What is an Information Technology Specialist

As an information technology specialist, you should know how important your job truly is. From figuring out what's causing the issue to installing new technology, many companies would not survive without an information technology specialist on hand.

In a world where the amount of technical info is doubling every two years, your job is as important as ever. With close to 4 billion people using the internet, there's bound to be some problems that come up from time to time. That's where you come in to save the day.

Now, obviously the job title is not superhero. But to some people, you might come off as a superhero. For some, it's really hard to grasp the concept of new technology. If you're able to help them, you may seem like a blessing in disguise. So if you're into the hero line of work, this job may be for you.

There is more than meets the eye when it comes to being an information technology specialist. For example, did you know that they make an average of $35.97 an hour? That's $74,827 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Information Technology Specialist Do

There are certain skills that many information technology specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

Learn more about what an Information Technology Specialist does

How To Become an Information Technology Specialist

If you're interested in becoming an information technology specialist, one of the first things to consider is how much education you need. We've determined that 56.6% of information technology specialists have a bachelor's degree. In terms of higher education levels, we found that 8.4% of information technology specialists have master's degrees. Even though most information technology specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an information technology specialist. When we researched the most common majors for an information technology specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on information technology specialist resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become an information technology specialist. In fact, many information technology specialist jobs require experience in a role such as technical support specialist. Meanwhile, many information technology specialists also have previous career experience in roles such as systems administrator or computer technician.

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Average Salary
$74,827
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
118,980
Job Openings
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Information Technology Specialist Career Paths

Top Careers Before Information Technology Specialist

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Average Salary for an Information Technology Specialist

Information Technology Specialists in America make an average salary of $74,827 per year or $36 per hour. The top 10 percent makes over $100,000 per year, while the bottom 10 percent under $55,000 per year.
Average Salary
$74,827
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Information Technology Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Information Technology Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Information Technology Specialist Resume

At Zippia, we went through countless Information Technology Specialist resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Information Technology Specialist Resume Examples And Templates

Information Technology Specialist Demographics

Information Technology Specialist Gender Statistics

male

72.3 %

female

23.1 %

unknown

4.6 %

Information Technology Specialist Ethnicity Statistics

White

60.9 %

Hispanic or Latino

13.8 %

Black or African American

12.2 %

Information Technology Specialist Foreign Languages Spoken Statistics

Spanish

46.7 %

French

10.7 %

Arabic

6.2 %
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Information Technology Specialist Education

Information Technology Specialist Majors

14.5 %

Information Technology Specialist Degrees

Bachelors

56.6 %

Associate

24.8 %

Masters

8.4 %

Top Colleges for Information Technology Specialists

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
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Online Courses For Information Technology Specialist That You May Like

Information Technology Essentials
udemy
4.4
(296)

Introduction to Information Technology and Information Systems...

Technical Support Fundamentals
coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

Information Technology Foundations
edX (Global)

Information technology (IT) can be viewed as a system, a combination of independent parts all working together to accomplish a certain goal. Systems are everywhere. For example, the respiratory, circulatory, nervous, and other subsystems of the body work together towards the common goal of keeping humans alive. IT is similar in that it consists of various subsystems all working towards a common goal. Information Technology Foundations will examine how the system called IT helps an organization...

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Top Skills For an Information Technology Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.3% of information technology specialists listed information technology on their resume, but soft skills such as customer-service skills and listening skills are important as well.

12 Information Technology Specialist RESUME EXAMPLES

Best States For an Information Technology Specialist

Some places are better than others when it comes to starting a career as an information technology specialist. The best states for people in this position are Alaska, Delaware, New Jersey, and Massachusetts. Information technology specialists make the most in Alaska with an average salary of $94,863. Whereas in Delaware and New Jersey, they would average $87,356 and $86,071, respectively. While information technology specialists would only make an average of $85,959 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Information Technology Specialist Jobs:
557
Highest 10% Earn:
$142,000
Location Quotient:
1.66
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Information Technology Specialist Jobs:
195
Highest 10% Earn:
$112,000
Location Quotient:
1.17
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Information Technology Specialist Jobs:
2,048
Highest 10% Earn:
$122,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Information Technology Specialists

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Top Information Technology Specialist Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ information technology specialists and discovered their number of information technology specialist opportunities and average salary. Through our research, we concluded that IBM was the best, especially with an average salary of $78,001. United States Army follows up with an average salary of $75,636, and then comes Nationwide Mutual Insurance .. with an average of $104,281. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an information technology specialist. The employers include Mayo Clinic, Quintiles Transnational, and Tenet Healthcare

What are the best companies to work for an Information Technology Specialist?

Dr. Kay-Yut Chen Ph.D.

Professor of Information Systems and Operations Management, The University of Texas at Arlington

The pandemic has changed, probably in the long run, of consumer behavior in the U.S. It accelerates the adoption of online shopping and further shifted demand from offline to online. The pandemic has also changed work modality and encouraged working from home. As a result, online retailers and delivery services, like Amazon, Doordash, and Instacart, are experiencing tremendous growth. Note that this shift was going to happen, even without the pandemic. The pandemic only accelerated this trend.

Hence, the best companies to work for are the ones with products and services more in demand. Amazon, Doordash, Instacart on the frontline, and all the technology suppliers, such as HP Enterprise, on the backend. As people are stuck at home, and digital entertainment (video games + streaming) is also becoming more in-demand. That will be another employment growth area, mainly when theaters and large scale in-person entertainment events will be stuck in limbo for a while.
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Information Technology Specialist FAQs

Can you be an IT specialist without a degree?

