Information technology specialist jobs in Gastonia, NC

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. GIS Technician 1 Year Contract Onsite Local Candidates Only! Charlotte, NC NO C2C Candidates! An entry level GIS position, who will assist with the updating and maintenance of data within a large scale Enterprise GIS database. Desired Skills and Experience: Requires an Associate's degree in Geography, Earth Science, Engineering, or related field and three years of relevant experience; or a Bachelor's degree in Geography, Earth Science, Engineering, or related field and one year of relevant experience. Must have a minimum of two years of experience using the ArcGIS suite of products and must have experience editing GIS data. Experience in importing, exporting, creating data in ArcGIS 10.x. Must be able to work with data stored in Enterprise Geodatabase. A basic understanding of Trimble Business Center is preferred. Preferred qualifications include experience with creating, collecting, and editing GIS data. GIS work experience with a city or county government agency is preferred. Required Software: Esri ArcMap and ArcCatalog 10.x TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Post Modern Solutions is a company based in Huntersville, North Carolina. They pride themselves on being at the forefront of modern solutions, offering innovative and effective approaches to Networks, A/V, VoIP, and other technologies. Their commitment to excellence and client satisfaction has positioned them as a trusted partner in numerous projects. Role Description This is a full-time on-site role for a Technical Specialist located in Huntersville, NC. The Technical Specialist will be responsible for providing technical support, installation, troubleshooting issues, analyzing data, and ensuring effective communication with customers. They will work closely with the customer service team to address client needs and improve service delivery. Qualifications Strong Analytical Skills Excellent Communication and Customer Service skills Proficiency in Troubleshooting and Technical Support Ability to work independently and in a team Bachelor's degree in a relevant field or equivalent experience Experience in the technology industry is a plus Must be able to travel

IT Support Engineer - Windows 11 / M365 (Contract) Duration: 3-Month Contract We are seeking a hands-on IT Support Engineer to join a fast-paced enterprise environment in Charlotte, NC. This role will play a key part in supporting a Windows Hello deployment project while delivering high-touch end-user support for a high-profile user base. Key Responsibilities Project & Technical Support Support the deployment and implementation of Windows Hello across the enterprise Provide hands-on support for Windows 11 environments Troubleshoot and support Microsoft 365 (M365) services and applications Perform Active Directory (AD) and Azure Active Directory (Azure AD) administration Support device management using Intune Provide support for System Center Configuration Manager (SCCM) Assist with iOS device management and support End-User Support & Customer Service Deliver exceptional customer service while minimizing business disruption Troubleshoot and resolve escalated technical issues Escalate unresolved problems to appropriate teams when necessary Identify recurring issues and recommend service improvements Collaboration & Documentation Partner with infrastructure, security, and business teams to provide seamless support Participate in team meetings and knowledge-sharing sessions Contribute to documentation, training materials, and process improvements Required Skills & Experience Technical Skills Hands-on experience supporting Windows 11 Strong experience with Microsoft 365 Working knowledge of Active Directory and Azure AD Experience supporting SCCM Experience with Intune / MDM Knowledge of iOS device management Familiarity with ITIL processes and best practices Professional Skills Proven experience supporting users in fast-paced, high-visibility environments Excellent communication and interpersonal skills Strong analytical and problem-solving abilities with a focus on root cause analysis USC and GC W2 employees only. No 3rd parties

About Us AT-NET Services is a premier Managed IT Service Provider dedicated to delivering proactive, reliable IT solutions. Our expert team ensures top-tier IT support, security, and infrastructure management for clients across diverse industries. We are seeking a skilled and motivated Help Desk L2 Technician to join our growing team. Job Summary As a Help Desk L2 Technician, you will provide advanced technical support, resolve complex IT issues, and ensure high-quality service for our clients. You will troubleshoot and manage networks, hardware, software, and cloud services while maintaining excellent client satisfaction. Key Responsibilities Provide remote and onsite technical support, focusing on quick issue resolution and client satisfaction. Diagnose and troubleshoot hardware, operating systems (Windows/mac OS), applications, and cloud-based services. Administer and maintain Microsoft 365, Active Directory, and Azure environments. Manage firewalls, routers, switches, VLANs, VPNs, and SD-WAN solutions. Perform system updates, patch management, and security configurations. Support VMware environments and use PowerShell for troubleshooting and basic automation. Escalate tickets as per the defined escalation process. Liaise with vendors, suppliers, and internal teams to resolve IT challenges. Maintain and update documentation for client systems and processes. Ensure compliance with security best practices (CIS Controls, NIST, CMMC, etc.). Qualifications & Requirements 3+ years of experience in an IT support or help desk role, preferably within an MSP. Strong knowledge of Windows Server, Windows Desktop, and Microsoft Applications. Experience with Microsoft 365 administration (Exchange, SharePoint, Teams) and Azure. Proficiency in network troubleshooting (DNS, DHCP, VPN, TCP/IP). Hands-on experience with VMware support and PowerShell scripting. Familiarity with backup solutions, disaster recovery, and security best practices. Strong communication, customer service, and organizational skills. Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator are a plus. Experience with ConnectWise Automate, Manage, SonicWALL GMS/NSM, and Logic Monitor is a plus. Why Join Us? Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and certifications. Collaborative and dynamic work environment. If you're a dedicated IT professional passionate about delivering exceptional support, apply today to join AT-NET Services and grow with us!

We suggest you enter details here. Role Description This is a full-time on-site role for a Help Desk Manager located in Charlotte, NC. The Help Desk Manager will oversee and coordinate the day-to-day activities of the help desk team to ensure efficient and effective IT support. Responsibilities include managing help desk staff, resolving technical and customer service issues, monitoring key performance indicators, and implementing tools and processes to enhance service quality. Collaboration with teams to identify improvement opportunities and training the help desk team will also be key aspects of this role. Qualifications Proficiency in Technical Support and Troubleshooting for hardware, software, and network-related issues Strong skills in Help Desk Support and Customer Service to ensure a seamless user experience Experience in maintaining Customer Satisfaction through effective communication and problem resolution Proven ability to manage and lead a team, including delegating tasks and performance management Strong analytical, problem-solving, and decision-making abilities Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications (e.g., ITIL, CompTIA A+) are a plus

Compensation: $18-22 per hour Mobile Help Desk Support Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS. Responsibilities: Respond to and resolve user requests for assistance via phone, email, and text messaging. Provide initial analysis and resolution for incidents and service requests submitted by internal users. Utilize help desk tracking software for efficient issue resolution. Required Qualifications & Experience: Proven ability to follow defined processes and seek advice when necessary. Previous experience in customer support, call center, or similar roles. Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices. Nice to Have Skills & Experience: Familiarity with IT knowledgebase software and end-user documentation. Strong communication skills for interfacing with management and technical resources. Experience in maintaining poise and humor in stressful situations. Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance. Voluntary and long-term disability insurance. Paid time off, 401(k), and holiday pay. Weekly direct deposit or pay card deposit. Other Information: Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST. The position offers opportunities for growth and exposure to advanced technical environments. Applicants must have strong problem-solving and customer service skills. If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Brooksource is seeking a Junior Technical Delivery Specialist to join our Fortune 500 banking client in the Charlotte, NC area. The Junior Technical Delivery Specialist will help support sprint planning, capacity planning, and help the teams stay organized. You will play an integral role to drive work through the pipeline. This entry-level position works closely with cross-functional teams to ensure that all aspects of the delivery process are executed smoothly and efficiently. This position is ideal for recent graduates from universities or boot-camps, veterans, or individuals with up to one year of professional IT experience and a long term interest in technology. Logistics Charlotte, NC (Hybrid 3 days onsite) Full time (40 hours per week) First year salary: $62,000+ Start Date: February 2026 We are unable to provide sponsorship currently Key Responsibilities Support 1-3 agile teams in planning and execution of deliverables. Assist with sprint planning, capacity planning, and day-to-day coordination. Facilitate communication between teams and stakeholders to resolve issues and remove blockers. Help organize and track work using tools like Jira or similar platforms. Participate in quarterly planning and gradually take ownership of facilitation activities. Identify and address delivery challenges to keep projects on track. Collaborate with development leads and project managers to ensure alignment across teams. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field OR equivalent experience (bootcamp graduates welcome). Strong communication and organizational skills. Ability to work collaboratively and adapt to changing priorities. Basic understanding of Agile methodologies and ability to engage with technical teams. Familiarity with project tracking tools (e.g., Jira). Preferred Skills Experience in a technical or delivery-focused role. Understanding of the Software Development Lifecycle (SDLC). Interest in technology and desire to grow into delivery or project management roles. Top Attributes Positive attitude and strong aptitude for learning. Excellent interpersonal skills for team facilitation. Detail-oriented with problem-solving mindset. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Infrastructure Analyst | Long- term Contract | Hybrid: Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Duties & Responsibilities: Lead troubleshooting efforts and implement fixes for assigned platforms; independently resolve complex issues. Partner with vendors to support and maintain applications (break-fix, patches, upgrades, service packages). Coordinate and perform routine maintenance such as patching, service pack deployments, and upgrades in collaboration with operations and database teams. Apply both waterfall and agile methodologies for application development and maintenance; serve as SME or Technical Lead. Identify, design, and deliver platform enhancements; define upgrade and change management processes. Promote platform automation and guide teams in the effective use of cloud technologies. Research emerging technologies and make recommendations at the application and integration level. Design system modifications based on business requirements and coordinate development efforts. Process Change Requests and support QA documentation for implementations and operational changes. Document work thoroughly and follow established procedures. Clearly communicate downtimes, changes, status updates, issues, and defects to users and IT leadership. Present complex technical topics in a clear, understandable way. Facilitate meetings and provide direction to team members and stakeholders. Build and maintain strong working relationships across all business levels. Demonstrate strong communication, listening, negotiation, and conflict-management skills. Prioritize work based on business needs and guide team activities accordingly. Independently research issues, multitask effectively, and meet tight deadlines. Work both independently and collaboratively with minimal supervision. Maintain professionalism, confidence, and composure in high-pressure situations. Recognize when to escalate issues and provide timely status updates. Required Qualifications: Bachelor's degree in Computer Science or a related field 5-10 years of experience in application development and/or application support Experience managing large assignments and leading small projects Strong abilities in requirements gathering, design, coding, testing (unit, system, integration), documentation, and implementation using standard methodologies Ability to adapt quickly within a rapidly changing IT environment Proven success meeting tight deadlines and independently prioritizing multiple tasks Knowledge of client/server concepts and object-oriented design Experience supporting vendor-installed applications Effective written and verbal communication skills with strong teamwork and interpersonal strengths Desired Qualifications: Experience working within large programs and Agile environments Ability to collaborate with cross-functional stakeholders and balance competing priorities Experience supporting Microsoft collaboration tools (Exchange, SharePoint, Teams, OneDrive) Strong analytical and problem-solving skills with a record of delivering high-quality solutions Advanced coding skills in commonly used enterprise languages Knowledge of the System Development Life Cycle (SDLC) and ability to guide others in its use Experience with schema/database design, enterprise standards, and process compliance

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

Join a Team That's Got Your Back At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you. What's in It for You? Great work deserves great rewards. Here's what you can expect: Competitive Pay We appreciate your skills and make sure you are compensated fairly. Fully Remote Work from wherever you're most productive while staying connected with an awesome team. Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered. Career Growth We invest in our people. Get access to training, certifications, and development opportunities. Paid Time Off & Holidays Work-life balance matters. Take time off when you need it. Tech Stipend Well make sure you have the tools you need to do your job. A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving. What You'll Be Doing - Helping employees with IT issues hardware, software, networks, and everything in between. - Setting up and maintaining accounts, security settings, and company devices. - Installing software, troubleshooting bugs, and keeping things running smoothly. - Working with the IT team to improve systems and make things more efficient. - Teaching employees IT best practices so they can work smarter. - Keeping track of IT requests, solutions, and processes to build a strong knowledge base. What We are Looking For - 2+ years of experience in IT support, help desk, or a similar role. - Strong troubleshooting skills with Windows, mac OS, and cloud-based apps. - Experience with remote desktop tools, VPNs, and IT security best practices. - Ability to explain tech stuff in a simple, easy-to-understand way. - A problem-solver who thrives in a fast-paced environment. - A team player who enjoys working with others and sharing knowledge. Why You'll Love Working Here At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies. Ready to be part of a team that values you? Apply now!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement. Responsibilities Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues. Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware. Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements. Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols. Manage vendor relationships and third-party support contracts for on-site services. Maintain accurate documentation of support activities, asset inventories, and configuration records. Support onboarding and offboarding processes, including device provisioning and decommissioning. Manage software updates, ensuring systems are up-to-date. Travel as needed to support remote sites and ensure consistent service delivery. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required. 10+ years or more related IT experience. Knowledge of relevant operating systems - Windows, Mac, iOS. Technical competency with printer, scanner and other hardware devices. Experience working with Active Directory, Group Policy. Knowledge of video conferencing concepts. Basic Knowledge of networking technologies. COMPETENCIES: Strong verbal and written communication skills. Strong leadership and communication skills. Comfortable working with Business leaders. Excellent problem-solving skills.

Job Description Corvid is seeking highly skilled interns for the Summer of 2026 who are interested in growing their skills in technology. This paid internship presents a unique opportunity for aspiring professionals to gain hands-on experience in a dynamic and collaborative environment. We are looking for talented candidates pursuing a Computer Science degree, with a conditional job offer (based on performance) in one of the following fields: Windows Administration Linux Administration Help Desk Support High Performance Computing Administration Data Center Technician Throughout the summer, dive into on-the-job training covering a wide range of disciplines, including Windows and Linux system administration/engineering, scripting and automation, security best-practices, HPC systems management for our 85,000+ core supercomputer, and data center operations. Each rotation pairs participants with an expert mentor with years of experience in their respective field. The internship program goes beyond providing mentorship and valuable learning experiences; it also offers opportunities for interns to connect with their peers through exciting social events, such as catered lunch presentations showcasing engineering expertise across the company. Whether you love working with hardware, automating repetitive tasks, are interested in the maintenance of a high-performance computer, or can't decide between any of the above, this is the internship for you! Who We Want: We are seeking motivated self-starters who enjoy formulating elegant solutions to difficult problems. To be successful in this position, a candidate will ask lots of questions, be a strong proponent of continuous change, pay attention to detail and take initiative to identify current problems and find a way to solve them. Extra points for background knowledge in Linux, numerical modeling and simulation, and computational cluster support. Previous Projects: Setup a high-performance computing (HPC) cluster Automate offline third-party application updates for Corvid's classified networks Develop binary installers for in house module deployment/configuration R&D high availability for BeeGFS, Corvid's current HPC storage solution Construct HPC pods & racks to extend Corvid's primary supercomputer Assist technicians with the maintenance and configuration of our HPC's water circuit, power circuit, PDUs, CDUs, and HVAC equipment Required Qualifications: Pursuing a BS in Computer Science or Computer Engineering Scripting experience (Python, PowerShell, Bash, or similar) Minimum GPA: 3.5 Ability to obtain a U.S. Security Clearance Strong desire and ability to learn Good communicator with strategic, analytical, and creative thinking skills Ability to thrive in an extremely fast paced environment Preferred Qualifications: Object-oriented programming experience Experience in scripting/automation Experience submitting jobs to a scheduled cluster Why Corvid? Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.

IT Audit - Intern BH Job ID: 3409 SF Job Req ID: 15997 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ingersoll Rand's Internal Audit Department plays a crucial role in making sure our company runs effectively and follows important policies and regulations. As an? IT Audit Intern reporting to our IT Audit Manager, you will participate in a variety of IT audit activities - such as assisting in the execution of SOX walkthroughs and testing, operational IT audits, and special projects - all while being guided by the wider IT Audit Team. This internship offers a hands-on learning experience in a supportive, professional environment, great for someone who wants to understand how auditing of IT systems works in a global company and explore emerging technologies like Robotic Process Automation (RPA) and data analytics. Essential Duties & Responsibilities * Participate in walkthroughs to see how IT controls work within the business. * Prepare clear, timely documentation (workpapers) showing how IT controls are designed and work. * Assist in follow-up, remediation, and mitigation on audit findings. * Work with the global audit team, external auditors, other interns, and business/IT contacts to complete audit tasks accurately and on-time. * Participate in a special project using Robotic Process Automation (RPA) or data analytics, and present the project at the end of the internship. Key skills/competencies built during rotation * Gain an understanding of Ingersoll Rand's brands and business operations. * Become familiar with company policies, procedures, and standards. * Learn fundamental auditing processes and the role of Internal Audit. * Learn about key IT processes, risks, and control measures. * Get exposure to various IT systems and audit technologies. * Gain hands-on experience with RPA and/or analytics. * Understand how cybersecurity impacts IT auditing. * Understand the basics of Sarbanes-Oxley (SOX) compliance for IT Audits. * Develop clear professional communication and documentation skills. * Enhance problem-solving skills through root-cause analysis of issues. * Improve time management by balancing multiple audit tasks and deadlines. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************