Information Technology Specialist remote jobs

Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles

IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base

Employee Type: Regular-Full time Union/Non: As a Specialist I, IT Business Engagement, you will be the key interface between the Technology & Information Services (TIS) Utilities OT SCADA department and business functions for LDCs and Gas Distribution. Your main accountability is to ensure OT technology solutions align with business needs, delivering value through innovation and technological advancement. You will support the Manager, Business Engagement in executing programs and objectives. What You Will Do Lead, coordinate, and facilitate the development of OT technology roadmaps, long-range plans, and business requirements. Support strategic alignment of sophisticated projects and initiatives to meet current and future business needs. Apply innovation methodologies to develop solutions for business challenges. Develop business cases with TIS and stakeholders, clearly articulating project costs and benefits. Foster strategic partnerships within OT and SCADA business functions, vendors and TIS, acting as a trusted advisor and advocate for enterprise interests. Who You Are You hold a University/College Degree or Diploma in Engineering, Technology, or a related field. Have at least 7 years of progressively responsible experience in a medium-to-large organization, working directly with clients or customers. Bring technical proficiency or prior experience supporting and/or implementing OT applications. Demonstrate solid grasp of business complexity and project interdependencies, especially in the oil & gas industry (gas pipelines or distribution operations). Possess outstanding interpersonal, written, and verbal communication skills, with sophisticated presentation and visualization abilities. Apply today, we'd love to hear from you! We are progressive, offer flexibility, opportunities for growth, work life balance, competitive benefits and pension plan, and generous time off. Flex Work: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #joinourteam #LI-Hybrid Physical requirements: Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. Mental requirements: Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

Remote IT Technician Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we don't just engineer solutions we pioneer the future across pollution control, aerospace, biotechnology, and energy industries. Our people are the core of that innovation, and we invest in them with the same excellence we bring to every project. Were seeking a Remote IT Technician who is passionate about precision, security, and service someone who can power a fully remote, high-performance workforce at the cutting edge of engineering. What You'll Handle: - Provide top-tier technical support for our global team solving hardware, software, network, and systems issues remotely. - Configure, deploy, and maintain devices (laptops, mobile devices) and tools (VPNs, collaboration software, endpoint security). - Manage user access, system updates, backups, and cloud service optimization (Microsoft 365, Google Workspace, etc.). - Support onboarding and offboarding processes ensuring every team member is equipped for success from day one. - Proactively monitor systems, anticipate issues, and implement solutions that strengthen security and efficiency. - Keep precise documentation of IT procedures, troubleshooting steps, and system configurations. - Coordinate with external vendors and escalate complex issues when needed. What You'll Bring: - 2+ years experience in IT Support, Helpdesk, or Systems Administration roles, preferably supporting remote environments. - Expertise with Windows, MacOS, mobile platforms, and common business cloud applications. - Deep understanding of VPNs, endpoint protection, device management, and cybersecurity best practices. - Strong communication skills able to translate technical concepts into clear, user-friendly language. - Highly organized, self-motivated, and comfortable working independently in a remote-first environment. - Bonus points for certifications (CompTIA A+, Network+, Microsoft Certified Professional, or similar). What We Offer: At Heritage Civil Works, we believe investing in our people is investing in our future. As part of our team, you'll enjoy: - Comprehensive Health Insurance (medical, dental, vision) - Professional Development Support (courses, certifications, training programs) - Paid Time Off (PTO) and Paid Holidays because rest fuels excellence - 401(k) Retirement Plan with company matching - Wellness Programs and Mental Health Support - Home Office Stipend to set up your ideal workspace - Performance Bonuses tied to personal and company success - Opportunities for Career Advancement into systems engineering, cybersecurity, or cloud infrastructure roles Join a Team That Moves Industries Forward If you're ready to bring your expertise to a company where precision meets passion, where your work powers real-world innovation, then Heritage Civil Works is ready to welcome you. Apply today. Heritage Civil Works Engineering Tomorrow, Today.

