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Service Desk Specialist
Insight Global
Remote information technology specialist job
Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 1d ago
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Remote Online Product Support - No Experience
Glocpa
Remote information technology specialist job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$35k-47k yearly est. 60d+ ago
Desktop and Education Support Specialist
Ustech Solutions 4.4
Information technology specialist job in Columbus, OH
Duration: 3 Months Contract
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani Nagula
Email: ******************************
Internal Job ID: 25-49726
$39k-50k yearly est. 1d ago
IT Training Specialist - Cerner
Spectraforce 4.5
Remote information technology specialist job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on InformationTechnology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 1d ago
Neuroradiologist - REMOTE 7 On / 14 Off
Maimonides Medical Center 4.7
Remote information technology specialist job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
$45k-54k yearly est. 4d ago
Customer Support
Aptask 4.4
Information technology specialist job in Columbus, OH
About Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.
The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.
Rate: $19.17/Hr
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Preference for 1 of the following criteria:
College Degree
Previous contact center experience
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$19.2 hourly 1d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Grand Rapids, MI
Evolve Systems
Remote information technology specialist job
We are looking for Michigan-based veterans to join our growing IT team. This entry-level opportunity is designed specifically for veterans who were honorably discharged between 2012 and 2025 and are ready to transition into a civilian career in informationtechnology. No prior IT experience is required. We provide hands-on training, mentorship, and ongoing support to help you succeed.
**Key Responsibilities**
* Set up, monitor, and maintain computer systems and networks
* Identify and resolve basic hardware and software issues
* Learn to install, configure, and update IT equipment and applications
* Follow cybersecurity, data protection, and company compliance standards
* Collaborate with a fully remote IT support team
**Ideal Candidate**
* U.S. military veteran honorably discharged between 2012 2025
* Resides in Michigan
* No previous IT experience required
* Strong communication and teamwork skills
* Motivated to learn and build technical expertise
**Compensation & Benefits**
* Hourly pay ranging from $26 $33
* Flexible remote work options
* Paid IT training and industry-recognized certifications
* Veteran-friendly workplace with clear career advancement paths
**Apply today and begin your next mission building a rewarding career in IT.**
$26-33 hourly 4d ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote information technology specialist job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Developadditional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build andestablish procedures for newly established team
Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
Acustomer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 3d ago
2026 IT Systems Analyst Internship - Remote
Symetra 4.6
Remote information technology specialist job
Symetra has an exciting opportunity to join ourinvestmentsteam asan IT Systems Analyst Intern!
RoleOverview
As a Systems Analyst intern with the Investments IT team,you'llgain hands-on experience working with financial technology that powers investment operations.You'llbe part of real projects, contributing to system implementations, reporting modernization, and process improvements. This role is designed to give you meaningful exposure to both technical and business analysis work.
Symetra's Internship Program for Summer 2026 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is12 weeks, running from May 18 - August 7, 2026.
Company Overview
Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately$78 billionin assets under management as of March 31, 2025.Symetra Financial Corporation ("SFC"), a diversified financial services company with$68.4 billionin assets as of December 31, 2024, headquartered in Bellevue, Washington,is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately2.3 million customersand over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with$319 billionof assets as of March 31, 2024.SIM has recently begun marketing its investment management services to third-party institutional investors.
Key Projects and Intern Contributions
Loan Origination System Replacement (Microsoft Dynamics CRM Moody'sCreditLens)
Conducting analysis and documenting current vs. future workflows
Assistin testing LOS for internal employees and the Mortgage Loan Portal for external Mortgage Bankers
Help create user guides and quick reference materials for system users
Reporting Modernization (SSRS/SSIS Power BI)
Assistwith the migration effort andvalidateinventory of extracts and reports during migration
Test Power BI subscriptions and automation workflows
Build a small self-service dashboard in Power BI that pulls sample data and highlights best practices.
Additional Mini-Projects
Refresh andimprovesystem documentation(ServiceNOW& Azure DevOps)
Create anonboarding guidefor new employees to Symetra Investment Management (SIM) for managers to follow
Prototype aPower Automate flowto streamline a repetitive process or to replace subscriptions in SharePoint
Learning& GrowthOpportunities:
Troubleshooting:Shadow analysts during incident resolution and document solutions
Requirements Gathering:Attend sessions, take notes, and help translate conversations into structured requirements
Tech Stack Exposure:Gain familiarity with AWS, Azure DevOps, Azure AD, SQL Server,ServiceNOW, Mainframe, and more
Collaboration:Sit in on meetings with business partners to understand how IT supports investments
Your education, experience, and skills
Must be enrolled in a Bachelor's or GraduateProgram
SQL or database basics (from coursework or projects)
Microsoft Excel and Office for data analysis
Interest in financial markets or investment concepts
Exposure to project management or collaboration tools
What we offer you
Fully remote internship. We ship you the equipment you need to enjoyworkfrom the comfort of home.
