Information technology specialist jobs in Fishers, IN - 650 jobs

Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE

Function: IT & Security Reports to: Manager, IT The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs. This role will be asked to work a hybrid schedule out of our downtown Indianapolis office. Key Responsibilities: Provide first-level technical support to internal users, resolving hardware and software issues. Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed. Install and configure computer systems, software, and peripheral devices. Assist in the setup of new users' accounts and equipment. Maintain and update IT documentation, including manuals, procedures, and configurations. Create knowledge base articles to assist users in resolving common issues. Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points. Troubleshoot network connectivity issues. Skills and Experience Needed: Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in IT support, preferably in a SaaS environment. Basic technical knowledge of IT systems, network administration, and cybersecurity.. Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems. Basic understanding of networking concepts. Strong problem-solving and communication skills. Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus. Competencies Accountability Creating an Inclusive Environment Initiating Action Adaptability Customer Focus Managing Conflict Building Partnerships Dealing with Ambiguity Decision Making Business Acumen Driving for Results Technical/Professional Knowledge/Skills About the company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Benefits and Perks: Company provided equipment (laptop, software, etc.) Employment with a growing, casual, fun, philanthropic minded company Employer paid extended health benefits, including health spending account (CAN based employees) US Based Employees Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. Medical Flexible Spending Accounts available. Dependent Care Flexible Spending Accounts available. Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher). Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%. Paid Time Off (PTO)/Holiday Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.

Apply IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ACCOUNTING SERVICES, AIR FORCE SYSTEMS, GAFS/DCMS SYSTEMS PROGRAMMING BR, ZTCBC Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Summary This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Overview Help Accepting applications Open & closing dates 01/14/2026 to 01/28/2026 Salary $107,428 to - $144,481 per year View salaries: ***************************************************************************************** Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-ML-12861154-26 Control number 854280400 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency This announcement is open to current, permanent DoD Federal Civilian Employees in the competitive service, DoD VRA employees in the local commuting area, eligible Priority Placement Program DoD Military Spouse Preference applicants, and eligible PPP applicants, Military Spouses, Veterans Employment Opportunities Act (VEOA) and eligible Interagency Career Transition Assistance Plan applicants (ICTAP). Duties Help * As a technical expert, may serve as a project leader or consultant to oversee and coordinate a staff of IT specialists involved with all phases of the life cycle of a major finance and/or accounting automated information system. * Assists staff in determining priorities and ensures adequacy of project plans; technical proposals; and the analysis, design, testing, debugging, deployment, monitoring, and maintenance of software and systems. * Performs studies to monitor and improve or enhance a major finance and/or accounting automated information system. * Briefs management on strategies to be used to exploit and implement new developments and advanced techniques in the area of software design and maintenance. Develops qualitative and quantitative measures of effectiveness in meeting project goals. Requirements Help Conditions of employment * Must be a U.S Citizen or National * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Registered for Selective Service (males born after 12-31-1959) * Suitable for Federal employment * Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service. * Time in Grade Requirement - see the Qualifications field below for more details. * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Initiating and managing the development, revision, coordination, and/or rescission of policies and procedures; providing guidance to management and/or customers on policy interpretation and determinations; providing analysis of policies and procedures impact to an organization. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses will be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 year during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * We may use this announcement to fill additional vacancies within 120 days of the closing date. * This position is exempt from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here. * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered if you score below the cut score or fail to complete the assessment. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 01/28/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help The following link will help you determine if you meet the eligibility to apply for this position: *************************************************************************************** PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible. Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * Click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at **************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 01/28/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Infracore is growing and looking for an IT Specialist to join our team of elite IT professionals. Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. We believe in fostering an employee-centered culture through collaboration and providing opportunities, training, and resources for employees to become their most successful self. We stand for each other's success with core values based on Integrity, Commitment, and Trust. Key Responsibilities: Contribute to enterprise IT initiatives and business-critical IT projects including overseeing account security setup system during rollouts. Manage Active Directory users, groups and GPOs. Identify and resolve gaps in documentation, including IT processes, configurations, checklists and diagrams. Partner with front line service staff to support service desk escalations and be client and vendor interfacing. Maintain and monitor laboratory computer endpoints for compliance and security. Play a significant role in administration of back-end IT systems. Take ownership of the maintenance of key systems, client backup infrastructure and backup processes and client systems monitoring infrastructure under the direction of IT Manager/Director: Maintenance key systems on a daily, weekly, monthly, quarterly (DWMQ) maintenance plan for the client. Maintenance tasks may include upgrading and patching hypervisors, virtual servers, cloud servers (AWS or Azure) Test restores on a weekly, monthly and quarterly basis. Documents any issues with the process, informs their manager and ensures issues are resolved quickly to ensure the integrity of client's backup system Ensure business-critical systems are monitored and that alerting is configured to notify personnel of potential issues with systems. Make modifications to existing PowerShell scripts, for example, adding a different license type to an employee onboarding PowerShell script, or replacing one function/API call with an updated one. Identifies ways to improve department efficiency through creative ideas and solutions to further scripting and automation of common tasks, recommending tools to improve efficiency and removing redundant steps from an existing process. Manage (service settings, service policies) of the Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint and OneDrive. Manage a small (< 10 VM) virtualized server environment on VMWare or Hyper-V, including deploying VMs, configuring networking, security, backups, managing snapshots and patching Manage enterprise backup solutions including Veeam and Azure Backup, including creating and editing jobs, monitoring jobs, troubleshooting failed backups and performing test restores Configure cybersecurity measures, such as multi-factor authentication, SSL certificates, disk/device encryption and public key infrastructure (PKI) Mentors and trains fellow team members as appropriate. Requirements High school diploma or general education degree (GED); or equivalent combination of education, certifications and experience 3+ years of relevant work experience in an Enterprise IT department troubleshooting a wide variety of end-user issues Strong experience with Azure Active Directory and Azure MFA Working knowledge of MS365 ecosystem Working knowledge of common security risks including phishing, password re-use and social engineering Working knowledge of networking, such as DNS, TCP/IP, ARP, Subnetting and Wi-Fi Experience working in an enterprise IT ticketing system Experience with PC and Mac hardware components Working knowledge of physical server infrastructure, including servers, RAID, redundant power supplies, UPS infrastructure Perform updates on network devices such as switches, routers and firewalls Working experience with Windows Serverand common services such as DFS, NPS, DHCP, DNS, File and Print Preferred Skills and Experience: Experience in a laboratory setting. Knowledge of common legal compliance initiatives such as SOX, HIPAA, CCPA and ISO Benefits Company Benefits and Perks: Medical, Dental, Vision Employer paid Life & Long-Term Disability Insurance 401(k) matching Vacation, Sick and Holiday pay Ongoing professional and leadership development Certification path and reimbursements Cell phone reimbursement Employee Assistance Program Social events

