Information technology specialist jobs in Colorado Springs, CO - 247 jobs
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Technical Support Specialist
Firstsource 4.0
Information technology specialist job in Colorado Springs, CO
Remote Technical Support Specialist - Full Time
Important Requirements (Read Before Applying)
Must reside in Colorado Springs, CO or Pueblo, CO
Out-of-state candidates will not be considered
Weekend availability is required
Start Date
Monday, February 2nd!
Pay & Schedule
$17.00 per hour (Bi Weekly)
Training Schedule (4 Weeks)
Monday-Friday
9:00 AM - 6:00 PM MST
Post-Training Work Schedule
1:30 PM - 10:00 PM MST Monday-Sunday
Weekend work is mandatory
Days off: Tuesday & Wednesday OR Wednesday & Thursday
Equipment Requirements
Must provide your own PC, laptop, or tablet during training
Company equipment will be issued after successful completion of training
Position Overview
We are seeking a Remote Technical Support Specialist to provide support for Cable One internet and telephone customers. This role focuses on troubleshooting technical issues while delivering a professional and positive customer experience from a home office environment.
Key Responsibilities
Answer inbound customer calls for internet and phone technical support
Troubleshoot:
Modems and routers
Wireless connectivity
Email setup and configuration
Diagnose phone service issues and guide customers through resolutions
Follow established procedures to ensure consistent service delivery
Document all customer interactions and create service tickets
Use remote desktop tools to assist customers
Stay current on product updates and technical changes
Identify recurring issues and provide feedback to leadership
Maintain and care for company-issued equipment
Perform additional duties as assigned
Education & Experience
High school diploma or GED required
3-6 months of related experience or training preferred
Prior technical support experience is a plus
Skills & Abilities
Strong verbal and written communication skills
Ability to read and interpret technical documentation
Basic math skills (percentages, ratios)
Strong analytical and problem-solving skills
Intermediate computer skills:
Microsoft Office
Windows and mac OS
Comfortable working with tablets, smartphones, laptops, and desktops
Professional, patient, and customer-focused demeanor
Self-motivated and able to work independently in a remote environment
How to Apply
Apply directly through this Indeed posting
A recruiter will contact qualified candidates
Application Deadline:Friday, January 23rd
.
.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
$17 hourly 2d ago
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HELP DESK TECHNICIAN
Reliant Technology 3.7
Information technology specialist job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Job Requirements
Key Responsibilities:
* Provide Tier I/II technical support for end-user systems
* Install, configure, and troubleshoot Windows-based hardware and software
* Support thin clients, zero clients, printers, and peripherals
* Perform hands-on troubleshooting and issue resolution
* Apply system configurations in compliance with STIG requirements
Qualifications:
* Secret clearance (required)
* DoD 8140 certification, as applicable
* 4 to 7 years of experience providing IT help desk or desktop support
* Experience supporting DoD IT environments
* Knowledge of Windows operating systems and end-user hardware
* Bachelor's degree in InformationTechnology, Computer Science, or a related field (preferred)
Salary range: $70-110k
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$70k-110k yearly 30d ago
Linux & Cloud Application Support Specialist
General Dynamics Mission Systems 4.9
Information technology specialist job in Colorado Springs, CO
Basic Qualifications
Bachelor's degree in Computer Science, a related field or equivalent experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience.
Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
About the Role
We're looking for a skilled and resourceful Linux & Cloud Application Support Specialist to join our Operations, Maintenance & Sustainment (OM&S) team. You'll play a crucial role in keeping our PaaS platform, Bessemer, running smoothly for a growing base of customers. This is a hands-on role where your ability to troubleshoot, maintain, and optimize live cloud environments will have a direct impact on mission success.
Our platform spans multiple cloud environments - AWS, Azure, and OpenStack - and we work with a wide variety of technologies. You'll have the autonomy to own your work while collaborating with a supportive team that values knowledge-sharing, kindness, and technical excellence.
This role will be performed on-site at our local Colorado Springs Office.
