IT Desktop Support Engineer (Contract)
Information technology specialist job in San Diego, CA
We are seeking one Desktop Support Technician to provide Windows and MacOS/Ubuntu support at our San Diego office in California.
Skills and Experience
• Solid experience with Windows platform support and relevant troubleshooting.
• Linux (Ubuntu/RedHat) and MacOS support and troubleshooting
• Experience with Cisco IP phone and Video Conference system maintenance
• Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
• Solid experience with MS Office365 support
• Experience in antivirus/malware incidents cleanup on Windows platform
• Good communication skill and customer oriented
• Good problem solving skill and be able to work independently
• Be able to remote support user over the phone
• Hold positive working attitude and be a committed team player
• Provide basic user training on IT fundamental services introduction
• Must be detail-oriented ,accurate and well organized
Responsibilities
• Team up with IT groups in the US and Taiwan (HQ) for Windows environment support
• Printer/fax/copier and Video conference equipment configuration and maintenance
• OA/RD tickets/requests follow-up and urgent incident escalation in day to day work
• Routine desktop/laptop hardware and software installation and troubleshooting , including
virus/malicious programs clean up on problematic Windows clients
• IT hardware inventory (laptop/desktop, spare parts) maintenance
• Attend and actively participate in local OA ticket review meeting on a monthly basis
• Escalate outstanding issues to local IT manager in accordance with published guidelines
• Be able to work overtime on requested business demand such as office move support in the
weekend
IT Access Control Technician
Information technology specialist job in San Diego, CA
About the Company
Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact.
Job Description
The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed.
What You'll Do:
Manage physical access control and badge issuance processes for employees, contractors, and visitors.
Support onboarding and offboarding workflows to ensure proper access is granted and removed.
Maintain accurate records of access permissions and perform routine audits for compliance and consistency.
Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team.
Assist with device preparation, inventory tracking, and setup for new team members.
Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems.
Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams.
Required Qualifications:
Candidates must possess strong people skills with the ability to create a welcoming and supportive experience.
Experience in IT support, facilities operations, security administration, or similar roles.
Strong attention to detail and commitment to following security and confidentiality protocols.
Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration.
Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment.
Preferred Qualifications:
Experience working in environments where IT and physical security intersect.
Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems.
Interest in compliance, operational excellence, and continuous improvement.
Relevant coursework, certifications, or hands-on experience (not required, but a plus).
“Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.”
“W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick me if required by law in the worked-in state/locality.”
Information Technology Specialist
Information technology specialist job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)
Lead IT Help Desk Specialist
Information technology specialist job in Carlsbad, CA
The Lead IT Help Desk Specialist will support our desktop/phone systems for 200+ person office in Carlsbad, remote office support, and server/network equipment. Additionally, you will partner closely with our Human Resources team to ensure IT equipment is prepared for new hires prior to start dates and facilitate IT training and set up on the employee's first day when required.
Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
Essential Job Functions and Duties:
Answer, respond to and document technical assistance requests for internal users through Jira
Delegate and escalate technical issues to the appropriate and/or available IT support specialist
Lead team in resolving IT issues and Jira tickets with extreme efficiency and customer satisfaction
Provide high quality support through courteous, prompt, and accurate communication
Troubleshoot and resolve Windows and Apple hardware and software issues
Troubleshoot LAN connectivity issues
Setup and deploy computer equipment for new employees including VOIP telephones
Troubleshoot printer and copier issues
Active Directory troubleshooting
Troubleshoot iPhone/Android mobile devices
Maintain documentation and records of technical requests and flag discrepancies or inconsistencies to supervisor
Work with remote users and offices to assist with computer issues
Provide support for general network connectivity with users; work with network connectivity vendors to troubleshoot local issues as required
Support conference room setups when requested
Proactively identify opportunities to improve remote user support processes
Assist with department projects and implementation of new processes
Ability to lift up to 70lbs
Other duties may be assigned
Position Requirements:
You have direct experience in an IT Help Desk or Support role
You have working knowledge of Windows and Apple desktop/laptop hardware, operating systems, and popular software packages (Microsoft Office 365, Adobe Creative Suite, etc.)
