Information technology specialist jobs in Chandler, AZ - 1,179 jobs

Full Time Role - Local W2 Candidates Only $30/hr plus full beni package and bonus This role serves as a primary point of contact for end users requiring technical assistance and hardware support within the organization's desktop computing environment. The Tier 2 Support Agent is responsible for installing, diagnosing, repairing, maintaining, and upgrading hardware and software to ensure optimal system performance. Support is delivered in person, via phone, email, and remote access tools. Key Responsibilities Provide technical support for desktops, laptops, printers, mobile devices, and peripherals Install, image, configure, and deploy desktops and laptops for new and existing employees Diagnose and resolve hardware and software issues, escalating to Tier 3 when necessary Support Microsoft 365 applications, including Teams and SharePoint Troubleshoot multi-factor authentication (MFA) applications and remote connectivity issues Required Skills and Knowledge Proficiency with Microsoft 365, including Teams and SharePoint Strong knowledge of desktop, laptop, and printer hardware Working knowledge of Active Directory and Azure Active Directory Ability to support Microsoft Office applications Qualifications AS or BS in Computer Science or related field (or equivalent professional experiece) 2+ years of relevant IT experience, including at least 2 years in Tier 2 support role Strong customer service background

We're Hiring: Data Center Technicians - Mesa, AZ Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team. Why join us? We're the 3rd largest data center company in the World Hands-on work with cutting-edge technology Growth opportunities in a booming industry If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you! Location: Mesa, AZ Apply Now! #nttdata #datacenterjobs #mesa AZ #Phoenix #hiring #growth #joinourteam Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Essential Duties & Responsibilities Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include: Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control Analyzes systems to ensure best practices for both internal and external customers Provides feedback to DCO Engineering on the effectiveness of existing standards and processes Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer-impacting events Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned Regular, predictable attendance is essential to satisfactory performance. Knowledge, Skills & Abilities Regular, predictable attendance is essential to satisfactory performance. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems Large Centrifugal Chillers Cooling Towers Heat Exchangers Water Treatment Systems VFD's and Pumps HVAC equipment CRAC/CRAH's Humidification Systems Water heaters Water/Air filters BMS and PLC Controls Emergency Standby Diesel Generator Systems Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution Static UPS Systems Double Interlock Pre-Action Systems Excellent communication skills, both written and oral Proficient with MS Office Suite (Word, Excel, PowerPoint, Project) Ability to communicate effectively with customers and internal staff and effectively work in team environment Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.) Ability to operate electrical tools such as a multi-meter or infrared camera Ability to operate a forklift Regular, predictable attendance is essential to satisfactory performance. Must be able to work on a shift which may require nights, holidays, and some weekends. WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift Possess critical thinking and complex problem-solving skills Physical Requirements Primarily walking, standing, and bending with some sitting. Ability to communicate effectively with verbal, visual and listening skills Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments. Able to lift and carry heavy equipment, up to 50 pounds. Ability to climb ladders and work on raised platform. WORK CONDITIONS Data Center environment with varying temperatures and loud noises. Potential extensive daily usage of workstation or computer. Must work on-site; no telecommuting permitted. Special Requirements Must be willing to be part of the after-hours notification and escalation protocol. Must work on-site; no telecommuting permitted. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us .

Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Responsibilities Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2 Log service incidents accurately and assist customers with other requests as neede Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations Communicates clearly and professionally with customers to handle requests efficiently Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media Gathers information of the customer request and determine best course of action Identifies urgent situations that require additional actions to satisfy the customers' needs including supply sourcing/expediting and incident escalation Follow through on customer commitments, research as needed using available resources Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Complete projects and tasks as assigned by management Qualifications High school or equivalent Entry level with some experience preferred in a call center environment Excellent verbal and written communication skills Good customer service and interpersonal skills Ability to problem solve and perform basic troubleshooting Computer skills - Microsoft Office, Word, Excel, PowerPoint Positive attitude and collaborates well with team members Ability to multi-task work in a fast-paced environment This position requires sitting at a desk with a computer monitor for several hours at one time The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus Occasional travel as requested About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