What You'll Do
Perform routine system maintenance
Investigate and resolve live system issues
Deploy our platform in new environments as needed
Work directly with customers to solve problems and implement requested configurations
Proactively identify improvements and automate recurring tasks
Research, propose, and implement technical solutions to support evolving customer needs
What You'll Bring
Must-Have Skills:
Proficiency with Linux systems administration and troubleshooting
Experience working with virtual machines
Hands-on experience with cloud infrastructure (AWS, Azure, or OpenStack)
Strong customer service and communication skills
Ability to work independently and as part of a collaborative team
Nice-to-Have Skills:
Experience with Kubernetes and container orchestration
Familiarity with Ansible or other configuration management tools
Scripting ability in Bash and/or Python
Why This Role is Exciting
High Impact: Our customer base is growing steadily, and this role directly supports critical systems.
Tech Breadth: You'll work with a wide range of modern tools and cloud platforms, gaining valuable hands-on experience.
Autonomy & Ownership: You'll have meaningful independence in your day-to-day work, with a team that has your back.
Learning & Development: We support your professional growth with tuition assistance and certification sponsorships for relevant tech education.
Cloud-Centric Work: Be at the forefront of cloud operations, one of the most in-demand spaces in tech today.
Who Thrives Here
You're a great fit if you:
Are a self-starter who enjoys autonomy but values team collaboration
Share knowledge freely and enjoy learning from others
Stay curious, ask good questions, and know when to ask for help
Bring good energy to the workplace and get excited about tackling new challenges
Don't Meet Every Requirement?
That's okay. If you're excited about this role and think you could contribute meaningfully, we encourage you to apply - we're building a team with diverse skills and perspectives.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $105,814.00 - USD $114,494.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$105.8k-114.5k yearly Auto-Apply 25d ago
Computer Field Tech Position-Colorado Springs CO
BC Tech Pro 4.2
Information technology specialist job in Colorado Springs, CO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 8d ago
Help Desk Technician
Ignite 2.8
Information technology specialist job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama.
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Requirements
Key Responsibilities:
· Provide Tier I/II technical support for end-user systems
· Install, configure, and troubleshoot Windows-based hardware and software
· Support thin clients, zero clients, printers, and peripherals
· Perform hands-on troubleshooting and issue resolution
· Apply system configurations in compliance with STIG requirements
Qualifications:
· Secret clearance (required)
· DoD 8140 certification, as applicable
· 4 to 7 years of experience providing IT help desk or desktop support
· Experience supporting DoD IT environments
· Knowledge of Windows operating systems and end-user hardware
· Bachelor's degree in InformationTechnology, Computer Science, or a related field (preferred)
Salary range: $70-110k
$70k-110k yearly 29d ago
Help Desk Support Specialist - Secret Clearance
Chickasaw Nation Industries 4.9
Information technology specialist job in Colorado Springs, CO
The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
* The ability to obtain, maintain and access classified information at the Secret level.
* Must possess Security+ certification.
KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following. Other duties may be assigned.
* Supports onboarding by validating network access.
* Ensures all requirements are met by end user while in processing to allow for network access.
* Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues.
* Troubleshoots devices when faults are encountered.
* Documents all faults encountered and remediation of faults.
* Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system.
* Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller.
* Issues IT equipment to user groups and train the groups on proper usage.
* Patches and keeps machines updated with the most up-to-date patches.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience.
PHYSICAL DEMANDS
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience.
