Research Summary. We analyzed 10,777 information technology specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like IBM and United States Army Corps of Engineers. Here are the key facts about information technology specialist resumes to help you get the job:

  • The average information technology specialist resume is 559 words long
  • The average information technology specialist resume is 1.2 pages long based on 450 words per page.
  • Customer service is the most common skill found on an information technology specialist resume. It appears on 24.3% of resumes.
After learning about how to write a professional information technology specialist resume, you can make sure your resume checks all the boxes with our resume builder.


Information Technology Specialist Resume Example

Choose From 10+ Customizable Information Technology Specialist Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Information Technology Specialist Resume
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Information Technology Specialist Resume
Information Technology Specialist Resume
Information Technology Specialist Resume

What Should Be Included In An Information Technology Specialist Resume


1. Add Contact Information To Your Information Technology Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Specialist Resume Contact Information Example #1
Montgomery, AL 36043| 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Specialist Resume Relevant Education Example #1
Bachelor's Degree In Electrical Engineering Technology 2014 - 2016
University of North Carolina at Greensboro Greensboro, NC
Information Technology Specialist Resume Relevant Education Example #2
Bachelor's Degree In Computer Information Systems 2014 - 2016
DeVry University Oakbrook Terrace, IL

3. Next, Create An Information Technology Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Information Technology Specialist Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

  • Database Skills

    A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

  • DOD Skills

    Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

  • System Software Skills

    System software is the set of software that controls the management and internal functioning of a computer using the operating system, disk operating system, and file management utilities. The most crucial characteristics of system software include fast speed, closeness to the system, difficulty to design, difficulty to manipulate, and written in a low-level language.

  • Technical Support Skills

    Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

  • Problem Resolution Skills

    A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Top Skills for an Information Technology Specialist
  • Customer Service, 24.3%
  • Troubleshoot, 10.2%
  • Computer System, 7.2%
  • Database, 4.8%
  • DOD, 4.7%
  • Other Skills, 48.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Information Technology Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What Experience Really Stands Out On Information Technology Specialist Resumes?

Darren Leavitt

Coordinator, Instructor, Idaho State University

Civil Engineering technician students have the following skills, which stand out on a resume, especially for those looking to hire these students: the ability to efficiently use the latest technology in the surveying industry, such as GPS, 3D scanning, and unmanned aerial systems, an understanding of Autocad Civil 3D software and road design standards, and certifications as materials testing technicians in the areas of aggregate, concrete, compaction, and asphalt.Show more

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Customer Support Technician
  • Provided solutions for customers on a daily basis on re-establishing their connections to the internet.
  • Received calls in a telecommunications call center (80-120 daily calls).
  • Provided support for customers via telephone and email.
  • Instructed clients on use of internet software, including web browser.
  • Initiated and documented trace route command results, checking for internet connectivity.

Work History Example # 2
Information Technology Specialist
  • Installed and configured desktops, laptops, peripherals, and mobile devices (Windows Mobile and Blackberry).
  • Used Symantec Ghost 11 to create/restore system images for student laptops and desktops.
  • Diagnosed mechanical, hardware, software and systems failures, using established procedures.
  • Managed all 6 of CompuCom's ACS 1121 appliances and Windows 4.2 server utilizing TACACS+, RADIUS and RSA Tokens.
  • Provided connectivity support to all LAN/WAN services.

Work History Example # 3
Senior PC Support Specialist
  • Provided advanced desktop support for end-users on network, server and operating systems issues.
  • Provided customer support and product information for potential upgrades or out of warranty hardware replacements.
  • Ensured proper escalation procedures were followed while performing work in accordance to standardized policies and procedures.
  • Led company-wide project to upgrade all desktops to new Windows environment.
  • Performed analysis, diagnostics and resolution of complex problems for end-users and recommended and implemented corrective solutions.

Work History Example # 4
Information Technology Technician
Sony Corporation of America
  • Negotiated costs for product replacements with customers, dealing with 30+ negotiations daily.
  • Managed deployment, support, administration, primarily of Microsoft Windows operating systems.
  • Developed testing and moderation procedures.
  • Produced weekly reports, test plans / test cases and business requirement documents.
  • Coordinated and led WebEx training sessions with international Sony teams regarding Sony Operating Procedures and rejection protocols.


5. Highlight Your Information Technology Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology specialist resume:

  1. Security 5 Certification
  2. Certified Information Technology Professional (CITP)
  3. IT Information Library Foundations Certification (ITIL)
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Network Associate (CCNA)
  6. Certified Instrumentation Specialist (CIS)
  7. Certified Information Systems Security Professional (CISSP)
  8. Certified Information Security Manager (CISM)
  9. Cisco Certified Entry Networking Technician (CCENT)
  10. Certified Information Systems Security Professional - Architecture (CISSP)


6. Finally, Add a Information Technology Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Professional Information Technology Specialist Resume example

Five Key Resume Tips For Writing An Information Technology Specialist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Information Technology Specialist Resumes FAQs

How Do You Write Information Technology Experience On A Resume?

You write information technology experience on a resume by describing related work and educational experiences. Additionally, it will be important to note any certifications you have earned and the relevant hard and soft skills in information technology.

What Are It Skills On A Resume?

IT skills on a resume include computer troubleshooting, communication skills, diagnosing software problems, and problem-solving. You should list a combination of technical skills and customer service or other soft skills on your resume for information technology.

What Do It Specialists Do?

IT specialists provide high-level support and services related to software, hardware, databases, web resources, networks, and enterprise systems. The duties of an information technology specialist can include network management, software development, and database administration.

What Skills Should I List On My Resume For Information Technology?

You should list a combination of technical skills and soft skills like communication on your resume for information technology. This is because those working in information technology work with people every day to solve their computer problems.

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