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Help Desk Associate
Wakefern Food Corp 4.5
Information technology specialist job in Edison, NJ
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , and Gourmet Garage banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
The Service Center Agent Trainee is responsible for delivering the precise assistance and insight needed by their customer to meet today's business challenges. The associate is responsible for monitoring, initial problem determination, first line corrective action and tracking of the problem until resolution. The Service Center Agent Trainee performs corrective action on any failing processes when necessary.
Essential Job Functions
:
The Service Center Agent Trainee is responsible for 1st level troubleshooting as well as escalation to ensure its resolution. The associate maintains, creates, and updates operational procedures and schedules. The associate will be accountable for their productivity as required by the position. Responsibilities will include but not be limited to the following:
Provide general assistance and support to customers and other team members as necessary
Log and document all problems/Services along with action and resolution
Monitor open problems daily to ensure they are appropriately addressed, including escalation to other departments or Vendor Services
Dispatch correct vendors to correct problems
Escalation of problems as stated in procedures to management, Tech departments, vendors, etc.
Responsible for placing open problems on turnover and/or Vendor Services folders
Work closely with Vendors on problems when needed
Adherence to performance management standards
Assistance with gathering data for creation of departmental reports
Attend staff meetings as required pertaining to the Service Center
Monitors system status observing video logs and E-mail
Enters basic coding for job scheduling/restart for all platforms
Performs change management functions as required
Supports storage media processing as required
Communicates/Escalates issues with Associates/Vendors/Stores
Performs duties as assigned by supervisor
Complete HIPAA training successfully
Adherence to Company and Departmental policies and standards
Participate in projects pertaining to the position
Ongoing: Increase knowledge of computing technologies, platforms, operating systems and applications; PC application and systems, communication protocols and techniques; and Local Area Network (LAN) operating systems, applications and environments. Stay current on industry trends and technologies
Minimum Requirements
:
Overtime required (volunteer, mandatory, and standby as needed)
6 months - 1 year experience in the Service Center
Excellent written and verbal communication skills
POS Certification required
Flexibility regarding work schedule which includes weekends, holidays, and off hours
Participate and work well in a team environment
Ability to take initiative with a strong desire to learn
Must have strong organizational skills
Strong problem solving skills
PC knowledgeable
Important Disclaimer Notice:
This is intended to set forth the general nature and essential duties and responsibilities of the work performed by associates for this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job. Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.
$34k-58k yearly est. 2d ago
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Data Center Logistics Technician, DCC Communities
Amazon.com, Inc. 4.7
Information technology specialist job in Fairless Hills, PA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Site Logistics Technician reviews Data Center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow of parts through their lifecycle; tracking inventory locations, movements, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.
Sites Logistics Technicians perform a variety of tasks, including daily loading dock audits, receiving and stowing part deliveries, parts ingestion into a system of record, monitoring and prioritizing work using ticket requests, staging and performing parts transfers, maintaining RMA eligible material, and providing consistent customer service and communication on an as-needed basis. They drive Safety and Security culture by remaining compliant with all policies and following best practices.
Shift: Monday - Friday 8:00am to 4:30pm
Physical/Environmental Requirements:
Requires standing, sitting, and walking for prolonged periods of time
Assist in loading and unloading shipments
Occasionally exposed to cold or hot weather
Work with and/or around moving mechanical parts
Temperatures can vary between 60 and 90 degrees, and will occasionally exceed 90 degrees
Must be able to lift loads of up to 39 pounds and carry them for short distances
Continuously climb and descend stairs safely (applies to sites with stairs)
Regularly walk, stand, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
Reach and stretch to position equipment and fixtures while maintaining balance
Push or pull heavy objects into position
Key job responsibilities
Data entry on a computer and resolving questions from peer organizations
Ensure that all billing associated with the Inventory supply chain is accurate, validated and ready for processing
Assembling, addressing, stamping and arranging for the shipment of merchandise and materials
Assist in daily scheduling of deliveries and pick-ups to and from production locations
Keep precise records of all commodities going in and out of company
Understand all aspects of production, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker).