CNI offers a comprehensive benefits package that includes:
* Medical
* Dental
* Vision
* 401(k)
* Family Planning/Fertility Assistance
* STD/LTD/Basic Life/AD&D
* Legal-Aid Program
* Employee Assistance Program (EAP)
* Paid Time Off (PTO) - (11) Federal Holidays
* Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
$21-27 hourly Auto-Apply 44d ago
Help Desk Technician - MIDS - TS/SCI w/ poly
GDIT
Information technology specialist job in Colorado Springs, CO
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Technical Support Services
Job Qualifications:
Skills:
Computer Systems, Help Desk Support, Remote Support
Certifications:
CompTIA Security+ CE | CompTIA - CompTIA
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
HELP DESK TECHNICIAN
SHIFT: MIDS
HOURS: 2200-0600
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician III must have:
● Education: Associates of Arts/Associates of Science
● Experience: 3+ years of related experience
Required Certs:
1. Security+ CE
2. PWS 9.1 (1 of the following: A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365)
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA COColorado Springs
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$25.5-34.5 hourly Auto-Apply 15d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology specialist job in Colorado Springs, CO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-47k yearly est. 19h ago
IT and Network Specialist (MDA Support)
Colsa Corporation 4.8
Information technology specialist job in Colorado Springs, CO
COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. * Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. * Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications
* Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings
* Coordinate planning and preparation for approved facility IT decommissioning activities
* Coordinate implementation planning for specialty systems
* Engage and support the acquisition process by participating in the MDA chartered processes
* Evaluate and recommend disposition in conjunction with the MDA property organization
* Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities
* Perform Project Champion quality assurance and management oversight of defined portfolio projects
* Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications
* Perform as Property Custodian (PC) for Land Mobile Radio (LMR)
* Manage international roaming and configuration of wireless cell phone and device program
Ideal candidate will possess:
* Excellent written and verbal communications skills
* Ability to work independently with minimal direction
* Self-starter and self-motivated
* Good collaboration, problem solving, organizational and team facilitation skills
* Ability to work on several projects simultaneously and set priorities
At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here.
Required Experience
* Must have one of the following combinations of education and experience
* Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
* Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
* Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities
* Works independently and/or leads teams to analyze and resolve problems
* Musu be able to provide daily supervision and direction to support
* U.S. Citizenship required; Must have an active SECRET security clearance
Preferred Qualifications
* Experience supporting and expanding command and control voice networks
* Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments
* Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc.
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Minimum Salary
$120,000.00
Maximum Salary
$130,000.00
The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays.
This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
$120k-130k yearly 44d ago
IT Support Specialist
Global Business Solutions 3.8
Information technology specialist job in Colorado Springs, CO
GBSI is seeking an InformationTechnology (IT) professional for the role of IT Support Specialist in Colorado Springs, CO. to provide support to end users on a government contract. The IT Support Specialist will serve as the initial point of contact for IT related problems and provide tier level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Provides support services to employees and contractors in local and/or remote access locations, helping to resolve technical problems and informationtechnology issues involving desktop, laptop, mobile devices, printers, audio/visual and network services/devices.
Responsibilities
Provides front-line onsite and remote technical support to identified locations, including troubleshooting hardware, standardized and proprietary software, telephones, mobile devices, VPN, printers, and network connectivity;
Leverages Cisco firewalls, switches, and Cisco Meraki hardware and appliances across enterprise and remote environments;
Configures, deploys, and maintains Windows desktop and laptop computers in an enterprise environment;
Coordinates, troubleshoots, and resolves incoming tickets, phone calls, and walk-up requests;
Ensures priority support to senior leadership, including deadline driven or after-hours support as needed to support the business;
Coordinates regularly and daily, if necessary, with customer core IT support center;
Manages 3rd party IT support on efforts/projects requiring greater depth and knowledge;
Engages daily with Facilities Manager and/or Facilities Administrative Assistant;
Utilizes technical expertise and applicable company policies and procedures to resolve a variety of issues;
Develops IT and Audio Visual SOPs for facility;
Uses the IT Service Desk electronic ticketing system according to department procedures for the opening, closing, resolution, escalation, and tracking of user requests;
Monitors queue regularly and responds with fix/solutions or dispenses tickets to the relevant 3rd party IT support or customer IT support center/resource;
Resolves 70% - 80% of all assigned tickets and coordinates escalation to the appropriate IT staff and/or vendor(s) for those requests which fall outside scope of assigned role;
Manages user accounts, shared resources, and group memberships;
May support multiple segments within the organization and builds on technical knowledge in those segments;
May provide access and connectivity support to external customers as needed;
Notifies leadership of any changes within site that may cause a change in volume, escalation, major outage, server issue, major move, and/or staffing issue;
Supports and maintains open, professional, and effective relationships with leadership, user community, and peers;
Is the onsite resource for other departments within IT and assists with team maintenance and deployment efforts, including occasional after-hours support and/or participation in the on-call support rotation;
Configures, deploys, upgrades, wipes, and re-purposes IT equipment to established procedures;
Maintains site IT hardware, software, and peripherals, including procurement, recycling, or destruction per departmental/company security requirements;
Maintains sensitive, proprietary, and classified information as required by company and government requirements;
Communicates and interacts effectively with peers, leadership, and end users, including maintaining respect for others and following company policies;
Provides daily operational support for all topics of messaging, directory services and application virtualization technologies, including system administration and mobility;
Assists with unclassified IT duties as time allows;
Performs other duties and assists other employees, as assigned by leadership.