Yes, you can be an IT specialist without a degree. Many top information technology (IT) careers do not require college degrees.

Hiring managers are looking for job candidates who can get the job done, regardless of their academic credentials. Many IT specialists take non-traditional paths such as self-education, online training programs, and certifications.

With that said, having a bachelor's degree, or even a master's, in information technology, computer science, computer engineering, or information technology management will not only open more doors for you but can also increase your earning potential.

It's also important to consider getting as many certifications as possible. These certifications will increase your chances of getting advanced and well-paying jobs with a college degree.

The Best IT Specialists Certifications:

  • Project Management Professional (PMP)

  • Certified Information Systems Auditor (CISA)

  • Certified Information Systems Security Professional (CISSP)

  • Certified Information Security Manager (CISM)

Finally, if you have trouble landing an entry-level IT specialist job, consider starting work as a technical support analyst or as a project management assistant. This exposure will help you learn how information technology infrastructures work and hone your troubleshooting skills.

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How long does it take to become an IT support specialist?

It takes between two to four years to become an IT support specialist. This depends on whether you earn a bachelor's degree or an associate's degree.

You can get an associate degree in information technology, computer science, or another IT-related focus, which would take about two years. However, a bachelor's degree in information technology, computer science, computer engineering, or information technology management is recommended. This will take four years to complete.

Another possible path towards becoming an IT specialist is to skip college and gain an entry-level position as a technical customer support specialist or a customer experience agent. Once in an entry-level position, it's recommended to start earning as many certifications as possible. After two to four years of work experience and proper certification, you can begin applying for jobs as an IT support specialist.

The Most Popular Certifications For An IT Support Specialist:

  • Certified Information Systems Auditor (CISA)

  • Certified Information Systems Security Professional (CISSP)

  • Certified Information Security Manager (CISM)

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How much do information technology specialists get paid?

Information technology specialists get paid $59,194 a year, on average. However, an IT specialist can earn as low as $45,000 a year to as high as $100,000 a year. Factors such as years of experience, location, and company all impact an IT specialist's amount.

Years of experience And Pay Rate for IT specialists:

  • An entry-level (0 to 1 year) earns an average of $47,069 a year.

  • An early career (1-4 years of experience) earns an average of $50,388 a year

  • A mid-career (5-9 years of experience) earns an average of $58,383

  • An experienced level (10-19 years of experience) earns an average total compensation of $71,117 a year

  • A late-career (20 years and higher) earns an average of $83,721 a year

Highest Paying States For IT Specialists:

  • District of Columbia - $99,518 a year

  • Alaska - $94,863 a year

  • Delaware - $87,356 a year

  • New Jersey - $86,071 a year

  • Massachusetts - $85,959 a year

Lowest Paying States For IT specialists.

  • South Dakota - $52,906 a year

  • Hawaii - $57,686 a year

  • New Mexico - $60,041 a year

  • Florida - $60,535 a year

  • Montana - $60,621 a year

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Is IT specialist a good job?

Yes, IT specialist is a good job. IT specialists can earn good money and only require two to four years of educational experience. Not to mention, the job prospects for an IT specialist are excellent. Finally, IT plays an essential role in a variety of industries and trades.

To become an IT specialist takes two to four years of educational experience and their average salary is around $60,000 a year. However, it can be as high as $100,000 depending on the location of the job and number of experience years.

Moreover, employment for IT specialty is likely to increase much faster than the average. This is because demand for IT Specialists will increase as more and more organizations adopt the newest forms of technology.

Information technology specialists work closely with various technology products, from their design to regular repair and upkeep. They are there to help keep the technology running smoothly for the entire business. It's a lot of responsibility, but it can also be advantageous.

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What education does an information technology specialist need?

The education needed to become an information technology (IT) specialist included a strong understanding of information technology. There are several paths you can take towards becoming an IT specialist.

The recommended course is to pursue a bachelor's degree in information technology, computer science, computer engineering, or information technology management. These programs take four years to complete and cover information technology system analysis, risk assessment, computer administration, information security, and data networking.

A second option is to earn an associate's degree and begin working in an entry-level position with IT. Alternatively, you can opt for a self-education path and work toward obtaining online certifications in information technology. Some necessary certifications include the Certified Information Systems Auditor (CISA), the Certified Information Systems Security Professional (CISSP), and the Certified Information Security Manager (CISM).

It may be easier to gain an entry-level position as a technical customer support specialist or a customer experience agent without a degree. After two to four years of work experience and proper certification, you can begin applying for jobs as an IT support specialist.

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What skills do you need to be an IT specialist?

The skills needed to become an IT specialist include a deep understanding of information technology, good people and problem-solving skills, and the ability to work under pressure.

A specialist generally must provide their services for companies regarding software, hardware, and databases. Depending on a specialist's skill, they may also create entire databases and programs for individual or corporate needs. An IT specialist must work with all manner of employers, from the receptionist to the CEO.

Main Responsibilities of an IT Specialist:

  • Maintain, manage, troubleshoot and upgrade computer systems and servers for performance and security-related issues.

  • Provide end-user support for a variety of web applications.

  • Troubleshoot information technology-related issues for both hardware and software.

  • Coordinate the set-up of data services, as well as phone, computer, and printer installation.

  • Coordinate the planning, implementation, and maintenance of all information technology products.

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Updated August 18, 2021