Post job

Information technology specialist jobs in Jacksonville, NC - 126 jobs

All
Information Technology Specialist
Information Systems Technician
Information Technology Professional
Computer Technician
Technical Support Specialist
Technical Support Engineer
Computer System Technician
Help Desk Specialist
Desktop/Network Support
Support Associate
Information Technology Technician
Field Technical Specialist
Technical Support Technician
Desktop Support Specialist
Information Technology Internship
  • Computer Field Tech Position- Wilmington NC

    BC Tech Pro 4.2company rating

    Information technology specialist job in Wilmington, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 22d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • ITS Clinical Analyst (68799)

    Onslow Memorial Hospital 4.0company rating

    Information technology specialist job in Jacksonville, NC

    Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system. Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience). Licenses Registered Nurse preferred. Experience: If a Bachelor's degree: 2 years of direct experience If an Associate's degree: 4 years of direct experience if a High School diploma of GED: 10 years of direct experience
    $48k-70k yearly est. 15d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology specialist job in Jacksonville, NC

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $59k-85k yearly est. 26d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology specialist job in Jacksonville, NC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $66k-90k yearly est. 23d ago
  • Clinical IT Specialist

    Atlantic Medical Management 4.2company rating

    Information technology specialist job in Jacksonville, NC

    The main functions of a Clinical IT Specialist include collaborating with clinicians, providers, and IT, in providing daily IT support and analyzing clinical IT requirements specific to the organization. Primary Responsibilities The Clinical IT Specialist has organization-wide responsibility for workflow processes impacted by the Clinical Information System across disciplines and clinical departments. Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments. Provide application support, troubleshooting, support training needs, and departmental analytics activities. Provide hardware installation and support EHR maintenance and administration Manage and monitor IT and various clinical equipment Serves as a primary liaison/resource regarding clinical workflows and technology between clinical groups, end users and vendors. As part of the health care team, assumes accountability for ensuring smooth Clinical workflow processes across clinics. Facilitates and leads process change activities across clinical disciplines integrating strong quality improvement principles into the process transformation. Assists end users in defining metrics needed to measure change and works closely to help sustain needed process change. Effectively works as part of a multidisciplinary team to identify solutions to improve efficiency and the delivery of safe patient care. Serves as a resource for multiple applications/systems Participates as a clinical workflow resource for new implementations as well as ongoing optimization of existing products and workflows. Responsible for making timely, effective decisions in relation to assigned products This position will have contact with both external and internal resources and is expected to work in a professional manner. The duties performed by this position may have an organization-wide effect and allow access to confidential information related to both patients and staff. Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion within the appropriate guidelines defined by leadership. Works both in an office environment as well as the clinical environment. Maintains clinical competency Qualifications Bachelor's degree with three years clinical experience or diploma/associates degree with 2 years clinical experience. EHR experience in ambulatory environment Must be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department. Must be capable of prioritizing multiple projects and meeting deadlines. Must demonstrate knowledge and competency in the following areas: satisfactory completion of orientation positive interpersonal and communication skills critical analysis skills ability to resolve complaints/problems customer-focused philosophy of service delivery ability to use technology and appropriate software to support daily activities Maintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership. Demonstrated understanding of quality improvement principles Flexible scheduling and travel to remote clinics are required. After-hours on-call and weekend support required Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off
    $74k-101k yearly est. 60d+ ago
  • Summer 2026 - IT Internship (On-Site Corporate HQ: Thomasville, NC)

