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Information technology specialist jobs in Dothan, AL - 46 jobs

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  • Complex IT Support Specialist

    Wayne Farms 4.4company rating

    Information technology specialist job in Dothan, AL

    PRIMARY FUNCTION: The Complex IT Support Specialist is a hands-on role focusing on assigned location's computer and network system operations to ensure optimal functioning and for the assigned area on the implementation and rollout of IT related projects. This role manages end user help requests for software and hardware computer issues. RESPONSIBILITIES AND TASKS: Lead the technology related efforts for assigned location to ensure implementation and rollout of IT projects, updates, etc. are completed uniformly, providing guidance when needed to Technology Specialists Evaluate documented resolutions for assigned locations to determine if there are trends, develop solutions to prevent reoccurring problems and communicate management concerning emerging incident trends Coordinate activities with corporate help desk, network services, and other related IT groups to ensure appropriate group is engaged from projects, issues, etc. Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications Prioritize and schedule end user help requests escalating to appropriate personnel when needed Gather documentation, compile and provide updates, statuses and completions to appropriate personnel Provide regular feedback on successes and opportunities for improvement to appropriate leader for Technology Resource Specialists in assigned locations Follow and ensure others comply with all safety guidelines, establishing and managing safety policies and procedures Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: This is an Individual Contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: High School diploma or equivalent Preferred Certifications: MCP- MCSE, CompTIA A+ EXPERIENCE AND SKILLS: Minimum five (5) years IT field experience in a team-based environment Strong customer focus with the ability to communicate, both verbal and written, with all levels of the organization and external customer in a timely and professional manner Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail Must possess a strong customer-centric attitude and high energy level SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to work non-standard shifts (Holidays, weekend and/or extended) as required per business need Ability to travel to assigned locations as needed Ability to lift computer hardware such as desktop computers or servers up to 40 lbs as needed We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $35k-64k yearly est. Auto-Apply 60d+ ago
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  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Dothan, AL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-42k yearly est. 23d ago
  • Help Desk Technician

    Ave Maria University 4.3company rating

    Information technology specialist job in Marianna, FL

    PRIMARY PURPOSE: Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Skills: * Commitment to providing exceptional customer experience and support. * Excellent Organization and Communication skills, both verbally and written. * Ability to work independently. * Innovative, Team-Oriented problem solver. * Ability to sustain a high level or productivity. * Ability to manage multiple competing priorities. * Ability to work effectively in a fast-paced environment. * Familiar with help desk concepts, practices, and procedures. Technical Skills: * Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10) * Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc). * Knowledge of standard hardware and software systems in enterprise environment. * Familiar with networking concepts. * Experience troubleshooting application-related problems. Knowledge of the following software applications is a plus: * Mac OS Support * PowerShell and scripting * Windows Deployment Services Essential Duties and Responsibilities: * Provide superior customer service to end users on a variety of technology issues - 40% * Responsible for tracking and monitoring open issues to meet service level standards - 30% * Assist with the creation, maintenance, and management of process documentation - 15% * Various Projects, Training, and other tasks as assigned - 15% EDUCATION: What is the minimum level needed? 2 years of college experience EXPERIENCE: Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service. CERTIFICATION: N/A KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs) Exceptional time management and organization skills Strong oral and written communication skills Ability to work independently, collaboratively, and under supervision. Willingness to serve, and build relationships with the troupe Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail. Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience. Must support the University's Catholic mission. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work. Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate. The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.
    $32k-41k yearly est. 50d ago
  • Helpdesk Support

