Information technology specialist jobs in Greenwich, CT

CTG is seeking to fill a Desktop Support/ ThinkDesk Advisor opening for our client in Armonk, NY. Duration: Ongoing contract We can offer hourly and salaried options W2 only. Must be eligible to work in the US Without Restrictions CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. Duties: Manage a device locker and vending machine. Asset management is also a part of the role. Provide IT Support onsite via a by appointment system. During downtime, support global IT Support operations via chat. Skills: Windows & MacOS are key skills, Red Hat Linux a plus. Microsoft Office Suite, Cloud storage applications like Box and OneDrive, Adobe applications. Support mobile devices both iOS and Android. Familiarity with endpoint administration tools such as Microsoft Entra and Jamf. ServiceNow ticket process. ThinkDesk underwent a soft relaunch in November 2024, introducing an AI-first, customer-centric approach to onsite IT services. This transformation aligns with our broader strategy to modernize support delivery and improve user experience. A key feature of the relaunch is the Locker and Vending Machine offering, which enables employees to conveniently access new or replacement laptops, IT peripherals, emergency replacements, and loaner devices-all from a single, self-service location. This reduces wait times, improves hardware availability, and supports faster resolution of common IT needs. The ThinkDesk Advisor plays a central role in maintaining inventory accuracy and providing personalized support through an appointment system integrated with AskIT, ensuring efficient and trackable service delivery. Experience: 3 years of experience preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT. This is a full-time/Permanent role with benefits. Must be local/near CT with MSP experience. Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Our client is an elite IT products and services company, providing IT consulting, managed IT and managed security. Proven and established across over 400 customers they are currently adding to their customer facing technical team. The position is connected to an HQ office in Fairfield County CT. What we like - Stable and well run. Great CTO and CEO. Large span of control as a Helpdesk Analyst who understands that being a strong technical generalist is a must HOT market. This area is a huge problem, expense and opportunity for prospects and clients. It's exactly where great people like to live. Wide offering including Network cabling, Hybrid Cloud, Hosted VOIP/Internet, Storage, Server, Managed Security, Cyber Security Operations and more. This is a 20+ year old business that has had some of it's best success recently. They boast a 90+% retention rate and clients including Hello Fresh, University of Hartford, Stonington Public Schools, town of Shelton and many others. Candidates should have experience in a similar role managing L2 Support in IT products and services.

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office. Responsibilities Provide technical support to maintain, advance, and integrate ERP systems Provide timely ERP user assistance and technical support in resolving issues Analyze functional and cross-functional business process needs and develop process improvement recommendations Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms Modify procedures or changes in system integrations or applications to improve ERP systems' performance Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure Monitor and report routine system performance Requirements Bachelor's degree in information systems or a related field is required 2-5 years' experience as a Hardware/Software support Analyst ERP experience is a must (user experience is fine) Printer and peripheral maintenance required Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database. Strong Excel skills Only local candidates; no relocation is available Reliable transportation, there is no public transportation available Candidates must have a green card or US Citizenship; no sponsorship or transfers are available JobID: 47418

COMPANY: TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America. JOB DESCRIPTION: The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Image new and existing laptops via the standard imaging technology Create new Helpdesk Solutions for end-users and IT Write Clear and concise documentation for new and existing procedures Set up cubicles for new hires and contractors Work Helpdesk Tickets, which include hardware, software, OS, and account problems Support End-User software, connectivity, and services Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance Manage printers and scanners Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary. Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. QUALIFICATIONS: The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position. College diploma or university degree in the field of computer science and/or Minimum of 2+ years of work experience in Desktop support/Helpdesk Certification in Microsoft Operating Systems or Networking is a plus Working technical knowledge of PC (Windows 7/10/11) and Mac Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc. Hands-on software and hardware troubleshooting experience Experience documenting and maintaining configuration and process information. Good understanding of the organization's goals and objectives Knowledge of applicable data privacy practices and laws Strong customer service orientation Proven analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Strong interpersonal and oral communication skills Adept at reading, writing, and interpreting technical documentation and procedure manuals Ability to conduct research into hardware and software issues and products as required Ability to present ideas and solutions in user-friendly language Highly self-motivated and directed Keen attention to detail Skilled at working within a team-oriented, collaborative environment COMPENSATION & BENEFITS: TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays. The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future. TDK is an Equal Opportunity Employer

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

IT Lead Salary: $90k - $110k + Bonus NJ based full-service Law Firm seeks an IT Lead to join their Team! RESPONSIBILITIES: Act as lead liaison between firm and third-party IT support provider Ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used Assist personnel and our third party with troubleshooting and operational maintenance Perform various technical duties, which include, but are not limited to, the following: Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems Use User Experience Monitoring application daily Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines Assist HR and Facilities with ergonomic equipment setup Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed. This could require travel to other offices Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary Work with third party on security concerns and client security guidelines Setup and maintenance of conference room audiovisual equipment Meeting setup and support for video conferencing using web-based conferencing systems Provide on-site technical support for off-site/remote trials or conferences Troubleshoot and resolve wireless connectivity for internal and external customers Support for telephone programming and handset maintenance under direction of the manager Troubleshoot and coordinate repairs of hardware and software with vendors QUALIFICATIONS: Proficiency in the Microsoft Office suite, iManage and other firm applications 2+ years' applicable and relevant technical experience Knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11 Exceptional customer service skills

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Strong desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong understanding service desk process and procedures. -Experience with JAMF and VDI Desired: -ITIL and Microsoft certifications.

About Us We are a premier retailer known for our commitment to quality, customer service, and innovation. As we prepare to transition into a publicly-traded company within the next 6-12 months, we're building a future-ready IT audit function that emphasizes automation, efficiency, and compliance. To support this transformation, we're seeking an IT Audit Engineer-a technically capable professional who can independently develop scripts and tools that automate evidence gathering, testing, and other components of our IT audit processes. Unlike traditional IT auditors, this role is designed for someone who can build and maintain technical solutions without relying on outside engineering support. This is your opportunity to help shape a modern, tech-enabled audit program in a fast-paced, high-growth environment. Job Summary As our IT Audit Engineer, you will lead the technical side of audit execution-developing scripts, building automation, and integrating tools to streamline audit and compliance activities. You will work closely with IT auditors, process owners, and engineering teams to identify areas for automation and implement practical, secure, and auditable solutions. This role is ideal for someone who thrives at the intersection of compliance and code-a problem-solver who can write scripts as easily as they can navigate complex compliance and regulatory requirements. Key Responsibilities Develop and maintain PowerShell and Python scripts to automate evidence collection, controls testing, and system analysis. Build tools and lightweight utilities to streamline and support recurring audit procedures. Analyze system logs and event data to validate control performance and identify anomalies. Partner with auditors and business teams to identify manual tasks that can be automated. Design and maintain documentation for all automation workflows, ensuring transparency and repeatability. Support internal and external audits by building self-service or on-demand tooling for audit readiness. Maintain version control and secure storage of scripts, ensuring audit trails are intact. Help define best practices for audit automation, and act as a subject-matter expert for technical tooling within the audit team. Stay up to date with compliance requirements and build technical solutions aligned with them. Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. 1-3 years of experience in IT audit, automation engineering, or security scripting roles. Strong scripting and automation skills using PowerShell and Python. Experience analyzing and parsing system logs, event data, and access controls. Familiarity with regulatory and compliance standards such as SOX, ISO 27001 and NIST. Ability to build tools or scripts that interact with directory services (e.g., Active Directory), logging platforms, and file systems. Experience managing code in version control systems (e.g., Git). Experience with Workiva and Tripwire is a plus. Strong documentation and process management skills to support audit traceability. Ability to work independently and prioritize work across multiple audits and compliance initiatives. Excellent collaboration and communication skills, especially when working with non-technical audit and compliance staff. Professional certifications (one or more preferred): CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CIA (Certified Internal Auditor), CRISC (Certified in Risk and Information Systems Control), CPA (Certified Public Accountant, with IT audit experience), CEH (Certified Ethical Hacker), COBIT Foundation (Control Objectives for Information and Related Technologies), and ITIL Foundation or Practitioner (Information Technology Infrastructure Library). What We Offer Competitive salary and comprehensive benefits package A key technical role in our transition to becoming a publicly-traded company Opportunities to define audit automation practices from the ground up A collaborative, forward-thinking environment where your technical input drives real impact.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.

Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. We are currently seeking an IT Deskside Intern from June 2026 - May 2027. This part-time position works approximately 20 hours per week. Responsibilities: Based out of our HQ Technology Center, the IT Deskside Interns will provide light instruction and troubleshooting to end users in the office. Primary function will be to meet and greet staff walking into the tech center, assess the nature of their visit, and either provide assistance directly or guidance on obtaining the support needed. Acts as a liaison between staff visiting the tech center and other support teams to reduce friction in solving issues or fulfilling requests. Qualifications: Enrollment in a technology or hospitality focused undergraduate degree. Technical support skills are helpful but not required. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $17.23 - $58.15 Download Our Benefits Summary PDF