You have proven success troubleshooting and supporting LAN issues
You can identify problems and resolve them quickly
You are a multitasker and possess strong prioritization skills when managing multiple things at once
You are detailed oriented, well organized, and able to thrive in a face-paced environment
You perform well under pressure, while maintaining accuracy and professional demeanor
You have strong written and verbal communication skills; you are personable and an effective communicator with people at all levels
You enjoy working in a collaborative environment as well as individually
You are self-motivated; inquisitive, proactive & display strong initiative (learns/ask questions, applies, grows)
Preferred Education, Experience, and Skills:
You have previous working experience with VOIP phones/Technology, specifically hosted VOIP
You are experienced in supporting Audio/Visual set up in conference rooms
You have working knowledge of Microsoft Intune
WHO WE ARE
Build the Business. Build the Brand.
At Havas Edge we influence people to act by combining multi-channel marketing and commerce plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our client's brands.
Havas Edge is an award-winning international performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel, a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast and media domains, we help our clients build their businesses and brands - in that order.
Havas Edge is also part of the Edge Performance Network, a full-service, global performance marketing network. The Edge Performance Network offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning and buying across all channels, as well as the industry's best attribution and modeling capabilities.
We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.
Help Desk Specialist
Information technology specialist job in Escondido, CA
About Us
IT TechPros is a Managed Service Provider built on the belief that IT should be simple, reliable, and genuinely helpful. We know IT can be overwhelming, so we partner with businesses to remove the frustration and deliver a premium support experience.
The result? Your team stays happy and stress-free, and your technology works seamlessly for the people who depend on it.
Role Overview
We're seeking a Help Desk Technician to provide fast, reliable IT support to our clients. You'll manage the support queue, respond to calls and emails, and resolve tickets efficiently. As the primary point of contact for clients needing assistance, you'll deliver first-line technical support, ensuring their computers, laptops, peripherals, and basic network connections run smoothly.
Key Responsibilities:
Respond to service requests (email, phone, remote tools, or on-site) for desktops, laptops, printers, scanners, and other peripherals.
Troubleshoot hardware, software, and operating‑system issues (Windows, Office/Microsoft 365, standard productivity software) and resolve or escalate as needed.
Set up and configure new user workstations; perform user onboarding/offboarding (account setup, permissions, required software).
Maintain accurate, up-to-date documentation of support tickets, solutions, and user environments.
Communicate clearly with clients - breaking down technical concepts, offering user guidance and support.
Interpersonal Skills
Strong written and verbal communication skills
Detail-oriented with the ability to prioritize tasks efficiently
Reliable, accountable, and respectful to both team and clients
Exceptional customer service and client-facing demeanor
Demonstrates professionalism in communication, punctuality, and overall conduct while representing IT TechPros to clients.
What We Offer
Health and dental benefits to keep you and your family covered
Generous vacation time that increases with your tenure, allowing you to unplug and recharge
Competitive pay based on experience, plus a performance-based year-end bonus
Company laptop and phone stipend to stay equipped and connected
Ongoing training and certification support to help you grow your skills
A collaborative, growth-oriented culture that values your ideas and promotes from within
Real-world experience with a top MSP and opportunities to advance your career
Team lunches and seasonal events in some of San Diego's best spots
Help Desk is usually the first point of contact (Tier 1), handling remote, quick fixes (password, basic software) via phone/chat. Candidates without prior Help Desk or relevant IT support experience should not apply.
Support Desk Analyst
Information technology specialist job in Carlsbad, CA
COMPETENCIES (Knowledge, Skills & Abilities)
Exceptional Customer Service, soft skills
Proficient in Microsoft Windows desktop OS and the Microsoft Office Suite
Working knowledge of Mac/OS X and iOS
Working knowledge of Active Directory and Microsoft Windows domain environments
Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components
Experience with Microsoft Office 365 user administration
Able to recognize and analyze system issues on a working level and identify resolutions or required escalations
Basic knowledge of ERP technologies and platforms - SAP optional but preferred
Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors.
Basic understanding of requirements and techniques for integrating disparate systems or technologies.
Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment
Basic understanding of 3rd party application support and troubleshooting.