The Training Specialist II will create, implement, administer, and evaluate training and technical assistance activities for assigned contracts. The position possesses and applies a comprehensive knowledge across key tasks and high impact assignments as related to Electronic Health Record (EHR) training. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. This position is designated as Mobile/Remote with 100% travel requirement. Job Qualifications Degree Requirement: HS Diploma. College degree preferred. May substitute equivalent combination of education and experience. Three (3) years of specialized experience in supporting CIS training, tools, software installs and upgrades; preparing classrooms, facilities, and necessary equipment for classes or supported EHR efforts. Delivering classroom Instructor Led Training (ILT), one-on-one, and Structured On-the-Job Training (SOJT). One (1) year experience working with or training Medical Health Systems (MHS) or Electronic Health Record (EHR) systems. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to design, develop, implement, and evaluate training plans, curricula, and methodologies. Proficiency Level Required with MS Office Products: advanced. Excellent interpersonal skills in both leadership and customer liaison roles. Must be fluent in verbal and written English and English medical terminology. Cerner certification or experience preferred. Extended work hours, including weekends may be necessary to meet contract requirements. When working from home, must have a workspace that is free from distractions. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for a public trust clearance or higher. U. S. Citizenship required per government contract. Travel Requirements 100% travel is required for this position. The travel may be local or national and may be by car, rail, or air.

The Information Technologist Specialist will support the ARNG-HRR-S-TDS contract which provides comprehensive training, hardware, software, web-based application support, and data analysis services. These services are centered on the Army Recruiting Information Support System (ARISS) and other related ARNG G-1 systems and applications. The contract plays a critical role in supporting accessioning and personnel activities across all 54 States and Territories by ensuring standardized processes and stability in operations. Job Duties and Responsibilities: Support hardware, software, imaging, re-imaging, troubleshooting physical equipment (computers, peripherals, printers, projectors, other equipment) Load computers with any and all ARNG-Approved images, and other approved software Service Now Ticketing System help desk support Early User Testing (EUT), Pilot Testing, and functionality checks of new systems and applications Attend IT-related meetings at National Guard, Human Resources Command, State, and local levels Build, manage, and update personnel information systems and databases as needed Perform user account maintenance, management and cyber security checks as required Troubleshoot and repair hardware, software, systems, applications using “web-based remote” systems Overall IT Security management/maintenance across a diversity of systems Guard-wide Manage and maintain records containing Personal Identifiable Information (PII) IAW Army Regulations Support Training Technologists in local and mobile classroom training environments Review and present various security, vulnerability, and system operating status reports- daily, weekly, monthly Assist government with roll-out of new systems and applications Assist government with purchase and “lifecycle” processes for equipment Other duties as assigned. Job Requirements (Education/Skills/Experience): High School Diploma or equivalent DoD Secret Clearance (Tier III) CompTIA Security+ (CE) certification One Additional CE qualification such Microsoft MD 100 or similar Successfully complete National Guard's Automation Course Preferred: 3+ Years of demonstrated experience as ISS/Automation SME for ARNG or Army Recruiting and Retention Forces Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, our team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations. Employing a mission-focused approach, we deliver value that not only enhances current operations, but also drives future change. Closely aligned with this approach is our commitment to advancing the Navajo Nation and its People. Through economic development and community empowerment, we elevate the Navajo Nation to provide lasting impact and sustainable growth for future generations. DDC's ability to unite legacy-inspired technologies, industry best practices, and proven methodologies has contributed to our success for twenty years. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.

Specialist providers of pharmaceutical automation, process and project controls. Skellig was founded to radically improve upon the way automation, process, and project controls are provided. It's a goal that is grounded in efficiency, transparency, and our client's total peace of mind - this is the vision behind everything we do. At Skellig Automation, we empower great people to do great work in the Life Sciences industry. Our engineers provide premier automation services with one common goal: to make medicine more affordable and accessible for all by reducing the cost of manufacturing. We work alongside other industry leaders in laying the foundation for true technological innovation and guiding our partners towards modern process solutions. Whether working within the traditional automation stack or championing Industry 4.0 systems, Skellig has a place for creative engineers with a passion for bringing the Life Sciences into the future. Position Summary The IT Quality Specialist is responsible for ensuring the compliance, integrity, and continuous improvement of computerized systems within the pharmaceutical environment. This role focuses on executing and maintaining IT Production Operations and Technology (PO&T) department deliverables, including periodic reviews, CAPA and deviation management, user access review, validation document review, and the development of standard operating procedures (SOPs), work instructions (WIs), and job aids. The IT Quality Specialist collaborates with cross-functional teams to maintain adherence to regulatory requirements (e.g., FDA, EMA, GxP) and internal quality standards. Key Responsibilities Draft, execute, and manage computerized system periodic reviews in accordance with regulatory and company requirements. Manage CAPAs and deviations, ensuring timely investigation, root cause analysis, and effective corrective/preventive actions. Review and approve validation deliverables (e.g., URS, IQ/OQ/PQ, test scripts, summary reports) for compliance with GxP and data integrity requirements. Draft, revise, and maintain SOPs, Work Instructions, and job aids to ensure alignment with current regulatory expectations and internal processes. Partner with IT, Quality, and Business stakeholders to support audits, inspections, and continuous improvement initiatives. Monitor trends in IT quality events and provide input into risk assessments and process improvements. Ensure documentation practices are consistent with data integrity principles (ALCOA+). Qualifications Bachelor's degree in Computer Science, Information Systems, Life Sciences, Engineering, or related discipline (or equivalent experience). 3+ years of experience in IT Quality, Computer System Validation (CSV), or related Quality roles within the pharmaceutical or life sciences industry. Strong understanding of GxP regulations (21 CFR Part 11, Annex 11, FDA, EMA, ICH guidelines). Hands-on experience with CAPA/deviation management systems and periodic review processes. Excellent technical writing skills for SOPs, WIs, and job aids. Ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders. Strong analytical and problem-solving skills with attention to detail. Preferred Qualifications Experience with electronic systems such as Veeva QualtiyDocs, TrackWise, or equivalent. Familiarity with audit/inspection management. Knowledge of pharmaceutical manufacturing and laboratory systems (e.g., LIMS, MES, ERP). Contact: Should you have any questions please contact our Head of Recruiting: ************************ From its inception, Skellig has strived to be ‘more human.' We work hard to foster a culture that promotes innovation, diversity, and great work. A culture that rewards problem solving, teamwork, and service excellence. And one that attracts the top talent and premier clients. Ours is a culture of honesty, transparency, and kindness - A people-focused and compassionate company.