    Old Dominion Freight Line 4.8company rating

    Information technology specialist job in Wilmington, NC

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. To learn OD IT operations, and culture and assist in the completion of projects throughout the summer. This internship is paid and is based on a 40-hour work week. Overtime is available only with prior approval. Interns will go through a 1-2 week training and orientation effort, and will then be assigned projects to complete. Students will shadow leaders and mentors to learn the business. During the internship, students will be expected to give monthly updates to their respective IT Team in Project Management, Java Development and Security Analysis. Upon completion of their internship, students will present their findings to an IT Member Panel. Primary Responsibilities + Perform related duties in support of project efforts in areas of project prioritization + Assist and support IT leadership in prioritization and execution of projects + Assist with the preparation of documentation, training, and support of various systems + Collaborate with team members to support all phases of the project lifecycle + Document technical specifications that support the development, testing, and deployment of new technologies and applications + Participate in defining, implementing, managing processes, and translating business requirements into technical design documentation Job Qualifications Education: + Must be enrolled in a Community College or Bachelor's or Master's degree STEM Program Experience: + 3.0 GPA or above + Two or more of the following: + Familiarity with Web development technologies (Java, HTML, REST, and JSON) + Familiarity with JavaScript frameworks and libraries (AngularJS, Node JS) + Proficiency with Microsoft Office applications + Familiarity with Relational and Non-Relational databases (SQL, MongoDB) + Familiarity with collaborative software development using GIT Mobile development (iOS and Android) + Cloud deployment technology experience (such as Google Cloud and/or Microsoft Azure) + Excellent diagnostic, debugging, and troubleshooting skills + Understanding of basic secure coding models and cyber-security concepts Working Days: Shift and hours to be determined. Working Shift: Shift and hours to be determined. Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive: + Great Health Benefits including a Zero premium medical plan for employee only coverage + Vision & Dental + Short Term & Long Term Disability + Flex Spending Accounts + 401k Retirement plan with company match and additional company annual discretionary match opportunity + Life Insurance + Wellness Program + Tuition Reimbursement for Drivers and Technicians + Training and growth opportunities to build a career + We prioritize our OD family of employees + Ability to advance through our promote from within philosophy + National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here (**************************************** for contact information. Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.
    $27k-34k yearly est. 11d ago
  • On-Call IT Field Technician - Wilmington, NC - Hiring Now

    Geeks On Site 3.1company rating

    Information technology specialist job in Wilmington, NC

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Patent Prosecution Associate or Technology Specialist (Materials Science & Chemical Engineering)

    Vanguard-Ip

    Information technology specialist job in Wilmington, NC

    Premier IP Boutique Firm with Cravath level compensation. Among the leaders in every category of Patent Law and PTAB Activity. The firm provides meaningful responsibility to new lawyers, and a realistic path to Partner. Awarded "Outstanding Workplace Award" for a positive and healthy firm culture. Represent primarily mid-sized to large companies. REQUIREMENTS • Advanced degree in materials science, chemical engineering, or closely related field. • Prior patent prosecution experience. • Registration before the U.S. Patent and Trademark Office (preferred). • Superior writing skills and excellent academic credentials. Attorney candidates should also have the following: • Active membership in the state bar and compliance with CLE requirements • Ability to thrive when using analytical skills to conduct complex and detailed analysis of legal matters. • Enjoy communicating with a diverse group of clients, attorneys, and staff. • Enthusiastic about working within a team-oriented environment and will contribute to effective team relationships. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. CONFIDENTIALITY At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. **Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
    $74k-110k yearly est. Auto-Apply 60d+ ago
  • End User Support Specialist II