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
2+ years of logistics operations experience
1+ years of shipping & receiving, inventory and warehousing practices experience
1+ years of material forecasting experience
Preferred Qualifications
3+ years of logistics experience
Experience in a data center or other critical environment
Experience in process improvement
Experience leading and managing a team
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,600/year in our lowest geographic market up to $104,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$48.6k-104.1k yearly 2d ago
Content Management System Specialist
TSR Consulting 4.9
Information technology specialist job in Princeton, NJ
84155
**Please only local candidates to Princeton NJ
**MUST have Pharmaceutical or Life Sciences industry experience
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment.
Must have skills:
Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard)
Strong understanding of content workflows and regulatory compliance
Ability to manage large-scale communications and user support
Pharmaceutical or Life Sciences industry experience, especially in promotional content management
Familiarity with regulatory review processes and compliance standards
Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments
Experience managing global user bases and supporting multi-country implementations
Pay: $27-28/hour W2
Location: Princeton NJ
Responsibilities:
This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms
It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows
Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault
Manage tags, campaigns, and agency lists in Veeva Vault
Partner with IT to understand, test, and validate changes in UAT and Production environments
Maintain and update support guides in Review Central and Veeva Vault Resources
Serve as the sole approver for all test runs and scripts for Veeva Vault
Maintain static permission lists and control mail groups used for communications
Manage, update, and resolve access/permission issues in PromoMat
Approve ServiceNow tickets for system access across MLR and eWizard platforms
Maintain the master agency user list and support market leads in adding new countries
Assist Regulatory Ops with workflows, permissions, and profiles for external users
Work with users to provide guidance and troubleshoot workflow issues
$27-28 hourly 2d ago
Customer Experience Analyst
Uniqlo 4.1
Information technology specialist job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$92k-97k yearly 1d ago
IT Analyst
Cypress HCM 3.8
Information technology specialist job in Bridgewater, NJ
This is an exciting opportunity to join a growing global company in the medical equipment industry! This role is responsible for managing the company's response to IT-related requests that have been submitted by our customers. The IT Analyst will utilize a combination of their project management skills, knowledge of company products and services, and input from multiple subject experts to respond to customer's needs.
Responsibilities
Draft, review and execute responses to IT inquiries submitted by current and prospective customers regarding company products and services, ensuring compliance to company policies and procedures.
Complete security assessments, both technical and organizational, for all lines of business (Clinical Labs, Immunohematology, Point of Care, and Molecular).
Primarily support North America, but complete global requests when necessary.
Understand the customer's requested solution and how to position company products, messaging and services.
Work cross functionally to ensure internal alignment, delivering responses that clearly articulate the company's product and service differentiators to attract and retain customers.
Task and assign proposal content as needed for subject matter experts' sections, following up with section owners to ensure timely and accurate content delivery.
Meet established SLAs, such as two-week turnarounds for standard requests.
Manage database of FAQ/Responses by line of business and instrument.
Create best in class content to act as a competitive differentiator.
Participate in projects and initiatives as required.
Qualifications
Experience in IT analytics or relevant.
Any experience or knowledge with security ideal.
Project management and organizational skills.
Customer centric approach in resolving customer needs and inquiries.
Pay Rate: $28-$30/hour
$28-30 hourly 1d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology specialist job in Franklin, NJ
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$51k-89k yearly est. 8d ago
Industrial Technical Support Specialist
CRP Industries 3.7
Information technology specialist job in Cranbury, NJ
Job DescriptionDescription:
We're Hiring! Join the CRP Team! CRP is family-owned company that has been in operation for over 65 years. We provide our employees with meaningful work and relationships that support a healthy employee experience. Employees who work at CRP stay at CRP because they like the work and the people.
CRP offers a comprehensive total rewards package that includes;
· Health and Welfare benefits beginning the first of the month after your hire date
· Wellness programs
· Paid Time Off - 18 days per year
· Great people who live our Values
Role: Industrial Technical Support Specialist
Purpose: CRP Industrial is seeking a driven, technically minded Industrial Technical Support Specialist to support our Reinflex thermoplastic hose line and Perske high-precision electric motors. This role blends technical support, customer interaction, sales assistance, hands-on quality control, and collaboration across Purchasing and Marketing. This position will also support vendor shows and may accompany Outside Sales on customer visits. For the right person, the role can grow into an Outside Sales position or Technical Manager. This role is application-driven and requires evaluating customer needs, identifying risks, and recommending technically appropriate solutions to prevent product failures and misapplications.