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, Mathematics, Statistics, Business, Engineering, or management information systems is required;
At least five (5) years of industry accepted InformationTechnology (IT) experience is required;
Active DoD-issued Secret Security Clearance is required at start. Must have the ability to obtain and maintain a Top Secret clearance, with the ability to obtain SCI eligibility;
IAT Level II (CCNA Security or CSA+ or GICSP or GSEC or Security+CE or SSCP) certification is required at start;
Experience with Cisco Meraki solutions, including configuration, deployment, and troubleshooting of Meraki wireless, switches, and security appliances is required;
Ability to integrate Meraki solutions with existing network infrastructure is highly desired;
Proven hardware and software experience, including Microsoft Windows, Office 365, Adobe products, smartphones, printers, and out-of-the-box and proprietary software is required;
Networking experience, including wired and wireless troubleshooting and basic VPN connectivity issues is preferred;
Significant experience working in Linux and Windows operating systems is preferred;
Ability to organize and manage multiple priorities simultaneously in a deadline-driven, security centric environment is key in this role;
Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques;
Passionate for delivering excellence in customer service within a collaborative team environment.
About GBSI
Established in 1995, Global Business Solutions, Inc. offers customers a distinctive blend of informationtechnology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of informationtechnology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.
GBSI is an affirmative action/equal opportunity employer. All Qualified applicants will receive consideration for employment without regard for race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
This Contractor and subcontractor shall abide by the requirements of 41 CFR-60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.
Pay Transparency Nondiscrimination Provision:
GBSI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with GBSI's legal duty to furnish information.
Drug Free Workplace:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$32k-48k yearly est. 41d ago
Geographic Information System (GIS) Technician
Colorado Springs Utilities
Information technology specialist job in Colorado Springs, CO
Job Type: **Geospatial/GIS/Land Services** Pay Range **$29.74 to $35.69** Date First Posted **1/9/26** Applications are being accepted through: 1/19/26 _*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted._
**Geographic Information System (GIS) Technician**
As a **GIS Technician** , you'll work alongside our other GIS professionals, engineers, and business partners to perform GIS editing for utility data, provide paper and digital map documents to customers, and assist in coordinating utility infrastructure inspection activities. If you possess solid knowledge of GIS technologies, construction, utilities documents, terminology, and practices - and enjoy supporting others through GIS-related projects - we want to hear from you!
**What Else Will You be Doing?**
+ Editing electric utility spatial, attribute, and relationship data using ArcFM tools
+ Reading and interpreting diagrams, prints, specifications, AutoCAD drawings, and work scopes to digitize electric as-builts into the GIS environment
+ Reviewing and correcting data integrity errors related to the electric utility dataset
+ Assisting in preparing and maintaining project/construction reports, activity reports, and logs pertaining to GIS
+ Assisting in retrieval of infrastructure records for customers, and scanning and uploading electric documents into our enterprise document management system
+ Assisting in the development and implementation of new GIS editing, QC processes, support procedures, training of staff, and documentation
+ Identifying, implementing, and documenting opportunities for process improvements
**Who You Are**
+ Demonstrated experience using GIS technologies, preferably ArcGIS and the ArcFM extension
+ Possession of GIS certifications and/or a bachelor's degree in Geography or a closely related field is **_valued_** - or experience in lieu of a degree and/or certifications
+ Basic knowledge of electric construction standards and principles is **_valued_**
+ Ability to communicate GIS concepts and processes effectively to a variety of audiences
+ Familiarity with ESRI Roadmap and Customer Care and Billing (CC&B) is valued
+ Possession of a valid, unrestricted driver's license is **_required_** - this job requires operating Colorado Springs Utilities' vehicles as an essential job function
**Physical Requirements and Working Conditions**
Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.