What We Do at Onsights Onsights is a venture-backed AI startup focused on bringing e-commerce analytics to brick-and-mortar mall operators, retailers and shopping centers. We are tackling a $17 trillion market by building the world's most accurate location-intelligence solution that helps our customers understand the behavior of every visitor to their location: where they go, what they do and most importantly why. Onsights' patented AI technology has been developed over the past five years by a world-class team with backgrounds in AI, data, hardware, enterprise software and gaming. We have successfully deployed solutions to government agencies and are seeing unprecedented interest in our solution from large enterprise customers. Onsights is backed by leading investors and supported by advisors in the commercial real estate space, including Gula Tech Ventures, New North Ventures and Scout Ventures. Onsights is looking for curious minded professionals who are passionate about developing themselves in a collaborative team setting where individual strengths are valued and utilized. We are a culturally and geographically diverse team, with approximately 25 team members across five US states and three countries. Position Overview **This opportunity requires you to reside in the United States per the responsibilities of the role.** **This role requires occasional travel (up to 20%) may be necessary for off-site support, meetings, training sessions, or company events. All travel will be communicated in advance and aligned with business needs.** The IT Specialist plays a vital role in maintaining and supporting the organization's technology infrastructure. This position is responsible for resolving hardware and software issues, assisting end-users, supporting system upgrades, and ensuring the reliable operation of IT systems. Reporting to the VP of Engineering, the IT Specialist collaborates across departments to ensure secure and efficient access to technology resources. Key Responsibilities Provide technical support for end-users and system components, including troubleshooting hardware, software, networking, and other system-related issues. Deploy, configure, maintain, and monitor IT systems such as computers, servers, printers, and mobile devices Assist with the implementation of system updates, patches, and upgrades Maintain accurate inventory and documentation of IT assets Adhere to IT policies and procedures related to security, data backup, disaster recovery, and software licensing compliance Support onboarding and offboarding processes, including provisioning and deactivating user accounts, hardware, and software access Stay current with technology trends, tools, and best practices relevant to the role Escalate complex issues to senior IT staff or external vendors and assist with resolution Collaborate on IT projects and initiatives as assigned Perform other duties as needed to support departmental operations May occasionally involve standing, walking, bending, and lifting IT or office equipment and supplies Qualifications Associate's or Bachelor's degree in Information Systems, Computer Science, or a related field; or equivalent technical certifications and experience Minimum of 3 years' experience in IT support or a related technical role Proficiency with Windows, Linux and mac OS operating systems and common business applications Experience with Amazon Web Services (AWS), including basic provisioning, monitoring, and troubleshooting of cloud resources Basic understanding of networking concepts and hardware (e.g., routers, switches, VPN) Experience with ticketing systems and IT asset management tools Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to manage multiple priorities and respond promptly to user needs Total Rewards Package for Our US Employees Competitive salary Comprehensive benefits package 401k with a 5% company match Equity Paid Holidays and Unlimited PTO 4 months paid parental leave Remote work environment Flexible work schedule Patent Bonus Program Employee Referral Bonus Program Learning and Development Program Opportunity to work with a team of creative, motivated and fun team members! Innovative projects at the intersection of AI, data and retail Total Rewards Package for Our Contractors Competitive compensation Flexible working hours and 100% remote work Team member referral bonus Opportunity to work with a team of creative, motivated and fun team members! Innovative projects at the intersection of AI, data, and retail Quick Note on Role Fit If you think you have what it takes to fulfill this opportunity, but don't necessarily check every box , please still connect with us at ******************. Feel free to submit a cover letter with your application so we can get to know you better!