Adjutant Solution Group (ASG) ASG specializes in the development, qualification, and commercialization of drug delivery systems for biomedical products. We deliver integrated business and science solutions to foster healthier, safer, and more prosperous communities. Guided by our core values-service, client success, curiosity, respect, integrity, and accountability-we value diversity and prioritize collaboration and growth within our inclusive, team-oriented culture. Check out our GOASG website. Role Description: As a beginner Information Technology Specialist at ASG, you assist in foundational IT operations, support troubleshooting, and develop skills under supervision to build competency for higher-level responsibilities. Key Responsibilities Workstation & System Setup: Responsible for assisting in workstation setup, imaging, and configuration. Technical Troubleshooting & Support: Responsible for assisting with basic troubleshooting of hardware, software, and network issues. User Account & Access Management: Responsible for assisting with user account setup and access provisioning. IT Documentation & Inventory Management: Responsible for updating IT logs, inventory entries, and documentation. Compliance, Workflow, & SOP Adherence: Responsible for escalating issues per IT workflows and SOPs. Learning, Development, & Continuous Improvement: Responsible for staying updated on IT trends and emerging technologies. Qualifications 0-2 years of experience in IT, help desk support, or a related field. Degree or coursework in Information Technology, Computer Science, or related field preferred. Knowledge, Skills, Abilities & Behaviors Build knowledge of IT support principles and ASG systems. Build skills in troubleshooting and analytical thinking. Build communication and teamwork skills. Ability to follow documented procedures and work under supervision. • Behaviors: Core Values o Accountability: Owning the consequences of your decisions and actions. o Integrity: Complete harmony in what you think, say, and do concerning the ASG Way and our Code of Conduct. o Respect: Treating people how you want to be treated, whether or not you agree with them. o Curiosity: An enduring desire to learn and grow. o Client Service: Results that address client needs based on client decisions. o Service: Giving priority to enriching the lives of others.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