Strong logic, problem-solving, along with specific attention to detail
Experience with multifunction printers, scanners
Minimum basic working knowledge of network concepts; DNS, DHCP, IP, MAC addresses.
EDUCATION AND EXPERIENCE
Minimum 2 years of IT Support Desk experience
Relevant IT Certifications, such as A+, Microsoft, and customer service training optional but preferred
This position is on-site 5 days in our Carlsbad, CA office
Network Specialist
Information technology specialist job in La Mesa, CA
Purpose Statement: The job of Network Specialist II is done for the purpose/s of designing, installing, upgrading, and maintaining LAN and WAN networks, Internet access, Voice over IP Phones and legacy phone systems, voicemail, IP Intercom, COAX, and security camera network; troubleshooting network hardware and software issues; training staff on data, phone and voicemail xevrcyc systems; and providing network user support and assistance.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
This job reports to Director of Technical Services
Technical Support Engineer
Information technology specialist job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Technical Support Engineer - Platform Technologies
Information technology specialist job in San Diego, CA
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Information technology specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Easy ApplyInformation Technology Administrator
Information technology specialist job in San Diego, CA
Job Description
Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA.
Responsibilities:
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers.
Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review System and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
Install hardware and software; Maintain or repair equipment
Troubleshooting a variety of computer issues
Offering technical support on-site or via phone or email
Diagnose computer problems
Set up computer equipment
Schedule maintenance and teach clients to use programs
Perform repairs and computer parts ordering
Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary
Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs
Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc.
Qualifications:
Active Top-Secret Security Clearance
Bachelor's Degree plus 6 years of additional relevant work experience; or
Associate's Degree plus 4 years of additional relevant experience; or
10 years of additional relevant work experience
IT Technician - Onsite, San Diego, CA
Information technology specialist job in San Diego, CA
This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available. is $36 per hour to $41 per hour depending on experience. *
* Applicants must be eligible to work in the United States without visa sponsorship now or in the future*
IT Technician - San Diego, CA
About Tutor Perini Corporation
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
Extraordinary Projects Need Exceptional Talent
The IT Technician will play a key role in supporting the IT operations for our San Diego region and surrounding job sites. This position requires a proactive problem solver with hands-on experience managing modern endpoint environments through Microsoft Intune, SCCM, and Microsoft 365. The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization.
Responsibilities
* Provide on-site and remote technical support to end-users across the San Diego office and job sites.
* Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
* Deploy, manage, and secure endpoints using SCCM and Microsoft Intune.
* Install, configure, and maintain workstations, peripherals, and network devices.
* Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding.
* Maintain accurate documentation of IT assets, configurations, and support activities.
* Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management.
* Identify opportunities to automate repetitive tasks and improve operational efficiency.
* Stay current with evolving Microsoft technologies and industry best practices.
Requirements
* Proven experience as an IT Technician or in a similar technical support role.
* 2+ years experience required.
* High school diploma or GED required.
* Strong hands-on experience with Microsoft Intune, SCCM, and Windows 10/11 endpoint management.
* Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
* Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues.
* Strong communication and customer service skills with the ability to interact professionally across departments.
* Ability to work independently and as part of a team in a fast-paced, construction-driven environment.
* Must be detail-oriented and capable of managing multiple priorities simultaneously.
* Willingness to travel to regional job sites as needed.
Join Us
Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them.
Equal Opportunity Employer
Help Desk IT Technician II
Information technology specialist job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology specialist job in San Diego, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
2026 Internship ITS (Information Technology Solutions)
Information technology specialist job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (Information Technology Solutions)
This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
* Begin building technical foundation
* Provide challenging assignments
* Develop enterprise perspective
* Begin network building
* Transition to job offers after schooling is complete
* Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
* Engineering, Sales, Service & HR IT
* Enterprise Applications
* Client Support Services
* Cybersecurity
* Solar Analytics
* Infrastructure Services
* Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
* Currently enrolled in a Bachelor's or Master's program at an accredited school
* Current overall GPA of at least 2.8 on a 4.0 scale.
* 0-3 years of related experience.
* Previous internship and/or relevant project experience in a technology related field.
* Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
* Ability to work in a fast-paced cross-functional team environment.
* High energy level and sense of urgency.
* Strong verbal and written communication skills.
* Good business / technical judgment.
* Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
September 1, 2025 - December 31, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Auto-ApplyIT Technician - Onsite, San Diego, CA
Information technology specialist job in San Diego, CA
This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available.
is $36 per hour to $41 per hour depending on experience.
***
***Applicants must be eligible to work in the United States without visa sponsorship now or in the future***
IT Technician - San Diego, CA
About Tutor Perini Corporation
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
Extraordinary Projects Need Exceptional Talent
The IT Technician will play a key role in supporting the IT operations for our San Diego region and surrounding job sites. This position requires a proactive problem solver with hands-on experience managing modern endpoint environments through Microsoft Intune, SCCM, and Microsoft 365. The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization.
Responsibilities
Provide on-site and remote technical support to end-users across the San Diego office and job sites.
Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
Deploy, manage, and secure endpoints using SCCM and Microsoft Intune.
Install, configure, and maintain workstations, peripherals, and network devices.
Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding.
Maintain accurate documentation of IT assets, configurations, and support activities.
Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management.
Identify opportunities to automate repetitive tasks and improve operational efficiency.
Stay current with evolving Microsoft technologies and industry best practices.
Requirements
Proven experience as an IT Technician or in a similar technical support role.
2+ years experience required.
High school diploma or GED required.
Strong hands-on experience with Microsoft Intune, SCCM, and Windows 10/11 endpoint management.
Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues.
Strong communication and customer service skills with the ability to interact professionally across departments.
Ability to work independently and as part of a team in a fast-paced, construction-driven environment.
Must be detail-oriented and capable of managing multiple priorities simultaneously.
Willingness to travel to regional job sites as needed.
Join Us
Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them.
Equal Opportunity Employer
Auto-ApplyIT Systems Administrator II
Information technology specialist job in San Diego, CA
Job Description
GROW WITH US AND STAY EXTRAORDINARY: Launch your career to new heights with Innoflight-one of San Diego's fastest-growing Aerospace and Defense innovators. Here, visionary minds engineer the future of space technology through pioneering, compact, and cyber-secure solutions. From software-defined radios to cutting-edge cryptographic systems and avionics, everything we build powers the next era of New Space. Join our small, agile, and mission-driven team where your work has real impact and your growth has no limits. We're not just reaching for the stars-we're engineering them. Let's innovate the infinite, together.
A DAY IN THE LIFE:
As an IT Systems Administrator II, you'll support advanced system administration, network management, and security operations across the company. You'll maintain the performance, reliability, and stability of servers, virtualization platforms, cloud services, and enterprise applications. You'll troubleshoot complex technical issues, lead system improvement projects, strengthen operational processes, and support security monitoring, backup operations, and endpoint management. You'll also document system configurations, coordinate with vendors, guide junior team members, and help ensure strong security practices across the environment.
This is a temporary role lasting up to six months.
WHAT YOU'LL DO:
Administer Systems & Infrastructure: Design, configure, and maintain servers, virtualization platforms, storage systems, network hardware, and enterprise applications.
Support Security Operations: Monitor alerts, address vulnerabilities, review system and security logs, and participate in incident response activities.
Optimize System Performance: Use monitoring tools, capacity planning, and system tuning to ensure optimal performance and reliability.
Lead Technical Projects: Drive system upgrades, migrations, cloud deployments, and disaster recovery improvements.
Resolve Escalated Issues: Troubleshoot and resolve complex problems involving servers, networks, storage, and enterprise applications.
Manage System Maintenance: Oversee patching schedules, maintenance windows, firmware updates, and configuration changes.
Support Backup & Recovery: Maintain backup jobs, test restoration procedures, and ensure systems are recovery-ready.
Administer Email & Messaging: Support email platforms including routing, filtering, retention, and mobile access configurations.
Manage Endpoint Tools: Support endpoint management platforms for software deployment, configuration baselines, and device compliance.
Maintain Network Services: Assist with DNS, DHCP, VPN, wireless systems, and firewall change requests.