    Precision Resources 4.4company rating

    Information technology specialist job in Dothan, AL

    Job Description Precision Resources, a division of the Trimarc Group Inc has an immediate opening for Senior IT Helpdesk Analyst for a PERMANENT position. Great organization, undergoing large growth and is hiring to accommodate additional needs. This role will be responsible for providing advanced support to IT tickets assigned from the ITSM tool which may include installing, relocating, maintaining, and supporting end user computing hardware and software such as monitors, printers, VOIP phones and support software such as PC, mobile devices, printers, telephones, productivity applications and unified communications such as CISCO and TEAMS. Location: This position will require working onsite in Dothan, AL. Non-local residents encouraged to apply, relocation assistance offered Responsibilities: Provide advanced support for tickets routed from the ITSM tool from Level One Support to resolve problems for the organization's technology devices, network, systems, and applications. Monitor, manage, update and resolve incidents & service requests. Analyze moderate to complex issues and take action to resolve directly or through advanced escalation. Pre-stage, image and install Windows Desktops & Laptops and related hardware & software. Troubleshoot and resolve end user hardware & software problems. Provide expert level support in troubleshooting desktop peripherals in the environment. Process requests such as user provisioning, video conference setup, support, and other requests. Create/Review/Update appropriate support documentation adhering to standard operating procedures and processes. Provide support to clients on software and hardware platforms. Interface with vendors for service of PCs and related hardware. Escalate complex issues as defined in standard operating procedures. Requirements: 4+ years in a Service Desk Analyst role Knowledge of enterprise workstation (Desktop & Laptop) technologies Experience with MS Windows 10, Active Directory, O365 & Microsoft Outlook Experience with Anti-virus software Experience troubleshooting & supporting Citrix and cloud applications Mobile device management & support using Microsoft InTune Remote access technologies (VPN, Azure Virtual Desktop) Experience with on-boarding, off-boarding Windows imaging & performing Installs/Moves/Adds/Changes on devices Microsoft Teams experience Relevant degree or certification(s) preferred or equivalent experience Strong written & oral communication skills Strong customer service skills Must have a US Citizenship or US Green Card Must be willing to work onsite. Apply directly to this position: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1249View all of our open positions at: www.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
    $33k-43k yearly est. 60d+ ago
  • On-Call IT Field Technician - Dothan, AL- Hiring NOW

    Geeks On Site 3.1company rating

    Information technology specialist job in Dothan, AL

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support šŸ’¼ Job Type: Independent Contractor (1099) šŸ’° Pay: $35/hour (on-site) šŸ—“ Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply šŸ“ž Intro Call - A recruiter will contact you for a quick chat šŸ“ Onboarding - Complete paperwork and tax forms electronically šŸ” Background Check - Mandatory before activation šŸ“… Set Your Availability - You enter your availability in our tech portal šŸ“² Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology specialist job in Dothan, AL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $47k-65k yearly est. 30d ago
  • Technical Support Administrator

    AAA Cooper Transportation 4.5company rating

    Information technology specialist job in Dothan, AL

    Our Dothan, AL Office is immediately hiring a full-time Technical support administrator. M-F, No Weekends General Information Systems troubleshooting and maintenance. General off-the-shelf and custom application support. Transportation Management System (TMS) support (AS400). Collaborate with business units and advanced support teams to resolve IT issues. Proper triage and documentation of all support tickets. Maintain knowledge of articles as resolutions are developed. Join AAA Cooper Transportation today! Our Technical Support team has helped us be recognized by Forbes as one of America's best midsize employers for 5 consecutive years. Technical support administrators are a vital part of keeping our systems safe and our trucks on the road. Administrators help maintain business with systems operating as efficiently as possible. Come join our team and see why our tech support makes a difference. More reasons to join one of Americas best midsize employers: Paid Holidays Paid Vacation Employee Stock Purchase Plan 401k with company match Uniforms Health, Dental, and Vision Insurance Company Health Savings Account contributions Company-paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Safety and Performance Rewards Program Tuition Reimbursement Program 1-3 years of Information Systems support Knowledge of iseries, Microsoft office, OS technologies, and x86 architecture Troubleshooting Excellent communication skills
    $30k-38k yearly est. 60d+ ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Information technology specialist job in Dothan, AL

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $64k-86k yearly est. Auto-Apply 31d ago
  • IT Support Specialist - Guantanamo Bay, Cuba

    Gcyber

    Information technology specialist job in Graceville, FL

    Job Description GCyber is hiring an IT Support Specialist to support the DoD Office of Military Commissions (OMC). This position is located in Guantanamo Bay, Cuba. In this role, you will be responsible for responding to customer requests and troubleshooting and investigating incidents, enabling critically important Military Commissions and Trials in Naval Station Guantanamo Bay (NSGB). As an IT Support Specialist, you will: Document incidents with detailed break-fix steps and resolution in ticketing system. Perform installs, upgrades, and configure customer-specific hardware and software. Perform advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. Troubleshoot and support Windows operating systems, advanced MS Office product issues, and other IT issues. Configure and maintain wireless mobile devices, including but not limited to Blackberries, iPhones and/or iPads Minimum Qualifications and Experience: Active DoD Top Secret/SCI clearance DoD 8570 IAT II certification (e.g., Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP) BA/BS in related field or equivalent experience. 8+ years of professional experience Prior systems administration or engineering experience for the DoD required GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. For future job notifications please be follow GCyber on LinkedIn. *********************************** Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR QsH3UbkTdo
    $34k-56k yearly est. 23d ago
  • Front Desk Optometrists Tech FT Dothan, AL #212