Essential Functions:
- Technical support - respond to and assist with customer inquiries by evaluating hose and motor applications and recommending technically appropriate solutions
- Quality and production support - perform QC checks on products, help to resolve quality issues with suppliers or internal teams
- Customer interaction and sales support - communicate with customers; provide quotes, answer technical questions. Support Outside Sales by joining customer calls and visits when technical input is needed
- Data, reports, and part setup - create and maintain part numbers and technical documentation in ERP systems. Run and interpret reports for sales trends, open orders, and product performance
- Internal collaboration - work with suppliers, Purchasing other and internal functions to align workflow and quality needs
- Marketing support - provide technical input for content; review literation, catalogs and promotional materials for accuracy. Share application insights and field feedback to improve product messaging
Requirements:
- At least 2-3 years of experience in an industrial, technical, or customer-facing environment (manufacturing, service, inside sales, technical support, fabrication, or field service)
- Hose assembly or motor repair experience preferred, but candidates with a solid industrial technical foundation and sales or customer support experience will also be considered
- Experience supporting OEMs, distributors, or industrial customers preferred
- Ability to evaluate applications and ask the right technical questions
- Strong communication and problem-solving skills
- Comfortable working across sales, operations, purchasing, and suppliers
$57k-103k yearly est. 3d ago
ERP / IT Specialist
Alphax
Information technology specialist job in Montville, NJ
Job Description
We're hiring an ERP / IT Specialist to support and optimize enterprise systems across manufacturing and operations. This role focuses on ERP administration, IT support, and system integration to improve efficiency, data accuracy, and uptime across the organization.
What You'll Do
Administer and support ERP systems used for manufacturing, inventory, and operations
Troubleshoot ERP issues, manage user access, and support system upgrades
Coordinate with operations, engineering, and finance to improve workflows and reporting
Support IT infrastructure including hardware, software, and network connectivity
Manage data integrity, backups, and system documentation
Work with vendors and service providers on ERP and IT-related initiatives
Requirements
Experience supporting ERP systems in a manufacturing or industrial environment
Strong understanding of inventory, production, and operational workflows
General IT support experience including hardware, software, and basic networking
Strong problem-solving and troubleshooting skills
Ability to work cross-functionally with technical and non-technical teams
Clear communication and documentation skills
Benefits
Paid time off (PTO) and company holidays
Opportunities for long-term growth and advancement
Exposure to advanced manufacturing and converting technology
Stable, team-oriented work environment
$72k-104k yearly est. 6d ago
IT Specialist/Helpdesk Engineer
Cornerstone Hr Advantage
Information technology specialist job in Summit, NJ
BASIC JOB RESPONSIBILITIES: This is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest value opportunities, address their most critical challenges, and transform their enterprises. They was founded in 1963 and is a privately owned firm with more than 7,000 employees across 81 offices in 45 countries. Integrity, respect for the individual, delivering value, and making an impact on society are just some of the core values. Their commitment to both our clients' success and our own standards is what sets them apart as a world-class professional services organization. Start your career at a company that is consistently ranked as the leader in its field, and is acknowledged as one of the best places to work.
Job Description
The primary responsibility will be to assist the InformationTechnology department with all aspects of technology as it relates to Case Team Support and the firms priorities (local/regional). This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs both in the office and at the client site.
Provide a high level of customer service while supporting all assigned case teams and office based staff in a fast-paced environment. Support includes, but is not limited to, laptops, desktops, Smartphones, phone and voice mail systems, both in and outside the office.
Manage local technology in order to increase reliability, security, interoperability, effectiveness of customer work while reducing costs, both in the office and at the client site.
Understand and effectively discuss services and software provided by IT Service.
Work with Project Leaders to provide technical (hardware, software, connectivity) solutions at the client site according to established standards. Regular Case Team visits will be required.
Gather feedback and evaluate impact of IT Service offerings.
Assist in preparing and deploying laptops for staff, including configuration and imaging of laptops.