As part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks applicants for an IT Help Desk Specialist. The IT Help Desk Specialist/AV will promote Marian University's Catholic Franciscan mission and identity by providing technical assistance and support related to computer systems, hardware, or software. The Help Desk Specialist will respond to client requests, isolate problems, and determine and implement solutions. Additionally, this individual will manage software support applications as well as various helpdesk ticket tasks and customer support. Essential Duties and Responsibilities: * Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies. * Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware. * Respond to customer service requests either in person or over the phone. * Train end users and other IT employees. * Maintain daily performance of computer systems. * Ability to troubleshoot problems in order to provide solutions. * Install, modify, and repair computer hardware and software. * Run diagnostic programs to resolve problems. * Help Tier 3 to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. * Build and deploy computers for users and new employees. * Ability and flexibility required as part of the "on-call" team and schedule. * Other Duties as assigned. Required Qualifications: * Knowledge of and commitment to the mission of Marian University * Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and all Office versions. * Experience with Active Directory. * Excellent communication skills and telephone etiquette. * Strong organizational skills. * Detailed oriented with the ability to multitask. * Previous experience in an IT Service Desk role. * Incident management experience - managing incidents including business expectations and communication maintaining SLA compliance. * Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently. * After hours support as requested. For Consideration All Applications Require: * Cover Letter * Current resume or CV * Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. * Responses to the supplementary mission & identity questions. Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application: **************************** Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.

Health Information Technology Specialist (HIT Specialist) Health Information Technology Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Health Operations Specialist plays a crucial role in managing and maintaining health information at Damien Center. This position involves utilizing electronic health records and other computerized systems to accurately enter, update, and retrieve sensitive health data. Ensuring the integrity of health information, the specialist verifies that patient data is correct, accessible, and secure. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Provide Tier 1 technical support for core clinical systems, including, but not limited to, the Electronic Medical Record (EMR), Pharmacy Dispensing System (PDS), Electronic Dental Record (EDR), and the central reporting platform, MARQE (Managing, Analyzing, and Reporting for Quality Engagement). Triage incoming help desk tickets, distinguishing between break/fix issues and enhancement or project-related requests, and escalate to Tier 2 support when appropriate. Apply machine learning techniques to monitor and analyze user activity across the EMR, enhancing security, identifying anomalies, and supporting compliance with access control policies. Troubleshoot and resolve basic technical issues such as password resets, system navigation questions, and user access concerns. Accurately document all support interactions and ticket details using approved tracking systems to ensure seamless escalation and resolution. Deliver user support and guidance, including one-on-one assistance and group training sessions, as directed. Assist in managing system-wide automations utilizing the Microsoft Power Platform. Assist superusers in onboarding new staff and providers, ensuring proper training on supported systems and workflows. Collaborate with superusers to maintain clear, user-friendly documentation and training materials for the EHR and related systems. Support Tier 2 teams with system maintenance tasks, including performance optimization, software updates, and application of security patches. Monitor and process incoming documents from the fax server to ensure timely integration into patient records. Assist in the management and deployment of mobile devices in accordance with the MDM policy of Damien Center Participate in assigned committees to support organizational initiatives and cross-functional collaboration. Perform special assignments and additional duties as needed to support departmental and organizational goals. Education and/or Experience: Bachelor's degree OR 2 - 4 years of healthcare experience using an EMR, PDS, or EDR required. Exceptional computers skills in a Microsoft Windows environment required. Strong understanding of EHR systems and healthcare processes required. Familiarity with (eClinicalWorks) is a plus. Complete EHR training with 90 days of start required. Must complete and pass the following courses within 90 days. (Coursera-Certificate Provided) The Critical Role of IT Support Staff in Healthcare Health Information Technology Fundamentals Operations and Patient Safety for Healthcare IT Staff Healthcare Data Security, Privacy, and Compliance Excellent communication and interpersonal skills. Problem-solving abilities and a willingness to assist others. Attention to detail and data accuracy. Ability to work effectively in a fast-paced healthcare environment. Perform special assignments and projects as needed. *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. Office setting, with sustained use of a computer. The noise level in the work environment is minimal to moderate. Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. FLSA Status: Hourly, Full-time, Non-Exempt Leader: Director of IT Salary: $24.00-25.60 Benefits: 150 hours of PTO in the first year followed by 195 hours per year moving forward. 12 paid holidays Medical coverage options include a PPO plan or a HDHP. Dental & Vision plans Health Saving Account or Flexible Spending Account Dependent Care Flexible Spending Account Employee Assistance Program 403b Retirement Account with 5% matching and 100% vesting after 90 days Life Insurance @ 2 times the annual salary Voluntary Life Insurance Plan including spouse and child coverage options Short- & Long-Term Disability Plans Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges Professional Development Opportunities Tuition Assistance Annual performance review that includes an annual performance-based salary increase Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at ******************************** This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:191049

