Information Technology Specialist Jobs in Coronado, CA

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As Technical Support Specialist you will be responsible for providing technical support for Tactical Data Link (TDL) products developed by the US Navy. This includes performing systems installation and training at customer sites world-wide, as well as performing product verification testing as a member of the software development test team. Work will be performed at the Naval Information Warfare Systems Center (NIWC) San Diego, CA. Responsibilities Essential Functions/Job Duties: Provides customer technical support for TDL products including Data Link Test Tools (DLTT) and Link Monitoring and Management Tool (LMMT). Performs software installation and checkout, develops installation and checkout test plans and procedures. Develops training material and delivers customer training Analyzes customer reported trouble reports. Performs testing at US Navy labs to recreate customer issues. Supports software verification testing of TDL products. Performs test execution in US Navy labs, generates test status reports and submits trouble reports for software defects. Participates in project status meetings. Conducts technical reviews of product documentation including Software User Manuals, Software Version Descriptions and Quick Reference Guides. Equipment Used: Personal Computer (PC) based systems and test equipment JTIDS/MIDS Radio Terminals. Typical Working Conditions: General office environment Computer/Equipment lab Essential Physical Tasks: Ability to deliver equipment to field locations, including ability to lift 20 lbs. Ability to use a personal computer, keyboard and mouse on a consistent basis. Potential domestic and international travel by automobile, air, etc., less than 20% of the time. Written Communications: Generates required documents including training presentations, test plans, test procedures, status reports and software TRs. Operates standard computer based business tools including Microsoft Word, Excel and Powerpoint. Verbal Communications: Delivers technical training presentations to TCS customers Ability to communicate with customers to resolve complex technical issues. Qualifications Skills / Qualifications: Five (5) years experience as a technical support or test engineer working Tactical Data Link (TDL) related products and test tools to include: JTIDS/MIDS Link 16 terminals LMMT, DLTT, Command and Control Processor (C2P) Common Data Link Management System (CDLMS) Air Defense Systems Integrator (ADSI) Multiple Link System Test and Trianing Tool (MLST3) Joint Range Extension (JRE) Gateway In depth knowledge of Link 16 protocol, message standards, network design and itnerfaces including line of sight (JTIDS/MIDS terminals) and beyond line of sight (JREAP, S-TADIL J). Proficiency in computer network protoicols and interfaces inclding TCP/IP and Ethernet. Customer Interface Activities: Ability to effectively communicate with the Customer, Naval Information Warfare Center's staff, and peer contractor personnel. Project Management Tasks: Ability to manage and prioritize tasks to ensure optimum productivity. Work Schedule: 9/80 The ability to work non-standard work hours and schedules in support of project requirements. Minimum Education Requirements: High School diploma or GED Bachelors Degree desired in a relevant technical discipline. Required Certifications: Information Assurance Technical (IAT) Level 1 Pay Range: $76,000.00 to $104,000.00 DOE U.S. Citizenship is required Security Clearance: Secret Candidates must have an active clearance OR the ability to obtain a US Government security clearance, and will be subject to a US security background investigation (i.e. favorable background investigation / credit score). Additional eligibility requirements for access to various levels of classified information may also be required. An active security clearance is highly desirable. Tactical Engineering & Analysis, Inc. is an Equal Employment Opportunity/Minority/Female/Disability/Protected Veteran Employer

Job Details Camp Pendleton - Oceanside, CA Full TimeDescription Job purpose Support either the MOCTT or MISTC with technical support of all C2 system, server builds and networking issues. The Information Technology Specialist reports to and receives work direction derivatives from the Senior Network Engineer in coordination with the Program Manager (or Quantico Site Lead). Performs routine duties and related problem solving under general guidance, using own judgment and initiative. Duties and responsibilities Develop and document standardized installation, operation, integration, and sustainment procedures for C2 systems, computer operating systems, computer network and network infrastructure, and virtual machine (VMWare) configurations and architectures residing at the MOCTT. Assist with installing and maintaining computer technology, including desktops, laptops, video conferencing equipment, mobile devices, and more. Assist with software installations and upgrades and replace hardware according to the replacement schedules Support end-user requests for hardware, software, and network support and provide troubleshooting and solutions Install, configure, optimize, maintain and operate network servers, hubs, routers, and switches ensuring they comply with security policy, procedures, and technical requirements Provides support and services related to software, hardware, databases, web resources, networks and enterprise systems. Duties of an information technology specialist can include network management, software development and database administration. Develop and implement access control lists on routers, firewalls, and other network devices Manage accounts, network rights, and access to MOCTT systems and equipment Provide end user IT support for all MOCTT operating systems, peripherals, and applications Install, test, maintain, and upgrade network operating systems software and hardware Perform IT related customer support functions including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements Develop training materials and provide standardized instruction to the MISTC Equipment Instructors, Computer Network and Systems Engineers Maintain classrooms with latest versions of all programs of record (POR) including but not limited to; BFT/JBC-P, C2PC, CLC2S, TCPT, AFATDS and COC suite Maintain network infrastructure and be able to quickly troubleshoot and resolve network and server issues Information Assurance Apply cyber security procedures and safeguards Be able to produce and monitor site accreditation packages Conduct policy compliance Implement response actions to security incidents Qualifications Qualifications Security + required CCNA, Microsoft, or VMWare certificates desired Education Associates Degree in an IT discipline is preferred Years of Relative Work Experience: 2 years' experience in IT / Networking / Information Assurance Clearance: Secret