Support a variety of operating systems and applications.
Hardware and software asset tracking and inventory management.
Coordinate the repair and maintenance of office printers and computing equipment with outside vendors.
Provide on-site technical support at special events, e.g., executive speeches, press conferences, offsite meetings, etc.
Communicate frequently with end users as well as with local, regional, and global support teams.
Maintain configurations of all notebook and desktop computer systems according to established requirements.
Document and update technology related instructions/procedures/knowledge articles as required.
Oversee and troubleshoot video conference and telecommunications systems in coordination with regional technical resources.
Maintain problem call history by recording calls in CA help desk tracking database; analyze call data to proactively identify improvement opportunities.
Participate in local, regional, and global projects as appropriate to evaluate existing systems and recommend technology for upgrade and replacement; evaluate new technologies for potential applicability.
Achieve annual goals and objectives, developed in cooperation with IT Service organization and local management.
Knowledge
Experience troubleshooting Windows 7, Office Suite, Internet Explorer, VPN/network connectivity
Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area, including IT Toolbox and other internal resources
Basic skills in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration
Lifting/moving equipment is required
Some travel will be required
Focuses on excellent customer service and needs of the entire BCG user community
Strong communication skills
Displays self-starting attitude, resourcefulness and professionalism
Reliable and cooperative team player; displays consideration and respect for others
Displays tact, patience and the ability to handle stressful situations
Demonstrates competence and character that inspires trust
Communicates effectively with the management groups and technical staff
Able to work independently, exercising sound judgment and initiative
Demonstrates strong ability to identify, analyze and solve problems
Able to respect all company information as personal and confidential
Focuses on continuous learning to further IT knowledge and career development
Ability to work independently as well as in a team environment
Meticulous attention to detail
Ability to meet deadlines
Ability to follow established procedures/standards
Excellent oral and written English, clear communication
Qualifications
Post-secondary education in Technology or equivalent experience
Minimum of 2 years experience in similar role
Experience in effectively communicating and presenting technical concepts to management, peer group and staff
Experience in working with teams
Additional Information
If you are looking for a company where you will learn, grow and have an impact, this is the opportunity for you!
$72k-105k yearly est. 1d ago
Technical Support Specialist
Viewline Ventures
Information technology specialist job in New Brunswick, NJ
Job Description
Employment Type: Contract Role (1099)
About Us
Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right.
About the Role
As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions.
Key Responsibilities
Follow structured procedures and checklists with accuracy and consistency
Monitor accounts, balances, and system statuses to confirm successful execution
Troubleshoot routine technical problems and escalate complex cases when necessary
Keep precise, auditable records of all actions and outcomes
Complete occasional on-site verification or setup tasks (requires local travel)
Who You Are
Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues.
Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline.
Calm Under Pressure: You handle live or time-sensitive workflows without losing focus.
Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems.
Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements.
Bonus Points
Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations)
Familiarity with structured SOP-driven environments
Comfort with balancing technical and client-facing tasks
Achievement in competitive video games or strategy games
New grads and new workers welcome
Why Join Us
Competitive hourly pay with performance incentives
Flexible schedule with reliable, repeatable workflows
Opportunity to be part of the core engine of a fast-growing startup
Clear processes and strong team support so you can perform with confidence
$51k-90k yearly est. 6d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology specialist job in McGuire Air Force Base, NJ
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
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* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
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Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 33d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology specialist job in Trenton, NJ
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 53d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Franklin, NJ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-89k yearly est. 20d ago
Entry Level IT jobs
Beta Soft System 3.8
Information technology specialist job in Jersey City, NJ
Beta Soft Systems is a leading provider of InformationTechnology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
$71k-115k yearly est. 60d+ ago
IT Support Specialist
BCB Community Bank 4.6
Information technology specialist job in Bayonne, NJ
Job DescriptionThis position will require previous experience in a helpdesk role inside a Windows domain environment. It will involve general helpdesk support for all users' hardware and software, integration and deployment of third party applications within the domain, deployment of new equipment and removal of old. Being able to work independently is required, however internal department support and resources are available for any and all issues. There is great growth opportunity as experience, resources, and skill allow.
Role Requirements:
* A degree in Computer Science, Engineering and 5 years of related experience and/or training.
* 5 years of general hardware support and repair experience, including PCs, laptops, printers, and network devices
* 5 years of general software support, including applications such as Windows, Microsoft Office suite, etc.
* Proven experience working with a Windows domain (adding/removing accounts, password resets, and other tier 1 or 2 support calls)
* Experience with basic networking (TCP/IP stack, basic connectivity diagnostics, etc.)
* Must be capable of multitasking and balancing demanding workloads
Desirable Certifications and Other Experience:
* Any Microsoft Certifications (MCSA, etc)
* Any Cisco Certifications (CCENT/CCNA, etc)
* Any CompTIA Certifications (A+, Network+, etc)
* Banking/financial industry experiences a strong plus
* Proven customer service experience a plus
* Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
$70k-110k yearly est. 22d ago
Information Technology Support Specialist
Phaxis
Information technology specialist job in South Plainfield, NJ
Our client, a consumer goods manufacturer, has a great opportunity available for an IT Support Specialist. This is a highly visible role working with the Help Desk and is responsible for projects and tasks that require the administration of applications, workstations, servers and network devices. Other position responsibilities include the repair, troubleshooting and other assistance to employees with questions and issues concerning desktop computing (including software), printers and network connectivity in person or through remote phone support.
Essential Functions:
Planning and implementation of mass deployments to end user equipment (Group Policy, etc).
Use Microsoft Active Directory tools and capabilities to implement and manage machine security
policies for non-standard users and machines.
Research and resolve issues from Help Desk.
Ensure that work orders are followed-up and that they are completed in timely fashion.
Maintain security computer environment.
Responsible for setting up new and existing computers for software installation and configuration.
Identifies problems as they occur and ensure proper steps are taken to resolve those problems.
Other duties as assigned .
QUALIFICATIONS
Education/Experience:
Minimum of Bachelor Degree in InformationTechnology or closely related field.
3+ years in an IT support role, in a corporate environment, support all users with general IT help desk support .
Strong verbal, organizational and interpersonal skills.
Ability to handle rapidly changing priorities and maintain professional demeanor.
Dependable and reliable
Must be able to make strategic decisions
Must have strong computer skills necessary to input all data into Monarch System and efficiently utilize Microsoft Word and Excel and other programs in a Windows based environment
$51k-89k yearly est. 60d+ ago
Substitute Technology Support Specialist
Keyport Public Schools
Information technology specialist job in Keyport, NJ
Substitute Technology Support Specialist JobID: 2569 Substitute/Technology Support Specialist Additional Information: Show/Hide Substitute Technology Support Specialist QUALIFICATIONS: * Hold at least an Associate's Degree in InformationTechnology or a related degree from an accredited college or university.
* Have 1-3 years of experience in working with technology in an organizational, corporate, or school environment.
* Hold a valid driver's license with no serious violations.
* Have excellent integrity and demonstrate good moral character and initiative.
* Exhibit a personality that demonstrates enthusiasm and interpersonal skills to relate well with students, staff, administration, parents, and the community.
* Demonstrate the ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary
* Required criminal history background check and proof of U.S. citizenship or legal resident alien status.
$51k-90k yearly est. 53d ago
IT Help Desk Support - Level II
K2 Staffing
Information technology specialist job in Roseland, NJ
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$51k-89k yearly est. 60d+ ago
IT Help Desk Technician
MSP Test 5
Information technology specialist job in Trenton, NJ
Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically.
• Diagnoses and resolves basic technical hardware and software issues.
• Redirects unanswered problems to appropriate resource.
• Identifies and escalates situations requiring urgent attention.
• Tracks and routes problems and requests, and documents resolutions.
• Stays current with system information, changes, and updates.
• Performs other related duties as assigned.
$51k-90k yearly est. 60d+ ago
IT Procurement Specialist
Global Channel Management
Information technology specialist job in Bernardsville, NJ
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Additional Information
$26/hr
6 months
$26 hourly 1d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Franklin, NJ?
The average information technology specialist in Franklin, NJ earns between $61,000 and $123,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Franklin, NJ
$87,000
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