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: VDI Support Specialist Location: Indianapolis, IN We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols. Responsibilities Design, Development, and Support: Assist in the design, development, and support of the virtual environment, ensuring robust and secure operations. Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches. Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations. Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance. Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations. Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams. Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently. Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues. Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes. Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment. Qualifications Bachelor's degree in Information Technology, or a related field, or equivalent work experience. Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support. Strong knowledge of VDI technologies, virtual image management, and associated best practices. Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus. Excellent troubleshooting skills with a proactive approach to problem-solving. Ability to work independently and manage multiple projects simultaneously. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Industry-leading training Incredible growth potential Tuition reimbursement and paid IT certifications Group health, dental, and vision 401K with company match Crew's expectations: Work schedule is generally 10a-8p, 5 days per week and includes 1 weekend day each week. Provide level 1 telephone/email support for all Crew locations. Respond to incoming ticketing portal break/fix and new IT requests. Repair, image, and configure new IT assets for deployment at Crew locations. Troubleshoot application and hardware issues to resolve problems for users. Possess initiative and motivation with a “get the job done” attitude. Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting. High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. Must possess the ability to deal tactfully with customers, team members, and the general public. Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars!

Sharpen is hiring an IT Support Specialist to own and manage the IT systems that keep our employees productive and our company secure. You'll work closely with our leadership team to support and maintain hardware, software, cloud tools, and security workflows, ensuring our technology environment runs smoothly and efficiently. This role is ideal for someone who thrives in a hands-on environment, enjoys solving technical problems across a hybrid Mac/Windows setup, and wants to grow their IT skills while helping a fast-growing SaaS company scale. Role Overview As our IT Support Specialist, you will be responsible for the day-to-day management of employee hardware, software, accounts, and security systems. You will work closely with leadership to ensure our IT environment is secure, efficient, and user-friendly. This is a hands-on role, you'll be setting up laptops, managing cloud applications, troubleshooting issues, and supporting employees across both Mac and Windows environments. What You'll Do Provide end-user support to employees across Mac and Windows laptops, including troubleshooting hardware/software issues. Manage accounts, access, and permissions in Google Workspace, Okta, and other cloud systems. Administer and maintain company MDM, ensuring devices are secure and up-to-date. Assist with IT infrastructure management, including network hardware, cloud services (AWS), and collaboration tools (Slack, Atlassian, etc.). Coordinate with vendors, external IT providers, and internal stakeholders to resolve issues efficiently. Set up new employees with hardware, software, and access, providing ongoing support and training. Recommend and help implement IT improvements, new tools, and best practices. What We're Looking For 1-3 years of IT experience, including hands-on support in a hybrid Mac/Windows environment. Familiarity with cloud tools such as Google Workspace, Okta, Slack, Atlassian, and AWS. Knowledge of SAML or OAUTH flows. Basic knowledge of device management, network troubleshooting, and endpoint security. Strong problem-solving skills and the ability to learn quickly on the job. Excellent communication skills and a customer-service mindset. Able to work independently, but also collaborate with leadership on IT decisions. Nice to Have Exposure to SOC 2 compliance processes or other IT security frameworks. Experience with MDM tools (Jamf, Kandj, etc.). Basic scripting or automation experience (PowerShell, Bash, etc.). Why Join Sharpen? We're not your typical tech company-we're collaborative, curious, and constantly pushing to improve how contact centers operate. If you're ready to grow with a mission-driven team and make an impact on how companies connect with their customers, Sharpen is the place for you! Competitive salary + commission and performance bonuses Full benefits package (health, dental, vision, 401k) 401k match and employer HSA contribution Career growth opportunities within a dynamic and growing company

