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Technical Support Specialist
TEC Specialty Products
Information technology specialist job in Aurora, IL
We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 1d ago
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Crisis Support Technician - On Call
Dupage County Health Department 2.7
Information technology specialist job in Aurora, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 4d ago
Desktop Support Specialist
Spectraforce 4.5
Information technology specialist job in Chicago, IL
Job Title: Desktop Support Specialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, InformationTechnology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 5d ago
Indirect Procurement Intern - IT Procurement / Parcel Transportation Support
RR Donnelley 4.6
Information technology specialist job in Warrenville, IL
RRD is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications. We serve large, fragmented markets experiencing tremendous changes in the ways in which organizations communicate with their target audiences utilizing both print and digital channels.
We have an extensive customer base across industries in virtually every private and public sector, an unmatched portfolio of capabilities, a proven management team and the financial flexibility allowing investments in innovative technologies and growth opportunities to meet communications challenges.
Job Description
Overview:
The Indirect Procurement Intern position is a supportive role to the IT Procurement / Parcel Transportation teams and is an opportunity for the right candidate to build skills in Project Management, Sustainable Procurement, and Company Initiative Execution.
Responsibilities:
Data Analysis and Reporting: Gather, analyze, and report on key procurement data, such as team
metrics, spend analysis and cost savings opportunities, using tools like Microsoft Excel, Google sheet, Smartsheet.
License Management: Provide assistance with software license tracking and inventory to ensure compliance with licensing agreements.
Process Improvement: Participate in projects aimed at optimizing purchasing processes and increasing efficiency within the department.
Documentation and Record Keeping: Ensure accuracy and completeness of all procurement records and documentation, and maintain organized files for audit compliance.
Qualifications
Strong analytical and organizational skills.
Strong interpersonal and communication skills required; both verbal and written.
Ability to quickly adapt to changes
Must be able to multitask and prioritize.
Strong computer skills: Microsoft Word, Excel, PowerPoint, Google Suite.
Must be flexible and exercise a high level of discretion and latitude in completing tasks.
We are seeking an individual who can work independently and/or collaboratively in a fast paced environment.
Must be a team player, willing to ask for help when needed, and focus on learning about what Procurement Operation entails and has to offer!
Additional Information
The salary range for this role at the noted RRD location is $20.00 - $25.00 / hour. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#Remote
#RRDCORP
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$20-25 hourly 2d ago
Desktop Support
Teksystems 4.4
Information technology specialist job in Bolingbrook, IL
*Key Responsibilities* * Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices. * Install and configure software applications on computers and devices. * Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices.
* Perform basic troubleshooting and escalate issues when necessary.
* Conduct routine maintenance and ensure systems operate efficiently.
* Assist with planning and implementing system upgrades and enhancements.
* Respond to customer inquiries by identifying, investigating, and resolving technical problems.
* Coordinate or perform hardware repairs as needed.
* Deliver training and guidance to users; schedule sessions when appropriate.
* Document activities and resolutions in a ticketing system for tracking purposes.
* Maintain inventory of hardware and software assets.
* Collaborate with internal teams to resolve technical issues.
* Ensure customer satisfaction through professional communication and follow-up.
* Keep support documentation and troubleshooting guides up to date.
* Perform additional duties as assigned.
*Job Type & Location*
This is a Contract position based out of Bolingbrook, IL.
*Pay and Benefits*The pay range for this position is $25.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Bolingbrook,IL.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-32 hourly 2d ago
2026 Information Technology Consulting - Business Technology Advisor -Enterprise Software Intern
Plante Moran 4.7
Information technology specialist job in Chicago, IL
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
You will be an integral member of the Business Technology Advisory team by working alongside experienced advisors focused on supporting client technology initiatives. You can look forward to an impressive repertoire of projects that will deepen your knowledge and client experience, while experiencing operations and technology in a diversity of industries. Your experience may include, but will not be limited to:
Performing business analysis functions, including working directly with clients and senior management consultants to build out plans for adopting new enterprise software solutions, such as ERP.
Analyzing proposals from technology vendors and creating robust deliverables to help clients make informed IT investment decisions.
Participating in strategic research projects on advanced technology assisting with thought leadership articles.
Providing advisory and/or management support to execute roadmaps and recommendations following completed acquisition.