    Eyemart Express 3.9company rating

    Information technology specialist job in Dothan, AL

    Front Desk Associate (Optometrists Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores, eye exams, and same-day delivery on glassesour customers never miss a moment. Now, you can join one of the nations top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives. : The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctors office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemarts specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Drs Tech is also responsible for performing any related work as directed by a Manager or Doctor. Responsibilities: * Customer Service: Provide exceptional customer service to all patients. * Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges. * Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system. * Administrative Tasks: Perform other administrative tasks as assigned. * Insurance Claims: Process insurance claims efficiently. * Product Knowledge: Maintain up-to-date knowledge of products. * Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality. * Data Entry: Input customer information into the computer system accurately. * Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings). * Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily. * Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor. * Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention. Requirements: * High School Diploma or GED. * Experience working in retail, customer service, or sales. * Experience working in the optical industry is preferred but not required. We are willing to train. Benefits: * Health Insurance * Vision Insurance * Dental Insurance * Matching 401k * Short-Term and Long-Term Disability * Life Insurance * Fully paid benefits to maintain licensing requirements and opportunities for advancement At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life. If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off. This posting provides an overview of the role. A full job description will be provided upon hire. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $27k-33k yearly est. 11d ago
  • Production Support Specialist

    Alleset Inc.

    Information technology specialist job in Dothan, AL

    Job Description The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms. Essential Responsibilities: Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities. Comply with the requirements of the Quality Management System and relevant standards within job role. Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy. Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents: Pick Report Work Instruction Content Label (Insert) Carton Label Batch Report Line Clearance Label Specification Scrap Report Reorder Report Modification Report Modification Approval Report Print all controlled labels from work instructions Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms. Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner. Other/ related duties as required. Education & Qualifications Excellent communication skills. Proficient with Microsoft Office products. Ability to prioritize projects. A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities. Other Requirements Must maintain a valid driving license Physical Demands Long periods of sitting or standing may be required
    $48k-83k yearly est. 23d ago
  • IT System / Network Administrator

    Entech.Net 4.0company rating

    Information technology specialist job in Dothan, AL

    Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: Entech's Administrators are responsible for supporting small and medium scale business networks in and around the southeast area. The Admin will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and advanced IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Client visits to perform proactive and reactive network support services Support of a wide range of clients using the latest and most secure support tools Assist support technicians in training and support resolutions Independently resolve escalated issues in a timely manner Responsible for moving projects through to completion Server / Networking configuration, maintenance, and issue resolutions Firewall management, VPN Setup, Network Segmentation Design Solution generation for IT needs in a wide range of industries Help manage Backup, Security, and other IT solution tools Qualifications: Deep knowledge and experience in MS Server Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service skills Love for technology and IT solutions A+, Net+, Server+, Security+ required or equivalent experience. Security+, Project+, VMWARE, Microsoft Certification(s) Preferred College Degree Preferred Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave On-Call Pay Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance Schedule: 8 hour shift On call Supplemental pay types: Bonus pay Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) IT support: 3 years (Required) Server / Network Admin: 3 years (Required) License/Certification: CompTIA A+ (Preferred)
    $52k-79k yearly est. 60d+ ago
  • MIS Helpdesk Technician