IDEALFORCE has a Contract position available immediately for a IT Specialist to join our customer in Phoenix, AZ. Please find below additional details about this job. Client prefers LOCAL CANDIDATES for this role. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Job Description Ability to communicate and record information accurately, Ability to question others to determine specific needs, Ability to deal with people patiently, Ability to proofread and correct errors, Receive and place telephone calls, Fill out and verify information on forms or records, Proofread to verify that forms are completed properly. Offer or may add positions as applicable to this high-level category. Qualifications Three to five years years of experience in a Help Desk environment with hands-on technical experience in the installation, maintenance and operations of networks and network applications. Working knowledge of fundamental operations of relevant software, hardware and other equipment. Knowledge of relevant call tracking applications. Knowledge and experience of customer service practices. Related experience and training with firewalls. Knowledge of Active Directory and Microsoft Exchange and excellent oral and written communications. - Knowledge of basic office equipment including a personal computer, telephone and headset. • A+ certification • Network + certification Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

MISSION STATEMENT: Esquire Law is a law firm focused on helping injured people through the highest level of professional assistance. In support of the law practice, Esquire Law provides a unique combination of highly experienced legal expertise with the process, technology, and access to legal and business professionals, providing an approach and expertise beyond a conventional law firm. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: ? Must be willing to travel. ? Responsible to follow the principle of GMP to the best of their ability at all times. ? Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software ? Monitors network and server performance. ? Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. ? Where necessary, refers problems to vendor and supplier support services. ? User support and issue management by phone, email, and Service Desk ticket system. ? Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. ? Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. ? Planning and execution of Windows OS and desktop application user training. Qualifications and Special Skills * Recent hands on Cisco experience and enterprise level network administration ? Thorough understanding of Cisco switches, routers, wireless controllers, access points, firewall and IOS