Background information: Innovative Defense Technologies (IDT), provider of automated software testing, data analysis, and cybersecurity solutions for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Corporate Helpdesk Technician to be based in our San Diego, CA office. Overview: IDT is seeking a Corporate Helpdesk Technician that will administer and maintain Windows based end user computing systems intended to support corporate IT infrastructure and services in the cloud, on premise, and remote IDT offices. Main responsibilities will focus on supporting the helpdesk, assisting other engineers in fine tuning the network, systems and corporate applications and support end user issues to. All applicants must be able to obtain/maintain an active U.S. Security Clearance. Responsibilities Include: * Day to day end user support and ensuring tickets are closed in a timely fashion. * Administer Microsoft 365 environment (email, compliance, SharePoint, etc.) * Image, deploy, troubleshoot, maintain end user workstations * Perform requirements analysis, translating business need into IT resource specifications * Developing internal and external documentation * Asset management and procurement * Provision end user workstations per corporate and end user needs * Patching and maintenance of end user workstations and corporate physical and virtual servers, storage, cloud instances, and infrastructure. * Contribute to improvement of administrative and operational processes * Perform administration and lifecycle management of hypervisors, automation and orchestration software, enterprise virtual Systems and networks utilizing multiple network management tools and applications * Ensuring that all systems are in compliance with industry standard IT security frameworks such as NIST Minimum Required Qualifications: * Bachelor's degree in Information Technology, Information Systems, Computer Science, or relevant field of Engineering * 3 years of experience in a relevant technology field required Required skills: * Experience with imaging end user workstations * Experience with enterprise domain/active directory environment * Experience with ticketing systems * Experience interfacing directly with end users and troubleshooting end user issues both in-person and remotely * Extensive experience with Operating Systems (Mainly Windows and some Linux) configuration and administration * Experience working within Microsoft 365 environments * Basic network experience - understanding IP and subnetting * Demonstrated ability to shift from one project to another in an agile work environment * Ability to communicate technical approaches and details within small project teams, including team interaction and presentations * Ability to travel approximately 10% to remote IDT offices around the US. * Experience with cloud environments, such as Amazon Web Services and Microsoft Azure * Contribute to research, implementation, and management of new hardware and software solutions organization-wide Preferred skills: * BeyondTrust Remote Support solution * Zendesk ticketing system * Networking protocol experience (802.11, TCP, UDP, ICMP) * VMWare, AWS, Azure, SEC+, A+ certifications or equivalent is a plus * Group Policy Management * Familiarity with IT Compliance frameworks (NIST, ISO, etc…) Competencies: * Ability to create and employ requirements and specifications during discovery phase of corporate solutions. * Desire to stay current with industry trends and best practices * Excellence in technical oral and written communication with peers and non-technical cohorts * Be capable of working independently, but thrive in a team environment * Solid analytical abilities, coupled with a strong sense of ownership, urgency and drive * Ability to work in a fast-paced environment while maintaining established service-level agreements (SLAs) * Excellent time management skills Pay Range*: $72,000 - $114,450 or $85,500 - $139,650 * Pursuant to California Senate Bill 1162, IDT is required to disclose the "pay scale" or "pay range" associated with a job posting. Notably, however, this amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. Click here for additional information about Senate Bill 1162. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. EEO Statement: IDT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other basis protected by federal, state, or local law.

The Marlin Alliance, Inc. is seeking a Computer Technical Representative / IT Specialist in Washington, DC. The candidate will provide information technology and administrative support to our Navy customer. Established in 2002, The Marlin Alliance, Inc. provides transformation consulting, professional services, and technical support to government, military, healthcare, telecommunications, and utility industry clients. Roles/Responsibilities Supporting the CTR s with revising, reviewing, and/or routing inputs to respond to the data calls in the form of impact statements, spreadsheet updates, and emails as it pertains to the Ordering system. Escalate necessary tickets and ensure CTR is aware of escalation. Act as point person for escalation issues to appropriate team to resolve. Familiarity with NET Support with respect to NET MACs, NET Buildouts, and Information Assurance processes Performing routine acquisition and risk related events and reports in the specified template or format assessing the data for acquisition implications with statutory and regulatory (or policy) requirements and program/project execution risks. Analyzing and providing recommendations for potential changes to existing acquisition related policy, guidance, and directives, including assessment of the impact on existing programs and projects Coordinating and monitoring of acquisition and program transition issues. Managing Commands services and infrastructure requirements Attention to detail and ability to learn the requirements for tracking the full life cycle of thousands of services (requirement gathering, ordering, funding, delivery coordination and invoicing). Accountable and prioritize tasks to meet Command deadlines for Task Order Management (New orders, Period of Performance extension, Rollovers, etc.) Responsible for Commands NMCI services tracking and maintaining accurate records, IT Ops Inventory. Providing instruction/Guidance to Command ACTRs. Coordinate special NMCI Activities (Seat Refresh, service ordering, service termination, etc.). Ability to understand IT procurement contracts and Gov t/vendor contract business rules Ability to understand the different roles of ACTR, CTR, and IT Approvers during the Order to Delivery (OTD) cycle. Effectively communicate with various Functional Areas, Vendors, Department Heads, Lead CTR and IT Operations Team, and ACTRs. Attend and/or facilitate required meetings. Ability to utilize various tools required for Service Ordering and Delivery. Ability to initiate and feedback for process improvements. Take ownership and drive initiatives to improve process and development of job responsibilities. Required Qualifications: High School Diploma or GED. Three or more years of experience as an Administrative Assistant. Working knowledge of Microsoft Office software suite (Access, Excel, Word, PowerPoint, and Outlook). Excellent workload management, interpersonal, oral and written communications, and proofreading and editing skills. An active Secret clearance or the ability to obtain one is required. Preferred Qualifications: Bachelor's degree. 5+ years of experience as an Executive Assistant in a C-Level setting. Navy experience. Work Environment and Mental/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Typical office environment with no unusual hazards. The noise level in the work environment is usually moderate. Constant sitting while using the computer terminal. Constant use of sight abilities while reviewing documents. Constant use of speech/hearing abilities for communication. Occasional reaching, stooping, kneeling, or crouching may be required. Occasional lifting, up to 20 pounds. A constant state of mental alertness. Frequent work under deadlines. Job Classification: Associate II $75,000 - $110,000 Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities .

Requirements Address IT-related helpdesk requests and reported issues from on-premise and off-site employees Configure and setup workstations, PCs, and accounts for new hires Manage and configure network applications and appliances including websites, anti-virus, email/spam. Provision, configure, administer and monitor servers, network services, and devices, including firewall management. Provision hardware equipment and manage software licenses Perform patch management/updates for servers and end user PCs Administer VOIP-based hosted unified communication/telecom system Manage system back-up and restore activities Contribute to strategic IT projects & initiatives related to scale-able infrastructure technology solutions, including deployment. Perform other related duties as required and assigned, including documentation and inventory. Why You Are The Perfect Fit: Required: Local Resident San Diego Experience One to three years of similar or related experience in an IT Help Desk, preferably in network engineering and/or administration at companies with work forces > 100 employees. Education (1) A college degree (non-technical discipline) or (2) multi-craft skills acquired through extensive on-the-job training or apprenticeship programs or (3) in-depth industry and job specific technical skills acquired through a combination of formal instruction and on-the-job training. Bachelor of Science in Network Engineering, Computer Engineering, and/or Information Technology is preferred. Will consider additional relevant experience, certification and skills in lieu of a formal degree program. Why We Are Your Perfect Fit: Benefits Include but not limited to: Medical, Dental, Vision, Life Insurance 401(K) Match Discretionary profit share Discretionary annual bonus Wellness Programs: Yoga and Massages Bi-Weekly engagements (coffee tastings, trivia, etc.… ) Community Involvement Professional Development Growth Days Vacation Days Floating Holidays Sick Days Parental leave What you can be a part of: Company Band Basketball Flag Football Volleyball DEIA groups Pay Range: *Range depends on geographic metro / zone, budget, and experience.* Salary Description $59,500- $70,000

HTA builds, maintains, and secures performance-driven organization infrastructures essential to running mission-critical applications and performs a variety of other technical services for the Federal Government customers. Responsibilities: Operate all aspects of Information Systems (IS), data availability, integrity, authentication, confidentiality, and non-repudiation. Implement and monitor security measures for communication systems and networks. Develop and execute Government approved security policies, plans, and procedures. implement data network security measures; operate Network Intrusion Detection and Forensics; handle IS security incidents. Operate Host Based Security System (HBSS), firewalls, Intrusion Prevention Systems, Intrusion Detection Systems, other points of presence security tools, Virtual Private Networks (VPNs), and related security operations. Support COOP/DR plans, and perform certification of IS and networks. Requirements Active Secret Security clearance High school diploma or General Equivalency Diploma (GED) Five (5) years of information technology (IT) experience required. Must have an (IAT) Level II certification.

About Us INFRACORE is growing and seeking an IT Specialist to join our elite team of IT professionals. Founded in 2003, INFRACORE delivers high-touch, end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic guidance for mid-sized, technology-driven companies. We foster an employee-centered culture by prioritizing collaboration, training, and professional development. Our core values-Integrity, Commitment, and Trust-guide everything we do. Key Responsibilities Support enterprise IT initiatives and critical business projects. Collaborate with front-line service staff to resolve escalated service desk issues and interface with clients. Administer back-end IT systems and take ownership of key infrastructure maintenance. Maintain client backup and monitoring systems under IT Manager/Director guidance: Perform scheduled maintenance, including hypervisor and cloud server updates (AWS, Azure). Conduct test restores, document issues, and ensure backup integrity. Configure system monitoring and alerts to preempt potential failures. Identify and resolve documentation gaps related to IT processes, configurations, and diagrams. Modify and enhance PowerShell scripts to improve automation and efficiency. Recommend and implement process improvements to streamline IT operations. Manage Active Directory users, groups, and GPOs. Administer at least two components of the Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive). Oversee a small ( Manage enterprise backup solutions (Veeam, Azure Backup), including job configuration, monitoring, troubleshooting, and test restores. Implement cybersecurity measures (MFA, SSL certificates, encryption, PKI). Mentor and train team members as needed. Required Qualifications High school diploma/GED or equivalent experience. 3+ years of enterprise IT experience troubleshooting diverse end-user issues. Proficiency in the Microsoft 365 ecosystem. Understanding of security risks (phishing, password hygiene, social engineering). Networking knowledge (DNS, TCP/IP, ARP, subnetting, Wi-Fi). Experience with enterprise IT ticketing systems. Familiarity with PC and Mac hardware. Knowledge of physical server infrastructure (RAID, redundant power, UPS). Ability to update network devices (switches, routers, firewalls). Basic PowerShell scripting (under 20 lines). Experience with Windows Server and core services (DFS, NPS, DHCP, DNS, File & Print). Preferred Qualifications Experience with Azure AD and MFA. Knowledge of Active Directory, including domain controllers and site configurations. Experience managing a small AWS/Azure cloud environment. Understanding of compliance frameworks (SOX, HIPAA, CCPA, ISO). Benefits & Perks Work-life balance & competitive salary Medical, dental, and vision insurance Employer-paid life & long-term disability insurance 401K matching PTO, sick leave, and holiday pay Professional development & certification reimbursement Employee-led technical training Cell phone reimbursement Employee Assistance Program Social events INFRACORE LLC is an equal-opportunity employer.