Support User Lifecycle Management: Manage provisioning, access modifications, and account removals.
Coordinate Vendor Support: Manage service requests and support cases for hardware, software, and cloud systems.
Support Asset Management: Assist with hardware/software inventory and lifecycle planning.
Document Systems & Procedures: Create and maintain system configurations, diagrams, procedures, and security documentation.
Mentor Junior Staff: Provide technical guidance, coaching, and support to junior IT team members.
Research & Recommend Improvements: Identify technologies or process enhancements that improve reliability, security, or efficiency.
Collaborate Across Teams: Work with cross-functional groups to support business needs and ensure IT alignment.
Perform Other Duties: Complete additional responsibilities as assigned.
YOU'RE AWESOME AT:
Advanced System Administration: You excel at administering servers, virtualization environments, storage solutions, and enterprise networks.
Security & Compliance Awareness: You understand best practices for system hardening, identity management, monitoring, and configuration management.
Troubleshooting & Problem-Solving: You diagnose and resolve complex issues across systems, networks, applications, and infrastructure.
Cross-Functional Collaboration: You communicate clearly and work effectively with IT, Engineering, Cybersecurity, and business teams.
Technical Documentation: You create accurate system documentation, diagrams, and procedures to support consistent operations.
Project Leadership: You've led technical initiatives, coordinated stakeholders, and delivered improvements across IT systems.
WHAT YOU'LL NEED:
Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
5 or more years of experience in system administration, networking, or security operations.
Advanced knowledge of server administration, virtualization platforms, storage systems, and enterprise network management.
Experience with Active Directory, group policies, identity management, and cloud platforms such as Microsoft Azure.
Familiarity with enterprise monitoring tools such as PRTG or similar solutions.
Experience managing backup systems and performing restoration tests.
Experience supporting enterprise endpoint tools such as Intune or similar platforms.
Working knowledge of network protocols, troubleshooting tools, and packet analysis.
Strong understanding of security practices, system hardening, and configuration management principles.
Proficiency with scripting languages such as PowerShell.
Strong troubleshooting skills with the ability to resolve complex system or network issues.
Strong communication skills and the ability to develop clear documentation and knowledge base materials.
Experience leading technical projects and coordinating with stakeholders.
Certifications such as Security+, Azure Administrator, or CCNA (preferred).
Availability to support a temporary project assignment lasting up to six months.
COMPENSATION & BENEFITS
The starting rate for this position ranges from $43 - $50.50 per hour, depending on the candidate's job-related knowledge, skills, and experience.
Employment Type: Temporary, project-based assignment (up to 6 months).
Benefits: As this is a temporary role, benefits may be limited; details will be provided during the hiring process.
Note: This is a temporary, project-specific role. Employment will conclude at the end of the assignment unless otherwise extended.
WHY YOU'LL LOVE WORKING HERE
Flexible Work-Life Balance: Enjoy a 9/80 work schedule with every other Friday off-whether you use it to recharge, work on a passion project, or spend time with family, the choice is yours.
Continuous Learning & Development: We're serious about professional development. From tuition reimbursement to internal "Ask Me Anything" sessions and weekly “Lunch & Learns,” we make learning a core part of the job.
Mission-Driven Culture: We aren't just building tech-we're enabling the next era of space exploration. Our Culture Ambassadors help lead initiatives around inclusion, positivity, recognition, and transparency. Here, your voice is heard, your work is respected, and your individuality is celebrated.
BE YOU, WITH US
At Innoflight, we are committed to fostering an inclusive and equitable workplace where everyone belongs. We recognize that great talent comes in many forms, and you don't need to meet every requirement to bring value to our team. If this role excites you, we encourage you to apply-even if you don't check every box.
YOU SHOULD KNOW:
Potential new employees must successfully complete a background check which includes criminal search, education certification and employment verification prior to hire. Applicants must be authorized to work for any employer in the U.S as you must have the ability to obtain a security clearance. We are unable to sponsor or take over sponsorship of an employment Visa.
A NOTE TO STAFFING AGENCIES:
Innoflight does not accept unsolicited resumes from agencies, recruiters, or any third-party sources. Any such submissions will be considered property of Innoflight, and no fees will be paid in the event a candidate is hired from an unsolicited referral.