    Great Southern Wood Preserving 4.1company rating

    Information technology specialist job in Abbeville, AL

    Great Southern Wood Preserving, Inc., makers of Yellawood brand Pressure Treated Pine, is seeking an MIS Helpdesk Technician. The individual will assist our customers with questions and problems concerning computer systems, hardware, and software. This is a full-time position offering competitive pay and a full benefits package. Essential Duties: Work with customers remotely and in person, guiding them through systems configuration and troubleshooting while aiming to resolve issues with efficiency. Provide quick and effective assistance with information technology systems. Listen attentively to customers' questions and concerns and offer optimal solutions. Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance. Respond to tech inquiries via email, through online chats, over the phone, or in person. Infer, inquire, and transcribe day-to-day hardware/software issues Delegate issues as they become more advanced; escalate when higher priority Collaborate with teammates to inform and stay up to date on need-to-know's Follow up with end users and teammates to ensure good support Education and/or Experience: Experience in computer science, information systems, or a related field OR an equivalent combination of education, training, and experience required WE OFFER COMPETITIVE PAY AND A FULL BENEFITS PACKAGE INCLUDING: Medical, dental, and vision insurance Paid vacation and holidays 401(k) with company match Profit sharing Flexible spending accounts Dependent scholarship program About Great Southern Wood Preserving: Great Southern Wood Preserving, Inc. is the industry's leading producer of pressure-treated lumber products for D-I-Y retail home centers, pro-dealers, and other retail building-related segments. Our YellaWood brand pressure-treated pine is widely known to consumers throughout the South who use it for various outdoor building projects. Great Southern also distributes a large volume of products from many of the best-known brands in the industry. Thanks to 15 full-service treating plants and several production facilities, Great Southern Wood is strategically located to provide prompt and efficient service to lumber yards and building supply stores throughout the South, Midwest, and Northeast.
    $33k-59k yearly est. 41d ago
  • Help Desk Analyst (level 1)

    Plateau Software

    Information technology specialist job in Daleville, AL

    Job Title: Help Desk Analyst (Level 1) Clearance Required: Minimum of a NACI Plateau GRP is seeking a Help Desk Analyst (Level 1) to provide Tier 1 technical support for the for a government platform in support of a U.S. Air Force project. The analyst will serve as the first point of contact for end-users, ensuring timely and effective resolution of technical issues while maintaining high standards of customer service. Key Responsibilities: Provide Tier 1 technical support to end-users via phone, email, and chat. Log all incidents in the designated ticketing system with accurate and complete information. Troubleshoot basic technical issues related to the platform. Escalate complex incidents to Tier 2 support or other technical teams as needed. Adhere to established service level agreements (SLAs) for response and resolution times. Document troubleshooting steps and solutions in the knowledge base to improve future resolution times and support self-service capabilities. Requirements High School Diploma and at least one year of relevant experience Strong customer service and communication skills. Experience with ticketing systems and incident tracking. Basic troubleshooting knowledge of the platform or similar systems (ex. Salesforce). Ability to work independently and collaboratively in a fast-paced environment. Familiarity with documenting technical solutions and procedures. Candidate must be able to pass a government background check for employment, this requires US Citizenship Preferred Qualifications: CompTIA A+ Certification (IAT Level I) 2+ years of experience in a help desk or technical support role. Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EOE Statement: Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at ********************* Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)
    $30k-42k yearly est. 23d ago
  • Structural Installation Specialist

    Navigator International 4.2company rating

    Information technology specialist job in Enterprise, AL

    The Structural Installation Specialist is responsible for the installation, assembly, and modification of structural components on U.S. Department of Defense construction projects. This role supports a wide range of mission-critical facilities including aircraft hangars, maintenance facilities, industrial buildings, and relocatable structures. This is a temporary-to-hire field position with the opportunity to transition to full-time, benefits-eligible employment following a successful 90-day trial period, based on performance, project needs, and compliance with company and DoD requirements. This position will require travel. Key Responsibilities Install structural steel, pre-engineered metal building components, and modular/relocatable structural systems in accordance with project plans and specifications Perform layout, alignment, and assembly of columns, beams, bracing, panels, and associated structural elements Read and interpret construction drawings, shop drawings, and installation manuals Assist with rigging, lifting, and setting of structural members using cranes, lifts, and other equipment Coordinate with superintendents, QC personnel, and safety staff to ensure work meets quality and safety standards Ensure installations comply with applicable UFCs, project specifications, manufacturer requirements, and industry standards Perform field modifications, adjustments, and repairs as required Maintain clean, organized, and safe work areas Comply with all site-specific safety requirements, including DoD installation rules Travel and deploy to multiple project locations as required by contract needs Required Qualifications 2+ years of experience in structural installation, steel erection, or similar construction trades Ability to read and understand construction drawings and specifications Familiarity with hand and power tools used in structural and metal building installation Ability to work at heights, lift heavy materials, and perform physically demanding tasks Willingness and ability to travel to various DoD installations Ability to pass background checks required for access to military installations Strong work ethic, reliability, and attention to detail Preferred Qualifications Experience on federal or DoD construction projects Experience with pre-engineered metal buildings, aircraft hangars, or relocatable structures OSHA 10 or OSHA 30 certification Forklift, aerial lift, or crane signaling certifications Familiarity with quality control and safety documentation requirements on federal projects Work Environment & Conditions Outdoor and indoor construction environments Exposure to varying weather conditions depending on location Extended hours, weekend work, or shift work may be required depending on project schedule Travel and temporary lodging may be required Employment Status & Benefits This position is initially classified as temporary-to-hire Employees who successfully complete a 90-day trial period may become eligible for company-sponsored benefits, subject to company policy and project availability Per diem, lodging, and travel arrangements may be provided based on project requirements
    $44k-61k yearly est. Auto-Apply 38d ago
  • Technical Support Trainer