We are seeking an IT Specialist/Cyber Security Engineer for the MUOS Program for the US Space Force, which is contingent upon award of contract. The position will be based at the Space and Naval Warfare Systems Command (NAVWAR) facility in San Diego, CA. This very visible program will be in support of the Narrowband Satellite Systems Engineering and Support Services (NBSC) execution. This person will be responsible for, but not limited to, the following tasks on this program: • Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers. • Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems. • Review System and application logs and verify completion of scheduled jobs, including system backups. • Analyze network and server resource consumption and control user access. • Install and upgrade software and maintain software licenses. • Conduct network modeling, analysis, planning, and coordination between network and data communications hardware and software. In addition: Leading C4ISR information assurance activities. Obtaining IATOs, ATOs, IATTs, ATCs for DoD programs of record in Joint environments utilizing one or more of the following: DTSCAP, DIACAP, etc. Experience in performing system security network analysis on multiple networks (UNCLAS, SECRET, TS/SCI). Qualifications: An Active Secret Clearance is required. 10 (ten) years demonstrated experience. Education/Certifications: Bachelors Degree DAWIA III in Information Systems OR equivalent certification OR military experience. EEO Compliance: Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

CLASSIFICATION (FLSA): EXEMPT SUMMARY/OBJECTIVE The IT Support Specialist II serves as a point of contact for all technical issues and provides user support to all employees. It will also monitor IT requests, alerts, patching, network accounts, computer setups, with emphasis on NIST recommended cybersecurity best practices. The position will also be responsible for administering, troubleshooting, and resolving all issues with servers (VMs), networks, switches, ap's, mobile devices, hardware, workstation-based applications, printers, IP phones, and peripherals, and will require a deep and broad knowledge of servers, computer software, hardware, and network infrastructure, and a solid understanding of Windows OS' ESSENTIAL FUNCTIONS / DUTIES Administer and maintain network and system security via group policy, access controls in AD. Perform patching and updates on servers, endpoints, antivirus, operating systems, applications, and computing equipment on a regular basis. Creation of user accounts: Active Directory, permissions, access control list, with emphasis on cyber security access control list standards. Maintains MS365 and Azure/Entra, accounts, management of email filters, monitors Antivirus alerts. Setup, troubleshoot, repair, and test network, computer equipment, MDM mobile devices, and related IT networked devices, switches, access points, cabling under best cybersecurity practices. Administer and ensure network connectivity throughout the company's LAN/WAN infrastructure and is on par with technical and best practice NIST recommended cyber security considerations. Design and deploy networks; maintain network servers, VMs, file/application servers, firewall, VPN, and gateways under best NIST cybersecurity recommendations. Respond to customer inquiries (email, phone, remote, in-person, onsite) and assist in troubleshooting and resolving challenges with a friendly presence and helpful demeanor. Provide basic training for end-users, answer questions on how hardware, software, and processes work, i.e., mobile devices, software applications, printers, regarding cybersecurity best practices. Work alongside the IT Manager and IT Staff, make recommendations for future tech upgrades. Attends educational workshops, seminars, and conferences. Stays current in the latest IT trends, skillsets, and certifications. Maintains all associated IT systems, IP phones, devices, network, software, hardware, and tools required for the job. KNOWLEDGE / SKILLS Solid experience with Microsoft Operating Systems Win 10/11, Active Directory, GPOs, DNS, DHCP, Security, MS Server Editions including Hyper-V Excellent Admin hybrid experience in MS365, Exchange/Azure-Entra/Intune administration highly desired. Experience in WAN/LAN, WLAN, VPN, Anti-Virus/malware endpoint applications or similar. Administration of firewall technology and switching. Experience with network, server, computer monitoring software. Experience with email-filtering, cybersecurity best practices. Experience with iSCSI SAN-NAS, Windows PowerShell experience a plus Knowledge of NIST 800-171/CMMC 2.0 a plus. COMPETENCIES Must have excellent communication proficiency verbal/written. Work well alongside IT team members as well with all company employees. Time-management skills and ability to prioritize. Establish reasonable, and attainable deadlines for resolution of IT issues. Ability to take ownership of tasks assigned and follow through from start to completion. Leadership orientated. Flexibility (Job duties & schedule). SUPERVISORY RESPONSIBILTY The IT Support Specialist II has no supervisory responsibilities. PHYSICAL DEMANDS The position is active and requires standing, walking, sitting, bending, kneeling, stooping, crawling, climbing, and crouching. Along with such movements, employee should have the ability to lift minimum 50 pounds. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. POSITION TYPE / HOURS OF WORK This is a full-time position, 40 hours per week. Schedule is Monday- Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime and weekend work may be required based on production or project needs. REQUIRED EDUCATION AND EXPERIENCE High school diploma, GED equivalent, or greater educational diploma in related technology field. Must have a minimum of 4-5 years or more experience and a working understanding of Windows Server, network technologies, and computers. (MS Certification, AZ Certification, Hyper-V, Cisco preferred) Network technologies, and computers. (Cisco, N+, Sec+ or newer MS Certification preferred) Real-world experience with MS365/Azure-Entra/Intune administration Real-world experience with MS Server - AD, DNS, DHCP administration Must be able to speak and understand English. Bi-lingual a plus. WORK AUTHORIZATION CLEARANCE For E-verify and contract security purposes (including ship access lists, and CUI handling), all employees MUST present a valid export document. Acceptable documents are U.S. Birth Certificate, Certificate of Naturalization, Passport, or Passport Card. OTHER Please consider that duties, responsibilities, and all other points specified in this description can change at any time with or without notice.