Must Have Technical/Functional Skills 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Experience in escalating/coordinating technical issues to Tier 2 Support 5. Able to maintain a high level of confidentiality and professionalism 6. Ability to effectively prioritize and execute tasks 7. Strong customer-service orientation 8. Effective interpersonal and relationship-building skills 9. Ability to learn new technologies to perform day to day support operations Roles & Responsibilities 1. Provide Tier 1 Support for various IT applications. Support Activities include: - Basic PC Hardware Support - Virtual Desktop/iPads/Printers/Citrix IGELS/Citrix Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure Salary Range $60,000-$70,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

** The IT Helpdesk Technician contributes to meeting Langham's Life Science Services goals of exceptional customer service, quality, process improvement, and profitability by being responsible for Tier 1 helpdesk support for 250+ employees across multiple locations. Support includes problem determination, problem incident recording, problem resolution and problem escalation (as necessary) for Langham supported software and hardware. The IT Helpdesk Technician also includes provisioning & installing the supported software and hardware as well as providing training to end users for new hire orientation, self-service, utilization of new and existing IT resources. Key Outcomes Expected Provide excellent customer service to all Langham associates Properly route, escalate, and track helpdesk tickets Provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and software Effectively communicate problem-solving steps to end users Effectively utilize all communication resources to provide assistance to end users: ticket system, chat, phone, email, and in-person. Follow up with customers, provide feedback, and see problems through to resolution Provide training to end users for New Hire Orientation, self-service, and utilization of new and existing IT resources. Proactively participate in continued improvement of IT processes and resources Update and manage IT Knowledge Base for continued improvement and self-service Coordinate with Tier 2 technicians and engineers to resolve applicable issues, develop processes, and deploy cyber security initiatives. Software Install, update, manage, and monitor support IT software. Including Microsoft Office 365, Windows OS, Helpdesk System, and Cyber Security Systems Coordinate with vendors for software related technical issues Perform scheduled and regular maintenance of supported IT software Hardware Provision, install, repair, track, and manage supported IT hardware Coordinate with vendors for hardware repairs Set up and support audio/visual equipment for meetings and presentations Maintain inventory of IT hardware Perform scheduled and regular maintenance of supported IT hardware Critical Skills and Knowledge Excellent customer services skills Collaborative approach and team player mentality within the IT Department and the entire organization Demonstrated effective analytical, problem solving, and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically. Excellent oral, written, and presentation skills to effectively communicate with all levels within the company by phone, email, chat, in-person. Excellent documentation skills Demonstrated ability to achieve successful outcomes in handling difficult situations and end-users. Shows initiative and acts independently to resolve problems Demonstrated ability to manage multiple priorities and follow through on tasks to completion Must have a high level of self-motivation coupled with a strong work ethic Ability to perform in a face-paced, deadline-oriented environment Demonstrated strong technical skills, including: Ability to set up, maintain, and troubleshoot laptops and desktop computers including the software running on those devices Ability to instruct users on how to use their laptops, desktop computers, and software running on those devices Ability to set up and manage users in multiple systems, as well as reset and unlock users on the network Proficiency with the Microsoft Office 365 suite, internet browsers, MS Windows, remote management software, and dual-factor systems. Demonstrated willingness for continual self-improvement and self-education. Langham will provide training for new skills as needed. Education and Experience At least an Associate's Degree in Information Technology or related field 2+ years of experience supporting a staff of 50 or more people Physical Demands and Work Environment: Physical movements including bending, stooping, and lifting to 50 pounds as part of daily work routine. Must be able to operate computer equipment. Work is performed in an office environment. It is expected that this position is willing to travel to other local Langham Indianapolis-area facilities as needed. Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.

Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: * Satisfactory completion of a background screening. * Authorization to work within the US

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We are seeking an IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification (or equivalent) Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.