To California residents applying for this job, please read Innoflight's CCPA Notice: *********************************************************************************************
#LI-Onsite
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m2qqleIInu
IT Systems Administrator
Information technology specialist job in San Diego, CA
Stop scrolling-your dream job might just be here! At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let's go!
We're on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we've brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you'll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you're building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.
We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren't just words; they're how we live, work, and make an impact together.
At PracticeTek, you'll get to:
Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
See your impact firsthand by helping practices deliver care that's simpler, smarter, and better for everyone.
Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.
Why You'll Love It HereAs part of the TekTribe, you'll enjoy:
Comprehensive health, dental, and vision coverage options
Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
Flexible paid time off, sick time, and 10 company-paid holidays
401(k) plan with company match to help you build your future
Culture Committee driving initiatives that spark connection, fun, and belonging
A workplace powered by innovation, collaboration, and energy every day
Engineering Department:
The Engineering department at PracticeTek is responsible for designing, developing, and scaling our SaaS platform to meet the needs of thousands of healthcare providers. Working closely with Product and Design teams, Engineering ensures the seamless delivery of performant, secure, and cost-effective software solutions.
The Engineering team is responsible for the foundational infrastructure, security, and reliability functions that support all PracticeTek products and staff. This includes cloud architecture, observability, cost efficiency, and compliance with regulatory requirements like HIPAA and PCI. What You'll DoHere's how you'll help us bring our mission to life and show up as a Trusted Partner:
We are seeking a skilled Systems Administrator to join our Engineering department at PracticeTek. In this role, you will play a critical part in maintaining and optimizing the infrastructure that powers our SaaS platform for thousands of healthcare providers. You'll ensure reliability, security, and compliance while collaborating with cross-functional teams to support innovation and scalability across the organization.
Support the internal workforce by managing and maintaining Microsoft systems and tools, including Microsoft 365, Teams, and Azure AD, ensuring seamless collaboration and productivity.
Automate routine workflows and administrative processes to improve system efficiency and reduce manual intervention.
Partner with external technology vendors and service providers to ensure smooth integration, support, and performance of business-critical systems.
How Success is MeasuredHere's how we'll know you're making an impact and raising the bar:
Manage, monitor, and maintain cloud-based infrastructure (AWS/Azure/GCP) to ensure high availability, performance, and security.
Implement and maintain system observability, monitoring, and alerting tools to ensure proactive issue detection and resolution.
Oversee user access, identity management, and compliance with regulatory standards including HIPAA and PCI.
Collaborate with Engineering, Product, and Security teams to support new initiatives and deployments.
Maintain system backups, disaster recovery procedures, and incident response readiness.
Ensure cost-efficient infrastructure usage by monitoring and optimizing resource utilization.
Troubleshoot system and network issues, escalating when necessary to minimize downtime.
Contribute to PracticeTek's cybersecurity posture by implementing security best practices, monitoring potential threats, and participating in security audits and remediation efforts.
What You Bring Your unique talents are what make you shine. For this role, success looks like:
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
3+ years of experience as a Systems Administrator or similar role in a cloud-based environment.
Hands-on expertise with cloud platforms (AWS, Azure, or GCP).
Strong knowledge of Linux/Windows server administration, networking, and security best practices.
Experience with monitoring, logging, and observability tools (e.g., Datadog, Prometheus, CloudWatch).
Experience responding to SOC alerts, Microsoft Defender incidents, and using SIEM tooling
Familiarity with compliance requirements (HIPAA, PCI, SOC2) and implementation of security controls.
Strong problem-solving skills with the ability to prioritize and work under pressure.
Excellent communication and collaboration skills.
Ready to Join? If you're excited to bring your ideas, energy, and expertise to a team that's shaping the future of healthcare, we can't wait to hear from you. Apply today and let's make healthcare simpler, smarter, and Better.Together.
The Fine Print (That Really Matters)
At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate's skills and experience. For this position, we reasonably expect to pay between [85,000-100,000]. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.
PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.
This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.