    Global Laser Enrichment LLC

    Information technology specialist job in Wilmington, NC

    Wilmington, NC | Global Laser Enrichment (GLE) Full-Time | On-Site Active security clearance required (DOE/NRC Q or Top Secret) At Global Laser Enrichment (GLE), secure, reliable information technology is foundational to advancing next-generation uranium enrichment technology. We are seeking an End User Support Specialist II to serve as the front line of IT support, ensuring users can operate efficiently while maintaining strict cybersecurity, regulatory, and compliance standards. Reporting to the GLE Information Security Programs Manager and working closely with IT staff and end users across the site, this role is ideal for a technically skilled professional who thrives in a highly regulated environment and enjoys balancing hands-on troubleshooting with system security and compliance responsibilities. Why Join GLE? Support mission-critical technology in a national security-focused environment Serve as a key member of a security-conscious IT organization Work directly with end users across engineering, operations, and corporate functions Gain exposure to classified systems, regulatory inspections, and cybersecurity programs Competitive compensation, strong benefits, and opportunities for growth What You'll Do: End User & Desktop Support Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, mobile devices, and specialized plant-floor equipment Maintain PC hardware, operating systems, applications, printers, and peripherals Assist users with PC-based software including Microsoft Office, engineering applications, and remote access tools Identity, Access & System Administration Manage user accounts, permissions, and multi-factor authentication (MFA) within Active Directory, following least-privilege principles Execute routine system imaging, deployment, patching, and configuration maintenance Assist with installation and upgrades of hardware and software components Cybersecurity & Regulatory Compliance Maintain workstations and systems in strict accordance with company policies, cybersecurity plans, and regulatory requirements Ensure unauthorized software or hardware is not introduced into the environment Identify and promptly escalate potential security incidents or policy violations to the Information Systems Security Officer (ISSM) Documentation & Audit Support Support NRC, DOE, and internal audits and inspections Maintain accurate documentation for hardware inventories, software licenses, system configurations, and baseline standards Provide technical documentation and specifications to support infrastructure planning and upgrades Additional Responsibilities Assist with maintaining compliance documentation aligned with NIST standards (e.g., 800-53, 800-171) and CNSSI 1253 Support activities in accordance with site cybersecurity and physical security control plans Perform other duties aligned with business and security needs Environment, Health & Safety (EHS) Adhere to radiological, environmental, and site safety requirements Immediately report safety or environmental incidents, unsafe conditions, or near misses Follow all EHS policies, procedures, and regulatory requirements Complete all required training, including laser safety training Perform safety and risk assessment duties as assigned What You'll Bring Active security clearance (DOE/NRC Q or Top Secret) Bachelor's degree from an accredited institution or a high school diploma with at least four years of equivalent relevant experience 2+ years of experience administering, operating, and documenting accredited classified information systems Hands-on experience with Windows 10/11 Pro, Active Directory, Office 365, VPNs, and SCCM/MECM Working knowledge of NRC, DOE or DoD requirements for classified information systems Strong understanding of NIST standards (e.g., 800-53, 800-171) and CNSSI 1253 Experience working with U.S. Government regulatory agencies Ability to remain calm under pressure and communicate clearly with non-technical users Industry certifications such as CompTIA Security+, CompTIA A+, or similar (preferred) Important Note Due to the sensitive nature of our work, U.S. Citizenship and the ability to obtain and maintain an NRC/DOE Q-Clearance- as well as ongoing nuclear site access- are required.
    $39k-67k yearly est. 6d ago
  • IT Field Support Technician_Wilmington

    Gr8Ttek, LLC

    Information technology specialist job in Wilmington, NC

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR Jq1FjtsM0c
    $39k-67k yearly est. 18d ago
  • IT Field Support Technician_Wilmington

    Gr8Ttek

    Information technology specialist job in Wilmington, NC

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $39k-67k yearly est. Auto-Apply 17d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information technology specialist job in Wilmington, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-50k yearly est. 20d ago
  • IT Deployment and Testing Technician

    STI 4.8company rating

    Information technology specialist job in Kinston, NC

    Job Title: IT Deployment and Testing Technician Duration: 8+ Months Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones IT Deployment and Testing Technician Position Summary: The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR). Key Responsibilities: Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies. Troubleshooting and Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements. Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues. Documentation and Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities. Collaboration and Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress. Qualifications: Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred. Skills and Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail. Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications. Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed. Position Type and Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.
    $40k-78k yearly est. 60d+ ago
  • Community Support Technician - New Bern

    UMHS

    Information technology specialist job in New Bern, NC

    Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $35k-62k yearly est. 1d ago
  • Journeyman IT/AV Facility Support Technician (JYITTECH)

    Prosol 4.1company rating

    Information technology specialist job in Jacksonville, NC

    Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Key Responsibilities: * IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking. * Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures. * Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support. * Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies. * General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow. Qualifications: * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Must have and maintain a Secret clearance. * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Possesses and applies expertise on multiple complex work assignments. * Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Contributes to deliverables and performance metrics where applicable. Education and Experience: * 3 years experience in related field (Computer User Specialist LCAT to be referenced below) Clearance: Secret required. Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
    $35k-58k yearly est. 60d+ ago
  • INTL IT Copyeditor

    Insight Global

    Information technology specialist job in Wilmington, NC

    Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.
    $34k-62k yearly est. 60d+ ago
  • Roadside Toll/ITS Technician