Position Overview COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The IT Specialist must be a self-starter who can perform the day-to-day IT department responsibilities while ensuring compliance with cyber security guidelines and industry best practices. The IT Specialist must have exceptional attention to detail, as well as organization and time management skills to balance and prioritize work. SUPERVISORY RESPONSIBILITIES: None. ESSENTIAL DUTIES & RESPONSIBILITIES: Provision, install, operate, and maintain hardware, software, and related infrastructure. Monitor and verify the integrity and availability of all hardware, server resources, systems, and key processes. Maintain hardware inventory and software library licenses. Follow department procedures and establish new procedures as needed. Provide reports and analytics to management. Assist employees with IT hardware, software, and configuration issues. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: Excellent verbal and written communication skills. Attention to detail and effective problem-solving skills. Ability to work with project teams to define, analyze, and meet customer needs. Knowledge of Microsoft Technologies, Networking, Desktop Support and Security. Certifications with any of the above technologies are a plus. Proficient in Microsoft Office 365. Experience working in a focused, dynamic, fast-paced team environment with accountable deadlines. Automation experience. (Zapier/Integromat/Google Script) Knowledge of communication systems, TCP/IP (LAN/WAN/WIRELESS) network architecture, network topology and protocols, and interfaces. EDUCATION & EXPERIENCE Bachelor's degree in IT (preferred) or related field. 2+ years of experience working in an IT department. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Prolonged periods of standing or sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description We are seeking an experienced IT Logistics Specialist to develop and implement logistics plans to support the acquisition, storage, distribution, management and disposal of IT assets. The ideal candidate will have a strong understanding of logistics processes, excellent organizational and communication skills, and the ability to take initiative and work independently. You will be required to provide excellent customer service by communicating requirements and processes in a clear and concise manner. In addition to the responsibilities above you may be required to contribute to projects as a technical resource. What you'll get to do: Hardware Asset Management: Maintain records of all incoming and outgoing shipments, coordinate with Shipping and Receiving, to send and receive shipments of IT assets, and provide necessary documentation to Procurement to close out open orders. Manage, maintain and audit the IT inventory, including computers, mobile devices, and peripherals. Receive and process returned IT assets, ensuring they are appropriately retired or redeployed. Computer Updates, Repairs and Maintenance: Diagnose and repair IT assets and coordinate with external vendors for repairs or replacements when necessary. Install and update operating systems, software, and security patches on IT assets in preparation for redeployment. Software Asset Management: Assist in software user management identifying over or underutilization of licenses and ensuring compliance with licensing agreements. Track licenses and assist in the renewal of software contracts as needed. Mobile Device Management: Configure and deploy mobile devices to employees, ensuring they meet company standards and assist with troubleshooting and resolving issues. Manage mobile device inventory and track usage. Documentation and Reporting: Generate reports on inventory levels, asset utilization, and other relevant metrics. Assist in budgeting exercises by providing forecasts and other reporting to finance and various stakeholders for the accurate depreciation and retirement of IT assets. User Support: Manage the logistics ticket queue, work directly with users to determine IT asset needs, gain approvals and kickoff the procurement process. Offer guidance on best practices for using and maintaining IT assets and develop self-service resources to help users resolve common issues independently. Qualifications Who you are: Associate's degree in Information Technology, Logistics, or a related field, or equivalent experience. 2+ years of experience in IT asset management, logistics, or a related role. Strong understanding of IT inventory management and asset tracking processes. Experience with computer repairs and maintenance, software installation, and updates. Knowledge of software licensing and compliance. Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively with cross-functional teams. Ability to lift and move computer equipment as needed. Working Conditions: On-site work environment with occasional remote work as needed. May require occasional after-hours or weekend work for critical tasks or project deadlines. Ability to lift and move computer equipment and other IT assets. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $30.00/hr - $38.00/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

TITLE: Information Systems Specialist TYPE: CONTRACT (temp to hire) WORK SCHEDULE: Monday to Friday Onsite TRAVEL: None HOURLY PAY RATE: $30-$38 INDUSTRY: GOVERNMENT / PUBLIC SECTOR The information Systems Specialist will be responsible for the support functions for personal computers, peripherals, software, and enterprise applications to include administration, set up, installation, upgrades, troubleshooting, maintenance, and repairs. The primary focus of this position is to provide high quality customer service through technology delivery and maintenance. The candidate selected for this position will be expected to work in-person in the San Diego office. *Depending on the experience of the candidate, this position will be filled at the I/II/ III level.* Overview of the Information Technology Division The Information Technology team is comprised of thirteen system specialists, network, cloud, and system administrators supporting over 400 employees at multiple San Diego locations. The division is responsible for all IT end-user services, such as application and desktop support, maintenance of enterprise applications, data center and cloud storage systems, as well as network management including Local Area Network (LAN), Wide Area Network (WAN), and Metropolitan Area Network (MAN). The division supports all aspects of Microsoft Office 365 including application support, user management, data management, and Azure cloud storage. Job Responsibilities Provide highly responsive hardware and software support services for computer users; ensure problems are managed and resolved in a timely, professional manner; follow up with users to ensure satisfaction. Install, configure, test, maintain, upgrade, and troubleshoot workstation computers and peripheral devices; maintain server operating systems and services and ensure network interfaces and connections between system components. Provide software support by completing software installations and assist users of various levels of computer sophistication in the operation of a wide variety of new and existing software. Establish and maintain a variety of user accounts, user-related network resources, and security access protocols and systems. Perform routine research, analysis, and problem diagnosis, consult with internal and external technical staff when required, and repair or replace equipment as necessary. Complete basic or non-routine repairs at user locations or in a workshop; ensure more complex repairs are accomplished by vendors or outside contractors. Provide highly responsive hardware and software support services for computer users; ensure problems are managed and resolved in a timely, professional manner; follow up with users to ensure satisfaction. Install, configure, test, maintain, upgrade, and troubleshoot workstation computers and peripheral devices; maintain server operating systems and services and ensure network interfaces and connections between system components. Complete software installations and assist users of various levels of computer sophistication in the operation of a wide variety of new and existing software. Establish and maintain a variety of user accounts, user-related network resources, and security access protocols and systems. Perform routine research, analysis, and problem diagnosis, consult with internal and external technical staff when required, and repair or replace equipment as necessary. Complete basic or non-routine repairs at user locations or in a workshop; ensure more complex repairs are accomplished by vendors or outside contractors. Take obsolete equipment out of service and record asset disposal using established systems. Serve as backup for other Information Systems staff members in a mutually supportive team environment and respond to system failure and maintenance emergencies. Provide on-call, after-hours support to respond to system and network issues and alerts and perform equipment maintenance. Typical Qualifications A high school diploma supplemented by two years of college coursework or training programs in computer information systems, data processing principles, computer operations, and operating software programs, or a related field. A Bachelor's degree is desirable. Minimum of one to three years of increasingly responsible experience providing hardware and software support services for computer users. Training and/or certification a plus. Experience providing desktop, server, network, and enterprise application support services for an integrated information system environment. Demonstrated expertise with the installation, configuration, testing, maintenance, upgrading, and troubleshooting of computer systems, peripheral devices, and network operations. Demonstrated knowledge of and experience working with Windows and mac OS systems. Experience assisting employees of varying levels of computer expertise; ability to clearly and concisely communicate technical information to staff of all levels of technical sophistication. Ability to diagnose and repair problems with computers, peripheral devices, and network-related equipment. Demonstrated knowledge of and experience with workstation peripherals, switches, routers, 1000BaseT Ethernet, and PC hardware. Experience compiling and maintaining records, logs, databases, and inventories of computer service-related information and equipment Demonstrated ability to lift and move workstations, monitors, and peripherals; ability to use hand tools; ability to crawl beneath desks and tables. Ability to think logically and analyze technical information, including written manuals, computer/ equipment mechanisms and parts. Ability to work independently and adhere to prescribed routines and procedures. Demonstrated ability to complete concurrent assignments in an efficient and responsive manner. Demonstrated ability to work cooperatively as a member of a service-oriented team; capacity to establish, maintain and foster cooperative working relationships with those contacted in the course of work. Demonstrated ability to perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking; the final candidate can anticipate a pre-employment physical. The candidate selected for this position must successfully pass a pre-employment criminal background investigation; periodic re-checking of criminal background will be a condition of employment. Job Types: Full-time, Part-time Pay: $30.30 - $38.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Evening shift Night shift Education: Bachelor's (Preferred) Experience: software support services: 3 years (Required) troubleshoot workstation computers: 4 years (Required) software installations: 3 years (Required) problem diagnosis: 3 years (Required) Provide on-call Support: 3 years (Required) Ability to Commute: San Diego, CA 92101 (Preferred) Work Location: In person