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PKUwjivx3a
IT Administrator
Information technology specialist job in San Diego, CA
Full-time Description
Administrator for critical IT systems. Execute the installation and modifications of support hardware and software installs, as needed. Monitor health of systems including vulnerability remediation on an ongoing basis and make recommendations for necessary upgrades and improvements. Work with outside technical resources and key vendors for installations and problem resolution. Highly independent position with a high degree of trust and responsibility.
Essential Duties and Responsibilities:
Monitor and maintain the health and general availability of key IT systems and devices (phones, backups, laptops, network services and administration,
Troubleshoot and report to senior management on any user or system issues or concerns and work to correct as needed. Communicate with key vendors as needed to manage updates and resolve critical issues.
Communicate with key vendors on open cases, trouble tickets, system access, and other requirements as needed and to support continuous and uninterrupted credit union operations.
Monitor, maintain and report on system performance for the credit union's core system to the Network Manager/VP of IT as needed.
Cross train other IT staff on key job functions continuously to ensure adequate staff coverage.
Write and maintain procedures related to key areas of responsibility including all systems under management and control.
Implement configuration updates related to new security and/or features/options across systems under area of responsibility, including core system.
Execute the daily writing, combining, archiving, and verification of credit union files saved to the Onbase document management system.
Work with Systems Admin and Network Manager to maintain proper backup and disaster recovery requirements related to key IT systems.
Provide backup and daily support to other IT staff as needed/requested once properly cross trained.
Provide Information Systems Help Desk support to Credit Union staff by responding to and resolving inquiries regarding core system, workstations, peripherals and other assigned network administrative issues.
Coordinate ticket handling/assignment/closing for Tikit (IT help request system).
Prepare for as needed and participate in team meetings/product discussions/demos/troubleshooting sessions, document outcomes, provide feedback, and track and update on resulting responsibilities/initiatives.
Other duties as may be assigned.
Requirements
Position Requirements and Qualifications:
Bachelor's degree in an IT administrative discipline plus three years of related IT experience. High school diploma, related IT certifications, and four years IT related work experience may be substituted for the degree.
Solid understanding of workstation/laptop hardware and operating systems software (including but not limited to Windows and Mac Operating Systems).
Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential.
Experience with IBM AIX operating system and/or SMA OpCon job scheduling software a plus, but not required.
Will be required to work some evenings or weekends.
The ability to lift and carry equipment up to 30 pounds in weight.
Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union's policy of confidentiality, security, professional conduct and dress.
Salary Description $31.37 - $39.22
Personal Computer Technician
Information technology specialist job in San Diego, CA
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Desktop Support Technician / PC Technician
Duration: 4 month contract + extensions
Target Start Date: ASAP
Location: 5x a week on-site in San Diego CA
Rate: 25-45HR
Before the Move:
- Inventory verification to ensure all items are accounted for.
- Plan and phase the work with the move team to ensure alignment.
- Verify Rubrik installation; install and test if missing.
- Ensure active backups are in place.
- Support in disconnecting and tagging lab PCs and accessories.
- Follow GxP guidelines for any Qualified systems prior to disconnection.
After the Move:
- Set up PCs and replace keyboards and mice as needed.
- Collaborate with external vendors for setup, including escorting them in the labs.
- Work with end users to verify system functionality and obtain signoff.
- Provide support for setting up Zebra printers and barcode scanners.
- Update CMDB entries, retire, and archive data for systems not moved.
- Transition to BAU (Business as Usual) support.
REQUIRED SKILLS AND EXPERIENCE
Experience with hardware setup and troubleshooting (PCs, keyboards, mice).
Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar).
Familiarity with CMDB updates and asset lifecycle management.
Ability to disconnect, tag, and reconnect lab PCs and accessories safely.
Understanding of GxP guidelines for handling Qualified systems.
Ability to follow data integrity and archival procedures for systems not moved.
Great written and verbal communication skills
NICE TO HAVE SKILLS AND EXPERIENCE
Experience with Zebra printers and barcode scanners setup.
Familiarity with Rubrik installation and testing beyond basic verification.
Prior exposure to Business as Usual (BAU) transition in IT or lab environments.
Understanding of lab-specific IT requirements and controlled access protocols.