Developing industry expertise on both technology and operations in the manufacturing and distribution, industrial & business services, medical devices, and private equity verticals.
Developing relationships with clients and participating in networking/business development activities.
The qualifications.
Detail-oriented leader with problem-solving, project management, facilitation, and analytical skills.
Pursuing a bachelor's degree in finance, accounting, supply chain, informationtechnology, systems engineering, industrial engineering, or related field.
Exceptional communication skills, both verbal and written, with the ability to effectively communicate to a diverse audience ranging from technical professionals to C-level executives/leaders.
Ability to efficiently multitask amongst multiple client and internal projects.
Academic success (a minimum cumulative GPA of 3.0).
Previous experience in a customer facing role preferred.
Foundational informationtechnology (IT) knowledge such as types of enterprise cloud-based applications as well as business acumen and knowledge of business process design in areas such as supply chain and accounting are preferred.
This is a non-exempt position and may require work hours that exceed the standard 40-hour work week. This position may require some local, national, and occasional international travel.
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL and MA is: $36.00 - $36.00
$34k-48k yearly est. 4d ago
Operations Support Associate - New Graduates Welcome
Pasona N A, Inc. 3.8
Information technology specialist job in Itasca, IL
Salary: $28-$32/hour (Depending on Experience)
Industry: Manufacturing/Trading (Client company industry)
Required Qualifications:
Associate degree in business, operations, logistics, or related field.
Minimum 2 years of experience in an operations or customer solutions environment.
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
Local travel may be required; infrequent overnight travel possible.
Responsibilities:
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
Escalate issues when needed and ensure all stakeholders remain informed.
Promote a positive workplace environment and adhere to all company rules and policies.
This job description is a summary and may not list all duties and responsibilities.
$28-32 hourly 4d ago
Client Advisory Analyst
Convey Health Solutions 4.1
Information technology specialist job in Chicago, IL
Job Title: Client Advisory Analyst
Pareto Intelligenceâ„¢ is a bold and innovative healthcare analytics organization redefining how health plans approach data, insights, and performance improvement. We are a team of passionate professionals driven to challenge conventional thinking and deliver transformative analytic solutions that others say are not possible.
Our Client Advisory Analysts are key members of this mission-immersing themselves in advanced data analytics, modeling, and problem-solving to drive measurable client outcomes. This role bridges data and decision-making, helping clients interpret analytical insights while contributing to the enhancement of Pareto's proprietary tools and methodologies.
Essential Duties and Responsibilities:
Serve as a trusted partner to clients, interpreting outcomes from Pareto's suite of data analytic tools.
Manage multiple client engagements and relationships concurrently.
Apply critical thinking to develop customized analytic interpretations and solutions for client needs.
Provide live demonstrations and user instruction for Pareto's data analytic tools to current and prospective clients.
Collaborate extensively with technical and non-technical team members to ensure seamless delivery and insight translation.
Uphold the security, confidentiality, and integrity of client information across all engagements.
Innovate by translating client feedback into enhancements for Pareto's analytic and visualization tools.
Contribute to process improvements and product evolution through active participation and solution-oriented thinking.
Education and Experience Requirements:
Bachelor's degree in data Analytics; Economics; Management Information Systems; Finance; Accounting; or a related field.
Up to 2 years of consulting or data analytics experience.
Strong quantitative and analytical skills with the ability to apply statistical analysis to unstructured problems.
Proficiency in interpreting data outputs and translating findings into actionable insights.
Demonstrated experience presenting analytics and system functionality to client stakeholders.
Skills and Attributes:
Complex Problem Solving: Ability to identify and address challenges by evaluating information, assessing options, and implementing effective solutions.
Critical Thinking: Ability to use logic and reasoning to evaluate alternative approaches and determine optimal strategies.
Deductive Reasoning: Ability to apply general rules to specific problems to derive accurate conclusions.
Inductive Reasoning: Ability to identify patterns and relationships across diverse data and scenarios.
Communication Skills: Strong oral and written communication skills with the ability to convey complex ideas clearly.
Quality Assurance: Commitment to accuracy, precision, and thorough self-review of analytical outputs.
Adaptability: Ability to thrive in an entrepreneurial environment where learning and innovation are continuous.