Compensation:
Hourly Range: $22.00-25.00
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
MinimumInternet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applyingtojobs at Symetrayou'llbe asked totest your internetspeed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews.Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure tocomply withverification procedures may result in:
Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civilremedies, iffraud is discovered
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice,we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products-andoperateour company-to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit:careers
#LI-CM1
#LI-REMOTE
$22-25 hourly 2d ago
Information Technology Generalist 2
Commonwealth of Pennsylvania 3.9
Remote information technology specialist job
The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an InformationalTechnology Generalist 2 to join our Bureau of InformationTechnology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today!
DESCRIPTION OF WORK
The InformationTechnology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available informationtechnology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system.
In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing.
Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview.
Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an InformationTechnology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Four years of informationtechnology experience that includes one year of technical informationtechnology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other informationtechnology support/administration services; or
Two years of informationtechnology experience that includes one year of technical informationtechnology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other informationtechnology support/administration services, and an associate's degree in any informationtechnology field; or
A bachelor's degree in any informationtechnology field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$44k-59k yearly est. 5d ago
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
RCG, Inc. 4.3
Remote information technology specialist job
Tier I Helpdesk Analyst
Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance
Hourly rate: $18 - $20 per hour
Who We Are
At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients.
The Opportunity
We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day.
What You'll Do
Provide front-line technical support via phone, email, web, and in-person interactions.
Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac).
Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals.
Document and track user issues, resolutions, and follow-ups in the ticketing system.
Escalate complex issues to higher-level support as needed, ensuring timely resolution.
Deliver excellent customer service by clearly communicating with users and managing expectations.
Contribute to helpdesk documentation, including user guides and troubleshooting procedures.
Participate in team meetings and share input to improve helpdesk processes.
What We're Looking For
High School Diploma or equivalent (Associate's or higher preferred).
2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications.
Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals).
Familiarity with ticketing systems to manage and track support requests.
Strong problem-solving skills, with the ability to work independently or under general direction.
Excellent written and verbal communication skills - able to explain technical issues to non-technical users.
U.S. Citizen or Permanent Resident eligible for Public Trust clearance.
Preferred Skills & Certifications
Associate's degree in IT, Computer Science, or related field.
CompTIA A+, Network+, or similar certifications.
Familiarity with ITIL best practices.
Prior experience supporting federal government environments.
Why You'll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.
$18-20 hourly 4d ago
Computer Repair Technician
Accurate It Services
Information technology specialist job in Columbus, OH
QUALIFICATIONS:
Basic capacity in using power and hand tools such as drills and screwdrivers.
Physical capacity to be able to push, pull, or lift product weighing 125 lb. repeatedly.
Solid understanding of computers and associated hardware a plus
Familiarization with Processor Generations and Hard Drive / Solid State Capacities a plus
Brand knowledge and ability to value assess computer components is a plus
Prior experience/knowledge in building PCs, customizing laptops, and OS installation is a plus
CERTIFICATES/EDUCATION:
High School Diploma / GED required
Prior experience in computer or electronics sales prefered but not required
Computer Electronics certification/education prefered but not required
A+ Certification prefered but not required
SKILLS:
Sort laptops and desktops based on physical condition and processor generation/type for testing.
Navigate a computer BIOS
Replace computer components like RAM, HDD, SSD, DVDRW, or Power Supply.
Visual Grade product according to standards
Perform other duties as assigned.
Preform osite software and basic computer repair.
Customer Interaction and services skills.
No Phone Calls
Job Code: 60 Closing On: Closing On: Tuesday, 24th January 2023 Department: Technical Shift: Monday-Friday 9 a.m.-5 p.m. Location: Columbus, Ohio
West Columbus
3854 Fisher Rd Job Type: Full Time Education: High School Pay Rate: $16 hr
$16 hourly 1d ago
Intern, IT Security Operations
Encova Insurance
Information technology specialist job in Columbus, OH
Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
Pay=$22.00 per hour
Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities!
Are you a Referral?
If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
Unique residence requirements are listed in each job posting, please review closely for details.
Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
JOB OBJECTIVE:
The Security Operations Intern will assist higher level specialists in cybersecurity measures.
ESSENTIAL FUNCTIONS:
Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation.
Work on various Information Security projects and initiatives.
Perform user account clean-up.
Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc..
Build reports, dashboards, alerts, and automation in SIEM tools.
OTHER FUNCTIONS:
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Must have completed at least 60 credit hours with an accredited college or university.
This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need.
Must be actively enrolled and pursuing a degree in Computer Science, Management Information Systems, Programming or related field.
Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions.
Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms.
Exposure to computer networking concepts including route/switch/firewall.
Exposure in researching information security solutions and best practices.
Technical proficiency in both Windows and Linux operating systems.
Being open to new ideas and sharing opinions.