IT Systems/Senior Systems Administrator Dental Marketing & Management Group is a network of pediatric dental and orthodontic offices whose mission is centered on treating every patient with a high quality of care regardless of income level because every kid deserves access to patient-focused dentistry in a fun, upbeat environment. The staff at each location provides compassionate care in a child-friendly environment that helps to alleviate any fear of going to the dentist. The centralized shared support personnel serve the various dental offices in that mission, thus allowing the providers to focus on providing exceptional patient care. The organization has grown rapidly over the past eight years, expanding its geographic footprint from Arizona into Texas, Mississippi, and North Carolina. The executive team sees great opportunity for continued expansion within the current markets and potential new markets. In order to successfully scale, DMMG will recruit additional compassionate, authentic, team players to help make market-leading investments and innovations to support rapid expansion into the future. Our ideal candidate would be based out of the Phoenix Arizona area while providing remote & occasional on-site IT support to all offices assigned in Arizona, Mississippi, Texas and North Carolina. Position requires approximately 10% of travel. Travel could be several times a year with durations lasting up to two weeks. Overview The System Administrator will provide daily enterprise-wide server and desktop administration tasks and provide tier 3 support for enterprise systems and services on the ESXi and Microsoft Windows Server platforms, including but not limited to Active Directory, SharePoint, and SQL Server in either local or cloud/hosted environments. Daily tasks include installing, upgrading and monitoring servers, personal computers, software and hardware and managing/programing managed data switches, routers, and wireless controllers and access points. The System Administrator will maintain the essentials such as operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs. Monitor equipment for operator messages or error indicators. Set up and run diagnostic test and react appropriately to messages and report errors or machine malfunctions as required. Build and distribute hard drive images; install, configure and administer servers and client workstations. Install software patches and security updates. Respond to trouble calls and tickets as required. System Administrator Duties and Responsibilities Monitor and maintain Windows Server operating system and additional server components including but not limited to Active Directory, SharePoint, SQL Server, DNS, and DHCP. Apply patches and firmware update to major subsystems and services, roles, and system components within a Windows Systems environment and perform operating system and patch pilot testing on all changes prior to installation. Execute basic PowerShell or Command Shell commands. Monitor, analyze, and review system logs; identify potential problems with network, server and computing systems. Detect and troubleshoot problems as required. Monitor and troubleshoot LAN/WAN connectivity and performance (availability, utilization, throughput, jitter, and latency) and resolve issues as required. Administer and monitor corporate G Suite and Office 365 accounts; maintain user accounts, assign software licenses, monitor usage and storage, and report to management user stats and system security metrics. Write basic technical documentation. Control system access and security aspects of critical systems. Demonstrate in day-to-day work adherence to security best practices and Technology Services access control and security policies. Establish and maintain suitable resource and performance monitoring on all systems. Act as an advocate for Technology Services customers in service planning and deployment across the organization. Provide technical support and customer service directly to customers. Work efficiently with minimal guidance from Director. Understand the applicable processes and procedures of the organization and make recommendations in the continual improvement of those processes and procedures, providing for management analysis and recommendations on continual improvement. Resolve customer satisfaction issues. Work non-traditional hours and respond to on-call requests to provide 24 x 7 service availability. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Perform network address assignment. Assign configuration of authentication and authorization of directory services. Experience At least six years of relevant Windows Server experience in both local and cloud/hosted environments. At least three years experience supporting or administering an Active Directory domain or Organizational Unit (OU). Experience with Microsoft Operating Systems; Windows 2008R2 to 2016 R2. Experience with network switching, WAN, SDWAN, and firewall. Experience with VMware 5.5, 6.5 including VLAN and Enterprise Plus features. Experience with iSCSI SANS; Dell EQ. Experience in Microsoft Azure Cloud migrations. Experience applying industry standards and best practices in an enterprise-level Windows system/server environment. Experience in effective communication and collaborating in a high performance team environment. Experience using patience, sensitivity and effective communication with a wide range of people, including the technically proficient and those with minimal computing experience or technical skill. Experience solving technical problems quickly and identifying opportunities to automate repetitive processes. Experience participating in diverse workgroups. Knowledge Base Knowledge of hardware/software RAID and logical volume management. Knowledge of industry standards and best practices. Understanding of network topology and distributed system concepts. Understand system access control and security aspects of critical systems. Knowledge of Active Directory architecture and concepts. Knowledge of Voice-over-IP concepts and technology. Knowledge of email and collaboration concepts. Required Education Bachelor's degree in a relevant field, including Computer Science, Engineering, Information Technology, or other relevant field.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Compensation: $50,000 - 60,000 Petfolk is looking for an enthusiastic IT Specialist to join our team, focusing on Access Management and Ticket Resolution. This role is perfect for someone starting their career in IT who is eager to learn, grow, and make a meaningful impact. The successful candidate will play a key role in managing user access to systems and efficiently resolving IT support tickets. This position includes a mix of remote and on-site duties, with occasional travel between facilities. Key Responsibilities: User Access Management: Manage user accounts, including setting up, modifying, and deactivating accounts in line with company policy and security guidelines. Troubleshooting and Repair Assistance: Assist in diagnosing and resolving basic hardware or software issues, providing first-level support. Ticket Resolution: Efficiently handle and resolve IT support tickets, prioritizing according to urgency and impact, and escalate complex issues to senior staff. System Maintenance and Monitoring: Conduct routine checks on computer systems and networks to ensure optimal performance and security. Installation and Configuration Assistance: Help set up new systems and configure hardware and software, focusing on user access needs. Documentation and Record Keeping: Maintain detailed records of user access changes, IT issues, and resolutions for future reference. Learning and Skill Development: Actively engage in learning new technologies and IT procedures, especially in access management and support ticket systems. Collaboration and Communication: Work closely with the IT team to ensure seamless user access and effective resolution of IT issues. Support IT Projects: Provide support in various IT projects, particularly those involving access management and support systems enhancements. Support Weekend Operations (as needed): Provide occasional IT support on weekends to ensure smooth operations across our facilities, while maintaining a primarily standard workweek schedule. Qualifications: Degree in Information Technology, Computer Science, or related field, or equivalent experience. Basic knowledge of IT systems, networks, and software, with a keen interest in access management. Strong problem-solving skills and attention to detail. Good communication and interpersonal skills. Ability to work effectively in a team. Familiarity with ticket resolution systems and processes is a plus. Google Workspace JIRA (Atlassian) Minimum 2 years in professional IT environment Benefits: Comprehensive on-the-job training in access management and ticket resolution systems. Opportunity to grow and develop in a supportive IT environment. Exposure to diverse IT systems and software. This position offers a fantastic opportunity for a junior IT professional to specialize in important areas of IT support and management, gaining invaluable experience and contributing to the smooth operation of our IT services

We re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC s 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor s degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro

OHI Inc. is hiring their next IT Superstar. This on-site position is based in Mesa AZ providing support the facility in Mesa and remote employees throughout the US. This is an onsite position and is the first point of contact for employees through our helpdesk as it relates to computer hardware, software, and application issues. This also includes supporting Operations and our System Administrators in performing troubleshooting and diagnostic techniques to restore service. Requirements and Qualifications: Bilingual (English/Spanish) a plus Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills Very detailed and team-oriented individual with strong written and verbal English communication skills. Ability to troubleshoot technical issues with a broad range of end user computer literacies. Ability to work independently with little supervision. Possess a calm demeanor in working with sometimes stressed end users. Experience supporting RingCentral a plus Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP a plus Education and Experience: Computer related Diploma/Degree, or equivalent work experience 3+ years' experience in a technical support role Experience with user management in Active Directory, Azure and Office 365 Experience with Mobile Device Management like Microsoft Intune or Jamf Pro. Experience with desktop administration Experience with remote desktop support such as Bomgar or GoTo Assist OHI is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours Key Job Responsibilities: Act as the first line of support for incoming technical problems/issues. Assist with troubleshooting peripherals such as monitors, printers, etc. Support AV equipment and conference room equipment. Assist with IT projects as needed. Create documentation for knowledge base system. Help maintain IT equipment inventory. Manage and track technical support requests. Participate in occasional after-hours technical support. Provide input to enhance our technical support needs. Attend and participate in regular department meetings. Ability to lift up to 50lbs. Perform other duties as assigned. Qualifications: Associate's degree in information systems or relevant experience. 3+ years of experience with Windows. 3+ years of IT Support utilizing ticketing systems. 3+ years of experience with Microsoft Office. 1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine. 1+ years of experience supporting conference room equipment and corporate printers. Preferred qualifications: Bachelors' degree in information systems or relevant experience. Active Directory and Office 365 experience. Ability to foster profession relationships with end-users, management, and executives. Passion for continually developing technical skills. Commitment to promoting a high standard of customer service. Ability to work across multiple organizations in a fast paced, smaller company environment. At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab - a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand's continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products. Who we are: Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature's finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry! We are currently seeking an IT Support Specialist - Tier 1 to provide hands-on technical support to internal users, with a primary focus on warehouse and operations support at our Mesa, AZ facility. This role serves as the first line of support for hardware, software, network connectivity, and business systems, working closely with internal IT teams and vendors to ensure reliable day-to-day operations. This is an onsite role that supports warehouse users, office staff, and operational systems, with escalation paths to Systems Administrators and the IT Director as needed. DUTIES/RESPONSIBILITIES: End-User & Onsite Support Provide high-quality, customer-focused technical support to onsite users in Mesa. Serve as Tier 1 support for day-to-day IT issues across warehouse and office environments. Troubleshoot and resolve Windows workstation, laptop, and peripheral issues. Support Microsoft Office applications (Outlook, Teams, Excel, Word, etc.). Assist with user onboarding, device setup, and basic access requests. Warehouse & Operations Support Support and troubleshoot wireless access points (APs) and connectivity issues in the warehouse environment. Provide hands-on support for BarTender label printers, including printer setup, connectivity, and basic configuration issues. Assist with Timeclock systems and badge/timekeeping-related issues. Coordinate with vendors and internal IT for escalated hardware or network issues impacting operations. Application & ERP Support Provide Level 1 support for ERP systems, including: User access issues Basic navigation and usage questions Error reporting and ticket triage Support other internal business applications as assigned. Accurately document issues and escalate to Tier 2 team members and System Admin when necessary. Ticketing, Documentation & Collaboration Log, track, and manage incidents and requests through the IT ticketing system. Document troubleshooting steps, resolutions, and user interactions. Follow and help enforce IT SOPs and SLAs. Work closely with Systems Administrators, Application Support, and the IT Director on issue resolution and improvements. Build strong working relationships with warehouse leadership and cross-functional teams. Professional Development Maintain a professional development path toward Tier 2 / System Admin support. Participate in training related to systems, applications, and infrastructure. Perform other related duties as assigned by the Director of IT. REQUIRED SKILLS/ABILITIES: Proven experience in IT support, helpdesk, or technical support roles. Strong troubleshooting skills across hardware, software, and basic networking. Experience supporting Windows operating systems and Microsoft Office. Familiarity with ticketing systems and incident management processes. Ability to support users in a fast-paced warehouse or operational environment. Strong communication skills with the ability to explain technical concepts clearly. Customer-focused mindset with patience and professionalism. Ability to work independently onsite while collaborating with remote IT teams. EDUCATION AND EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent hands-on experience. Experience supporting warehouse, manufacturing, or operations environments is a plus. Exposure to ERP systems, printers, networking, or timekeeping systems preferred. PHYSICAL REQUIREMENTS: Prolonged periods of sitting, standing, and walking in warehouse and office environments. Ability to lift up to 30 pounds as needed (e.g., equipment, printers). Ability to move throughout the facility to provide onsite support. Our company is dedicated to providing equal employment opportunities and embraces diversity and inclusion in our workplace. All eligible candidates will be considered for employment without bias towards their race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, or veteran status. Benefits: Dental, Vision, Health, 401k, Paid Time Off, HSA, FSA