**Our Commitment to Our Employees**
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
**Time Off** **to Recharge**
+ Vacation - Start with 13 days annually, increasing to 24 days with tenure
+ Personal Leave -3 days per year
+ Paid Holidays -12 paid holidays per year
+ Sick Leave - 12 days per year for personal or family health needs
+ Vacation Buy - Option to purchase up to 40 additional hours annually
**Health & Wellness - Benefits elected are effective the first of the following month**
+ Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
+ Zero Health: Access to hundreds of medical services at no cost
+ Dental & Vision: Two dental plans and one vision plan
+ Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
+ Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
+ Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
+ Health Savings Account (HSA): Available with HDHP
**Financial & Retirement Security**
+ Pension Plan: Colorado PERA provides retirement benefits and peace of mind
+ Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
+ Disability Coverage: Short-Term and Long-Term Disability insurance available
+ Life Insurance: Employer-paid coverage with optional supplemental plans
+ Long-Term Care Insurance: Available for purchase to support extended care needs
**Additional Support**
+ Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
+ Tuition Reimbursement: Up to $5,250 annually to support continued education
+ Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness
**_ATTENTION_** **_:_**
+ _All positions will be posted for a minimum of 5 calendar days._
+ _Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate._
+ _Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas._ **_All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa._**
**Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.** Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities' benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities' Affirmative Action Plan in accordance with VEVRAA and § 503.
**Accessibility Accommodations** . If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling ************. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.
**E-Verify and Right to Work Notice** . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: **************************************************************************** . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call **************. TDD for the hearing impaired is **************. In the Washington, D.C., area, please call ************, TDD ************ Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.
**Have a question?** If you have a question about a position or need assistance from a recruiter, email us at ********************* or call ************.
Job Type: Geospatial/GIS/Land Services
$29.7-35.7 hourly 7d ago
Information Technology Support Analyst I, II, or III
ANB Bank 4.2
Information technology specialist job in Colorado Springs, CO
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Ranges: $18.00 - $28.50 per hour
* InformationTechnology Support Analyst I - $18.00 - $21.00 per hour
* InformationTechnology Support Analyst II - $19.00 - $23.50 per hour
* InformationTechnology Support Analyst III - $23.00 - $28.50 per hour
* The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
* Minimum 4 Weeks of Paid Time Off (PTO)
* 11 Paid Holidays
* Medical, Dental, and Vision Insurance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
* Company provided Live, AD&D, and Disability Insurance with supplementation options
* 401(k) plan with discretionary company match and profit sharing
* Discretionary annual bonus and employee referral incentives
* Employee Assistance Program (EAP)
* Tuition Reimbursement Program
* Spanish Communication Assistant Program Incentive
* Employee Banking Products
Summary
* Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members.
Essential Duties and Responsibilities
* Excellent customer service and people skills.
* Ability to multitask and manage multiple priorities.
* Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner.
* Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner.
* Ability to document technical solutions in a clear, concise and accurate manner.
* Ability to work extended hours as required and overtime as required.
* Valid driver's license and ability to drive a licensed vehicle.
* Travel to branch locations as required.
* Ability to work on call duty 24x7 on rotating schedule with other staff.
* Handle incoming calls in a tiered call center manner.
* Address tickets from users.
* Decommission PCs and Printers.
* Image and prepare PCs for users.
* Physically move equipment as required.
* Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
* Delivers quality of service as defined by department standards.
* Maintains confidentiality as defined by department standards.
* Supports the company's Mission, Vision, and Values.
* Other duties may be assigned.
Education and/or Experience
IT Support Analyst I
* High School Diploma or equivalent preferred.
* 6+ months customer service experience preferred.
IT Support Analyst II
* 2+ years IT experience or equivalent education preferred.
* 2+ years of customer services experience preferred.
* Intermediate knowledge of computer troubleshooting required.
* Intermediate knowledge of network troubleshooting required.
IT Support Analyst III
* 5+ years IT experience or equivalent education preferred.
* 5+ years of customer services experience preferred.
* Advanced knowledge of computer troubleshooting required.
* Advanced knowledge of network troubleshooting required.
