Information technology specialist jobs in Huntington, NY - 680 jobs

About the Role We're looking for a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. This is an office-based role with local travel for urgent issues and scheduled site checks. You'll focus on fast troubleshooting, clear user communication, and disciplined ticket management. This role is ideal for someone who likes fixing real problems, following process, and being accountable to measurable KPIs. What You'll Do Provide Tier 1-2 IT support for hardware, software, and access issues Own tickets from intake through resolution or escalation Communicate clearly with non-technical users in a fast-paced environment Travel on-site for urgent issues that cannot be resolved remotely Perform semi-annual preventive checks at office locations Coordinate with and oversee third-party IT vendors for routine on-site work Support onboarding/offboarding, account setup, and basic network troubleshooting Document all work clearly in the ticketing system What This Role Is Not Not a remote or hybrid position Not a senior engineer or architect role Not full-time field work What We're Looking For 2-4 years of hands-on IT support experience Strong troubleshooting skills (hardware, OS, basic networking, applications) Experience supporting Windows and Microsoft 365 environments Ability to explain technical issues clearly to non-technical users Comfortable working from tickets, SLAs, and KPIs Willingness to travel locally for urgent site visits Nice to Have (Not Required) Multi-site or healthcare IT experience Experience working with MSPs or outsourced vendors CompTIA A+ or Network+ (or equivalent real-world experience) How Success Is Measured Ticket resolution time and backlog health First-contact resolution rate User satisfaction Patch and documentation compliance Why Join Us We're tightening IT operations, improving accountability, and reducing noise by outsourcing routine work. You'll be part of a focused team that values execution, process, and clear ownership.

IT Specialist is an administrator that maintains, upgrades and manages customer software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. You must have knowledge of Meraki and Cisco routers and switches, Microsoft 365 in all aspects, VM Ware, Tenant migration, managing firewalls, creating and managing active directories. Also, management experience is preferred. Your goal will be to ensure that the customer technology infrastructure runs smoothly and efficiently. Responsibilities: Actively review real-time monitoring alerts and provide proactive support Install and configure software, hardware and cloud infrastructure resources Manage servers and IT management tools Assist in developing and maintaining customer networks Monitor performance and help maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Consult with customers to discover and recommend technology Develop expertise to train staff on new technologies Build customer documentation and IT policies Other Responsibilities: A part of the helpdesk team Assists with office management Recommended Experience: 4+ years in IT or related field Requirements / Education: Proven experience as an IT Administrator or similar role Experience with servers, networks and patch management Knowledge of system security and data backup/recovery Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills AS or BS in Computer Science, Information Technology or relevant experience Professional certification is a plus (e.g. Microsoft Certification, Cisco Certification, etc.) Responsibilities: - Perform precision measurements using various measuring instruments - Conduct industrial maintenance tasks to ensure optimal equipment performance - Fabricate and assemble components according to specifications - Calibrate and adjust machinery to meet quality standards - Maintain accurate records of maintenance activities and repairs - Troubleshoot and diagnose issues with electrical and instrumentation (E&I) systems - Install, repair, and maintain low voltage electrical systems - Work with distributed control systems (DCS) to monitor and control industrial processes - Apply mechanical knowledge to troubleshoot and repair equipment Job Type: Full-time Pay: $75,000 - $110,000 per year Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus opportunities Work Location: In person Compensation: $75,000.00 - $110,000.00 per year About Us Our mission is to place skilled candidates in a well-matched position that is beneficial to both candidate and employer. We value our privileged partnership in your career pursuits and want to help propel you toward the next level of your professional development. That is why we focus on placing you in a position that will challenge your skills, achieve your goals, and provide the greatest potential for career satisfaction