Travel Requirements:
The successful candidate must be willing and able to travel as needed; estimated travel is less than 25% of the time.
Compensation and Benefits:
The expected base salary for this position ranges from $80,000 - $90,000 USD; with a bonus target of up to 5% of the base salary. While it is not typical to offer candidates at or near the top of the range, Pareto Intelligenceâ„¢ considers a wide range of factors when making offer decisions; including (but not limited to) the scope and responsibilities of the position; relevant skills; training; experience; education; and, where applicable, certifications or licenses. Organizational and market factors are also taken into account. This range represents a good faith estimate of what we would reasonably expect to pay for this position and may be modified as conditions dictate.
Pareto Intelligenceâ„¢ offers a competitive total rewards package; including health and welfare benefits; 401(k) savings plan with employer matching; paid time off and holidays; life, AD&D, and disability insurance; and additional wellness programs and voluntary benefits.
Who We Are
Pareto Intelligenceâ„¢ is a healthcare analytics organization dedicated to helping health plans solve complex financial and business challenges in a post-Affordable Care Act environment. We empower our clients with innovative technologies and advisory expertise designed to improve performance, reduce costs, and enhance member experiences.
Our Mission
To transform healthcare analytics through innovation, insight, and integrity.
Our Vision
To empower health plans and organizations to make smarter, data-driven decisions through advanced analytics and exceptional service.
Our Values
Innovation - Collaboration - Integrity - Impact - Continuous Learning.
Equal Employment Opportunity Statement
Pareto Intelligenceâ„¢ is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex (including pregnancy; sexual orientation; or gender identity); national origin; age; disability; genetic information; veteran status; or any other protected characteristic under applicable law.
Pareto Intelligenceâ„¢ provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.
$80k-90k yearly 3d ago
Industrial Print Technical Specialist
Konica Minolta Business Solutions 3.8
Information technology specialist job in Chicago, IL
Konica Minolta currently has an exciting opportunity for an IP Technical Specialist!
Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals.
We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL.
Responsibilities
Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment
Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly
Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds
Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution
Provide operator training and ongoing support
High degree of self-motivation to succeed and dedicated to self- improvement
Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment
Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
Perform other projects and tasks assigned by Konica Minolta management
Qualifications
High school or equivalent
Extensive technical service support knowledge (3 year minimum)
Knowledge Skills and Abilities
Strong working knowledge of industry, Production Print hardware, services and solutions offerings
Proficiency in time management and organizational discipline
Networking and software knowledge is necessary
Ability to analyze, interpret and communicate technical data
Ability to prioritize and organize work independently, without direct supervision
Multi-tasking ability is a must
Willingness to travel up to 50%
Ability to work different shifts if necessary
Strong responsibility, self-motivated, able to work under high pressure
Excellent interpersonal, communication, presentation and listening skills
Industry certifications in color, project and/or networking
Prior offset press experience is a plus
About Us
About Konica Minolta
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
$68k-105k yearly est. 2d ago
Lead Enterprise IT Business Consultant: PBM & KPI Focus
Highbrow LLC 3.8
Information technology specialist job in Chicago, IL
A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered.
#J-18808-Ljbffr
$64k-87k yearly est. 5d ago
Human Resources Information System Analyst
Addison Group 4.6
Information technology specialist job in Skokie, IL
Job Title: HRIS Analyst
Industry: Nonprofit
Compensation: $35 - $40 / hour
Work Schedule: Monday-Friday, 8:00 AM-4:30 PM (30-minute lunch)
Hybrid: 3 days onsite, 2 days remote
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Employment Type: This is a contract opportunity (3+ months) with potential for extension and permanent conversion.
About Our Client:
Addison Group is hiring on behalf of our client, a growing nonprofit organization within the healthcare space. Our client is focused on becoming an employer of choice within their industry and is investing heavily in systems, data integrity, and operational excellence.
Job Description:
The HRIS Analyst will act as a technical and analytical partner to the Human Resources team, supporting the accuracy, governance, and strategic use of people data. This role focuses on optimizing HR systems, improving reporting and analytics, supporting integrations, and ensuring system reliability. The ideal candidate brings strong HRIS expertise, advanced reporting skills, and a solutions-oriented mindset.
