Information Technology Specialist Resume Examples 2021
12 Information Technology Specialist Resume Examples
Build a professional information technology specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your information technology specialist resume.
Jerry Howard Information Technology Specialist |
Kimberly Johnson Information Technology Specialist  Philadelphia, PA  (860) 555-5741  kjohnson@example.com Experience Information Technology Specialist2020 - Present Comcast•Philadelphia, PA
Information Technology Specialist2010 - 2020 Comcast•Philadelphia, PA
Helpdesk Computer Technician (Part-Time)2008 - 2010 Northrop Grumman•Washington, DC
Skills Software ApplicationsInformation TechnologyComputer EquipmentDatabaseAssuranceIPInformation SecurityPersonal ComputersInternetNew Equipment Education Bachelor's Degree In Computer Networking2007 - 2010 Strayer University•Washington, DC |
Frances Rogers Information Technology Specialist  Information Technology Specialist2019 - Present City of Fayetteville, Georgia - GovernmentParkton, NC
Information Systems Internship2018 - 2019 IBMParkton, NC
Computer Specialist2014 - 2018 TeleperformanceFairborn, OH
 High School Diploma In null2014 - 2014 |
Contact Information  Parkton, NC (270) 555-9787 frogers@example.comSkills New System Android Perl Local Area IT Support Computer System Computer Equipment Mac Project Management Information Technology |
Gregory Cole Information Technology Specialist  Houston, TX  (670) 555-8722  gcole@example.com Skills Personal ComputersInformation TechnologyOSSoftware SupportTrouble TicketsDesk SupportUser AccountsSetupMedical RecordsProject Management |
Employment History Information Technology Specialist2019 - Present HP•Houston, TX
Information Systems Specialist2018 - 2019 HP•Houston, TX
Computer Support Technician2013 - 2018 Insight Global•Atlanta, GA
Education High School Diploma of null2013 - 2013 |
Edward Warren
Information Technology Specialist
New York, NY | (270) 555-1680 | ewarren@example.com
Experience:
Information Technology Specialist | IBM | New York, NY |
2013 - Present
- Performed Quality Assurance code reviews of new and existing code.
- Managed and delegated workload for Windows / VMware team.
- Created an automated process to monitor the Hallmark e-card database and trim the e-card history to 90 days.
- Developed and configured software/ hardware components for all IBM machines.
MIS Specialist | Best Buy | New York, NY |
2003 - 2013
- Maintained knowledge in troubleshooting hardware, software, peripherals, operating systems and internal/ external connections.
- Greet and help customers Give detailed recommendations for products based on hardware and software needs.
- Sell personal computers Stocked Shelves Maintained work area
Computer Specialist | Best Buy | New York, NY |
1999 - 2003
- Certified as A+ Core Hardware and Windows/Apple repair technician.
- Matched customer service w/ personal computers by specification - Diagnosed software & hardware problems - Installed hardware peripherals i.e.
- Provided third tier software and hardware support for 200 employees using internally developed applications and tools.
Skills
- Unix
- Windows
- Sharepoint
- Software Inventory
- Internet
- Personal Computers
- Network Security
- User Accounts
- Peripheral Equipment
- POS
Education:
Bachelor's Degree Degree | ECPI University | Virginia Beach, VA |
1996 - 1999
- Major: Computer Networking
Bradley Wells
Information Technology Specialist
San Bernardino, CA
(730) 555-3588
bwells@example.com
Experience:
2019 - Present
Information Technology Specialist / Amazon / San Bernardino, CA
- Control Systems Specialist Expertise in maintaining material handeling control system including PLC/PC controllers and indistrual networks.
- Resolve and prioritize trouble tickets and projects using Remedy ticketing system.
- Set a high standard and demonstrated leadership by successfully resolving 15-20 Remedy trouble tickets a day.
- Maintain and repair HP and Zebra printers for warehouse shipping environment.
2017 - 2019
Information Technology Technician / Kaiser Permanente / San Bernardino, CA
- Provided proactive support and assistance to the pharmacy employees and to resolve any challenges or issues that the end users questioned.
- Utilized Active Directory to create and administer user accounts and manage LAN permissions..
- Install OS and software builds into new PC's.
- Analyze and maintained a master inventory database within Microsoft Excel for the company s Information Technology department.