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure: 01/23/2026 (or until filled)
$23-28.5 hourly 23d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Colorado Springs, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 9d ago
Help Desk Technician
Colorado Springs Urological Associates
Information technology specialist job in Colorado Springs, CO
Full-time Description
The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues
Requirements
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Utilizes product information or solution database to research, analyze, and deliver solutions.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Documents incidents using help desk systems or tools.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
Fulfills all service level standards for response time and quality.
Record events and problems and their resolution in logs.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
Microsoft certifications preferred.
KNOWLEDGE | SKILLS | ABILITIES
Tech savvy with working knowledge of office automation products, databases and remote control.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills.
Customer-oriented with ability to remain calm in difficult situations.
Complies with HIPAA regulations for patient confidentiality.
Knowledge in healthcare systems operations such as EMR.
EDUCATION REQUIREMENTS
High school diploma or equivalent required. BS in Computer Science or relevant field preferred.
EXPERIENCE REQUIREMENTS
1 year Help Desk experience preferred. Windows experience preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight Frequency
1-25 lbs. Frequent from 34% to 66%
26-50 lbs. Occasionally from 2% to 33%
Pushing/Pulling Frequency
1-25 lbs. Seldom, up to 2%
100 + lbs. Seldom, up to 2%
Lifting - Height, Weight Frequency
Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2%
Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs. Seldom: up to 2%
$37k-60k yearly est. 60d+ ago
IT Field Technician I
Ent Credit Union 4.5
Information technology specialist job in Pueblo, CO
Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, here.
Job Description
IT Field Technicians, a subset of the InformationTechnology department, are responsible for supporting both Ent's employees and end-user IT equipment through on-site technical assistance. This includes promptly and effectively responding to customer requests and problems, either directly resolving issues or escalating them to the appropriate resources and monitoring their resolution. Additionally, IT Field Technicians support various projects, including Ent expansion, process improvement, and proactive equipment upgrades. The Tier 1 Field Support Technician plays a vital role in providing on-site technical support to our centers, ensuring the security and functionality of our IT systems. This position involves servicing centers, securing and hardening assets, diagnosing and repairing hardware and software issues, and collaborating with team members to deliver efficient and effective support services.
Essential Functions
Production Environment Support: Traveling to various centers to provide on-site technical support and hands-on assistance for all workstation-related issues, resolving break-fix requests, completing proactive monthly visits, troubleshooting hardware and software problems, and collaborating with team members to ensure efficient and effective support services.
Project Work: Support Ent's expansion and improvement through project related tasks directed by the IT Field Technician Project Lead, Project Management and IT Field Support Manager.
Asset Management: Complete regular audits resulting in accurate records for all end user IT equipment.
Knowledgebase Article Management: Review knowledgebase articles that Field Support utilizes and contact appropriate IT departments to update outdated articles.
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Qualifications
Minimum Formal Qualifications for this Position
High School Diploma/G.E.D. or equivalent.
1+ year(s) of experience in a technical service desk role. Required
1+ year(s) experience with financial institution software. preferred
Technical or Specialized Knowledge/Skills:
Knowledge of supporting roubleshooting workstation hardware and software.
Knowledge of IT infrastructure and networking equipment.
Ability to work independently and prioritize workload based on criticality.
Understanding of IT systems/data security as it relates to financial institutions or other industries that must comply with federal regulations.
Written, verbal, and listening communication skills to understand and convey technical requests or incidents to non-technical customers.
Proficiency with all Microsoft Office products.
Customer service skills and the ability to work in a team environment.
Certifications Required:
CompTIA A+ preferred
Valid driver's license and an acceptable driving record required
Environmental, Physical and Psychological Requirements
Standing - Constantly
Walking - Frequently
Sitting - Rarely
Lifting - Frequently (40 Lbs)
Carrying - Frequently (40 Lbs)
Pushing - Frequently (40 Lbs)
Pulling - Frequently (40 Lbs)
Climbing - Rarely
Balancing - Frequently
Stooping - Occasionally
Kneeling - Occasionally
Crouching - Occasionally
Crawling - Rarely
Reaching - Frequently
Handling - Frequently
Grasping - Frequently
Feeling - Frequently
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Constantly
Eye/Hand/Foot Coordination - Constantly
Temperature Extremes - Frequently
Wet and/or humidity - Frequently
Noises louder than normal speaking volume - Frequently
Temperature Changes - Frequently
Atmospheric Conditions - Frequently
Vibration - Frequently
Worksite Hazards (Tripping / Falling / Debris etc.) - Constantly
Fumes/Gases/Mists/Odors - Frequently
Heights - Constantly
Additional Information
The pay range for this position is: $25 to $27 per Hour (I11)
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for our corporate bonus program based on company performance.