Key Responsibilities:
Maintain high standards of data accuracy, consistency, and reliability across HR systems and integrations
Build, maintain, and enhance complex reports, dashboards, and analytics using UKG or similar HRIS platforms
Translate HR data into meaningful insights to support leadership decision-making
Conduct regular audits and reconciliations to identify and resolve data issues
Partner with HR, IT, Finance, and Data teams to improve system functionality and user experience
Configure system workflows, security roles, and permissions in alignment with compliance standards
Lead and support system upgrades, module implementations, integrations, and testing efforts
Serve as the primary escalation point for advanced HRIS troubleshooting
Collaborate with external vendors and system partners to resolve issues and optimize performance
Develop documentation, training materials, and user guides for HRIS processes
Ensure compliance with data privacy, security, and regulatory requirements
Provide ongoing support and training to HRIS users across the organization
Qualifications:
Bachelor's degree required
Minimum of 3 years of hands-on HRIS experience
Direct experience with UKG (Pro, Ready, or Dimensions) strongly preferred
Advanced Excel skills required
Experience with reporting, analytics, and data integrity initiatives
Exposure to SQL, BI tools, or relational databases preferred
Strong analytical skills with the ability to interpret complex datasets
Proven ability to troubleshoot systems and improve processes
Additional Details:
Business casual work environment
Opportunity to collaborate with external vendors during system implementations
Interviews available immediately
Perks:
Hybrid work schedule
Opportunity to support a mission-driven organization making a community impact
High visibility role with cross-functional collaboration
Potential for long-term conversion and growth
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#Admin2
$35-40 hourly 4d ago
Service Desk Specialist
Consumers Credit Union 3.5
Information technology specialist job in Lake Forest, IL
Consumers Credit Union (CCU) is adding two Service Desk Specialists to the Tech department! This is an entry-level opportunity where you'll be assisting and providing first-level technical support in a fast-paced, collaborative environment. This is a great opportunity for someone who is tech focused, detail-oriented, and enjoys working with a variety of applications.
Schedule/Location: This position offers a hybrid work schedule where some of your work week will be onsite at our modern and amenities driven Lake Forest office location and the rest will be spent working remotely.
As a Service Desk Specialist, you will be responsible for providing first level support, primary Service Desk assistance to employees. This includes performing installations, maintenance, troubleshooting and repair on computer hardware, applications, and peripherals. You'll support PC-based system software, printers, interfaces, and connectivity software.
CCU is a dynamic organization that implements process improvements and embraces change to drive continuous growth and efficiency. The ideal candidate will embrace change, deliver consistent, high-quality performance, and effectively manage evolving responsibilities in a fast-paced environment.
Main Duties and responsibilities:
Install, support, and manage hardware, software, and network components to maintain a stable computing environment
Troubleshoot and resolve technical issues for hardware, software, core systems, and front-office applications
Support and maintain devices such as scanners, receipt printers, check printers, and document printers
Monitor and respond to service desk requests, document solutions, provide recommendations, and assist with staff training
Document system changes in the intranet, service desk ticketing system
Maintain up-to-date, reliable PC images and ensure laptops and mobile devices comply with company security and encryption standards
Consult with management and IT teams to implement and uphold IT standards for control, security, and recoverability
Support daily IT department operations and maintain service levels on incoming tickets from service desk, assigning tickets as appropriate
Qualifications:
Associates Degree or completion of specialized tech courses is preferred.
3+ years of work experience in PC usage, hardware/software support or related is preferred. With this being an early career position, the team will consider 1+ years of experience if you have basic knowledge of providing Level 1 support.
Technical knowledge working in Active Directory, MS Office 365, Windows 11 operating system, IOS and Android, networking devices including VPN and Wi-Fi.
Ability to effectively communicate with non-technical people to diagnose the problem and make them feel comfortable.
Critical thinking and problem-solving skills.
A self-starter with the ability to work independently.
Availability to work 40hours/week and be scheduled between the following hours:
Monday - Friday: 7:30AM - 6:15PM, Rotating Saturdays: 8 AM - 2 PM.
Compensation:
The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for sales incentives. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20.2-30.2 hourly 5d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Information technology specialist job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 2d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Information technology specialist job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 5d ago
Lead Physician Support I Heart and Vascular Clinic
Adventhealth 4.7
Information technology specialist job in Hinsdale, IL
**Our promise to you:**
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
908 N ELM ST
**City:**
HINSDALE
**State:**
Illinois
**Postal Code:**
60521
**Job Description:**
**Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) **
**Schedule: Mon-Thurs 830-5pm Fri 8am-430pm**
+ Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close.