- Trained to assist the following departments: patient rooms, operation rooms, Cath-lab, radiology, MIR, and offices.
2016 - 2017
Computer Support Technician (Part-Time) / HP / San Bernardino, CA
- Diagnose issues on server hardware then replace failed and damaged components.
- Repaired a heavy assortment of HP, Epson and Lexmark printers when parts where needed as well as software firmware patches.
- Provided onsite diagnostic and hardware warranty support services for customers who owned Hewlett Packard computers
- Fixed all repairs consisting of all hardware and OS performance repairs.
- Configured setup of desktop workstations in preparations of students in training rooms.
- Provided help desk support for Bath Iron Works employees on all various hardware and software issues.
Skills
Troubleshoot, Computer Equipment, Information Technology, Service Desk, Chemistry, POS, Hardware, Personal Computers, Setup, Software Packages,
Education:
2014 - 2017
Bachelor's Degree Degree In Business / California State University - San Bernardino / San Bernardino, CA
Adam Flores
Information Technology Specialist
Middletown, NJ
(320) 555-5510
aflores@example.com
Experience
Information Technology Specialist, AT&T -
Middletown, NJ
2017 - Present
- Develop scripted methods to automate & streamline Desktop Support.
- Supported Windows 2000, XP, Office, Cisco VPN and Lotus Notes.
- Added multiple new functionalities in the JavaScript based web-testing suite, and focused on overall usability and experience.
- Analyzed large data sets with the use of SQL to produce clean and reportable data for upper management review.
- Routed customers with emergency needs to the proper authority, police, fire and ambulance.
Systems Specialist, Bank of America -
New York, NY
2009 - 2017
- Work involved building web services, workflows, Integration Objects, business services.
- Performed software quality assurance and testing of Internet/Intranet and Windows based applications for financial services and content management.
Systems Support Specialist, Bank of America -
New York, NY
2007 - 2009
- Provide basic IT support with issues such as, password re-sets, peripheral configurations, software installations and hardware repair.
- Supplied research and consultation for Software and Hardware Acquisition Decisions.
- Provided infrastructure support for 65+ web applications and the primary support of 10+ applications.
- Provide desktop hardware and application support for 600+ Windows XP Professional desktops.
Skills
- Internet
- Powerpoint
- Hardware
- Removal Procedures
- Control Systems
- Information Technology
- Management System
- Network Security
- Database
- Personal Computers
Education
Some College Courses Degree In Computer Information Systems
2007 - 2007
New York University - New York, NY
Michelle Wallace
Information Technology Specialist
Overland Park, KS
(320) 555-7442
mwallace@example.com
Experience
Information Technology Specialist
, Sprint
, Overland Park, KS
2015 - Present
- Set conference rooms with audio/visual and computer equipment.
- Participated in the design and implementation of computer systems and applications.
- Opened new accounts, activated.
- Provide expert help when dealing with all wireless OS systems including Android, iOS, Windows, Palm, and RIM.
- Job Description: Technical project planner, implementer and operational consultant for Microsoft Windows based computing initiatives in client companies.
Client Support Administrator
, Verizon
, New York, NY
2006 - 2015
- Submitted client and self initiated trouble tickets for video inventory system.
- Provided VPN support (Tier II) to end users with VPN Issues in the Nortel Network environment.
- Utilized MARS to troubleshoot and resolve known trouble areas in order to determine issues with network or customer's equipment.
- Group and user policy administration and support within Windows 2008 and 2012.
Information Systems Analyst (Part-Time)
, AT&T
, New York, NY
2004 - 2006
- Diagnosed and troubleshot Citrix server connection problems and related Windows user profile issues.
- Performed technical design, systems assurance and project management roles on the Microfilm Bar-code project.
- Managed both Windows and Unix servers in our Dev, Test, and Prod environments.
- Established data relationships and data entities for logical database designs.
Skills
- Information Technology
- Systems Analysis
- Backup
- Computer System
- Information Security
- Printers
- New Machines
- CSA
- Network Problems
- Sccm
Education
2003 - 2006
Bachelor's Degree Degree In Computer Information Systems, New York University
New York, NY
Christine Griffin
Information Technology Specialist
Washington, DC | (890) 555-2256 | cgriffin@example.com
Employment History:
Staples - Washington, DC
2014 - Present
Information Technology Specialist
- Assisted customers with software and hardware errors.
- Administered technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Staples - Washington, DC
2010 - 2014
On-Site Technician
- Diagnosed and repaired or remediate computer software and hardware issues Provided customer service and support
- Resolve computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Fix computer related problems Maintain Business Machines Customer Service
- Diagnose and repair both hardware and software issues on PC and MAC computers.
Robert Half International - Washington, DC
2009 - 2010
Hardware Technician
- Guided internal end users in the proper use of equipment and procedures.
- Assisted clients with setup of new machines and first time logon on those machines.
Skills:
Information Technology, Javascript, Bios, Computer Equipment, Linux, Personal Computers, Windows, System Administration, Hvac, Setup
Education:
University of Maryland - College Park - College Park, MD
2009 - 2009
Some College Courses Degree In Computer Science
Charles Warren
Information Technology Specialist
Phone (440) 555-0521Address Glen Allen, VA
E-mail cwarren@example.com
Experience
2016 - Present
Information Technology Specialist
Apex Systems · Glen Allen, VA
- Configure, assemble, and install laptops, desktops, workstations and/or peripheral equipment.
- Team Lead on creating a Private VmWare Cloud using UNIX Hosts with Windows 2003, 2008 R2 and Suse VM servers.
- Performed hardware and software installations.
- Communicate with clients to ensure accuracy of report details.
2014 - 2016
Junior Information Technology Specialist
Pizza Hut · Philadelphia, PA
- Processed new and change user information technology requests.
- Escalated issues to appropriate information technology team management as needed.
- Designed SQL database for tracking of internal software & hardware.
- Install, configure and upgrade PC with Windows 2000 and XP.
- Updated the company's office infrastructure by creating a new file/record keeping system
- Assisted senior administrators in managing Windows based office network.
2012 - 2014
Technical Service Representative
Pizza Hut · Philadelphia, PA
- Placed customer orders and promoted new products.
- Trained new hires on the POS system and meeting the sales and the goals given from the supervisors.
- Manage all incoming customer complaints about the products.
Skills
- Assurance
- IP
- Hardware
- Communication
- Service Problems
- Android
- OQ
- Local Area
- Customer Relations
- Information Technology
Education
2010 - 2012
Associate's Degree Degree In Chemistry
New York University · New York, NY
Patrick Morales
Information Technology Specialist
Phone: (760) 555-6085Email: pmorales@example.comAddress: Saint Louis, MO
Employment History
Information Technology Specialist
2011 - Present
AT&T · Saint Louis, MO
- Diagnosed and troubleshot Citrix server connection problems and related Windows user profile issues.
- Received an Engineering Degree for VOIP Processes customers (other phone companies) bills.
- Handle the installation of software and hardware for my customers.
- Assisted client's via Active Directory to resolve password, IP address and assigning permissions.
Computer Support Technician
2009 - 2011
TEKsystems · San Antonio, TX
- Provide applications and hardware support to meet service level agreement deadlines for daily processing.
- Install software and hardware to client specifications, and provide full support for the computer.
- Served on the Dell 6.9 billion-dollar Navy Marine Corps Internet (NMCI) project.
- Installed Microsoft Internet Explorer 5 remotely on Windows 95, 98, NT workstations.
Junior Technician
2008 - 2009
Volt Information Sciences · San Antonio, TX
- Answer calls, technical support trouble shooting I phone Ipads and Apple products.
- Test, repair, and troubleshoot printed circuit boards to the component level
- Replaced internal and external parts, download of Windows software when needed, flash memory, and configure devices for use.
- Deployed images to desktop units over network using windows server deployment software.
Skills
CommunicationUser AccountsDaily OperationsHvacPersonal ComputersDNSInternetCustomer ProblemsTechnical AssistanceSymantec
Education
High School Diploma Degree null null
2008 - 2008
Create My Free Resume
Build a professional resume in minutes.
Five Key Resume Tips For Writing An Information Technology Specialist Resume:
1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Choose From 10+ Customizable Information Technology Specialist Resume templates
Zippia allows you to choose from different easy-to-use Information Technology Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Charles Warren
Information Technology Specialist
Phone (440) 555-0521Address Glen Allen, VA
E-mail cwarren@example.com
Experience
2016 - Present
Information Technology Specialist
Apex Systems · Glen Allen, VA
- Configure, assemble, and install laptops, desktops, workstations and/or peripheral equipment.
- Team Lead on creating a Private VmWare Cloud using UNIX Hosts with Windows 2003, 2008 R2 and Suse VM servers.
- Performed hardware and software installations.
- Communicate with clients to ensure accuracy of report details.
2014 - 2016
Junior Information Technology Specialist
Pizza Hut · Philadelphia, PA
- Processed new and change user information technology requests.
- Escalated issues to appropriate information technology team management as needed.
- Designed SQL database for tracking of internal software & hardware.
- Install, configure and upgrade PC with Windows 2000 and XP.
- Updated the company's office infrastructure by creating a new file/record keeping system
- Assisted senior administrators in managing Windows based office network.
2012 - 2014
Technical Service Representative
Pizza Hut · Philadelphia, PA
- Placed customer orders and promoted new products.
- Trained new hires on the POS system and meeting the sales and the goals given from the supervisors.
- Manage all incoming customer complaints about the products.
Skills
- Assurance
- IP
- Hardware
- Communication
- Service Problems
- Android
- OQ
- Local Area
- Customer Relations
- Information Technology
Education
2010 - 2012
Associate's Degree Degree In Chemistry
New York University · New York, NY
Patrick Morales
Information Technology Specialist
Phone: (760) 555-6085Email: pmorales@example.comAddress: Saint Louis, MO
Employment History
Information Technology Specialist
2011 - Present
AT&T · Saint Louis, MO
- Diagnosed and troubleshot Citrix server connection problems and related Windows user profile issues.
- Received an Engineering Degree for VOIP Processes customers (other phone companies) bills.
- Handle the installation of software and hardware for my customers.
- Assisted client's via Active Directory to resolve password, IP address and assigning permissions.
Computer Support Technician
2009 - 2011
TEKsystems · San Antonio, TX
- Provide applications and hardware support to meet service level agreement deadlines for daily processing.
- Install software and hardware to client specifications, and provide full support for the computer.
- Served on the Dell 6.9 billion-dollar Navy Marine Corps Internet (NMCI) project.
- Installed Microsoft Internet Explorer 5 remotely on Windows 95, 98, NT workstations.
Junior Technician
2008 - 2009
Volt Information Sciences · San Antonio, TX
- Answer calls, technical support trouble shooting I phone Ipads and Apple products.
- Test, repair, and troubleshoot printed circuit boards to the component level
- Replaced internal and external parts, download of Windows software when needed, flash memory, and configure devices for use.
- Deployed images to desktop units over network using windows server deployment software.
Skills
CommunicationUser AccountsDaily OperationsHvacPersonal ComputersDNSInternetCustomer ProblemsTechnical AssistanceSymantec
Education
High School Diploma Degree null null
2008 - 2008
Jerry Howard Information Technology Specialist |
Kimberly Johnson Information Technology Specialist Philadelphia, PA (860) 555-5741 kjohnson@example.com Experience Information Technology Specialist2020 - Present Comcast•Philadelphia, PA
Information Technology Specialist2010 - 2020 Comcast•Philadelphia, PA
Helpdesk Computer Technician (Part-Time)2008 - 2010 Northrop Grumman•Washington, DC
Skills Software ApplicationsInformation TechnologyComputer EquipmentDatabaseAssuranceIPInformation SecurityPersonal ComputersInternetNew Equipment Education Bachelor's Degree In Computer Networking2007 - 2010 Strayer University•Washington, DC |
Frances Rogers Information Technology Specialist Information Technology Specialist2019 - Present City of Fayetteville, Georgia - GovernmentParkton, NC
Information Systems Internship2018 - 2019 IBMParkton, NC
Computer Specialist2014 - 2018 TeleperformanceFairborn, OH
High School Diploma In null2014 - 2014 |
Contact Information Parkton, NC(270) 555-9787frogers@example.comSkills New System Android Perl Local Area IT Support Computer System Computer Equipment Mac Project Management Information Technology |
Gregory Cole Information Technology Specialist Houston, TX (670) 555-8722 gcole@example.com Skills Personal ComputersInformation TechnologyOSSoftware SupportTrouble TicketsDesk SupportUser AccountsSetupMedical RecordsProject Management |
Employment History Information Technology Specialist2019 - Present HP•Houston, TX
Information Systems Specialist2018 - 2019 HP•Houston, TX
Computer Support Technician2013 - 2018 Insight Global•Atlanta, GA
Education High School Diploma of null2013 - 2013 |
Edward Warren
Information Technology Specialist
New York, NY | (270) 555-1680 | ewarren@example.com
Experience:
Information Technology Specialist | IBM | New York, NY |
2013 - Present
- Performed Quality Assurance code reviews of new and existing code.
- Managed and delegated workload for Windows / VMware team.
- Created an automated process to monitor the Hallmark e-card database and trim the e-card history to 90 days.
- Developed and configured software/ hardware components for all IBM machines.
MIS Specialist | Best Buy | New York, NY |
2003 - 2013
- Maintained knowledge in troubleshooting hardware, software, peripherals, operating systems and internal/ external connections.
- Greet and help customers Give detailed recommendations for products based on hardware and software needs.
- Sell personal computers Stocked Shelves Maintained work area
Computer Specialist | Best Buy | New York, NY |
1999 - 2003
- Certified as A+ Core Hardware and Windows/Apple repair technician.
- Matched customer service w/ personal computers by specification - Diagnosed software & hardware problems - Installed hardware peripherals i.e.
- Provided third tier software and hardware support for 200 employees using internally developed applications and tools.
Skills
- Unix
- Windows
- Sharepoint
- Software Inventory
- Internet
- Personal Computers
- Network Security
- User Accounts
- Peripheral Equipment
- POS
Education:
Bachelor's Degree Degree | ECPI University | Virginia Beach, VA |
1996 - 1999
- Major: Computer Networking
Bradley Wells
Information Technology Specialist
San Bernardino, CA
(730) 555-3588
bwells@example.com
Experience:
2019 - Present
Information Technology Specialist / Amazon / San Bernardino, CA
- Control Systems Specialist Expertise in maintaining material handeling control system including PLC/PC controllers and indistrual networks.
- Resolve and prioritize trouble tickets and projects using Remedy ticketing system.
- Set a high standard and demonstrated leadership by successfully resolving 15-20 Remedy trouble tickets a day.
- Maintain and repair HP and Zebra printers for warehouse shipping environment.
2017 - 2019
Information Technology Technician / Kaiser Permanente / San Bernardino, CA
- Provided proactive support and assistance to the pharmacy employees and to resolve any challenges or issues that the end users questioned.
- Utilized Active Directory to create and administer user accounts and manage LAN permissions..
- Install OS and software builds into new PC's.
- Analyze and maintained a master inventory database within Microsoft Excel for the company s Information Technology department.
- Trained to assist the following departments: patient rooms, operation rooms, Cath-lab, radiology, MIR, and offices.
2016 - 2017
Computer Support Technician (Part-Time) / HP / San Bernardino, CA
- Diagnose issues on server hardware then replace failed and damaged components.
- Repaired a heavy assortment of HP, Epson and Lexmark printers when parts where needed as well as software firmware patches.
- Provided onsite diagnostic and hardware warranty support services for customers who owned Hewlett Packard computers
- Fixed all repairs consisting of all hardware and OS performance repairs.
- Configured setup of desktop workstations in preparations of students in training rooms.
- Provided help desk support for Bath Iron Works employees on all various hardware and software issues.
Skills
Troubleshoot, Computer Equipment, Information Technology, Service Desk, Chemistry, POS, Hardware, Personal Computers, Setup, Software Packages,
Education:
2014 - 2017
Bachelor's Degree Degree In Business / California State University - San Bernardino / San Bernardino, CA
Adam Flores
Information Technology Specialist
Middletown, NJ
(320) 555-5510
aflores@example.com
Experience
Information Technology Specialist, AT&T -
Middletown, NJ
2017 - Present
- Develop scripted methods to automate & streamline Desktop Support.
- Supported Windows 2000, XP, Office, Cisco VPN and Lotus Notes.
- Added multiple new functionalities in the JavaScript based web-testing suite, and focused on overall usability and experience.
- Analyzed large data sets with the use of SQL to produce clean and reportable data for upper management review.
- Routed customers with emergency needs to the proper authority, police, fire and ambulance.
Systems Specialist, Bank of America -
New York, NY
2009 - 2017
- Work involved building web services, workflows, Integration Objects, business services.
- Performed software quality assurance and testing of Internet/Intranet and Windows based applications for financial services and content management.
Systems Support Specialist, Bank of America -
New York, NY
2007 - 2009
- Provide basic IT support with issues such as, password re-sets, peripheral configurations, software installations and hardware repair.
- Supplied research and consultation for Software and Hardware Acquisition Decisions.
- Provided infrastructure support for 65+ web applications and the primary support of 10+ applications.
- Provide desktop hardware and application support for 600+ Windows XP Professional desktops.
Skills
- Internet
- Powerpoint
- Hardware
- Removal Procedures
- Control Systems
- Information Technology
- Management System
- Network Security
- Database
- Personal Computers
Education
Some College Courses Degree In Computer Information Systems
2007 - 2007
New York University - New York, NY
Michelle Wallace
Information Technology Specialist
Overland Park, KS
(320) 555-7442
mwallace@example.com
Experience
Information Technology Specialist
, Sprint
, Overland Park, KS
2015 - Present
- Set conference rooms with audio/visual and computer equipment.
- Participated in the design and implementation of computer systems and applications.
- Opened new accounts, activated.
- Provide expert help when dealing with all wireless OS systems including Android, iOS, Windows, Palm, and RIM.
- Job Description: Technical project planner, implementer and operational consultant for Microsoft Windows based computing initiatives in client companies.
Client Support Administrator
, Verizon
, New York, NY
2006 - 2015
- Submitted client and self initiated trouble tickets for video inventory system.
- Provided VPN support (Tier II) to end users with VPN Issues in the Nortel Network environment.
- Utilized MARS to troubleshoot and resolve known trouble areas in order to determine issues with network or customer's equipment.
- Group and user policy administration and support within Windows 2008 and 2012.
Information Systems Analyst (Part-Time)
, AT&T
, New York, NY
2004 - 2006
- Diagnosed and troubleshot Citrix server connection problems and related Windows user profile issues.
- Performed technical design, systems assurance and project management roles on the Microfilm Bar-code project.
- Managed both Windows and Unix servers in our Dev, Test, and Prod environments.
- Established data relationships and data entities for logical database designs.
Skills
- Information Technology
- Systems Analysis
- Backup
- Computer System
- Information Security
- Printers
- New Machines
- CSA
- Network Problems
- Sccm
Education
2003 - 2006
Bachelor's Degree Degree In Computer Information Systems, New York University
New York, NY
Christine Griffin
Information Technology Specialist
Washington, DC | (890) 555-2256 | cgriffin@example.com
Employment History:
Staples - Washington, DC
2014 - Present
Information Technology Specialist
- Assisted customers with software and hardware errors.
- Administered technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Staples - Washington, DC
2010 - 2014
On-Site Technician
- Diagnosed and repaired or remediate computer software and hardware issues Provided customer service and support
- Resolve computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Fix computer related problems Maintain Business Machines Customer Service
- Diagnose and repair both hardware and software issues on PC and MAC computers.
Robert Half International - Washington, DC
2009 - 2010
Hardware Technician
- Guided internal end users in the proper use of equipment and procedures.
- Assisted clients with setup of new machines and first time logon on those machines.
Skills:
Information Technology, Javascript, Bios, Computer Equipment, Linux, Personal Computers, Windows, System Administration, Hvac, Setup
Education:
University of Maryland - College Park - College Park, MD
2009 - 2009
Some College Courses Degree In Computer Science
Charles Warren
Information Technology Specialist
Phone (440) 555-0521Address Glen Allen, VA
E-mail cwarren@example.com
Experience
2016 - Present
Information Technology Specialist
Apex Systems · Glen Allen, VA
- Configure, assemble, and install laptops, desktops, workstations and/or peripheral equipment.
- Team Lead on creating a Private VmWare Cloud using UNIX Hosts with Windows 2003, 2008 R2 and Suse VM servers.
- Performed hardware and software installations.
- Communicate with clients to ensure accuracy of report details.
2014 - 2016
Junior Information Technology Specialist
Pizza Hut · Philadelphia, PA
- Processed new and change user information technology requests.
- Escalated issues to appropriate information technology team management as needed.
- Designed SQL database for tracking of internal software & hardware.
- Install, configure and upgrade PC with Windows 2000 and XP.
- Updated the company's office infrastructure by creating a new file/record keeping system
- Assisted senior administrators in managing Windows based office network.
2012 - 2014
Technical Service Representative
Pizza Hut · Philadelphia, PA
- Placed customer orders and promoted new products.
- Trained new hires on the POS system and meeting the sales and the goals given from the supervisors.
- Manage all incoming customer complaints about the products.
Skills
- Assurance
- IP
- Hardware
- Communication
- Service Problems
- Android
- OQ
- Local Area
- Customer Relations
- Information Technology
Education
2010 - 2012
Associate's Degree Degree In Chemistry
New York University · New York, NY
Patrick Morales
Information Technology Specialist
Phone: (760) 555-6085Email: pmorales@example.comAddress: Saint Louis, MO
Employment History
Information Technology Specialist
2011 - Present
AT&T · Saint Louis, MO
- Diagnosed and troubleshot Citrix server connection problems and related Windows user profile issues.
- Received an Engineering Degree for VOIP Processes customers (other phone companies) bills.
- Handle the installation of software and hardware for my customers.
- Assisted client's via Active Directory to resolve password, IP address and assigning permissions.
Computer Support Technician
2009 - 2011
TEKsystems · San Antonio, TX
- Provide applications and hardware support to meet service level agreement deadlines for daily processing.
- Install software and hardware to client specifications, and provide full support for the computer.
- Served on the Dell 6.9 billion-dollar Navy Marine Corps Internet (NMCI) project.
- Installed Microsoft Internet Explorer 5 remotely on Windows 95, 98, NT workstations.
Junior Technician
2008 - 2009
Volt Information Sciences · San Antonio, TX
- Answer calls, technical support trouble shooting I phone Ipads and Apple products.
- Test, repair, and troubleshoot printed circuit boards to the component level
- Replaced internal and external parts, download of Windows software when needed, flash memory, and configure devices for use.
- Deployed images to desktop units over network using windows server deployment software.
Skills
CommunicationUser AccountsDaily OperationsHvacPersonal ComputersDNSInternetCustomer ProblemsTechnical AssistanceSymantec
Education
High School Diploma Degree null null
2008 - 2008
Jerry Howard Information Technology Specialist |
What Should Be Included In An Information Technology Specialist Resume
1
1. Add Contact Information To Your Information Technology Specialist Resume
Your name should be the biggest text on the page and be at or near the top of the document.
Your address doesn't need to include your street name or house number - listing your city and state works just fine.
Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).
Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.
Information Technology Specialist Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com
Do you want to know more?
How To Write The Perfect Resume HeaderInformation Technology Specialist Jobs You Might Like
Our resume builder tool will walk you through the process of creating a stand-out Information Technology Specialist resume.
2
2. Add Your Relevant Education To The Resume
Your resume's education section should include:
- The name of your school
- The date you graduated (Month, Year or Year are both appropriate)
- The name of your degree
Optional subsections for your education section include:
- Academic awards (Dean's List, Latin honors, etc. )
- GPA (if you're a recent graduate and your GPA was 3.5+)
- Extra certifications
- Academic projects (thesis, dissertation, etc.)
Other tips to consider when writing your education section include:
- If you're a recent graduate, you might opt to place your education section above your experience section
- The more work experience you get, the shorter your education section should be
- List your education in reverse chronological order, with your most recent and high-ranking degrees first
- If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Majors
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Information Technology Specialist Resume Relevant Education Example #1
Bachelor's Degree In Electrical Engineering Technology 2014 - 2016
University of North Carolina at Greensboro Greensboro, NC
Information Technology Specialist Resume Relevant Education Example #2
Bachelor's Degree In Computer Information Systems 2014 - 2016
DeVry University Oakbrook Terrace, IL
What experience really stands out on Information Technology Specialist resumes?
Krista Glazewski 
Professor & Department Chair, Indiana University Bloomington
These positions might be called instructional designers, learning designers, learning specialists, educational technologists, course designers, training developers, or learning engineers. But they all have one thing in common - people in these positions are skilled in developing creative solutions that meet a wide range of instructional and training needs. Employers generally like well-rounded and flexible individuals - someone who can work individually or on a diverse team. Something that stands out on resumes is when people show range. This might be a range of skill or format or technical expertise or any combination.
For example, it is excellent if someone can showcase that they have designed everything from webinars through entire curricular progressions and anything in between. It also helps when applicants can show that they can prepare for instructor-led or self-paced experiences. And it's valuable if applicants show that they can reason about complex issues to enhance learning and performance for a wide range of diverse learners. So I also think it's essential for applicants to show the content of inclusive and culturally relevant strategies. More specifically, I think employers are looking to see how applicants can visit the complexities of learning issues and meet those with practical, on-the-ground solutions.
Furthermore, designers have to be good communicators, making sure that everything in the application, resume, and portfolio showcases strong communication skills. I also think employers also want to see technical skills, but I mean this broadly. If you have visual design skills or media expertise, or programming competence, find a way to showcase it.Show more
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3. Next, Create An Information Technology Specialist Skills Section On Your Resume
Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over Here are some tips to keep in mind when writing your resume's skills section:
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.
Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.
Top Skills for an Information Technology Specialist
Source: Zippia.com
- Information Technology, 17.3%
- Customer Service, 15.0%
- Procedures, 10.5%
- Troubleshoot, 6.3%
- Assurance, 4.5%
- Other Skills, 46.4%
See All Information Technology Specialist Skills
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3 Big Tips For Listing Skills On Your Resume
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4. List Your Information Technology Specialist Experience
The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
What experience really stands out on Information Technology Specialist resumes?
Darren Leavitt
Coordinator, Instructor, Idaho State University
Civil Engineering technician students have the following skills, which stand out on a resume, especially for those looking to hire these students: the ability to efficiently use the latest technology in the surveying industry, such as GPS, 3D scanning, and unmanned aerial systems, an understanding of Autocad Civil 3D software and road design standards, and certifications as materials testing technicians in the areas of aggregate, concrete, compaction, and asphalt.Show more
Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have AnyWork History Example # 1
Customer Support Technician
IDT
- Provided solutions for customers on a daily basis on re-establishing their connections to the internet.
- Received calls in a telecommunications call center (80-120 daily calls).
- Provided support for customers via telephone and email.
- Instructed clients on use of internet software, including web browser.
- Initiated and documented trace route command results, checking for internet connectivity.
Work History Example # 2
Information Technology Specialist
CompuCom
- Installed and configured desktops, laptops, peripherals, and mobile devices (Windows Mobile and Blackberry).
- Used Symantec Ghost 11 to create/restore system images for student laptops and desktops.
- Diagnosed mechanical, hardware, software and systems failures, using established procedures.
- Managed all 6 of CompuCom's ACS 1121 appliances and Windows 4.2 server utilizing TACACS+, RADIUS and RSA Tokens.
- Provided connectivity support to all LAN/WAN services.
Work History Example # 3
Senior PC Support Specialist
Dell
- Provided advanced desktop support for end-users on network, server and operating systems issues.
- Provided customer support and product information for potential upgrades or out of warranty hardware replacements.
- Ensured proper escalation procedures were followed while performing work in accordance to standardized policies and procedures.
- Led company-wide project to upgrade all desktops to new Windows environment.
- Performed analysis, diagnostics and resolution of complex problems for end-users and recommended and implemented corrective solutions.
Work History Example # 4
Information Technology Technician
Sony Corporation of America
- Negotiated costs for product replacements with customers, dealing with 30+ negotiations daily.
- Managed deployment, support, administration, primarily of Microsoft Windows operating systems.
- Developed testing and moderation procedures.
- Produced weekly reports, test plans / test cases and business requirement documents.
- Coordinated and led WebEx training sessions with international Sony teams regarding Sony Operating Procedures and rejection protocols.
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5. Highlight Your Information Technology Specialist Certifications On Resume
Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology specialist resume:
- Security 5 Certification
- Certified Information Technology Professional (CITP)
- IT Information Library Foundations Certification (ITIL)
- Certified Network Computer Technician (CNCT)
- Cisco Certified Network Associate (CCNA)
- Certified Instrumentation Specialist (CIS)
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Cisco Certified Entry Networking Technician (CCENT)
- Certified Information Systems Security Professional - Architecture (CISSP)
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6. Finally, Add A Summary Or Objective Statement
A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to address skills and experiences that are emphasized in the job description.
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Updated October 6, 2021