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management * Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. * SAP Support for Production, Warehouse and Quality Modules * Handling Audit Trails, CSV activities * Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles * Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. * Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders * Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning * Determine opportunities to implement / scale applications across regions where there are similar business processes. * Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery * Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. * Ensure that key performance indicators, success criteria are aligned with the desired outcomes. * Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External * Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., * IT business partners * Corporate IT Infrastructure and security team * Master Control - MES partner * Kevin - SCADA implementation partner * PLC Vendors for validation activities * Manufacturing and Packaging Machine Vendors * QC Instruments vendor- Labware, Empower etc * QA, R&D and RA Application Vendors * QC Vendors for Implementation, Upgradation, Validation and Qualification Activities * LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills * Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification * Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification * SAP Skills in Production, WH, Packaging and Quality modules * Demonstrated analytical skills * Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. * Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. * Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros * Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., * Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT Location: Hauppauge, Long Island Pay Range: $78,000-$101,000 Employment Type: Full Time - Salaried/Exempt Work Hours/Shift: 8:30AM - 5:00PM Job Purpose This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc. Organizational Chart Key Accountabilities Application Management Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements. SAP Support for Production, Warehouse and Quality Modules Handling Audit Trails, CSV activities Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc. Evaluate new technologies, develop innovative solutions to deliver business objectives. Engage with stakeholders Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals. Strategy & Planning Determine opportunities to implement / scale applications across regions where there are similar business processes. Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap. Project Management & Service Delivery Track committed project timelines, milestones, budgets, scope deliverables and business outcomes. Ensure that key performance indicators, success criteria are aligned with the desired outcomes. Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners. Major Challenges Driving Data standards and implementing IT Infra and security solutions as per business need Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules. Key Interactions Internal External Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc., IT business partners Corporate IT Infrastructure and security team Master Control - MES partner Kevin - SCADA implementation partner PLC Vendors for validation activities Manufacturing and Packaging Machine Vendors QC Instruments vendor- Labware, Empower etc QA, R&D and RA Application Vendors QC Vendors for Implementation, Upgradation, Validation and Qualification Activities LIMS/ELN Vendor (Labware) Dimensions IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc., IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc., IT Solutioning and Projects execution and coordination IT Infrastructure and Networking, Cyber Security, AI automation Partnering with internal and external teams Partnering with business functional leads Key Decisions: Decisions Recommendations Customizing solution (if so to what extent) vs Standardizing/Transforming business process Follow best practices Scaling Global solution to other regions vs implementing a Local solution Understand the business need and applicability SLAs, Commercial negotiations with partners Adhere to the agreed timelines with business functions Skills & Knowledge Educational qualifications: A minimum of a bachelor's degree in engineering, Information Technology or a related field. Relevant experience: 4-6 years of work experience across various technology platforms. Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical. Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical. IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation. Skills Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification SAP Skills in Production, WH, Packaging and Quality modules Demonstrated analytical skills Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios. Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios. Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc., Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose ‘Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States Equal Opportunity Employer Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. Disclaimer on Pay Ranges About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role * Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups) * Plan and implement infrastructure upgrades, patches, and system improvements * Administer identity and access management, permissions, and directory services * Troubleshoot hardware, software, and network issues; provide helpdesk support * Ensure cybersecurity best practices, security monitoring, and incident response * Document IT architecture, policies, procedures, and system configurations * Coordinate with external vendors, service providers, and contractors * Support onboarding/offboarding of employees with IT provisioning Requirements * Bachelor's degree in Information Technology, Computer Science or related field (or equivalent experience) * 3+ years of experience as a systems administrator, IT engineer, or similar role * Experience managing Windows, mac OS, and Linux environments * Hands-on experience with networking (firewalls, VPN, switches, routing) * Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure * Strong security mindset: experience with endpoint security, access controls, monitoring tools * Ability to document, communicate, and collaborate with technical and non-technical stakeholders * Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Wellness Resources

Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment. Responsibilities Identifies and delivers required hardware and software service levels according to company policies. Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations. Provides training to the Technical Operations Team and other relevant personnel as determined by Management. Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments. Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products. Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. Assist in the adaptation and incorporation of A/V hardware into studio environments Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems. Documents instances of hardware failure, repair, installation, and removal via ticketing system. Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work. Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.). Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position Qualifications 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience). 6 months experience with POE devices, such as CCTV cameras (desired). 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired). 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination). Effectively communicate in English, both written and oral forms. Previous experience working in a similar setting preferred. Must be able to obtain a gaming license. Willingness and ability to occasionally travel (within North America and abroad). Ability to work in a deadline-based environment. Ability to use common hand and power tools. Ability to lift up to 50lbs. Additional Information Benefits: Competitive Salary Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Commuter Flexible Spending Account (FSA) Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** All your information will be kept confidential according to EEO guidelines. #EVOCTL

Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment. Responsibilities * Identifies and delivers required hardware and software service levels according to company policies. * Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations. * Provides training to the Technical Operations Team and other relevant personnel as determined by Management. * Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments. * Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products. * Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. * Assist in the adaptation and incorporation of A/V hardware into studio environments * Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems. * Documents instances of hardware failure, repair, installation, and removal via ticketing system. * Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work. * Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.). * Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position Qualifications * 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience). * 6 months experience with POE devices, such as CCTV cameras (desired). * 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired). * 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination). * Effectively communicate in English, both written and oral forms. * Previous experience working in a similar setting preferred. * Must be able to obtain a gaming license. * Willingness and ability to occasionally travel (within North America and abroad). * Ability to work in a deadline-based environment. * Ability to use common hand and power tools. * Ability to lift up to 50lbs. Additional Information Benefits: * Competitive Salary * Paid Time Off * Paid Holidays * Medical, Dental & Vision Insurance Plans * Company Paid Life and AD&D Insurance * Commuter Flexible Spending Account (FSA) * Nationwide Employee Discount Program * Full Training & Growth Opportunities * Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** All your information will be kept confidential according to EEO guidelines. #EVOCTL

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Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

PrimeRx, the go-to pharmacy management software, is seeking a Pharmacy Application Tech Support L1 and L2, to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond. In this role, you will provide technical support for our line of pharmacy management software, services, APP, API Interface offerings, and hardware and network support needs for our PrimeRxTM Pharmacy Management System customers through engagement via phone, email, chat, web meeting, and other customer communication mechanisms. PrimeRx™ is the engine that powers thousands of pharmacy operations. We seek talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients. This position is open to candidates located in New York only. JOB RESPONSIBILITIES: Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers. Demonstrate strong communication skills (written and verbal) thru the delivery of internal and external email, chat, web meeting, and verbal interactions with clients, colleagues, and vendors for effective ticket documentation and timely resolution of customer inquiries. Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds). Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces. Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction BENEFITS: Refreshments & Dining- HQ Medical Insurance Dental Insurance Vision Insurance 401k safe harbor plan, match up to 4% HSA/FSA/Commuter Paid STD/Life Employee discount program Employee assistance program Spring Health - mental well-being program Paid Prenatal Leave This position is open to candidates located in New York only. Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Job Description Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions. Digital Provisions is seeking a Technical Support Specialist for its Ronkonkoma, NY Branch. The Technical Support Specialist will provide hands-on and remote support for security systems and IT infrastructure. This role is ideal for individuals eager to build their technical knowledge while delivering high-quality service to customers. With opportunities for growth, the position emphasizes mentorship, troubleshooting skills development, and customer interaction. ***This is an in-office role, located in Ronkonkoma, NY.*** In this role you will… Technical Support & Troubleshooting: Assist with diagnosing and resolving basic hardware, software, and network-related issues. Utilize troubleshooting techniques for resolving computer and network problems, with support from senior team members. Maintain accurate records of support requests and resolutions, contributing to a shared team knowledge base. Customer Service & Communication: Provide clear and patient communication when assisting non-technical customers with technical issues. Handle customer inquiries professionally, remaining calm under pressure and focusing on problem resolution. Collaborate with internal teams to support other departments when needed. Learning & Development: Participate in on-the-job training and mentorship programs to develop technical and troubleshooting skills. Stay open to feedback and actively work to learn new technologies, tools, and systems relevant to security integration and IT support. Work toward foundational certifications such as CompTIA A+ or Network+ as part of your professional growth. Team Collaboration & Flexibility: Adapt to new challenges and shifting priorities in a dynamic work environment. Participate in after-hours service rotations when required. You've got what it takes if you have… Technical Knowledge: Familiarity with basic hardware, software, and networking concepts. Exposure to SQL or scripting (e.g., PowerShell) is a plus. Basic knowledge of low voltage systems is desirable. Customer Service Skills: Strong verbal and written communication skills. Ability to remain patient and helpful under pressure. Educational Background & Certifications (Preferred, not required): Relevant coursework in IT, computer science, or networking. Certifications such as CompTIA A+ or Network+ are a plus or a willingness to pursue them. Experience: 1-2 years of experience in a technical support role (internships, part-time jobs, or coursework are considered). Adaptability & Enthusiasm: Willingness to take on new challenges and learn in a fast-paced environment. Enthusiasm for security systems and IT support. Potential for Growth: This role offers the opportunity to develop into more senior technical positions over time, building expertise in security integration and IT support. As part of Digital Provisions, you will have access to mentorship, training, and industry certifications to advance your career. Benefits: Pay of $24-27 per hour 10 days of PTO Five paid sick days Nine paid holidays Company Sponsored Health insurance 401k Retirement Benefits Required training/licensing paid for by company Voluntary professional development opportunities Overtime and potential bonus pay