Job Description LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 7,000 companies and law firms worldwide. Our software empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan and the United States, we are backed by leading investors with over $180M raised. We bring together large language models (LLMs), a proprietary Legal Document Graph that organizes complex legal information, and intelligent AI-driven workflows. In partnership with OpenAI, we are redefining the legal AI space and delivering innovative solutions for the future of legal work The role This role supports day-to-day IT operations for LegalOn's North America team and helps ensure a reliable, secure experience for our employees. You'll handle user and device requests, follow documented procedures, and assist with standard system administration across our core platforms. You will: Resolve tickets for account access, device setup, and common app issues Apply standard changes and escalate complex issues to senior team members Keep configurations and documentation up to date as we evolve our environment Coordinate handoffs with our Japan-based IT team to maintain smooth 24-hour coverage Your first 90 days: Learn our environment and ticketing workflows Consistently meet response and resolution targets for common requests Help standardize NA device baselines across Intune and Jamf Pro Contribute small improvements to docs, automations, or SOPs Collaboration: Work closely with US-based employees and our Japan IT team Partner with Security on access, compliance evidence, and incident procedures Coordinate with vendors when guided by senior IT team members Growth: Build depth in Entra ID, Intune, and Jamf Pro administration Develop scripting and low/no-code skills to automate routine tasks Reports to the Head of IT in Tokyo, Japan. Responsibilities Assist with identity and device administration to keep users productive and devices compliant. Support core systems, including: Identity management: Microsoft Entra ID Device management: Microsoft Intune and Jamf Pro Collaboration and productivity tools, such as Google Workspace or Microsoft 365, Slack, Notion, and Jira Handle the NA helpdesk queue for common issues and escalate as needed. Follow documented procedures for changes, incidents, and access requests. Keep documentation and runbooks up to date as processes evolve. Help evaluate SaaS tools and work with vendors under guidance. Contribute small automation or scripting tasks to improve support efficiency. Qualifications and competencies Required 1 to 3 years in corporate IT or systems support Hands-on experience administering Microsoft Entra ID Hands-on experience with both Microsoft Intune and Jamf Pro Admin familiarity with Google Workspace and Microsoft 365 Experience with a ticketing system and basic IT service management practices Basic networking and security fundamentals Clear, helpful written and verbal communication across time zones Preferred Exposure to device compliance or Zero Trust concepts Experience assisting with SOC 2 or ISO 27001 evidence collection Experience with generative tools (e.g., ChatGPT Enterprise, Gemini, Notion AI) Scripting basics (e.g., PowerShell, Bash, or Python) and experience with low/no-code tools (e.g., n8n, Zapier) Location and work model Hybrid in the Bay Area or fully remote within the United States or Canada. Core support hours: 9am to 6pm local time, with occasional overlap with JST as needed. Miscellaneous Work authorization: Applicants must be currently authorized to work in the United States or Canada. Robust benefits: comprehensive health, dental, and vision insurance, generous PTO, plus a 401K plan

The IT Specialist will provide timely and professional resolution of user requests for help and other services. They play a crucial role in providing technical support for end users and ensuring smooth operations for client's organization. Additionally, they assist in the creation and upkeep of IT documentation and procedures, contributing to the overall efficiency of the company's IT support. Mission The IT Specialist is responsible for providing desktop and network administration support to client's and remote users. Candidates should have some experience with desktop hardware, software applications, operating systems, and network connectivity. Candidates should be customer-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. This position requires someone that can follow a problem to its resolution and assist with providing root cause for severe and recurring issues. How Success Is Measured Timely resolution of technical issues and proactive identification of potential problems. Client satisfaction and feedback on the quality of service provided. Contribution to team collaboration, knowledge-sharing, and continuous improvement initiatives. Responsibilities include but are not limited to the following: · Provide professional and friendly support consistently via telephone, email, chat and remote connections. · Identify and communicate issue clearly to the customer, indicating specifics on the issue, and what was the resolution to the issue. · Create and manage tracking tickets according to Service Desk standard operating procedures. · Triage, diagnose, and resolve computer hardware and software issues. · Resolve issues where possible and assign issues to the correct support team when resolution is not possible. · Execute standard escalation procedures based on issue priority. · Tracking recurring problems and escalating them to management in a timely manner. · Coordinate the installation of hardware and software · Contribute to all Service Desk process and technical documentation. · Participate in Quality Assurance by calling clients a ticket is closed to ensure that they are satisfied with the service. · Available 24/7 to respond to emergency situations. Qualifications: Excellent customer service and interpersonal skills Ability to communicate via email and tickets in English. Highly self-motivated and detail-oriented Ability to effectively prioritize and multi-task in a high-pressure environment. Strong background in Windows client operating systems, standard desktop applications, and user account management. Working knowledge of network support issues Working knowledge of remote working systems and support Ability to work in a team-oriented collaborative environment. At least 1 year of Service Desk Experience required, 2 or more years preferred. At least 2 years of Customer Service experience required, 3 or more years preferred. Ability to install, configure and troubleshoot Windows client operating systems. Benefits: Health Dental Vision 401k Experience MSP experience preferred Experience working with Microsoft Exchange 3+ years of job-related experience Prior experience working Service Desk position. Computer Skills: Proficiency in Active Directory, troubleshooting, documentation, and understanding network topology, cloud computing concepts are essential computer skills. Preferred Certifications: Microsoft Professional, CompTIA A+, Microsoft Fundamentals

You'll enable Chainguardians to do their best work through fast, kind support and low-friction IT that's secure by default-meeting people where they are across time zones, tickets, Slack, and everything in between. The role, in a nutshell As an early IT Specialist at a remote-first, deeply technical company, you'll be the human heartbeat behind our internal systems-keeping laptops, logins, and line-of-business tools humming while partnering closely with Security to keep our environment tight. You'll triage, troubleshoot, and ship clear answers quickly, all while leveling up self-service and automation so the next person doesn't have to ask. You'll thrive if you enjoy wearing many hats, communicating with care, and building durable foundations as we scale. What you'll do Prioritize excellent service in Slack, email, and our ticketing system-respond quickly, close the loop, and follow up with clear, accurate fixes. Own and improve our ticketing process: triage, categorize, SLAs, and clean documentation that helps everyone move faster. Troubleshoot across hardware, software, peripherals, and identity/access issues; resolve what you can and escalate crisply when needed. Write self-service docs and how-tos in Confluence so Chainguardians can help themselves next time. Acquire, image, and maintain endpoints (mac OS & Linux); manage software installs, updates, and configurations. Manage hardware and software assets end-to-end through our MDM and security tooling; keep inventories accurate and lifecycle events clean. Partner with IT leadership to resolve complex or cross-functional issues; propose pragmatic solutions and drive them to closure. Ensure day-to-day compliance with IT/Security and company policies; help make “secure by default” the easy path. Participate in an on-call rotation (including occasional holidays) to keep the lights on and the team unblocked. Run a smooth employee lifecycle: onboard new Chainguardians with the right hardware, access, and tooling; collaborate closely with Talent/HR. Work with vendors to order, track, and ship hardware worldwide; own the last mile so Day 1 feels like a welcome, not a scavenger hunt. What we're looking for Experience in IT Support at a remote-first or startup environment; you're comfortable with ambiguity and speed. Strong hands-on experience with mac OS and working knowledge of Linux. Experience administering MDM (e.g., Jamf, Kandji, Fleet, or similar) and endpoint/security tooling. A practical understanding of IT Security best practices and a desire to improve them through process and automation. Excellent written and verbal communication-able to translate technical issues for non-technical audiences with empathy. Willingness to travel occasionally for team meetups or onsite needs. Self-starter who can switch between heads-down execution and team collaboration without dropping the thread. Curiosity, adaptability, and comfort wearing “many hats” as we grow. A builder's mindset-motivated to create the internal systems and experiences that help a company scale. Base Salary Range $58,000 - $70,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard's mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need - to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Privacy Policy. ©2025 Chainguard. All Rights Reserved.

Company: Crystora Dynamics Are you passionate about technology and dedicated to providing top-tier technical support? At Crystora Dynamics, we understand the vital role that IT technicians play in maintaining smooth operations in a fast-paced digital environment. As a fully remote IT Technician, you'll be joining a forward-thinking team that values innovation, work-life balance, and professional growth. Enjoy the flexibility of working from anywhere while being part of a company dedicated to empowering your career journey with comprehensive benefits, ongoing training, and a supportive work culture that prioritizes your development. Job Summary: In your role as an IT Technician at Crystora Dynamics, you'll be the backbone of our technology infrastructure, ensuring our systems run seamlessly. Your responsibilities will span from installing hardware and configuring software to managing cybersecurity and troubleshooting technical issues. This role demands a proactive, self-motivated professional with excellent problem-solving abilities and a commitment to delivering outstanding support. As we continue to grow and innovate, you will be essential in maintaining our technical integrity, providing you with dynamic career growth and learning opportunities along the way. Key Responsibilities - System Installation and Configuration: Set up and configure computer hardware, software, networks, printers, and scanners to ensure that all systems are fully functional and optimized. - System Monitoring and Maintenance: Regularly monitor our IT systems and networks to identify potential issues before they impact operations, maintaining a stable and efficient IT environment. - Troubleshooting and Problem Resolution: Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime and smooth system operations for all users. - User Support and Assistance: Provide timely technical support to end-users via phone, email, and remote sessions. This includes resolving software and hardware queries and assisting with account and password management. - Data Backup and Recovery: Perform regular data backups and manage recovery protocols to protect against data loss, ensuring business continuity in case of system failures. - IT Inventory Management: Track and manage IT assets, ensuring hardware and software are up-to-date and aligned with the latest industry standards and company requirements. - Cybersecurity and Updates: Implement security software, monitor for vulnerabilities, and regularly update systems to guard against potential cyber threats. - Emerging Technology Awareness: Stay informed on new technologies and industry trends, recommending updates and improvements to keep our IT environment on the cutting edge. Requirements - Technical Expertise: Strong background in computer hardware, software, and network management, with experience in diagnosing and resolving a wide range of IT issues. - Certifications: Relevant certifications (such as A+, CCNA, MCSE) are highly desirable. - Problem-Solving Skills: Excellent analytical skills to troubleshoot issues independently and resolve them quickly. - Communication Skills: Ability to communicate technical concepts clearly to non-technical users, delivering exceptional service and building strong relationships. - Adaptability: Capacity to handle multiple tasks under pressure and adapt to shifting priorities in a fast-paced work environment. - Cybersecurity Knowledge: Awareness of cybersecurity best practices and experience with security software and protocols. - Educational Background: A diploma or degree in Computer Science, Information Technology, or a related field. Why Crystora Dynamics? - Fully Remote Role: Work from the comfort of your home while being fully connected to a supportive and dynamic team. - Career Growth: We offer structured paths for career advancement, certifications, and personal development tailored to your goals. - Flexible Hours: Enjoy the flexibility to manage your work hours in a way that best fits your lifestyle and productivity. - Comprehensive Benefits: Competitive salary, health insurance, paid time off, and other benefits to support your well-being. - Collaborative Culture: Join a team that values knowledge-sharing, creativity, and collaboration, where every contribution is recognized and appreciated. Crystora Dynamics is a company that believes in creating an inclusive and enriching environment. If you are ready to leverage your skills in a role where you'll be both challenged and supported, we want to hear from you.

Under general direction of the Acquisition and Contracting Services Division (ACSD), IT Procurement Services Manager, ITM I, the Information Technology Specialist II (ITS II) works independently as a technical subject matter expert and specialist providing consultation to OTSI project staff for complex IT acquisitions. The ITS II advises on and leads IT procurement related activities, evaluates business processes and implements improvements, is adept at creating technical documentation and embraces innovative technical solutions. The incumbent must possess expert knowledge in state IT acquisition methods (LPA, formal, informal, competitive, non-competitive, etc.) and stay current on emerging trends in technology. You will find additional information about the job in the Duty Statement. Working Conditions This position provides telework opportunities, including the ability to work remotely. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500435 Position #(s): ************-004 Working Title: Senior IT Procurement Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions. Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI! Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. Check out our jobs website and social media sites: OTSI Jobs Site LinkedIN ************** Special Requirements Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Health and Human Services Office of Technology and Solutions Integration N/A Attn: Human Resources Division: JC 500435 2870 Gateway Oaks Suite 150 Sacramento, CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Health and Human Services Office of Technology and Solutions Integration N/A Human Resources Division: JC 500435 2870 Gateway Oaks, Suite 150 Sacramento, CA 95833 Monday - Friday 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - The SOQ is a narrative explanation of how your education, training, experience, knowledge, skills and abilities meet the desirable qualifications listed in this bulletin. The SOQ must be titled "Statement of Qualifications" at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 pages in length. Cover pages, cover letters, and resumes do not take place of the SOQ. Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Mastery of the State of California procurement discipline, including: * In depth knowledge of State IT laws, regulations, policies, and procedures. * Extensive knowledge, expertise and experience in leading and/or conducting competitive and leveraged procurements. * Experience developing and administering policies, processes, and programs. * Understands and embraces the principles and importance of excellent customer service. * Ability to make decisions and solve problems involving varied levels of complexity and risk. * Ability to communicate diplomatically and effectively, both orally and in writing. * Knowledge of application and implementation of information systems to meet organizational requirements. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Celia Ramirez ************** ************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Nicole Antonopoulos, EEO Officer ************** ******************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

What are my Key Responsibilities? Creates a test approach, identifying scope of testing with risk-based approach for each feature or scope of work in a project effort identifying test environments, dependencies, constraints, prioritizing test cases and scheduling time for the testing. Responsible for ensuring end to end testing methodology including all appropriate documentation and requirements. Ensures test results are accurate, thorough, and appropriately documented. Work with developers to create automated tests. Work with business analysts and business stakeholders to undertake exploratory testing. What is Required? Required Work Experience: 3+ years related work experience. Experience in business and/or system testing in provider portal application experience. (Examples: Vista & Link) Required Education: High school diploma or GED Thorough understanding of the business process(s) and flows involved in the system capabilities being tested Thoroughly understands As-Is and To-Be business processes to understand what's changing Must have the ability to extract data utilizing moderately complex SQL queries Ability to clearly identify data needs and requirements for the respective test efforts

Job Description Arcticom LLC a company within the BSNC family is currently seeking a qualified IT Pricing/Modeling Specialist to support the United States Department of Agriculture, Digital Infrastructure Services Center, USDA DISC in Kansas City, MO. This position is 100% remote. The IT Budget Analyst contract for the USDA, DISC provides financial support for critical IT infrastructure, data center services, and cloud hosting for vital federal government functions. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. · Elicit customer business requirements and translate technical solution architecture designs into accurate customer pricing. Expertly identify necessary details including product/service descriptions, quantities, prices, and payment terms into a formal document including breakdowns of costs and fees. · Gather customer information, including product specifications quantity, and any special requests. Complete information gathering by direct communication with the customer or reviewing previous orders. Work with cross-functional teams to prepare customer pricing documentation, reflecting unique cost center cost components accurately. · Demonstrate expertise developing and leveraging IT estimating approaches such as analogous, parametric, three point and bottom-up techniques. They need to be able to develop and choose the correct approach for each effort. · Demonstrate experience pricing complex IT solutions in an Agile work environment that may include Cloud hosting, software development, network implementations, hardware procurements, SaaS implementations, license procurements, security services, technology integration services, and AI development. · Influence project cost management by optimizing team composition, understanding technical complexity and impacts on cost, and predicting hidden costs affected by training, onboarding, infrastructure, quality assurance and sustainment. · Expertise to build risk management into pricing by adding appropriate contingency buffers, identifying potential roadblocks, considering market changes and monitoring scope creep. · Track estimate/quote assignments and report on progress. · Conduct modeling/trending among financial behavior and DISC services portfolios and customer portfolio solution design demand behavior to drive estimating efficiencies, incorporating quote “models” for automated estimating at various stages of customer opportunity engagement. · Perform requested changes modifications to quotes / estimates to adjust pricing and details to financial models as necessary · Provide reference to answer questions and clarify details to any pricing details regarding quotes. · Provide documentation and records of quotes and modification for referent of changes and approvals for quotes/estimates prepared. · Ability to effortlessly speak to customers with diverse levels of IT knowledge about complex IT solutions so that customers understand the cost of a solution. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Minimum 5 years' specialized experience developing IT pricing for complex IT solutions. This includes providing financial pricing for Request for Proposal (RFP) bid responses. · Has breadth of experience developing pricing for diverse technical solutions across various IT domains, capabilities and programs. · Advanced financial modeling skills, calculating ROI, payback, NPV, IRR · Experience using a Customer Relationship Management (CRM) system · Attention to detail · Strong communication skills · Advanced Microsoft Office Excel skills · Critical Analysis: Problem solving and analysis skills · Minimum 10 years' experience with bachelor's degree in relevant field · 5+ years' specialized experience performing job specific tasks · US Citizenship · Able to obtain Public Trust clearance NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. This job is performed remotely. The location will be an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

At Capacity, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! ThirdChannel finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience! RESPONSIBILITIES AND DUTIES Must LOVE the brand, be willing to share your passion - it's contagious! Use the brand's products/services! Familiarity with the brand site and media/searches related to it Ability to compare and analyze competitor products Comfortable showing empathy to customers in stressful situations SKILLS AND QUALIFICATIONS 5+ years IT industry experience beneficial Knowledge of large corporate or hospital IT systems a plus Familiarity with top OS and brand environments Passion for helping others with large scale electronic purchasing needs Ability to explain concepts at customer's knowledge level Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form “CDW's Purpose is to help our customers achieve their goals by providing them with the technology advice and products they need, when they need them.” COMPENSATION AND PERKS This is a 1099 Independent Contractor opportunity Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches & events Chat interactions are paid out weekly on an hourly basis ( $18- $22 per hour based on experience and skill set) Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS A desktop or laptop with Chrome browser (tablets and other mobile devices are not compatible at this time). Stable internet connection (we suggest at least a consistent 10mbps). Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets).