    Johnson Outdoors 4.5company rating

    Information technology specialist job in Eufaula, AL

    Ensures that all staff (regular and seasonal) receive proper training on all aspects of their job including company policy and procedure. Works closely with management to develop and modify the training program, training materials and courses. Assists in developing new training or methods of training for seasonal and new hire employees, along with continuing education of existing representatives. Develops and implements training materials related to improving service interactions and integrating best practice to improve the effectiveness/efficiency of service provided. Develops and maintains the schedule for: initial training and refresher training; and for new products, software or programs training. Monitors departmental and customer service standards/goals for accuracy and compliance with company goals and provides feedback to management. Conducts written and/or verbal coaching and feedback sessions with employees to establish and review progress towards goals and performance initiatives. Use metrics and key performance indicators to monitor and report effectiveness of training programs including but not limited to review of email responses, call audits and other forms of communication which is customer facing. Evaluates organizational needs and make training recommendations to management. Analyzes and communicates best practices within the department, through networking, continuing education and reading periodicals. Collaborates with other internal teams such as engineering and quality to understand, troubleshoot solve technical issues. Performs special project assignments as business needs dictate. Performs other duties as assigned.
    $40k-48k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Dothan, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $56k-76k yearly est. 23d ago
  • On-Call IT Field Technician - Dothan, AL - Hiring Now

    Geeks On Site 3.1company rating

    Information technology specialist job in Rehobeth, AL

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support šŸ’¼ Job Type: Independent Contractor (1099) šŸ’° Pay: $35/hour (on-site) šŸ—“ Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply šŸ“ž Intro Call - A recruiter will contact you for a quick chat šŸ“ Onboarding - Complete paperwork and tax forms electronically šŸ” Background Check - Mandatory before activation šŸ“… Set Your Availability - You enter your availability in our tech portal šŸ“² Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Technical Support Administrator I

    AAA Cooper Transportation 4.5company rating

    Information technology specialist job in Dothan, AL

    Our Dothan, AL Office is immediately hiring a full-time Technical support administrator. M-F, No Weekends General Information Systems troubleshooting and maintenance. General off-the-shelf and custom application support. Transportation Management System (TMS) support (AS400). Collaborate with business units and advanced support teams to resolve IT issues. Proper triage and documentation of all support tickets. Maintain knowledge of articles as resolutions are developed. Join AAA Cooper Transportation today! Our Technical Support team has helped us be recognized by Forbes as one of America's best midsize employers for 5 consecutive years. Technical support administrators are a vital part of keeping our systems safe and our trucks on the road. Administrators help maintain business with systems operating as efficiently as possible. Come join our team and see why our tech support makes a difference. More reasons to join one of Americas best midsize employers: Paid Holidays Paid Vacation Employee Stock Purchase Plan 401k with company match Uniforms Health, Dental, and Vision Insurance Company Health Savings Account contributions Company-paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Safety and Performance Rewards Program Tuition Reimbursement Program Requirements 1-3 years of Information Systems support Knowledge of iseries, Microsoft office, OS technologies, and x86 architecture Troubleshooting Excellent communication skills
    $30k-38k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology specialist job in Enterprise, AL

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $47k-65k yearly est. 30d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Dothan, AL?

The average information technology specialist in Dothan, AL earns between $48,000 and $98,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Dothan, AL

$69,000
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