IT Service Desk Technician - Help Desk Technician Day Shift Tues/Wed days off At Stony Brook Medicine, a Programmer Analyst at the Help Desk provides timely and accurate Information Technology service and support to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The Programmer Analyst also provides direct support to our clinical nursing areas for issues with the hardware, software and applications necessary for Patient Care. Duties of a Programmer Analyst at the Help Desk may include the following but are not limited to: Answer Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. Provide first level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones, mobile care carts and printers. Prioritize and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level of support as necessary. Monitor and ensure a high level of availability for the electronic patient care computer systems, interfaces and data center environment during shift. Follow established procedures to escalate problems to the appropriate system support group or vendor. Report problems to the appropriate Information Technology departments and follow established downtime procedures when necessary. Ensure that all requests for mobile devices and cell phones and associated services received during shift are processed in a timely manner. Review the procedures and documentation to activate new mobile devices and cellphones. Process weekly, monthly or on demand mainframe and ancillary systems operational jobs, including SunQuest Lab System. Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP. Qualifications Required Qualifications: Associate's Degree in Information Technology or technical degree. ORTwo to four years experience in a Help Desk, Service Desk or technical support environment. Knowledge of PCs, peripherals, printers and their functions. Experience troubleshooting PCs in a network environment. Must have excellent technical skills and troubleshooting knowledge of Windows based computers, printers, and mobile devices such as smartphones, tablets. Excellent oral and written communication skills. Excellent customer service skills. Work may require occasional physical activity such as moving equipment and the physical setup of equipment. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers and fax machines. Preferred Qualifications: Associate's Degree in Information Technology or technical degree. Three to five years experience in a Help Desk, Service Desk or technical support environment. Experience in a HealthCare environment supporting HealthCare clinical information technology services and applications. Experience with printer support in a network environment. Comp TIA A+ Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ____________________________________________________________________________Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements:Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. ___________________________________________________________________________Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $54101 - $69950 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2600232Official Job Title: Programmer-AnalystJob Field: Information TechnologyPrimary Location: US-NY-Stony BrookDepartment/Hiring Area: CommunicationsSchedule: Full-time Shift :Day Shift Shift Hours: 07:00 AM - 3:30 PM Pass Days: Tue, WedPosting Start Date: Jan 28, 2026Posting End Date: Apr 29, 2026, 3:59:00 AMSalary:54101 - 69950Salary Grade:SL2SBU Area:Stony Brook University Hospital