The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user. Specific Job Duties Include: Answer incoming Help Desk calls and emails Create tickets and collect basic client information such as: Company information User Issue Whos effected Perform basic Help Desk troubleshooting Password resets Add/Remove O365 licenses Fix broken mapped network drives Add/remove PC user (Local/Domain) Install updates Add printers (Local and Networked) Install client-side software Troubleshoot client-side network connections Setup email on mobile devices Act as HelpDesk Tier 1 escalation Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less) Restore files Review application issues Identify and address network outages Troubleshoot group policies Troubleshooting site-to-site and point-to-site VPN issues Address network connectivity issues Review server space issues Requirements: 1-3 years of experience in Help Desk or IT support position High School diploma or GED equivalent Strong networking knowledge Ability to problem solve and troubleshoot Familiar with Windows Server Excellent verbal and written communication skills Detail-oriented and organized Ability to multitask and excellent time management skills Work as a proactive team member in an office setting Fast-paced learner with 1-2 week training period Working knowledge of Microsoft O365 email and office Working knowledge of Microsoft Windows

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. Must be located in or near Carlsbad, CA The Target Pay Range for this position is $21.50 Hourly. At Mars, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Technical Support Specialist is responsible for remote troubleshooting of digital radiography hardware, and related software for Sound's veterinary customers. This individual has a general understanding of DR, CR, Ultrasound and laser functionality. This individual possesses strong troubleshooting skills, can vet knowns and unknowns by asking simple to complex questions, and is calculated and methodical when problem solving. This position requires logical and careful dissection of problem descriptions and can walk customers through troubleshooting steps while connected remotely or blind (not connected). In addition, this individual functions well in a fast paced environment with good case management and call management skills. Essential Duties and Responsibilities Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques Able to document steps to reproduce accurately Utilize strong customer and technical support skills supporting Sound products and services to veterinary medical professionals Troubleshoot and solve simple to highly complex hardware and software issues- methodical troubleshooting approach with attention to detail Uses CRM to document and track progress on customer issues Accurately documents troubleshooting steps, during the call, in customer tickets using CRM Thorough and detailed case management skills- clear, concise note taking Manages multiple customer tickets without sacrificing accuracy or quality of service Operating system and application installation/configuration- high level understanding of product functionality Perform and facilitate the return of items under warranty with third party vendors (RMA's), coordinate maintenance repairs, and loaner service orders Thorough and detailed issue tracking in customer relationship management software Strong call control technique without sacrificing customer service Provide Sound customers with product and service information- required to learn and understand wide range of products related to Equine and Small Animal services Excellent communication skills and ability to successfully control upset customers Work closely with other departments when problem solving Highly customer focused with a strong desire to deliver an excellent support experience during every interaction Team player that will add value through very high quality and dedication to support team Other duties as assigned. Education and Experience A bachelor's or associate's degree in a technical field preferred or equivalent experience Technical certifications a plus (MCSE, MCP, or A+ and/or equivalent work experience) 2 years troubleshooting software and hardware Knowledge, Skills and Abilities Strong PC skills and knowledge of MS applications (Outlook, Excel, Word, PPT) General knowledge of Microsoft Windows 7, Windows 8 and Windows 10 General or working knowledge in three or more of the following areas is strongly preferred: MS SQL Server, Remote Desktop, PACS, TCP/IP, and DICOM. Previous experience with customer facing ticketing systems (e.g. MS CRM, SalesForce, ServiceNOW) Previous experience in medical imaging is a plus; either film or digital radiography Excellent written and oral communication skills Must be extremely detail oriented, organized, and professional Typing skills: 40+ WPM Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

