12 Information Technology Specialist Resume Examples

Five Key Resume Tips For Writing An Information Technology Specialist Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
resume document icon

Don't Have A Professional Resume?

0 selections

Choose From 10+ Customizable Information Technology Specialist Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Benjamin Foster
Information Technology Specialist
Contact Information
Atlanta, GA
(240) 555-8179
bfoster@example.com
Skills
  • Backup
  • Hardware
  • LAN
  • Information Technology
  • Mac
  • Trouble Shooting
  • Peripheral Equipment
  • Software Applications
  • Routers
  • Tcp/Ip
 
 
Employment History
Information Technology Specialist2018 - Present
HP
Atlanta, GA
  • Implemented and supported VPN connections to business partners and HP employees.
  • Supported administration of MS Domain through Active Directory, Novell Netware Administration, IBM and AS/400 Mainframe accounts.
LAN Technician2015 - 2018
TEKsystems
Charlotte, NC
  • Performed software imaging and configuration on Windows 95 and Windows NT Workstation as per customer specifications at Entex.
  • Set up and maintained Windows based technology for both customers' and internal office needs.
  • Initiate customer follow-up calls, verify/assure problem resolution, and achieve high client satisfaction levels.
  • Selected computers for needed hardware replacement.
  • Perform scheduled software and hardware upgrades
Computer Support Specialist2014 - 2015
TEKsystems
Greensboro, NC
  • Received excellent end user reviews stating a pleasant demeanor, and quality customer service.
  • Imaged and deployed with team hundreds of Windows Vista laptops.
  • Analyzed and monitored command center NIPERNET/SIPERNET, COMSEC hardware and telecommunications systems.
  • Installed all software for individual clients for over 400 programs for upgrade from Windows XP to Windows 8.
  • Contract Position) Setup and maintain computers for "Caesar's Entertainment".
  • Configured and supported remote WAN connections to remote offices and VPN connections.
Education
Bachelor's Degree of Electrical Engineering Technology2011 - 2014
University of North Carolina at Greensboro
Greensboro, NC
 
 
Jerry Howard
Information Technology Specialist
Contact Info
Oakbrook Terrace, IL
(510) 555-2092
jhoward@example.com
Skills
Computer Programs
Communication
CSS
User Accounts
Computer Equipment
IT Support
Powerpoint
Linux
Database
IIS
Employment History
Information Technology Specialist2011 - Present
TEKsystemsOakbrook Terrace, IL
  • Supported an infrastructure of Windows 2000 Advanced Servers, NT 4.0, Microsoft Exchange 2000.
  • Defined hardware lifecycle standards for PC equipment.
  • Migrated users from Winxp to Windows7, deployed new workstations and integrated legacy applications onto Windows7 OS.
  • Research technical manuals and guides to respond to questions and solve personal computer problems.
Junior Systems Administrator2009 - 2011
University of Illinois at ChicagoOakbrook Terrace, IL
  • Recovered forgotten passwords in Windows and Mac environments.
  • Analyzed complex and extensive Scaffold structures to provide service access to space flight hardware.
  • Deployed OS patches to ESX as needed to remediate problems.
  • Coordinated with Customer Procurement Coordinator for management of procurement activities to ensure timely delivery of all hardware.
  • Performed Windows 7 OS Migration.
Student Technician (Part-Time)2008 - 2009
University of Illinois at ChicagoOakbrook Terrace, IL
  • Resolved hardware and software issues for 21 Macintosh workstations.
  • Implement global policies in a Microsoft Active Directory environment, as while as an Apple osX environment.
  • Conduct training (one-on-one, small group and formal presentations) sessions on Microsoft Office 2010, Windows 7 and Office
  • Install and setup network printers at remote sites.
Education
Bachelor's Degree of Computer Information Systems2006 - 2009
DeVry UniversityOakbrook Terrace, IL
 
 
Kimberly Johnson
Information Technology Specialist
Philadelphia, PA
(860) 555-5741
kjohnson@example.com
Experience
Information Technology Specialist2020 - Present
ComcastPhiladelphia, PA
  • Installed software programs and troubleshot operating systems, software and hardware.
  • Resolve both hardware and software related issues.
  • Level IIsupport for customer Wireless Gateway setup and configuration.
Information Technology Specialist2010 - 2020
ComcastPhiladelphia, PA
  • Provided over the phone technical support for cable, phone, and internet customers to assure their services were working properly.
  • Assist network technicians in creating materials for end users such as frequently asked questions.
  • Maintained configuration and card replacement of Verizon gateway routers.
Helpdesk Computer Technician (Part-Time)2008 - 2010
Northrop GrummanWashington, DC
  • Repaired failed hardware in business and individual computers.
  • Installed and upgraded Oracle Relational Database System from 9i to 10g.
  • Provide personal computer, hardware, and software support.
  • Used active directory to create accounts, manage group policies, and reset passwords for business customers.
Skills
Software ApplicationsInformation TechnologyComputer EquipmentDatabaseAssuranceIPInformation SecurityPersonal ComputersInternetNew Equipment
Education
Bachelor's Degree In Computer Networking2007 - 2010
Strayer UniversityWashington, DC
 
 
Frances Rogers
Information Technology Specialist
Employment History
Information Technology Specialist2019 - Present
City of Fayetteville, Georgia - GovernmentParkton, NC
  • Configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.
  • Perform remote service analysis, diagnosis, and resolution of complex hardware problems over the phone.
  • Completed individual assessment of computer system to identify and fix the problem(s).
  • Designed SQL Tables and stored procedures.
Information Systems Internship2018 - 2019
IBMParkton, NC
  • Ensured Database System Operations, Efficiency and Maintenance.
  • Installed & Tested Windows 2008 SP2 (32 & 64 BIT) Enterprise.
  • Processed administrative database actions using Putty and SQL.
  • Created the governance model, metrics, and management system to track progress and manage vendor performance.
Computer Specialist2014 - 2018
TeleperformanceFairborn, OH
  • Assisted DELL consumers with troubleshooting, diagnosing, repairing and replacing faulty hardware components in DELL portable computers & desktops.
  • Helped to train new users and create visual aids on equipment setup's
  • Provide technical guidance for all hardware and software purchases.
  • Assisted in training CIT Operations members on service desk on-call procedures and applications that our team supports.
Education
High School Diploma In null2014 - 2014
 
 
Contact Information
Parkton, NC
(270) 555-9787
frogers@example.com
Skills
New System
Android
Perl
Local Area
IT Support
Computer System
Computer Equipment
Mac
Project Management
Information Technology
 
 
Gregory Cole
Information Technology Specialist
Houston, TX
(670) 555-8722
gcole@example.com
Skills
Personal ComputersInformation TechnologyOSSoftware SupportTrouble TicketsDesk SupportUser AccountsSetupMedical RecordsProject Management
 
 
Employment History
Information Technology Specialist2019 - Present
HPHouston, TX
  • Build servers for computer systems.
  • Upgraded many UNIX / LINUX version operating systems independently.
  • Planned and scheduled installation of new or modified hardware and operating systems and application software.
  • Travel for training and software installations.
Information Systems Specialist2018 - 2019
HPHouston, TX
  • Deployed multiple computer systems & network equipment for vast array of customer.
  • Configured setup of desktop workstations in preparations of students in training rooms.
  • Developed business intelligencestrategy including data sourcing, data models, security, infrastructure, tools and training.
  • Provided onsite diagnostic and hardware warranty support services for customers who owned Hewlett Packard computers
  • Field Service Technician Installed, serviced and supported software including proprietary software, Windows 2000, NT, and XP.
  • Perform Exchange Email Backup and data recovery for VIPs.
Computer Support Technician2013 - 2018
Insight GlobalAtlanta, GA
  • Helped lead the Whippany Print Infrastructure project to successful conclusion.
  • Take new computer system assigned to particular person to where that person is located in the plant.
  • Provide network support for Montgomery Community College technological infrastructure.
  • Assisted computer users with hardware, software and troubleshooting computers, worked in LAN environment.
Education
High School Diploma of null2013 - 2013
 
 
Benjamin Foster
Information Technology Specialist
Contact Information
Atlanta, GA
(240) 555-8179
bfoster@example.com
Skills
  • Backup
  • Hardware
  • LAN
  • Information Technology
  • Mac
  • Trouble Shooting
  • Peripheral Equipment
  • Software Applications
  • Routers
  • Tcp/Ip
 
 
Employment History
Information Technology Specialist2018 - Present
HP
Atlanta, GA
  • Implemented and supported VPN connections to business partners and HP employees.
  • Supported administration of MS Domain through Active Directory, Novell Netware Administration, IBM and AS/400 Mainframe accounts.
LAN Technician2015 - 2018
TEKsystems
Charlotte, NC
  • Performed software imaging and configuration on Windows 95 and Windows NT Workstation as per customer specifications at Entex.
  • Set up and maintained Windows based technology for both customers' and internal office needs.
  • Initiate customer follow-up calls, verify/assure problem resolution, and achieve high client satisfaction levels.
  • Selected computers for needed hardware replacement.
  • Perform scheduled software and hardware upgrades
Computer Support Specialist2014 - 2015
TEKsystems
Greensboro, NC
  • Received excellent end user reviews stating a pleasant demeanor, and quality customer service.
  • Imaged and deployed with team hundreds of Windows Vista laptops.
  • Analyzed and monitored command center NIPERNET/SIPERNET, COMSEC hardware and telecommunications systems.
  • Installed all software for individual clients for over 400 programs for upgrade from Windows XP to Windows 8.
  • Contract Position) Setup and maintain computers for "Caesar's Entertainment".
  • Configured and supported remote WAN connections to remote offices and VPN connections.
Education
Bachelor's Degree of Electrical Engineering Technology2011 - 2014
University of North Carolina at Greensboro
Greensboro, NC
 
 
Jerry Howard
Information Technology Specialist
Contact Info
Oakbrook Terrace, IL
(510) 555-2092
jhoward@example.com
Skills
Computer Programs
Communication
CSS
User Accounts
Computer Equipment
IT Support
Powerpoint
Linux
Database
IIS
Employment History
Information Technology Specialist2011 - Present
TEKsystemsOakbrook Terrace, IL
  • Supported an infrastructure of Windows 2000 Advanced Servers, NT 4.0, Microsoft Exchange 2000.
  • Defined hardware lifecycle standards for PC equipment.
  • Migrated users from Winxp to Windows7, deployed new workstations and integrated legacy applications onto Windows7 OS.
  • Research technical manuals and guides to respond to questions and solve personal computer problems.
Junior Systems Administrator2009 - 2011
University of Illinois at ChicagoOakbrook Terrace, IL
  • Recovered forgotten passwords in Windows and Mac environments.
  • Analyzed complex and extensive Scaffold structures to provide service access to space flight hardware.
  • Deployed OS patches to ESX as needed to remediate problems.
  • Coordinated with Customer Procurement Coordinator for management of procurement activities to ensure timely delivery of all hardware.
  • Performed Windows 7 OS Migration.
Student Technician (Part-Time)2008 - 2009
University of Illinois at ChicagoOakbrook Terrace, IL
  • Resolved hardware and software issues for 21 Macintosh workstations.
  • Implement global policies in a Microsoft Active Directory environment, as while as an Apple osX environment.
  • Conduct training (one-on-one, small group and formal presentations) sessions on Microsoft Office 2010, Windows 7 and Office
  • Install and setup network printers at remote sites.
Education
Bachelor's Degree of Computer Information Systems2006 - 2009
DeVry UniversityOakbrook Terrace, IL
 

What Should Be Included In An Information Technology Specialist Resume

1

1. Add Contact Information To Your Information Technology Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Specialist Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Information Technology Specialist Jobs You Might Like

Our resume builder tool will walk you through the process of creating a stand-out Information Technology Specialist resume.

resume icon
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Specialist Resume Relevant Education Example #1
Bachelor's Degree In Electrical Engineering Technology 2014 - 2016
University of North Carolina at Greensboro Greensboro, NC
Information Technology Specialist Resume Relevant Education Example #2
Bachelor's Degree In Computer Information Systems 2014 - 2016
DeVry University Oakbrook Terrace, IL

What experience really stands out on Information Technology Specialist resumes?

Krista Glazewski

Professor & Department Chair, Indiana University Bloomington

These positions might be called instructional designers, learning designers, learning specialists, educational technologists, course designers, training developers, or learning engineers. But they all have one thing in common - people in these positions are skilled in developing creative solutions that meet a wide range of instructional and training needs. Employers generally like well-rounded and flexible individuals - someone who can work individually or on a diverse team. Something that stands out on resumes is when people show range. This might be a range of skill or format or technical expertise or any combination.

For example, it is excellent if someone can showcase that they have designed everything from webinars through entire curricular progressions and anything in between. It also helps when applicants can show that they can prepare for instructor-led or self-paced experiences. And it's valuable if applicants show that they can reason about complex issues to enhance learning and performance for a wide range of diverse learners. So I also think it's essential for applicants to show the content of inclusive and culturally relevant strategies. More specifically, I think employers are looking to see how applicants can visit the complexities of learning issues and meet those with practical, on-the-ground solutions.

Furthermore, designers have to be good communicators, making sure that everything in the application, resume, and portfolio showcases strong communication skills. I also think employers also want to see technical skills, but I mean this broadly. If you have visual design skills or media expertise, or programming competence, find a way to showcase it.
Show more

3

3. Next, Create An Information Technology Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Information Technology Specialist
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
resume document image

Build A Professional Resume In Minutes

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want.

Create The Perfect Resume

Our resume builder tool will walk you through the process of creating a stand-out Information Technology Specialist resume.

resume icon
4

4. List Your Information Technology Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What experience really stands out on Information Technology Specialist resumes?

Darren Leavitt

Coordinator, Instructor, Idaho State University

Civil Engineering technician students have the following skills, which stand out on a resume, especially for those looking to hire these students: the ability to efficiently use the latest technology in the surveying industry, such as GPS, 3D scanning, and unmanned aerial systems, an understanding of Autocad Civil 3D software and road design standards, and certifications as materials testing technicians in the areas of aggregate, concrete, compaction, and asphalt.Show more


Work History Example # 1
Customer Support Technician
IDT
  • Provided solutions for customers on a daily basis on re-establishing their connections to the internet.
  • Received calls in a telecommunications call center (80-120 daily calls).
  • Provided support for customers via telephone and email.
  • Instructed clients on use of internet software, including web browser.
  • Initiated and documented trace route command results, checking for internet connectivity.

Work History Example # 2
Information Technology Specialist
CompuCom
  • Installed and configured desktops, laptops, peripherals, and mobile devices (Windows Mobile and Blackberry).
  • Used Symantec Ghost 11 to create/restore system images for student laptops and desktops.
  • Diagnosed mechanical, hardware, software and systems failures, using established procedures.
  • Managed all 6 of CompuCom's ACS 1121 appliances and Windows 4.2 server utilizing TACACS+, RADIUS and RSA Tokens.
  • Provided connectivity support to all LAN/WAN services.

Work History Example # 3
Senior PC Support Specialist
Dell
  • Provided advanced desktop support for end-users on network, server and operating systems issues.
  • Provided customer support and product information for potential upgrades or out of warranty hardware replacements.
  • Ensured proper escalation procedures were followed while performing work in accordance to standardized policies and procedures.
  • Led company-wide project to upgrade all desktops to new Windows environment.
  • Performed analysis, diagnostics and resolution of complex problems for end-users and recommended and implemented corrective solutions.

Work History Example # 4
Information Technology Technician
Sony Corporation of America
  • Negotiated costs for product replacements with customers, dealing with 30+ negotiations daily.
  • Managed deployment, support, administration, primarily of Microsoft Windows operating systems.
  • Developed testing and moderation procedures.
  • Produced weekly reports, test plans / test cases and business requirement documents.
  • Coordinated and led WebEx training sessions with international Sony teams regarding Sony Operating Procedures and rejection protocols.

Show More

Build a professional resume in minutes.

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. See 10+ resume templates and create your resume here.

5

5. Highlight Your Information Technology Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology specialist resume:

  1. Security 5 Certification
  2. Certified Information Technology Professional (CITP)
  3. IT Information Library Foundations Certification (ITIL)
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Network Associate (CCNA)
  6. Certified Instrumentation Specialist (CIS)
  7. Certified Information Systems Security Professional (CISSP)
  8. Certified Information Security Manager (CISM)
  9. Cisco Certified Entry Networking Technician (CCENT)
  10. Certified Information Systems Security Professional - Architecture (CISSP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Ready To Start Your Information Technology Specialist Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon

Management

Executive icon

Executive

Related Information Technology Specialist Resume Templates

How useful was this page?

Click on a star to rate it!
Updated October 6, 2021