Benefits Summary Sheet
At Ent Credit Union, we offer a comprehensive benefits package, including:
Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
401(k): 3% automatic contribution after three months, plus up to 6% matching.
Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
Volunteer Time Off: Paid time off to give back to the community.
Education Support: Up to $10,000 annually for higher education and assistance for certifications.
Exclusive Discounts: Significant savings on home, car, and personal loans.
For more information about our outstanding benefits, please visit our careers page at ********************
We anticipate this position to close on 1/15/2026. Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$25-27 hourly 8d ago
Deal Desk Specialist
Kpler
Information technology specialist job in Colorado Springs, CO
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests.Key responsibilities:
Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies.
Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed.
Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly.
Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure.
Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent.
Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process.
Cover for other regions (e.g. EMEA) when colleagues are absent.
You could be a good fit if you have/are…
Bachelor's Degree in Business, Finance, or related field
3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions
Strong understanding of sales processes, contract management
Fluent verbal and written communication in English
Experience in navigating CRM systems (i.e. Salesforce)
Attention to detail and a high level of accuracy
Team player with good interpersonal and communication skills
Ability to work collaboratively with cross-functional teams
Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations
Desired
Experience working with enterprise companies & government contracts
Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup)
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen We act decisively and with purpose, going the extra mile.
We build together We foster relationships and develop creative solutions to address market challenges.
We are here to help We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
By applying, I confirm that I have read and accept the Staff Privacy NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$37k-54k yearly est. Auto-Apply 36d ago
Information Technology
Vp 3.9
Information technology specialist job in Colorado Springs, CO
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$34k-66k yearly est. Auto-Apply 60d+ ago
Help Desk Analyst
Sanders Industries Holdings
Information technology specialist job in Colorado Springs, CO
Job Description
Bal Seal Engineering is seeking a Help Desk Analyst who provides world-class IT support to all Bal Seal employees and internal customers, delivering proactive and responsive technical assistance as needed. This role is responsible for troubleshooting hardware, software, and network issues, supporting end-user devices, and ensuring a positive customer service experience across the organization.
Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges.
Key Responsibilities
Troubleshoot and resolve software, hardware, and networking support tickets in a timely and professional manner.
Issue, manage, and support employer-issued mobile and computing devices, including smartphones, laptops, USB devices, and related peripherals.
Train employees on the proper use of IT systems and employer-issued devices.
Perform all IT-related tasks associated with employee onboarding and offboarding.
Maintain and update IT protocols, manuals, and other technical documentation.
Provide courteous, prompt, and effective responses to IT support requests.
Perform other related duties as assigned to support IT operations and business needs.
Education
High school diploma or equivalent required.
Microsoft certification preferred.
Experience
Minimum of 2 years of experience in PC hardware support and repair strongly preferred.
2 years of experience with Active Directory and Group Policy strongly preferred.
2 years of customer service experience preferred.
Experience with HelpStar or similar help desk ticketing systems preferred.
Knowledge, Skills & Abilities
Proficiency in PC hardware support, troubleshooting, and repair.
Strong experience managing and supporting multiple mobile device types.
Proficiency with Windows 11, Microsoft Office, Exchange, SharePoint, Active Directory, and Cisco products.
Strong analytical and problem-solving skills.
Excellent customer service and communication skills.
Self-motivated, well-organized, and service-oriented with the ability to work independently.
Physical Requirements
Frequent standing and walking; ability to sit for extended periods at a workstation.
Frequent bending, stooping, and squatting.
Frequent lifting and moving of 10-25 lbs.; occasional lifting of up to 35 lbs.
Frequent reaching with hands and arms to handle documents and equipment.
