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  • Service Desk Specialist

    Insight Global

    Remote information technology specialist job

    Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
    $22 hourly 4d ago
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  • Desktop and Education Support Specialist

    Us Tech Solutions 4.4company rating

    Information technology specialist job in Columbus, OH

    The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
    $39k-50k yearly est. 2d ago
  • IT Training Specialist - Cerner

    Spectraforce 4.5company rating

    Remote information technology specialist job

    IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
    $85k-120k yearly est. 4d ago
  • Neuroradiologist - REMOTE 7 On / 14 Off

    Maimonides Medical Center 4.7company rating

    Remote information technology specialist job

    Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.
    $45k-54k yearly est. 2d ago
  • Remote Online Product Support - No Experience

    Glocpa

    Remote information technology specialist job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $36k-47k yearly est. 60d+ ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Grand Rapids, MI

    Evolve Systems

    Remote information technology specialist job

    We are looking for Michigan-based veterans to join our growing IT team. This entry-level opportunity is designed specifically for veterans who were honorably discharged between 2012 and 2025 and are ready to transition into a civilian career in information technology. No prior IT experience is required. We provide hands-on training, mentorship, and ongoing support to help you succeed. **Key Responsibilities** * Set up, monitor, and maintain computer systems and networks * Identify and resolve basic hardware and software issues * Learn to install, configure, and update IT equipment and applications * Follow cybersecurity, data protection, and company compliance standards * Collaborate with a fully remote IT support team **Ideal Candidate** * U.S. military veteran honorably discharged between 2012 2025 * Resides in Michigan * No previous IT experience required * Strong communication and teamwork skills * Motivated to learn and build technical expertise **Compensation & Benefits** * Hourly pay ranging from $26 $33 * Flexible remote work options * Paid IT training and industry-recognized certifications * Veteran-friendly workplace with clear career advancement paths **Apply today and begin your next mission building a rewarding career in IT.**
    $26-33 hourly 2d ago
  • Linear IT Systems Administrator

    Teksystems 4.4company rating

    Remote information technology specialist job

    Seeking an IT Systems Administrator to help deliver seamless, secure, and high-impact technology experiences for our global workforce. In this key role, you'll manage and optimize our collaboration and productivity applications, ensuring reliable and efficient teamwork across all platforms. We're looking for someone who is passionate about automation, scripting, and integrations, and excels at both solving hands-on challenges and designing scalable solutions for the future. *What You'll Do:* * Collaborate with teams across the business to identify, troubleshoot, and resolve issues related to our collaboration applications and integrations. * Play a key role in scaling our IT environment by configuring and optimizing tools that empower workplace collaboration. * Administer and configure enterprise-wide collaboration applications, ensuring smooth implementation and adoption. * Eliminate workflow bottlenecks by identifying manual processes and introducing automation solutions where possible. * Drive technical and process improvements to ensure a secure, compliant, and reliable environment. * Create and maintain clear, comprehensive internal and external documentation for processes, configurations, and best practices. * Support eDiscovery, compliance, and audit initiatives in partnership with the IT organization. * Act as a technical escalation point, providing expert guidance and solutions to both the IT team and business units. * Partner with Business Systems Analysts to scope and support new application implementations and system transitions. *What We Look For In You:* * 3+ years of relevant work experience. * Experience implementing and/or administering work management apps, such as *Linear.app *and *Jira *with a focus on governance, access controls, and security best practices. * Hands-on experience implementing and/or administering *Okta.* * Experience in managing modern SaaS tools. * Proficient in automation using APIs and/or iPaaS solutions. * Demonstrated collaboration with security engineering teams in a security-focused environment. * Experience integrating *AI technologies*-such as large language models (LLMs), custom Model Context Protocol (MCP) servers, or AI-driven automations-with SaaS platforms to enhance workflows and security. * Someone that's implemented a *zero trust environment* and have owned that in their environment. *Job Type & Location*This is a Contract position based out of Los Angeles, CA. *Pay and Benefits*The pay range for this position is $60.00 - $67.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $60-67.5 hourly 2d ago
  • Technical Printer Support Representative I (Inkjet)

    Canon U.S.A., Inc. 4.6company rating

    Remote information technology specialist job

    Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various scheduling options - Paid orientation and training - Benefits (medical, vision, dental, life insurance, and disability) - Company-paid holidays - Paid time off: personal, vacation, and sick time - 401(k) with company match - Employee assistance program - Tuition reimbursement - Employee discounts - Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri | 9:15 am - 5:45 pm EST Mon - Fri | 9:30 am - 6:00 pm EST Mon - Fri | 9:45 am - 6:15 pm EST Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential Your Impact As a Canon Technical Printer Support Representative I, you'll: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex issues to answer questions, troubleshoot, and advise on solutions - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneouslyto expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website About You: The Skills & Expertise You Bring - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance is a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions ** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia. Company Overview Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers. Statement of Policy on Equal Employment Opportunity Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to: Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Base decisions on employment so as to further the principle of equal employment opportunity. Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities. Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Canon ITS is a tobacco-free work environment. Notice to Recruiting Firms/Agencies Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter. Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here #CITS Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $15-15.5 hourly 2d ago
  • Intern, IT Security Operations

    Encova Insurance

    Information technology specialist job in Columbus, OH

    Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Pay=$22.00 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities! Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The Security Operations Intern will assist higher level specialists in cybersecurity measures. ESSENTIAL FUNCTIONS: Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities. Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation. Work on various Information Security projects and initiatives. Perform user account clean-up. Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc.. Build reports, dashboards, alerts, and automation in SIEM tools. OTHER FUNCTIONS: Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Must have completed at least 60 credit hours with an accredited college or university. This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. Must be actively enrolled and pursuing a degree in Computer Science, Management Information Systems, Programming or related field. Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions. Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms. Exposure to computer networking concepts including route/switch/firewall. Exposure in researching information security solutions and best practices. Technical proficiency in both Windows and Linux operating systems. Being open to new ideas and sharing opinions. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers: Competitive compensation An introduction to the insurance industry through authentic work experiences Networking opportunities with industry professionals Flexible start and end dates Community involvement and volunteer opportunities Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1
    $22 hourly 5d ago
  • Programmer Analyst/IT Specialist

    Nanosoft Consulting Talent Page

    Remote information technology specialist job

    The Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications. ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ***The candidate will need to use his or her own computer until he or she starts working onsite. When the candidate is working full time onsite he or she will be given NCDOT equipment. The NC Department of Transportation (NCDOT) is seeking to fill a short term (approx. 12 month) contractor assignment. The selected candidate will fill the role of Specialist on the State Automated Driver License System(SADLS). The Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications. Role responsibilities: Analyze, define, and document requirements for data and business processes Design, document, and coordinate desired changes to legacy modules Document the program and project deliverables as assigned Analyze and estimate feasibility and compatibility with other programs and projects Provide quality control for project deliverables Knowledge, Skills, and Abilities Requirements: Must Have: - Minimum of 5 years of experience in corporate or government as programmer analyst. - Minimum of 1 year of experience exposing CICS and COBOL programs as web services via CICS Transaction Server (CTS) - Proven experience in programming techniques, programming languages in the mainframe environment. - Proven knowledge of principles and techniques of computer programming, testing, debugging, implementation and documentation. - Proven experience with analysis and design. - Excellent communication skill (written, verbal, presentations) - Excellent organization, analytical, planning and scheduling skills - Ability to resolve highly complex problems. - Proven experience with financial processes analysis and modification. - Self-starter who can work with a large and diverse team of business, management and IT individuals. - Demonstrated experience working with large project teams. - Microsoft Suite experience (e.g, Word, Excel, PowerPoint), COBOL, CICS, TSO, MVS JCL, ENDEVOR, CA Tools, SQL, DB2 and VSAM. Preferred: - Experience with State or county government - Secure Socket Layer (SSL) Experience - Experience with Enterprise Level Application Development spanning two or more business areas
    $67k-96k yearly est. 60d+ ago
  • IT Provider Portal Testing Specialist (Remote)

    Military, Veterans and Diverse Job Seekers

    Remote information technology specialist job

    What are my Key Responsibilities? Creates a test approach, identifying scope of testing with risk-based approach for each feature or scope of work in a project effort identifying test environments, dependencies, constraints, prioritizing test cases and scheduling time for the testing. Responsible for ensuring end to end testing methodology including all appropriate documentation and requirements. Ensures test results are accurate, thorough, and appropriately documented. Work with developers to create automated tests. Work with business analysts and business stakeholders to undertake exploratory testing. What is Required? Required Work Experience: 3+ years related work experience. Experience in business and/or system testing in provider portal application experience. (Examples: Vista & Link) Required Education: High school diploma or GED Thorough understanding of the business process(s) and flows involved in the system capabilities being tested Thoroughly understands As-Is and To-Be business processes to understand what's changing Must have the ability to extract data utilizing moderately complex SQL queries Ability to clearly identify data needs and requirements for the respective test efforts
    $73k-106k yearly est. 60d+ ago
  • MSP IT Specialist - Help Desk (Tier 1-2)

    Avatar Managed Services

    Remote information technology specialist job

    The IT Specialist will provide timely and professional resolution of user requests for help and other services. They play a crucial role in providing technical support for end users and ensuring smooth operations for client's organization. Additionally, they assist in the creation and upkeep of IT documentation and procedures, contributing to the overall efficiency of the company's IT support. Mission The IT Specialist is responsible for providing desktop and network administration support to client's and remote users. Candidates should have some experience with desktop hardware, software applications, operating systems, and network connectivity. Candidates should be customer-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. This position requires someone that can follow a problem to its resolution and assist with providing root cause for severe and recurring issues. How Success Is Measured Timely resolution of technical issues and proactive identification of potential problems. Client satisfaction and feedback on the quality of service provided. Contribution to team collaboration, knowledge-sharing, and continuous improvement initiatives. Responsibilities include but are not limited to the following: · Provide professional and friendly support consistently via telephone, email, chat and remote connections. · Identify and communicate issue clearly to the customer, indicating specifics on the issue, and what was the resolution to the issue. · Create and manage tracking tickets according to Service Desk standard operating procedures. · Triage, diagnose, and resolve computer hardware and software issues. · Resolve issues where possible and assign issues to the correct support team when resolution is not possible. · Execute standard escalation procedures based on issue priority. · Tracking recurring problems and escalating them to management in a timely manner. · Coordinate the installation of hardware and software · Contribute to all Service Desk process and technical documentation. · Participate in Quality Assurance by calling clients a ticket is closed to ensure that they are satisfied with the service. · Available 24/7 to respond to emergency situations. Qualifications: Excellent customer service and interpersonal skills Ability to communicate via email and tickets in English. Highly self-motivated and detail-oriented Ability to effectively prioritize and multi-task in a high-pressure environment. Strong background in Windows client operating systems, standard desktop applications, and user account management. Working knowledge of network support issues Working knowledge of remote working systems and support Ability to work in a team-oriented collaborative environment. At least 1 year of Service Desk Experience required, 2 or more years preferred. At least 2 years of Customer Service experience required, 3 or more years preferred. Ability to install, configure and troubleshoot Windows client operating systems. Benefits: Health Dental Vision 401k Experience MSP experience preferred Experience working with Microsoft Exchange 3+ years of job-related experience Prior experience working Service Desk position. Computer Skills: Proficiency in Active Directory, troubleshooting, documentation, and understanding network topology, cloud computing concepts are essential computer skills. Preferred Certifications: Microsoft Professional, CompTIA A+, Microsoft Fundamentals
    $62k-92k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    JBA International 4.1company rating

    Remote information technology specialist job

    We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members. Responsibilities Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others Experience with mac OS, Windows 11, iPad OS, and iOS Understanding of VPN access Familiarity with SSO implementations with FIDO keys Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF Check computer hardware (mostly laptops) to ensure functionality Install and configure appropriate software and functions according to specifications Assist with security training and implementing new processes to ensure corporate security compliance Develop and maintain local networks (office networks) in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Requirements Proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Benefits As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Stock Option Plan
    $75k-130k yearly est. 60d+ ago
  • IT Asset Specialist

    Lifestance Health

    Remote information technology specialist job

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Position Summary We are looking for a dedicated IT Support Asset Specialist to join our team. This is a Contract-to-permanent position designed for individuals with a passion for technology and a strong commitment to providing exceptional technical support. This role is responsible for managing the lifecycle of IT assets across the company, including inventory control, ordering, tracking, reclaiming equipment, and overseeing equipment leases. The ideal candidate will ensure assets are efficiently managed, tracked, and utilized to support business operations. Compensation: $25.00 - $28.00/hour in addition to a competitive bonus plan Key Responsibilities Oversee and maintain accurate records of IT asset inventory throughout the company, including computers, mobile devices, peripherals, and other technology equipment. Coordinate the ordering and procurement of IT equipment and supplies, working closely with vendors and internal stakeholders. Track the assignment, location, and status of all IT assets using asset management systems. Proactively follow up with employees and departments to reclaim equipment when no longer in use or upon employee separation. Manage equipment lease agreements, ensuring compliance with terms, timely renewals, and proper documentation of lease schedules and expirations. Conduct regular audits to ensure inventory accuracy and compliance with company policies. Collaborate with IT and other departments to support hardware and software rollouts, asset redeployment, and change management initiatives. Maintain detailed documentation of asset management activities, processes, and procedures. Prepare and present reports on inventory status, asset utilization, and lease management for management review. Provide guidance and support to end users regarding asset requests, returns, and lease procedures. Identify opportunities to improve asset management processes and implement best practices. Education: Associate's degree or higher in Information Technology, Business Administration, or related experience. Requirements: Proficiency with asset management systems and inventory tracking tools. Strong organizational and documentation skills with attention to detail. Ability to coordinate with vendors and internal teams for procurement and asset management. Familiarity with equipment lease administration. Excellent communication and interpersonal skills. Ability to work collaboratively across departments. Basic knowledge of IT hardware and software configurations. Preferred Skills: IT certifications such as CompTIA A+, ITAM, or similar. Knowledge of procurement best practices and vendor management. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-Remote LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $25-28 hourly Auto-Apply 15d ago
  • Nutrition Technical Information Specialist

    Lac Federal 3.2company rating

    Remote information technology specialist job

    Full-time Description LAC seeks a bilingual Technical Information Specialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position. Responsibilities Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues. Analyze site analytics Compose original content in English and Spanish; translate existing content to/from Spanish Develop, disseminate and analyze user surveys to identify potential improvements to the site Support creation of online exhibits and outreach campaigns Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language) Requirements Master's degree in nutrition, public health, or related field Excellent bilingual reading comprehension and written communication skills required in English and Spanish. Experience using a content management system to manage website content, Drupal experience preferred Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc. Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs. Experience with web analytics to analyze user trends Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred Experience in general nutrition is not required, but helpful. Physical Requirements Ability to remain seated and work at a computer for extended periods. Use of standard office equipment, including keyboard, mouse, and phone. Participation in virtual meetings and online presentations as needed. Occasional handling of light materials up to 10 pounds. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development EEO Statement The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description $65,00 - $74,000
    $74k yearly 39d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology specialist job in Columbus, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-82k yearly est. 7d ago
  • IT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)

    Xcellent Technology Solutions 3.6company rating

    Remote information technology specialist job

    Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning! This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance! Requirements Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years) You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls. Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity. Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule. Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle. Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation. Nice to Have Industry Certifications Security +, CISSP, Certified Ethical Hacker, or equivalent If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today! *PLEASE NOTE: Health benefits are not offered
    $59k-85k yearly est. Auto-Apply 34d ago
  • Information Technology

    Vp 3.9company rating

    Information technology specialist job in Columbus, OH

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-69k yearly est. Auto-Apply 60d+ ago
  • IT Migration Technician - REMOTE

    Connection 4.2company rating

    Remote information technology specialist job

    Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits. The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role. Responsibilities Coordinate and schedule migration appointments directly with end users. Remotely connect to user workstations to perform Office suite upgrades. Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps. Install Visio where applicable based on user licensing. Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client). Troubleshoot basic installation and compatibility issues during the migration process. Document completed migrations and report status to the client team. Maintain clear, professional communication with users throughout the process. Qualifications Experience with Microsoft Office migrations or similar desktop application upgrades. Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations. Ability to remotely access and support Windows workstations. Excellent communication and customer service skills. Ability to work independently, manage time efficiently, and handle a high volume of migrations. Preferred Qualifications Prior experience with large-scale enterprise migrations. Familiarity with coordinating software upgrades alongside mailbox or tenant migrations. Experience installing Visio and managing Microsoft licensing scenarios.
    $26k-34k yearly est. Auto-Apply 1d ago
  • Technical Specialist - IT Information Security (Golden Colorado)

    Con Edison 4.9company rating

    Remote information technology specialist job

    Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience Relevant Work Experience Top Secret Security clearance or eligible, required. Previous cybersecurity experience, required. Previous senior level experience with cyber threat intelligence, preferred. Previous utility or OT experience, preferred. Skills and Abilities Strong written and verbal communication skills Ability to work within tight timeframes and meet strict deadlines Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel, as needed. Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required. Core Responsibilities Onsite three days per week in Golden, CO required. Stay current on cyber threat intelligence (CTI) developments and trends. Provide expert guidance to shape and strengthen the threat management strategy. Develop CTI awareness, investigation, remediation reports. Develop threat hunting packages and track remediations for findings. Update CTI metrics and dashboards. Work with external CTI stakeholders and provide analysis on industry direction. Attend external CTI events. Provide guidance and training to junior analysts.
    $80k-102k yearly est. Auto-Apply 28d ago

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