+ Prepares and processes daily bank deposits.
+ Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing.
+ Coordinates copying and printing tasks for the department.
+ Maintains logs for equipment and service needs.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required), Technical/Vocational School
**Pay Range:**
$17.47 - $27.94
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** UChicago Medicine AdventHealth Medical Group
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150660318
$17.5-27.9 hourly 1d ago
Information Technology
Level 10 4.1
Information technology specialist job in Hoffman Estates, IL
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The InformationTechnology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
$25k-33k yearly est. 60d+ ago
Junior Network Administrator
All O'Neal Industries' Affiliates
Information technology specialist job in Lisle, IL
The Junior Network Administrator supports the stability, security, and performance of Leeco Steel's network infrastructure. This role is ideal for early-career professionals with 1-3 years of experience who are eager to grow in a collaborative, hands-on environment. The position focuses on maintaining network devices, managing user permissions in a Windows environment, and supporting Azure and Microsoft 365 services. The Junior Network Administrator works closely with senior IT staff to ensure systems are patched, monitored, and optimized for business continuity. This position is based out of our corporate office in Lisle, IL and requires in-office attendance.
Responsibilities Include but Are Not Limited To:
Monitor and maintain network hardware including switches, firewalls, and access points.
Monitor network performance, availability, and health using standard monitoring tools.
Assist in managing Azure-based networking and identity services.
Administer user permissions and group policies in Active Directory and Entra ID.
Support Microsoft 365 administration including Exchange, Teams, and SharePoint.
Perform routine patching and updates across servers and endpoints.
Assist with the installation and configuration of network hardware.
Document network configurations, changes, and troubleshooting procedures.
Respond to level 1 and level 2 network-related help desk tickets and escalate as needed.
Participate in infrastructure projects and security initiatives.
Collaborate with IT Security and Systems teams to ensure compliance and uptime.
Required Skills:
Education:
Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field, or equivalent experience.
Experience:
1-3 years of experience in network administration or IT support with networking responsibilities.
Technical Skills:
Familiarity with Azure networking and identity management.
Experience with Windows Server, Active Directory, and Group Policy.
Working knowledge of Microsoft 365 administration.
Basic understanding of patch management tools and processes.
Exposure to network monitoring and diagnostic tools.
Understanding of TCP/IP, DNS, DHCP, and firewall concepts.
Soft Skills:
Strong attention to detail and documentation.
Effective communication and teamwork.
Willingness to learn and adapt in a fast-paced environment.
Problem-solving mindset with a customer service orientation.
Who We Are
Founded in 1882 on Chicago's West Side, Leeco Steel is a premier supplier of carbon, HSLA and alloy steel plate. Now headquartered in Lisle, IL, Leeco Steel operates 14 sales and distribution locations across North America and is a member of the O'Neal Industries (ONI) family of companies, the largest family-owned metals service center network in the United States.
What We Offer
Competitive salary
Health, vision and dental insurance
Short-term and long-term disability coverage
Life insurance
Training and development opportunities
RSP with company match
Committed to Fostering a Diverse & Inclusive Workplace
Leeco Steel is dedicated to recognizing, respecting, embracing, and supporting the unique characteristics and experiences that have shaped the lives of our employees. We aim to cultivate an inclusive environment where differences are positively embraced and everyone feels valued, considered and accepted. We encourage you to apply to this position regardless of whether you meet all the qualifications.