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.
Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.
What you can expect from us
An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers:
Competitive compensation
An introduction to the insurance industry through authentic work experiences
Networking opportunities with industry professionals
Flexible start and end dates
Community involvement and volunteer opportunities
Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns.
Encova Insurance is an EOE/E-Verify employer.
#LI-Remote#LI-LP1
$22 hourly 2d ago
Empower Support Associate
Cornerstone Capital Bank 3.3
Remote information technology specialist job
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Empower Support Associate is a member of the Empower Help Desk support team providing Tier I level support to Production / Operations team members. Provide support and assistance to customers facing issues from internal team members with loan products, loan-level Empower issues or services. This includes answering questions, troubleshooting technical problems, and resolving complaints, all while ensuring a positive customer experience. Responsible for assisting Production / Operations team members on a day-to-day basis with Empower loan level related issues. Ensure timely, accurate answers to inquiries and escalate Tier 2/3 issues to the Product team.
Location: Remote / Work from home
Compensation: $40-60k/yr
Hours - Must to be available to work hours between times below and for weekend rotation.
7:00 am (central) to 9:00 pm (central) Weekdays
9:00 am (central) to 6:00 pm (central) Saturday
Noon (central) to 6:00 pm (central) Sunday
Key Responsibilities:
Address Production / Operations team members email and calls for loan level related problems, providing resolution.
Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem.
Research, resolve these inquiries related to loan level issues.
What you'll need to be successful:
Strong written and verbal communication skills
Teamwork and customer service necessary
Initiative-taking and energetic
Strong computer and technology-related skills
Professional demeanor
Knowledge of Mortgage Products, Fee's, Income Calculation, Disclosing, TRID
Must be extremely organized.
DU/ LPA Knowledge
Computer savvy and strong ability to pick up quickly on new systems.
Possess strong knowledge of MS Office
Strong mortgage / origination knowledge
Ability to follow up with multiple tasks / cases daily.
Able to work independently and proactively, prioritizing workload and manage multiple tasks throughout the day while keeping your cool
Experience in Empower is a plus.
Able to work independently and proactively, prioritize workload and manage multiple tasks.
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$40k-60k yearly 2d ago
IT Technician
JBA International 4.1
Remote information technology specialist job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
$75k-130k yearly est. 60d+ ago
Nutrition Technical Information Specialist
Lac Federal 3.2
Remote information technology specialist job
Full-time Description
LAC seeks a bilingual Technical InformationSpecialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position.
Responsibilities
Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues.
Analyze site analytics
Compose original content in English and Spanish; translate existing content to/from Spanish
Develop, disseminate and analyze user surveys to identify potential improvements to the site
Support creation of online exhibits and outreach campaigns
Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language)
Requirements
Master's degree in nutrition, public health, or related field
Excellent bilingual reading comprehension and written communication skills required in English and Spanish.
Experience using a content management system to manage website content, Drupal experience preferred
Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc.
Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs.
Experience with web analytics to analyze user trends
Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred
Experience in general nutrition is not required, but helpful.
Physical Requirements
Ability to remain seated and work at a computer for extended periods.
Use of standard office equipment, including keyboard, mouse, and phone.
Participation in virtual meetings and online presentations as needed.
Occasional handling of light materials up to 10 pounds.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $65,00 - $74,000
$74k yearly 41d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Information technology specialist job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$60k-82k yearly est. 8d ago
IT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)
Xcellent Technology Solutions 3.6
Remote information technology specialist job
Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning!
This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance!
Requirements
Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years)
You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls.
Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity.
Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule.
Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle.
Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation.
Nice to Have Industry Certifications
Security +, CISSP, Certified Ethical Hacker, or equivalent
If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today!
*PLEASE NOTE: Health benefits are not offered
$59k-85k yearly est. Auto-Apply 36d ago
IT Migration Technician - REMOTE
Connection 4.2
Remote information technology specialist job
Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits.
The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role.
Responsibilities
Coordinate and schedule migration appointments directly with end users.
Remotely connect to user workstations to perform Office suite upgrades.
Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps.
Install Visio where applicable based on user licensing.
Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client).
Troubleshoot basic installation and compatibility issues during the migration process.
Document completed migrations and report status to the client team.
Maintain clear, professional communication with users throughout the process.
Qualifications
Experience with Microsoft Office migrations or similar desktop application upgrades.
Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations.
Ability to remotely access and support Windows workstations.
Excellent communication and customer service skills.
Ability to work independently, manage time efficiently, and handle a high volume of migrations.
Preferred Qualifications
Prior experience with large-scale enterprise migrations.
Familiarity with coordinating software upgrades alongside mailbox or tenant migrations.
Experience installing Visio and managing Microsoft licensing scenarios.
$26k-34k yearly est. Auto-Apply 3d ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote information technology specialist job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in InformationTechnology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in InformationTechnology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 30d ago
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