectively communicated to executive leadership. The Principal partners with senior leaders to streamline decision-making, unify program messaging, and enhance transparency through dashboards, forums, and executive briefings. This position plays a critical role in fostering a culture of accountability, coordination, and continuous improvement across the IT Resiliency and Recovery Services portfolio.
Job Summary:
In addition to the responsibilities listed below, this position is responsible for managing support for customers (users), assigned applications, and/or information systems, including software implementation, integration across functions and regions, complex configuration, system testing, and customization of software utilities. Additional responsibilities also include leading complex solution design support efforts and research initiatives for translating requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
Essential Responsibilities:
* Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
* Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
* Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
* Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise.
* Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals.
* Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise.
* Leads teams of IT Consultants in the mapping of current state against future state processes.
* Defines the impact of requirements on upstream and downstream solution components.
* Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise.
* Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.
* Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams.
* Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design.
* Leads the evaluation of third-party vendors as directed.
* Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise.
* Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
$93k-121k yearly est. 5d ago
Support Associate - Chico's
Chico's FAS, Inc. 4.1
Information technology specialist job in Johnson City, TN
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* Previous stock or cashier experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0424 Franklin Terrace
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$22k-25k yearly est. 3d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Bristol, VA?
The average information technology specialist in Bristol, VA earns between $56,000 and $107,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Bristol, VA