Ability to use a keyboard and mouse for extended periods and travel throughout the facility to support users as needed.
Work Environment
Typical manufacturing environment.
Noise levels range from quiet to moderate; hearing protection may be required in high-noise areas.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Benefits:
At Kamatics, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.
Kamatics is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer.
This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
$32k-45k yearly est. 4d ago
ITS Technician I - Computer Support Technician (Site Based)
Dcsdk12
Information technology specialist job in Castle Rock, CO
Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out.
REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only!
Job Posting Title:
ITS Technician I - Computer Support Technician (Site Based)
Job Description:
Provides technical assistance in the use of District technology for school administrative, instructional and support staff.
ESSENTIAL ENVIRONMENTAL DEMANDS:
Mostly clean and comfortable
ESSENTIAL PHYSICAL REQUIREMENTS:
● Occasional lifting five (5) to ten (10) pounds
● Frequent sitting
● Occasional bending, squatting, or standing
Position Specific Information (if Applicable):
Responsibilities:
Have an understanding of password systems, group access and user security: identity management, single sign-on, multi-factor authentication, etc.
Monitor, resolve and close electronic work request tickets
Performs other related duties as assigned or requested.
Evaluate, escalate and resolve computer hardware/software problems to determine cause of malfunctions, cost and feasibility of repair and prioritize work requests.
Use the District online ticketing system to create support cases, including all relevant fields and device information.
Maintain an up-to-date, Site-Based inventory of all devices using District device management systems.
Provide support to Site-Based staff relative to District standards, such as BYOD, device enrollment, user account creation, password resets, etc.
Participate in technical training and District CST meetings to maintain skill sets for position effectiveness.
Communicate site needs with the school technology team, plan installation of new hardware/software and upgrading existing technology, act as a liaison between the site and the IT department.
Work with ITS Regional Support Technicians to install specialized software on site equipment as well as evaluate any new hardware/software being considered for school use.
Research and consider new hardware/software requests for the site and escalate to the School Technology Team.
Certifications:
Valid Colorado Driver's License - Colorado Dept of Transportation
Education:
High School or Equivalent (Required)
Skills:
Excellent verbal and written communication skills, including over-the-shoulder coaching., General Office Equipment, Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions. Excellent interpersonal relations and oral and written communication skills. Ability to adapt and be flexible. Be a team player with the ability to meet the diverse needs of the school community. Basic computer and software skills. Is flexible. Has the ability to work cooperatively with supervisors and co-workers. Has the ability to perform responsibilities without the necessity of close supervision. Has the ability to communicate effectively with the school district community. Has the ability to meet attendance standards and work the hours necessary to perform the essential functions of the job. Maintains a generally positive attitude. Observes all District policies and procedures.
Position Type:
Regular
Primary Location:
Mountain Ridge Middle School
One Year Only (Yes or No):
No
Scheduled Hours Per Week:
40
FTE:
1.00
Approx Scheduled Days Per Year:
205 Work Days
* (260 days indicates a year-round position. Time off [or Off-Track Days] are then granted based on the position. Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as scheduled work days.)
Minimum Hire Rate:
$24.84 USD Hourly
Maximum Hire Rate:
$33.69 USD Hourly
Full Salary Range:
$24.84 USD - $42.54 USD Hourly
* All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE.
Benefits:
This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
Time Off Plans:
This position is eligible for paid sick and personal time.
This position will be open until filled, but will not be open past:
April 12, 2026
$24.8-42.5 hourly Auto-Apply 3d ago
Call Center Sup/TL
Systems Integration, Inc. 4.3
Information technology specialist job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
* Must be a US citizen and be able to obtain a public trust clearance.
* Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
* Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
* Excel at reading comprehension, understanding written communications in work related documents.
* Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* 2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
* Responsible for the development of direct reports through weekly coaching, and quality inspection.
* BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$27k-34k yearly est. 60d+ ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Colorado Springs, CO?
The average information technology specialist in Colorado Springs, CO earns between $52,000 and $99,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Colorado Springs, CO
$72,000
What are the biggest employers of Information Technology Specialists in Colorado Springs, CO?
The biggest employers of Information Technology Specialists in Colorado Springs, CO are: