Information technology specialist jobs in Greenville, NC

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Focus Services is seeking motivated, dependable individuals to join our team. Our employees enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package. Focus Services is a leader in the call center industry with a dynamic team of employees in 11 contact centers in four different regions of the world. If you have computer experience from hobby level gamer, to prior work experience, or an educational background in IT support, and you enjoy working with computers, routers, and network connectivity, you will definitely do well as a Technical Support Specialist. Your mission ... should you choose to accept it ... is to field calls, answer questions, explain product information, and provide customers clarity on their accounts POSITION TITLE Technical Support Representative OVERVIEW This is an exciting opportunity to join Focus Services Technical Support team. Core job responsibilities include providing technical support to customers with internet, television, and phone services. Additionally, ideal candidates will be responsible for creating accurate interaction notes within the call dispositioning system. SPECIFIC EXPECTATIONS Assist customers with resolving loss of internet connectivity and quality of service issues (Wi-Fi & Wired devices), cable television issues, equipment provisioning issues, and issues related to phone service (e.g., loss of dial tone, quality of service, telephone number porting). Ability to drive customer issue(s) to resolution during the initial customer interaction. Demonstrates the ability to manipulate multiple tools effectively and efficiently (e.g., Knowledge base, various tools that assist with issue diagnosis/resolution) Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits. Demonstrate awareness of company policies and procedures, utilizes sound judgment, and remains within scope of support. Follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII). Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations, to manage, negotiate with, and diffuse angry or upset customers. Demonstrates the ability and takes ownership to achieve established goals and performance metrics. Comfortable adapting to policy and/or procedural changes that are communicated via instructor lead training, virtual training, e-mail, and/or verbally via team huddles. Interacts with customers via telephone Must be able to wear telephone headset and manipulate objects such as keyboard and mouse for extended periods of time. QUALIFICATIONS High School Diploma or equivalent Proficient in Microsoft Windows & Mac OS Technical aptitude as it pertains to navigating multiple windows of information 1+ years of customer service experience in a performance managed environment that is technology focused with high volume troubleshooting via phone or prior gaming experience Strong typing and oral communication skills Regular and prompt attendance during training and scheduled shifts Requires flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business. Winning ATTITUDE and DRIVE FOR SUCCESS, a must! INSURANCE BENEFITS & TIME OFF Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Paid Holidays Reduced or Flexible Hours Family Medical Leave FINANCIAL BENEFITS Excellent base wage Daily / Weekly / Monthly Contests and Prizes Scholarship Opportunities Performance Bonus PERKS & DISCOUNTS Employee Discounts Company Social Events On the Job & Continuation Training Professional Development/Advancement Opportunities Volunteer Assistance Program Referral Programs Tons of food and snacks Charity events Casual dress code Tiered promotional opportunities based on performance Individual and Team recognition WHY WORK FOR FOCUS? Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere. OUR ENVIRONMENT Focus Services is an open call center layout. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events. Check us out at ********************* to learn more about our company history, culture, and values! THIS MESSAGE WILL SELF-DESTRUCT IN 5 SECONDS ... SO APPLY ASAP! APPLY ONLINE at *********************/careers Release Authorizing Check of Employee's Credentials In consideration for the examination of my suitability for new or continued employment, I hereby authorize Focus Services. (hereinafter the Company) to perform all checks of my credentials as allowed by law including, but nor limited to, discussions with: supervisors and former supervisors, friends, business associates, or other individuals that the company, in its sole discretion, believes may have relevant information regarding my suitability for employment or continued employment. I further authorize the Company to perform the following checks of my credentials: Criminal Background Reports, Motor Vehicle Report (MVR), Consumer or Investigative Credit Reports, Social Security Verification Report, and such other reports/checks as the Company deems appropriate. I agree not to assert any claims or causes of action of any kind against the Company, its agents, its employees, or any individual or company contact by the Company, arising out of the Company's investigation. I further release and forever discharge the Company, its agents, its employees, and the individuals and companies contacted by the Company as part of its investigation, from any and all claims, demands, damages, actions, causes of action, or suits of any kind or nature whatsoever arising from the Company's investigation of my credentials. I acknowledge that the Company has made no representations of any kind as to whether employment will be offered or continued at the conclusion of its investigation. I hereby acknowledge that I have read the above disclosure statement and understand it. You have the right to make a written request within a reasonable period of time to receive additional, detailed information about the nature and scope of any investigation. You may request a copy of any report. You will be notified if a decision not to hire or continue to hire is made based on the information discovered through any of the various reports secured by the Company. Notice - This is to inform you that as part of our procedure for processing your suitability for employment, we may obtain from a credit reporting agency a consumer report containing financial and other information about you. We comply with the Fair Credit Reporting Act, which provides individuals with rights regarding consumer reports and which places specific obligations on employers using credit reports. Terms of Employment Focus Services is an equal opportunity employer and offers employment opportunities to qualified individuals regardless of their race, color, religion, sex, national origin, age, physical or mental handicap, veteran or disabled veteran status and conforms to all applicable laws and regulations. It is understood and agreed upon that any misrepresentation by me in this application will result in cancellation of this application and if employed my employment may be terminated at any time. Furthermore, I understand that my employment is at-will, which means that just as I am free to resign at any time, the employer reserves the right to terminate my employment at any time, with or without cause and without proper notice. I understand that no representative of the employer has the authority to make any assurances to the contrary. I give the employer the right to investigate all references and to secure additional truthful information about me, if job related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information. I authorize the company to release to any person, firm, entity or organization with which I may seek employment in the future, any truthful information concerning my work experience with the company. I hereby release and hold the company harmless from any claim for releasing any truthful information within its knowledge and/or records. I hereby voluntarily consent to a physical examination and/or tests to be conducted by company-designated physicians and/or other appropriate medical personnel. If employment is offered, I specifically volunteer for testing to determine the presence of drugs and/or alcohol in my system. I voluntarily authorize the release of the test results to the management of this company for use in determining my eligibility for employment. I understand that only those applicants with a negative drug and/or alcohol test result will be considered for employment. In submitting this application I agree that I have read, fully understand, and agree to the terms listed above.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams. You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology. Responsibilities Provide onsite and remote IT support across mac OS and Windows environments. Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees. Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.). Maintain conference room systems, digital signage, printers, and other collaboration tools. Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi). Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms. Create and maintain IT documentation, knowledge bases, and training guides. Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning. Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs). Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity. What We're Looking For 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking. Excellent communication skills with the ability to explain technical solutions to non-technical users. Experience balancing multiple priorities in a fast-moving environment. Strong knowledge of IT security, access control, and best practices. Hands-on experience with mac OS & Windows environments. Proficiency in Google Workspace or Microsoft 365 administration. Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.). Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM). Familiarity with IT ticketing systems, asset management, and SaaS administration. Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar. Experience in media production, content creation, or entertainment industries. Knowledge of Linux, scripting, or automation tools. A Place to Call Home We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants. Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home. Benefits The Perks, Why Work On the MrBeast Team Competitive Salary Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days

The Industrial Health Specialist supports employee health and safety at the Alliance One North America (AONA) and the Alliance One Value Added Tobacco Products (VATP) manufacturing facilities located in Wilson and Winston-Salem by providing medical care, conducting health assessments, promoting wellness and injury prevention, facilitating safety training, ensuring regulatory compliance, and managing workers' compensation claims. This role takes a proactive approach to health promotion and risk reduction, enhancing employee well-being and operational effectiveness. This role will be responsible for all health services needs at the AONA and VATP operations. Incident Response Administer first aid, CPR and emergency care for workplace injuries and illnesses. Assess patient condition and determine appropriate treatment or referral. Manage return-to-work and rehabilitation programs and coordinate with external healthcare providers. Worker's Compensation * Initiate and maintain workers' compensation claims including documentation of treatment plan. * Act as liaison between company, insurance carrier and health provider. Workplace Hazard Identification and Risk Assessment/Management * Collaborate with safety team to identify and mitigate health risks - chemical, physical, biological, ergonomic, etc., and develop and maintain PPE and job safety assessments. * Oversee health programs - hearing conservation, respiratory programs, ergonomics, etc. * Coordinate emergency response planning and drills with safety team. * Collaborate with safety team to track and analyze accident and illness trends to prevent recurrence. Health and Safety Education Collaborate with safety and HR teams to support health and safety programs. * Collaborate with safety team to educate employees on safe work practices, PPE usage/cleaning and injury prevention. * Conduct training sessions for bloodborne pathogens, respiratory practices, first aid and CPR, and other trainings as deemed necessary. Health Services Administration and Management * Lead and coordinate health services across U.S. operations by developing standardized protocols, ensuring regulatory compliance, and effectively communicating expectations to stakeholders. * Participate in Safety Committee Incident Response Team meetings. * Supervise seasonal industrial health services employee(s) Compliance and Reporting * Ensure compliance with OSHA and other occupational health standards. * Maintain confidential employee health records and documentation. * Maintain OSHA 300 Log. * Maintain First Aid Kits/AEDs to meet compliance requirements. Qualifications * Active Registered Nurse (RN), Licensed Practical Nurse (LPN) or Emergency Medical Technician (EMT) license in North Carolina * Minimum: Associate's degree; Preferred: BA/BS in occupational/industrial health and safety, emergency management or related field. * Minimum of 2 years nursing or EMT experience; industrial or occupational health experience preferred * CPR and First Aid certification required * Must possess a valid North Carolina driver's license * Strong communication and documentation skills * Strong computer skills: Experience with Microsoft Office products including Word, Excel, Outlook * Ability to remain calm and effective in high-pressure situations * Familiarity with OSHA regulations, OSHA 300 and workplace safety standards Preferred Skills * Experience in occupational or industrial health and safety * Knowledge of basic ergonomic and injury prevention practices Physical Requirements * Ability to stand and walk for extended periods. * Ability to sit, kneel, squat, bend, pull, push and lift up to 50 pounds. Working Conditions * Agriculture manufacturing facility * Travel to other company-owned NC facilities * Exposure to industrial environments and potential health hazards

Job Description The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware. Requirements The IT Field Technician's roles may include: • Providing high-quality technical customer support • Spending time out in the field at client sites as well as in the office • Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients • Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology • Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops Technical skills that would be useful: • Windows desktop troubleshooting • PC setup and deployment • Windows Server support: User additions, password changes, etc. • Server application troubleshooting (vendor management) • File Share permissions changes • Basic Office 365 administration • Server application upgrades and installations • Active Directory administration • Server hardware instillation • Wireless troubleshooting • Email troubleshooting • Vendor support Qualifications: • Experience in a managed service environment is a plus • 3-5 years of direct work experience in IT support • Networking background • EDR and Managed Services-level security experience • Excellent listening and verbal and written communication skills • Ability to work individually and as part of a team • Valid driver's license and transportation • Ability to work at heights on ladders and lifts, in tight spaces, and lift 50 lbs. Benefits Salary commensurate with experience Paid Time Off Health Insurance, Supplemental Insurance

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: IT Deployment and Testing Technician Duration: 8+ Months Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones IT Deployment and Testing Technician Position Summary: The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR). Key Responsibilities: Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies. Troubleshooting and Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements. Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues. Documentation and Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities. Collaboration and Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress. Qualifications: Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred. Skills and Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail. Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications. Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed. Position Type and Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.

Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Who we are looking for We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community. What you will do The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care. You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make meaningful impact on the lives of those members. You will be maintaining all clinical records, by documenting all engagements within given regulation. By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met. This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community. Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources. You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success. This could include developing socialization skills, adaption skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person. You will also participate in case management linking the member to meaningful services and referrals within their community. Qualifications to join a winning team If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are Bachelors level degree in human services with 2 years post graduate field work with adults Bachelors level degree in any field of study with 4 years post graduate field work with adults Masters level degree in human services with 1 year post graduate field work with adults Masters level degree in any field of study with 2 years post graduate field work with adults Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including Competitive compensation with regular performance feedback Healthcare Insurance including Medical, Dental and Vision Paid Time Off Per Diem and Part Time Options Who we are Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children. Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve. What we believe At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible. Physical Demands Regularly walk, stand or stoop occasionally lift, carry, push or pull move objects weighing up to 25 pounds regularly drive a motor vehicle must be physically able to complete NCI-B and CPR If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

North Carolina Corporation having experience in IT consulting for more than 10 years Qualifications Required Skills 3 years Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnel Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipment, LAN-attached printing/scanning devices, Windows OS Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365 Require experience in PC swap outs Strong organizational skills required Windows XP, Windows 7 PC Refresh experience Additional Information All your information will be kept confidential according to EEO guidelines.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Job Details Pride-Greenville - GREENVILLE, NC Full Time 4 Year Degree $21.00 - $23.00 HourlyDescription The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director. PRIMARY JOB RESPONSIBILITIES · Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations · Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan · Working knowledge of the adult mental health populations · Plan and engage in activities, provide supportive counseling and crisis management · Assist in meeting vocational, housing, and other basic needs · Enters service notes and other required documentation into information management system · Attend and participate in meetings on behalf of the consumer · Participate in weekly supervisory meetings with the team · Participate in clinical training events and any other meetings required QUALIFICATIONS · Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults) o Human service degrees include: social work, sociology, psychology or other human services OR · A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population · Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position **$3,000 SIGN-ON BONUS Pride in North Carolina, LLC is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community. #IND123

Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team. JOB SUMMARY We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed. Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems. Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods). Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours. Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role. RESPONSIBILITIES Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions. Respond to help desk requests, via phone, email, or ticketing system. Actively monitor ticket queues, take ownership of requests and enter details regarding resolution. Install, configure, and maintain computer systems, network devices, and peripherals. Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment. Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency. Document solutions and maintain accurate records of support activated. Provide best practice guidance and training to users on IT systems, software and tools. Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets. Manage inventory of IT equipment, software, and supplies. Coordinate efforts among internal IT and external resources. Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. QUALIFICATIONS 3+ years of experience in IT. Experience in start-up or manufacturing environments preferred. BS in Computer Science, System Engineering, or in a related discipline Understanding of IT Service Management (ITSM) principles and practices. Familiarity with proper mounting and cable management of server and network equipment. Strong troubleshooting and analytical skills. Strong communication and documentation abilities. Experience managing VMware environments, databases and active directories is a plus. Experience with network administration is a plus. Familiarity with scripting languages is a plus. Excellent problem-solving skills. Ability to work under pressure and prioritize tasks. Detail-oriented and capable of working both independently and as part of a team. Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples. Authorized to work in the US (Believer is an E-Verify participant). Ability to pass pre-employment background screening. EEO STATEMENT Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).

About Us Now part of Light & Wonder, Grover Gaming brings a legacy of innovation, integrity, and game design excellence to every aspect of our growing team. Known for award-winning gaming experiences and an energizing workplace culture, Grover has built a reputation as a top employer and a trusted name in charitable gaming. Together, we're expanding our reach and reshaping the future of the industry. Position Overview Our Deployment Specialist role is tasked to coordinate and setup new stores and devices across all Grover markets. They'll work with field techs, legal, market managers, customer support, QA, and many others to perform these actions and ensure operations are moving in a timely manner. Schedule for this role: Wednesday-Saturday 8am-7pm; on call Sat night until Sun 8am Key Responsibilities Primary focus is on new location, device setup, additions, replacements of machines and components. Actively participating in call queue (Round Robin and Zendesk Talk) Fielding deployment calls and emails. Communicating the status of a setup, barriers and upon completion to sales members, field techs or distributors. Following and accurately checking deployment checklists. Ensuring all checklists are linked to Zendesk tickets and accurately completed. Updating checklists when necessary and documenting the changes for tracking purposes. Participating in call rotation from 7pm-8am Monday through Friday and alternating weekend on call. Actively engaged in training on software updates and new software. Attending customer and field tech training via phone, email or slack. Completing departmental tasking distributed by department leadership Why Join Us? Work in one of the most innovative sectors of gaming Competitive pay and benefits Opportunities for growth and advancement Be part of a purpose-driven organization that gives back through charitable gaming A culture rooted in integrity, innovation, and impact #LI-TD1 #LI-Onsite Qualifications Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

PC Support Analyst Schedule: Full-time, Days Your experience matters Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a PC Support Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Our information technology team is dedicated to ensuring reliable, secure, and efficient technology solutions that empower staff to deliver exceptional patient care. We work collaboratively across departments to troubleshoot issues, implement system upgrades, and maintain critical infrastructure, all while prioritizing data security and user support. Joining our team means being part of a proactive, service-driven group committed to innovation and operational excellence. How you'll contribute A PC Support Analyst who excels in this role: * Enters support requests into tracking system and assigns ticket number or other identification. * Supports, assists with troubleshooting of network infrastructure as directed by Network and System Manager and/or HITS Director. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. * Directly responsible for support of computers, peripherals, operating systems, client applications to ensure availability, security, privacy and appropriate back up as directed by manager or director. * Ability to install, configure, troubleshoot, upgrade, reconfigure, physically move while also providing appropriate support to users of all types, while maintaining security and privacy of data. * Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges. * Provide off-site support which will include the items listed above. * Provides education and training as necessary to support users in their positions, and to help make them competent in their roles. * Participates on assigned teams and committees as assigned by manager and/or director. * Needs to be able to provide support after hours, on an on-call basis. * Able to tolerate frequent interruptions and be able to prioritize as needs of the facility change. * Must have strong interpersonal, oral and written communication skills. * Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. * Must possess the ability to effectively function in a stressful environment. Must possess the ability to remain on feet for extended periods of time and to perform the essential duties of the position. * Trouble ticket software monitoring, support, escalation and resolution. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: * Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. * Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. * Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). * Professional Development: Ongoing learning and career advancement opportunities. * Free travel and entertainment discount program to ensure you enjoy your time away from work. What we're looking for Applicants should have a high school diploma or equivalent; associates or bachelor's degree preferred. Additional requirements include: * At least two years of experience in information systems, preferably in a hospital setting. * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. * Must be able to work in a stressful environment and take appropriate action. More about Wilson Medical Center Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more. EEOC Statement "Wilson Medical Center is an Equal Opportunity Employer. Wilson Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Qualified Professional I (QPI) Benefits Competitive Pay Medical Insurance PTO Retire Plan Longevity Bonus (on hire date each year) Growth Opportunities Responsibilities Serves as a primary advocate for each assigned consumer and to ensure that monitoring functions are completed appropriately. Assist in conducting investigations involving abuse/neglect. Ensure the guardianship process is completed for all clients over the age of 18 as warranted. Represent LIFE, Inc. as a member of local ARC and other advocacy groups as requested. Participate in Utilization Review, Human Rights Committee, Accident/Incident Committee Meetings, and Psychotropic Drug/Pharmacy Meetings. Serve as chairperson of the Interdisciplinary Team. Maintain contact with school systems, workshops/day programs, and other outside agencies. Complete Habilitation Plan and NC Snap Assessment for assigned consumers in a timely manner (to be filed in record within two (2) weeks of meeting date). Ensure that consumers receive the needed services and interventions from appropriate program staff necessary for active treatment to occur. Schedule, conduct, and document interim meetings as needed to discuss revisions or additions to consumers' Habilitation Plans. Enter systematic program reviews, progress notes and event log entries utilizing a personal planning system. This will include the development of a plan of action for deficit areas. Assure compliance with ICF/IID regulations, licensure regulations, and LIFE, Inc. policies as related to the operation of the group home facility. Complete necessary payroll functions in reference to Habilitation staff at the end of each pay period. Interview, reference, and make hiring decisions in accordance with established guidelines in reference to Habilitation Associate positions. Participate in the administrative on-call schedule for the group home facility. Issue disciplinary action to habilitation staff up to and including termination in conjunction with QP II and Director of ICF/IID Services. Oversee scheduling of habilitation staff in order to ensure that appropriate staff-consumer ratios are maintained at all times. Ensure that all staff working within the group home facility receive necessary orientation and training as outlined by policy. Supervise all habilitation staff who provide services to assigned consumers within the group home facility. Monitor all data for all assigned consumers on at least a weekly basis to ensure appropriate frequency and accuracy of data. Ensure completion of monthly Home Inspection Reports and to take appropriate action to ensure that all LIFE, Inc. property and equipment is well maintained and in proper working order. Monitor budgetary costs and expenditures associated with the business operations of program activity. Resolve issues with Habilitation Coordinators and Habilitation Associates. Coordinate needed services with consultants. Qualifications Bachelor's or Master's degree in a human services field such as: Sociology, Psychology, Social Work, Human Services, etc. Required Knowledge: General knowledge of IID population, understanding of ICF/IID regulations. Basic computer skills. Must have at least one (1) year of experience working directly with individuals with developmental disabilities. Skills / Abilities: Excellent supervisory and human relations abilities. Able to organize and multi-task. Strong written and oral communication abilities. Must be able to work a flexible schedule. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Technical Support Specialist Department: In-House Service Supervisor: In-House Service and Warranty Manager Hiring Range: 60,000 65,000 DOQ 8- Hour Shift, Monday Friday Position Summary This position is responsible for assisting dealers and customer support with technical product questions on LS Tractor products and improving product resolution cycle times for LS Technicians. This includes improved communication and sharing of best practices among LS Dealers. Works with LS Service Managers to help solve technical service-related problems. Helps to improve LS Technicians diagnostic and repair abilities resulting in less downtime and reduced costs for our customers. Conducts preliminary investigations into LS Tractor product issues. Is a member of our In-house Service Team and supports all products functions allowing LS Dealers to serve customers more efficiently. This position provides in-depth troubleshooting support on diesel engines, hydraulics, transmissions, air conditioning, electrical, etc. Individuals in the TSS position must have the ability and skill sets to clearly troubleshoot these systems over the phone, through email, remote access, and other means. Additionally, this position will support the publication of Technical Information Bulletins. Effective communication of verbal and written technical information is essential. Individuals must display sound judgment and proper assessment of all factors when dealing with difficult situations and customers. Typing and computer skills are required for administrative duties. Position Duties and Responsibilities Be a resource for LS Technicians, Service Managers/Advisors/Shop Foreman, and Parts Managers to help resolve critical product problems by assisting in diagnosis, repair and sharing of best practices. Ensures all necessary information is documented and communicated clearly and concisely. Coordinates cases between LS Dealers and LS Quality Assurance Team as needed. Works with LS Quality Assurance and Warranty as a partner in quality to help identify emerging product quality concerns and support problem resolution. Assist in the creation of Technical Information Bulletins. Reviews and shares weekly case solution report with the proper team. Communicates and executes effective processes to ensure internal and external customer satisfaction. Maintains up to date technical knowledge of engine, hydraulics, and electrical systems and repair manual schematics. May provide technical support to customers for LS Tractor equipment as needed. Utilize LS Diagnostic Tool, Dealer Portal, Warranty System, Parts System, remote access, and other LS Tractor resources to proactively diagnose equipment issues. Determine whether dealer/customer issues can be resolved over the phone or coordinate with responsible LS Service Manager to create and set up service visits as needed. Assists in helping to identify training needs or gaps by communicating with location Service Managers/Advisors/Shop Foreman. Identifies and drives continuous service and process improvements. Prepares and analyzes Service Department reports; uses data to help drive improvements for growth. Proactively sees and participates in available company-sponsored training, to develop and advance knowledge base and skill set to include Start Blue and Stay Blue Training programs required for the development of skills and knowledge. Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Support management in the pursuit of policies, plans, goals, and long-term objectives. Ensures our reputation and image in the community is consistent with company values. Responsible for delivering high level customer experience. Maintains a clean work area and performs work in an organized fashion. Perform all other duties as assigned. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in the company handbooks. May work as a service trainer in our Training Department or assist our service trainers. Teamwork and Collaboration. Actively engages in production and team meetings and provides timely feedback to team regarding work topics. Understands organizational mesh points and potential synergies. Integrates team efforts across work team. Understands available resources and utilizes those resources when appropriate. Leadership. Acts with integrity. Treats others with dignity and respect. Models behavior that is consistent with Red monkey Foods Values. Delivers on commitments and deadlines. Communication. Effectively communicates with team members. Demonstrates sound oral and written communication skills. Communicates effectively and professionally to both internal and external parties. Executes effective customer communication and relationship building techniques. Minimum Requirements: Education and Experience Required 5+ years diesel technical experience as a Diesel Technician with mechanical, electrical, and hydraulic systems; preferably LS Tractor. Experience with basic computer functions; Experience using LS Diagnostic Tool (EVCI) or other computer based diagnostic repair tools. Advanced level experience communicating effectively verbally and in writing for case documentation and communicating to all necessary parties. Demonstrated experience solving problems effectively with best possible outcome for all involved. Demonstrated experience working with customers and customer service experience verbally over the phone, and in writing. Experience using financial principles to improve Service processes and performance. Experience analyzing and interpreting data and reports. Basic computer skills and the ability to use Microsoft Office software. Skills, Knowledge and Abilities Required Self-starter. Enjoy building deep, long lasting relationships with customers and employees. Ability to operate with a solutions approach and identify existing/emerging customer needs. Works well in a demanding environment with flexible/non-standard work hours based on the seasonal demand of Agriculture. Works well independently & with a team and is resourceful in finding solutions. Willingness and desire to learn about our products and customers continuously. Willingness to travel to LS conferences and dealer locations as needed for occasional internal training events, etc. Basic computer skills and the ability to use Microsoft Office software. Excellent communication skills. LS Tractor offers a competitive compensation package that includes: Competitive Base Pay and Bonus Pay Health Insurance coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor After 90-days Company paid Short-term Disability Long Term Disability Basic Life Insurance After 90-days Optional Coverage Dental Vision Accident Insurance Optional Life Insurance Cancer Insurance Paid Vacation and Personal Days 9 Paid Holidays 401k with Company match after 1 year Job Type: Full-time Salary: $60,000.00 - $65,000.00 per year Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Experience level: 5 years Schedule: 8 hour shift Experience: Diesel engine repair: 5 years (Required) Work Location: In person