    Parsons Corporation 4.6company rating

    Information technology specialist job in Sneads Ferry, NC

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. **Job Description:** **Parsons** is looking for an amazingly talented **ITS/Tolling Maintenance Technician** to join our team! In this role **you will support the maintenance and troubleshooting of electronic toll collection systems and ITS infrastructure along the North Carolina Turnpike Authority roadways.** **What You'll Be Doing:** · Assist with installation, maintenance, and repair of ITS and toll collection equipment and related systems · Perform routine preventive maintenance on ITS and tolling infrastructure components · Support troubleshooting efforts for basic network connectivity issues · Help maintain CCTV systems, dynamic message signs, and vehicle detection sensors · Respond to service calls under supervision of senior technicians · Assist with installation and maintenance of power systems (UPS, PDUs) · Help locate and document underground utilities (fiber optic & power) · Perform basic firmware and software updates as directed · Support inventory management and equipment tracking processes · Document maintenance activities in ticketing systems · Establish and maintain traffic control in work zones · Follow all company, client, and OSHA safety regulations · Learn advanced troubleshooting techniques from senior team members **What Required Skills You'll Bring:** · High School diploma or GED required · 1-2 years of experience in electronics, telecommunications, ITS, or tolling maintenance · Basic understanding of electronic systems and components · Familiarity with common hand tools and testing equipment · Basic computer skills and ability to learn new software applications · Ability to lift and carry up to 50 pounds for short distances · Valid driver's license with clean driving record · Ability to work in various weather conditions · Willingness to learn new technical skills and systems · Must pass company and client background checks and drug screening **What Desired Skills You'll Bring:** · Associate's Degree or technical certification in electronics, IT, or related field · Some experience with electronic toll collection systems · Basic knowledge of networking concepts · Familiarity with CCTV systems or other ITS components · Basic understanding of fiber optics · Workzone safety awareness · Ability to read basic schematics and technical diagrams · Good communication skills · Detail-oriented with strong work ethic · Eagerness to grow in the tolling/ITS maintenance field **Security Clearance Requirement:** None This position is part of our Critical Infrastructure team. For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next! Salary Range: $18.94 - $33.17 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to *********************************************** . About Us Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
    $18.9-33.2 hourly 25d ago
  • IT Support Specialist

    Girls Leadership Academy of Wilmington 3.8company rating

    Information technology specialist job in Wilmington, NC

    IT Support Specialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal Do you: have a passion for ensuring all teachers and students have access to high quality technology in their school environment? believe that potential, not zip code, should determine a student's trajectory for their future? believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life? possess the willingness to collaborate with your colleagues and our school families, doing “whatever it takes,” to make our vision for our students a reality? If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT Support Specialist position. Position Overview The IT Support Specialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments. About GLOW Academy GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolina's only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington. About Spark Academy Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their children's most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington. Qualifications Associate degree or equivalent experience in Information Technology, Computer Science, or related field. 1-3 years of experience in IT support, preferably in an educational or non-profit environment. Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices. Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP). Excellent communication, organization, and customer service skills. Ability to work independently and collaboratively in a school setting. Experience with student information systems (SIS) and learning management systems (LMS). Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF. CompTIA A+, Network+, or similar certifications preferred. Key Responsibilities Technical Support Provide first-level technical support to staff and students for hardware, software, network, and account-related issues. Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards. Maintain a help desk ticketing system and ensure timely resolution of requests. Systems & Network Maintenance Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology. Monitor network performance and assist with troubleshooting connectivity issues. Maintain an accurate inventory of IT assets and manage device check-in/out procedures. User & Security Management Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms. Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security. Instructional Technology Support Provide training and assistance to teachers and students on educational technology tools and digital learning platforms. Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments). Technology Planning Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives. Recommend improvements to enhance system reliability and efficiency. Working Conditions School-based environment with frequent interaction with students, teachers, and administrators. May require occasional lifting of equipment (up to 40 lbs). Occasional evening or weekend hours during major technology upgrades or events. Periodic travel between Spark Academy and GLOW Academy campuses as needed. Schedule and Compensation This is a full-time, 11-month position aligned with our academic school year (August-June). Compensation: Commensurate with experience. Benefits State Health Plan of North Carolina Employer paid dental Competitive employer matched 401K program Supplemental Long Term Care coverage $20,000 life insurance policy Employee accrued paid sick, annual, and personal leave Other benefits are available at the employee's expense
    $39k-73k yearly est. 60d+ ago
  • Technical Field Specialist

    Tsmg

    Information technology specialist job in Wilmington, NC

    About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers
    $68k-99k yearly est. Auto-Apply 60d+ ago
  • Technical Field Specialist

    TSMG

    Information technology specialist job in Wilmington, NC

    Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $68k-99k yearly est. 16d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in Jacksonville, NC?

The average information technology specialist in Jacksonville, NC earns between $57,000 and $114,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in Jacksonville, NC

$81,000

What are the biggest employers of Information Technology Specialists in Jacksonville, NC?

The biggest employers of Information Technology Specialists in Jacksonville, NC are:
  1. Atlantic Medical Imaging
Job type you want
Full Time
Part Time
Internship
Temporary