Vālenz Health is the platform to simplify healthcare - the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey - from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As an Enterprise IT Tech with Vālenz, you'll provide remote IT support for staff and executives, ensuring a smooth and positive user experience. You'll troubleshoot hardware, software, and system issues; manage and escalate support tickets; and administer Microsoft 365, Intune, Teams Voice, and other cloud services. You'll also contribute to process improvements and documentation that strengthen IT efficiency and service delivery. Things You'll Do Here: Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. Monitor and resolve IT support requests through the internal ticketing system. Escalate tickets to higher-level technicians and other teams as needed. Diagnose and resolve issues with Office 365, encryption tools, endpoint management, and application access. Support administration of Microsoft Intune, Microsoft 365, and Teams Voice. Contribute to account management in systems such as EntraID, Active Directory, and other cloud services. Install, configure, and repair computer hardware and software. Assist in creating and maintaining IT documentation, SOPs, and end-user self-service resources. Help migrate and update IT documentation into new platforms. Collaborate with business units to ensure IT solutions meet needs and align with business objectives. Perform other duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You'll Bring to the Team: 2+ years of experience in a support technician role, with both on-site and remote support responsibilities. Experience providing IT support in a fast-paced, fully remote environment. Strong knowledge of Active Directory and Office 365 administration. Proficiency with Microsoft Windows and applications, as well as Apple iOS and Android. Strong problem-solving skills with the ability to work well under pressure. Excellent communication skills to explain technical concepts to non-technical users and collaborate with cross-functional teams. Ability to work independently and as part of a team. A plus if you have: Knowledge of infrastructure components such as servers, storage systems, networks, and virtualization technologies. Experience with Microsoft Azure, Active Directory, and Microsoft Intune (MDM/RMM). Experience with command-line tools. Microsoft 365 Certification. Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment! Work Environment: You'll need a quiet workspace that is free from distractions. Technology: Reliable internet connection-if you can use streaming services, you're good to go! Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America's fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare . With this commitment, you'll find an engaged culture - one that stands strong, vigorous, and healthy in all we do. Benefits Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. Spending account options: HSA, FSA, and DCFSA 401K with company match and immediate vesting Flexible working environment Generous Paid Time Off to include vacation, sick leave, and paid holidays Employee Assistance Program that includes professional counseling, referrals, and additional services Paid maternity and paternity leave Pet insurance Employee discounts on phone plans, car rentals and computers Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Support HUSD Vision, Mission, and Goals. Oversee and coordinate IT projects at the school sites. Support the IT Tech 2 and Tech 1 on IT tickets and tasks at the school sites as needed. Manage and support systems across the school sites, ensuring they meet the operational needs. Facilitate effective communication and collaboration between the IT Infrastructure team and school site administrations. Assist the Helpdesk team with related tasks and tickets as needed. Undertake additional responsibilities as assigned by your supervisor. QUALIFICATIONS AND REQUIREMENTS: Commitment to supporting the district's vision, mission, and goals. Demonstrates high accountability in all job responsibilities. Ability to perform all essential job functions effectively. Strong project management and organizational skills. Excellent communication and interpersonal skills to work effectively with vendors, staff, and school site administrators. EDUCATION and/or EXPERIENCE: Associate degree in Information Technology or a related field, or equivalent experience. Strong proficiency with current versions of Windows operating systems and server environments. Experience in inventory management and project coordination. A+ and NET+ certifications are a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is frequently required to stand, walk, bend, and sit. The employee is occasionally required to climb or balance and stoop or kneel. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TERM OF EMPLOYMENT: Full-Time Position - 12 months, Monday - Friday 40 hours a week. SALARY CLASSIFICATION: Appropriate salary placement on the Classified Hourly Salary Schedule. EVALUATION: Performance of this job will be evaluated by the Site Administrator and according to District Policy. HUSD participates in the Arizona State Retirement System; Defined Benefit Plan provides for lifelong monthly retirement income for qualified members.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed