Information technology specialist jobs in Coconut Creek, FL - 1,010 jobs

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies. Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards. Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded. Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB. Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented. Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB. Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets. Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated. Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference. Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated. Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership. Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams. Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB. Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures. Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests. Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems. Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues. Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly. Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations. Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed. What You'll Need Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience). 3+ years in change management, incident/problem management, or CMDB management. Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking. Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management. Experience attending CAB meetings and managing change approvals. Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions. Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle. Excellent data management, communication, and problem-solving skills. Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration. Attention to detail with a focus on ensuring data integrity across the IT environment. ITIL Foundation or higher-level ITIL certifications, preferred. Jira Service Management certifications (Admin or Specialist level), preferred. Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred. Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs. Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include: •Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies. Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards. Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded. Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB. Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented. Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB. Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets. Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated. Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference. Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated. Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership. Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams. Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB. Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures. Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests. Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems. Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues. Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly. Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations. Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed. What You'll Need Bachelor's degree in Information Technology, Business Administration, or a related field (or equivalent experience). 3+ years in change management, incident/problem management, or CMDB management. Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking. Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management. Experience attending CAB meetings and managing change approvals. Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions. Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle. Excellent data management, communication, and problem-solving skills. Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration. Attention to detail with a focus on ensuring data integrity across the IT environment. ITIL Foundation or higher-level ITIL certifications, preferred. Jira Service Management certifications (Admin or Specialist level), preferred. Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred. Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs. Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include: •Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Information Technology Specialist is responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at the property. What you will do Conduct Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation. Ensure critical systems are available twenty-four (24) hours per day. Establish and maintaining user procedures and hardware familiarization for all systems. Oversee Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management. Provide effective support for other systems, including back office, Sales and Catering and People & Culture (HR) applications and any other at the property. What you bring Computer system training previous experience in luxury hotels College Education or equivalent highly preferred What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at our Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Complimentary Parking Schedule & Hours: Full Time Candidates must have valid work authorization for the U.S. Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Working Place: Miami Beach, Florida, United States Company : Vets Hired

Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles. VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves. We are seeking a motivated and organized IT Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for providing comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The job consists of assisting with both the following tasks and any other IT issues that arise: Must be willing to travel. Responsible to follow the principle of GMP to the best of their ability at all times. Responsible for support and execution of installation, configuration, maintenance, and support of local users computer, printer and software Monitors network and server performance. Identifies, troubleshoots, and resolves technical problems in order to maintain reliable user interface. Where necessary, refers problems to vendor and supplier support services. User support and issue management by phone, email, and Service Desk ticket system. Collaboration with senior technical staff and customers to perform PC, laptop, server and other assessment services. Perform physical labor on an as-needed basis to move and install PC's, printers, servers, and other technology and facility assets. Planning and execution of Windows OS and desktop application user training.

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review diagnostics and assess the functionality and efficiency of systems. Implement security measures in line with HIPAA Monitor security certificates and company compliance requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items Other duties as assigned. Supervisory responsibilities None. Qualifications High School Diploma or equivalent Working knowledge of relevant operating systems, PC and MAC Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills including speaking, writing and active listening Great customer service and interpersonal skills. Ability to multitask and prioritize daily workloads Up to date with advancements in security (Hitrust/SOC2) Brings a friendly, approachable attitude to the office A genuine passion for helping the Autism community. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 35 pounds at times. Travel required Minimal travel required Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As the IT Specialist, you will be responsible for managing and maintaining all aspects of our company's information technology systems. You will work closely with our team to ensure that our systems are running smoothly and efficiently, and that our crew members onboard the cruise ship have the necessary tools and resources to perform their jobs effectively. Key Responsibilities: - Oversee the day-to-day operations of the information technology systems onboard the cruise ship - Troubleshoot and resolve any technical issues that arise - Install, configure, and maintain hardware and software systems - Monitor system performance and make recommendations for improvements - Ensure data security and backup procedures are in place and functioning properly - Train and support employees on the use of technology systems - Stay up-to-date with emerging technologies and make recommendations for their implementation - Manage relationships with external IT vendors and service providers - Develop and maintain IT policies and procedures - Assist with the development and implementation of new technology projects Requirements: - Bachelor's degree in Computer Science, Information Technology, or a related field - 3+ years of experience in a similar IT role - Strong knowledge of computer hardware, software, and networking systems - Experience with Windows and Mac operating systems - Familiarity with cloud-based systems and virtualization - Excellent problem-solving and troubleshooting skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proven ability to manage multiple projects and meet deadlines - Experience in the maritime industry is a plus Working Place: Miami, FL, United States

GREAT company looking for a Full-time Database Specialist. Only Candidates with these specific qualifications need apply. This specific Database Specialist will build various types of litigation databases using ACCESS and SQL as well as industry-specific software. This specific Database Specialist will analyze databases and data from a quality control and accuracy standpoint and will work in-depth with a variety of technologies, including Summation, Concordance, Introspective, iConnect, Access and SQL... and internally developed custom applications. Although, an ideal Candidate would have experience in all of these areas and programs... we realize that very few do. So a willingness to learn is essential. A 4 year Degree is required and 3 years of professional experience is preferred, with litigation support experience a plus... and solid technical ability. & Must be willing to work extended hours as needed to complete priority projects. Competitive salaries, full health, dental and vision benefits, flexible spending accounts, a pre-tax transportation reimbursement program and 401(k) plan with immediate eligibility. Please respond back to "Chris" with a Word.doc copy of your resume and any additional information that directly relates to our consideration if you are interested in applying. NO RELOCATION and NO SPONSORSHIP provided. LOCAL Candidates only, please.