$41k-55k yearly est. 7d ago
Junior Network Administrator
Axxum Technologies
Information technology specialist job in Chicago, IL
Junior Network AdministratorLocation: Chicago, IL
Monitor and assist in managing network infrastructure (firewalls, routers, switches, wireless access points)
Desktop support person in a Windows environment with some network
Assist in implementing and maintaining network and security policies, procedures, and configurations
Support incident response efforts by identifying, analyzing, and escalating potential security threats
Maintain user access controls, permissions, and authentication systems
Perform basic vulnerability scans and support patch management
Monitor network and security logs for unusual or unauthorized activity
Assist in maintaining documentation for network diagrams, configurations, and standard procedures
Support internal audits and compliance efforts (e.g., HIPAA, PCI, or ISO 27001 if applicable)
Collaborate with senior administrators to remediate system vulnerabilities
Required Qualifications:
1+ years of hands-on experience or strong academic background in networking and/or security (internships acceptable)
Desktop support person in a Windows environment with some network
Basic understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls
Familiarity with security concepts such as authentication, encryption, and endpoint protection
Strong troubleshooting skills and willingness to learn new technologies
Ability to work under direction and escalate issues appropriately
SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
$41k-55k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Full House Resorts 3.2
Information technology specialist job in Waukegan, IL
Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include:
IT Administrator
Network Administration
IT Specialist
What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need:
Bachelor's degree in Computer Science or Management Information Systems (MIS) required
Alternatively, 1-3 years of relevant experience acceptable
1-3 years of hands-on experience in network and PC troubleshooting and resolution
Solid understanding of TCP/IP and networking concepts
Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation
Capability to engineer server, storage, and other shared infrastructure services
Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems
Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony
Take corrective actions as necessary
Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement
Ability to align infrastructure services with mission-critical technology services under IT management
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 25+ pounds at a time.
Certificates, Licenses, Registrations:
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
Benefits/Perks:
Medical, Dental, Vision
Matches 50% of your contribution, up to 4% of eligible contribution
Educational Tuition Reimbursement
Paid Time Off
Ventra Program, EAP programs, etc.
Salary Range:
50,000 to 82,500
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
$58k-72k yearly est. 32d ago
Human Resources Information System Analyst
Addison Group 4.6
Information technology specialist job in Chicago, IL
Job Title: HRIS Analyst
Industry: Nonprofit
Compensation: $30 - $35 / Hour
Work Schedule: Monday-Friday, 9:00 AM-5:00 PM
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, a mission-driven nonprofit organization that supports diverse communities throughout the Chicago area. This organization is deeply rooted in service, collaboration, and community impact, and is expanding its People & Culture operations as part of continued growth.
Job Description:
Our client is seeking an HRIS Analyst to support and enhance their human resources systems and data processes. This role will serve as a key partner to HR, Payroll, Benefits, and Finance teams, ensuring system accuracy, reporting integrity, and continuous process improvement. The ideal candidate is both technically strong and service-oriented, with hands-on HRIS experience and a desire to grow within a people-focused organization.
Key Responsibilities:
Serve as the primary point of contact and subject-matter expert for the organization's HRIS platform
Maintain, troubleshoot, and optimize HRIS functionality, including configurations and system enhancements
Ensure accuracy, integrity, and security of employee data across systems
Develop reports and dashboards to support HR operations, leadership insights, and compliance needs
Partner with HR leadership to support initiatives related to compensation, recruiting, onboarding, performance management, learning systems, and time tracking
Assist with compensation benchmarking, market analysis, and workforce planning efforts
Collaborate with Payroll and Finance to ensure seamless data flow between systems
Support required federal and state reporting and filings
Create user documentation and provide training and ongoing support to employees and managers
Respond to escalated system issues and inquiries in a timely and professional manner
Stay current on HRIS trends and best practices through training and user groups
Qualifications:
Bachelor's degree or equivalent experience
Experience working with an HRIS platform (UKG strongly preferred; comparable systems acceptable)
At least 1 year of experience in an HR or People Operations role (internship experience acceptable)
Strong analytical skills with high attention to detail
Proficiency in Microsoft Excel and the Microsoft Office Suite
Ability to manage multiple priorities in a fast-paced environment
Strong communication and collaboration skills
Working knowledge of HR compliance and employment regulations
Additional Details:
Contract-to-hire opportunity
Perks:
Opportunity to join a mission-driven organization making a real community impact
Exposure to strategic HR initiatives and leadership collaboration
Flexible scheduling options
Growth potential within a supportive and values-based culture
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$30-35 hourly 2d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Hoffman Estates, IL?
The average information technology specialist in Hoffman Estates, IL earns between $57,000 and $107,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Hoffman Estates, IL
$78,000
What are the biggest employers of Information Technology Specialists in Hoffman Estates, IL?
The biggest employers of Information Technology Specialists in Hoffman Estates, IL are:
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