Job DescriptionDescriptionOPEN DATE: April 8, 2024 CLOSING DATE: April 22, 2024 POSITION TYPE: Trust FundAPPOINTMENT TYPE: Temporary Not to Exceed Three (3) Years SCHEDULE: Full TimeDUTY LOCATION: Washington, DC Non-Sensitive/Low Risk Open to all qualified applicants What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care). Conditions of Employment Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk. Complete a Probationary Period Maintain a Bank Account for Direct Deposit/Electronic Transfer. The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. OVERVIEWThis position is in the Web Office, Digital Strategies and Engagement, National Museum of the American Indian (NMAI), Smithsonian Institution (SI). The NMAI promotes equity and social justice for the Native peoples of the Western Hemisphere through education, inspiration, and empowerment. In partnership with Native peoples and their allies, the museum fosters a richer shared human experience through a more informed understanding of Native peoples. The UX/UI Developer designs, develops, and maintains the online portal and other online products of the NMAl's Native Knowledge 360°ree; (NK360°ree;) education initiative to transform teaching and learning about Native Americans, collaborating with the NK360°ree; Online Production team in the production of audience-focused online experiences. Occasional travel may be required. Option for fully remote work. DUTIES AND RESPONSIBILITIES Designs, develops, and maintains the NK360°ree; online portal and other NK360°ree; online products using development tools and technologies, including CSS3, HTML, JavaScript, jQuery, XML, Adobe CC, and content management systems. Creates engaging user interfaces for NK360°ree; online products using visual design techniques and principles effectively to convey conceptual and educational project components. Develops wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Manages online content using content management systems (experience with Drupal preferred), and integrates application programming interfaces, social channels, and other systems, services, and data sources to enhance online products and engage online audiences. Applies user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing, to inform design decisions and create user-centered experiences. Develops user experiences that are responsive across devices and function effectively in major operating systems and browsers, and tests and optimizes online products regularly for functionality and performance. Ensures NK360°ree; online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Designs NK360°ree; online products that adhere to related project visual standards and museum brand style and guidelines. Manages the development and lifecycle of NK360°ree; online products, balancing competing priorities and coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule.• Coordinates the work of staff and contractors in the design and development of NK360°ree; online products; develops plans and schedules; estimates resource requirements; manages project phases and monitors activities; and evaluates and reports on accomplishments against established key performance measures. Coordinates with the Office of Contracting and serves as contracting officer's technical representative on contracts for NK360°ree; online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Coordinates with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Utilizes Google Analytics 4, Webtrends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; generates recommendations for NK360°ree; online product performance and continual improvement of the user experience. QUALIFICATION REQUIREMENTSTo qualify for this position, applicants must possess a bachelor's degree (B.A.) from an accredited four-year college or university and/or 3-5 years of related experience (described below); or an equivalent combination of education and experience. Experience required for this position: Ability to expertly use development tools and technologies, including CSS3, HTML5, JavaScript, jQuery, XML, Adobe CC, and content management systems, to design, develop, and maintain complex websites and other online products. Ability to create engaging user interfaces for online products using knowledge of visual design techniques and principles effectively to convey conceptual and educational project components. Ability to develop wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Ability to manage online content using content management systems (experience with Drupal preferred). Ability to apply user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing to inform design decisions and create user-centered experiences. Ability to develop user experiences that are responsive across devices and function effectively in major operating systems and browsers, and skill in testing and optimizing online products for functionality and performance. Ability to ensure online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Ability to manage the development and lifecycle of online products, balancing competing priorities and expertly coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule. Knowledge of project management principles, methods, and practices, and ability to coordinate the work of staff and contractors in the design and development of online products, developing plans and schedules, estimating resource requirements, managing project phases and monitoring activities, and evaluating and reporting on accomplishments against established key performance measures. Knowledge of federal acquisition processes and procedures and ability to coordinate with the Office of Contracting and serve as contracting officer's technical representative on contracts for online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Ability to coordinate with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Skill using Google Analytics 4, Web trends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; ability to generate recommendations for online product performance and continual improvement of the user Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid. Commitment to Diversity, Equity, and Inclusion The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact **************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: *****************