💻 IT Specialist (Full-Time) 👤 Reports To: IT Director 🕒 Employment Type: Full-Time 🌟 About the Role We are seeking a hands-on, detail-oriented IT Specialist to join our team at Xtreme Aviation, LLC. In this role, you will provide timely and accurate technical support to staff both remotely and on-site. You will be responsible for maintaining, troubleshooting, and improving our IT infrastructure while delivering excellent customer service. This position is ideal for someone who enjoys problem-solving, multitasking, and working with a wide range of technologies in a fast-paced environment. 🔧 Key Responsibilities Install, configure, and maintain software systems to ensure optimal performance of all technology resources Troubleshoot and repair computer equipment on-site in a timely and efficient manner Provide first-line technical support for hardware and software, including: Desktops, laptops, and mobile devices Windows-based servers Peripherals and videoconferencing systems Network infrastructure (LAN, WAN, and wireless) Deliver technical support via phone, email, chat, remote access, and desk-side assistance Move, organize, and set up PCs and other IT equipment across facilities and remote locations Install and securely mount IT infrastructure such as network racks and servers Route, terminate, and maintain Ethernet and other low-voltage cabling Install, configure, and maintain CCTV systems and electronic door lock systems Mount and program televisions and digital displays, ensuring proper calibration and connectivity Perform routine inspections and preventive maintenance on all installed hardware Complete additional duties as assigned Qualifications ✅ Qualifications Ability to lift up to 100 pounds and climb ladders as required Capability to push or pull carts and equipment Strong oral and written communication skills Solid technical experience with IT support, installation, configuration, and maintenance Proficiency in information gathering, monitoring, documentation, and reporting Commitment to confidentiality and data security Ability to take initiative, adapt to change, and maintain attention to detail Advanced computer skills with the ability to train others Low-voltage cabling experience is a plus 🌱 Desired Skills & Attributes Team-oriented mindset Strong problem-solving abilities Clear and professional communication Excellent organizational skills Perseverance, motivation, and a proactive attitude 🚀 Why Join Us? At Xtreme Aviation, LLC, you'll be part of a collaborative team that values technical expertise, reliability, and continuous improvement. We offer a dynamic work environment where your skills make a direct impact every day. Send your resume and cover letter to *********************** or apply directly through our Careers Page at *************** Xtreme Aviation is an Equal Opportunity Employer and proudly fosters an inclusive, diverse, and dynamic workplace.

Job DescriptionIT Procurement Specialist - Category Management Type: Contract (12 months) Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards. The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment. Key Responsibilities Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing Support category management initiatives through spend analysis, market research, and supplier consolidation Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities Maintain accurate procurement records, reporting, and audit documentation within enterprise systems Requirements Bachelors degree in Business, Supply Chain, Information Technology, or a related field 3+ years of experience in procurement or sourcing, preferably supporting IT categories Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar) Strong negotiation, analytical, and organizational skills Ability to manage multiple priorities and work cross-functionally in a fast-paced environment Clear written and verbal communication skills Benefits Competitive hourly rate of up to $31/hr 12-month contract with potential for extension Opportunity to work with industry-leading energy company Professional development and networking opportunities On-site position in modern Juno Beach facility

OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATES FROM: SIMONE C. SCOTT Human Resource Administrator AVAILABLE Criminal Justice Data Analyst Location: 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview The Miami-Dade County State Attorney's Office (SAO) is filling a full-time Criminal Justice Data Analyst position in the Smart Justice Strategies Unit (SJSU). The SJSU structures and analyzes data for the purposes of improving transparency, identifying areas of critical need, and further developing SAO's data-driven and evidence-based practices. The SJSU will help us evaluate all aspects of the MDC criminal justice system, including: current laws and processes, investigations, civil citations, arrests, intake, our use of risk assessments, release decisions (i.e., bail/bond, pre-trial services, etc.), diversionary programs (including treatment courts), sentencing practices, and potential disparities. We will use this information to create a more efficient, effective, strategic, and fair system. The SJSU will develop our Smart Justice portal to transparently communicate the data, findings, and insights to the public. The public data portal will be free to use and provide a direct service to a population of more than 2.7 million. We will document the SJSU's work (including all scripting) so it may be used as a model and easily replicated in other jurisdictions. Employees will be required to work eight (8) hours daily during between 7:00 am and 7:00 p.m. Monday through Friday. The Job Responsibilities are: * Querying, manipulating, and analyzing data from large databases using modern data science tools * Producing recurring statistical reports (e.g., regarding program volume, service linkages, compliance rates, case outcomes, etc.) to inform operations and meet contractual reporting deliverables * Responding to time-sensitive ad-hoc data requests from internal and external stakeholders * Communicating analytic and research findings, including drafting reports, factsheets, policy memos, presentations, infographics, and data dashboards for a range of audiences * Providing support to special research projects involving both qualitative and quantitative methodologies * Performing other related duties as assigned The Minimum Requirements are: * Bachelor's Degree and two (2) years of relevant research/data experience, preferably as a criminal justice researcher or data analyst * Knowledge of basic quantitative and qualitative methods and demonstrated proficiency with statistical software and data visualization packages (Python, R, SPSS, PowerBI, Tableau, etc/Python skills preferred) The Preferred Qualifications and Skills are: * Proficiency with statistical software and data visualization with Python * Database management experience and familiarity with relational databases and SQL (or other programming languages used to extract and manipulate data) Specific Skills and Characteristics The Successful Candidate must be able to: * Be a skilled communicator (written and oral) who can collaborate with and effectively convey data findings to a variety of internal and external stakeholders, including program staff, community-based partners, criminal justice personnel, government funders, and CCI colleagues across the research, technology, and operations departments * Possess and demonstrate a strong working knowledge of gathering data, verifying, and analyzing * Possess and demonstrate the ability to work well and communicate effectively with law enforcement, the general public and all levels of staff * Possess and demonstrate excellent organizational and interpersonal skills * Maintain confidentiality of sensitive information and data * Work effectively under pressure and with time constraints * Be detailed oriented * Be adaptable to change * Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public Annual Salary: $50,000 - $75,000 (commensurate with qualifications and experience) To apply for this position, please complete and submit an application, and updated resume to: ********************., with the Subject: Criminal Justice Analyst. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. Location:

Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required

US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.

IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities. ESSENTIAL DUTES AND RESPONSIBILITIES Provide on-site technical support to Event customers, vendors, and guests pre/during/post event. Patch, configure and deploy network cables and wire ethernet ports. Network cabling maintenance and support (Cat6). Provide customer service and Help Desk technical support to staff members. Responsible for On-boarding new hires with setting up and configuring workstations. Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software) Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests. Responsible for maintenance of IT inventory and performing minor hardware repair of equipment. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience. 1 to 2 years in an IT support role with experience in Help Desk or network environments. Experience working directly with users/clients on technical issues in person and by phone. SKILLS AND ABILITIES Proficiency in Microsoft Office Suite Experience with Citrix, Microsoft, and/or Azure system administration Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications. Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams) Comfortable with network switch installations, configurations, management, and support. Must have excellent communication skills, both written and verbal. Must possess strong organizational and troubleshooting skills. Must be a self-starter, able to prioritize, multi-task and work independently. Able to effectively follow directives, work with and communicate clearly within a team dynamic. Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed. COMPUTER SKILLS CompTIA A+ and Network+ certification, preferred. CCNA certification highly, preferred. Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site, Broward Convention Center PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another. Perform manual labor which includes regular ability to lift and hold at least 50 pounds. Requires dexterity and ability to use hands and fingers to operate basic tools and equipment. Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk. Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask… Tired of being treated like just a “geek?” Feel like your career is stuck in “rinse and repeat” mode? Are you fed up with poor pay for being a really good tech? Well, you're reading this; that's good. That means, you're ready for a change. So are we. We are GiaSpace, an enterprise services company that feeds the technology demands and network needs of small and medium sized businesses in the South Florida Market. Each of us make up a brilliant team of dedicated intellectuals, some are great at Sales & Marketing, and others are great at Technology & Network infrastructures. Every role, serving an absolute purpose. That's where you come in… Keep reading, it gets better. We don't want a tech that just knows computers, because we could find that really easily. Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III): Windows Server, Troubleshooting and Repair Network Component Installation, Diagnostics DHCP and DNS Working Experience, Diagnostics VPN Configuration, Setup and Implementations Routers and Switches, Working Utility Expertise Virus and Security Troubleshooting & Remedies Proficient Capacity to Serve People, and Problems Working Ability to Ask for Help, when needed Identify potential band-aids or issues that need to be addressed before they become larger problems Standby rotation Now, let's talk about the Why you'd want to work here… Yes, we have benefits. Yes, we have a 401k. In today's market, nearly everyone does. We will train you, how to utilize our proven Service Processes, and support you as a Proficient Technical resource in the field, every day. We have a competitive salary range, and it's reserved for the right candidate to learn in the interview process. Ready for the next step? Good, here are a few final details to consider… We do not believe that, being career-stuck is a strategy. The greatest rewards are reserved for those, who want to be more and then put in the work, to be their best version of themselves. We expect to retain the best, and that is why we are so bold about what we want - because we expect to find it. Send in your Cover Letter and Resume, to: [email protected] and be sure to list in the Cover Letter, why this specific role fits into your Career Path. Only submissions with these articulations will be considered. No recruiters, please.

Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability