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Information technology specialist resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write an information technology specialist resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the information technology specialist role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in information technology specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some information technology specialist interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical information technology specialist skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some information technology specialist interviews.

Here are example skills to include in your “Area of Expertise” on an information technology specialist resume:

  • Customer Service
  • Troubleshoot
  • Computer System
  • Database
  • DOD
  • System Software
  • Technical Support
  • Switches
  • Peripheral Equipment
  • Treasury
  • Customer Support
  • Rehabilitation
  • Problem Resolution
  • Java
  • Software Applications
  • Security Policies
  • Workstations
  • PCS
  • Desk Support
  • Computer Software
  • Lan
  • Management System
  • OS
  • Network Printers
  • Linux
  • SharePoint
  • SQL Server
  • Computer Equipment
  • PowerPoint
  • VoIP

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the information technology specialist.

How to write information technology specialist experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from information technology specialist resumes:

Work history example #1

Customer Support Technician

IDT

  • Provided solutions for customers on a daily basis on re-establishing their connections to the internet.
  • Received calls in a telecommunications call center (80-120 daily calls).
  • Provided support for customers via telephone and email.
  • Instructed clients on use of internet software, including web browser.
  • Initiated and documented trace route command results, checking for internet connectivity.

Work history example #2

Information Technology Specialist

CompuCom

  • Installed and configured desktops, laptops, peripherals, and mobile devices (Windows Mobile and Blackberry).
  • Used Symantec Ghost 11 to create/restore system images for student laptops and desktops.
  • Diagnosed mechanical, hardware, software and systems failures, using established procedures.
  • Managed all 6 of CompuCom's ACS 1121 appliances and Windows 4.2 server utilizing TACACS+, RADIUS and RSA Tokens.
  • Provided connectivity support to all LAN/WAN services.

Work history example #3

Senior PC Support Specialist

Dell

  • Provided advanced desktop support for end-users on network, server and operating systems issues.
  • Provided customer support and product information for potential upgrades or out of warranty hardware replacements.
  • Ensured proper escalation procedures were followed while performing work in accordance to standardized policies and procedures.
  • Led company-wide project to upgrade all desktops to new Windows environment.
  • Performed analysis, diagnostics and resolution of complex problems for end-users and recommended and implemented corrective solutions.

Work history example #4

Information Technology Technician

Sony Corporation of America

  • Negotiated costs for product replacements with customers, dealing with 30+ negotiations daily.
  • Managed deployment, support, administration, primarily of Microsoft Windows operating systems.
  • Developed testing and moderation procedures.
  • Produced weekly reports, test plans / test cases and business requirement documents.
  • Coordinated and led WebEx training sessions with international Sony teams regarding Sony Operating Procedures and rejection protocols.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in electrical engineering technology

University of North Carolina at Greensboro, Greensboro, NC

2011 - 2014

Highlight your information technology specialist certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on information technology specialist resumes:

  1. Security 5 Certification
  2. Certified Information Technology Professional (CITP)
  3. IT Information Library Foundations Certification (ITIL)
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Network Associate (CCNA)
  6. Certified Instrumentation Specialist (CIS)
  7. Certified Information Systems Security Professional (CISSP)
  8. Certified Information Security Manager (CISM)
  9. Cisco Certified Entry Networking Technician (CCENT)
  10. Certified Information Systems Security Professional - Architecture (CISSP)

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