We are seeking a highly skilled and experienced IT Administrator II to join our team. This role requires a well-rounded individual with strong technical expertise in Azure, Office 365, Intune, SharePoint, Exchange Servers, and Networking. The ideal candidate will be responsible for provisioning workstations, managing enterprise applications, supporting end-users, and providing technical reporting to management. This position requires a proactive individual with excellent communication skills and a strong ability to work in a steady-paced IT environment. This position requires the individual to be onsite 4/5 days, located in San Diego, CA. Key Responsibilities: Systems Administration & Support: • Provision, configure, and maintain Windows workstations, ensuring security and compliance. • Manage and support Azure AD, Office 365, Intune, SharePoint, and Exchange Online environments. • Perform software installations, updates, and patch management across IT infrastructure. • Provide Tier 2/3 support for hardware, software, and network-related issues. • Monitor system health, troubleshoot issues, and implement corrective measures. • Perform system backups, disaster recovery planning, and data security enforcement. Cloud & Enterprise Applications: • Administer and optimize Microsoft Azure AD, Intune, and Conditional Access policies. • Manage email security, retention policies, spam filtering, and email archiving within Exchange Online. • Configure, deploy, and maintain SharePoint Online sites, permissions, and workflows. • Manage software licensing and compliance for enterprise applications. End-User & Executive Support: • Provide technical support to end-users, resolving issues efficiently while maintaining a high level of professionalism. • Train users on IT security policies, new applications, and best practices. • Support remote users, including VPN setup, mobile device management (MDM), and cloud applications. • Document IT processes, standard operating procedures, and troubleshooting guides. Networking & Security: • Maintain and troubleshoot network infrastructure • Monitor network performance and resolve connectivity issues. • Work alongside security teams to enforce security policies, monitor threats, and implement best practices. Reporting & Management Communication: • Generate and present reports on IT performance, security compliance, and system health. • Collaborate with management to assess IT needs, propose upgrades, and optimize technology workflows. • Act as a liaison between IT and other business units to ensure smooth technology operations. Required Qualifications: • 5+ years of IT administration experience in a corporate or enterprise environment. • Strong knowledge of Azure AD, Intune, SharePoint, and Exchange Online. • Experience with Windows Servers, Active Directory, and Group Policy management. • Understanding of networking fundamentals, including firewalls, DNS, DHCP, VLANs, and VPNs. • Ability to diagnose and resolve hardware, software, and connectivity issues. • Experience supporting remote users, cloud environments, and MDM solutions. • Excellent verbal and written communication skills, with the ability to present technical reports to management. Preferred Qualifications: • Certifications such as Microsoft 365 Certified: Modern Desktop Administrator, Azure Administrator Associate, CCNA, Security, or Microsoft Certified: Entra ID Administrator Associate. • Microsoft Certified: Intune Administrator Associate for expertise in endpoint management and compliance policies. • Microsoft Certified: Identity and Access Administrator Associate for Entra ID (Azure AD), SSO, and authentication policies. • Microsoft Certified: Security, Compliance, and Identity Fundamentals for cloud security best practices. • Experience with PowerApps and PowerBI administration • Experience with PowerShell or similar scripting languages • Experience with PKI, Certificate management and CACs • Experience with virtualization and containerization technologies (Hyper-V / VMWare / Docker / Kubernetes) Salary Range: $85,000-$100,000 per year* Job Type: Full-Time Salary/Exempt Highbury Defense Group is an Equal Opportunity Employer/Veterans/Disabled. PAY TRANSPARENCY NONDISCRIMINATION - PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). *The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.

Ranked Top Workplaces in San Diego in 2021, we live and work by our core values of integrity, collaboration, innovation, respect, and service. Corelation cares about each employee, which is exemplified through its competitive pay and outstanding benefits package. Corelation has a generous 401K retirement plan, an extensive paid time off policy, and one of the best company cultures out there! When you join the Corelation Team, you are embarking on a journey of professional and personal development. What We Are Looking For Maintains computing environment by identifying and addressing any computer or network related issues. Technician's focus will be addressing internal help desk tickets and learning the roles and responsibilities of working in both an IT environment and team. Technician will be responsible for new hires setup and configuration Requirements Address IT-related helpdesk requests and reported issues from on-premise and off-site employees Configure and setup workstations, PCs, and accounts for new hires Manage and configure network applications and appliances including websites, anti-virus, email/spam. Provision, configure, administer and monitor servers, network services, and devices, including firewall management. Provision hardware equipment and manage software licenses Perform patch management/updates for servers and end user PCs Administer VOIP-based hosted unified communication/telecom system Manage system back-up and restore activities Contribute to strategic IT projects & initiatives related to scale-able infrastructure technology solutions, including deployment. Perform other related duties as required and assigned, including documentation and inventory. Why You Are The Perfect Fit: Required: Local Resident San Diego Experience One to three years of similar or related experience in an IT Help Desk, preferably in network engineering and/or administration at companies with work forces > 100 employees. Education (1) A college degree (non-technical discipline) or (2) multi-craft skills acquired through extensive on-the-job training or apprenticeship programs or (3) in-depth industry and job specific technical skills acquired through a combination of formal instruction and on-the-job training. Bachelor of Science in Network Engineering, Computer Engineering, and/or Information Technology is preferred. Will consider additional relevant experience, certification and skills in lieu of a formal degree program. Why We Are Your Perfect Fit: Benefits Include but not limited to: Medical, Dental, Vision, Life Insurance 401(K) Match Discretionary profit share Discretionary annual bonus Wellness Programs: Yoga and Massages Bi-Weekly engagements (coffee tastings, trivia, etc.… ) Community Involvement Professional Development Growth Days Vacation Days Floating Holidays Sick Days Parental leave What you can be a part of: Company Band Basketball Flag Football Volleyball DEIA groups Pay Range: *Range depends on geographic metro / zone, budget, and experience.* Salary Description $59,500- $70,000

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **Must be located in or near Carlsbad, CA** **The Target Pay Range for this position is $21.50 Hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Technical Support Specialist is responsible for remote troubleshooting of digital radiography hardware, and related software for Sound's veterinary customers. This individual has a general understanding of DR, CR, Ultrasound and laser functionality. This individual possesses strong troubleshooting skills, can vet knowns and unknowns by asking simple to complex questions, and is calculated and methodical when problem solving. This position requires logical and careful dissection of problem descriptions and can walk customers through troubleshooting steps while connected remotely or blind (not connected). In addition, this individual functions well in a fast paced environment with good case management and call management skills. **Essential Duties and Responsibilities** + Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques + Able to document steps to reproduce accurately + Utilize strong customer and technical support skills supporting Sound products and services to veterinary medical professionals + Troubleshoot and solve simple to highly complex hardware and software issues- methodical troubleshooting approach with attention to detail + Uses CRM to document and track progress on customer issues + Accurately documents troubleshooting steps, during the call, in customer tickets using CRM + Thorough and detailed case management skills- clear, concise note taking + Manages multiple customer tickets without sacrificing accuracy or quality of service + Operating system and application installation/configuration- high level understanding of product functionality + Perform and facilitate the return of items under warranty with third party vendors (RMA's), coordinate maintenance repairs, and loaner service orders + Thorough and detailed issue tracking in customer relationship management software + Strong call control technique without sacrificing customer service + Provide Sound customers with product and service information- required to learn and understand wide range of products related to Equine and Small Animal services + Excellent communication skills and ability to successfully control upset customers + Work closely with other departments when problem solving + Highly customer focused with a strong desire to deliver an excellent support experience during every interaction + Team player that will add value through very high quality and dedication to support team + Other duties as assigned. **Education and Experience** + A bachelor's or associate's degree in a technical field preferred or equivalent experience + Technical certifications a plus (MCSE, MCP, or A+ and/or equivalent work experience) + 2 years troubleshooting software and hardware **Knowledge, Skills and Abilities** + Strong PC skills and knowledge of MS applications (Outlook, Excel, Word, PPT) + General knowledge of Microsoft Windows 7, Windows 8 and Windows 10 + General or working knowledge in three or more of the following areas is strongly preferred: MS SQL Server, Remote Desktop, PACS, TCP/IP, and DICOM. + Previous experience with customer facing ticketing systems (e.g. MS CRM, SalesForce, ServiceNOW) + Previous experience in medical imaging is a plus; either film or digital radiography + Excellent written and oral communication skills + Must be extremely detail oriented, organized, and professional + Typing skills: 40+ WPM **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. _Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._ + All Full-time associates are eligible for the following benefits and more: + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

We are seeking a highly skilled and experienced IT Administrator II to join our team. This role requires a well-rounded individual with strong technical expertise in Azure, Office 365, Intune, SharePoint, Exchange Servers, and Networking. The ideal candidate will be responsible for provisioning workstations, managing enterprise applications, supporting end-users, and providing technical reporting to management. This position requires a proactive individual with excellent communication skills and a strong ability to work in a steady-paced IT environment. This position requires the individual to be onsite 4/5 days, located in San Diego, CA. Key Responsibilities: Systems Administration & Support: * Provision, configure, and maintain Windows workstations, ensuring security and compliance. * Manage and support Azure AD, Office 365, Intune, SharePoint, and Exchange Online environments. * Perform software installations, updates, and patch management across IT infrastructure. * Provide Tier 2/3 support for hardware, software, and network-related issues. * Monitor system health, troubleshoot issues, and implement corrective measures. * Perform system backups, disaster recovery planning, and data security enforcement. Cloud & Enterprise Applications: * Administer and optimize Microsoft Azure AD, Intune, and Conditional Access policies. * Manage email security, retention policies, spam filtering, and email archiving within Exchange Online. * Configure, deploy, and maintain SharePoint Online sites, permissions, and workflows. * Manage software licensing and compliance for enterprise applications. End-User & Executive Support: * Provide technical support to end-users, resolving issues efficiently while maintaining a high level of professionalism. * Train users on IT security policies, new applications, and best practices. * Support remote users, including VPN setup, mobile device management (MDM), and cloud applications. * Document IT processes, standard operating procedures, and troubleshooting guides. Networking & Security: * Maintain and troubleshoot network infrastructure * Monitor network performance and resolve connectivity issues. * Work alongside security teams to enforce security policies, monitor threats, and implement best practices. Reporting & Management Communication: * Generate and present reports on IT performance, security compliance, and system health. * Collaborate with management to assess IT needs, propose upgrades, and optimize technology workflows. * Act as a liaison between IT and other business units to ensure smooth technology operations. Required Qualifications: * 5+ years of IT administration experience in a corporate or enterprise environment. * Strong knowledge of Azure AD, Intune, SharePoint, and Exchange Online. * Experience with Windows Servers, Active Directory, and Group Policy management. * Understanding of networking fundamentals, including firewalls, DNS, DHCP, VLANs, and VPNs. * Ability to diagnose and resolve hardware, software, and connectivity issues. * Experience supporting remote users, cloud environments, and MDM solutions. * Excellent verbal and written communication skills, with the ability to present technical reports to management. Preferred Qualifications: * Certifications such as Microsoft 365 Certified: Modern Desktop Administrator, Azure Administrator Associate, CCNA, Security, or Microsoft Certified: Entra ID Administrator Associate. * Microsoft Certified: Intune Administrator Associate for expertise in endpoint management and compliance policies. * Microsoft Certified: Identity and Access Administrator Associate for Entra ID (Azure AD), SSO, and authentication policies. * Microsoft Certified: Security, Compliance, and Identity Fundamentals for cloud security best practices. * Experience with PowerApps and PowerBI administration * Experience with PowerShell or similar scripting languages * Experience with PKI, Certificate management and CACs * Experience with virtualization and containerization technologies (Hyper-V / VMWare / Docker / Kubernetes) Salary Range: * $85,000-$100,000 per year* Job Type: * Full-Time Salary/Exempt Highbury Defense Group is an Equal Opportunity Employer/Veterans/Disabled. PAY TRANSPARENCY NONDISCRIMINATION - PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). * The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.